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                    <text>AmeriCorps*VISTA New Concept Paper
Michi~:an s New Partnerships
Applicant Name: Michigan Community Service Commission (MCSC)*
* MCSC is working in partnership with the Council of Michigan Foundations (CMF) and the Michigan
Nonprofit Association (MNA).
Location: MCSC is located in Lansing, Michigan. The members will be grouped into teams of five.
The teams will be assigned to six regions of the state. The location and designation of the six regions are
1., the Upper Peninsula; II., the upper Lower Peninsula including Alpena and Traverse City; III. , central
and northeast central including Midland, Saginaw and Flint; IV., southeastern Michigan, including Detroit,
Pontiac, and Ann Arbor; V., south central, including Lansing, Jackson, and Battle Creek; and VI., west, ·
including Kalamazoo, Grand Rapids, and Muskegon.
Issue Areas: Human Needs (youth development during non school hours) and Education (school
success). While they will serve as a unifying cause for action in targeted low income communities in six
regions, the teams will not concentrate exclusively on these issues. The principal purpose of the program
is to support the continuation of the New Partnerships for Michigan initiative to facilitate communication,
cooperation, and collaboration among the nonprofit, business, religious, and public sectors in support of
citizen-driven, community problem solving through service and volunteerism. The program will also
regionally tailor the implementation of service and volunteer capacity building efforts that will develop
service learning programs during non school hours and generate new community volunteers.
Slots Requested: 30
NRVs Requested: The program will require a level of experience and skill in members that may require
some national recruitment. MCSC and its partners are open to negotiating a target number with CNS if
requested.
Background Data on Applicant and Service Area: Applicant Data-- MCSC's mission is to enable
all citizens, including youth, to engage in public problem solving through service and volunteerism.
MCSC is a catalyst for positive community change, stimulating innovative programs that meet real
community needs through service; a convener of diverse individuals and groups, building community
through shared efforts toward common goals; and a broker of ideas and resources, encouraging
collaboration and entrepreneurial approaches to service and volunteer program development. MCSC
makes training and technical support available for organizations involved in community service and
service-learning. MCSC helps groups find and network with other organizations across the state who
share the same goals and operate similar programs. MCSC's activities include the following list.

• Michigan s AmeriCorps involves more than 360 full- and part-time service volunteers in twelve
communities including Ann Arbor, Detroit, East Lansing, Flint, Grand Rapids, Marquette, Pontiac,
Saginaw, Shelby, and Ypsilanti.
• Michigan CARES is a national demonstration project funded by theW. K. Kellogg Foundation to assist
communities in developing comprehensive, collaborative plans for community service. CARES is active
in Alpena, Flint, Marquette, Muskegon, Grand Rapids, and Detroit.
• Learn and Serve Michigan is grant program for community-based agencies to support the involvement of
school-age youth in service and volunteerism. Programs operate in Alpena, Detroit, Grand Rapids,
Kalamazoo, Manistee, Muskegon, and Petosky.
• TAP Youth Service, funded by the C.S. Matt Foundation, provides grass-roots low income community
organizations with the information, network access, and expertise to more effectively develop, operate,
and support community service and youth development programs.
• The Governors Community Service Awards annually recognize outstanding examples of service

1

�provided by individuals, nonprofit organizations, and businesses.
• Michigan Youth Progressive Action Council (MYPAC) is MCSC's statewide youth advisory council
involving 16 youth leaders from across the state.
• The Senior Advisory Council is MCSC's state-wide senior citizen advisory council involving 16 leaders
from across the state.
The New Partnerships for Michigan AmeriCorps*VISTA program will be guided by a state steering
committee. The steering committee will advise MCSC and its collaborating partners on the development
and implementation of the program. The steering committee will be made up of representatives from
statewide public, private, nonprofit, and religious sector networks, such as the United Way of Michigan,
the Michigan Chamber of Commerce, the Michigan Ecumenical Forum, the Michigan Association of
Community Action Agencies, Michigan State Extension, Michigan Family Independence Agency, the
Corporation for National Service State Office, and the Michigan Association of School Boards.
MCSC's two collaborating partners in the New Partnerships initiative are the Council of Michigan
Foundations and the Michigan Nonprofit Association. CMF is an association of foundations and
corporations which make grants for charitable purposes. As a membership organization, its mission is to
enhance, improve and increase philanthropy in Michigan. Among its goals CMF provides the means for
regular exchange of ideas, experiences, and expertise among Michigan Grantmakers; represents Michigan
grantmakers' interests and concerns with local, state and national governments; and provides Michigan
grantmakers with educational resources, information and services in order to enhance and to improve
philanthropy. Among the programs that CMF operates is the Michigan Community Foundations' Youth
Project (MCFYP): A statewide program to build community foundation capacity, to establish youth as
philanthropists, and to build permanent and growing funds within each community to meet local youth
needs. Funded by theW. K. Kellogg Foundation MCFYP supports youth as resources and decisionmakers in communities and establishes important statewide ties to service, volunteerism, philanthropy and
service-learning.
MNA is Michigan's association for nonprofit organizations. MNA's mission is to promote the awareness
and effectiveness of Michigan' s nonprofit sector, and to advance the cause of volunteerism and
philanthropy in the state. MNA houses and is affiliated with the Volunteer Centers of Michigan and the
Michigan Campus Compact. MNA functions to:
• Act as a convener, bringing together nonprofit leaders as well as the leadership of the government and
private sectors, to increase understanding of the nonprofit sector, confront common issues and concerns,
and promote collaboration;
• Encourage voluntary giving and service; disseminate information important to defining the sector-- its
scope values, meeting the management/technical needs of organizations in the sector, and fostering
communication and collaboration in the public, private, and nonprofit sectors;
• Take an active role in public policy that affects the nonprofit sector at large;
• Provide programs and services that enhance the sector by strengthening organizational capacities.
Service Area Data-- According to the 1994 Kids Count in Michigan Data Book, "Compared to the other
five peer states in the Great Lakes region, Michigan ranks at or near the bottom on eight of ten indicators,
and ranks above only one state, Illinois, in its composite ranking of 38th among the 50 states." Because
the New Partnerships for Michigan AmeriCorps*VISTA program will cover six regions encompassing the
whole state, the Kid Count national composite ranking of Michigan ' s "children's well-being" indicators is
significant. The data book reports that, "Michigan has more children in (distressed) neighborhoods than
all but three states in the nation. "
Each of the six selected regions of the state include counties that the data book reports include distressed
neighborhoods. The designation of a distressed neighborhood is based on such factors as the rates of
youth not graduating from high schools on time; percentage of teens not in the labor force; violent teen
death; the rate of violent juvenile crime arrests; and rates of children in poverty. By concentrating on youth
development in non school hours and school success, the program will assist communities in preventing
2

