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                    <text>Michigan Community Service Commission
Agenda
March 15, 1996
Olds Plaza Building, Lansing
10:00 a.m. to 1:00 p.m
I.

Welcome and Introductions- Michelle Engler

IT.

Review of Minutes of December 1, 1995 - Michelle Engler

ill.

Informational Items
a.
Michigan CARES - Allyson Knox
b.
Michigan's AmeriCorps- Paula Kaiser
c.
Learn and Serve Michigan - Angelia Salas
d.
MYPAC Update- Angelia Salas
e.
Staff Advisory Council - Lindy Reurink
f.
Governor's Community Service Awards- Lindy Reurink
g.
Resource guides - Frank Dirks
h.
TAP-Youth Service - Frank Dirks
i.
Administrative and Budget Status - Garry Gross

IV.

Executive Director's Report- Frank Dirks

V.

Long Range Plan Issues
a.
Legislative Outreach- Michelle Engler, Joel Orosz, Mike Tate, Terry Pruitt
b.
State Outreach and Promotion- Julie Cummings
c.
New Partnership Meeting Update- Michelle Engler

VI.

New
a.
b.
c.
d.
e.

VII.

Public Comment

Business
State Commission Network
New Grant Timelines
Legislative Service Awards
Learn &amp; Service K-12
Governor's Innovative Grant Award

Next Commission meeting will be May 10,1996 hosted by Commissioner Victor Begg and
ACCESS in Dearborn.

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•

Note tor Wa»er, Eric
***URGENT•n
From:

Toscano, J

Date:

Wed. Mar 13, 1996 10:58 PM

SubJect:

News conference transcript

To:

_CNCSALLEMPLOYEES
David Premo was kind enough to provide this transcript of the as-delivered statements by
Harris Wofford and Senator Chuck Grassley at today's news conference.
Transcript of Press Conference
March 13, 1996,3 pm

Senator Chuck Orassley:
As many of you know, during the last year and-a-half, I have raised some very serious
concerns about the costs and management of the AmeriCorps program. At my request last
summer, the General Accounting Office (GAO) issued a report that I feel verified my
concerns. The GAO found that on average, the cost to field an AmeriCorps participant is
almost $27,000. And another point that I wanted investigated was the amount coming from
the private scctor... as it turns out eight percent was.
There's no question that these measwements are not consistent with the goals and vision of
AmeriCorps originally expressed by President Clinton. Just the same, I have stated that I
would be willing to support funding for the AmeriCorps program if the administration would
commit to several meaningful program reforms. Many of those changes have been advocated
by Congressman Pete Hoekstra, of Michigan.
Most importantly was to get the cost per participant down, sharply reduced, and the private
sector contribution must be dramatically increased. In fact, 1think you could sum this up by
my statement that the administration must reinvent AmeriCorps, or if not risk losing the
program.
My goal all along has been to ensure that the taxpayers' hard-earned money is spent wisely,
and most importantly to increase the nwnber of young people receiving money for college.
In other words, to get more bang for the AmeriCorps buck.
I met several weeks ago with Senator Wofford. Since then, we have been negotiating over
how to improve and reinvent the AmeriCorps program. These discussions have been very
productive and very constructive and I appreciate Senator Harris Wofford's leadership, and I
am impressed with his sincere efforts to reform the program. There is no question that the
COrporation has benefitted from his commitment, and from the fresh perspective he has
brought to it as chief executive officer. Under his watch, we've seen some real progress.
So today we are here to announce a strategy for reform. Now while there miaht still be
some points for him to discuss, Senator Wofford has pledged to end all AmeriCorps grants
to other federal agencies. Instead, all money will be directed outside of the federal
bureaucracy. Control costs and get the cost per participant closer in line with the President's
promised $17,000 rather than the $27,000 per participant. And his pledge that private sector
match and to establish a true private-public partnership.
What's more, the Corporation has agreed to dramatically expand a program I have advocated
to help more young people get to college. It recognizes students for successful service to
their communities. This will help even more kids get to colle&amp;e, and it will directly reward
volunteerism. The program works by directing Corporation dollars to nonprofit service

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groups and state governments to make Education Awards' that recognize outstanding
community service. The only money that the federal government puts into this is for the
award. It is critical, in my view, that the Corporation cooperate with the well-respected
non-profit volunteer organizations that have done (so much) over a long period of time so
much to help so many.
Now looking ahead, I will continue ...! pledge to all of you concerned that maybe Chuck
Grassley is changing ...that I will continue aggressive oversight regarding the fmancial
management of AmeriCorps. as I do with the Defense Department. In fact, I would like to
see a chief fmancial officer for the Corporation put in place immediately.
So I thank you now, Hams, for your commitment to meaningful reform. Now the hard
work really begins. But in the fmal analysis working together we can achieve a fisc:ally
responsible program that is going to help more young Americans get a college education.
[applause]
Harris Wofford:

Chuck... Senator Grassley, Congressman Hoekstra is also someone who has invested a
tremendous amount of time and lead~p in looking at AmcriCorps critically and helpfully.
a process which has to continue with tbe other body at least as seriously as the process with
the Senate.
fve long admired and appreciated Senator Gr~sley's work as a watchdog -- of other
government agencies. But it is, I have to admit, a test of that appreciation when we are the
agency being watched. I believe we are meeting that test, and we will continue to meet that
test.
I think that this is, I believe, a good day. maybe even a historic day, for national service and
to people working to get things done. Thanks to the leadership of Sen. Orassley, we have
taken a quantum leap toward making national sorviee truly bipartisan - as it has been in the
past. and as it must be in the future.
Throughout much of the twentieth century, the idea of civilian national service has drawn
support from across the political spectrum. The ranks of national service supporters have
included William F. Buckley and Robert F. Kennedy; Sam Nunn and Barbara Mikulski;
Gov. John Engler and Bill Clinton; Colin Powell and Norman Schwartzkopf.
The Peace Corps, which I was privileged to be in at the creation, has for years had bipartisan
support By the way, I believe a Imijority of members of Congress over the years who
served in the Peace Corps, by my count, are Republicans.
Nancy Reagan wrote a book praising the Foster Grandparents program, one of the key
programs now run by the Corporation for National Service.
George Bush signed into law the National Community Service Act of 1990- which passed
tbe Senate 75-21. That law formed the basis of the currentAmeriCoxps program.
Bob Dole in 1992 helped usher through tbe law creating the National Civilian Community
Corps, a program based on downsi2ed military bases - and which is now part of
AmeriCorps.
And Bill Clinton proposed Am:riCorps, a chance for tens of thousands of young Americans
to serve their communities in exchange for help in paying for education or vocational
training.

Americans want Republicans and Democrats to work together when the goals are
worthwhile. And today, rm delighted to say, we are demonstrating anew that national
service is bipartisan.
On the floor of the Senate today is a continuing resolution that reinforces this point.
Senators Hatfield and Bond, working with Sen. Mikulski, the godmother of national
service, have put real money in to fund AlneriCorps. We're still discussing the actual level,
but it is good that these thoughtful Republicans are ready to support substantial funding for
national service.
In an era of downsizing government, national service can be a non-bureaucratic way to solve

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some of society's most critical problems. This becomes obvious to anyone who has seen
AmeriCorps members dramatically raising reading scores of disadvantaged students, hauling
garbage from polluted rivers or helping Habitat for Humanity to lead thousands of unpaid
volunteers to build low income housing.
If done properly, it is not wasteful government spending but precisely the opposite - an
antidote to bureaucracy. It asks people to give to their country instead of just getting
benefits. It asks Americans to give, not just to receive.
Sen. Grassley, as you know. has been a tough critic of AmeriCorps - a very tough critic and a relentless foe of government inefficiency. With the steps we have taken, and will take,
we will live up to Senator Grassley's highest expectations. That's our determination. Let me
also add that all of the steps that improve AineriCotps program and are steps we should be
taking even without his challenge, but I welcome his challenge and appreciate it.
I'm delighted that, having taken these steps and pledged to do more, we have now met one
of the tou2hest rests I know, the Orassley Test. We are on the way to showing a tough critic
can become a good working partner. We know full well that be will be back with us again
and a~ suggesting, prodding, criticizing, and questioning. We welcome that We also
know we will only retain his support if we do what we say we are going to do.
This is about reinventing government, not so much about paperwork or regulations. but
listening, learning, and changing. Too few government proarams do that. We have listened
to Sen. Grassley, learned from him, and changed.
Let me particularly thank Sen. Grassley for the special push he is giving to the idea of
expanding the numbers of educational service scholarships, without other program support
from the Corporation, to those who serve a year, or more for some sustained period of time,
in non-profit organizations not in an AmeriCorps grant program. This should enable
religious organizations, higher education institutions and other non-profits with alternative
funding sources to increase opportunities for service. If this education-award-only approach
proves as successful as I think it will be in multiplying the numbers of those who serve and
cutting federal costs, you, Sc:n. Grassley, will long be remembered for your creative role
with us.

Let me also emphasize that the progress we have made is not all just my doing. It happened
because most of the staff at the Corporation for National Service, people who have been
fiibting to make Am.eriCo:rps succeed since its inception, have been working tirelessly to
improve the program.
So thank you Sen. Grassley. I look forward to working with you to make Ameri.Corps a
program in which all Americans can take pride in.
###

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Note fa Waxler, Eric

*** URGENT *"*
From:

Toscano, J

Date:

Wed, Mar 13, 199611:15 PM

Subject:

10 step agreement

To:

_CNCSALLEMPLOYEES
This is a summary of the 10 steps that the Corporation is taking to improve A.meriCorps and
cut costs, the subject of today's news conference with Senator Chuck Grassley (IA)
lOSTEPSTO
IMPROVE AMERICORPS &amp;
A Briefer

cur COSTS

1. Reduce Per-Member Costs
The Corporation has already reduced costs from the start-up year to the se-.cond. Per member
costs in the A.meriCorps stare grant program represent an average real reduction of about 7
percent per member. Grantees with above-average costs will be asked to cut costs by 10
percent in the next grant cycle. The Am.eriCorps*National Civilian Community Cmps has
closed one base. cut living allowances by half, and cut HQ staff by 25 percent and campus
staff by 30 percent The Corporation will develop additional cost-cutting targets and
timetables in the next 60 days.
2. Eliminate Grants to Fed Agencies
The Corporation bas notified federal agency grantees that grants will no longer be made to
fedetal agencies. Local nonprofits who had been affiliated with federal agency programs will
be free to apply for funding on their own to sponsor AmeriCorps membe.rs utilized by those

nonprofits.

3.Further Steps to Prohibit Lobbying
The Corporation has addressed conccms by again requesting that state commissions and
national direct grantees fUillly remind AmeriCorps sponson of all prohibited activities,
including lobbying and partisan political activities. Programs must delineate specific actions
they will take to ensure that AmeriCorps members do not engage in improper political

activities. The Coxporation will continue to investigate, on a priority basis, every allegation
brought to its attention and take quick decisive action.
4. Decrease Reliance on Federal Funding
AmeriCorps programs exceeded goals foe private sector fundmising, raising more than $41
million last year. In the next grant cycle, the Corpoxation will raise the matching requirement
for program support from 25 percent to 33 percent.

S. lncrease ..Special National Service Scholarships"
The Corporation is developing a plan to expand substantially the number of sponsors who
rccejve no direct funding from the Corporation, but whoso members earn education awards
from the National Servia'! Trust This arrangement may enable religious organi2atlons. higher
education institutions, and other organizations with alteroative funding sources to expand.
6. Increase Collaboration with National Non-Profit Organizations
The Corporation is strengthening and increasing collaboration with national nonprofit service

�•

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organizations, such as Habitat for Humanity, Big Brothers/Big Sisters, the American Red
Cross, and with a growing number of religious organizations such as Sisters of Notre Dame
de Namur and the National Council of Churches.
7. Increase State Autonomy

The Corporation was established as a partnership between the Federal Government and the
states. Governor-appointed national service commissions in each state have been informed
that if they have instituted appropriate peer review processes, the Corporation will no longer
review their formula grant selections. As the states enhance their capacity, fultber devolution
will occur.
8. Improve Grant Review

The Inspector General has identified areas to strengthen grant comJK:titions. The Corporation
is reviewing the draft recommendations and plans to implement qwckly those that are

workable, as well as other measures to improve this critical process.
9. :Expand Efforts in Evaluation
The Coxporation's goal is to develop evaluation systems that m.akc increasing use of our
network of service programs and their expertise, and encourage private sector and
independent sector efforts to evaluate service programs.
10. Increase and Strengthen Occasional (unpaid) Volunteers
The Corporation is committed to emphasizing the role of AmeriCorps members as reciUiters,
organizers, and leaders of traditional oocasional volunteers. Volunteer generation is now a
priority in the 1997 competition for project renewals. In the fourth quarter of the first year,

over three additional community volunteers were rccxuited for every AmeriCorps member
serving. From July 1, 1995 through September 30, 1995, it is estimated that AmeriCorps
members recruited at least 73.000 volunteers who contributed over 700,000 hours of service
to their communities. By further emphasizing this role, the C01p0ration will increase the
value added by each AmeriCorps member and by each federal dollar invested in national
service.

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copy .

�'

!.

SUBTITLE HTITLE PAGE
Please type or print in black ink.

1

Grant type

~ ·. Governor's Innovative Program
0 National Nonprofit Demonstration
0 Disability Demonstration

2

Program name C i t i zen

' Am e r i Corps
He a 1 t h Service Corps : Mi chi g a ns

LegalApplicant Michigan

Community Service Commission

Organization name ______________________________________________________________
Conmctperson __~F~r~a~n~k~D~i~r~k~s~~--~~--~~--~~~~--~----------------­
This penon must have authority to commit and receive funds on behalf of the legal applicant.

Address 111 S o u t h Ca p i t o 1 Av e n u e ,

0 1 ds

P1 a z a B u i 1 d i n g , 4 t h F1 o o r

P.O. Bor users should include both P.O. Bor and strut address.

City
Phone

3

5

La n s i n g

Smte

Mi

517 335- 4295

Fax

5 1 7 3 7 3- 4 9 7 7

Institution Information

Zip:_4_8_9_1_3_ _ _ __

Program Director Ba r b a r a B r a d f o r d

0 Public, Nonprofit

Organization Narne De p a r t me n t

0 Private, Nonprofit

Address 2 3 5 S • Gr a n d Av e n u e , S u i t e 4 1 5

~ Smte Government

City

0 Smte Commission

Sm~

0 Institution of Higher Education

Phone 5 1 7 3 7 3- 9 2 1 0 Fax

0 Other_ _ _ _ _ _ _ __

Employer ID number_.:....:A..::;1---'5'-4'-'9:.....6.::.....=..1_ _ _ _ _ __

S a c i a 1 Servi c es

af

La n s i n g
~p48913

517 241- 7045

Priorities/Needs to be Met

0 Public Safety

0 After School and Summer Childcare

0 Early Childhood Development

"0 Independent Living

0 Teen Pregnancy Prevention

;a Other Ga v e r n a r • s Pr i o r i t i e s

..

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6

Program Summary

The Citizen Health Service Corps: Michigan AmeriCorps
program will enroll 30 full-time AmeriCorps members to "g e t
things done" in their communities. The members will supp o rt
Michigan's welfare reform efforts by serving to improve
·
children and family health. AmeriCorps members will faci l ita e
client participation in early and periodic health screeni n gs,
coordinate child immunization outreach, and enroll client s
in Managed Care. This service will be provided through f a ce~
to-face contacts, follow-up visits, transport~tion . to medi c·al
appointments, etc.
The AmeriCorps members will serve 1700 hours over a one-y ear
time period (4/96-4/97). They will receive a living allowancE
of $7,945 and an education award of $4,725. At least 75 % of
t he Am e r i Co r ps me mbe r s wi 1 1 , b e,1 P, SS c 1 i e n t s • Th e me mbe r s wi 1 1
serve in AmeriCorps and take part in several member devel o pment activities that complement their Employability plan a nd
prepare them for employment after their year of service t o
AmeriCorps.
The program will operate out of four DSS · county offices:
Wayne (urban), Mackinac (rural), Berrian and Kalamazoo
(geographically diverse).

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Budget
Corporation Funds Requested

a:

Total Budget Amount

c...

$2 9 5 • 2 6 0

$ 4 7- 0 , 3 q 1

Program Duration
Start Date
End Date

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4

( t e nt a t i ve )

97

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Members
Number of Stipended Members __3&gt;L.!.I. O_______

10

Number of Non-Stipended Members_ _ __

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Education Awards
Number of Full-time Awards_-""-3..&gt;.&lt;0_____
Number of Part-time Awards _ _ __

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en

11

Certification
The applicant certifies to the best of his/her knowledge that the data in this application are tr ue
and correct and that the filing of the application has been duly authorized by the governing body
of the applicant and that the applicant will comply with the assurances required of applicants if
the application is approved.

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Title

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Fran k 0 i r k s
Exec u t i v e · Di r e c to r

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Phone

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5 1 7- 3 3 5- 4 2 9 5

Date

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;TJI,~ P,i#ze~· He,fZ.ltli·~~ijic!f (CorpsT.~MJC,~iga'f.~~, Aif!iriCo.rp8,_ 1Jf9~t'tlftwY~ ~~:._~g4f thi.n~((l~~e ". in .Michigan by
r -:-t"-f·, ·:re~sJ~~I]lg 60-70~~ Pf '~he t_ar~eted; chi!!lyen ~foF;~-~~~~~!~OJl.s' . ,. • ..,,, ,: . :· - .: ,. ~ .

I• .&gt;.h /. ass1st~ng -· -40;.69~ ·· qf . !~~ ·:.target_~d.. _children ~)n . ;P_~u:!•~•p~tmg . I.~ : :Early and Periodic
.· · Screenlitgs, Diagnosis,_': and J'reatment, and .· ·, ~- -tri' ~~'~::· -·
. ·· ·
·
. t:n}_·t?I~J!!g .!§·9~ o/~~ o( _t~f? o:ta~:geted_;,fai:nili~s- for...::_Man_;tged~_&lt;;a_r.~~... _:_ · . . . ... -·

NEED: In an effort to address the health care issues in Michigan and in order to ensure the well-being of
Michigan' s children and families, Governor John Engler, in 1992, outlined his plan To Strengthen Michigan
Families. The plan is built around four principles: I.

~trengthen

families by encouragin_g employment,

II. Strengthen families by targeting support, III. Strengthen families by increasing responsibility,
IV. Strengthen families by involving communities.
Principle II focuses on targeting support to improve the health of Michigan's children, senior citizens, and
(individuals who are) disabled populations through EPSDT (Early and Periodic Screening, Diagnosis
and Treatment) participation, immunizations, and the use of Managed Care. Although roughl y 90%
of clients are enrolled in Managed Care and have an assigned medical provider, many clients lack the knowledge
of how to access medical care. Only 20-30% of children have participated in EPSDT screenings. According to
the Children's Defense Fund, Michigan has the lowest rate of immunized children in the country. In children
ages 0-5 it is estimated at 40%.

In addition, the CDC's 1994 National Immunization Survey to estimate

vaccination coverage levels of the nation's two year olds shows Michigan as having the lowest levels in the
country. Nationally, 75% of two year olds _are up to date on MMR, DTP, and OPV. Michigan has a poor
showing at 61%. Michigan also ranks high in its infant mortality rate. In 1991, the infant mortality rate of 10.4
deaths per 1,000 live births exceeded the national rate of 8.9 and was worse than many poorer countries.
In Michigan, the Department of Social Services has been given the charge of carrying out the To Strengthen
Michigan Families plan, through the services that the Department provides at each of its 83 county offices. In
keeping with the Governor's plan and the county's most immediate needs, each county has developed a Health
Care Outreach Plan that details the specific To Strengthen Michigan Families initiatives that will be addressed.
Through this AmeriCorps program four counties will provide a concentrated Health Care Outreach effort utilizing
30 full-time AmeriCorps members. This will occur through children being immunized and participating in EPSDT

screenings, individuals and families being registered for Managed Care, individuals being assisted by AmeriCorps
members to break through the barriers that prevent them from receiving proper medical preventative care, etc.
1

�Ptinciple I in Governor Engler' s plan is To Strengthen Michigan Families by encouraging employment. In
addition to meeting important health care needs, this AmeriCorps program will enroll current Department of Social
Services (DSS) clients as AmeriCorps members. These individuals will engage in direct service to the community
while improving their skill, experience, and education levels. It is planned that this year of service, coupled with
the planned Member Development activities, will lead to future employment for all of the AmeriCorps members.
This will decrease the number of citizens on public assistance by 30 individuals.

2

�SERVICE ACTIVITIES AND OBJECTIVES:

The members will participate in service activities

including: face-to-face and telephone contacts with clients, follow-up contacts, educational outreach, assisting
clients with completing Health Care questionnaires, completing immunization logs, providing transportation to
medical appointments, completing medical/dental records for clients, etc.

Although each member's service activities will be designed to meet the specific needs of the population that they
-are working with, the following represents a typical day in the life of an ArneriCorps merriber.
8:00a.m.

Arrive at office and make five follow-up phone calls to previous day contact.s.

10:00 a.m.

Provide transportation for mom and children to primary care physician so that children may
receive immunizations.

12:00 p.m.

Lunch

1:00 p.m.

Prepare for a health care outreach presentation that will take place that evening at the
Neighborhood Center's Health Fair.

2:30p.m.

Leave office to do home visits at three homes. Will conduct face-to-face contacts with
parents to provide them with health care information and to encourage them to set an
appointment for their children to be immunized.

On the following pages, you will find each county's objectives. They have been developed to correspond to the
most immediate health care needs of the county. In regard to carrying out the objectives, each county supervisor
will be responsible for creating an overall work plan that details the progress toward each objective that will occur
each month. The overall workplan will serve as a timeline, so that both members and supervisors are able to track
where · the program is in regard to carrying out the proposed service activities.

In addition to the overall

workplan, each member will create a personal _workplan. This personal workplan will detail each member's
objectives and the service activities that will occur each month.

To monitor and evaluate the success of the workplan, objectives, and overall program, AmeriCorps members will
be responsible for daily documentation of their specific outreach efforts. The statewide Program Coordinator will
be responsible for creating forms that will be used for daily documentation. In addition, each month, the four
county AmeriCorps supervisors will be responsible for collecting the daily documentation and evaluating progress
toward each objective based on the provided baseline statistics. This information will be accumulated by the
Program Coordinator and provided to the Corporation for National Service and the Michigan Community Service
Commission in Quarterly Reports.
3

�OBJECTIVES:
Berrien:

This county will have a five person AmeriCorps team in which each individual
will work toward the same objectives. The objectives are:
75% of Medicaid clients with children under the age of six (5,706) will be educated/informed as to
the importance of immunization.
40% of the 13,798 EPSDT eligible children will be registered for EPSDT services for an increase
from the current 20.8% registered.
85% of the 17,539 Medicaid eligible recipients will be enrolled in Managed Care, as measured
against initial baseline statistics for an increase from the current 77.3%. - -

Kalamazoo:

This county will have five AmeriCorps members. Each member will work toward
similar objectives, however because each member will be working with a different
population (children in general, children in foster care, senior citizens, etc.), you
will note that each members' set of objectives are slightly different.
MEMBER 1: General Health Care Outreach
To provide educational health care information to 25 Medicaid recipients each month, for an
increase of 150% from the current ten recipients currently provided educational information, per
month.
To refer five Medicaid recipients with children whose immunizations are incomplete to free
clinics/primary care physicians each month.
To provide follow-up contact and services to the five Medicaid recipients to assist them with
immunizing their children.

MEMBER 2: Children's Foster Care Health Care Outreach
To complete medical/dental report cards for ten children in foster care each month.
To refer five Medicaid recipients with children whose immunizations are incomplete to free clinics/
primary care physicians each month.
To provide transportation to scheduled medical and dental appointment for ten children in foster
care, each month.

MEMBER 3: Prevention/Ongoing Children's Protective Services Outreach
To provide educational health care information to 25 Medicaid recipients each month, for an
increase of 150% from the current 10 recipients currently provided educational information, per
month.
To refer five Medicaid recipients with children whose immunizations are incomplete to free clinics/
primary care physicians each month.
To provide follow-up contact and services to the five Medicaid recipients to assist them with
immunizing their children.

4

�MEMBER 4: Adult Services (for Senior Citizens and Citizens with Disabilities) Health Care
Outreach
To provide transportation to medical appointments to ten Medicaid recipients each month, an
increase from the current zero individuals who receive transportation.
To assist with medical certification for Home Help for five clients each month.
To provide health care outreach information/education on Medicaid spend-down to five medicaid
recipients, per month.

MEMBER 5: Edison School Health Program Outreach (the Edison neighborhood has a
·
high percentage of children at the poverty level and on Public Assistance).
To provide educational health care information to 25 Medicaid recipients each month, for an
inc;rease of 150% from the current ten recipients currently provided educational infortnatiQn, per
month.
To refer five Medicaid recipients with children whose immunizations are incomplete to free clinics/
primary care physicians each month.
To provide follow-up contact and services to the five Medicaid recipients to assist them with
immunizing their children.

Mackinac:

This county will have a five person AmeriCorps team in which each individual
will work toward the same objectives.
98% of all Medicaid recipients will be enrolled in Managed Care, as measured against initial
baseline statistics for an increase from the current 85% enrolled.
70% of children on Medicaid will be immunized, as measured against the baseline statistics
compiled during the AmeriCorps year of service.
60% of Medicaid eligible children will participate in EPSDT as measured against initial baseline
statistics, for an increase from the current 42% participating.

Wayne:

This county will have a 15 member team.
geographical zones of the county.

The team will be assigned to four

Sixty-three percent of children between the ages of birth to four years will be immunized as
measured against the baseline statistics compiled during the AmeriCorps year of service.
Forty-three percent of Medicaid eligible children will participate in EPSDT, for an increase from
the current 29%.
Enroll in Managed Care 10% of the 16,900 families who are currently not enrolled.

5

�P•ROGRAM DESIGN: The program is based on the four Health Care Outreach Plans devised by each of the
four counties. The Health Care Outreach Plan details each county's objectives for carrying out the To

Strengthen Michigan Families plan.

Each county will have a team of AmeriCorps Members (Berrien: 5, Kalamazoo: 5, Mackinac: 5, Wayne: 15).
There will be a total of 30 full-time members. The members will serVe out of the county's DSS office. DSS will
provide each member with a desk, phone, and access to a computer and fax machine: -The members will' be ·
supervised by the county's DSS Volunteer Coordinator: Laurena Smith, Wayne; Linda Kekic,

Kalamazoo ~ ·

Carolyn Frank, Berrien; Ken Mellon, Mackinac (for more information, please see Staffing Section).

:ORIENTATION
The-·3omembers will be brought together for a one-day orientation that will be provided by the statewide Program
Coordinator. The orientation will include:

*
*
*

*
*

an overview of AmeriCorps on the national, state, and local levels,
the TSMF plan,
the concept of the Health Care Outreach Plan,
data collection procedures and the overall monitoring plan,
how this program will look in each county

The orientation will also allow for each county's team to meet individually to discuss:

*
*

*

the county's AmeriCorps workplan,
specific information on the program's objectives and the service activities that the members will be
responsible for,
and the county's Health Care Outreach Plan

ONGOING TRAINING
Each county's.monthly meeting will include a training component. This training will include a variety of skill and
content-based information including: the TSMF plan, the county's Health Care Outreach Plan, accessing
community resources, communication skills, time management, empathetic listening techniques, and Managed
Care policy and procedure.

MEMBER DEVELOPMENT ACTIVITIES
Members will take part in at least.four member development activities throughout the year. These activities will
take place at the monthly meetings. Each DSS client is required by DSS to complete an Employability Plan. This
Plan details the steps the individual will take in order to become employed and eventually self-sufficient. The
6

�member development activities will concentrate on activities that correspond to the members Employability Plan
that details their strategy to reach permanent employment following their AmeriCorps term-of-service. The
member development activities may include: resume writing, creating portfolios, public speaking, team building
activities, or discussions on career opportunities after AmeriCorps.

STATEWIDE.CONFERENCES AND MEETINGS
'The,AmeriCoq)s.m embers .(and Supervisors &amp; Program Coordinator as appropriate) will also take part in all of the

statewide, Michigan Community Service Commission sponsored, training and member development activities. ·

.

These include, but are not limited to, the Opening Ceremony, the Signature Service Project, trainings ,
and the Closing Ceremony. These activities are expected to introduce the program' s members to other
AmeriCorps members from around the state and the service activities others are involved with. These statewide
activities provide the opportunity for networking, sharing resources, and renewing enthusiasm. The statewide
activities will also provide four additional opportunities (in addition to the initial orientation) for the members to
meet as the Citizen Health Service Corps: Michigan's AmeriCorps team to renew their spirit of teamwork, focus ,
and service.

In addition, the AmeriCotps members will attend and participate in the August 20-22, 1996 DSS statewide
volunteer services conference. The members will be asked to give presentations at the conference as well.

SUPERVISION
AmeriCorps members will meet with their county supervisor at least once per week to review their progress
toward reaching their objectives and to receive support and direction.

OTHER
Each county will be responsible for partnering with local schools, Volunteer Centers, neighborhood centers,
Department of Public Health, etc. The partnerships are tools for collaboration, allowing these organizations to
combine resources , staff activity, outreach efforts, etc. to better serve the community and its individuals in a
combined health care outreach effort. These partnerships will include the following:

7

.

�*

Partners will participate in member trainings, provide information on their organization, review
their current outreach efforts, and discuss ways that the organizations can collaborate to provide
services.

*

AmeriCorps members will provide educational outreach once per quarter in conjunction with the
partner organizations.

This may occur by participating in the partners' outreach activities,

attending partners' board meetings, etc. ·

*

As the partners combine efforts, throughout the year, with the Citizen Health Service Corps :
Michigan's AmeriCorps program they will be seen as resources and informational sources in
evaluating the progress the program makes.

Each AmeriCorps member will be responsible for generating a minimum of two additional volunteers, for a total
of 60 non-stipended volunteers. The volunteers may supplement the service being provided by the AmeriCorps
members in regard to the Health Care Outreach Plan and the service activities, or they may be provide service in
other need areas. As each county DSS office maintains a staff person who acts as the county Volunteer
Coordinator (responsible for acquiring, orienting, and training all DSS volunteers), the volunteers will be
supervised and their service monitored by the Volunteer Coordinator.

8

�MEMBERS/PARTICIPANTS:

There will be a total of 30 full-time AmeriCorps members across four

counties. All interested applicants will be required to complete a Michigan's AmeriCorps application in addition to
the Corporation for National Service application.
The members will be recruited by each DSS office. The DSS office will recruit from the local community and the
. applications that have been submitted at the state and national Conup.ission/Corporation offices. Each applicant
will undergo an interview that will be held at the county DSS office and will involve the DSS county supervisor,
other staff at the DSS office, and a member of the partner organization. The DSS office will be responsible for
.
.
.
'

screening the applicants and the applications. The DSS office will make the final selection of all AmeriCorps
members. As part of the AmeriCorps grant contract, each county will need to adhere to EEO Benchmarks in
bringing on AmeriCorps Members. Thereby, each county is encouraged to select a team that represents the
diversity of their community.

At least 75% of the AmeriCorps members selected will be current DSS clients. It is felt that the program will be
made strong by utilizing clients, as their experience as clients has given them firsthand knowledge of the health
care system, Medicaid, problems individuals and families encounter in the immunization process, etc.

In

addition, as stated earlier in the proposal, the members will take part in several member development activities that
are planned, specifically to provide information, exposure, and education that will assist clients in acquiring job
skills and lead to employment and self-sufficiency.

Each ArrieriCorps Member will serve full-time for a one-year period. They will receive a living allowance of
$7,945 that will be distributed across the entire year. Each member will receive an educational award of $4,725
at the end of their successful term-of-service. Each member will be enrolled for the AmeriCorps health insurance
plan, and each will have access to child care benefits, based on the eligibility criteria.

9

�SlfAFFING:

Each county will employ an AmeriCorps county supervisor. This individual, in each case, will

be the county's Volunteer Coordinator.

Please note that in Wayne county there are three additional "zone"

supervisors. This added supervision is necessary because of the number of AmeriCorps members involved and
the vast size and population of the county. The Supervisor will be responsible for day-to-day supervision,
training, member development, monitoring, and evaluation.

As supervisors, they will possess quality

supervision, planning, employee management, and service delivery. skills. The following are the names of thesupervisors: Laurena Smith, Wayne; Linda Kekic, Kalamazoo; Carolyn Frank, 13errien; Ken Mellon,
Mackinac.

At the state level there will be an overall Program Coordinator. The Director of the Volunteer Services Division
for the Department of Social Services, Barbara Bradford, will serve as the AmeriCorps Program Coordinator. The
Program Coordinator will be responsible for coordinating and carrying out an initial orientation and training for
the four county supervisors. As with the initial member orientation, the supervisor orientation will include an
overview of AmeriCorps on the national, state, and local levels, the overall program goals, the individual county's
AmeriCorps workplans, specific information on each county's objectives and the service activities that each
county will be responsible for, data collection procedures, and the overall monitoring/evaluation plan.

Following the initial member orientation, the_Program Coordinator will assist each county in developing their
trainipg plan, provide .county Supervisors with training and member development resources, establish evaluation
guidelines and procedures, gather the monitoring/evaluation information from each county and put it into the
.

.

Quarterly Report format for the Corporation for National Service, and conduct site visits to each county to monitor
their progress toward completing their workplans. The Program Coordinator will also serve as the liaison for the
Michigan Community Service Commission. They will supply their Quarterly Reports to the Commission. They
will also attend the monthly AmeriCorps Program Directors Meetings, hosted by the Commission. By acting in
this capacity, MCSC and DSS will continue to improve on their current relationship.

10

�PARTNERS: This proposal has been developed through a partnership between the Michigan Community
Service Commission and the Department of Social Services. Although the program will be coordinated and
carried out through the Department of Social Services, MCSC will serve in the same administrative capacity as it
does with its AmeriCorps*USA programs.

MCSC's mission is to enable all citizens, including youth, to engage in public problem solving through service
and volunteerism.

The mission of the Department of Social Services is to help meet the fin ancial,

medical, and social needs of individuals and families living in Michigan who are unable to provide for
themselves; to assist those who are capable to become self-sufficient through skill building, opportunity
enhancement, and family-focused services; and to help protect children and vulnerable adults from abuse, neglect,
exploitation, and endangerment. As state agencies, both of these offices are concerned with the well-being of
Michigan's citizens,

specifically the increase in well-being that can occur through volunteer

activity.

MCSC and DSS have a history of collaboration and connectidness. Barbara Bradford of DSS (the proposal ' s
Program Coordinator) has been a long time participant of the quarterly MCSC Commission meetings. She and
other DSS staff have also been vital members of the MCSC Staff Advisory Council. The DSS County offices of
Lake, Mason, and Oceana counties are partner§ with the Rural Strategic Action Initiative: Michigan's AmeriCorps
program (an AmeriCorps*USA program). MCSC staff actively participated in the 1995 DSS annual conference,
"Volunteers Strengthen Michigan Families." This proposal marks another concerted effort for the two

agencies to actively collaborate on a major proposaVprogram dedicated to increasing the wellbeing of Michigan's citizens through a concentrated health care outreach.

In terms of the organization, management, and operation of the specific program, there are no organizations
outside of DSS that will be responsible. However, each county will be responsible for partnering with local
schools, Volunteer Centers, neighborhood centers, the Department of Public Health, etc. as detailed in the
Program Design Section.

11

�E¥ALUATION: To monitor and evaluate the success of the workplan, objectives, and overall program,
AmeriCorps members will be responsible for daily documentation of their specific outreach efforts. The Program
Coordinator will be responsible for creating the daily documentation forms that the AmeriCorps members will
utilize. In addition, each month, the four county AmeriCorps Supervisors will be responsible for collecting the
daily documentation and evaluating progress toward each objective based on the provided baseline statistics . .This
information will be accumulated by the Program Coordinator and provided to the Corporation for National Service
and the Michigan Community Service Commission in Quarterly Reports.

In addition to compiling the evaluation data for the Quarterly Reports, the Program Coordinator will be
responsible for conducting two on-site monitoring visits to access the program. The site visits will evaluate the
progress being made toward completion of the service objectives, the member development activities that have
taken place, the status of the partnerships each county has engaged in, etc.

Basic demographic data will be collected on the AmeriCorps members through the information provided on their
application. To ensure that the AmeriCorps team is diverse, the counties will select DSS clients (at least 75 %)
and others.

It should also be noted that the four counties

r~present

an urban county (Wayne), a rural Upper Peninsula county

(Mackinac), and two very geographically diverse counties (Kalamazoo and Berrien).

12

�ORGANIZATIONAL AND STAFF CAPACITY:

The Michigan Department of Social Services officially

began its Volunteer Services Program in 1967 when a state level volunteer services director was hired and the
family-to-family program began. Today there are 85 DSS Volunteer Coordinators located in Michigan' s 83
counties as well as a state level Division Director. Last year (93/94), through the Department of Social Services
Volunteer Program, 8,567 individual volunteers and 1,483 groups provided 1,349,407 hours of service and
46,069 donors gave $7,079,173 in materials.

Each county DSS Volunteer Coordinator is responsible for working with staff members and the cornrr1unity to . ·
define the community needs that the volunteers will work towards. They work with the media, local partnering
organizations, and Volunteer Centers to recruit volunteers. They interview and screen perspective volunteers,
then work cooperatively with staff to place them appropriately. The Volunteer Coordinators provide an initial
orientation to each volunteer. They are also responsible for the direct supervision of volunteers, assuring that
volunteer activities are tracked and reported accurately.

The Volunteer Coordinators are responsible for submitting monthly reports (see page 7 of Appendices) that detail
the county' s number of volunteers, number of service hours provided, number of donors, amount of donations,
clients served, and reimburs·ement monies expended. These reports are substantiated by written and oral reports
by individualvolunteers. Each quarter a statewide report is issued. Periodic local audits are conducted to assure
•the authenticity of the statistics reported.

The Director of the Volunteer Services Division (Barbara Bradford) provides statewide direction for the Volunteer
Services Program. This involves the development of standards and policy, preparation of budget requests, and
monitoring of program performance.

Based on the strength of the overall program and the individual staff, it is believed that the Volunteer Services
Program through its Director (Program Coordinator) and Volunteer Coordinators (county Supervisors) is well
equipped to administer and operate this AmeriCorps program.

13

�FUNDRAISING: As described in the Program Design Section, the Citizen Health Service Corps: Michigan's
AmeriCorps program will partner with local schools, Volunteer Centers, neighborhood centers, Department of
Public Health, etc. The partnerships are tools for collaboration, allowing these organizations to combine
resources, staff activity, outreach efforts, etc. to better serve the community and its individuals in a combined
health care outreach effort. The partnerships will also be utilized to build community support for the program and
the collaborations that result will provide sustainable results in the community.

In addition, ,volunteers will be generated to build a support-base for the program. Each AmeriCorps me.mber.will

be responsible for generating a minimum of two additional volunteers, for a total of 60 volunteers. The volunteers
will supplement the service being provided by the AmeriCorps members in regard to the Health Care Outreach
Plan and the service activities, or they may provide service in other need areas. As each county DSS office
maintains a staff person who acts as the county Volunteer Coordinator (responsible for acquiring, orienting,
training all DSS volunteers), the volunteers will be supervised and their service monitored by the Volunteer
Coordinator.

The Department of Social Services is providing a considerable match contribution. These dollars are just another
indication of the support this proposal has received from the State of Michigan. Throughout and long after the
year of AmeriCorps the Department will continue to generate dollars for volunteer Healthcare Outreach projects.

14

�SUBTITLE HDEMONSTRATION
Michigan Community Service Commission
Legal a p p l i c a n t : - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Health
Corps:
Progamname _Citizen
_____
_ _ _Service
_____
_ _ _michigan's
_ _ _ _ _ _AmeriCorps
_ _ _ _ _ _ _ __

Corporation Funds

+

Matching Funds

=

Total Program Cost

Member
1Costs
Support
Living
Allowance

$238,350

Benefits
(FICA,Workers'
Compensation)
Health Care

$238,350
$22,381

$ 22,381

$ 36,000

$ 36 000

Other Member
Support Costs {Please

-=
-=
c

2

specify in Budget Narrative)

$

2,910

$

2,910

c
c
c
c

c.:

:::;;:

c

....
....c
c

~

3staff

:::;;:

c

Salaries
Benefits

$37.200 (cash)
$12,648 (cash)

Training

$

300

Other. (Please specify
in Budget Narrative)

$

900

$ 37.200

$ 12,64 8

300
$

900

-=
-=

Ll

c:

:X
Ll

....
....cr:

~

Subtotal
..•.

::::..·

-=

..::::

c
c

Ll

ILl.

c.:

c:
a

�SUBTITLE HDEMONSTRATION
Corporation Funds

Matching Funds

+

=

Total Program Cost

· 4operational .
TraveVfransportation

$18,000

$18,000,

Honorarium/Consultants

Technical Assistance
Materials

$

Conferences

210

$

210

$ 3,450 (cash)

s

3,4 5 0

~79,650

$70,650

Printing/Publishing
Other: (Please specify
in Budget Narrative)

$101,3 10

5Administration

6TOTAL:

· Amount
Percentages

(Corporation%+ Match%· 100%)

$18,392 (cash

$18 ,3 92

except for $605)
$2 95.260
63 %
maximum 80%

$175,131

$470,391

37 %

100 %

minimum 20%

100%

�jBudget

Narrativ~

1. Member Support Costs
Living Allowance:
Total: 30 full-time AmeriCorps members X $7,945 = $238,350
Corporatlon:. 100% = $238,350
Grantee:
Benefits:
Total:
*FICA (7.65% X $238,350) = $18,234
*Workers Comp. (1.74% X $238,350) = $4,147
Corporation:
Grantee: 100% = $22,381
Health Care:
Total: 30 full-time AmeriCorps members X $1200 = $36,000
Corporation: 100% = $36,000
Grantee:
2. Other Member Support Costs
Uniforms:
Total: 30 members X $32 = $960
· Corporation: 100% = $960
Grantee:
Statewide Activities:
Total: $65 X 30= $1,950
Corporation : 100% = $1,950
Grantee:
3. Staff:
Total: $37,200 (as derived through the calculations below)
Wayne County Supervisor:
Total: $40,000 X 15%(FTE) X 3 (at 15% FTE) = $18,000
Corporation:
Grantee: 100%= $18,000

�.'

'

Kalamazoo County Supervisor:
Total: $44,000 X 15% (FTE) = $6,600
Corporation:
Grantee: 100% = $6,600
Mackinac County Supervisor:
Total: $44,000 X 15% FTE = $6,600
Corporation:
Grantee: 100% = $6,600
Berrien County Supervisor:
Total: $40,000 X 15% FTE = $6,000
Corporation:
Grantee: 100% = $6,000
Benefits:
Total: $37,200 total salary X 34% = $12,648
Corporation:
Grantee: 100%= $12,648
Training:
Total: 1 day long meeting includes mileage and lunches
*840 miles X $.25/mile = $210
*$90 for lunches = $9 0
Corporation:
Grantee: 100% = $300
Other: Staff Travel
Total: 50 miles X $.25/mile X 6 staff X 12 months = $900
Corporation:
Grantee: 100% = $900

�.'

'

4.

Operational
Travel/Transportation:
Total: 200 miles X $.25/mile X 12 months X 30 members = $18,000
Corporation: 100% = $18,000
Grantee:
Technical Assistance: Health Care Outreach Notebooks· for 30
members
Total: $7/notebook X 30 members = $210
Corporation:
Grantee: 100% = $210
Conferences: Each member will attend the three-day DSS Volunteer
Conference in August of 1996
Total: $115 registration fee X 30 members = $3,450
Corporation:
Grantee: 100% = $3,450
Other: Office Space
Total: $12/sq. foot X 200 sq. feet X 30 members = $72,000
Corporati~n:

Grantee:

100%

= $72,000

Other: Office Supplies
. ·Total: $75/year X $30 members
Corporation:
Grantee: 100% = $2,250

= $2,250

Other: Phone
Total: $15/month X 12 months X 30 members
Corporation:
Grantee: 100% = $5,400

= $5,400

�..

'

5.

Administration
Program Coordinator Salary $48,500 X 15% FTE =
$ 7, 2 7 5
Wayne County Supervisor Salary $40,000 X 15% FTE = $6,000
Benefits for Coordinator and Supervisor= $13,275 X 34%= $4,514
Corporation:
Grantee: 100% = $17,789
Travel: 2 site visits conducted by Program Coordinator inc-ludes
*mileage 840 miles X $.25/mile X 2 site visits = · $420
*lodging for 2 nights in Mackinac X $45/night = $90
*meals = $93
Corporation =
Grantee = $603

�STATE OF MICHIGAN
OFFICE O F THE GOVERNOR

LANSING
JOHN ENGLER
GOVE R N OR

November 6, 1995

Mr. Harris Wofford
Chief Executive Officer
Corporation for National Service
1201 New York Avenue, N.W.
Washington, D.C. 20525

Dear Mr. Wofford:
I am pleased to express my support for the Citizen Health Service Corps: Michigan' s
AmeriCorps proposal. The Citizen Health Service Corps will support Michigan' s welfare reform
efforts by serving to improve children and family health. AmeriCorps members will facilitate
social service client participation in early and periodic health screening, coordinate child
immunization outreach, and enroll social service clients in managed health care programs. The
Citizen Health Service Corps will be an important complement to our efforts to strengthen
Michigan ' s families . We believe this project will be a good investment in our state, and we are
committing notable match support to see that it succeeds.
Michigan enjoys a proud tradition of volunteer citizen service that government could and
.should never attempt to replace. However, government may work in partnership with the
voluntary sector to help communities help themselves. I believe that the Citizen Health Service
Corps captures the best of the volunteer tradition while helping communities meet some of their
most pressing needs .
I believe you will find our proposal to be both compelling and practical, and I hope you
will consider it favorably . Please contact Frank Dirks, Executive Director of the Michigan
Community Service Commission, at (517)335-4295 with any questions you may have.
Sincerely,

�APPENDICES

�STATE OF MICHIGAN

JOHN ENGLER , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Michelle Engler

111 S. Capitol Ave .
Olds Plaza Bldg ., 4th . Floor
Lansing , Mich igan 48913
Telephone (517) 335-4295
FAX (517) 373-4977

Executive Director
Frank Dirks

November 3, 1995

Ms. Margaret Rosenberry
Director of Planning and Program Development
Corporation for National Service
1201 New York Avenue, N.W.
Washington, D.C. 20525
Dear Ms. Rosenberry:
The Michigan Community Service Commission (MCSC) is dedicated to enabling all citizens,
including youth, to engage in public problem solving through service and volunteerism.
Citizen Health Service Corps: Michigan' s AmeriCorps will bring MCSC together with a long-time
partner, the Department of Social Services. The project will make a valuable contribution to
Michigan's welfare reform initiatives.
I believe that you will find this to be a strong proposal that fits well with Michigan 's State Plan.
As with all of Michigan's Corporation-funded programs, this project emphasizes outcome-based
service, thorough evaluation, and attention to member development.
If you have any questions, please contact me at 517-335-4295.

0~

Frank Dirks, Executive Director
Michigan Community Service Commission

--,

A Division of the Michigan Jobs Commission

0
-

N ! [OU••

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• ~ HOI

�STATE OF MICHIGAN

JOHN ENGLER, Governor

DEPARTM ENT OF SOCIAL SERVICES
235 S CESAR CHAVEZ AVE, PO BOX 30037, LANSING Ml 48909
GERALD H. MILLER, Director

November 3, 1995

Ms. Margaret Rosenberry
Corporation for National Service
1201 New York Avenue, N.W.
Washington, D.C. 20525
Dear Ms. Rosenberry:
The Michigan Department of Social Services is eager to expand t he
services it provides to our clients through the use of Americo r p
volunteers.
The Department of Soc i al Services is very proud of its volunte e r
program which has existed since 1967.
We currently have eight y
six paid volunteer services staff members and over 10,0 0 0
volunteers and groups tha t are working to support our mission To
Strengthen Michigan Fam i lies.
·
We see our request for 30 Americorp members as strengthening o u r
community involvement effort. We propose filling these Americo r p
positions with clients who will use this experience and t he
educational grant to increase their employability. The Americo r p
members would focus their efforts to meet Health Care Outreac h
objectives, another important Michigan Welfare Reform effort.
The Michigan Department of Social Services would be delighted t o
serve as a site for thirty Arnericorp volunteers.
We will assur e
that their efforts are carefully directed and that both t h e
volunteers and the citizens of Michigan receive the optimum
benefit from this important program.

Gerald H. Mil ler

�, ,

q:&gt;UNTY BOARD
Dr. Bartlara Rider
Mrs. Behy Ongley
Mr. Arthur Washingtion

STATE OF MICHIGAN

•

KALAMAZOO COUNTY
DEPARTMENT OF SOCIAL SERVICES
322 STOCKBRIDGE
KALAMAZOO Ml 49001

JOHN ENGLER, Governor

DEPARTMENT OF SOCIAL SERVICES
GERALD H. MILLER, Director

November 2, 1995

Greetings :
I am writing this letter in support of the Michigan AmeriCorps Program being initiated in
Kalamazoo county. The Kalamazoo County staff have selected five projects where AmeriCorps
members could provide a significant service to the community. This service will include
Medicaid, Managed Care Outreach, Health Care of Foster Children, Health Care of Children
experiencing Abuse or Neglect and the Elderly population.
In addition, the Edison Neighborhood School, which has the highest transient and homeless
student population in the county strongly supports this project and will include AmeriCorps
volunteers on its Health Care T earn.
We believe that with the above positions in place, that the AmeriCorps Program can impact on
both children and the elderly in this community. With those thoughts in mind, we endorse this
AmeriCorps project.SiJerely,
1

(}-UNi/
Verne H. Robbert, Director
Kalamazoo County Dept. of Social Services
VHR/mmm

�.'

.

STATE OF MICHIGAN

•

BE~RJEN COUNlY
DEPARTMENT OF SOCIAL SERVICES
401 EIGHTH ST
PO BOX 1407
BENTON HARBOR Ml ~9023-1407

JOHN ENGLER, Governor

DEPARTMENT OF SOCIAL SERVICES
GERALD H. MILLER, DirectOf

November 6, 1995

Margaret Rosenberry
1201 New York Avenue, N.W.
Washington, D.C. 20525
Dear Ms. Rosenberry,
This letter is written in support of the grant application for the Governor's Innovative
Program Subtitle H, Michigan Americorps Proposal, submitted by the Michigan
Department of Social Services, Volunteer Services DiviEion.
As Berrien County moves forward with To Strengthen Michigan Families, we must
increase our outreach and teaching of basic healtli care practices to promote the overall
medical well being of Berrien County residents. The assistance of Americorps Members
will allow us to perform county-wide education on the importance of Managed Care,
Immunizations and Well Child Check-ups.
Poor health care for many residents of Berrien County has lead to high incidents of infant
mortality, low immunization rate a!ld lack of a medical home. Amen corps Members will
work tQ alleviate these problems bY. assisting with Managed Care enrollment and
·education· with regards to Well Child Check Ups and Immunizations.
We look forward to your favorable consideration and working with Americorps Members
in Berrien County, Michigan.

~~

Jerry S. rank, Director
BERRIEN COUNTY DEPARTMENT OF SOCIAL SERVICES
JSF/jac

�1t

' '

STATE OF MICHIGAN

COUmYBOAAD

Sally Repeck
Elo~

Culmer Whitten

•

KevinF~

WAYNECOUmY
OEPARTME:NT OF SOCIAL SERVICES
1200 SIXTH ST
OETROIT Ml 48225

JOHN ENGLER, Governor

DEPARTMENT OF SOCIAL SERVICES
Oa:tAl..D H. MILLER, DirKtor

November 6, 1995

Ms. Margaret Rosenberry
1201 New York Ave. N.W.
Washington D.C. 20525

This is to confirm the Wayne County Department of Social
Services' support for the assistance of the fifteen
(15)
AmeriCorps Members that are the be ·assigned to aid in Wayne
County's Health Care Outreach Program.
The addition of
AmeriCoprs Members will permit us to provide a more concentrated
and directed Health Care Outreach of the specific TSMF
initiatives Wayne County's plan addresses.
Further, WCDSS agrees to place Americorps Members in accordance
with Americorps stipulations of its program.

! V . - r /•

..-l,Y

·~f;2n~----. l

-~. uel Chambers, Jr., Direct r
Wayne County Department of Social Services
Michigan Plaza Building
1200 Sixth Street, suite 902
Detroit, Michigan 48226

--,

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• •

ZolmaStrom
Audtey Flaher

-

v- ~

STATE OF MICHIGAN

COVNTY BOARD
H~n .Johrwon

MACKINAC coUNTY
DEPARTMENT OF SOCIAL SERVICES
POBOX155
ST IGNACE t.AI 49781

.

JOHN ENGLER, Qov.mor

DEPARTMENT OF SOCIAL SERVICES
GERALD H. MilLER, Dlr.otor

11/6/95
Michigan Community Service Commission
111 s. Capitol Ave.
Olds Plaza Bldg., 4th. Floor
Lansing, Michigan 48913

To whom it may concern;
Please consider this a letter of support for the Michigan's
Americorps Subtitle H proposal project in Mackinac County.
The service this program would provide is greatly needed and long
overdue in our county. A program of this nature seems to be
ideally suited to meet the challenging issues in Health Care that
the Michigan Department of Social Services is currently
addressing with its "To Strengthen Michigan Families"
initiatives.

our commitment to vol~nteerism in Mackinac County has enabled us
to develop successful - and innovative volunteer programs. We have
been ~ble to develop new resources in the area of Human Services
and expand others. The Michigan's Americorpe Proposal would be a
tremendous asset to our community. We look forward to being part
of this exciting project.

ose
Salbert, Director
Mackinac County DSS

by:km

~·

�t"•

\ .

,

YEAR· TO-OATE VOLUNTE:R RE"'ORT
VOLUNTEERS
DATA THROUGH

REGISTERED

Y·T·D

JUNE, 1995

HOURS

AVERAGE

OF

CLIENT

SE.tMCE
INDIVIDUALS

GROUPS

DONATED

OF

SERVICES HOURS

1085

194

112402

53!58

ZONE2

1179

492

140816

114139

ZONE3

1102

168

110235

8150

ZONE4

1850

311

140949

g595

ZONES

1166

400

138629

827S

ZONES

1190

62

15-'7""'

10798

OUTSTATE

7S72

1627

79783.5

53765

1

a

3557

888

TOTAL
PROGRAM

(MATERIAL

WITH

OLJTPVT

GOODS)

OONATlONS

2..735.078

s

-461 .993

24996

3.424.648

s
s
s
s
s

1.389.297

383a9

542,746

40622

993.742

34737

s 2.680.909
s 3.4:.!7,880
s : 3.371,450

13

0

3203

0

374

0

175400

6716

s

4,265.727

7960

1635

979995

61369

s

23.84".647

jwAYNE
STATE

s
s

s
s
s
s

CENTRAl. OF:=ICE

CUENTS
SE..~VED

PER MONTH DONA1:::.0

ZONE 1

RCO

TOTAL
DONATION

VALUE

3,763,37i
19,403.3-'2
97.681

s
s

1..2s1.n6

66.200

815.966

39842

5.495,499
1,680

n .as1 s
s
s

-

--

s
s
s
s
s
s

ADULTSERV.

CH!LD

se.:w.

EMPLOYMENT

AP

VOLSE.=!V.

99,361

s
s

4,292.on

0

5,523.529

254857

MUI.TI
34.0~.{,

22.1%

16.8%

1.0%

13.0%

13.2%

27.3%

7.3%

0.4%

2.1%

8.8%

54.0%

ZONE3

12.~.4

2.3%

5.6°!.

" ·7"/o

13.6%

61.0%

ZONE4

16.8%

15.~%

1.5•.&lt;.

10.0°.4

11.6%

44.8%

ZONE5

15.2%

16.1%

1.0~~

13.6%

11 .6%

42.5%

ZONES

5.6%

35.5%

1.3%

7.5%

14.3%

35.8%
45.0%

16.4%

16.4%

1.7%

8.4%

12.1%

RCO

o.o•A.

92.4%

0.0%

0.0%

7.6%

0.0%

CENTRAL OFi=iCE

5.2%

61.a%

0.0%

0.0~{,

0.0~~

27.0%

WAYNE

7.5%

8.0%

0.0%

11.3%

8.2%

65.0%

14. 7"/o

15.3%

1.4%

8.9%

11 .4%

48.4%

OLTTSTATE

SlATE

Y-T-Q EXPENDS

FY 9.4195

PER VS REPORT ALLOCATION

% OFALLDC.

COST PER

REMAINING

VOL HOUR
0.41

64.1%

s
s
s
s

221.678

59.8%

s

O.S4

$

291,272

72.5%

s

0 .~2

$

1,334,982

65.4%

s
s

0.58

ZONE 1

$

45,660

$

151.573

S9.9%

ZONE2

s

80,493

$

197,172

59.2%

ZONE3

$

66.196

$

194.012

65.9%

ZONE4

$

100,164

$

279.275

ZONES

$

89.021

s

ZONES

$

80.127

OLJTSTATE

s

461,663

RCO

s

-

s

WAYNE

$

248.733

s
s

STATE

$

710.396

s

CENTRAL OFFICE

-

0.57
0.60
0.71

-

62.700
512.018

51 ,4%

1,909.700

62.8%

s
s

4.663.226
4,579,342·
24,898.841

8871

ZONE 1

3.223.635
4 , 42 1,62~

s
s

.1000

2S,350

ZONE2

4.813.945

24MJ86 $

PERCENTAGE OF TOTAL VOLUNTEER HOURS BY CUE;NT/STAFF TARGET GROUP

PROGRAM PROFiLE

3,1 97,071

1.42

0.72

SAMPLE OF MONTHLY VOLUNTEER STATISTICS REPORT

n .as1
29.368.175

�Taken from Michigan Department of Social Services
1993-92 Bi-Annual Report

Volunteer Services
More than·B,OOO individual
volunteers and 1,500 groups of
volunteers recruited by J)SS
provide 1.4 million hours of service annually to recipients in over
500 different roles, such as:
• Transporting recipients for
medical purposes.
• Friendly visiting, telephone
reassurance, and socialization program to alleviate
social isolation of the
elderly and disabled.
• Tutoring, providing child
care, and being a youth
companion.
• Being a friend and role
model as a parent aide.
Volunteers also help DSS staff
with clerical support, serve as case
aides, provide child care in DSS
offices for recipi~nts, and encourage client participation in the
Social Contract by providing and
assisting with orientation sessions, one-to-one follow-up contacts, assisting with mailings, and
supervising of other volunteers
who are clients.
In FY 93 and 94, individuals
and groups donated a total of
$14.2 million in food, money,
holiday gifts, camperships, furniture, appliances, household goods,
scholarships, and other items to
meet special recipient needs.
Health Care Outreach

In 1994, Berrien County Social
Contract volunteers were recruited to enroll Medicaid recipients in managed care plans.
Twenty-five hundred (2,500)

clients were enrolled in three
months.
The initiative won national
recognition when it recei~ed the
Beneficiary Services Certificate of
Merit from the federal Health
Care Financing Administration
(HCFA).
As a result of this successful
project, Volunteer Services was
asked to develop hea,lth care
outreach plans to assist the department in meeting To . .
Strengthen Michigan _FamLlL~S
initiatives related to rmmunizations, family planning, EPSDT,
health screening, and Maternal
and Infant Support Services.
Health Care Outreach will be a
major focus statewide during the
next two fiscal years.

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                    <text>A TIME FOR NEW PARTNERSHIPS
Written by Frank Dirks, Michigan Community Service Commission

12118/95
Introduction
The purpose of this paper is to argue that the time is right for the formation of new partnerships among the
nonprofit, public, and private sectors. Against a backdrop of change greater than any single political party or
sector of society can produce alone, this paper considers the inter-relationship of these sectors in addressing social .
problems. Organized around the ideas of leading social observers, the paper calls for a new way of doing
business. Specifically, the paper affirms the vital role of the nonprofit voluntary social sector in supporting
democratic and civil institutions, engaging citizens in positive community involvement, and meeting pressing
social and community needs. It considers the effects of societal change on the nonprofit voluntary sector and the
sector's relationship with government and business. Finally, it outlines recommended elements for a new
partnership among the sectors. Change will always bring a degree of uncertainty and anxiety, but it never comes
without opportunity.

Societal chanee has created new opportunities for innovation in the states.
It is not possible for a society to de-massify economic activity, communications and many other crucial

processes without also, sooner or later, being compelled to decentralize government decision-making as
wei~

Alvin and Heidi Tofler (Creating a New Civilization, 1995)

The American Republic is undergoing a provocative, once-a-generation transformation of economic, social, and
political affairs. Re-engineering, reinvention, and reform are terms that have come to describe the social
consciousness as much as the decision processes in business, administration, and policy. Corporate
restructuring, the rise of the service economy, the shift from low-skill manufacturing jobs to high-skill technology
jobs, job insecurity, and middle-class anxiety are all manifestations of change. The effects of this societal
transformation are reflected in today ' s public policy debates and the substantial reassessment of longstanding
policy assumptions. For almost a year, public attention has been concentrated on the ideas coming from the state
and federal leadership of the new political majority. Yet, what has generally divided policy-makers is not whether

1

�to respond to societal change, but how. Many of the goals of the new majority, such as fiscal responsibility,
welfare reform, flexible state administration of programs, government reinvention, local empowerment, and civic
responsibility, are more intensified and elaborated versions of themes espoused in the winning campaign of the
once governor and now sitting president. Everyone is being swept by the tide of change, the only question is
where we stand in the flow.

The recent attention given to the concept of "devolution" follows two decades of efforts by the leaders of both
parties to transfer greater responsibility to state and local governments. Throughout this period, the size of the
federal government workforce has seen a modest decline while states have assumed a larger role in supporting
social programs. As federal policy-makers have struggled to develop a consensus response to the societal changes
of the last quarter century, states have been left to act on their own. Despite having to do increasingly more,
states, in recent years, have achieved efficiencies in their operations by streamlining and reducing the size of their
governments. As in the progressive era, states have functioned as incubators of public policy innovation and
reform. The principled call by governors of both parties for more autonomy and flexibility is simply grounded in
the assertion that the increasing state responsibility for operating programs should be accompanied with the
authority to set policies that be_st meet state needs. As Governor John Engler recently wrote in the National
Review, "the fifty states are extremely competitive with one another. If they are allowed to experiment, the
competition among them will create what is tantamount to market forces for reform. "

•
Regardless of one 's opinion of the effects of these changes, three things are certain. First, consequential societal
transformation will accelerate, and policy-makers will have to plan for a world vastly different from the one that
launched many of our current public programs. Second, states will continue to play an expanding role in
governing the nation, and states will continue to serve as the laboratories for public policy innovation. Third,
dramatic changes in technology, communication, and the marketplace combined with the increasing
interdependence of institutions will confirm that solutions to our pressing social problems will not come from a
single source. Innovative solutions to social problems will come through new partnerships and flexible
collaboration among the public, private, and nonprofit sectors.

2

�The health of the republic will depend on three

stron~:

sectors of society.

[The new high technology] society has to be a society of three sectors: a public sector of government, a
private sector of business, and a social sector... It is becoming increasingly clear that through the social
sector a modern developed society can again create responsible and achieving citizenship, and can again give
individuals--especially knowledge workers--a sphere in which they can make a difference in society and recreate community. Peter Drucker (Atlantic Monthly, 1994)

Within the sector that includes nonprofit, voluntary, charitable, and philanthropic organizations, there is frequent
debate-over the best designation for the s~ctor. This paper argues for the adoption of Drucker' s term--the·Social
Sector. It is simple, clear, and captures the essence of the sector's function. Social capital is formed in the social
sector, and the social sector has become the source of most of the mediating institutions that function in society
today.

The three sectors must become facilitators of responsible citizenship by promoting citizen-driven solutions, not
professionally prescribed solutions. The social sector will assume greater responsibilities in directly meeting
social needs as government downsizes and society moves to de-centralized business and industry models.
Accordingly, the Social Sector must become an equal contributor to social policy-making.

The social sector has historically served as a pillar in American democracy.
[The United States is the] one country on the face of the earth where the citizens enjoy unlimited freedom of

•

·association.. .. This same c_ountry is the only one in the world where the continual exercise of the right of
association has been introduced into civil life and where all advantages which civilization can confer are
procured by means of it... The more (government) stands in place of associations, the more will individuals,
losing the notion of combining together, require its assistance. .. Alexis de Tocqueville

Americans ' proclivity to form associations, organize committees, and initiate independent action has long been
recognized by social observers as one of the more important distinguishing characteristics of democracy in
America. As first noted by Alexis de Tocqueville in the 1830s, and most recently reaffirmed by Harvard
University Professor, Robert Putnam, voluntary networks, civic and religious associations, and philanthropic
organizations serve to reinforce the formal civic and governmental institutions of democracy. The standards and

3

�norms that are formed through these self-regulating voluntary associations support the practices that are necessary
for self-government. People learn to be responsible citizens by participating in the activities of these associations.
At the same time, the associations themselves serve as mediating institutions linking individual citizens to the
formal institutions of government. However, since these associations are most predominant in the social sector .
they also provide citizens with a mechanism to take action on issues important to themselves and their community
independent of government institutions.

America's rich history of philanthropy and volunteerism grows out of this tradition of freedom of association. No ·
nation on earth enjoys a stronger social sector than the United States. For two-thirds of it's history the nation
relied on volunteer, philanthropic, and religious associations to deliver most of what are now considered social
services. Only in the last sixty-five years, in response to the enormous demands and effects of a highly
centralized and industrialized economy, has government, particularly the federal government, served as the
principal agent for social services. With the changes brought on by the new high technology society the pendulum
is now swinging away from centralized service delivery. How far the pendulum swings back will depend on the
scope and creativity of the new partnerships formed by the social and public sectors.

Humanly successful societies are those in which the path to individual fulfillment lies through the
enlargement . of perspective and heightening of responsibility which come from participation in the life of
civi~

democracy. William Sullivan (Work and Integrity, 1995)

The voluntary and philanthropic, civic and religious associations of the social sector not only mediate among
citizens and government, they sustain responsible democratic citizenship. Democracy will only survive if free
citizens continue to rise above their immediate interests and volunteer to serve their community or country for an
hour or a year or a life-time. The organizations and associations of the social sector are America's teachers of
volunteerism. It is the practice of volunteer community service that binds democratic communities. The ethic of
service reconciles the paradoxical American traditions of individualism and community. The spirit of volunteerism
links the frontier individualist with the community bam-raiser. When people help people they discover common
ground. Through the practice of service, people of diverse backgrounds and interests afflnn shared values, and

4

�lay the foundation of a strong and healthy community.

One of the most troubling characteristics of this era of change has been the decline of public confidence in public
institutions. For the last twenty-five years, when consensus on many issues has been difficult to achieve, most
Americans have shared the opinion that their faith in government, business, charities, the future , and even
themselves is diminishing. Americans' declining regard for their government is so well known it has become a
disturbing cliche. Much has been made of public frustration, but even more troubling is the public· s growing
sense of its own powerlessness. A 1994 study, conducted for the National Civic League, found that not only
large majorities doubted government's ability at every level to solve the problems of their communities, but that
roughly half doubted even their own ability and their neighbors ability to solve problems. The health of
democracy is most threatened when citizens no longer believe in the power of individual action.

The public. private. and social sectors must become social capital investors.
Social capital is critical to prosperity and to what has come to be called competitiveness, but its more
important consequences may not be felt in the economy so much as in social and political life... The
concept of social capital makes clear why capitalism and democracy are so closely related.

A healthy

capitalist economy is one in which there will be sufficient social capital in the underlying society to permit
businesses, corporations, networks and the like to be self organizing.... That self-organizing proclivity is
exactly what is necessa.ry to ·make democratic political institutions work as well.

•

Francis Fukuyama (Trust, 1995 )

Social capital is an amalgam of voluntary associations, standards, and practices that is created through public,
private, and citizen involvement and investment in the social sector. Service and volunteerism are its essential
ingredients. Social capitd generates what Fukuyama calls trust-- the public ' s confidence in themselves and their
public and private institutions to work fairly and appropriately. Every citizen is an investor in social capital
formation, and it is very much in the interest of government and business to invest as well. Without social capital
and the trust it generates, democratic and market institutions will break apart and collapse.

In the face of growing public cynicism and its deleterious effect on social capital and public trust, government and

5

�business must become the chief investors in social capital formation. Such investment comes not only through
financial support, but also moral support. Government and business must demonstrate responsible behavior and
accountability to the community. They must restore their connections to citizens by strengthening and
empowering the voluntary, civic, and religious associations that give people faith in their communities. Most
· importantly, for government and business to responsibly invest in social capital formation, they must treat the
social sector with the respect of an equal partner. No longer should citizens and their associations be viewed as
passive clients. Instead they must be accorded the respect due to co-investors in the public trust.

The public and private sector must learn to listen to the social sector.
Community-based organizations will increasingly act as arbiters and ombudsmen with the larger forces of
the marketplace and government, serving as the primary advocates for social and political reform.

[Social]

sector organizations are also likely to take up the task of providing more and more basic services in the
wake of cutbacks in government aid and assistance to persons and neighborhoods in need.

Jeremy Rifkin (The

End of Work, 1994)

The social sector must assert itself as an organized, active, and equal partner with the public and private sectors.
For too long, the social sector has allowed the public and private sectors to make sweeping assumptions about its
needs, capacities, and resources. For too long, the social sector has grudgingly accepted the inexorable pace of
change. The social sector must willfully confront and accept the challenges posed by the societal transformations
of o~r age. Social sector organizations must reassess their operations. They must be willing to move away from
the centralized administrative structures that are being rejected by the public and private sectors. As client serving
bureaucracies are giving way to customer driven organizations, the social sector has the opportunity to become the
principal facilitator of citizen empowerment. The social sector must conceive of itself as an agent of change rather
than a bulwark against the effects of change.

The social sector must take its expanding role seriously enough to challenge the old assumptions of the public and
private sectors. If the social sector vigorously pursues a broader role, then it will be in the position to insist the
government and business meet their obligations as co-investors in social capital. If the social sector tackles social

6

�problems, mediates among institutions, and empowers citizens through service and volunteerism then the public
and private sectors will be forced by the court of public opinion to live up to their part of the bargain. Since social
capital investment requires more than a transitory offering, business will be challenged to sustain the obligations
of good corporate citizenship. Since innovation and creativity in the operation of social service programs will
require administrative flexibility, government will have to demonstrate the depth of its commitment to give the
social sector control of, as well as responsibility for, these programs.

All three sectors need to learn to do business differently. Social problems must no longer be trivialized and
compartmentalized for partisan political advantage. All three sectors can help restore public trust by promoting
problem-solving, not problem-labelling. If the social sector is to rise to the challenge, it cannot be shackled for
narrow political advantage by its own interests or those of government or business. Government and business in
their reaffirmation of the historic role of the social sector in making healthy communities and sustaining democratic
citizenship must accept its leadership. When they challenge the social sector to step up to the role of principal
social problem-solver, government and business must then listen to what the social sector has to say about social
problems.

An equal and assertive social sector will stimulate innovative. new partnerships.
Creative partnerships between government and nonprofit organizations--with government providing
fintMcing and appropriate oversight to grassroots organizations providing competent, caring services at the
local level--may offer a road map back to a healthy American Society...
attention to the outstanding ideas coming from grassroots geniuses.

It is time for government to pay

Robin Garr (Reinvesting in America, 1995)

With increasing frequency, the public and private sectors are looking to the social sector as a source of ideas for
promoting citizen problem-solving. Government and business have launched new public-private partnerships to
enhance service and volunteerism in the social sector. Nationally, the initiatives of two successive presidents have
demonstrated bi-partisan support for service and volunteerism in the social sector. First, George Bush's Points of
Light Foundation and now Bill Clinton's AmeriCorps National Service program represent similarly conceived
public-private partnerships in support of social sector through service and volunteerism. States are also seeking,

7

�as Governor Engler wrote in the National Review, "public/private partnerships, such as Michigan's with the
Salvation Army, to confront the challenge of poverty. [States] will invite private charities to resume the
historically important role they have played in bettering the lives of the poor."

To fully assume the mantle of leadership and accept the challenge of the times; the social sector should concern
itself with the larger task of community building, not just providing support for the poor. However, in order for
this to occur, agencies of the social sector and funders from government, business, and philanthropic institutions
need to come together to improve the systems of soci3.1 service delivery. Public and private grant makers and
grant seekers can enhance their partnerships by seeking comprehensive and collaborative approaches to
community renewal. Grant makers and grant seekers need to develop non-threatening ways to challenge each
other to overcome the barriers to collaboration. All must recognize that they can no longer seek singularly
conceived solutions. Each should be open to doing business in different ways.

In order to discover new ways of doing business, public and private funders should collaboratively develop
consistent systems for effective communication about strategic funding decisions. Improved communication and
shared decision making among the sectors will improve the prospects of nonprofits sustaining their activities.
Working together, public and private grant makers can offer nonprofit agencies the flexibility to respond to
changing conditions in communities. Grant makers can provide the resources and rewards to create efficiencies in
senrice delivery. Collaboration is the key to efficient service delivery and funders must be willing to support more .
of it. Nonprofit agencies need steady incentives to collaborate, partner, and merge. Through consistent
collaboration among themselves, public, private, and philanthropic funders will more effectively support
collaboration and new partnerships among the programs they fund. Comprehensive solutions to deeply rooted
community problems will only come through the innovation found in new partnerships.

Volunteers in service to the community will become a nexus for new partnerships.
Community problem-solving activities build community.

A healthy community will provide ample

opportunities for individuals to participate in community efforts..... Perhaps the most important

8

�requirement for effective leadership is the continuous collaboration between... government and all the
segments of private sector leadership, profit and nonprofit.

John Gardner (Building Community , 1991 )

The singular goal of community problem-solving must become the galvanizing force that shapes the new
partnerships with the social sector. The degree to which community problems are solved should be the standard
measure of success for the agencies and associations of the social sector. The language of community problem-.
solving should become the unifying language of the three sectors. The promotion of community service and the
involvement of volunteers should become the shared practice of the three sectors. Citizen volunteers are £!le fu el
that drives community problem-solving. Volunteers serve as a conduit of communication and a source of ·
understanding among agencies. The sectors need new ways to coordinate their volunteer activities in order to
maximize the impact of their service.

There is no better investment than an investment in voluntary service.
Volunteer programs are not costless, and they are not self-managing.

Despite the popular belief to th e

contrary, these programs necessitate expenditures .... and supervision by agency staff. Jeffery Brudney (Fostering
Volunteer Programs in the Public Sector, 1990)

Without volunteers community problems will never be solved, but volunteers do not come free. They require an
investment. Volunteers must be recruited, trained, transported, and in some cases fed. Their times of service
must be coordinated, their activities supervised, and in some cases, when they commit their full time to serve, they
must be reimbursed for that commitment in order to live. Like all things of value, volunteerism does not come

•

without a commitment of .effort and resources .. If a community of volunteers makes for a healthy community, then
it is a worthy public investment. The overwhelming majority of citizens who volunteer in their retirement report
that they have done so because of a volunteer experience in their youth. Yet the majority of youth say that if they
do not volunteer it is because they are not asked. If we do not invest in efforts to support and promote service and
volunteerism now, we will not be able to count on these same individuals to volunteer later in life when they have
more disposable time to do so.

The only way we will solve our country s social problems is through citizen action, by people helping

people, by community helping community.

George Romney

9

�Change has presented Michigan with a unique opportunity to renew and create the means by which government,
business, and the nonprofit sector can work together to address our communities ' social problems. This is an
opportunity for the sectors to come together to tap the energy of collaboration and empower communities with the
fuel of citizen-driven solutions. Few American leaders remain as steadfastly convinced of the positive power of
citizen action as George Romney did throughout his life. His boundless devotion to volunteerism and his
energetic determination to see it rooted in every aspect of America's communities are the inspiration for this paper.
We would do well to seek the idealism of his faith by making this a time for new partnerships .

•

10

�A Framework for New Partnerships
Beyond consideration of the ideas contained in the New Partnerships paper, there
are a number of near-term steps that may move the social sector forward in
Michigan. The items listed below are only intended to serve as starting points for
discussion. There are certainly other steps that may be taken. Some of the points
may already be underway in some form. If so, use this as an opportunity to
increase broader awareness, participation, and endorsement of such activities.
Refine, revise, and alter these points as needed, but keep in mind that everyone at
the table will be involved in some endeavor in which others may benefit from
participating.
1.

Establish a statewide public/social sector infrastructure that ensures that every community
has a functioning voluntary action center. (Publicly endorse this as a principal goal of this
the new partnerships initiatives.)

2.

Designate an agency to establish a forum for regular communication and discussion among
the three sectors. (The Michigan Community Service Commission would enhance it' s
current role as a facilitator of communication among the sectors.)

3.

Support a funders' forum that brings together public, private, and philanthropic gnint
makers to explore opportunities for improved collaboration. (Recommend that the Council
of Michigan Foundations regularly convene a meeting of public, private, and philanthropic
funders in order to facilitate communication and coordinated collaborative strategic
planning.)

4.

Establish an annual statewide collaborative social sector conference involving key networks
and organizations. (State networks of social and public sector programs and agencies
would be invited to collaborate in the planning and implementation of the superconference.
The super-conference would draw practitioners and policy makers to promote
communication and collaboration.)

5.

Launch and sustain a campaign to promote volunteer community problem-solving.
(Encourage the media to support the effort in collaboration with the state and regional
public and volunteer social sector agencies. The campaign should emphasize serious
problem solving by volunteers.)

6.

Designate and support a single agency to coordinate volunteer and service activities among
state agencies. (The Michigan Community Service Commission would be designated to
facilitate communication and coordination among state agencies and among state agencies
and nonprofit volunteer organizations.)

7.

Designate a state nonprofit entity to promote and coordinate corporate volunteer goals.
(Recognize and support the work of the Michigan Nonprofit Forum and the Volunteer
Centers of Michigan to promote corporate volunteerism. Encourage and promote corporate
volunteer programs as one indication of good corporate citizenship.)

8.

Change the judicial designation of court ordered "community service" to court ordered
"community restitution." (Develop consensus endorsement for the necessary legislative
and technical changes to accomplish this.)

9.

Promote the establishment of a pool of public, private, and philanthropic funds to provide
incentives for social sector agencies to initiate sustainable interagency partnerships that meet
community determined needs. (Encourage the coordination of the grant makers
communication forum and the state's human service Systems Reform for Children and
Their Families initiative, particularly its collaborative governance effort.)

•

�10.

Develop a common statewide database on service and volunteerism that is shared by public,
private, and social sector agencies. (Support the development of an inter-networking
system that links multi-agency public and private volunteer agencies.)

11.

Support efforts by schools and youth agencies to involve young people in volunteer
community service. (Endorse a public/private outreach campaign to encourage youth
service and communities of the value of youth as volunteer resources.)
Support stipended and non-stipended service and volunteer programs. Their test should
not be oxymoronic, but rather how effectively they meet community needs. (Develop a
consensus position that supports the role of socio-economically diverse stipended
volunteers as multipliers of non-stipended volunteers.)

12.

•

13.

End the programmatic segregation of youth and senior volunteer programs. (Promote and
support in.tergenerational service and volunteer programs-- emphasizing that youth and
seniors should serve their communit~es together and not simply serve each other.

14.

Coordinate state-wide service and volunteer recognition activities. (Conduct the
Governor's Community Service Awards program and dinner in conjunction with the
Council of Michigan Foundations' and the Michigan Nonprofit Forum' s Grant
Maker/Grant Seeker Conference.)

15.

Involve state agencies in state-wide volunteer promotion activities such as "Make a
Difference Day" and "National Volunteer Week". (Endorse the Michigan Community
Service Commission, the Volunteer Centers of Michigan, and United Way Community
Services of Southeast Michigan as the principal facilitators for annual statewide volunteer
special events.)

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                    <text>STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Capitol Ave .
Bldg ., 4th Floor
Michig an 48913
(5 17) 335-4295
(517) 373-4977

MEMORANDUM
TO:

Michigan Community Service Commission

FROM: Frank Dirks, Executive Director
Michigan Community Service Commis
RE:

Commission meetings

DATE:

February 13, 1996

The February 23, 1996 meeting has been canceled and rescheduled for March 15,
1996. The meeting will be from 10:00 a.m. to 1:00 p.m . and will be held in the
Michigan Room, Olds Plaza Building, 111 S. Capitol Avenue, Lansing.
Also attached is a copy of the meeting dates for the Commission in 1996. I will be
sending meeting materials at a later date. Should you have any questions, please call
me or Mary Estrada at (517)335-4295.

A Division of the Michigan Jobs Commission

.....,

v'

�MICHIGAN COMMUNITY SERVICE
COMMISSION
MEETING DATES FOR 1996
10:00 A.M. - 1:00 P.M.
Friday, February 23, 1996
10:00 a.m. - 1:00 p.m
Host: Michigan Community Service Commission
Location: Lansing
Friday, March 15, 1996
10:00 a.m. - 1:00 p.m.
Host: Michigan Community Service Commission
Location: Lansing

FRIDAY, MAY 10, 1996
Host: Victor Begg
Location: ACCESS in Dearborn
FRIDAY, August 23, 1996
Host: Dr. Mary Ellen Brandell
Location: Central Michigan University in Mt. Pleasant
FRIDAY, DECEMBER 13, 1996
Host: Sister Mary Martinez
Location: Madonna University in Livonia

MCSC - Executive Committee Meetings
9:00 a.m. - Noon
Olds Plaza Building, 4th Floor
Lansing, Michigan
Friday, January 26, 1996
Friday, April26, 1996
Friday, July 9, 1996
Friday, November 15, 1996

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                    <text>STATE OF MICHIGAN

JOHN ENGLER , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
· Chairperson
Mic;helle Engler
Executive Director
Frank Dirks

MEMORANDUM

TO:

Michigan Community Service Commission

FROM:

Frank Dirks, Executive Director
Michigan Community Service C~~

RE:

Executive Director's Report

DATE:

March 8, 1996

111
Olds Plaza
Lans ing .
Te lephone
FAX

S. Cap1tol Ave .
Bldg. , 4th Floor
Michigan 48913
(517) 335-4295
(517 ) _373-4977.

7

~-~~
--?)-:l~­

In my last report to you I outlined the following three priorities for our strategic development.
1)

Seek an increase of state appropriations for Michigan Community Service Commission
(MCSC) to support administration and operation. MCSC has currently requested an FY97
appropriation of $350,00, which is double our current appropriation.

2)

Provide support to efforts to reauthorize National Community Service Trust Act (NCSTA).

3)

Initiate efforts to secure a visible, sustainable, and funded role for MCSC beyond the
current administration.

These are the steps we have taken since our last meeting to achieve these objectives.
1)

Joel Orosz, Mike Tate, Terry Pruitt, and Michelle Engler have formed a Commission
committee to coordinate in-state legislative outreach. The committee has outlined a plan for
outreach and information to the legislature. We have developed a contact list for
Commissioners as well as contact sheets and talking points for coordinating information.
We will distribute these for your review at the Commission Meeting.
The committee has also developed a proposal for MCSC to organize a Legislature
Community Service A wards program. The program would enable each state representative
and Senator to nominate a constituent who has modelled outstanding community service.
The legislators and nominees would be honored at an awards breakfast in the fall. A
nonpartisan selection committee would select a single awardee for the highest honor. Joel
has indicated that the Kellogg Foundation is willing to receive a proposal to support the
first year breakfast and awards . We will need Commission approval before we go
forward.

A Divisi on of the Michi gan Jobs Comm ission

0'
~

�Michigan Community Service Commission
March 8, 1996
Page Two
2)

In early February, Ms. Engler met with Senator Nancy Kassebaum, Chair of the U.S.
Senate Labor and Human Resources Committee, which will oversee reauthorization of the
NCST A. Ms. Engler expressed her support for national service and offered to help in the
reauthorization effort in any way the Chair thought best. The Chair indicated that she
hoped to hold hearings in late April, but also expressed concern over a very tight legislative
calendar in a presidential election year.
At the National Governors' Association Winter meeting, Ms. Engler led a group of
governors' spouses to an AmeriCorps site in Washington. Ms. Engler followed up the
meeting by sending a copy of the MCSC Annual Report to all of the governors' spouses.
Since joining the Points of Light Foundation Board, Ms. Engler has also spoken out on
behalf of service and volunteerism.
Since December, I have served on a Corporation for National Service (CNS) work group
composed of state commission executive directors and CNS state office directors to attempt
to hammer out reauthorization proposals for alternative administrative structures. I have
also worked with my commission director colleagues to develop a viable association of
state commission directors to advocate from the state perspective. We submitted comments
for reauthorization in January and held our first independent meeting earlier this week. We
are working to achieve greater state flexibility in the administration of national service
funds while reaffirming state support for the field.

3)

In February, the Governor and First Lady convened a meeting for New Partnerships in
Michigan. Co-sponsored by MCSC, Michigan Nonprofit Association (MNA), and
Council of Michigan Foundation (CMF) the meeting was intended to initiate a state-wide
dialogue on the roles that government, business, and nonprofits can play collaboratively in
meeting social needs and building stronger communities. Leaders from across the sectors
attended the meeting. Their response was very positive. (The white paper, draft
recommendations, an agenda, and participant list is enclosed.) We will hold a follow-up
meeting at the Grantmakers/Grantseekers conference in May.
Also, at the Grantmakers/Grantseekers conference, we will hold the Third Annual
Governor's Community Service Awards. Placement at this event will further elevate its
visibility and increase broader public interest in the awards. These two efforts will help to
strategically place MCSC in the role of a visible and important institution alongside its
partners CMF and MNA.

Since last year Julie Cummings has been energetically working to develop an MCSC outreach and
communications plan that will increase our visibility and public recognition. She has brought in a
former Little Caesar' s executive as a consultant. She has also worked with a Detroit
Communications firm. She has dedicated not only her time and resources, but her staff's as well.
I have had a chance to review an early draft of her proposal and it shows great promise. I hope
that those of you whom have expressed interest in assisting in MCSC communication and outreach
will be able to join her for a committee meeting immediately prior to the Commission meeting. She
has identified a number of important opportunities before us, and your help will assure that we will
achieve them.

�Michigan Community Service Commission
March 8, 1996
Page Three
In an effort to develop operational connections to the Department of Social Services (DSS) county
volunteer coordinators, MCSC worked with Barbara Bradford of DSS to develop an AmeriCorps
proposal under the CNS Governors' Innovative Program grants. CNS notified us in January that
the Michigan proposal was approved and funded. We were told informally that it was one of the
strongest they received.
At the December Commission meeting we discussed MCSC' s fmancial situation in light of
uncertain Federal funding. Since the meeting, CNS has provided us with our FY96 funding levels
under the Continuing Resolution. Funding is capped at FY95 levels. Since we sought and
budgeted less that our total formula allotment, the reductions will have no effect on our operations.
Also at the meeting, Dottie Johnson expressed concern that Commissioners were not receiving
written financial reports. Enclosed in your packet is a Comparative Financial Statement (CFS) for
MCSC through 2/29/96. The CFS will be a regular part of all future Commission meeting reports.
As I reported at the last meeting, the W.K. Kellogg Foundation awarded MCSC a Phase II grant
for Michigan CARES. Since then we have received evaluator reports for Phase I. I have included
them in your packet for review. Overall, they confmn the wisdom Kellogg's decision to fund
Phase II. Further evidence can be found in the Kellogg Youth Initiate Program (KYIP) of Calhoun
County. The KYIP director has set aside $100,000 to enable Calhoun County to become a part of
the CARES project. We can thank our program officer, Chris Kwak, for her advocacy efforts on
our behalf.
In early February we began discussion with the leadership of MDE regarding the possible transfer
of Learn and Serve school-base program administrative responsibility from MDE to MCSC. This
was sparked by MDE's internal reassessment of its priorities and focus. Should the transfer occur,
we will know in February. The details still need to be negotiated, but we would receive a level of
·administrative support to supplement our current staff. The program currently has an $812,000
. budget. .Transferring it to MCSC will secure it and enable MCSC to improve coordinations of state
and local Learn and Serve activities.

UPDATES
AmeriCor:ps
In the last quarter that programs reported, Michigan's AmeriCorps involved 1,315 nonstipended
volunteers who provided in service hours nearly three years of full time service to their
communities. The 247 active members gave 76,398 hours of service in the last quarter. In
December, members volunteered to help out at Saint Vincent De Paul after their terrible fire. In the
last month and a half we conducted intensive site visits to the programs. We have also brought in
specialized technical assistance providers for specific program needs. Overall, our programs are
performing as intended. We will summarize site visit findings at the meeting.
Our renewal application is due to CNS May 1. The timeline is short and we will put forth no new
programs. Accordingly, I am requesting that the executive committee be empowered to approve
our package rather than reschedule the full Commission meeting.

�Michigan Community Service Commission
March 8, 1996
Page Four
Michigan CARES
We will be holding a state-wide CARES meeting in Lansing in late March. The purpose of the
meeting is to refine community plans and promote cross-community collaboration. We expect _
roughly 50-60 people to attend the two-day meeting.
TAP-Youth Service
Also in March we will hold a two-day state-wide training conference as part of the TAP-YS
program. At the meeting we will highlight the work done in Detroit and make available the TAPYS resource guide. The conference is offered to low income community-based organizations.
There is no registration fee. More than 150 people have already registered. (See enclosed
brochure.)
Investments in Volunteerism
The result of the CMF/WKK hosted meeting in February of 1995 is finally at hand. This guide
(enclosed) will be distributed to our network, CMF' s network, and libraries across the state.

PROGRESS REPORT ON SECOND YEAR OBJECTIVES
In the three-year State Plan that we submitted to CNS in 1994 we enumerated our annual
objectives. This summary Year Two objectives reflects our year-to-date accomplishments.
In partnership with the Staff Advisory Committee and drawing ·on the results of the Year One
inventory, identify, evaluate, and document model Kindergarten-Retiree service and volunteer
programs and practitioners.

The collaboration resource guide is still in development. We have scheduled a retreat for the
advisory council in April. We intend for the retreat to identify and clarify roles for the council so
that it may serve as both a resource for MCSC and the organizations involved.
Among the recommendations discussed at the New Partnerships Meeting in February was the
formal endorsement of the council as a regular collaboration and networking meeting for state and
nonprofit agencies.
The recently published "Investments in Volunteerism" identifies a number of service and volunteer
programs that were deemed models by their funders.
In cooperation with MYPAC and the Michigan Nonprofit Association, develop a state recruitment
campaign for AmeriCorps and youth service volunteers.

In cooperation with the Volunteer Centers of Michigan and the Points of Light Foundation, MCSC
registered more than 80 Make a Difference Day projects that involved more than 12,000
volunteers. An information booklet is enclosed.

�Michigan Community Service Commission
March 8, 1996
Page Five
MCSC mailed 2,000 post cards to individuals interested in becoming involved in AmeriCorps.
Respondents will be sent an application, which, when returned, will forwarded to Michigan ' s
AmeriCorps programs.
MCSC is working in cooperation with the Volunteer Centers of Michigan and the Council of
Michigan Foundations' Youth in Philanthropy Project to promote and coordinate April' s National
·
Youth Service Day activities in Michigan.
Facilitate the development of at least two quality AmeriCorps proposals from neighborhood and
community-based organizations.

Through TAP-Youth Service, MCSC's partner, the Catholic Youth Organization (CYO) of
Metropolitan Detroit is providing intensive technical assistance and training workshops to
neighborhood and community-based nonprofits in topics necessary for any successful ArneriCorps
applicant.
The Continuing Resolution that has funded the Corporation for National Service is based on an
agreement between the White House and the Congressional Leadership that reduces overall
funding levels by 25%. CNS has administered these reductions in a way that maintains state
formula funding and competitive program funding at FY95 levels. This means that MCSC will not
be able to issue a new ArneriCorps program application process.
Develop, with private sector support, an MCSC state service newsletter.

MCSC has already published four newsletters with support from its CNS administrative grant.
MCSC will begin a plan to develop private sector support this fiscal year. MCSC will disseminate
a reader survey to the 3,334 mailing list recipients in order to assess marketability .
. Establish a Task Force on intergenerational service program development.

MCSC will hold its first meeting of the Senior Advisory Council in April. Members of the Council
will also serve as reviewers for the Intergenerational poster contest that we launched in December.
The winning poster will be printed and distributed across that state like Youth Volunteer Poster.
Establish a Task Force on developing model national and community service programs that link
Community Action Programs, Area Agencies on Aging, Headstart, school-readiness, and schoolto-work transition.

Since January, MCSC has conducted a series of trainings that have drawn 250 people from
ArneriCorps, Learn and Serve, VISTA, RSVP, Foster Grandparents, and traditional volunteer
organizations. MCSC offered the trainings free of charge. Topics were Fundraising, presented by
the Indiana University School of Philanthropy; ArneriCorps Program Leaders Training, presented
by a former City Year founding staffer; Youth Development, presented by Detroit's CYO; and
Service Learning, presented by a Coalition for Essential Schools. The Fundraising and Leaders
trainings were held in Lansing. The Youth Development and Service Learning were held in
Traverse City, Kalamazoo, Flint, and Detroit. Overall, the participant evaluations rated the
trainings as useful and efficacious.

�Michigan Community Service Commission
March 8, 1996
Page Six
Based on the participant evaluations, MCSC will modify the regional trainings and conduct at
least tWo more this year. The objectives of the trainings are to provide valuable information,
develop important skills, and facilitate cross-program communications and collaboration.
· Produce and disseminate, with private sector support, MCSC posters for recruiting school-age
youth to participate in service and volunteer activities.
MCSC disseminated the posters to all of Michigan's public schools and volunteer centers in
September as part of the Make a Difference Day outreach effort.
Double the number of citizen respondents to the Community Service Awards Program and create a
category for model community service partnerships.
Despite an improved data base, and a distribution of 4,000 award applications, MCSC fell well short
of its goal to double the number of applications received. MCSC got only 220 applications. MCSC
will assess its outreach strategy as well as the structure and presentation of the application over the
summer.
Identify the five strongest Michigan CARES communities to be Lab Communities for promoting
continued community generated private sector support.
MCSC has anchored its regional collaboration meetings in CARES communities. With the Kellogg
Foundation's funding for CARES Phase IT, MCSC will have three years to strengthen collaboration
in these communities.
Based on practitioner critique, revise the state AmeriCorps training and technical assistance.
MCSC has already revised the framework for AmeriCorps training. In August, MCSC brought new
and renewal program staff together for a two-day training led by a founding member of the City
Year program·staff. In November, MCSC revised its AmeriCorps contractor's notebook and
renamed it the Michigan's AmeriCorps Policy and Procedures Guide. MCSC will do the same for
the Learn and Serve Michigan program materials.
In January, MCSC conducted a statewide AmeriCorps Leaders training. In late March, MCSC will
conduct a state-wide training of all Michigan AmeriCorps members and staff in Flint.
Integrate state peer technical assistance consultants into AmeriCorps training and program
development.
MCSC has identified leaders among first year programs to serve as peer technical assistance
providers. MCSC' s training plan calls for these peer T A providers to play a more central role in the
second year. Michigan's AmeriCorps sites have already begun to host monthly program directors
meetings. The Leaders and All Program Trainings are intended to develop stronger peer support
· relationships.

�Michigan Community Service Commission
March 8, 1996
Page Seven
In partnership with MDE leverage at least one school/community partnership by targeting School
and Community-Based Learn and Service grants.

MCSC' s Quest International and its summer phase Learn and Serve grants have been based on the
goal of forging school-community partnerships. MCSC has built into its year two Learn and Serve
Michigan funding renewal package a strong emphasis on school/community partnerships.
MCSC has recently engaged in discussions with the MDE leadership over the possible transfer of
administrative responsibility for K-12 school-based Learn and Serve programs from MDE to
MCSC. The current budget for these programs is $812,000.
Integrate AmeriCorps peer technical assistance consultants into Michigan Service-Learning
Leadership Council and revise common training elements as needed.

MCSC and the Council have established a common definition for service-learning. AmeriCorps
program staff are currently members of the Council. MCSC printed a draft service learning
principles and practices guide in time for the Quest conference. MCSC began dissemination of the
Michigan Service Learning Principles and Practices Guide in January. The guide will also be
distributed at the National Service Learning Conference in Detroit in April.
Develop partnerships among community service youth action councils and local government youth
councils in select communities.

The printing of the results from the Youth Action Forums has been delayed until May.
Initiate efforts to establish MCSC as an endowed public/private authority.

Long range planning continues. MCSC must set final action plans by the first of the year. The New
Partnerships meeting in February served as an important step in the strategic positioning of MCSC.
· MCSC will initiate state legislative outreach in March. TheW. K. Kellogg Foundation has
expressed an interest in supporting a legislative community service awards breakfast in the early fall.
The service awards would be offered to a constituent per district nominated by every legislator. The
awards recognize an outstanding commitment to service. A nonpartisan review panel will select a
single awardee from all the nominees.

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                    <text>STATE OF MICHIGAN

JOHN ENGLER , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Michelle Engler

111
Olds Plaza
Lansing ,
Telephone
FAX

Executive Director
Frank Dirks

S. Cap itol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MEMORANDUM

a

TO:

Frank Dirks, Executive Director

FROM:

Garry Gross, Director of Administration @~

RE:

Financial Statement

DATE:

March 8, 1996

Enclosed is a copy of the comparative financial statement for the Michigan Community Service
Commission as of February 29, 1996. After review of the YTD actual spending, I see no areas of
concern. One area that we can look at adjusting is the salaries and benefits under Federal Funds,
Operational. This amount was based on two limited term positions being funded for the fiscal
year. As of this date, both these positions remain unfilled. Therefore, this amount can be
reviewed and excess funds should be transferred into other line items.
With over 40% of the current fiscal year complete, we have expended roughly 21% of the
budgeted funds for administrative and program training. This gap between budgeted and actual
expenditure will close considerably as this month will have our two major training/conferences; the
CARES!fAP-Youth Service conference, and the Michigan's AmeriCorps Retreat.
We look like we will have excess funds left in many of the line items to be carried into the next
fiscal year to help soften the loss if the Federal Government does cut National Service. We will be
able to get a better picture of forecasted unspent funds around the end of the third quarter, June
30, 1996.
.

A Division of the Michigan Jobs Comm ission
~,

Q

-~

...

MC'I'Cli'DIAI'tll

�MCSC
Michigan Community Selrvice Commission
Comparative Financial Statement
As of February 29, 19B6
STATE FUNDS
GF/GP
Budget
YTD Actual

Operational
Budget
YTD Actual

FEDERAL FUNDS
P·DAT
AmeriCorps
Budget
YTD Actual
Budget
YTD Actual

Current Year Income
Prior Year Carryover

175,000
0

175 ,000
0

350 ,000
100,000

350 ,000
100,000

80 ,000
55,000

80 ,000
55 ,000

3 ,050,087 3 ,050 ,087

Total Revenues

175 ,000

175,000

450 ,000

450,000

135,000

Program Sub-Grants
Operations Sub-Grants

0
0

0
0

0
0

0
0

Total Sub-Grants

0

0

0

Salaries &amp; Benefits
Admin
Consultants
Evaluation
Training
Travel
Computer/Off Equip.
Meetings
Wkshps/Conferences
Materials/Guides
Printing/Mailing

144 ,550
0
0
0
0
8,000
22,450
0
0
0
0

49 ,2 10
0
0
0
0
1,049
17,013
0
0
0
0

Total Admin Expenses

175 ,000

TOTAL EXPENDITURES

175,000

TOTALS

Learn &amp; Serve
Budget
YTD Actual

PRIVATE &amp; FOUNDATION FUNDS
Michigan CARES
TAP-Youth Service
Budget
YTD Actual
Budget
YTD Actual

0

163,000
12,000

163 ,000
12,000

325 ,000
103,011

325,000
103,011

0
34 ,000

0
34,000

4 ,143,087
304 ,011

4,143 ,087
304 ,011

135,000

3 ,050 ,087 3,050,087

175 ,000

175,000

428,011

428,011

34,000

34 ,000

4,447 ,098

4,447 ,098

0

0

0

0

3 ,050,087 3,050 ,087
0
10

121 ,890
0

121,890
0

0
245 ,000

0
245,000

0
0

0
0

3 , 171 ,977
245,000

3, 171,977
245,000

0

0

0

3 ,050 ,087 3,050 ,087

121 ,890

121,890

245 ,000

245,000

0

0

3,416 ,977

3,416 ,977

92,435
10,000
168,600
30,000
8,000
20,000
0
10 ,000
35,000
20,000
55,965

0
5,477
64 ,790
30,000
474
1,217
0
0
1,008
126
12,589

0
0
49,300
0
24 ,482
7,904
2 ,000
11 ,282
30 , 938
9,094
0

0
0
1,610
0
1,347
3,955
2,000
81
9,533
1,691
0

------~0________10

0
0
0
0
20,000
0
0
12 ,500
20 ,000
0
0

0
0
0
0
0
0
0
0
0
0
0

0
10 ,094
37,000
0
21 ,375
32 ,784
0
4 ,008
50 ,000
27 ,750
0

0
2,9 58
0
0
114
2,532
0
0
0
0
0

0
4 ,000
4 ,000
0
0
6,000
0
0
12 ,000
8 ,000
0

0
340
0
0
0
720
0
0
0
6 ,977
0

236,985
24,094
258,900
30,000
73,857
74 ,688
24 ,450
37,790
147 ,938
64,844
55 ,965

49,210
8 ,775
66,400
30 ,000
1,935
9,473
19 ,013
81
10 ,541
8 ,794
12 ,589

67 ,272

450 ,000

115,681

135 ,000

20 ,217

________::.0_______;10

52 ,500

0

183 ,011

5,604

34,000

8 ,037

1,029,511

216,811

67 ,272

450,000

115 ,681

135,000

20 ,217

3 ,050,087 3 ,050,087

174 ,390

121 ,890

428,011

250,60 4

34,000

8,037

4,446 ,488

3,633 ,788

0

Budget

YTD Actuals

SUB-BRANTS

ADMIN. EXPENSES

REMAINING FUNDS

107,728

334 ,319

0
0
0
0
0
0
0

10
10
10
10
10
10
10

0
0
0

10
10

10

114,783

53,110

177,407

25,963

Federal Operations and P·DAT funds are estimates, final amounts are contingent upon the final federal budget.
M.C.S.C., in cooperation with the Capital Area Community Foundation, also receives additional support from private sources to help offset the cost of the Governor's Community Service Awards Program and the AmeriCorps Signature Service Project.

Page 1

813 ,310

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Office of The First Lady
Event Information Form
Please complete the following information regarding your event and return this
form, along with a complete agenda and additional information for the event to:
Michelle Engler
2520 Oxford
Lansing, Michigan 48911
Attn: Allyson Tighe
or FAX to (517) 335-1999

Hry . 1- Lu.w;A at f/pde!lCe-

Name of Event:
Event Sponsor:
Date:

\S~

Starting time:

Ending time:

-H ·

Event Location:

Phone at event:
Directions:

:535-l/-29!}
O{ds

Fax at event:

Pta-xi

373-'-/977

dtJ~

(attach map if av ailable)

Contact Person:

Ma!!J ~cia._

Phone:

Location where contact will meet the First Lady:

~~~~==~~~~~-----

PROGRAM INFORMATION:
Number of people attending:

Proper attire:

Preferred topic of the First Lady's speech (if applicable): ------------------

Length of First Lady's speech:

Podium/Microphone available:

Yes I No

�.

~

-

4avch 15
(2)

The First Lady's Introduction will be made by:
Time that the First Lady is expected to participate: _ _____;3=-h__..Y.....;;;.._•
S _ _ _ _ __
Special presentations that will be made during the event, either to the First Lady, or
others present (if applicable):

Seating arrangements for the First Lady:
(head table, etc.)

The First Lady will be seated with (please include names and titles): - - - - -

Please list any media that will be present: - - - - - - - - - - - - - - - -

!his ;S' a rescheM iecL comm/&amp;1 ~
p.u fYl£ a¥Jd r. birk-£.

Additional comments:

mfJ

For your information, the First Lady is accompanied to events by one security
person and one staff person. We will be in contact with you the week of the event
to finalize details. Please feel free to contact Allyson Tighe at (517) 335-4049, should
you have any questions or concerns.

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Please complete this form after you have spoken with a legislator and return the
completed form to the Michigan Community Service Commission.
1.

Legislator
(first name)

(last name)

0 U.S. Senator
0 U.S. Representative

2.

0 Michigan Senator
0 Michigan Representative

3.

Type of contact:

4.

Date that contact took place:

5•

Content of the contact:

6•

Follow-up needed by MCSC Staff:

7.

Commissioner's name:

8.

Phone number:

0 in person
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0 phone call

Fax number:

DATE:

RECEIVED BY:
(to be fill~d out b MCSC staff member)

�</text>
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                    <text>A.Rm

communications

MCSC Proposed 1-3 Year Marketing Action Plan
In order to begin promoting the MCSC - it is critical to identify its
mission; determine exactly what niche MCSC is intending to fill
(positioning); and who the MCSC will be targeting.

MCSC goals:
•Create and develop an image and identity that is familiar and known by
target audience. recommend: review logo and slogan
•Promote concept of service and volunteerism in Michigan
•Support state-wide and local agencies that offer community service and
volunteer opportunities (creating a partnership)
•Create a 1-800 (888) number which promotes volunteerism and offers a
link to local community agencies/organizations
•The MCSC should be positioned as the state-wide coordinator of the
community service/volunteerism.
Desired outcome: Target audience develops recognition with MCSC and
its message - to promote public service/volunteerism; provide access to
state-wide and local agencies; and move your public/target audience to
action.
Target audience: general public (demographics 16 yrs. and up)
This in itself is a huge segment; therefore, it is important to stay focused
as not to create mixed messages to several audiences.
("If you chase more than one rabbit at a time, you catch none." Bovee/Arens .contemporary Advertising)
Media Campaign: (Cause-related)
•Create a persuasive campaign that is appealing. recommend:
(Michelle Engler and the triplets or other Michigan related celebrities ,
such as Grant Hill, Robin Williams, Anita Baker, Magic Johnson, etc.)
•Create a logo that provides quick recognition . recommend:
(Michigan/hand logo)

�MCSC Proposed 1-3 Year Marketing Action Plan
pg. 2

•Use a slogan that provides continuity for the campaign. recommend:
(Give Michigan A Hand)
•Create a resource that is accessible to the public, i.e. where to find local
volunteer agency, find out about local and state-wide awards . recommend:
phone number 1-888-MICHand

Vehicles to promote, advertise and communicate MCSC's
message.
MCSC should create strategic alliances with
corporat_ions and other agencies to support the following:
•Psa's
•Bus signs
•Brach u res
• Television, radio, print - advertising
•Billboards
•Local govt. agencies
•Community resource guides
·State-Wide conferences
•Check "flaps"
•Tray liners
•Pizza boxes
•Real estate packages, etc.

Events Marketing:
·Create annual state-wide awards/ceremony to recognize and promote
outstanding volunteers, organizations, businesses, etc.
suggestion: ("Give Michigan Volunteers A Hand Award")
•Utilize 1-800 (888) number to further promote MCSC's awards and other
local volunteer and service awards (Clearing House for awards)
•Develop and present a state-wide conference, with other agencies, local
organizations and businesses, advocating community service and
volunteerism

�MCSC Proposed 1-3 Year Marketing Action Plan
Pg. 3

Public Relations:
•Implement a public relations strategy to support the marketing
initiative through media relations, press conference, and press releases to
publicize the MCSC.

Other suggestions .....
Merchandising/
•Develop. · ~o-op opportunities with local agencies, i.e. mugs, shirts, etc.
(MCSC could solicit corporations, businesses, and non-profits to sponsor
the merchandise along with the MCSC.)
Focus Group/
•It may be necessary to study people's opinions about volunteering;
therefore, you may find it useful to conduct group sessions to discuss your
publics/target audience attitudes and beliefs regarding community
service.

�.

.

A.Rill

communications

ACTION PLAN

1.

Adopt Campaign Slogan

2.

Ado_pt Logo

3.

Upgrade
a.
b.
c.
d.
e.

4.

Form partnerships/alliances with other agencies and corporations

5.

Institute 1-800 (888) phone number

6.

Develop brochure with new slogan and logo and then thoroughly
disseminate

7.

Develop merchandising campaign/ catalog

8.

Develop and implement PR campaign

9.

Create PSA's and other promotional vehicles (billboards , tray liners,
etc.) from marketing plan

Awards Ceremony
make it more prestigious
make it more of an "event"
bring in entertainment and/or emcee
change , possibly, to a program/presentation format
get corporate sponsors/underwriters
1. for event
2. for each award
f. create identity for event
g. get media sponsor
h. create a video presentation
i. get a notable emcee

�</text>
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                    <text>MICHIGAN COMMUNITY SERVICE
COMMISSION
MEETING DATES FOR 1996
10:00 A.M.- 1:00 P.M.
Friday, February 23, 1996
10:00 a.m.- 1:00 p.m
Host: Michigan Community Service Commission
Location: Lansing
Friday, March 15, 1996
10:00 a.m. - 1:00 p.m.
Host: Michigan Community Service Commission
Location: Lansing

FRIDAY, MAY 10, 1996
Host: Victor Begg
Location: ACCESS in Dearborn
FRIDAY, August 23, 1996
Host: Dr. Mary Ellen Brandell
Location: Central Michigan University in Mt. Pleasant
FRIDAY, DECEMBER 13, 1996
Host: Sister Mary Martinez
Location: Madonna University in Livonia

MCSC - Executive Committee Meetings
9:00 a.m. - Noon
Olds Plaza Building, 4th Floor
Lansing, Michigan
Friday, January 26, 1996
Friday, April26, 1996
Tuesday, July 9, 1996
Friday, November 15, 1996

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                    <text>MICHIGAN CARES
A FINAL EVALUATION REPORT
November 1994 to December 1995

•

Submitted by:
Karin E . Tice, Ph.D.
Senior Associate

FERA

Formative Evaluation Research Associates
6111 Jackson Road, Suite 124-5
Ann Arbor, Ml 48103
31 3/994-9060
FAX: 313/994-9088

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TABLE OF CONTENTS
PAGE
INTRODUCTION .... .... ... ... .... .. ........ ... .................... ..... .. ....... .... .............. .. .. .. ... ..... ....... .. 1
PROJECT BACKGROUND ..... .. .... ........... .. .............. .. ......... .·.. .... ... ...... .......... ....... ...... ... . 2
EVALUATION PURPOSES, QUESTIONS AND ACTIVITIES .... .. ..... .. ........ ... ..... _....... 3
Purposes .. .... .... ..... ... ... ... ... ... ....... .... .... ........ .. ... ... .. .. .. ..... .. ... ..:... ... ..... ...... ,.... ....... ... .. ... . 3
Questions .. .... ..... .. ... ... .. .. .... .. ... ..... .. .. .. .. ..... ... ... ..... .. .. ... ........................ ....... ... .... ..... ... .. 4
Activities ... ... .. ....... .. .. ...... ..... .......... .... ..... ... ."... ... .... .... ..... .. .. ... .... ...... ............. ... ... ... .. .... 4
PROJECT STRENGTHS .. .... .. ... ... .. ........... .. .. ... ..... .. ..... ... .. ..... ... .. ...... ... .... ............ .... ..... . 5
PROJECT DIFFICULTIES AND CHALLENGES .. ... ... .... .... ........ ... ......... .... .... ........ .... .. 6
IMP ACTS ON COMMUNITY FOUNDATIONS .... ....... .. ............... ... ... .... ..... .. ..... .... ..... 7
COMMUNITY FOUNDATIONS AS FACILITATORS AND CONVENORS .... ........ ... 8
Implementing CARES ... ... .... .. ............ ........... ... ... ...... .... ... ..... ... ... .... ....... ... ... ..... ... .... ... 8
Facilitator/Convenor Role ... ...... .. .......... ...... .... ... .. .. .... ... .............. ..... .... .......... ...... .. .... .. 9
Lessons Learned ....... ........ .. ................ ... .... ........... .. ............... ... .. ... .. .. ....... ..... ............ 10
Technical Assistance Needs .. .. ........ .... .. .. ... ..... ... .... .. ... .... .. ............... .. ...... ... .... .... ... .... 11
ISSUES ....... .... :... ... ... ..... ... ...... ... ..... ........ .... ... ..... .......... ... .... .. ... ..... ...... .. ..... ....... .... .... ... 13
REC01\1MENDATIONS ... ..... ... .......... ...... ... ... ........ .. ... ....... ......... .... ... ..... .... ..... .. ..... .... 15
COLLABORATION BETWEEN MCSC AND CMF .... ... ..... ...... ...... .... ...... ...... ... ... .. .... 16

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SUMMAR¥ .... ......... ......... ... ........... ..... ... .. ... .. ..... ............. ... .. ....... ..... ... .. ... .. .. ... .. ... ........ 17

Project Strengths and Difficulties .. .... .... ....... ...... .. .... .. .. ... ... ..... .... .......... .... .... ..... ........ 17
Community Foundations as Facilitators and Convenors ........ ... ... ...... ............ ......... .... . 18
MCSC and CMF Collaborate .... ......... ........ .......... ... ........ .... ....... .................. .... .. ...... .. 20
Project Impacts ............. ...... ........... .. ..... .... ......... ...... ...... .... ... ..... ...... .... ... ... ... ...... ... ... . 20

APPENDIX A:

Program Strengths Difficulties and Challenges

APPENDIXB :

Issues Inventory

APPENDIXC:

Recommendations

�Fonnarive Evaluation Research Associates

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INTRODUCTION
Michigan CARES (Communities Accessing Resources to Engage in
Service) serves as a national demonstration project to test the effectiveness of a
collaborative, community-based planning process for national and community
service. The project is a partnership between the Michigan Community Service
Commission (MCSC) and the Council of Michigan Foundations (C:MF). Funded
by federal dollars secured through a National Demonstration grant awarded by the
Corporation for National and Community Service (CNCS) and a $495,000 grant
from the W.K. Kellogg Foundation this project is being implemented in six
Michigan communities (Alpena, Detroit, Flint, Grand Rapids, Marquette, and
Muskegon). The community foundation in each of these communities received
CARES monies and hired a community coordinator to work with them on this
project.

If successful, the project could serve as a model that could be replicated
around the state and throughout the nation. Two evaluation firms have been
contracted to provide evaluation services.

CMF contracted with FERA

(Formative Evaluation Research Associates) to evaluate the collaborative
relationship between CMF and MCSC and the effects of the project on
•

participating community foundations. MCSC contracted with SPEC Associates to
evaluate the community collaboration process.
This report first describes the Michigan CARES project and FERA's
evaluation purposes, questions and activities. Next, project strengths, obstacles
and issues are presented. Finally, recommendations for project improvement are
offered and the collaborative relationship between MCSC and CMF is reviewed.
This document combines evaluation information from an interim evaluation report,
providing formative feedback to the project, with findings related to the impact of
the project. Five sections were written mid-project and provided feedback to
project staff participants and funders when they were developing a proposal to

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�FEJtA Formative Evaluation Rtu110rch Associates
fund a second phase of the project. These sections are based on formative data
collection activities (see Activities in Evaluation Purposes, Questions and
Activities section).

They are:

Project Strengths, Project Difficulties and

Challenges, Issues, Recommendations and Collaboration between MCSC and
CMF.

The sections on Impacts on Community Foundations and Community

Foundations as Facilitators and Convenors are based on follow-up interviews.

PROJECT BACKGROUND
In 1988 and subsequently in 1991 the Council of Michigan Foundations
received two challenge grants ($2 million and $35 million respectively) from the
W.K. Kellogg Foundation to implement the Community Foundation Youth
Project.

The specific purposes of these challenge grants were to develop

community foundations and to promote the involvement of youth in philanthropy
and volunteerism. Part of the original vision for this project was to strengthen
community foundations to the point that they could serve as vehicles for convening
community leaders to address regional problems at the grassroots level. The hope
was that larger funders could collaborate with this strong network of community
foundations on a wide-range of issues. The Michigan CARES project has been the
first opportunity to implement such a collaboration. Indeed, the Michigan CARES
•

project is a "first" in a number of ways. It was the first time that:
1. An organization like the Council of Michigan Foundations (CMF) has

collaborated with governmental organizations, the Michigan
Community Service Commission (MCSC), the Corporation for
National and Community Service (CNCS), and a private foundation,
the W.K. Kellogg Foundation, to fund and implement a project;
2. MCSC has funded and implemented a primarily process-based as
opposed to a primarily outcomes-centered project. This has required
people at all levels of the project to make a paradigm shift;
3. A project has allowed participating communities to bring key players in
the service-learning field together to create an overall strategic plan for
institutionalizing service-learning in their communities.

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Michigan CARES is designed to:
1.

Spark the spread of innovative and self-sustaining programs;

2.

Build strong community partnerships to support proven programs;

3.

Foster the development of comprehensive community plans for service
and volunteerism that meet community needs; and

4.

Integrate the best practices of service and service learning into
community-based programs.

The CARES project had two-phases. In Phase I (November, 1994 to

December, 1994), community foundations hired a community coordinator. Key
players in each community were invited to the table. This phase was extended to
February, 1995.

Community needs related to service and volunteerism were

assessed. Then, collaborators developed: 1) a long-range plan for institutionalizing
service and volunteerism in their community and 2) a proposal for a specific shortterm project. Phase ll (March, 1995 to August, 1995) involves implementing
the short-term project. State-wide CARES meetings are being held throughout the
duration of the project. These meetings facilitate networking and problem solving
among the project facilitators in each of the six communities. Two state-wide
conferences were held (one in 1994, the other in the fall of 1995) where all
community collaborators as well as project staff are invited to attend. Community
•

Foundation staff, community coordinators, and key stakeholders who would be
part of the collaboration process were invited to ·attend the first conference.

EVALUATION PURPOSES, QUESTIONS AND ACTIVITIES
Purposes

The purposes of FERA's portion of the evaluation were to : 1) capture
lessons learned related to the process of collaboration; 2) .assess the impact of the
project on community foundations; 3)

understand how the involvement of

community foundations affected the project; and 4) provide feedback to CMF and
to MCSC for purposes of improving future collaborative programs.

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Questions
The questions to be answered by this evaluation were:
1. How did the Michigan CARES project affect the participating
community foundations?
2.

How did involving community foundations affect the Michigan
_CARES project?

3.

What have community foundations learned from the Michigan CARES .
project about being collaboration facilitators within their communities?

4.

Is acting as facilitator of a collaborative process in a community a
useful role for community foundations? Why or why not?

5.

If collaboration facilitator is a useful role for community foundations,
what types of support (e.g., technical assistance) do they need to
become increasingly effective in this role?

6.

How did the collaborative process between CMF and MCSC work and
how could this relationship be improved for future projects?

'

.

Activities
FERA's evaluation activities for the project included:

+ Collecting formative information about the CARES project This has
been done through in-person and telephone interviews in February and
March, 1995 with CARES and community foundation staff. Telephone
interviews were conducted with two community foundation Executive
Directors, five community foundation Program Officers, two CMF staff
members and three MCSC staff members. Information was also
collected at two of the Michigan CARES state-wide meetings (January
10 and 11 , 1995 and March 29, 1995). At the second meeting FERA
Project strengths,
conducted a data interpretation workshop.
weaknesses, issues and recommendations were identified prior to the
workshop (see Appendices A, Band C). Workshop attendees (CARES
staff, community foundation representatives, CARES community
coordinators, and a representative from the W.K. Kellogg Foundation)
were asked to prioritize these findings based on their own experiences.
Then, participants had an opportunity to find out how their experiences
compared with other communities' experiences and to discuss these
observations. An interim report presented the findings from this first
evaluation phase.

•

+ Collecting impact information about the CARES project FERA
conducted a second set of interviews during the summer of 1995 with

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CARES and community foundation staff
Site visits to three
community foundations provided additional infonnation about the
impact of the CARES project on community foundations . This report
combines data from this second set of interviews with the infonnation
presented in the interim report.

PROJECT STRENGTHS
From an evaluator's perspective, based on participation m CARES
meetings and a review of background materials, project strengths include:
1. Engaging participating community foundations and their communities
around the issue of service learning.
2. Identifying needs, existing resources, and gaps m the infrastructure
supporting service learning in each community.
3. Providing community foundations with an opportunity to convene,
facilitate and learn from a collaborative process. In most cases this
strengthened the community foundation's image and role in the
community.
4. Providing an opportunity to have a long tenn impact on communities
by facilitating collaboration and by encouraging communities to plan
for, coordinate, and institutionalize service learning opportunities in
their communities.
5. Creating solid collaborative relationships between CMF and MCSC.

•

6. Being willing to work with a process, to evaluate the process and to
learn from past mistakes.
Interviewees also identified a wide range of project strengths. When the
data interpretation workshop attendees were asked to prioritize them, five key
strengths clearly emerged. (Other project strengths can be found in Appendix A.)

+ MCARES provides community foundations with an opportunity to
facilitate a collaborative process and be community convenors to
develop local solutions to problems.

+ Money was available to hire a consultant.
+ Project participants were willing to talk honestly with MCSC and CMF
staff about and to deal with problems related to this project.

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+

CARES provides an opportunity to have a long term impact on
communities by facilitating collaboration and by . encouraging
communities to plan for, coordinate, and institutionalize service
learning opportunities in their communities.

+ CMF and MCSC were willing to learn from their mistakes.

PROJECT DIFFICULTIES AND CHALLENGES
The Michigan CARES project has had a bumpy start.

Everyone

interviewed expressed strong feelings of fiustration and identified a wide range of
project difficulties and challenges they had had implementing this project. Most of
the project's obstacles were related to the logistics for implementing the project.
They included: the process for selecting participating community foundations;
project time-line; staffing issues; communication logistics among CMF, MCSC and
the communities; unclear expectations; learning to trust the process; poor working
relationships at the community level (in two communities); and establishing trust
with a governmental agency.

These obstacles have been identified, ways to

overcome them have been created, and, in many cases, implemented. When asked
to prioritize these obstacles at the March 29th meeting four key highly significant
obstacles clearly emerged. (Other project difficulties can be found after the section
on project strengths in Appendix A.) These were:

•

+ Unclear project goals and expectations.

+ The relationship between the long-term strategic plan and the shortterm project was unclear.

+ Communication (not everyone got the same information).
+ The project timeline is too short.
Interestingly, many of the most highly significant problems and almost all
of the difficulties rated as moderately significant were viewed by most individuals
as having been solved. The key exceptions were:
1) Project goals and expectations remain unclear; and

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The project timeline is still too short.

When follow-up interviews were conducted with community foundation
representatives in the summer of 1995, everyone thought that most of the early
problems had been solved. Overall, frustration levels had dropped. Interviewees
commented: "things have gotten better, "we have stopped spinning our wheels," ·
"the Commission has backed off but is still willing to be supportive--good." No
· new obstacles were identified.

IMPACTS ON COMMUNITY FOUNDATIONS
Each of the community foundations participating in the CARES project
was affected by the project somewhat differently. However, six impacts were
experienced in common, although to differing degrees, by all of the participating
community foundations.

Community foundation interviewees said that the

CARES project:

+ Strengthened our relationships with community-based organizations.

+ Encouraged us to develop relationships with a new set of organizations
and movers and shakers within our community.

•

+

Enhanced our role as community leaders .

+

Increased level of work for foundation staff

+ Increased levels of frustration and stress for staff especially early in the
project.

+ Increased our visibility. Gave us the chance to explain who we are and
why we exist.
Other impacts were community foundation specific.

Community

foundation interviewees said that the CARES project:

+ Provided an opportunity to work with a consultant. This was a new
model for us. We will use this model again.

+ Provided a vehicle for working out a relationship with our new United
Way Director.
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Helped us learn about taking a leadership role in our community.

•

Forced other board issues to surface and be worked through (e.g.,
accountability).

+

Challenged our fiscal accounting procedures.

•

Helped us get a "pulse on our community."

+

Provided a vehicle for getting our community foundation involved in
coordinating volunteer services.

•

Strengthened and broadened our community foundation's image.
Helped community-based organizations better understand the range of
roles that community foundations can play.

•

Increased the extent to which we collaborated with other organizations.

•

Engaged our community foundation with a topic that had not been on
our priority list.

•

Made more individuals aware of the community foundation's role
working with youth and service learning.

•

Helped facilitate a new program that we did not have to implement
ourselves.

•

Required more time on the board's agenda than anticipated.

•

Increased our administrative burden.

•

Required us to dev~lop new administrative procedures for working
with an outside consultant.

•

Made our relationship with United Way more difficult.

COMMUNITY FOUNDATIONS AS FACILITATORS AND
CONVENORS
Implementing CARES
Community foundations were chosen as the community level vehicle for
implementing the CARES project.

How did this choice affect the Michigan

CARES project? Community foundations were involved in the implementation of
the CARES project in different ways in each of the communities. The common

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thread that all of the community foundations provided was that of being a
politically neutral organization in their community. Overall, interviewees thought
that community foundations were a good choice for implementing the CARES
project.

One interviewee commented "community foundations are established,

well connected and are well respected convenors in many communities." Another
individual noted, "community foundations have a broader perspective and interact
more broadly in a community than any other group." Yet another interviewee said
"we weren1t those things in our community (in a leadership role, well respected,
established, connected) ... we are more so now."
Facilitator/Convenor Role
CARES was designed with the hope that community foundations would be
strengthened and that the field would learn about using community foundations as
a vehicle for implementing region-wide projects at the local level. Is acting as
facilitator of a collaborative process in a community a valuable role for community
foundations? Why or why not? The Michigan CARES project was designed to
place community foundations in a leadership role serving as facilitators and
convenors of a collaborative process. Community foundations 1 experiences serving

•

in this type of role ranged from years of convening experience to no experience .
All interviewees (n=9) (coinmunity foundation representatives and CARES project
staff) agreed that in general facilitating a collaborative process in the community is
either a "highly valuable (n=7)" or a "quite valuable (n=2)" role for community
foundations to play. As discussed in the previous section, community foundations
are viewed as neutral. They are in a unique position to convene diverse groups of
players for the purpose of collaborating to solve a social problem or issue. One
interviewee commented "community foundations are the only white space left in a
community. When community foundations serve as facilitators, people can check
agendas at the door and work together." Serving in the facilitator role:

MCARES Final Evaluation Report

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�fEJtA Formative Evaluation Research Associates
•

Helps to educate the public about the community foundation. People
are often surprised and pleased when they learn about what foundations
have already done and are doing in the community.

+ Demonstrates that foundations are not just about giving away money
but are about serving the community. It helps build an image of care
and concern about community problems.

+ Provides community foundations opportunities to use their money more
effectively. Duplicative efforts can be eliminated, resources can be
combined.
•

Is the role that gives community foundations the most influence on
facilitating positive social change in their community. Helping a
community solve problems takes more than money.

+ Helps community foundations develop important relationships with
non-profits to jointly work on solving community issues.

+ Makes people pay attention. Community foundations have money and
usually have access to other key players in a community.

+

Allows community foundations with few unrestricted dollars to be
more creative in their grantmaking and fundraising strategies.

+ Can get donors to think more broadly.
+ Creates broad linkages-between large and small organizations, urban
and rural areas .

•
Lessons Learned
What did participating community foundation staff learn about being
community collaboration facilitators from their involvement with the CARES
project? Four community foundation interviewees did not learn much new from
participating in the CARES project. Working as collaboration facilitators in their
communities was not a new experience for them. One person commented: "We
do a lot of this (collaborative efforts) ... to us this is business as usual." Another
individual explained, "It didn't add to our knowledge about being collaboration
facilitators. We have six years experience with community collaboration. It is the

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12th collaborative project we have done in the past two years... A third person
commented. 11 True collaboration is not easy ...it is a pain in the ! ! ! We already
knew this ...
The two community foundation interviewees who had learned from their
involvement in the project commented:

+ Collaboration takes a lot of time. It requires commitment from . the
entire community foundation board and staff

+ Good process is so important.

+ It is not easy ...you have to let go and take a leap of faith.
+ When you want to control the process you need to step back.
Technical Assistance Needs
Interviewees were asked: If collaboration facilitator is a useful role for
community foundations, what types of support (e.g. technical assistance) do they
need to become increasingly effective in this role? With the exception of one
foundation that has its own in-house technical expertise and was creating a manual
to share with others, all expressed a need for additional technical assistance with
the following:

*
•

Acquiring new skills

+ Learning group consensus building skills
+ Guidelines for deciding who should be at table

+ Learning good group facilitation skills

*

Learning about public policy

+ Gaining broader experience on policy Issues at the state/federal
levels

+ Learning how to be proactive at the state and national levels on
policy issues that we are addressing locally

+ Gaining greater sophistication about how policy is made

*

Defining collaboration

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+ How is collaboration defined? What is the nature of collaboration?
+ What does collaboration mean in different situations?

+ Learning how to convey these definitions and understandings to
players at the table locally

+ Opportunities to share stories and training materials

*

Selecting a facilitator

+ Guidelines for selecting a faCilitator

+

*

Access to pool of facilitators (smaller communities may not have
anyone to act as facilitator locally)

Working with volunteers

+ How to work with volunteers

+ Definitions of volunteerism and service learning

*

Working with donors
•

*

Different approaches to working with donors

Financial support

+ Additional technical assistance money to support local training
semmars

•

+ Include TAP as part of CARES - can support local organizational
development as part of the collaborative process.

*

More direction from CARES

+ Additional direction, more specifics
+ Help recognizing the range of potential/vision for the CARES
project

+ Help thinking about the community foundation's role in the project
+ Knowledge about service learning (role for someone from the
commission?)

*
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Other

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+ Ready access to quality information about other collaborative
models that have worked (names to call)
•

Resources especially for small communities (e.g., consultants,
national thinking)

+ Hold a conference at the beginning of the project to talk about/learn
about the process

.ISSUES
The next two sections focus on issues and recommendations for Michigan
CARES if it is expanded or replicated. These sections answer the question-Where do we go from here?

There was strong consensus among March 29th meeting participants that
the three most important issues related to the project's future are:
1.

Should the Michigan CARES project be expanded in the six pilot sites?
Community foundations have had different experiences with the Michigan
CARES project. Community foundations also differ with regard to
whether or not they want to continue the project in their own community
or to assist with the expansion of the project into neighboring communities.
Discussion of this issue at the March 29 meeting revealed that some of the
community foundations are both eager to continue with the project and to
assist with its replication and expansion. At the other extreme, one
community foundation is seriou~ly considering whether to continue at all.
Everyone agreed that the six pilot sites should be given the option of
deciding how they want to be involved, if at all, in any future CARES
project.

•

2.

What should be the level of community foundation involvement in the
CARES? -or- Is acting as facilitator of a collaborative process in a
community a useful role for community foundations?
Everyone interviewed thought that this was an essential role for community
foundations . Community foundations are viewed as neutral. Indeed, they
are sometimes the only neutral organization in a community that can serve
in a convenor role. Community foundations' credibility and knowledge of
the players in a community also support their acting as facilitators .
However, several people raised the issue ofwhether there is a point when a
community foundation is too small, too new or not credible enough to

MCARES Final Evaluation Report

November 1994 to December 1995

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Formative Evaluation Research Associates

serve as a community convenor. Each of the community foundations
brought different levels of past experience serving as facilitators of
collaborative processes in their communities. Interviewees stressed the
importance of on-going community foundation involvement in the CARES
project. How much to be involved and at what level was an on-going issue
with which all CARES community foundation staff had struggled. Further
discussion of this issue would be useful to community foundation staff

3.

Should the Michigan CARES project be replicated in other Michigan
communities?
Given all of the challenges and frustrations that the initial phase of this
project has encountered, does it make sense to replicate the CARES
project? Discussion of this issue at the CARES meeting revealed that
current participants think that CARES should be replicated and anticipate
that it's implementation should be much smoother in the future. Indeed,
participants felt that many of the problems causing frustration had already
been solved and could easily be avoided in the future. Some frustrations
and challenges, however, were viewed as a normal part of any true
collaborative process. These challenges cannot, and perhaps, should not be
eliminated. For example, when a diverse group of individuals sit at the
same table it is probable that there will be disagreements.
Most of the operational problems the Michigan CARES project
experienced were logistical and operational as opposed to conceptual.
Given their response to this issue, the next question is--What supports will
be needed to continue this project? and What could be done differently that
would strengthen the project if it is replicated elsewhere? The next section
of this report presents recommendations that address these questions .

•

The next set of issues were also viewed as important, however, there was
somewhat less consensus as to how important they were (see Appendix B).

+ How can individuals who are used to working with programs learn
to work with process, e.g. , facilitating collaboration, community
planning?
Community foundation program officers are used to working with
programs. The CARES project was different than what they were used
to because it involved so much process. Many interviewees said that it
was hard to trust the process and they were uncomfortable. They
needed to learn how to better work with these feelings and to know
when to step back and "trust the process" and when to step in and
provide leadership.

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~

+ How can the CARES community selection process be strengthened?
Because community foundations participating in the CARES project
had been selected by C.MF and a personal invitation to participate had
been extended, several of the community foundations felt pressured to
become involved. Discussion of this issue at the CARES meeting
revealed that participants disagreed about whether an open application
process would be helpful. Several individuals said that their community
foundations would definitely not have applied if there had been an
application process. They explained that they would not have had
enough confidence in their community leadership abilities to submit an
application. They were very pleased to have had the opportunity to
participate in the CARES project.

+ Who has control over the strategic planning process and over
implementing the project?
Community foundation staff noted that they were responsible for the
project and yet they had to respect what the collaborative effort
produced. Concerns about how the community foundation would be
viewed if the plan that process produced was not high quality were
expressed.

+ At what point(s) should MCSC and CMF turn the project over to
local communities?
This is an issue for both MCSC and C.MF as well as the local
commurut1es. For the present, almost everyone thought that the
financial, technical assistance, and administrative support provided by
MCSC and C.MF was very useful. Eventually, local communities will
have to continue with the CARES project without support from MCSC
and CMF.

•

RECOMMENDATIONS
Participants at the March 29th CARES meeting were asked to rate
previously-identified recommendations as either "critical," "important," "nice, but
not necessary," or "not important."I

Most of the suggested recommendations

were thought to be important by most of the respondents.

The full list of

1 There

was not sufficient time for participants to complete their recommendations' ratings form
during the workshop. They were asked to take the form horne, complete it, and return it to
FERA. A total of nine out of 15 individuals returned their recommendation forms to FERA.

MCARES Final Evaluation Report

Novemberl994 to December1995

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Formative Evaluation Research Associates

recommendations can be found in Appendix C.

If the MCARES project ts

expanded or replicated, almost everyone (n=8) viewed the following two
recommendations as "critical:"

+ Involve community foundations in the decision about whether or not to
begin, continue or expand a project like MI CARES
•

Clearly communicate the goals and vision for the project to everyone
involved

Other recommendations that were also viewed as critical by most people
were:

+ Ensure that community foundations who might participate feel
ownership ofthe project.

+ Clarify community foundation staff and project consultant' s roles early
in the project.

+ Hire a state-level staff person who has previous experience with
community organizing or with community foundations and community
convening. If this person has expertise in only one area, create
opportunities for him or her to learn about the other area.

+ Discuss and agree upon who has authority to make decisions about
Be clear about how
various aspects of the CARES project.
community-level project staff will be involved in decision making .
Involve key people in the decision-making process.

•

+ When selecting a community coordinator, select an organization/
individual that is well respected in your community

COLLABORATION BETWEEN MCSC AND CMF
The CARES project provided a unique opportunity for a governmental
organization (MCSC) and a non-profit association (CMF) to collaborate. The
collaborative role between MCSC and CMF was viewed as a project strength by
each of these organizations as well as by the community foundations participating
in the CARES project.

Both CMF and MCSC staff thought that they had

developed an excellent collaborative working relationship based on mutual trust,

Page 16

MCARES Final Evaluation Report- November 1994 to December 1995

�Formative Evaluation Research Associates

respect

and willingness to work things out.

~

With all of the frustration and

operational difficulties encountered during the implementation phase of this
project, this relationship was tested frequently. It has not only withstood difficult
moments, a solid base has been built for engaging in future collaborative efforts.
Neither MCSC nor CMF staff could identify any ways that the relationship could
be improved.

SUMMARY
This report has identified project strengths, difficulties and challenges. It
has described the impacts of the project on community foundations and has
discussed the role of community foundations as collaboration facilitators.
Community foundations' technical assistance needs related to their facilitation and
convening roles were identified.

This report has also presented issues for

consideration and presented recommendations for project improvement. Finally,
the collaborative relationship between CMF and MCSC was reviewed.

This

summary first presents projects strengths and difficulties. The remainder of the
summary is organized by the six key evaluation questions.

The issues and

recommendations which were developed mid-project are not reviewed in this
summary.
Project Strengths and Difficulties.

•

Strengths Project strengths included the way CARES was designed to
support a collaborative process, facilitated by community foundations, to help
communities develop and begin to implement plans for institutionalizing servicelearning in their communities. Project staffs willingness to work with a primarily
process-based project, as opposed to a primarily outcomes-centered project and
their openness to feedback were also viewed as key strengths. Because of the
staffs willingness, most of the problems that created frustration during this
project's initial phase have been solved.

Difficulties. Most of the project's obstacles were related to the logistics
for implementing the project.
participating

community

They included:

foundations;

MCARES Final Evaluation Report

project

the process for selecting
time-line;

November 1994 to December 1995

staffing

tssues;

Page 17

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Formative Evaluation Research Associates

communication logistics among CMF, MCSC and the communities; unclear
expectations; learning to trust the process; poor working relationships at the
community level (in two communities); and establishing trust with a governmental
agency. These obstacles have been identified, ways to overcome them have been
created and in many cases implemented.

Community Foundations as Facilitators and Convenors

How did involving community foundations affect the Michigan CARES
project?

Community foundations were involved in the implementation of the

CARES project in different ways in each of the communities. The common thread
that all of the community foundations provided was that of being a politically
neutral organization in their community.

Overall, interviewees thought that

community foundations were a good choice for implementing the CARES project.

Is acting as facilitator of a collaborative process in a community a
useful role for community foundations?

Why or why not? All interviewees

(community foundation representatives and CARES project staff) agreed that in
general facilitating a collaborative process in the community is either

"highly

valuable (n=7)" or a "quite valuable (n=2)" role for community foundations to

•

play .

Page 18

•

Helps to educate the public about the community foundation. People
are often surprised and pleased when they learn about what foundations
have already done and are doing in the community.

•

Demonstrates that foundations are not just about giving away money
but are about serving the community. It helps build an image of care
and concern about community problems.

•

Provides community foundation 1s opportunities to use their money
more effectively. Duplicative efforts can be eliminated, resources can
be combined.

MCARES Final Evaluation Report- November 1994 to December 1995

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Formative Evaluation Research Associates

+ Is the role that gives community foundations the most influence on
facilitating positive social change in their community.
community solve problems takes more than money.

Helping a

+ Helps community foundations develop important relationships with
non-profits to jointly work on solving community issues.

+ Makes people pay attention. Community foundations have money and
usually have access to other key players in a community.

+ Allows community foundations with few unrestricted dollars to be
more creative in their grantmaking and fundraising strategies.

+ Can get donors to think more broadly.
+ Creates broad linkages--between large and small organizations, urban
and rural areas.

What have community foundations learned from the Michigan CARES
project about being collaboration facilitators within their communities? The
four community foundations with experience serving as collaboration facilitators in
their communities did not learn much, if anything new. The other two community
foundations learned about their role in the collaborative process and about the
amount oftime required for working collaboratively.

What types of support (e.g., technical assistance) do they need to become
•

increasingly effective in this role?

CARES participants requested technical

assistance in the following areas:

+ Acquiring skills (consensus building, group facilitation)

+ Learning about public policy issues and how to be proactive at the state
and national levels.

+ Defining collaboration
+ Selecting a facilitator (guidelines, a resource pool of consultants)
+ Learning how to work with volunteers and how to access donors
+ Financial support for local level technical assistance seminars

MCARES Final Evaluation Report

November 1994 to December 1995

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They would also like information about other collaborative models that
have worked.

MCSC and CMF Collaborate.

How did the collaborative process between CMF and MCSC work and
how could this relationship be improved for future projects?

The CARES ·

project provided a unique opportunity for a governmental organization (MCSC)
and a non-profit association (CMF) to collaborate. The collaborative role between
MCSC and CMF was viewed as a project strength by each of these organizations
as well as by the community foundations participating in CARES.

This

relationship has withstood difficult moments in the early stages of the project and
has a solid base for engaging in future collaborative efforts.

Project Impacts.

How did the Michigan CARES project affect the participating
community foundations? Six key impacts were identified that were experienced
by all six participating community foundations. Community foundations said that
participating in CARES :

•

+ Strengthened our rela!ionships with community-based organizations.
+ Encouraged us to develop relationships with a new set of organizations
and movers and shakers within our community.

+ Enhanced our role as community leaders.
+ Increased level of work for foundation staff

+ Increased levels of frustration and stress for staff especially early in the
project.

+ Increased our visibility. Gave us the chance to explain who we are and
why we are.

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MCARES Final Evaluation Report- November 1994 to December 1995

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~

Additional community foundation-specific impacts were identified in the
report.
This project provides a model for future collaborative relationships among
large funders, governmental organizations (at the state and national levels),
community foundations and citizens. This model, could serve as a vehicle for
addressing regional problems at the grassroots level. However the outcomes of
this model are still not clear. In its first year, the project has concentrated on
working out implementation issues and on planning. As a result, its impact on the
role of the community foundations and on the citizens of the six communities is
just beginning to become apparent .

•

MCARES Final Evaluation Report

November 1994 to December 1995

Page 21

�.

Appendix A

PROGRAM STRENGTHS DIFFICULTIES AND CHALLENGES

-

�STRENGTHS, DIFFICULTIES/CHALLENGES INVENTORY
Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary (N=15)
STRENGTHS
1.

In your opinion, how significant are/were each of the following Michigan
CARES project strengths?
Highly
Significant

Moderately
Significant

Not Too
Significant

a)

The concept. Providing community
foundations with an opportunity to facilitate a
collaborative process and be community
convenors to develop local solutions to
problems.

15

0

0

b)

Bringing together organizations that do not
usually work together (CMF and MCSC).

10

5

0

c)

CMF and MCSC's shared vision and past
history working together.

4

7

2

d)

Bringing together organizations that do not
usually work together (within communities).

11

4

0

e)

CMF and MCSC's willingness to assist with
conflict resolution and anything else that
·
communities needed

5

8

2

f)

Money for the short-term project was available
up-front.

10

3

2

g)

Money was available to hire a consultant.

12

3

0

h)

Community foundation's credibility in the
community.

10

5

0

i)

Community Coordinator's credibility in the
community.

11

4

0

j)

MCSC's willingness to do all of the federal
grant reporting that community foundations are
not used to doing.

8

5

2

k)

Participating community foundations were
linked with state and federal resources.

5

8

I

•

Appendix A

Page 1

�(Continued) In your opmwn, how significant are/were each of the
following Michigan CARES project strengths?

1.

Highly
Significant

Moderately
Significant

Not Too
Significant

have a long term impact on communities

12

3

0

develop new relationships with non-profits

9

6

0

explain what a community foundation is
and cando

6

8

1'

increase the community foundation's
visibility

9

6

0

m) CMF's role as community foundation convenor.

6

9

0

n)

CMF's support of the project.

6

9

0

o)

MCSC's support of the project (willingness to
fund a process project).

8

7

0

p)

CMF and MCSC's willingness to learn from
their mistakes.

13

2

0

q)

Communities understood that the timeline was
short and yet were willing to work within it.

9

5

1

r)

The state-wide conferences.

5

8

2

s)

Community foundations being perceived as
neutral in their communities.

9

5

1

t)

Project participants willingness to talk honestly
about and to deal with problems related to this
project.

14

1

0

u)

Other (please describe):
Flexibility of project (n=2)
Bringing coordinators together (n=3)
Replicability
Community strengthening
Basic process
Document for community strengthening and development
WKKF support and flexibility
Window of opportunity to "ride" federal interest
Possibility of AmeriCorps $
Willingness to let each community develop own process
Communities enthusiasm
Community buy-in
CMF and MCSC allowing us to take stock
OK to have communities all being different
Grassroots potential (community driven)

I)

•

Page 2

CARES provides an opportunity to:

Appendix A

�DIFFICULTIES/CHALLENGES (N=14)
2.

In your experience, how significant were each of the following CARES
difficulties or challenges? For each, please also check whether it is still a
problem or challenge or has been solved.
Highly
Significant

Moderately
Significant

Not Too
Significant

Solved/
Still a
· ProbNot a
Current
Iem
Issue

a)

Previous expectations about this
project existed at the community
level before community foundations
became involved.

0

0

13

7

2

b)

Project goals and expectations
unclear.

8

6

1

8

5

c)

Flexibility on the part ofMCSC was
viewed as ambiguity and was
confusing.

4

5

6

8

1

d)

Communication.

5

5

5

6

3

e)

Mixed messages about project
requirements and expectations.

7

5

3

7

3

f)

Communication of the difference and
the relationship between the longterm strategic plan and the shortterm project.

5

7

3

9

0

g)

Not everyone got the same
information.

5

2

8

7

2

h)

Trouble defining what infrastructure
means .

1

4

10

9

0

i)

Project timeline was too short.

6

4

5

5

5

j)

Having two new staff people
involved neither of whom had strong
backgrounds in community
organizing or community
foundations.

7

7

7

2

k)

Project required more community
foundation staff time than
anticipated.

1

5

9

7

4

l)

Project was viewed initially as
duplicating efforts at the local level.

1

2

12

9

2

m) Unclear expectations.

4

7

4

4

5

n)

4

8

3

5

3

•

The rules and requirements kept
changing.

Appendix A

Page 3

�(Continued) In your experience, how significant were each of the
following CARES difficulties or challenges? For each, please also check
whether it is still a problem or challenge or has been solved.

2.

•

Highly
Significant

Moderately
Significant

Not Too
Significant

Solved/
Not a
Current
Issue

Still a
ProbI em
0

o)

CMF's and MCSC's roles were
unclear.

1

4

10

8

p)

Community foundation staff and
community coordinators roles were
unclear.

3

2

10

8

q)

Level of community foundation
involvement.

5

1

9

5

r)

Letting go of the process and
allowing the consultant and
community representatives develop
and own the strategic plan.

4

2

9

6

s)

Not all the key players were at the
table.

1

5

7

4

3

t)

Conflict among the players who were
at the table.

1

4

9

7

2

u)

Community foundation was not yet
perceived as a leader in the
community.

1

4

9

8

2

v)

Concern that the community driven
·planning process would not yield a
high quality strategic plan.

1

5

9

7

2

4

4

7

2

4

w) Mixed messages.

3

x)

Local politics.

3

6

6

3

5

y)

Making community believe that
anything will happen as a result of
this project.
Other (please describe):

1

5

7

4

3

z)

Not enough$ (n=4)
Time to implement
2nd year $ for follow-up
Horne meetings to develop [MEFG??]

3.

Are you: (Please check one.)
A community coordinator
A community foundation staff member
A state-level staff member (CMF or MCSC)

Page 4

Appendix A

�'

L

f

Appendix B

ISSUES INVENTORY

-

�.
'

.

ISSUES INVENTORY

Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary and Verbatim Responses
(N=15)
1. Given your experience with the Michigan CARES project, how important do
you view each of the following issues?

a)

How communities are
selected to be part of the
CARES project
b) The level of community
foundation involvement in
CARES
c) Who has control over the
strategic planning~ocess
d) Who has control over
implementing the project
e) Is there a point when a
community foundation is
too small, too new, or not
credible enough to serve
as a convenor?
f) Should the Michigan
CARES project be
replicated in other
Michigan communities

•

g)

Should the Michigan
CARES project be
expanded in the six pilot
sites
h) How individuals who are
used to working with
programs learn to work
with process?
i) At what point(s) should
MCSC and CMF tum the
project over to local
communities.

AppendixB

Very
Important

Important

Somewhat
Important

Not Too
Important

Not At All
Important

7

5

2

1

0

12

2

0

1

0

7

2

2

3

0

4

5

3

3

0

4

4

6

0

0

11

2

0

1

0

12

1

0

1

0

7

5

3

0

0

4

7

4

0

0

Page 1

�•

,

.
!.(Continued) Given your experience with the Michigan CARES project, how
important do you view each of the following issues?
Very

Important
j)

Important

Somewhat
Important

Not Too
Important

Not At All
Important

Other (please describe):
•
•
•
•

Refer to Lamont's notes on "lessons learned" and gems from community
coordination discussion Tuesday, March 28, 1995.
Sustained support with money, people and resources.
Role of community consultant and level of relationship w/CFs.
Public relations/media relations with state and local levels. (N=4)

1a.F or any issue that you rated as "Very Important," do you have any comments
that would help us understand why this/these issue(s) is/are important to
you?
!.Selection of communities: Think it would have been beneficial to pilot a MiCARES project in
a true rural area-which was not done. I feel these areas are often left out of innovative
solutions/process and have significant unaddressed needs.
Planning Process: Believe it is essential that local communities have ownership over process
which will determine their future.
Duplication of MiCARES; Feel its extremely important that models appropriate to other cities
have the visibility and opportunity to be duplicated. This has been a goal of most
community based efforts for as long as I have been in the field-but have never had the
right mechanisms to implement.
2.a).

•

Broad selection-large communities and smaller commuruues is important to gain a
meaningful understanding of what can be accomplished.

f). Yes, it is an important method to have a community go through.

g). Yes it should be developed to a grated degree now that it has been launched.
3.Letter a) The community should have some sense as to their own readiness/need to be involved
in something like this.
4.Neutral community foundation involvement and credibility ? "something would happen"
important.
Important not to drop it now in pilot communities, or credibility of participating in such projects
at local level damaged.
5.g).

Page 2

Expanding would give communities more time to build solid programs-it builds
credibility.

Appendix B

�I

I

6.The process of strategic planning-lead by an effective facilitator-is critical to the long-term
success of communities and for community-based organizations. A significant benefit of
MI CARES is the establishment of a work-able/sustainable planning process with the
community foundation positioned in a leadership role in that process.
Not all community foundations are ready to assume that role. Some are very ready. For others
this offers the opportunity to assume a more significant role in the development of the
community.
7.See notes above. These are important issues-not to be solved but to be recognized, nurtured and
investigated. Planning for replication needs to take into account all "process" issues and
strengths so the communication can clearly reflect flexibility not ambiguity, ceaseless
change, mixed messages, or unclear expectation.

•

Appendix B

Page3

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''

.

Appendix C

RECOMMENDATIONS

•

�~

.'

TENTATIVE RECOMMENDATIONS ASSESSMENT
Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary (N=9)
This document lists tentative recommendations. These recommendations are based on the
telephone interviews conducted with community foundation staff in March, 1995 and on
the issues community coordinators raised at the January 1995 CARES meeting.
1.Please rate each of the following tentative recommendations:
Critical

Important

Nice,
But Not
Necessarv

Not
Important

1)

Involve community foundations in the
decision about whether or not to begin,
continue or expand a project like MI
CARES.

8

0

1

0

2)

Ensure that community foundations who
might participate feel ownership of the
project.

7

2

0

0

3)

Create an RFP process so that community
foundations feel they can choose to
participate or not in the project.

1

3

2

3

4)

Clearly communicate the goals and vision
for the proposed project.

8

1

0

0

5)

Communicate with other W.K. Kellogg
Foundation or other collaborative efforts in
communities before initiating a
collaborative project. Involve them in the
initial decision to take on the project.

4

4

0

1

6)

Clarify collaborating organizations' (CMF
and MCSC) roles and responsibilities
before starting a collaborative project.

5

2

1

0

7)

Clarify community foundation staff and
project consultant's roles.

6

3

0

0

8)

Offer a CARES project for small and newer
community foundations that is smaller in
scope.

5

3

9)

Carefully review how this project fits with
your community foundation's mission and
priorities before committing to the CARES
project.

5

0

•

Appendix C

4

0

Page 1

�..

'

!.(Continued) Please rate each of the following tentative recommendations:

•

Critical

lmportant

Nice,
But Not
Necessa

10) Carefully review your community
foundation's strengths, weaknesses and
other priorities in relation to this project
before committing to the CARES project.

4

4

1

0.

11) Include in the planning process those who
will benefit from the development and
implementation of the project (e.g. , the
youth) .

5

-3

1

0

12) Hire a staff person who has previous
experience with community organizing or
with community foundations and
community convening. Create
opportunities for this person to be
enculturated and to learn about the area
they do not have previous experience with.

6

3

0

0

13) Clearly communicate the goals and vision
for the project to everyone involved.

8

1

0

0

14) Provide an opportunity for clarification of
project goals and vision and for community
foundation staff and community
coordinators to practice communicating
their understanding of the project with each
other before returning to their communities
to share that information with others.

5

3

0

1

15) Expand the timeline for the project. Do not
rush a collaborative process .

3

4

2

0

16) Allow communities to propose their own
timelines for the completion of this project.

1

3

4

1

17) Clarify the roles of community foundation
staff and those of the community
coordinator early on.

6

2

1

0

18) Discuss and agree upon who has control
over the process, plan and project. If these
need to change during the project involve
key people in the decision making process.
Communicate clearly the reasons behind
any changes

7

2

0

0

Page 2

Not
Important

Appendix C

�.. .
\

1. (Continued) Please rate each of the following tentative recommendations:

Critical

lmportant

Nice,
But Not
Necessarv

19) Respect the process and plans that
communities develop as long as it falls
within the general project guidelines.
Otherwise tell communities specifically
what you want them to do.

3

6

0

0

20) Ask communities to conduct a study of their
community's volunteer system and to
identify the gaps and the needs. Then,
based on that information have them
address these needs with a collaborative
project.

2

5

2

0

Different community planning models'

1

7

0

0

The role of a facilitator

5

4

0

0

Process steps for facilitating community
collaboration

4

5

0

0

Conducting needs assessments

3

4

2

0

What has worked well or not in other
communities

3

3

3

0

How to work with community politics

4

4

1

0

22) Make a grant similar to the TAP grant, a
grant which provides opportunities for
technical assistance to community-based
organizations an integral part of the
CARES project.

2

3

2

2

23) Provide opportunities for exchange of ideas.
Continue to hold state-wide conferences.

6

2

1

0

24) Continue to allow community coordinators
to attend state-wide meetings and to involve
community foundation staff members only
at critical points

4

3

2

0

25) Clearly understand the role of a facilitator

4

5

0

0

Not
Important

21) Hold a technical assistance workshop where
community foundation staff and/or
community coordinators can learn about:

•

Appendix C

Page.3

�!.(Continued) Please rate each of the following tentative recommendations:

Critical

Imp ortant

Nice,
But Not
Necessary

1

7

1

0

2

3

3

0

6

3

0

0

2

3

3

4

3

2

0

27) Collaborating participants must leave their
personal and organizational agendas at the
door

3

3

1

2

28) Collaborating participants must bring their
personal and organizational agendas to the
table and clarify them early on

5

4

0

0

29) Commit to staying with the project until the
· collaborators have the capacity to move
forward without you.

4

5

0

0

30) MCSC/CMF staff must spend more time in
local communities

1

4

2

1

31) Spend time early on making developing a
common language

4

4

0

1

32) The agenda must come from the local level

5

4

0

0

33) Don' t be afraid to get messy. Collaboration
can be uncomfortable ... when issues arise
talk about them and deal with them.

4

5

0

0

34) Facilitator should be perceived as neutral,
willing to focus on community needs (vs.
personal agenda)

8

1

0

0

35) Time

5

4

0

0

Not
Important

26) When selecting a community coordinator:
build on past relationships
select an organization/individual that
knows about your community foundation
select an organization/individual that is
well respected in your community
select an organization/individual that can
benefit from being situated in a leadership
position
select an organization/individual that
brings new players to the table

•

Page 4

AppendixC

�!.(Continued) Please rate each of the following tentative recommendations:

Critical

lrnportant

Nice,
But Not
Necessa

36) Keep a diverse group of players involved in
this project(e.g., funders, state gov. and
non-profits, community groups)

3

5

1

0

37) Community foundations should not hand
over the leadership of this project

2

1

3

3

Not
Important

38) Other (please describe) :
Critical- Don't forget to celebrate-acknowledge humps and bumps ... but do celebrate with each
other!
Critical- Work on openness and trust
Critical- Continue to lay out few rules or boundaries
Important - Be patient with the process

2.Are you: (Please check one.)
I

A community coordinator

~

A community foundation staff member

J.

A state-level staff member (CMF or MCSC)

•

Appendix C

Page5

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-

~

Michigan CARES:
A First Year Evaluation

funded by the Corporation for National and Community Service
for the Michigan Community Service Commission

December, 1995

••

sp
E - . ~--,
c :. '.:-.--:::_--~I
Associates ®

Social Program Evaluators and Consultants , Inc.
One Kennedy Square· Swte 1230 • 719 Gn5wold • Oetro1t. M l 48226 • (313 ) 964 -0500 • Fa x f313 i 964 -0576
23 15 McClendon • Houston . TX 77030 • f71 3) 664 -7929 • (Phone and Fa x)

�Table of Contents

Chapter One: Introduction and Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter Two: A Synthesis of the Six CARES Communities ...................................... 5

Chapter Three: Soutjlwest Detroit CARES: A Case Study ...................................... 20 .

Chapter Four: Grand Rapids CARES: A ·Case Study ...............•............................ 33

Chapter Five: Muskegon CARES: A Case Study ................................................. 44

Chapter Six: Alpena CARES: Summary of Post Program Interviews ......................... 59

Chapter Seven: Flint CARES: Summary of Post Program Interviews ........................ 64

Chapter Eight: Marquette CARES: Summary of Post Program Interviews .................. 68

••

SPEC ADociate1 for MCSC
Michigan CARES: A Finl Year EvaliUlrion

�•

.......

·.·

·.

•.·.

Chapter One ·
Introduction and Metho~ology .

·.·.·.·.·.·······:•;;;:~;·;~]At~~~~~j~~~~:~=g,·" .·
.. ·• . ..... \. ·: . :·: :~.·ijij§iiioJ tfil! r~J!(Jrt. . .; . .

••

SPEC Associates for MCSC
Michigan CARES: A Firsl Y~ar Evaluarion

. . . . . . : .:·:.: :. : :

�Introduction
Michigan Communities Accessing Resources to Engage in Service (CARES) is a national
demonstration project intended to illustrate the effectiveness of a collaborative, community-based
planning project for national and community service. Funded through a National Demonstration grant
awarded by the Corporation for National and Community Service (CNCS) and a grant from theW.
K. Kellogg Foundation, this project is being implemented in six Michigan communities: Alpena,
Detroit, Flint, Grand Rapids, Marquette, and Muskegon.
The Council of Michigan Foundations (CMF) and the Michigan Community Service Commissiqn
(MCSC) have collaborated on the development and implementation of this planning grant. Two third
party evaluation firms have been hired to document the process. CMF contracted with FormativeEvaluation Research Associates (FERA) to evaluate the collaborative relationship between CMF and - ··
MCSC and the effects of the project on participating community foundations . MCSC contracted with
SPEC Associates to evaluate the community collaboration process.

The Community Collaboration Process Evaluation
The evaluation goal of the community collaboration process was to advance knowledge in the field of
community service/service learning. Evaluation by SPEC Associates involved three components:

••

1.

Case Studies. Three site visits (preliminary, pre and post) to three CARES
communities (Detroit, Grand Rapids, Muskegon) were conducted using face-to-face
interviews and focus groups with stakeholders, including CARES Coordinators , local
Community Foundation representatives, and local CARES Steering Committees. 1

2.

Post-program On-Site Interviews. At the end of the grant year, face-to-face and focus
group interviews were conducted with stakeholders in three CARES communities
(Alpen~ , Flint, Marquette).

3.

Synthesis of Results . In an attempt to identify patterns and trends in the community
collaborative process , a synthesis of the data from the case studies and post-program
interviews was conducted .

The interviews focused on answering the follow ing questions:

1

o

What is the history of collaboration/cooperation in your community? What other
environmental factors impinge on the local CARES initiative?

o

Is this group seen as a legitimate body? Are political leaders , opinion-makers ,
represented on the committee?

o

How well does this group represent youth groups as stakeholders in the community?

Although pre/post-site visits were planned , due to extraneous factors, pre-site visits occurred midway in
the grant year. Thus interviewees answered questions at the pre-site visit retrospectively , which, to
some extent, poses limitations on the study. Also , unlike Detroit or Grand Rapids , Muskegon had no
preliminary site visit.

SPEC Associa!es for MCSC
Michigan CARES: A First Y~ar Evaluation

2

�o

What is the relationship between community partners? Are members flexible? Able
to compromise? Is there mutual respect, understanding, trust? Is there a feeling of
ownership of the process and outcome? Is there open, frequent communication? How
does it compare to other collaboratives you have been involved with?

o

How were community needs assessed? How does the Collaborative intertwine its
vision with the principles of service-learning? What are the Collaborative's values?

o

How are decisions made? Who bas power in the group? Has power, representation
or relationships shifted over time?

o

What implementation barriers/strengths occurred during the initiative's development?

·· o

What lessons have been learned so far?

o

What outcomes do you expect to see? That is, how will the CARES' initiative impact
the community? Long term? Short term?

o

Are service-learning practices integrated into the service and educational systems
involved in the CARES' initiative?

o

What was the nature of technical support as provided by MCSC?

o

Are there any unanticipated consequences of the initiative?

o

What is your plan/vision for long term sustainment of the initiative?

o

Is there anything else you would like to say?

Organization of this Report

••

The results from this evaluation are presented in the remainder of this report. The report is organized
in chapters .. Chapter 2 is a synthesis of data collected viz a viz the case studies and the post-program
on...;site interviews . The attempt was to identify patterns and trends in the community collaborative
process . The methodology consisted of content analysis and case-oriented comparative methods .2
Chapter 2 examines trends and patterns th-at emerged from the case studies and on-site post-program
interviews of the six CARES initiatives . It also reviews the Michigan CARES grant criteria, and
significant factors related to integrating service learning practices into other systems .
Chapters 3, 4 , and 5 contain the case studies of Detroit, Grand Rapids, and Muskegon. Recall that
these sites were visited three times (preliminary, pre, post). One-to-one interviews and focus groups
were held with Community Foundation representatives , local CARES Coordinators , and CARES
Steering Committee members. The interview data were content analyzed.

2

Ragin, C.C. (1989) . The Comparative Me thod Moving Beyond Qualitative and Quantitative Strategies.
Los Angeles, California: University of California Press. See chapter on Mill's method of agreement
and indirect method of difference .

SPEC Aaaociatcs for MCSC
Michig011 CARES: A First Year Evaluation

3

�Chapters 6, 7, and 8 summarize the one day post-program site visits conducted with members of the
Collaboratives in Alpena, Flint, and Marquette. Post program interviews and focus group questions
were identical to those used in the case studies.
Interpretations and recommendations are made throughout this report. Any conclusions or
recommendations made in this report are those of SPEC Associates and are not meant to represent the
opinions of any other individual or organization affiliated with this evaluation .

••

SPEC A310Ciatea for MCSC
Michigan CARES: A Firsl Year Evaluation

4

�Chapter Two
· A Synthesis of the Six CARES_Communities
This chapter contains a synthesis of the results gathered
from the case studies and post-program on-site interviews
_, · with the·six ·CARES communities. Contelil aiuilysts .and
case comparative methodology was used. ·The chapter
begins with the background of the six CARES ·
. •Communities. Next, results from the interview queStions
are presented; the .Michigan CARES grant criteriti are
discussed; and factors related to the integration of service
learning are identified. Finally, conclusions and
recommendations are offered.

••

SPEC Associates for MCSC
Michigan CARES: A Firsr Y~ar Evaluarion

�Background of the Michigan CARES Communities
Michigan CARES grants were given to six communities in Michigan: Alpena, Detroit, Flint, Grand
Rapids, Marquette, and Muskegon. Three were rural communities, and three were urban
communities. Populations ranged from 30,000 to 200,000. Overwhelmingly, the six communities had
been hit hard with economic troubles over the past twenty years. Some were further along than
others with regard to economic re-development.
To get a sense of similarities and differences across CARES Communities that would impact the
implementation of the CARES grant, interviewees were asked about the history of collaboration in
their community' and me factors they felt would impinge on the initiative.
With the exception of one CARES community, historically little collaboration had taken place
between social structures in the six communities. Even in the community where some collaboration
had taken place, it was confined to the social services; government and other structures such as
business and the unions, had not been involved. Characteristically, social structures, organizations,
and agencies "did their own thing." If some joint endeavors took place, it was:
o

more cooperation than collaboration in the true sense of the word; 3

o

around an issue, such as violence, rather than a broader vision, such as quality of
life;

o

with the front line staff or lower level management rather than with the "movers and
shakers;" and/or

o

within a social structure, such as among all the schools, rather than across social
structures (e.g., schools, neighborhoods, religious organizations).

CARES Communities reported that collaboration was not a concern in the past for reasons such as:
turf issues; organizations focusing solely on survival ; fear that there would not be enough "clients" to
go around; and lack of a common language. A more common reason cited by all organizations -- and
perhaps the precursor to the reasons mentioned above-- was funding. A few years ago funding was
based largely on a "competitive" process, where similar agencies had to compete against each other.

••
Ironically, according to the CARES Communities, funding was also the catalyst that put collaboration
. on the community agenda. Around the late eighties and early nineties, funders began to require
"collaboration" as a pre-requisite to funding, concerned that they were funding duplicative efforts.
Across all CARES Communities, interviewees reported that collaboration in the non-profit community
was funder-driven . Simultaneously to this change in funding , there was a change in the community
zeitgeist. Acknowledging the hard economic times , people began to see the benefits of sharing
resources and ideas.

Collaboration .. . "is a mutually beneficial and well-defined relationship entered into by two or more
organizations to achieve common goals .. . The relationship includes a commitment to: a definition of
mutual relationships and goals; a jointly developed structure and shared responsibility; mutual authority
and accountability for success; and sharing of resources and rewards. • Mattessich, P. W. &amp; Monsey,
B. R. (1992) . Collaborarion: Whar Makes ir Work. A Review of Research Lirerarure on Facrors
Influencing Successful Collaboration . St. Paul , Minnesota: Amherst H. Wilder Foundation.
SPEC Associates for MCSC
Michigan CARES: A First Y~ar Evaluation

6

�Many external factors that impinged upon the six CARES initiatives were indigenous to their own
communities. One CARES Collaborative cited "a strict conservative atmosphere" as an external
factor that impinged upon their efforts, setting the stage for posturing between social structures.
Another CARES Collaborative reported that poor transportation made it difficult for stakeholders to
meet and organize. Not surprisingly, rural CARES communities cited geography as an infringement.
Isolation spawned bureaucratic challenges such as dealing with several dispersed independent districts.
Also, large geographic areas posed transportation challenges to these rural communities.

Results from the Interviews
What is tlu vision of the CARES Collaborative? Can you articulDte tlu Colloborative 's vDiues?
How does tlu Collaborative intertwine its vision with the principles of service-learning? Are
practices integrated into the service and educational systems involved in the CARES' irntWtiv~?
CARES Communities envisioned strengthening existing and/or creating new local efforts in
volunteerism, ultimately to enhance the community's quality of life. The most common way
communities implemented this vision was to create (or strengthen) an "entity" that would support or
promote volunteerism. In two CARES Communities, the entities were a physical structure: a
volunteer center and a community resource center. In three CARES Communities, the entities were
more interpersonal networking: an ongoing community-wide sounding board , a youth development
network, and an ongoing formal CARES committee. One CARES initiative implemented its vision
by creating a volunteer planning document from a broad-based needs assessment.
Ideally, these entities were envisioned to provide services to the community such as information,
training or matching volunteers with projects; and/or they were envisioned to be a catalyst for
community problem solving, networking, etc. They were also to promote volunteerism in their
communities , create opportunities, and in some cases implement projects.
A major assumption for most of the CARES Communities was that the "entity" would embrace and
provide support for community service/service learning -- where both the community and the
volunteer would benefit from the service. In fact , four of the six communities implemented service
learning projects over the grant year. These included college students visiting nursing homes; teen
activities ; beautification projects; neighborhood clean-ups; water testing, and so on.

••

During the grant year, only two communities went beyond the vision and the project, and actually
integrated service learning practices into other systems . Both managed to institute new practices and
new relationships within and across institutions . For example, one Collaborative piloted a job
shadowing program for ninth graders involving both the teachers and students within the schools , and
mentors from local businesses. This model is being adopted by the school , as a new community
"school to work " initiative. This Collaborative was also lobbying for changes in city ordinances so
that youth were permitted to skateboard in the city. Similarly. one Collaborative organized a foliage
beautification project in the community. This project has since been routin ized in the schools , in
concert with support from a local non-profit. They are also in the process of instituting ongoing peer
mentoring and tutoring in the schools which would involve another community non-profit.
In addition to creating new relationships and practices, both of these Collaboratives reported utilizing
the principles of service-learning within their own planning and implementation efforts . This included
reflection time at the end of Collaborative meetings or at the end of a service learning project; reevaluation of an adult/youth committee structure to ensure representation of the youth voice: and
celebration of volunteer efforts such as breaking bread together and writing press releases .
SPEC Associat.:s for MCSC
Michigan CARES: A Finl r.,ar E valuation

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�How were community needs assessed?
Overwhelmingly, community needs were assessed by relying on input from the Steering Committee
members, recent related documents, and/or input from the community at large. Most CARES
communities narrowed the scope of the needs assessment to the concept ofvolunteerism . They asked
about needs in the volunteer community: What kind of volunteers does your organization need? What
volunteer support services would benefit your organization? Does your organization train volunteers?
How? What interventions would best strengthen the volunteer initiatives in the community? From this
information, most began to create a structure or entity to meet these volunteer needs.
Two communities took a different tactic. They asked the community to identify and prioritize local
problems. From these prioritized problems, they created a volunteer entity and/or service learning
project(s) to address these identified community problems, which resulted in strengthening
volunteerism in the community ~tself. Interestingly, these two CARES communities were the sanie
two that managed to integrate service learning practiceS into other systems.

Is the Steering Committee seen as a legitinwle body? Are political leaders, and/or opinion-makers,
represenJed? How weU does iJ represenJ youth groups, stakeholders in the community?
With the exception of one CARES initiative that did not have a committee, CARES Communities
brought together a Steering Committee of stakeholders from the volunteer community. According to
interviewees, each community represented a legitimate body: collaboratives were a mixture of leaders,
middle management and line staff from non-profits, youth organizations, and schools. However,
political leaders, opinion-makers, other "movers and shakers" were not necessarily part of the group .
As a representative body, Steering Committees weighed heavily on the side of tradition. The schools,
social service non-profits, volunteer non-profits, youth groups, etc. were well represented. Most
Collaboratives were less representative of the non-traditional : community-based and/or neighborhood
organizations , religious groups , minority groups , the business community, and/or the volunteers,
adults and youth, themselves. This is not to say the Collaboratives did not try to solicit these groups,
or that they did not get some input from these groups . Many lacked strong linkages or a heritage to
these non-traditional groups , which made it difficult to gain their involvement .

••

.What is the relationship between community partners? Are members flexible? Able to. compromise?
1s there mutual respect, understanding, trust? Is there a feeling of ownership of the process and
outcome? Is there open, frequenJ communication? How does iJ compare to other collaboratives
you have been involved with?
Partnerships formed within five of the Collaboratives involved the local Community Foundation, the
CARES Coordinator and a Steering Committee (recall that one Collaborative did not form a Steering
Committee) . Partnerships varied from four to over thirty people . Regardless of numbers , only two of
the five CARES Communities reported no real problems with partnerships over time. This was not to
say that these two collaboratives did not experience some tension (as was the norm for CARES
Communities), but, it did not dominate the process. nor did it last long. According to these
interviewees , mutual respect, understanding , trust, and ownership were high from beginning to end.
The other partnerships - while feeling there was respect --experienced major tensions , lack of
understanding , varying perceptions of group processes, lack of trust, and varying levels of ownership.
These perceptions changed little over time . Dynamics were usually divided along the lines of roles,

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Michigan CARES: A Firsi Year Evaluation

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�.,

e.g., between the local foundation and CARES coordinator, or between the Steering Committee and
the local foundation, or among all three.
All of the Collaboratives reported similar communication structures. There was formal
communication: meetings, minutes of those meetings, information packages, etc. However,
collaboratives seemed to differ on quality and quantity of communication over time. For the two
collaboratives where tension was at a minimum or absent, there was ongoing, formal communication
among all parties involved. Meetings, for example, were a priority. They were scheduled
frequently, (i.e., once a week), and/or members understood that meetings would be on demand.• One
Collaborative, in particular, reported that they were constantly re-visiting their mission so that
communication problems were kept at a minimum. Members of these two Collaboratives were well
· informed, and unconcerned about communication protocol.
For the other CARES Collaboratives, where real tensions existed between partners - while reportedly
having similar communication strUctures - there was less communication between groups, and
invariably there were communication problems of some kind between partners. One bone of
contention was communication protocol. Who was to communicate to whom? There were problems
with clarity, mixed messages, and differing perceptions. In one Collaborative, the CARES
Coordinator was perceived as a "great" facilitator by the Steering Committee members, but a "poor"
one by the local foundation. Some felt uninformed. Some members of one Collaborative had never
seen or endorsed the initiative's strategic plan. Meetings were less frequent in comparison to the two
aforementioned Collaboratives; in fact, in one collaborative. a formal meeting had not been called
since February 1995. These communication processes and perceptions did not shift much over time.

How are decisions made? Who has power in the group? Has power, representation or
relationships shifted over time?
Characteristically, most CARES Collaboratives reported that they made decisions through a
democratic process . Processes ranged from -- formal, ongoing re-visiting of the mission until
consensus was reached - to a majority vote - to informal discussions whereupon partners just
naturally fell into agreement.
In one Collaborative, however , according to the Steering Committee, this democratic process did not
. _apply. -Steering Committee members felt they were utilized in an advisory capacity. Actu.al decision•• making was limited to the local foundation and the CARES Coordinator. Inasmuch as this particular
scenario seems a deviant case compared to the democratic processes reported by the others, a constant
theme rang throughout most of the CARES Collaboratives: most perceived that the local foundation
held the purse strings not only to the CARES initiative, but other initiatives as well. To members, this
meant clout and final decision-making power. Ironically , while typically it appeared that the local
foundation's clout brought people to the table, it also appeared to inhibit the openness of the process .
This "authority" played out in three ways . In some situations the local foundation took a hands off
approach ; Collaborative members barely had contact with them, and did not feel inhibited to make
their own decisions . In most situations though , the local foundation took a hands on approach and/or
was more visible. Typically, members did not feel that the local foundation wielded their power, but
members were sensitive to it, conveying that they did not want to "burn their bridges" with the local

As one collaborative member reiterated, "We had a rule. If you could not go yourself. send someone
else . ·
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Michigan CARES: A Firs/ Year Evaluation

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�foundation. In the situation were the CARES Steering Committee was used only in an advisory
capacity, however, members felt intimidated by the local foundation's clout, were anxious not to cross
them, and hence kept much of their thoughts to themselves. These perceptions remained over time.
What implementation barriers/strengths were identified during the developmenJ of CARES?

Collaborative members were asked about barriers and strengths that influenced the implementation of
CARES. As expected, some barriers and strengths were indigenous to the Collaborative itself. For
example, one Collaborative mentioned a rift between two major stakeholders as a barrier; and two
Collaboratives spoke about liability issues that bogged down their process . Rural co~unities
perceived their small community as a strength to implementation because everyone knew everyone
else. Common strengths and barriers across CARES Collaboratives included:

Strengths:
o

The design of the grant allowed for flexibility and financial support. MCSC gave
communities a "blank sheet," and a sense of safe environment in which to plan and
act without fear of reprisal. A planning grant where communities were able to hire a
CARES Coordinator took the burden off of staff who might otherwise have to take on
CARES work along with their other duties.

o

The design of the grant also legitimized the opportunity to bring people together
across lines that usually do not - or might never - cross. It created a legitimate
opportunity to learn about each other and build relationships for collaboration.

o

Collaborative members learned a great deal about each other, other stakeholders
in the community, and other organizational cultures.

Barriers:

••

o

There was ambiguity surrounding the mission of the Michigan CARES initiative
and what grantees were supposed to be doing. Overwhelming, Collaboratives felt
that it was unclear as to what MCSC wanted or expected of them.

0

· There was a lack of linkages and/or common understandings among partners,
including MCSC. MCSC , though well intended, did not seem to understand the
nature of community organizing or the role and culture of community foundations.
This impeded general communication and sensitivity to community issues such as a
small organization's limited ability to participate without being compensated . In
addition. many "traditional" stakeholders lacked linkages to minority or church
groups , or non-traditional groups such as community-based neighborhood associations.
This impacted member outreach . Also , Collaboratives reported spending time on
issues of "political correctness, " (e .g ., being sensitive to racial/ethnic terms) .

o

Collaboratives perceived the CARES ' time line as too short. Starting
collaborations from the "ground up " is very time and energy consuming .

o

Collaboration was a more difficult process for smaller organizations, who could
not often afford to lend their staff without some compensation.

SPEC Associates for MCSC
Michigan CARES: A Firsl Y&lt;'ar E valuation

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�o

During implementation, core members or groups changed composition.
Collaboratives reported that this slowed down the process. As a result, Collaboratives
spent a lot of time re~rienting and re-focusing members.

o

Lack of a common definition or vision of "service learning" and "volunteerism"
bogged down the process. Members, stakeholders, and the community at large,
often had different pictures of what service learning was. Some stakeholders or
potential stakeholders saw the concept as narrow, (e.g., tied to the schools). Others
saw it as a broad concept, (e.g., helping clean up a neighborhood). One Collaborative
struggled with whether adjudicated youth, who were required to do community
service, fell into the definition of "service learning" or "volunteer." Some envisioned
volunteetism as requiring a lot of administrative money. Some had a stereotype of the
volunteer: "someone who goes into the Red Cross and stuffs envelopes." Typically, .
this lack of a common vision or language impacted support and buy-in, impairing
outreach to minority groups ~ community-based organizations, and potential funders.

o

Communication was a barrier. Unclear lines of communication, e.g., not knowing
the proper communication protocol (between MCSC, CARES Coordinator and the
local foundations) was cited as a problem in the majority of CARES communities.

o

Turf issues were a barrier. Almost all of the Collaboratives had to work through (or
were still working through) turf issues.

What lessons have been learned so far?
Collaborative interviewees were asked to share with other potential CARES communities, lessons
from their own experience. Common lessons included:
o

Building a sense of purpose that is owned takes time. It requires a substantial
investment in relationsh ip building .

0

Do your homework up front. Get clarity about the grant's purpose the funders.
Most Collaboratives felt they wasted time trying to figure out and clarify expectations
from MCSC . This only served to frustrate players and bog down the process . As a
solution, one CARES Coordinator interviewed MCSC to clarify the CARES' mission.
Also , Collaboratives mentioned the need to try to anticipate unexpected outcomes or
problems with the projects . For example, one Collaborative set up a mural painting
project for a day only to find out later that an extra day was needed for primer.

o

A full-time person is needed for CARES. This person not only needs time to do
outreach , organize and implement, but also to provide continuity and build a history.

o

People need to go into CARES with an open mind . Representatives need to be
open to sharing information , state their agendas up front , and be able to listen to
others ' needs and problems without judgement.

o

Do not try to do too many service learning projects at the same time. In most
instances , Collaboratives either felt inhibited by the projects themselves -- believing
them to be secondary to their CARES initiative -- or they became overwhelmed trying
to implement too many projects at once.

-

SPEC Associates for MCSC
Mich igan CARES: A First Y~ar Evaluarion

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�,
Whot outcomes do you aped to see, that is lww will the CARES' initUJtive impad the communityt
Long tenn? Slwl1 tenn?
CARES Collaboratives anticipated many outcomes over the grant year. Many were specific, applying
only to their own service learning projects or collaborative vision. One Collaborative wanted to see a
community-wide volunteer center up and running; another Collaborative wanted to see cleaner
neighborhoods and less gang violence. Common anticipated outcomes across most CARES
Collaboratives included:
o
o
o
o
O·

o
o
o
o

Widespread awareness of volunteerism/service learning.
Less tension and more cohesion among community players.
New partnerships, new doors opened, new paths created.
Increased collaboration.
Teams of volunteers to work on a project.
Increased participation of youth and adults in volunteer/service learning efforts.
Increase in learning and understanding of others.
Collaboration between non-profits and schools.
Enhanced quality of life in the community.

Not surprisingly, Collaboratives had difficulty accomplishing all envisioned outcomes within the grant
year. Generally, relationship outcomes such as less tension between partners, new contacts with the
community, and learning about other stakeholders were achieved by all Collaboratives. Half of the
Collaboratives accomplished their major goal: creating an entity to support volunteerism; facilitating
the adoption of service learning projects into other organizations; or creating a planning document.
Half of the Collaboratives accomplished some intermediary steps towards their major goal, such as
procuring a joint funding venture for a volunteer center; organizing a kickoff conference for a youth
development network; or beginning renovations of a physical space for a community resource center.

Are there any unanticipated consequences of the initilJtive?
Collaborative members were asked about unanticipated consequences of the initiative, that is,
outcomes that were a surprise to them. Two common unanticipated outcomes were gleaned:

••

o

Collaboration takes much more than a year .

0

There were many people from outside of the initiative who wanted to connect with the
Collaborative. For example, Collaboratives received unexpected help with their
service learning projects from others in the community, and/or they were asked to
participate in other community projects or with others on a grant.

What was the nature of technical support as provided by MCSC?
When asked about the provision of technical suppon by MCSC , three common themes emerged :
o

MCSC staff were accessible and very willing to help . MCSC staff readily visited the
communities. and were helpful in providing key resources for projects .

o

Although well intentioned , MCSC staff were naive about community and foundation
roles and processes .

SPEC Associates for MCSC
Michigan CARES: A Firs/ Y~!ar E valuation

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�o

When communicating with the Collaboratives, MCSC staff were ambiguous about the
purpose of the CARES grant and what they expected of the Collaboratives.

What is your plan/vision for long tenn sustainment of tlu initiative?
Based on Collaborative interviews, three patterns of sustainment emerged. Collaboratives envisioned
relying on:
o

Member organizations to provide resources and in-kind support;

o

Payment for services provided to the community, e.g., rent money, buying
package; and/or

0

The institutionalization of the "concept" within other organizations, e.g. , service
learning project becomes part of the school's usual activities.

a training

Summary of CARES Communities
Table 1 summarizes the state of the CARES Communities at the end of the grant year viz a viz their
structures and outcomes. An "X" denotes the presence of the characteristic, a blank denotes absence.

TABLE 1: Structures and Outcomes Across CARES Communities
Characteristics

1

2

3

4

Steering Committee

X

X

X

X

Service Learning Projects

X

X

Formal Communication Links

X

X

Hands-on Role by Foundation

-

5

X

X

X

X

X

X

X

X

X

X

X

X

X

Achieved Relational Outcomes

X

X

Achieved Non-relational Outcomes

X

X

6

X

X

X

As Table 1 shows, common characteristics of the collaboratives were formal communication links and
achievement of relational outcomes . Collaboratives differed in whether they had a Steering
Committee, the extent to which they implemented service learning projects , and the extent to which
the foundations played a hands-on role in the process .

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�Michigan CARES Grant Criteria
A checklist of criteria for Michigan CARES grant applicants included the following:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)

replicable model,
measurability,
reliance of volunteers of all ages,
collaboration,
community-based planning,
service-learning,
sustainability, and
youth involvement.

Examination of the CARES grant criteria indicates that Collaboratives were successful , for the most
part, incorporating the CARES criteria into their initiatives. Endeavors were replicable -replicable
in the sense that a process could be reproduced, an organizational structure could be replicated,
and/or projects could be mimicked in other communities . Similarly, each CARES community had
measurable outcomes , (e.g., relational outcomes, service-learning projects, new structures in place,
etc.). Most focused on service of both youth and adult volunteers.
All CARES Communities had some form of collaboration with member(s) in the community. In
some instances collaboration was limited to two players, in other instances it involved a broad-base of
traditional volunteer stakeholders (e.g ., the school systems and non-profits). Still in other instances ,
collaboration involved traditional and non-traditional sectors such as the business community.
Community-based planning occurred in all CARES Communities. For example, all CARES
Communities sought some kind of input from the community, in the form of focus groups , sitting on
committees, open community forums and so on. Actual community-based decision-making in the
planning process occurred in four CARES Communities.
With the exception of one community , service-learning was integrated in one way or another into
the initiative. Albeit, there were qualitative differences. Most CARES Communities built, or were
building, an entity to help nunure service-learning in their community (e.g ., creation of a volunteer
center to ·match students and projects, or the creation of a youth development network to· strengthen
•• ·youth resources, training and networking). Most did projects that were of a service-learning nature,
such as college students working with the aged in .nursing homes ; or beautification projects
implemented by youth. While initiatives clearly valued service-learning, nonetheless , most service
learning projects were single events and/or the Collaborative was in the beginning stages of creating a
supportive structure that would bring service-learning to the forefront. Only two CARES
Communities managed to make actual changes in institutional practices and relationships that reflected
service learning. One community created a job shadowing project for ninth graders to be adopted by
the schools in their "school to work " initiative . Another CARES Community created a beautification
service-learning project that was adopted by a local school in concert with a non-profit organization.
Sustainability was formally attained by only three Collaboratives. They had in place written
agreements of commitment by organizations to sustain the initiative. One Collaborative procured a
joint funding venture with another stakeholder so that a volunteer center could be funded for three
years . Another Collaborative had agreements from two organizations to provide administrative
support to the CARES Steering and Advisory Committee. The third Collaborative had a service
learning project integrated into the school system. CARES Communities which had no formal
SPEC Asso.:iates for MCSC
Michigan CARES: A Firsl Yt&gt;ar Evaluation

14

�commitments in place envisioned member organizations donating staff and resources; and/or
sustainability through services rendered to the community, such as volunteer training.
Youth involvement seemed to be the least well met criteria. In general, most of the CARES
initiatives had indirect involvement from youth viz a viz youth groups. However, only half of the
Collaboratives had youth attend meetings, and only two had youth involved in the actual planning.
Table 2 summarizes the implementation of the Michigan CARES grant criteria according to each
CARES site. An "X" in the box denotes presence of the criteria, a blank denotes absence.

TABLE 2: Michigan CARES Criteria According to CARES Communities
CARES Communities

s

6

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Service-learning

X

X

X

X

X

Community-based
Planning

X

X

X

X

X

3

Criteria

1

2

Youth

X

X

Replicable

X

X

X

Sustainability

X

X

X

Collaboration

X

X

Measurability

X

All Ages

4
X

X

Factors Related to the Integration of Service Learning
••

- Recall that the vision of the CARES Collaboratives was to strengthen volunteerism/service learning in
these communities in order to improve the quality of life. Of import to MCSC was the extent to
which Collaboratives integrated service learning pr.actices into other systems such as the service and
school systems. As mentioned earlier, only two Collaboratives achieved this goal during the grant
year . An important question is why these two Collaboratives and not the others? What factors were
key in facilitating this integration?
Utilizing a case comparative method , Collaboratives were divided into two groups : those that were
successful at integrating service learning practices and those that were not. Next, a list of factors was
gleaned from the interview data presented above. Finally , Collaboratives were assessed individually
according to the presence or absence of these factors. The assumption was that only those factors that
were present in the "successful" Collaboratives and absent in the "unsuccessful" Collaboratives were
key to the outcome of integrating service learning practices into other systems. Thus , if one factor
was present in the two "successful" Collaboratives , and present in only one "unsuccessful"
Collaborative. this factor was ruled out as a predictor of success.

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Michigan CARES: A Firs/ Yt&gt;ar Evaluation

15

�Table 3 below, displays the loading of the factors. It appears that five factors are key in successful
integration of service learning into other systems. These are: (1) relationships in the community
already built prior to the CARES process; (2) a prior history with MCSC; (3) good communication
between all players involved in the Collaborative; (4) mutual understanding, respect and trust among
partners; and (5) a needs assessment that focused on community problems rather than the needs of the
volunteer community.

TABLE 3: Relationship of Factors to Integration of Service Learning Practices
CARES Communities

s

s

u

u

u

u

No history of collaboration.

X

x .

X

X

X

X

Bridges already built prior to CARES .

X

X

Prior relationship with MCSC.

X

X

Shared decision-making.

X

X

X

n.a.

X

Good communication.

X

X

Community-based input into planning.

X

X

Community-based planning.

X

X

Service Learning incorporated into vision .

X

X

Needs Assessment based on Community Problems.

X

X

Mutual respect, trust, and understanding.

X

X

FACTORS:

S
U
n.a.

-

n.a.
X

X

X

X

X

X

n.a .

X

X

X

X

n.a.

= Successful at integrating service learning practices into other ·systems .
= Not successful at integrating service learning practices into other systems .
= Not applicable .

.Summary and Recommendations
Over the grant year the six Michigan CARES communities made significant inroads in enhancing
volunteerism in their communities for the purpose of strengthening their community. Relationship
outcomes such as less tension between partners , new contacts with the community, and learning about
other stakeholders were achieved by all Collaboratives. Half of the Collaboratives accomplished their
major goal. such as creating an entity to support volunteerism; integrating service learning projects
into other organizations; or creating a planning document . Half of the Collaboratives accomplished
some intermediary steps towards accomplishing their major goal , such as procuring joint funding for a
volunteer center; organizing a kickoff conference for a youth development network; and beginning
renovations for a physical space for a community resource center.
In general, Collaboratives were successful in meeting most or the CARES criteria established by
MCSC for grant applicants. Collaboratives were replicable, measurable, and focused on all ages
for the most part. All sought planning input from the community. Collaboration occurred in all
.commul}ities , albeit with variation: some with only two partners , others with over thirty. Youth
involvement occurred in half of the Collaboratives, but only two of these involved the youth in actual
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Michigan CARES: A First Y~ar Evaluation

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�..

•

decision-making. All Collaboratives had plans for sustainability through member organizations
donating staff and resources, services rendered to the community, and/or institutionalizing the
"concept" within other organizations. Half of the Collaboratives managed to secure sustainment.
With the exception of one community, service-learning was integrated in one way or another into
the initiative. Albeit, there were qualitative differences . Most CARES Communities built an entity
to help nurture service-learning in their community, such as the creation of a volunteer center to
match students and projects, or the creation of a youth development network to strengthen youth
resources, training and networking. Most did projects that were of a service-learning nature (e.g.,
college students working with the aged in nursing homes; beautification projects implemented by
youth) . While initiatives clearly valued service-learning, nonetheless, most service learning projects
were single events and/or the Collaborative was in the beginning stages of creating a supportive
structure that would bring service-learning to the forefront. Only two CARES Communities managed
to make actual changes in institutional practices and relationships that reflected service learning. · One :
community created a job shadowing program for ninth graders involving business mentors. It is
being adopted by the school in a "school to work" initiative. Another CARES Community created a
beautification service-learning project that was adopted by a local school in concert with a non-profit.
Based on comparative case methodology, factors that appear to be related to the integration of
service learning practices are: (1) relationships in the community already built prior to the CARES
process (including a prior history with MCSC); (2) good communication between all players involved
in the Collaborative; (3) mutual understanding, respect and trust among partners; and (4) needs
assessments focused on community problems rather than needs of volunteers .
Collaboratives were well represented in the traditional sense of the volunteer community. Steering
Committees were made up of social service and volunteer non-profits , youth organizations, and the
schools. They often lacked representation from the more non-traditional groups such as
community-based and/or neighborhood organizations, religious and minority groups, the business
community , the youth and volunteers themselves , and "movers and shakers" in the community. Lack
of strong linkages to these non-traditional groups appeared to be a theme across all sites.

--

With one exception, Collaborative decision-making was shared. No one dominated the process -although Collaboratives were aware that the Community Foundation held the purse strings to the
CARES initiatives and others they might be involved in. Some expressed not wanting to "burn their
·bridges" with the local foundation. This perceived clout reportedly inhibited the openness of the
process in one Collaborative. Members were unwilling to disclose their feelings for fear of reprisal.
Examination of group processes such as trust, understanding, and open communication
suggested that difficulty in this area was more the norm than the exception. Only two CARES
Collaboratives reported no real problems communicating with partners; trust and ownership was high
among members . Other Collaboratives reported ongoing turf issues , tensions between partners , Jack
of trust and understanding, and /or poor communication. Group processes changed little over time.
Common barriers of the six Collaboratives included : (1) ambiguity of the mission of Michigan
CARES ; (2) lack of linkages and/or common understandings among partners; (3) the time the process
consumed; (4) the changing composition of core groups ; (5) lack of a common definition or vision of
service learning; (6) communication and (7) turf issues .
Strengths included : (1 ) the grant design which allowed for flexibility ; (2) the legitimate opportunity
to tiring people across lines that may not otherwise be crossed; and (3) the learning about each other.
SPEC Associates for MCSC
Michigan CARES: A First Year Evaluation

17

�I

4

Collaboratives felt that although MCSC staff were well intentioned, available, and resourceful, they
were not clear communicating their expectations to the CARES grantees, nor were they well versed in
community and foundation roles and cultures.
Collaboratives were asked about lessons they could share with other potential CARES grantees.
Common lessons included: (1) building a sense of purpose takes time; (2) it is important to do your
homework up front by clarifying expectations of funders and anticipating unexpected problems with
service learning projects; (3) not to do too many projects at once; (4) a full time person is needed for
CARES; and (5) people need to go into the process with an open mind.
In summary, all six Collaboratives made significant inroads in enhancing volunteerism/service
learning for the purpose of strengthening their community. All Collaboratives achieved relational
outcomes. Half of the Collaboratives achieved their (non-relational) anticipated outcomes within the
year . Most Collaboratives managed to infuse service learning into their missions and/or complete
service learning projects. Only two, however, managed to integrate serv.ice learning practices into
other systems, and within their own processes. This significant outcome appeared to be related to (1 )
pre-existing relationships ; (2) good communication; (3) mutual understanding, respect and trust among
partners; and (4) needs assessments focused on community issues rather than volunteer issues.
Interestingly, such factors as prior relationships , good communication, mutual respect, understanding,
and trust have also been identified as key factors in the research literature on collaboration.5

-

Since relationships (past and current) appear to be central for CARES and other collaboratives
to be successful, relationship outcomes should not be minimized. In fact, perhaps outcomes from
the different Collaboratives should be viewed within the context of the stage of their relationships.
For example, Dr. Scott Peck (1987) , in his book A Different Drum, Community Making and Peace,
suggests that there are four stages that groups go through to become a community: Stage I where
people are polite, but not necessarily honest; Stage II where people are honest, but try to influence
others to their point of view; Stage Ill where people go inward and question their values , their need
to control , etc. ; and Stage IV where people just listen and share without judgement or agendas.
Using this context, one might say that two of the Collaboratives were at Stages III or IV ; the others at
Stages I and II prior to CARES . Different outcomes might be postulated according to the stage of the
community. For example, if the CARES Community has no prior relationships, then this might be an
intermediate outcome that needs to be achieved before service learning can be integrated into other
systems. Hence, legitimate success for this Collaborative, in Stage I or II might be simply
relationship building. As one interviewee stated intuitively: "Is there enough legacy out there for
other communities to build a CARES initiative? "
Based on the evaluation findings , the following recommendations are offered:
o

Utilize community issues as a means to strengthen volunteerism/community
service. While most CARES communities started life with a focus on volunteer
issues , intending to create mechanisms to address these issues , the most successful
CARES communities began with identified community problems and then created (or
strengthened) volunteer mechanisms to address these community issues .

5

Mattessich, P. W. &amp; Monsey, B. R. ( 1992). Collaboration: Mar Makes it Work. A Review
of Rl?Search Lirerarure on Factors Influencing Successful Collaboration . St. Paul , Minnesota:
Amherst H. Wilder Foundation .

SPEC Associates for MCSC
Michigan CARES: A First Y&lt;'ar Evaluation

18

�....,

.

-

o

Funders should value relationship outcomes. Data suggests that relational outcomes
are key to the success of CARES and other collaboratives. However, building bridges
takes time. CARES relationships did not shift over a period of three to four months.
In the most successful Collaboratives, relationships had been long established between
the local Community Foundation, the CARES Coordinator, and MCSC .

o

CARES success might best be interpreted within the context or an incremental (or
a spiraling up) process. Research suggests that certain relational legacies, external
factors such as political favorableness, good communication, etc. need to be in place
before other outcomes can occur. Thus, success for one CARES initiative might be
defined differently from success for another, depending .upon the ini~ial situation.

o

Players who have clout, in particular the local Community Foundation, ·need to ·_ ·
be sensitive to their influence on the _collaborative process. Although most
decision-making was shared, §Eill CARES members were aware of who held the
power in the group, and somtA.vere wary of it. In some situations, this had no impact,
in other situations members were mindful not to bum bridges with the powers that be,
and still in another community, members were not willing to disclose their concerns
for fear of reprisal . Interestingly, problems of power differential in groups have been
documented in the literature. Research suggests that training partners to heighten their
awareness of this issue and to heighten the "assertiveness" of less powerful partners
can be a viable solution to the perceived lack of equality.6

o

To do technical assistance, MCSC staff need to orient themselves to the cultures
and processes associated with the partnerships. Members rarely used MCSC for
technical assistance because members felt MCSC lacked understanding of the local
Community Foundation culture and community organizing.

o

Most Collaboratives could benefit rrom training or technical assistance in
managing conflict. Relationship is a key factor in the collaborative process; most
collaboratives had difficulty with tensions between stakeholders. Conflict management
skill building could help the Collaboratives to develop more quickly or more solidly .

0

Collaboratives need to rocus on building linkages to non-traditional entities .
Typically, Collaboratives lacked representation from religious groups, communitybased and neighborhood organizations, minority groups , the business community,
unions, etc. To be truly community-owned , these groups should be represented .

Collaboratives are not easy . Regardless of how much or how little history communities have building
relationships , there are always snags , misunderstandings , new situations to contend with , and
ambiguity . A few of the members who had experience in building collaboration seem to accept, more
so than others , that building sustainable relationships involves hard work and some level of discomfort
and ambiguity . The CARES Collaboratives are to be commended for embarking on such a difficult
and worthwhile task. After only one year , it may be too soon to estimate the impact of their efforts.
Given the time it takes to build true collaboration, the outcomes of Michigan CARES may not be
apparent for years to come.

6

Beck, A . (1985). Dissertlltion Abstracts. East Lansing, MI: Michigan State University.

SPEC Associates for MCSC
Michigan CARES: A Firs/ Year Evaluation

19

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                    <text>Michigan CARES
Planning Retreat
MARCH 19-20, 1996

HOLIDAY INN WEST, LANSING

Welcome to the 1996 Michigan
CARES Planning Retreat. With the
help of noted experts in the
nonprofit and business sectors, we
will focus on the role of CARES in
the community, the importance of
service-learning, how to evaluate
your program, and clarifying your
CARES objectives.
The goal of this retreat is to assist
you and your partners in
implementing Phase II objectives,
developing innovative projects,
and tools to sustain these projects.
Your experience and discussion will
prove invaluable to the learning
experience. Feedback on the
retreat is essential, so let MCSC
know what you think!

A Division of the Michigan Jobs Commission

�CARES

AGENDA

March 19
9:00-10:00

Registration - REGENCY A

10:00 - 10:30

Planning Retreat Commences: Welcome and Introductions

10:30- 12:00

Workshop #1- REGENCY A
Louise Giugliano
Ms. Giugliano is an independent school and professional development
consultant who works nationally with schools, state departments of
education, professional associations and community groups interested in
improving teaching and learning.

Objectives:
• identify how service-learning already exists in CARES projects
•

•

discuss why CARES needs to move into service-learning
programs while acknowledging the importance of the
"traditional volunteer"
evaluate existing definitions of service-learning

•

generate concrete examples of how a community-based
organization can create and sustain a service-learning project

•

develop an action plan for a service-learning project or
conference

12:00- 1:00

Lunch - AMERICAN Room

1:00-2:30

Workshop #1 Continues in REGENCY A

2:45-4:00

Workshop #2
Joyce Griffith, Statewide Community-Business Director

Electronic Data Systems
Objectives:
• distinguish communication techniques which can enhance or
impede a collaborative process
• discuss business ' role in a Michigan CARES project
• share generated partnership ideas
• discuss business constraints
• identify the Lansing Regional Chamber of Commerce's
Partnership Handbook as a model resource
Workshop #3 -

REGENCY A

Karen Tice and John Seeley, Formative Evaluation Researc h

Associates (FERA)
Objectives:
• present stakeholder-based evaluation
• discuss FERA's history in relation to Michigan CARES, community
foundations, and volunteer centers
• outline CARES Phase II direction and purpose
6:00- 7:00

Dinner- AMERICAN Room

�March 20
8:00-9:00
9:00-12:00

Continental Breakfast- Outside the MICHIGAN Room

Workshop #4 - MICHIGAN Room
Michelle Napier Dunnings, Project Innovations
Objectives:
• identify needed dynamics for an engaging presentation
Breakout Rooms
• clarify your CARES "story"
Alpena- Waverly
• develop a CARES timeline
Flint- RegencY C
Marquette - Regency D
• develop a metaphor for your CARES project
Muskegon -Ambassador
• work on a Phase II objective by selecting an audience (business,
Grand Rapids - Mackinac
nonprofit, dissemination opportunity, educators, volunteers, etc.)
Detroit- Regency A
and creating an engaging presentation
• present your developed program to the larger group
• the larger group will identify trends and lessons learned after
groups have presented

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                <text>Michigan Community Service Commission 1996-03-15 commission meeting Michigan CARES: Planning Retreat</text>
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                <text>Michigan Community Service Commission 1996-03-15 commission meeting Michigan CARES: Planning Retreat. Records are compiled in the Our State of Generosity collection by the Johnson Center, along with the files of the Michigan Nonprofit Association (MNA), the Michigan Community Service Commission (MCSC) and the Dorothy A. Johnson Center for Philanthropy. Originals are at the Michigan Community Service Commission.</text>
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                <text>Charities</text>
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                <text>&lt;a href="https://gvsu.lyrasistechnology.org/repositories/2/resources/515"&gt;Our State of Generosity collection, JCPA-04&lt;/a&gt;</text>
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                    <text>Alpena

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CARES Steering-Committee~----....11

Ma

Flint
• Lead organization:
Community
Foundation
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over thirty
organizations
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programs in Phase I
• Published
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Flint Nonprofi t
Resource Center

~!li. ~~i~so;;;;J.
oriented
organizations)

• Volunteer Center
facilitates CARES
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• Steering Committee
composed of seven
nonprofit agencies

Center whert many of
the: putidpatins
!)rganiutions w ould
sh ~ cominon 1pACe

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Fo=dation serves as
the fiduciary agent

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Communi ty Raourcc

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Promote voluntn rifl'll,
M:rvi~a n d a aviu-

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�Michigan CARES definition:
oatt'omes
• Role of Coaununity
Foundations
a Overall CARES model
• l.n dividual commuuity
models

• Ra.tion..Je for Servi.ceLeilming Focus
• Collaboration: Lessons
learned

Connecting local service programs
and agencies through collaboration

CARES: Desired Outcomes
•
•
•

• Michigan CARES is a community
planning model.
• This model enables communities to
engage in meaningful collaborations.
• The collaborations' primary purpose is
to unite service organizations.
• The collaborations plan and
implement service learning programs.

CARES organizational chart

Ia synchronize efforts among and between service, volunteer,
and service-learning organizations
Ia increase enthusiasm for oollaborative projects

to increase knowledge base relating to service, volWlteerism,
service-learning. and "how to" effectively collaborate
• to meet locally-designed desired outcomes
• to create a cadre of Michigan service leade.rs, willing to assist
other communities in collaborative and service endeavors
• sustained collaborative endeavors

Phase II Direction:
• program and model
implementation
• work to merge local
focus with state-level
Phase TI foundation
• create appropriate
measurement tools to
document progress
• work for sustainability

Working in Collaborations:
Lessons Learned
• you can never
communicate enough
with each participating
organization
• the facilitator must
possess a high level of
community organizing
and interpersonal
relationship building
skills
a celebrate successes

• first determine
desired outcomes
then create
strategies
• chase after
enthusiasm
• access existing and

untapped resources

�</text>
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                  <text>Collection contains the records of four Michigan nonprofit organizations: Council of Michigan Foundations, Michigan Nonprofit Association, Michigan Community Service Commission, and the Johnson Center for Philanthropy at GVSU. The documents are compiled by the Johnson Center for Philanthropy, and records document the history of the organizations from the 1960s to the 2010s.</text>
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                  <text>Council of Michigan Foundations; Michigan Nonprofit Association; Michigan Community Service Commission</text>
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                <text>Michigan Community Service Commission 1996-03-15 commission meeting Michigan CARES PowerPoint. Records are compiled in the Our State of Generosity collection by the Johnson Center, along with the files of the Michigan Nonprofit Association (MNA), the Michigan Community Service Commission (MCSC) and the Dorothy A. Johnson Center for Philanthropy. Originals are at the Michigan Community Service Commission.</text>
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                    <text>WHO CAN JOIN AMERICORPS?
AmeriCorps members must be 17 years old or older, a U.S. citizen or legal resident, and have
completed their high school diploma or be willing to work on completing it during their Michigan's
AmeriCorps term of service.
WHAT ARE THE BENEFITS OF JOINING AMERICORPS?
AmeriCorps members have the opportunity to give back to their communities and nation. They
may serve either full-time (1700 hours over 1 year) or part-time (900 hours over 1-3 years). Each
individual A.meriCorps program decides whether their members will be full or part-time. Full-time
A.meriCorps members receive a minimum living allowance of $7,945 for 1700 hours of service
and an educational award of $4,725 . Full-time members are eligible to receive health care
insurance and may be eligible to receive child care benefits, if they meet certain income eligibility
criteria. Part-time A.meriCorps members receive a minimum living allowance of $4,206 for 900
hours of service and an education award of $2,362. Part-time members are not eligible for health
care insurance or child care benefits. The living allowance is distributed tq the member throughout
the year. The education award is provided only after the member has successfully completed
his/her term of service.

How CAN I APPLY?
Twelve AmeriCorps programs are currently operating in Michigan. If you wish to apply for a
position as an AmeriCorps member, fill out the enclosed referral form and send it back to the
Michigan Community Service Commission. Your form will then be forwarded to the program(s)
·
operating in your preferred geographic region.
1994/95 MICHIGAN'S AMERICORPS PROGRAMS
•

AMERICORPS MILES: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to promote independent
living of elderly and low-income citizens in Marquette county. The program focuses on
meeting the needs of 300 residents by providing health care, personal care, chore and
housing rehabilitation services. The members carry out this mission by assisting Health
Department and Community Mental Health staff in conducting health assessments on
clients. Corpsmembers will review the assessments and make appropriate referrals. In
addition, corpsmembers will identify additional volunteers in the community who will
provide direct services to the elderly.

•

AMERICORPS OAKLAND: MICHIGAN'S AMERICORPS
This program involves part-time AmeriCorps members in an effort to reduce violence for
1,000 Pontiac youth by providiBg alternatives and academic support. _The members carry
out this mission by focusing on two component areas. The education component works to
reduce truancy in the Pontiac junior high schools, and deliver conflict resolution/peer
mediation, tutoring, and educational enrichment programs. The recreation component will
be delivered through Pontiac nonprofit community-based organizations using resources
such as neighborhood parks and recreation centers, Boys and Girls Club, YMCA,
Salvation Army, local schools, etc.

�•

CARING TOGETHER ELDERSERVE: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to institutionalize
community-based volunteer care to the elderly within 10 distinct communities across Metro
Detroit so that their elderly residents can remain living independently in dignity in the
community and home of their choice. The members carry out this mission by acting as
volunteer program coordinators working directly with elders, volunteers and community
boards to provide informal services such as transportation, home maintenance, friendly
visitation and personal advocacy.

•

CIRCLENET: MICIDGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to challenge and
empower youth with developmental disabilities to move to new levels of community
involvement. The members carry out this mission by focusing on developing a Circle of
Friends and a Big Brother/Sister (who leads the Circle of Friends) for each of the youth.
This Circle of Friends makes a one year commitment to work with the youth to develop an
Action Plan that challenges the youth and the surrounding community to decrease the
youths' social isolation while increasing his/her community involvement and independence
skills.

•

DETROIT'S ACADEMIC SUCCESS PROJECT: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to improve the academic
success and attainment of youth in Detroit' s federally-funded Empowerment Zone. The
project will create a corps of service-learning coordinators, who will target all classes of
one grade level in each of three schools. In teams of six, the AmeriCorps members will
provide tutoring, parental enrichment activities, and the development of a service-learning
curriculum in cooperation with teachers. Two AmeriCorps members will focus on youth
and parents with special needs, such as those who face cognitive, linguistic, or physical
obstacles.

•

EASTERN MICHIGAN UNIVERSITY, TEAMS FOR SCHOOL SUCCESS:
MICHIGAN'S AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to promote
school success for 1500 elementary and junior high youth in the Ypsilanti area. The
members carry out this mission by creating and implementing 75 plus after-school clubs
(language, drama, journalism, recreation, math, science, etc.) and tutorial groups.

•

ENVIRONMENTAL PROBLEM SOLVING iN LANSING: MICHIGAN'S
AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to address
urban environmental problems by connecting community residents' initiative and students'
applied science skills to make Lansing' s neighborhoods a better place to live for over 5,000
individuals. The members carry out this mission by partnering with local community
members to "get things done" across Lansing. The work at these sites includes: creating
community gardens, performing alley restoration, revitalizing dead end streets and river
banks, and developing a High School Environmental Club.

•

GENESEE COUNTY AMERICORPS PROGRAM: MICHIGAN'S
AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to meet
unmet community needs in the areas of education, environment, human needs, and public
safety through a coordinated community collaborative. The members carry out this mission
by working through community organizations to recruit volunteers to act as Girl Scout
troop leaders, rehabilitate homes in the Genesee County area, create and carry out
environmental and solid waste reduction presentations, expand two late-night/earlymorning activity programs for youth, and teach computer literacy skills to youth.

�•

GRAND RAPIDS SERVICE CORPS: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to enable a group of
young adults to enhance their self-worth, develop leadership skills, and practice good
citizenship by actively meeting communitY needs in the areas of education, environment,
human needs, and public safety. The members carry out this mission by developing and
implementing after-school activities for youth, involving local residents in neighborhood
environment service projects, and improving students math/reading skills through tutoring
efforts.

•

MICHIGAN NEIGHBORHOOD AMERICORPS PROGRAM: MICHIGAN'S
AMERICORPS
This program inv-olves full-time and part-time AmeriCorps members to; strengthen
communities, and develop member citizenship and skills in addressing specific education,
human and environmental needs in the Detroit area. The members carry out this mission by
involving youth in after-school tutoring, summer enrichment, and leadership programs,
building community capacity for neighborhood revitalization, economic development, and
environmental projects, and assisting four community based organizations and community
residents to increase affordable housing and (the accessibility of) public health.

•

RURAL STRATEGIC ACTION INITIATIVE: MICHIGAN'S AMERICORPS
This program will involve full-time AmeriCorps members in three rural communities to
promote community and team-oriented problem solving in the areas of human need and
education. The members carry out this mission by refurbishing substandard homes,
building one new home per county, creating two programs per county that will involve
2,700 youth and 900 families in after-school and enrichment programs, and recruiting 500
volunteers per county who will, in total, devote 30,000 hours of volunteer service to the
AmeriCorps program.

•

SAGINAW 'AMERICORPS: MICHIGAN'S AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to increase
-the level of public safety in the City of Saginaw through collaborative efforts of public and
private organizations, residents, and youth. The members carry out this mission by
educating elementary school children about crime and safety, bridging the gap between law
enforcement and young people, maintaining neighborhood watch programs, involving
Saginaw youth in after-school enrichment, recreation, and education programs, and
providing tutoring support to over 2,000 youth.

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                    <text>Michigan Community Service Commission
March 15, 1996
Olds Plaza Building- Lansing
10:00 a.m. - 1:00 p.m.

MINUTES
MEMBERS PRESENT:

Michelle Engler, Chair
VictorBegg
Mary Ellen Brandell
Julie Cummings
Judith Dunn
Dorothy Johnson
Terry Langston
Kathleen McCarthy
Jim Muir
Vernie Nethercut
Joel Orosz
Terry Pruitt
Frank Dirks, Ex Officio

MEMBERS ABSENT:

Sister Mary Martinez
Lisa Ditch Murray
Eunice Myles
Randy Neelis
Alton Shipstead
Michael Tate
Geneva Williams
Matthew Wesaw

OTHERS :

Jennifer Babcock; Attending with Julie Cummings
Barbara Bradford, Michigan Family Independence Agency
Ross Dodge, Michigan Department of Natural Resources
Dave Egner, Michigan Nonprofit Association
Jennifer Epps, Michigan Community Service Commission
Mary Estrada, Michigan Community Service Commission
Bonnie Graham, Office on Services to the Aging
Garry Gross, Michigan Community Service Commission
Paula Kaiser, Michigan Community Service Commission
Allyson Knox, Michigan Community Service Commission
Tracy McCloskey, Michigan Community Service Commission
Lisa McGettigan, Michigan Campus Compact
Mary Pfeiler, Corporation for National Service- Detroit
Lindy Reurink, Michigan Community Service Commission
Sam Singh, Volunteer Centers of Michigan
Angelia Salas, Michigan Community Service Commission
Octavia Vaughn Wilson, on behalfofGeneva Williams-UWCS
Carol Wolenberg, Michigan Department of Education

�I.

Welcome and Introduction - Chairperson Michelle Engler
The meeting was called to order at 10:30 a.m. by Chaixye~son Engler. A brief ~~troduction
of everyone attending and a special thank you to Comnusswner Johnson for chamng the last
meeting.

II.

Review of Minutes from December 1, 1995 Commission Meeting - Chairperson Engler
A motion was made by Commissioner Johnson to approve the December 1, 1995 minutes.
Commissioner Begg seconded the motion and the minutes were approved.

Ill.

Informational Items:
a.

Michigan CARES- Allyson Knox
Ms. Knox explained to all attendees what the CARES program is presently doing and
what they are planning to do in the future. Ms. Knox distributed two information
sheets. The first being the agenda for the Michigan CARES Planning Retreat on
March 19 &amp; 20, 1996 and the second was a description sheet on the different
CARES sites.

b.

Michigan's AmeriCorps- Paula Kaiser
Ms. Kaiser explained that she had completed all site visits and presently all are
accomplishing their goals. Ms. Kaiser informed the Commission that this year the
programs have systems in place and are focusing on the overall impact of the
program. The member training, supervision and service has significantly improved
in the second year.
Ms. Kaiser informed the Commission that there will be an AmeriCorps Retreat on
March 29 &amp; 30, 1996 in Flint. The main mission of the retreat will be education and
training.
Ms. Kaiser informed commissioners that AmeriCorps renewal applications are due to
the Michigan Community Service Commission on April 12, 1996. Chairperson
Engler asked Ms. Kaiser to give the name, a description of and the number of
members for each AmeriCorps program.
Commissioner Orosz asked about the budget rumors that are floating around. Mr.
Dirks and Mary Pfeiler of the Michigan office of the Corporation for National Service
explained where the Corporation stands on certain issues and what is presently being
done to correct the situation. Commissioner Nethercut explained that she thought it
might be helpful if all commissioners had a "fact" sheet on AmeriCorps so that when
they are asked questions they can answer questions correctly.
Chairperson Engler talked about the status in Washington with the Corporation for
National Service and the funding level for next year. Mr. Dirks talked about Senator
Grassley' s news conference and explained the paper's view and its ten points to
improve AmeriCorps and cut costs. He also talked about the Corporation' s views
and explained how everyone involved is coming together to compromise and make
AmeriCorps a great program.

2

�Commissioner Johnson mentioned that Ross Dodge from Michigan Depanment of
Natural Resources has been given an endowment of $20 million to support the
Civilian Conservation Corps. The Conservation Corps employs 18-25 year olds for
one year to do environmental projects. Mr. Dodge gave a detailed description of the
Conservation Corps.
c.

Learn and Serve Michigan - Angelia Salas
Ms. Salas gave an overview of the Learn and Serve programs in Michigan. Ms.
Salas explained that she has been doing site visits to make sure that programs are
meeting their goals and objectives. Ms. Salas told the Commission where each
program is located and what activities are happening in each program.

d.

MYPAC Update - Angelia Salas
Ms. Salas gave an update on MYP AC activities. She informed the Commission that
MYPAC is going to be presenting a workshop at the National Service Learning
Conference in Detroit on April 19, 1996. Ms. Salas informed the Commission that
this year MYPAC established subcommittees. The Public Relations Committee is
working to promote youth volunteerism and National Volunteer week by doing
interview for radio and TV and is working on developing a public service
announcement. The Conference and Ambassador committees are working to prepare
workshop materials to present at the National Service Learning Conference and
others. The Commission Outreach committee will work to increase youth voice at
commission events. Ms. Salas noted that is it often difficult for MYPACers to attend
functions because of school schedules but they will work to pull commissioners into
their activities as well.
Ms. Salas expressed MYP AC' s desire to continue the Panners in Service program.
Commissioners will be kept informed of MYP AC activities. The next MYPAC
meeting is Aprill3 &amp; 14, 1996.

e.

Staff Advisory Council - Lindy Reurink
Ms. Reurink gave an overview of the Staff Advisory Council. Ms. Reurink also
informed the Commission that the Council would be having a retreat on April 1,
1996 to refocus on what and where the Council is headed and the plan of action for
the future. There was some discussion on membership and Ms. Reurink listed the
members.

f.

Governor's Community Service Awards - Lindy Reurink
Ms. Reurink talked about the upcoming Governor's Community Service Awards
Program on May 16, 1996. Ms. Reurink explained that the Commission received
approximately two hundred nominations and that the Review Group had a very hard
time but had chosen the five finalist in each group. On May 16, 1996 the fmalist will
be honored at a reception and a dinner with the announcement of the winner in each
group that evening.
Ms. Reurink also asked the Commissioners to make sure to put that date on their
calendar because they will also be invited to the Governor' s Community Service
Awards Program on May 16, 1996 at the Lansing Center.

3

�,.
g.

Resource guides - Frank Dirks
Mr. Dirks talked about the different publications that the Commission is presently
working on, especially the new publication called the "Investments in Service". Mr.
Dirks explained that there were copies available for everyone and that we would be
distributing copies to several locations across the state.

h.

TAP-Youth Service - Frank Dirks
Mr. Dirks explained that the Commission has published a Resource Guide for
TAP-Youth Service to be distributed at the TAP-Youth Service Training Conference.
Mr. Dirks explained that this was made available through a grant from the Mott
Foundation.

1.

Administrative and Budget Status- Garry Gross
Mr. Gross discussed the budget report that the Commissioners received in their
meeting packet. Mr. Gross gave detailed information about each program' s budget
and expenditures according to available information from the department's budget
office.
Mr. Gross also explained that he will be doing site visits with the AmeriCorps and
Learn and Serve programs in the near future.

IV.

Executive Director's Report- Frank Dirks
Mr. Dirks talked about his report. Mr. Dirks pointed out three main issues which include the
Legislative Outreach Group and what they have been working on. The members of this
group are Chairperson Engler, Commissioner Orosz, Commissioner Tate and Commissioner
Pruitt. The second issue was all the hard work that has been done at the National level on
outreach. The third issue is the development of an Association of State Executive
Commission Directors. Mr. Dirks explained that he has been working very hard to get the
Ford Foundation to support this association.
Mr. Dirks mentioned all the upcoming activities of the Commission in the next few months.
Commissioner Pruitt asked if any Commissioners would be invited to these activities. Ms.
Kaiser explained that all Commissioners are welcome to the AmeriCorps retreat and Mr.
Dirks invited all to any and all events.

V.

Long Range Plan Issues
a.

Legislative Outreach- Michelle Engler, Joel Orosz, Mike Tate, Terry Pruitt
Commissioner Orosz gave a brief overview of the legislative outreach.
Commissioner Orosz informed Commissioners that they would be asked to contact
their own state representative and state senator regarding the Commission.
Commissioner Orosz also talked about the Legislative Community Service Awards
which will allow legislators to nominate people in their community for these awards.
The Commission will start this off by having a legislative breakfast to explain and
inform legislators about these ideas.

4

�A motion was made to set up a Task Force to handle all the details and to write a
proposal to submit to Kellogg Foundation for the Legislative program.
Commissioner Muir proposed to move the motion and Commissioner Johnson
seconded the motion. The motion was unanimous.
Commissioner Orosz made a motion to thank Chairperson Engler for all the hard
work she has done for the Commission and Commissioner Begg seconded the
motion.
b.

State Outreach and Promotion - Julie Cummings
Commissioner Cummings gave an overview of the state outreach plan and ideas that
she has collected. Commissioner Cummings passed out a one to three year plan on
outreach. Commissioner Cummings read through the plan and different ideas were
discussed. An outreach committee needs to be set up and volunteers will be needed
to serve on this committee. Commissioner Begg asked if we were still using our
poster that stated "Be a Volunteer" and it was discussed that this would be a more
detailed effort of outreach. The following people volunteered to be on the committee:
Commissioner Johnson, Commissioner Dunn, Commissioner Brandell,
Commissioner Begg, Commissioner Cummings, Sam Singh, Dave Egner and
Commissioner Pruitt, who said he would check to see if Dow Corning would help in
looking over a proposed plan.
Chairperson Engler explained that the Commission has been working on an
lntergenerational Poster contest. Ms. Reurink explained that four winning pictures
would be designed in a collage and the poster will be ready for distribution in May.

c.

New Partnership Meeting Update - Michelle Engler
Chairperson Engler explained that the meeting was held on February 12, 1996 and
community leaders from all the sectors, including public, private, social and religious
were in attendance. Chairperson Engler explained that the groups broke up into
different sessions and there was much discussion and networking. The follow-up
meeting will be held May 16 prior to the Governor's Community Service Awards.
Commissioner Johnson expressed concern about the term "social sector" and who it
includes. After some discussion it was decided that the term needs to be clarified.

VI.

New Business
a.

State Commission Network

Mr. Dirks told the Commission that he had already covered the state commission
network in his executive director's report. Mr. Dirks thanked Mary Pfeiler for all the
work she has done for the Commission in networking with other state Commissions
and other state offices on national service.
b.

New Grant Tirnelines

Mr. Dirks informed the Commission that the AmeriCorps renewal application has to
be submitted to the Corporation by May 1, 1996 and asked the Commission to
empower the Executive Committee to review and approve the AmeriCorps packet.

5

�"
Commissioner McCarthy proposed a motion to give the Executive Committee. the
power to approve the AmeriCorps grant application and Commissioner Cummmgs
seconded the motion. The motion was passed unanimously.
c.

Legislative Service Awards
See Section V(a).

d.

Learn &amp; Serve K-12- Carol Wolenberg
Chairperson Engler introduced Carol Wolenberg from the Michigan Department of
Education. Ms. Wolenberg talked about the Learn &amp; Serve K-12 programs under the
Department of Education and their plans to send out Request for Proposals for the
continuation of these programs.

e.

Governor's Innovative Grant Award

Mr. Dirks explained that Michigan is one of eight states that received funding under
the Governor's Innovative AmeriCorps grant. Mr. Dirks explained that the
Commission worked with the Michigan Family Independence Agency on a very
quick turnaround.
Ms. Barbara Bradford explained to the Commission how they will do the recruitment
process. Ms. Bradford also talked about five different health care issues that need to
be discussed. Ms. Bradford thanked Ms. Reurink and Mr. Dirks for all their hard
work and cooperation.
VID.

Public Comment
Commissioner Pruitt asked to be included on the May agenda so he can lead a discussion on
the upcoming Commissioner terms that will expire in October. Chairperson Engler also
asked that we bring our Bylaws to the meeting so we can go over what areas of expertise our
Commissioners specialize in and where and what areas need to be covered.
Commissioner Brandell stated that she will host a meeting in May along with the United Way
director. They will invite representatives from four-year institutions that are hosting United
Way drives in the community. Local directors and students will come together to talk about
the uniqueness of those particular fundraising activities. Commissioner Brandell explained
that she would keep the Commission updated on this activity.
Commissioner Langston informed the Commission that congratulations should go out to
Commissioner Tate as he completed his dissertation today.
Chairperson Engler mentioned that the next Commission meeting will be May 10, 1996, in
Dearborn. It will be hosted by ACCESS and Commissioner Begg.
Commissioner Cummings made a motion to adjourn the meeting, and Commissioner
Langston seconded the motion. The meeting was adjourned at 12:50 p.m.

6

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                  <text>Collection contains the records of four Michigan nonprofit organizations: Council of Michigan Foundations, Michigan Nonprofit Association, Michigan Community Service Commission, and the Johnson Center for Philanthropy at GVSU. The documents are compiled by the Johnson Center for Philanthropy, and records document the history of the organizations from the 1960s to the 2010s.</text>
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              <description>A related resource from which the described resource is derived</description>
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              <description>The topic of the resource</description>
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                  <text>Council of Michigan Foundations</text>
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                  <text>Michigan Nonprofit Association</text>
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                  <text>Council of Michigan Foundations; Michigan Nonprofit Association; Michigan Community Service Commission</text>
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              <name>Identifier</name>
              <description>An unambiguous reference to the resource within a given context</description>
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                  <text>JCPA-04</text>
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              <name>Language</name>
              <description>A language of the resource</description>
              <elementTextContainer>
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      <name>Text</name>
      <description>A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.</description>
    </itemType>
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            <description>An unambiguous reference to the resource within a given context</description>
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                <text>JCPA-04_MCSC_1996-03-15_Minutes</text>
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          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
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                <text>Michigan Community Service Commission 1996-03-15 commission meeting minutes</text>
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            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
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                <text>Michigan Community Service Commission</text>
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            <name>Description</name>
            <description>An account of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="651645">
                <text>Michigan Community Service Commission 1996-03-15 commission meeting minutes. Records are compiled in the Our State of Generosity collection by the Johnson Center, along with the files of the Michigan Nonprofit Association (MNA), the Michigan Community Service Commission (MCSC) and the Dorothy A. Johnson Center for Philanthropy. Originals are at the Michigan Community Service Commission.</text>
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          <element elementId="49">
            <name>Subject</name>
            <description>The topic of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="651646">
                <text>Dorothy A. Johnson Center for Philanthropy</text>
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                <text>Charities</text>
              </elementText>
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                <text>Philanthropy and Society</text>
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                <text>Fundraising</text>
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                <text>Records</text>
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                <text>Michigan Community Service Commission</text>
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                <text>Michigan</text>
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            <name>Format</name>
            <description>The file format, physical medium, or dimensions of the resource</description>
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                <text>application/pdf</text>
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            <description>The nature or genre of the resource</description>
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                <text>eng</text>
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            <description>An entity responsible for making the resource available</description>
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                <text>Grand Valley State University Libraries, Special Collections and University Archives, 1 Campus Drive, Allendale, MI, 49761</text>
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            <name>Rights</name>
            <description>Information about rights held in and over the resource</description>
            <elementTextContainer>
              <elementText elementTextId="651658">
                <text>&lt;a href="http://rightsstatements.org/page/InC/1.0/?language=en"&gt;In Copyright&lt;/a&gt;</text>
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          </element>
          <element elementId="48">
            <name>Source</name>
            <description>A related resource from which the described resource is derived</description>
            <elementTextContainer>
              <elementText elementTextId="651659">
                <text>&lt;a href="https://gvsu.lyrasistechnology.org/repositories/2/resources/515"&gt;Our State of Generosity collection, JCPA-04&lt;/a&gt;</text>
              </elementText>
            </elementTextContainer>
          </element>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="831844">
                <text>1996-03-15</text>
              </elementText>
            </elementTextContainer>
          </element>
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  </item>
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        <src>https://digitalcollections.library.gvsu.edu/files/original/63a91740994d88cd7bef2aa508cbc485.pdf</src>
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            <name>PDF Text</name>
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              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="651679">
                    <text>REGISTRATION

Name___________________
Title _____________
Organization.__________
Add~~·-----------

City, State _ _ _ _ _ _ _ __
Zip____________
Business
Phonel_j _________
Faxl_j_ _ _ _ _ _ _ ___
Special dietary
needs :-:--c----:----=-------:--:-:--Speclal physical accomodations:

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Conference Location
The Conference will be held at the Hold lay Inn West,
7501 W. Saginaw, Lansing, Michigan. The Holiday Inn
West Is localed off 1-96, exit 93B, near the 1-96 and 496
Interc hange.

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~,.~;. TAP-YoUth Service Is an ·inltio~ve- of .tne ,,; . ;;,,·~ ,...
~.; MichlgarY C$0rQn]UhltY.Servlce ,Corr:\ml~.s
hi: and ..the~ Gomr'hdnity Fquric:JatlQI!·fqr . ·:· ,;!i ·..
h:;South,east~(n' Michigan;";tunded by th~·\~'.!Kn\
t'···. Charles Stewart Mott Foundation. · · "'

• There Is no fee for the conference, which will be
held at the Holiday Inn West, Lansing, Michigan.
• Overnight accomodallons will be provided at the
Holiday Inn West. Registration for the conference
Includes meals as listed In the agenda and
accomodallons. There will be a $100.00 penalty fee
If you cancel your hotel reglslrallon after 5:00 p.m.
March 17, 1996.

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The goal ·of TAP-Youth Service Is to provide ·,
grassroots, low-Income community . . . . ·
organizations with the. Information, . :'... :'. ,;:: ·f. . network, acce~1: and expertlsei t() more
~:~ &lt;' efte.ct!y,,~ly· d~?.V~Iop, _~ operate ·an~j_:
!X.::.cor:nmunlfy ser\t_lce an~;fyputh ;f.. .

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• You will share a room with another c onference
participant. If you have a roomate preference,
please Indicate that person's name here:

Please return this form to the Michigan
Community Service Commission by
o Friday. March 11. 1996 o
In one of the following ways:

;MIC-H IGAN.· · ··"·.:·,·~.:;··:=wzc
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CHARLES STEWAHT

MOTT FOUNDATION

1. Fax your registration form to MCSC:
(517) 373-4977

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.,, Conference Purpose .
build a foundation for · ,··., ..,
developing CfYOUth pr,ogrc:lil1;_. '·"'H'•'•''-X
recruit y9utn; _:-. . :: \ -:.· · · ·· · · ·
establis!'l a ·youth-&lt;:friven plan .
of action· . "'·. ,.. ·· , _ · ·· ' ·,.... :·'' · .' ·
sustain a~tlv~.: participdtion .•.,.;, ...
· and membershlp·addresslng ' ~
.- soclal,academic :ahd :spiritual:- ·
··.-needs. · · · · ··· ·· .:, '··'· · '·
'.

2. Mail your completed form to MCSC:
Michigan Community Service Commission
Olds Plaza Building, 41h Floor
111 Soulh Capitol Avenue
Lansing, Michigan 48913

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If you have any questions, contact Allyson
Knox at MCSC at (517) 335-4295.
A Division of the Michigan Jobs Commission

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�March 20

March 21

Noon - l :00
Lunch
Lunch Program
l :00 -- l :30
"TAP-Youth Service: Supporting Us As We Become Stronger
Youth Leaders"
Lunch Program Goals: Present the TAP-Youth Service Program model.
TAP-Youth Service Manuals. and discuss th e positive Impact It has
hod a t the Phoenix Multi-Cultural Academy In Detroit.
Lunch Program Speaker:
Charlotte Currier. Lead Teacher
Generator School for Service Learnin g Project
Phoenix Multi-Cultural Academy

8:00-9:00

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· Spiritual Youth Development
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Alexander Monlaner. YouffrM/nfsler, St. Anne's .rout/1 Group
S,l. Aime's Church, Dlilro/1
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School-based Service Learning Curriculum ·
Charloffe Curlier, Lead Teachsr . ,,
Pho11n!x Mu/H·Cul/uralAcademy, 'De troll
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5:00-6:00
6:00-7:00
7:00-9:00

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Evening Program Goal: This evening program will provide youth
leaders the opportunity to better understand the Youth Leaders
regional and sta te network. Participants will toke port In activities
which will make the state of Michigan 's network a more vivid,
working structure; one to be utilized readily.
Evening Program Facilitator: Fronk Campagna joins us from Boston
where he Is a Senior Consultant for 1-1-1 (Inspiration, Ideas, Innovation)
Support. For the past decode. Fronk has worked extensively with
some of the most Innovative social change organizations In America.
especially In the areas of youth and notional service.

AGENDA

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Noon -- 1.00
12:45 -- l :30

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Lunc h Program
"How Michigan Welfare Reform Impacts Michigan Youth "

I Lunch Program Goal:

To raise awareness about how state legislation can effect you th-driven Initiatives.
Lunch Program Speaker:
Stephanie Comai-Palge. Deputy Director of State Government Affairs
Office of the Governor. State of Mlc!tlgan

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1.45 •• 2.30
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~~rf~~. of·s~~C~S~~I ql~hlg~: ~outh pr?~~ms. /

PfOVIde a
Session 1
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f~r each session ple'!s~ ~er~9/~~~'·p.rog~arri· fro~ the,~~llowlng: ·.

Break
Dinner
Evening Program

"Discovering Our Michigan Youth Development Network"

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Bruce Haas, Ph.D., Consultant
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· Jacinta Le9, 'Program Coordlti'alor
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Cat/10/lc:Youlh 'OrganlraHon, Detroit
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Latino Family Ssrv/ces,.Dslro/1 .
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Psnny Baller, ExgcuHvs Director, (Invited)
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Michigan Mstro . Gifl.~cout Counc:f, Detroit
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For each session please select one program !rom the. following • . ,

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L ·Underslandlng the legal Respo.nslblll~es. o.fa:. Nonpron.t Organization . &lt; i.e' J.··.~ ·.::. ., ..

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Workshop #1
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.- Workshop Goal: To provide jhe,.~hgi,y to's" ot c.rEiotlng and sustal~.lng '
. a youth program.
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Contin ental Breakfast

UrbanleagueYouth ·P.rograms . ,.:. ·, .•. .
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Mel Brannon, E,Xe.cuHve. D..'/".'9CI¢ir
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3:30-4:00
Wrap Up
Suzanne Heath. Director. Community Organization and Training Department
Catholic Youth OrQanlzatl on

There Is a space
limitation,
register as soon as
possible I

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                    <text>Michigan Youth Progressive Action Council
(MYPAC)
1995-1996
Mr. Andrew Downs
351 Bruske
Alma College
Alma, MI 48801
(517) 463-7842
or
135 First Ave.
·Alpena, MI 49707
(517) 354-2471
Ms. Sara Scholefield
7350 Manitou
Rogers City, MI 49779
(517) 734-2533
Ms. Kate Eklund
1609 Brooklyn Ave.
Ann Arbor, MI 48104
(313) 995-1663
Mr. Jeffrey Schulz
6066 French Rd.
Unionville, MI 48767-9656
(517) 674-2435
Ms. Kimberly Fronsman
115 Keathley Dr.
Battle Creek, MI 49017
(616) 968-1821
Ms. Dounia Senawi
4868 Quarton Rd.
Bloomfield Hills, MI 48302
(810) 855-2189

Mr. Mario Henry
4591 Roosevelt
Detroit, MI 48208
(313) 894-4490
Mr. Scott Smith
12849 Hannan Rd.
Romulus, MI 4817 4
(313) 941-4499
Mr. Timothy Derwin
131 E. Peck St.
Negaunee, MI 49866
(906) 475-5595
Mr. Dan Stump
1409 Tallman Rd.
Fowler, MI 48835
(517) 593-2584
Ms. My Lien
558 Fremoont NW
Grand Rapids, MI 49504
(616) 735-9030
Ms.Ha Tran
3 251 Rice Ct.
Lansing, MI 48911
(517) 394-5264
Ms. Beth Weber
Eastern Michigan Univ.
425 Jones Hall
Ypsilanti, MI 44060
(313) 487-0657

�</text>
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                    <text>MEMORANDUM
TO:

Governor Engler

FROM: Del Chenault
RE:

Michigan Community Service Commission

DATE: March 6, 1996
OBJECTIVES:

To develop volunteer initiatives and to generally promote
volunteerism among all ages. The Commission also
establishes policies and procedures for the use of available
federal funds.

MEMBERSHIP:

Mandated by the National Service Trust Act of 1993 which
states that not more than 50% plus 1 of the membership
shall be from the same political party. Also, it requires
representatives of labor, local government, a national
service organization, American Indian, older Americans,
disadvantaged persons, business, younger persons, and the
Superintendent of the Department of Education or a
designee.

TERM:

3 years

COMPENSATION: Members receive reimbursement for actual expenses.
There are currently 9 vacancies on the Commission due to term expirations and
resignations. Of the nine, 4 are recommended by the Commission for
reappointment. They are Victor Begg, Julie Cummings, Eunice Myles, and
Randall Neelis. In conjunction with Frank Dirks, I have interviewed
candidates for the other five positions.
The regularly scheduled meeting for February 23 was canceled and rescheduled
for March 15. The MCSC would like to have the new commissioners in place for
that meeting.

Members Whose Term Expired/Resi.roed

nomination date

expires

Victor Begg
4119/93
10/2/95
Indian/M/R
Blmfd. Hls.
represents a community-based agency in the state
* recommended for reappointment by Michelle Engler and Frank Dirks

�Julie Cummings
4/20/93
10/2/95
W/F/1
Blmfd. Hls.
represents business
* recommended for reappointment by Michelle Engler and Frank Dirks
3/23/94
Carol Dombrowski (resigned)
W/F/1
Kalamazoo
represents org. promoting involvement with people aged 55+

10/2/96

David Fukuzawa
(resigned)
7117/95
Asian/M/1
Detroit
represents non-profit foundations; The Skillman Foundation

10/2/97

R .

__,

Henry Gaines
~
W/M/D
e.S I CJn ~
Flint
J
represents local labor organizations

10/2/91

10/2/95

10/2/95
10/2/91
Terry Langston
Af. Am./M/1
E. Lansing
represents people aged 16-25 who are participants or supervisors of a campusbased or national service program for youth
Eunice Myles
7/17/95
10/2/95
Af. Am./F/R
Detroit
represents business/youth organizations
* recommended for reappointment by Michelle Engler and Frank Dirks
Randall N eelis
11/18/91
10/2/95
W/M/R
Menominee
represents educators, including reps. from institutions of higher ed. or local
agencies
* recommended for reappointment by Michelle Engler and Frank Dirks
Sarah Riley

~~~easant

4/19/93

10/2/95

ReSJ9na:;(

represents people aged 16-25 who are participants or supervisors of a campusbased or national service program for youth

�REMAINING MEMBERS

nomination date

expires

Mary Ellen Brandell
10/2/91
10/2/97
W/F/R
Mt. Pleasant
represents educators, including reps. from institutions of higher ed. or local
agencies
8/26/92
10/2/96
Beverly Drake Des' /qr; __ .-1
WIFIR
t t ~ ./
C-&lt;;.f
Grand Rapids
represents experts in the delivery of human, educational, environmental, or
public safety services to communities and persons
Michelle Engler
Lansing
Chairperson

10/2/91

10/2/97

Lisa Ilitch-Murray
W/F/I
Blmfd. Hls.
represents business owners

10/2/91

10/2/97

Dorothy Johnson
10/30/91
W/F/R
Grand Haven
represents person involved with foundations in the state

10/2/97

10/2/96
10/28/93
Sister Mary Martinez
F/D
Livonia
represents individuals with expertise in the educational, training, and
development needs of disadvantaged youth
Kathleen McCarthy
W/F/R
Plymouth
represents local government

5/26/94

10/2/97

James Muir
W/M/I
Grand Rapids
represents physically challenged population

3/23/94

10/2/97

LaVerne Nethercutt
10/2/91
10/2/96
W/F/R
Alpena
represents programs that are administered or receive assistance under the
Domestic Volunteer Service Act, such VISTA, Senior Companions, or RSVP

�Joel Orosz
10/2/91
Hisp./M/D
Kalamazoo
represents individuals involved with foundations in the state

10/2/97

Luterry Pruitt
W/M/D
Saginaw
represents business

10/2/91

10/2/96

Judy Reidlinger-Dunn
W/F/R
Blmfd. Hls.
represents business

10/2/91

10/2/96

Alton Shipstead
5/26/94
W/M/1
Traverse City
represents individuals involved in a national service program

10/2/97

Michael Tate
1/20/93
10/2/96
W/M/1
E. Lansing
represents individuals with expertise in the educational, training, and
development needs of disadvantaged youth
Matthew Wesaw
Am. lndian/M/R
Lansing
represents Indian Tribes

7117/95

Geneva Williams
10/2/91
Af. Am./F/D
Detroit
represents a community-based agency or organization in the state

10/2/97

10/2/96

CANDIDATES
** Representing org. promoting involvement with people aged 55+

Carol Dombrowski (resigned)
W/F/1
Kalamazoo
Director, Kalamazoo RSVP
She is no longer with the Retired Seniors Volunteer Program and chose
to resign as that representative to the Commission.

�Meg Smith
W/F/I
Lambertville
She is currently the Executive Director for the RSVP program (Retired and Senior
Volunteer Program) in Monroe County through the Bedford Public Schools. She
coordinates over 1000 seniors who provided over 1 million dollars worth of services
for the county in 1994. She is currently a member of the Michigan Offices of
Services to the Aging Strategic Planning Committee and is serving on the Bedford
Business Association. She still serves as president of the Michigan Association
for RSVP Program Directors. Other civic activities include serving as Treasurer
of the Child Advocacy Network, board member of the Monroe County American
Heart Assoc., and the Monroe County Chamber of Commerce. She was
recommended by Diane Braunstein on behalf of the Office of Services to
the Aging before she left and also Sister Mary Martinez from Madonna
University who is also a commission member.

Kalamazoo
For the past 17 years, she has been employed by Michigan National Bank.
Currently, she is an Assistant Vice President/Community Reinvestment Officer.
Her responsibilities include developing and implementing community
reinvestment action plans and self assessments within a multi-county area. This
work includes researching community needs and keeping in close contact with
community leaders and organizations. She volunteers in a multitude of
community-based organizations including Senior Services, Junior League, HOPE
House of Kalamazoo (a program for pregnant and parenting teens), and Healthy
Futures (an organization involved with child immunization). She is a board
member and immediate past President for Senior Services and chairs the
fundraising steering committee. Her awards include the Kalamazoo Gazette's
Accolade award for outstanding community volunteerism and the Mich. Nat'l.
Corp.'s Outstanding Volunteer Award. Also, through her involvement,
Kalamazoo Junior League was the recipient of the Governor's Community
Involvement Award for their HealthConnect Project in 1995. She received a B.B.A.
from Western Michigan in 1978. Her supporters include Sheriff Thomas
Edmonds, who knows her from their mutual with Senior Services, Bob
Houtman, GOP Kalamazoo County Commissioner, Rep. Dale Shugars
and Rep. Perricone. I talked to Tom Newman who says that she is not
politically involved but knows of her work in the community. He says
that he respects Sheriff Edmonds opinion of her. I recommend her for
the appointment.
* * representing people aged 16-25 who are participants or supervisors of a
campus-based or national service program for youth

Terry Langston
Af. Am./M/I
E. Lansing

�He was a graduate student at Michigan State University at the time of his
appointment. He is no longer a student and is over 25 at this time. He is not
recommended for reappointment.

Sarah Riley
W/F/D
Mt. Pleasant
She was a high school student from Mt. Pleasant High School when she was first
appointed. She has since gone on to college and is not able to make time for the
Commission. She does not want to be reappointed.

Kalamazoo
She is currently a Junior at Western Michigan University with a 3.77 GPA and is
employed as a student in the office of the Vice-President for Research. She assists
in finding funding opportunities for service-learning grants and is working with
faculty to implement service learning as a core requirement for all honors college
students. Her main volunteer vehicle is the WMU Into the Streets program which
coordinates student volunteer initiatives to assist low income individuals with food
drives and community involvement. Also, she is a volunteer for Special Olympics,
student volunteer with seniors at Ridgeview Manor and is a participant in church
volunteer activities. As a WMU student, she is a member of the Lee Honors
College, a board member of Student Volunteer Services and the National
Collegiate Honors Council. During winter semester 1995, she was selected for and
attended a national honors college program working with low income individuals
in Appalachia. She co-published and edited a book detailing the experience
entitled "Peak Experiences". Her supporters include Dr. Reish, Dean of the
Honors College at WMU, Dr. Evans, Assoc. to the V.P. of Research at
WMU and Keith Pretty. Recently, she was named a finalist for the
Truman Foundation Scholarship award which pays for Senior year and
grad. studies. She has a wide array of experience and is knowledgeable
in grant writing and funding sources. I recommend her for this
appointment.

Karen Merrill
W/F/1
E. Lansing
She is a student at Michigan State and is a Junior in the James Madison College
studying Social Relations. She is currently an Admin. Assistant at the Institute
for Children, Youth and Families in E. Lansing. Her civic involvement includes
being a Co-Director for the Into the Streets program at MSU, involved with the
National Campus Outreach Opportunity League, a volunteer for the MSU Safe
Place Domestic Violence Shelter, and a staff volunteer with Youth to Youth, a
program which centers around preventing substance abuse among young people.
She is a member of the MSU Synchronized Swimming club and serves as that
groups fundraising chair. Karen also serves on the Student Senate for the James
Madison College. She comes highly recommended by the Service-

�Learning Center and Vice President of Governmental Mfairs office at
Michigan State.

Romulus
He is currently a senior at Romulus High School and is the co-chair of the
Michigan Youth Progressive Action Council (MYPAC). Prior to serving as cochair of MYPAC, he was a member of the youth advisory board. His other
involvements with the MCSC include participating in the Quest Conference in
Ann Arbor, co-authoring articles in the MCSC newsletter, and speaking to youth
groups on behalf of the Commission. He is the President of the Student
Government and also serves as senior class President. Other volunteer-oriented
activities include membership in Project Serve, a group that plans and
implements Community Service projects and is funded by Learn and Serve
America, member of a Cross-Peer Tutoring group in the high school, and is a
leader of the City-School Image Improvement Team in Romulus, a group which
helps to improve the image of the community and the school. Frank Dirks
suggested that a MYPAC representative occupy one of the youth
positions on the MCSC. Sara Riley was the last MYPAC rep. Scott was
recommended by Frank and the MCSC. Scott will be attending an instate university next year and will be able to commit to a 3 year term.

** representing local

labor organizations

Henry Gaines
W/M/D
Flint
He serves as the Employee Assistance Representative and Coordinator for UAW
Local 599. He has not been regularly attending meetings and is not
recommended for reappointed by Michelle Engler and Frank Dirks.

Lake Orion
Currently, he is employed as the Labor Coordinator for United Way Community
Services in Detroit. This position is appointed in conjunction with the UAW,
Detroit AFL-CIO, and the Teamsters unions. He has been a member of the
Pipefitters Local 636 for 39 years and has previously served as that groups business
agent. His civic involvement includes Project Ramp in which he organized
material and volunteers to build ramps for handicapped individuals in
conjunction with assistance from DSS . Also, he is involved with Boysville of
Michigan, Camp Oakland for Boys, United Cerebral Palsy, and Michigan
Paralyzed Veterans of America. He was referred to us by Tom Story from
Metro Detroit Plumbing and Mech. Contractors. Tom has given us good
labor names in the past. In talking to Ray, I have found him to be very
knowledgeable in regards to philanthropic initiatives and is very

�involved with those type of activities. I think he would be a good labor
rep. on the board and would not be a 'union-type' hinderance.

** representing non-profit foundations
David Fukuzawa
Asian/M/1
Detroit

(resigned)

He is a program officer with the Skillman Foundation. Formerly, he served as the
Director for Human Need with New Detroit. He resigned due to time
constraints.

Karen Aldrid e
Af. Am./F/1
Flint
Since 1994, she has been employed by the Mott Foundation in Flint as a program
officer. She is the coordinator for the team which reviews all grant proposals and
monitors programs that are funded by the foundation which amounts to $10-12
million annually in the Flint area, $50-60 million statewide. Prior to 1994, she was
Director of the Office of Health and Human Services with DMB for 2 years and was
also a budget director for the city of Flint from 1988-1992. Her civic activities
include being a member of the Board of Directors, Big Brothers/Big Sisters of
Greater Lansing; member, steering committee, Flint Youth Service Corp.;
member, Assoc. of Black Foundation Execs. She has received awards for
outstanding service to the State of Michigan, City of Flint and for service in the
mission field. She lists Rep. Bankes and Mark Murray as supporters.
Karen is very knowledgeable in the area of Foundation grants and
would be a good MCSC member. Mark was her boss while he was Dep.
Director. He says that she is a JME supporter and would recommend her
for this appointment.

** representing a community-based agency in the state

* self employed real estate developer; furniture retailer
* titular head of the Muslim-American Alliance
*served on Governor's Blue Ribbon Commission on Gaming
* B.S. Chemistry; M.B.A.
* recommended for reappointment by Michelle Engler and Frank Dirks

�* representing business interests

Blmfd. Hls.
represents business
* consultant who specializes in development and fundraising
* co-founder, with Denise Ilitch-Lites, of Lovelight Foundation; involved with
helping impoverished families with children
* serves as Governor on the Cranbrook Schools board
* formerly campaign chair for United Way in Florida 1988-1989
*recommended for reappointment by Michelle Engler and Frank Dirks

* State Farm Insurance, Senior Claims Rep.
* active in the Urban Leadership Forum
* ran as GOP candidate for State Senate, Dist. #4
* B.S., Fisk University
* member, Frederick Douglas Society, Ronald McDonald House, Friends of
African and African-Am. Art Council, Founder's Society DIA
* recommended for reappointment by Michelle Engler and Frank Dirks

** representing educators. including reps. from institutions of higher ed. or local

Menominee
* Superintendent of Menominee Public Schools
* formerly served as Superintendent at Rudyard schools
* selected as Man of the Year by the Menominee Chamber of Commerce 1991
* State Class D football coach ofYear 1980
* member, Menominee Area Chamber of Commerce, Am. Assoc. of School
Administrators
* PhD., Western Michigan, 1993
* recommended for reappointment by Michelle Engler and Frank Dirks

�ACTION ITEMS
1.

Representing org. promoting involvement with people over age 55
(for remainder of Term Expiring 10/2/96)
(Choose 1)
_ _ _ Appoint Meg Smith
_ _ _ Appoint Nancy Lenz

2.

Representing age 16-25 involved in a campus-based youth program
(Choose 2)
_ _ _ Appoint Amber Pritchard
_ _ _ Appoint Karen Merrill
_ _ _ Appoint Scott Smith

3.

Representing local labor organizations
_ _ _ Appoint Ray West

4.

Representing Non-profit foundations
(for remainder of Term Expiring 10/2/97)
_ _ _ Appoint Karen Aldridge

5.

Representing a community-based org.
_ _ _ Re-appoint Victor Begg

6.

Representing business interests
(choose 2)
_ _ _ Re-appoint Julie Cummings
_ _ _ Re-appoint Eunice Myles

7.

Representing educators/superintendents
_ _ _ Re-appoint Randy N eelis

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                    <text>NEW PARTNERSHIPS IN MICHIGAN
A Planning Meeting
February 12, 1996
Lansing, Michigan

Guiding Questions
•

•

Should government, business, nonprofit, and spiritual/moral
- institutions work together to improve the quality of life in
Michigan's communities?
·
What are the most effective ways in which the public .and social
sectors may work together to connect people in local community
problem solving?

Agenda
9:00

a.m.

Coffee and Registration

9:30

a.m.

Welcome and Introductions
Governor John Engler and
First Lady Michelle Engler

10:30 a.m.
10:45 a.m.

Break
Small Group Sessions
Group
Group
Group
Group

.

I
II
Ill
IV

Royale A
Reo Room
Royale F
Royale E

Please note that your group assignment is on your nametag.
The groups will consider and develop consensus answers to
the following questions:
•

Should the four sectors work together?

•

Why have they, or have they not worked effectively in
collaboration in the past?

•

What is one thing that each sector does that prevents
effective collaboration with other sectors?

•

What is one thing that each sector does well that the
other sectors could learn from?

•

What are three current initiatives that all the sector
should support across the state?
What are the three most important things that must

occur in the state and in local communities to restore
citizens' faith, commitment, and involvement in
community problem solving?

�Noon

Break for lunch

12:15 p.m.

Lunch Speaker
Dr Leslie Lenkowsky
President, Hudson Institute
Before joining the Hudson Institute in 1990 , Leslie Lenkowsky
was President of the Institute for Educational Affairs in
Washington, D.C., and an adjunct professor of public policy at
Georgetown University. In 1985, Dr. Lenkowsky became a
resident fellow of the American Enterprise Institute for Public
Policy Research, where he was responsible for developing a
major new project on identifying non-governmental ways of
dealing with social policy problems. Dr. Lenkowsky was also a
member of the board of the Corporation for National Service.
Dr. Lenkowsky is a graduate of Franklin and Marshall College
and holds a Ph.D. from Harvard University.

1:45 p.m.

Small Group Sessions
Group
Group
Group
Group

I
II
Ill
IV

Royale A
Reo Room
Royale F
Royale E

The groups will reconvene to develop recommendations
based on the reports from the morning discussions and the
distributed materials. Starting from the prepared list of fifteen
recommendations, the groups will identify and delineate short
and long term objectives. The groups may add, subtract, or
modify the list in any way they wish. Recommendations must
reflect the consensus of the group.

•

3:00 p.m .

Work Group Reports

3:30 p.m.

Closing Thoughts and Next Steps
First Lady Michelle Engler

�New Partnership Leaders Meeting
L

Business
Judy Lord
Detroit Edison
Southfield Center
26801 Northwestern Hwy.
Southfield, Michigan 48034
(81 0)799-4970
(81 0)799~4595 (FAX")

James Barrett, President
Michigan Chamber of Commerce
600 S. Walnut
Lansing , MI 48933
(517)371-2100
(517)371-7224 (FAX)
Lisa llitch Murray
Little Caesar Enterprise
2211 Woodward
Detroit, MI 48201-3400
(313)983-6191
(313)983-6049 (FAX)

Rick Cole, Senior VP for Marketing
and Corporate Communications
Blue Cross/Blue Shield of Michigan
600 Lafayette East, Department 2121
Detroit, MI 48226
(313)225-0540
(313)225-6764 (FAX)

Anne R. Sherwood, Vice President
Issues Management Group
Greater Detroit Chamber of Commerce
600 W. Lafayette Blvd.
P.O. Box 33840
Detroit, MI 48232
(313)596-0320
(313)964-0531 (FAX)

Robert C. Reid
Retiree from Ford Motor Company
5305 Royal Vale Lane
Dearborn, MI 48126
(313)441-2882
Jim Carpenter
U AW -Solidarity House
8000 East Jefferson Avenue
Detroit, MI 48214
(313) 823-6016
(313)824-5750 (FAX)

John Tysse
Dow Chemical Company
2020 Willard H. Dow Center
Midland, MI 48674
(517)636-0816
(517)636-5832 (FAX)
•

Bob Giles, Publisher
Detroit News
615 West Lafayette
Detroit, MI 48231
(313) 222-2300
(3130222-2599 (FAX)

· Cindy Newman
Dow Chemical Company
2020 Willard H. Dow Center
Midland, MI 48674
(517)636-0816
(517)636-5832 (FAX)

Kerry Oslund
WZZM-TV 13
P.O. Box Z
Grand Rapids, MI 49501
(616)785-1313
(616)784-8367 (FAX)

William Brooks
VP of Community and Urban Affairs
General Motors Corporation
3044 W. Grand Blvd.
Detroit, MI 48202
(313)556-3538
(313)974-8340 (FAX)

1

�William Stouffer, Chairman
Calhoun Company Economic Development
Forum
P.O. Box 239
Industrial A venue
Albion, MI 49224
(517)629-9135
(517)629-6888 (FAX)
Marcia Marsh-Gaffney
Dow Corning Corporation
Legal Department CO 1222
Midland, MI 48686
(517496-4287
(517)496-5849 (FAX)
Mr. Pat Rochow
Consumers Power
212 W. Michigan A venue
Jackson, MI 49201
(517)788-0573
(517)788-0674 (FAX)
Carolyn Bloodworth
Consumers Power
212 W. Michigan Avenue
Jackson, MI 49201
(517)788-0573
(517)788-0674 (FAX)

•

Victor Begg
1264 Club Drive
Bloomfield Hills, MI 48302
_(810) 338-4180 home
(810)334-9225 (FAX)

2

�IL

Nonprofit

Helen Philpott,Trustee
Community Foundation of Flint
121 2 Woodlawn Park Dr.
Flint, MI 48503
(81 0)239-87 68
(81 0)234-8499 (FAX)

Mariam Noland, President
Community Foundation of SE MI
333 W. Fort St., Ste. 2010
Detroit, MI 48226
(313)961-6675
(313)961-2886 (FAX)

Judy Rapanos
Community Volunteer
Michigan Council for Arts &amp; Cultural Affairs
1012 W . Sugnet
Midland, MI 48640
(517)631-2544
(517)631-4235 (FAX)

Ha Tran
MYPAC Representative
Michigan Community Service Commission
111 S. Capitol Ave .
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Mel Brannon
Urban League of Flint
5005 Cloverlawn
Flint, MI 48504
(810)789-7611
(810)787-4518 (FAX)

Scott Smith
MYPAC Representative
Michigan Community Service Commission
111 S. Capitol Ave.
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Chris Kwak
W. K. Kellogg Foundation
1 Michigan Avenue E
Battle Creek, MI 49017-4058
(616)969-2308
(616)969-2693 (FAX)

Russell Mawby
Chairman Emeritus
W.K. Kellogg Foundation
Heritage Tower, Suite 1701
25 West Michigan A venue
Battle Creek, MI 49017-3398
(616)963-7153
(616)963-7611 (FAX)

Robert Ivory, President
Unite-d Way of Michigan
P.O. Box 18219
• Larising, MI 48901
(517)371-4360
(517)371-1801 FAX

MarciaRapp
The Grand Rapids Foundation
161 Ottawa Ave. NW #209-C
Grand Rapids, MI 49503
(616)454-1751
(6 16)454-6455 (FAX)

Mounir Sherabeam, President
Judson Center
4410 W. 13 Mile
Royal Oak, MI 48073
(81 0)549-4339
(81 0)549-8955 (FAX)

Kathryn Rossow, Executive Director
SW Michigan Volunteer Center
12 13 Oak Street
Niles, MI 49120
(616)683-5464
(616)683-1220 (FAX)

Rob Collier
Council of Michigan Foundations
OneS . Harbor Ave., Ste. 3
Grand Haven, MI 49417
(616)842-7080
(616)842-1760 (FAX)
3

�Kevin Walker
Charles Stewart Matt Foundation
Matt Foundation Building
Flint, MI 48502
(81 0)238-5651
(810)238-8152 (FAX)

Susan Shannon
Michigan Council of YWCA' s
353 E. Michigan A venue
Kalamazoo, MI 49007
(616)345-5595
(616)345-8230 (FAX)

Sam Singh, Director
Volunteer Centers of Michigan
31 Kellogg Center
East Lansing, MI 48824-1022
(517)353-5038
(517)355-3302 (FAX)

Maurice P. Wesson, Senior Manager
Center for Volunteerism,
United Way Community Services
12 12 Griswold
Detroit, MI 48226
(313)226-9495
(313)226-9490 (FAX)

David LaLumia, Executive Director
Michigan Association of Community Mental
Health Boards
319 W. Lenawee
Lansing, MI 48933
(517)374-6848
(517)374-1053 (FAX)

Barry Checkoway
Professor, School of Social Work,
University of Michigan
1065 Frieze Building
Ann Arbor, MI 48109-1285
(313)763-5960
(313)763-7320 (FAX)

Professor Lawrence Root
University of Michigan, School of Social Work
1065 Frieze Building
Ann Arbor, MI 48109-1285
(313)764-5340
(313)936-1961 (FAX)

Justin King, Executive Director
Michigan Association of School Boards
421 W. Kalamazoo Street
Lansing, MI 48933
(517)371 -5700
(517)371-5338 (FAX)

Sharon Miller, Deputy Executive Director
Michigan Women' s Commission
611 W. Ottawa
Lansing, MI 48913
(5.17)373-2884
·

•

-

Jean Enright
Grand Valley State University
Allendale, MI 49401
(616)895-2182
(616)895-3503 (FAX)

( 517 ) 335 ~ 1649 .(FAX)

Lt. Col. WilliamA. Roberts
Divisional Commander, Salvation Aimy
1345 Monroe North West
Grand Rapids, MI 49505
(616)459-0042 .
(616)459-3433 (FAX)

John E. Marshall, President
Kresge· Foundation
321 2 W. Big Beaver Road
P.O. Box 3151
Troy, MI 48007
(81 0)643-9630
(81 0)643-0588 (FAX)

Leonard Smith, President
Skillman Foundation
600 Renaissance Center
Suite 1700
Detroit, MI 48243
(313)961-8850
(313)963-8937 (FAX)

Ann Marston, President and CEO
Michigan League for Human Services
300 N. Washington Square, Suite #40 1
Lansing, MI 48933
(517)487-5436
(517)371-4546 (FAX)

4

�Lisa McGettigan, Director
Michigan Campus Compact
31 Kelogg Center
East Lansing, MI 48824
(517)353-9393
(517)355-3302 (FAX)

Ray Byers
Ford Motor Company Fund
The American Road, Rom 914
Dearborn, MI 48121
(313)845-8712
(313)594-7001 (FAX)

James M. Richmond, President
Frey Foundation
_
48 Fountain NW
Grand Rapids, MI 49503
(616)451-0303
(616)451-8481 (FAX)

David Gardiner
Kalamazoo Foundation
332 Comerica Building
Kalamazoo, MI 49007
(616)381-4416
(616)381-3146 (FAX)

Michael Tate
Assistant Director of Extension for
Government Relations
Michigan State University Extension
48 Agricultural Hall
East Lansing, MI 48824
(517)355-2317
(517)432-1048 (FAX)

Maureen H. Smyth, Vice President Programs
Charles Stewart Mott Foundation
Mott Foundation Building
Flint, MI 48502
(81 0)238-5651
(810)238-8152 (FAX)
Terry Pruitt
1469 Allendale Drive
Saginaw, MI 48630
(517)496-4000
(517)496-4586 (FAX)

Cynthia Mark, Program Leader
4-H Youth Programs
Cooperative Extension Service, MSU
6H Berkey Hall
East Lansing, MI 48824-1111
(517)355-0 180
(517)355-6748 (FAX)

•

Elwin Johnson, Chair
Commission on Aging
P.O. Box 74
Spring Arbor, MI 49283
(517)788-4230
(517)788-4237 (FAX)

Mark I. Wilson, Associate Professor
James Madison College,
Michigan State University
. 369 S. Case H~l
East Lansing, MI 48824
(517)353-2967
(517)432-1804 (FAX)

Alison Young, Reporter
Detroit Free Press
306 S. Washington, Ste. 401
Royal Oak, MI 48067
(810)691 -2416
(810)691-2420 (FAX)

Oluwatoyin Adegbite
Grand Rapids Service Corps
161 Ottawa NW, Ste. 107E
Grand Rapids, Michigan 49503
(616)451-9445
(616)771-0329 (FAX)

Darryl White
2888 E. Miller
Midland, MI 48640
(517)686-924 7
(517)686-8736 (FAX)

Jenny Babcock
2700 Fisher Building
Detroit, Michigan 48202
(313)871-8000
(313)871-5634 (FAX)
5

�Dave Egner, CEO and President
Michigan Nonprofit Association
31 Kellogg Center
East Lansing, MI 48824-1022
(517)353-5038
(517)355-3302 (FAX)

Vernie Nethercut, Director
Alpena Volunteer Center
Alpena Community College
666 Johnson Street
Alpena, MI 49707-1410
(517)356-9021 Ext. 335
(517)356-6334 (FAX)

•

Maryann Pierce
Cooley Law Clinic
217 S. Grand Avenue
Lansing, MI 48933
(517)485-4077
(517)485-0022 (FAX)

Thomas Jeavons
Department of Public Administration
Grand Valley State University
25 Commerce Street, SW
Grand Rapids, MI 49503
(616)771-6575
(616)771-6572 (FAX)

Charlene Johnson
Michigan Neighborhood Partnership
3031 West Grand River Boulevard
Detroit, MI 48202
(313)872-3327
(313)872-7802 (FAX)

Nancy Kostka, CEO
Association for Child Development
P.O. Box 1491
East Lansing, MI 48823
(517)332-7200
(517)332-5543 (FAX)

William C. Richardson, CEO
W. K. Kellogg Foundation
1 Michigan A venue East
Battle Creek, MI 49017-4058
(616)968-1611
(616)968-0413 (FAX)

Tim Wilbert, MBA
Michigan Public Health Institute
2465 Woodlake Circle, Ste. 140
Okemos, MI 48864
(517)349-7110
(517)349-7999 (FAX)

Jim McHale
W . K. Kellogg Foundation
1 Michigan A venue East
Battle Creek, MI 49017-4058
(616)968-1611
(616)968-0413 (FAX)

Kimberly Johnson
Detroit Opera House Project
4225 Ivernois
Orchard Lake, MI 48323
(313)963-7474
(810)932-0539 (FAX)

Geneva Jones Williams, Executive Vice
President and COO
United Way Community Services
1212 Griswold
Detroit, MI 48226-1899
(313)226-9444
(313 )226-9388 (FAX)
Mary Stanley Lawson
United Way Community Services
1212 Griswold
Detroit, MI 48226-1899
(313 )226-9444
(313)226-9388 (FAX)

6

�III.

Government

Frank Dirks, Executive Director
Michigan Community Service Commission
111 S. Capitol A venue
Olds Plaza Building, 4th Floor
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Jocelyn Vanda
Michigan Department of Social Services
Grand Tower
235 S. Grand Avenue
Lansing, MI 48909
(517)373-2000
(517)373-8471 (FAX)

John Logie, Mayor
City of Grand Rapids
300 Monroe A venue NW
Grand Rapids , MI 49503
(616)456-3000
(616)456-3111 (FAX)

Arthur Ellis
Superintendent of Public Instructions
Michigan Department of Education
P:O. Box 30008
Lansing, MI 48909
(517)373-3354
(517)335-4565 (FAX)

Kathleen Keen McCarthey
Supervisor of the Charter
Township of Plymouth
42350 Ann Arbor Rd.
Plymouth, MI 48170
(313)453-3840
(313)453-5680 (FAX)

Rusty Hills, Director
Communications Division
Executive Office of Public Affairs
Olds Plaza Building
111 S. Capitol A venue
Lansing, MI 48933
(517)335-NEWS
(517)335-6910 (FAX)

James K. Haveman, Jr. , Director
Michigan Department of Mental Health
Lewis Cass Building
Lansing, MI 48913
(517)335-0267
(517)373-4288 (FAX)

•

Stephanie Comai-Paige, Deputy Director
State Government Affairs Division
Executive Office
Olds Plaza Building
111 S. Capitol Avenue
Lansing, MI 48933
(517)335-7801
(517)335-1423 (FAX)

John Iverson
Michigan Jobs Commission
Victor Office Center, 4th Floor
201 N. Washington Square
Lansing, MI 48913
(517)335-5883
(517)335-0 198 (FAX)

Robert Craig
Michigan Department of Agriculture
Ottawa Building, 4th Floor
P.O. Box 30017
Lansing, MI 48909
(517)373-1052
(517)335-1423 (FAX)

Carol Parr, Acting Director
Michigan Office on Aging
611 W . Ottawa Street, 3rd Floor
Lansing, MI 48909
(517)373-7876
(517)373-4092 (FAX)

Doreen Takalo
West Branch Township Clerk
P.O. Box 79
Scandia, MI 49885
(906)942-7656
(906)942-7300

7

�IV.

Relieious

Father William Cunningham
Executive Director
Focus: HOPE
1355 Oakman Blvd.
Detroit, MI 48238
(313)883 -7440
(313)494-4340 (FAX)

Cindy Hughey, Director
Michigan Jewish Conference
One Michigan A venue, Suite 280
Lansing, MI 48933
(517)485-9199
(517)485-5043 (FAX)

Reverend Eddie Edwards, Executive Director
Joy of Jesus
12255 Camden
Detroit, MI 48213
(313)839-4747
(313)839-1523 (FAX)

Reverend Steven Johns-Boehme, Executive
Director
Michigan Ecumenical Forum
809 Center Street
Lansing, MI 48906
(517)485-4395

Sister Monica Kostielney
President and CEO
Michigan Catholic Conference
505 North Capitol Ave.
Lansing, MI 48933
(517)372-9310
(517)372-3940 (FAX)

Reverend Harry Cook
St. Andrews
P.O. Box 338
340 North Main
Clawson, MI 48017
(810)588-3230 (CHURCH)
(81 0)589-0239 (HOME)
(810)589-1357 (FAX)

Bishop Harrington
The Archbishop of Detroit
1234 Washington Blvd.
Detroit, MI 48226
(313)237-5859
(313)237-5866 (FAX)

•

Sally Whalen
Public Policy Associate
505 North Capitol Avenue
Lansing, MI 48933
(517)372-9310
(517)372-3940 (FAX)

Dan Piepszowski
Archdiocese of Detroit
305 Michigan Avenue
Detroit, MI 48226
(313)237-5904
(313)237-4643 (FAX)
Randy Hekman, Executive Director
Michigan Family Forum
611 S. Walnut
Lansing, MI 48933
(517)374-1171
(517)374-6112 (FAX)

8

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                    <text>New Partnerships Meeting Format:
Organizational leaders participated in
small groups and responded to
questions and ideas all relating to
collaboration. Some of the questions
that were asked include:

among
and challenges
New Partnerships nnC:I.CTin.
new and helpful strategies in
those challenges.

'inC!·eil r.,.,

Rationale for the "Time for New
Partnerships Meeting":

The Michigan Community Service
Commission in collaboration with the
Michigan Nonprofit Association and the
Council of Michigan Foundation
submitted an essay asserting that "the
time is right for the formation of new
partnerships among the nonprofit, public,
and private sectors. " From this paper the
Partnership Meeting in Lansing became
a starting point for conversations relating
to how to effectively collaborate among
the sectors.

•

1. Should the four sectors work together?
2. What are some of the barriers to
collaboration?
3. What is one thing that each sector does
well that other sectors could learn
from?
4. What are some successful collaboration
models?
5. What can we do to restore citizen's faith?
In the afternoon session, each
participant read a list of
recommendations proposed by the
MCSC, CMF, and MNA and responded
to the recommendations in small
groups. Ideas that surfaced, responses
to recommendations, and stated
concerns from the morning and
afternoon sessions are reflected in this
summary report.

On February 12, 1996 more than ninety
leaders representing the nonprofit,
business, government, and religious
sectors gathered together in Lansing,
Michigan to create new strategies for
effective partnerships.

+

This Summary Report presents
expressed ideas, utilizes participants'
language documented in notes and
tape-recordings, and provides needed
information as sectors embark upon
and strengthen collaborative initiatives.

This SPECIAL DRAFT has been prepared for the Michigan Community Service Commissioners.
Questions Commissioners might consider: Is the content new, helpful, and easily understood?
What changes could help the document become "user-friendly" for various organizations, programs,
and people? If you attended the New Partnerships Meeting , are comments and ideas you heard and
offered captured in the document? All comments are welcome! Please FAX your ideas (517 373 4977)
to the Commission by Friday, March 22. Thank you for your input.

�Producing Pos
Outcomes Thro
+The four sectors agreed that efforts are
needed. Successful collaborative
models need to be studied and
replicated. Before embarking
collaborative efforts~ time
rJQ&lt;~rnrl,.f&lt;''&lt;J for clarifying

::~n•rJrnHr.tiRs and ideas are
co.nsideJr'ecJ,( ,existing "partnerships,"
l et.&gt;aiJitiQFfs, nor "collaborations" need
tion, support, and

Developing New
Collaborative
Skills
• There are a lack of personal, interpersonal, organizational, inter-organizational, and
collaborative skills creating barriers for success. There are personal barriers to
collaborating. Organizational representatives often lack the personal, interpersonal, and
leadership skills required for effective collaborative work. Expanding self-imposed
barriers, rejecting power-oriented approaches, and communicating beyond commonly
used "sound bite" messages enhances the ability of individuals to work together.
Individual organizations are more acclimated to functioning in its own environment.
Organizational isolation is limiting but familiar. Given existing internal organizational
challenges, collaborative work generates perceptions of it being an "extra " "required," and
"burdensome" responsibility. Lastly, working from a common agenda can be a new way
of doing business for many organizations.
As organizations begin to collaborate, inter-organizational barriers arise. In collaborative
work, organizations are challenged to:
• create a shared vision;
• accept multiple organizational cultures;
• work with various work styles and approaches;
• and address turf issues.
Finally, opportunities for consistent communication among collaborators are few, only
making the process more challenging.

�Existing P
Sectors'
limi
The nonprofit, business,
offer to one
and
outcome-oriented
success-measurements.
bottom-line, do not
, and require quick results

vtn,IJJt.t:r: ,.,.,~,,~,,n•r•n

fml&gt;lelneJr,ti~rq

··"·; ntnn•nn~nr

organizations commonly
"voice" in collaborative settings.
nonprofit professionals are perceived as "passionate workers" or "agents for
change." At the same time, nonprofit professionals can be portrayed as ineffective, poor
money managers, and fearful of political arenas.

State government brings resources to the collaborative table including the ability to
have broad impact, access to diverse bodies of information, and power to fund new
programs. Agencies can propose and/or influence state and national legislation.
Limitations include abundant and often tangled "red tape, " pre-committed funds, and a
focus on receiving sole credit for successful programs.
The religious sector has direct access to drawing upon the spiritual, untapped,
resources in people and organizations. This sector can lead in setting ethical standards
and supporting altruistic efforts without being questioned by its bureaucracy. At the
same time, religious institutions often struggle to survive and monetary contributions in
collaborative settings are rare.

Challenges of the
Collaborative Process
In general, "collaborative work" is a process filled with unforeseen
challenges. Information describing "how to" collaborate is not readily
available. The pervasive "quick-fix" mentality is not conducive as
organizations learn to work together. Lack of accountability and credibility
become barriers as well as unclear expectations.
Effective evaluation techniques designed to meet multiple needs add to
the list of barriers. Without these techniques, documenting successes
and marketing outcomes become overwhelming tasks. Without the
institution of appropriate techniques, collaborators view efforts as empty
and send conflicting messages to the media. Without concrete success
stories and marketing "know-how", messages become diluted and
potentially negative.

�onships among and between
among organizational leaders
communication frequency among
commit to collaborative efforts, and
expectations and limitations - trusting
can serve as a catalyst for successful
l~ti•r\nc~hirlc:

ons increase, as
leaders are willing to be
relationships will manifest. This kin
collaborations.

Social sector representatives believe the
following programs represent successful
collaborative initiatives deserving further
study and possible replication.

Model Programs

Focus Hope
Strong Families/Safe Children

Identified model program
themes include:

Ear/yOn

• increasing volunteer
opportunities

Michigan Interagency Family Preservation
Campaign for Volunteerism
Michigan 's AmeriCorps
Summer Youth Planning
Empowerment and Enterprise Zones
MSU Extension programs

..

• enhancing children's lives
• crime prevention
• job preparation and retraining
• creating opportunities for
affordable housing

Department of Transportation 's Adopt- aHighway

• accessible, quality educational
programs

JTPA and PIGS

• identifiable outcome
measurements

Royal Oak Coalition
Waterford Teen Program
Michigan CARES
Detroit Compact
Department of Agriculture's programs
Local Community Foundations

• youth as resources rather than
service-recipients
• teenage pregnancy prevention

�•

Summit participants with

!nr'~~~::.,nt.:.rt

participants responded to

l!:ah''"'"""·tw.

a Campaign.
and playing a role in

rfD 'v alr.n.inn

n&amp;J[IC.;~1m1munication

among the sectors.

Suggestions: One group believes regional forums would prove to be more
effective. Forums need to be held all over the state, not just in Lansing. Ongoing forums are needed with broader participation base. The sectors need to
share lessons-learned and steps-to-take for replicating successful programs.
Support schools and youth agencies in broadening their youth
participation base and efforts in spreading "youth as resources"
perception.
Suggestions: The value of volunteerism and service cannot begin too early.
Educators should be integrated into the service field as much possible. Honor
youth diversity and provide nonprofit training early.
Develop a statewide database compiling user-friendly service and
volunteer information accessible to anyone.
Suggestions: A cross-sector database is greatly needed. This will be a
complex task and remaining aware of its incredible challenges will aid in its
implementation process.
The database needs to be community-driven, designed to meet users' needs,
accessibly, and easily updated. (The Michigan Technology Center is a rich
resource in this field.)
Coordinate state wide service and volunteer recognition programs.
Suggestions: This idea is greatly needed and supported at the local/eve/.
Senior and the volunteer service they provide need more opportunities to share
their abundant resources. Promotion of multiple volunteer recognition events
are needed.
Support a Funders' Forum.
Suggestions: Include the public and private sector.
Promote corporate volunteer activities and programs. A state agency as
a lead coordinator in this effort.
Suggestions: Many communities are moving forward in establishing business community partnerships. Small businesses as well as large businesses need
to be included within the "corporate" context. Existing successful corporate
volunteer programs need to promote further involvement in the business
community.

�,.

and, it is
a common fund.
fund-allocation

irnl"'l~in.cJ... t

Ffunctioning vol
community.

Suggestions: Volunteer centers do not need to be in every
community because they can be uneven in their effectiveness, are
often not needed in smaller communities, and may become difficult
to sustain.
Possibly community volunteer efforts could be housed in existing
organizations. It seems that volunteer agencies should be "good
news" centers which primary disseminates successful volunteer
models.
Develop a super-conference.

Suggestion: Forums and conferences need to be focused on
substantive topics such as sharing program information, lessonslearned, and the "how tos" of collaboration. (The North Carolina
Center for Nonprofit communicates activities creatively and provide
an example of how to share needed information across sectors.)
Involve state agencies in state-wide volunteer promotion
activities such as "Make a Difference Day" and "National
Volunteer Week."

Suggestions: State employees should be encouraged to volunteer
and take active parts in the service field.

�Summit participants generated
of those ideas and questions include:

Some

and responsibilities.
work will become
'""'nrc•o

of credibility. The
the business sector.

rrt:tt~.c:l~c: ~f::!~lJf::!c.:tanv

Local-level input and participation in the social sector are crucial factors for making
the social sector succeed.
The "Framework for New Partnerships" approach
There are too many ideas expressed in the "Framework" document. The ideas need
to be consolidated.
Idea clustering might be a better method of soliciting input as opposed to a
framework.
There are concerns that the framework" ideas may lead to new levels of
bureaucracy.
As new collaborative ideas evolve, funding strategies and funding sources need to
be examined. Existing funds such as Detroit's Empowerment Zone could serve as a
starting point.
Additional organizations who need to be at the summit table:
Media
Educators
Greater number of business representatives
Define foundations ' role in collaborative efforts

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                    <text>Governor John Engler
New Partnerships Planning Meeting
Monday, February 12, 1996
Thank you. Michelle and I appreciate the opportunity to be here today and to
work with Michigan's civic leaders in building a new partnership -- a partnership of
hope, community and opportunity.
As I thought about today's meeting I was reminded of a town meeting I attended
years ago.
The town council had concluded its regular business for the month and the
chairman asked if there was any new business.
An elderly woman got up and said that something had to be done about the
juvenile delinquents who -- in her opinion - were terrorizing her neighborhood.

A local storekeeper got up and said that something had to be done about
teenagers who loitered in front of his shop.
A student from the local high school got up and said that something had to be
done to give kids a place to go and things to do after school.
One after another, citizens got up and asked that something be done about this
problem or that concern.
After the last person finished, the council chairman scratched his head, looked
around the room, cleared his throat, and said: "We have two choices. We can raise taxes,
create programs and make believe we are solving these problems. Or we can raise our
sights, create opportunities and make our town a community again."

•

"I've lived in this town all my life," he continued. "You know me, and I know you .
And we all know that together, we can do bett~r."
And then the strangest thing happened. One by one, the townspeople got up
and offered to help. The elderly lady offered to give piano lessons after school. The
storekeeper offered to sponsor a baseball team, and so on.
By the end of the meeting, you could see the spirit of community and the pride of
partnership in the smiles on their faces.
My friends , that story can be our inspiration. What they accomplished, we can
accomplish-- in towns and cities all across Michigan. Indeed, that's why we're all here
this morning.
My purpose today is to thank you for your commitment to our cause. In
particular, let me thank Dottie Johnson and Rob Collier from the Council of Michigan
Foundations and Dave Egner from the Michigan Nonprofit Association for helping to
make this meeting possible.

�Let me also thank and pay tribute to a man who has inspired us all. More than
thirty years ago, he began a volunteer movement that lives on to this day - stronger and
more successful than ever.
Speaking to the people of Michigan in January of 1966, he said,
"Michigan's progress depends most of all on the quality of family life and the
voluntary activity of responsible citizens. Our mounting human and social
problerps can never be solved by government alone. The breakdown of the
family is the foremost cause of delinquent and criminal behavior. As the family
deteriorates, so will society. We must stimulate private and individual efforts to
reinforce the fiber of our families."
This is what Governor George Romney said in his 1966 State of the State message.
They were right on the mark then, and even more so today.
Indeed, his words could serve as our mission statement at this crucial time in our
history-- a time of great change and great opportunity.
Of course, I am speaking of the dramatic changes unfolding in our nation's capital.
For the first time in our lifetimes, we are seeing a shift in power and authority from
Washington back to the states.
And as I've said many times before, I don't want that power returned to Michigan
to horde it in Lansing. We want this flexibility so that we can return money and
responsibility where it belongs - at the local level with churches, synagogues and
mosques, civic groups and community organizations.
The bottom line is this - government cannot replace the family, and government
cannot be a parent, but it can be a partner.
Certainly, Michelle and her colleagues on the Michigan Community Service
• Commission are focused directly on that strategy -- being a partner.
There are three fundamental principles that guide us in our efforts to be a full
partner with you and with all who share our mission.
First, these partnerships must begin with the idea of empowering people to solve
problems through service and volunteerism.
To those who think the answer to any problem can be summed up in two words
--more money- we respectfully disagree. To be sure, money is important, but people
are more important.
If you would doubt that fact, consider this fact. Since the 1960's, the federal
government has spent more than $5 trillion dollars in their War on Poverty. And as
Ronald Reagan used to say, poverty won.

�Second, these new partnerships must be forged in a spirit of bipartisanship and
cooperation, shared sacrifice and shared reward.
Because let's face it, sometimes, progress is thwarted because motives are
questioned and secret agendas are alleged.
We must put petty political disagreements behind us-- once and for all. We share
common goals -- strengthening families , improving the quality of life in Michigan -:.. and
achieving those goals should be all that matters.
Third, these partnerships cannot be limited to narrow issues that categorize
problems or people. They must be broad in scope, comprehensive and wide-ranging.
Friends, our communities are made up of three basic sectors-- the private sector,
or the business community; the public sector, or government; and the social sector,
which many of you represent.
To be successful, all of these sectors must support volunteerism. The social
sector cannot go it alone.
Indeed, I am reminded of a story I read recently in a magazine about the secret to
a long, happy marriage. The author quoted a man who was married 53 years. He said:
"Well, my wife and I go to dinner twice a week. A good restaurant, candlelight,
some soft music, a bottle of wine. Afterward a nice long walk home in the
moonlight. She goes on Tuesdays and I go Thursdays!"
Unlike that couple, we must go together.
For example, the private sector should encourage its workers and their families to
volunteer and companies should support those efforts.

•

Government should also encourage volunteerism, but just as important,
government must be free to take advantage of volunteers in providing services to people
in need.
All sectors must also keep up a constant dialogue - to share successful strategis
and to build upon them.
Indeed, what if the Council of Michigan Foundations sponsored a regular meeting
of public, private and philanthropic grantmakers to share ideas on the best ways to
invest in our communities?
What if the Michigan Nonprofit Association took the lead in coordinating a new
corporate volunteer campaign involving both business and government employees?
Just think of all the good that we could accomplish.

�Certainly I am excited, and I know that Michelle is, too. And believe me, to get
her away from our three precious little girls, you better believe today's event is critically
important to her.
So now, it is my pleasure to introduce the Chair of the Michigan Community
Service Commission -- Michelle Engler.
-30-

•

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                    <text>Michelle Engler's New Partnerships Meeting
Opening Remarks
February 12, 1996

Thank you John. I'm delighted that you can be here with us today.

Welcome and thank you for taking time out of your busy schedules to join us in
this important endeavor.

Our theme is New Partnerships. Perhaps we might also call it Renewed
Partnerships. We hope this day will encourage new, and energize existing
collaborative efforts that draw on the best of government, business,
nonprofit/social, and religious/moral sectors in Michigan.

•

_As you know, and as John mentioned, the inspiration for this meeting came from
the late George Romney. One of my greatest pleasures since coming to Michigan
has been the opportunity to work with Governor Romney and share in his deep
faith in the power of voluntary citizen service.

-

-

-

-

.

-

-.

-

As many of you know, Governor Romney was driven by three principal beliefs.
First, the health of our society is seriously threatened by "its internal human and
social problems." Second, all of us must accept responsibility for this situation

�and work collaboratively to seek solutions. Third, solutions will only come
through support of community-based, citizen-driven problem-solving.

For years, Governor Romney advocated for these beliefs. He appealed to two
successive presidents to launch a national mobilization to "restore the social fabric .
'

.

of our communities." And last year, seeing states assume greater leadership in
social policy making, Governor Romney saw the opportunity for such an
initiative in Michigan, and helped lay the groundwork for this New Partnerships
meeting.

Let me also take a moment to recognize our co-sponsoring organizations: the
Council of Michigan Foundations, the Michigan Nonprofit Association, and the
Michigan Community Service Commission. Without the work and dedication of
these three organizations, we would not be here today. I believe their work in
•

partnership serves as a model of the kind of collaboration we hope to encourage.

To welcome you, and bring greetings from the Council of Michigan Foundations,
I am pleased to introduce Mariam Noland, President of the Community
Foundation for Southeastern Michigan; and the Vice Chair of the Board of
Trustees for the Council of Michigan Foundations.
(Mariam will speak briefly)

�Now I am pleased to introduce Rick Cole, Senior Vice President for Marketing
and Corporate Communications for Blue Cross/Blue Shield of Michigan, and
Chair of the Michigan Nonprofit Association.
(Rick will speak briefly)

As you know, I have had the good fortune to serve as chair of the Michigan
Community Service Commission since its inception in 1991. Bringing people
together in the name of service and volunteerism, in partnership with the
nonprofit sector, is what we try to do at the Commission.

We operate according to a number of important principles that I would like to
share with you.

First, service, volunteerism, and philanthropy take many shapes, but they share
•

what's best about America-- free people bound by a common purpose in support
of a public good.

Second, service, volunteerism, and philanthropy are the building blocks of the
social capital necessary-to sustain a healthy -democracy.

Third, service, volunteerism, and philanthropy are not bipartisan ideas, they are
nonpartisan ideas.

�Fourth, service and volunteerism draw their strength from, and celebrate the
diversity of, our communities.

Fifth, service and volunteerism are investments in people and communities that
do not come free.

Volunteers are a common denominator. They are an essential ingredient in the
fuel that drives the nonprofit social sector. I believe that by supporting citizen
problem-solving through service and volunteerism, we create a 'win-win'
formula that can facilitate agency and program collaboration across the sectors.
This is why the underlying theme of New Partnerships is building capacity for
citizen problem-solving .

•

Each of you is here today to speak for the sector in society in which you work.
If we were gathered here to respond to a natural disaster, or mobilize to fight a

common enemy, our mission would be clear. But today, the enemy we confront
is in ourselves. It is what erodes the roots of our families, schools, and
communities. -The enemy we face is our own narrow interest,- and the apparent
ease with which we forget that we are all joined in community as Americans and
as Michiganians.

�Most of us here can speak from personal experience of a meaningful effort to
collaborate with others in search of shared solutions. As leaders, I know all of us
have worked hard to overcome the things that divide our communities. We all
· represent the things that are good in our society. But ·We must never become
complacent and forget our obligation to lead and guide our communities,_
especially in this time of great change.

Ours is a great challenge; to respond to change while building community and
restoring the public's trust and faith in their institutions. To meet this challenge,
we must first acknowledge that none of us alone have the answers to our
problems. We must grow comfortable learning from, and listening to, each
other. We must be willing to take chances by giving and seeking support from
each other. We must find trust in our hearts so that we might nourish our
_communities in the spirit of communion. We should see that at the center of even
•

the most complex of problems is the

reali~ation

that we are all in this together.

Together, we can renew the spirit of community in Michigan and set a model of
civic renewal for the nation.

We hope that through this meeting for new--partnerships we-will stimulate the
necessary process of renewal that is so sorely needed in our communities. Our
meeting today is a working meeting and we know you have joined us in that
spirit. We want to produce a report that will provide a framework for continued

�collaboration among the sectors. This report will reflect the consensus of the
group and serve as a reference for continued discussion among widening circles
within the sectors. We want it to be a report that will produce definite outcomes.

As we begin our work together, it's important to recognize the importance of all
the collaborative work that is already underway. We know we are not starting
from scratch. This is why our theme should be Renewed as much as New
Partnerships. This is an opportunity to learn the best that we have to offer each
other.

You have received a white paper that we hope provided a conceptual framework
for our discussions as well as a framework of proposed recommendations for the
group to consider in its final recommendations. You will find these documents
and ·an agenda in your packets .
•

You will note on your agendas that we have shortened the day by an hour. You
have been randomly assigned to small work groups. Your group assignment is
noted on your name tag. Each group will be led by an outside facilitator.

I

would like to introduce our facilitators: Michael Tate, Suzanne Heath, Joe
Madison, and Lisa Wyatt-Knowlton.

Now for the ground rules. First, while we have recorders in the meeting rooms,

�no specific comments will be attributed to individuals, unless specifically
requested by the individual. Therefore, we hope people will feel free to speak
with openness and candor.

Second, leave agendas and preconceptions at the door. Our facilitators will
ensure that we keep our discussions focused on the big picture.

Third, don't get bogged down in specific issues. While we cannot effectively
discuss models and approaches to collaboration without referencing issue-specific
initiatives, our task should be about building the broadest most flexible and
responsive infrastructure. Too often, issue specific efforts can become
categorized and limit broader collaboration.

Fourth, all of us must share responsibility for achieving our recommendations .
•

We must not let any one sector bear a greater burden for meeting our goals.

And finally, we must be willing to follow through and continue with this effort to
build new and renewed partnerships.

We sincerely hope that our efforts today will help us change the way we do
business for the better. Change is the source of growth. If we stop growing, we
stop living.

�Good luck to all of you and thank you for joining us in this important and
exciting endeavor .

•

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                <text>Michigan Community Service Commission 1996-03-15 commission meeting New Partnerships in Michigan Michelle Engler script</text>
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                <text>Michigan Community Service Commission</text>
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                <text>Michigan Community Service Commission 1996-03-15 commission meeting New Partnerships in Michigan Michelle Engler script. Records are compiled in the Our State of Generosity collection by the Johnson Center, along with the files of the Michigan Nonprofit Association (MNA), the Michigan Community Service Commission (MCSC) and the Dorothy A. Johnson Center for Philanthropy. Originals are at the Michigan Community Service Commission.</text>
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                <text>Dorothy A. Johnson Center for Philanthropy</text>
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                <text>Grand Valley State University Libraries, Special Collections and University Archives, 1 Campus Drive, Allendale, MI, 49768</text>
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                <text>&lt;a href="http://rightsstatements.org/page/InC/1.0/?language=en"&gt;In Copyright&lt;/a&gt;</text>
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            <name>Source</name>
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                <text>&lt;a href="https://gvsu.lyrasistechnology.org/repositories/2/resources/515"&gt;Our State of Generosity collection, JCPA-04&lt;/a&gt;</text>
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                <text>1996-03-15</text>
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