�the emergence of factors that contribute to neighborhood distress.
The program will achieve this, in part, by building community infrastructure that links existing service,
volunteer, nonprofit, religious, business, and government resources. Initially, the program will locally
connect the networks maintained by the principal state partners, MCSC, CMF, and MNA. Each partner' s
state network extends well into the six state regions. MNA supports a network of 27 volunteer centers and
23 Campus Compact institutions. The CMF network includes 48 community foundations. MCSC
directly supports programs operating in 20 Michigan communities. Combined, these networks represent
the key institutional service and volunteer assets of many Michigan communities.
The determination of the specific service area in each region will be based on a selection process
established by the partners in conjunction with a state steering committee. The steering committee will
issue an in-state RFP to agencies in each region that requests a plan that supports the overall goals of New
Partnerships for Michigan in the region. One service area/community will be selected in each region, a
community like Saginaw for instance. Within the service area the local team sponsor may vary depending
on the strength and approach of the local partners. Service area sponsors could include community
foundations, volunteer centers, United Ways, county inter-agency social service systems reform teams,
councils of government, and/or chambers of commerce. The selection of the local service agency sponsor
will be determined, in part, by the quality of the vision and plans for sustainability of the multi-sector
collaboration, its connection to other community service and volunteer programs, the effectiveness of
intended service learning and volunteer multiplier efforts, its inclusion of grass-roots organizations, and
knowledge of best practices of community service and service learning programs.
Proposed AmeriCorps*VISTA Members Activities: Overall, members will document,
develop, and generate inter-sector partnerships that strengthen the nonprofit sector and support citizendriven community problem-solving, particularly as they relate to youth development during non school
hours and school success. Members will serve as capacity builders, program networking agents,
information brokers, resource providers, data collectors, volunteer generators, service learning advocates,
and technical assistance providers. Assigned to a team of five in a lead community networking agency,
members will specialize in task areas.
Each team will have the following member assignments. One member will act as the team leader, and
serve as the community organization network broker-- linking organizations, promoting new collaborative
partnerships, assisting in collaborative community strategic planning for service and volunteerism, and
identifying alternative funding sources. Two members will function as community information
facilitators-- conducting community member focus groups, leading New Partnerships community
meetings, developing community asset maps, gathering community agency information, recruiting
volunteers, and disseminating volunteer service resource information. Two members will serve as
nonprofit agency technical assistance providers-- training community-based programs in the best practices
of service learning and youth development, assisting community agencies in developing their own
program capacity, supporting discrete collaborative service projects, facilitating the development of service
learning in established mentoring programs such as Big Brother/Big Sisters, and promoting "one-stop
shopping" models of comprehensive community-based program services.
Corporation Priorities: The New Partnerships for Michigan AmeriCorps*VISTA program will
directly support the following Corporation for National Service priorities.
• Promote collaboration with other Corporation and non-Corporation service initiatives, including a
model relationship between the state CNS office and the state commission.
• Provide AmeriCorps*VISTA members with leadership opportunities (This is central to the program
as an outgrowth of a governor sponsored initiative. Members function in a critical leadership role.)
• Develop and expand programs that integrate service into an organized community-wide strategy to
address a pressing local need (youth in distressed communities).
• Develop and expand service learning and community student service opportunities by shifting the
perception of youth in distressed communities from clients to service providers.

3

�Expected Benefits and Outcomes: The New Partnerships for Michigan AmeriCorps *VISTA
program will generate the following:
• Comprehensive resource assessments of six distressed communities.
• Stronger nonprofit community-based agencies trained in the best practices of service learning.
• Demonstrated models of new community collaboration and partnership that connect the sectors in support
of citizen-driven community problem solving.
• A state resource directory of multi-sector program initiatives in support of community problem solving.
• New state multi-sector networks supporting service and volunteerism.
• Reductions in indicators of risk behavior among youth in targeted communities (over a two-year period)
• Six thousand new volunteers (recruited over two years)
• Six regional inter-sector, collaborative action plans.
• A fmal state collaborative action plan to follow-up the New Partnerships Framework.
Significant Local Resources: In addition to the obvious resources that will be brought to bear
through the participation of the partners and steering committee, the program will build on the experience
of a number of initiatives.
Michigan's New Partnerships Initiative On February 12, 1996, more than ninety leaders representing the
nonprofit, business, government, and religious sectors gathered in Lansing, Michigan to discuss strategies
for renewing and developing new partnerships among the sectors. The meeting was convened by
Governor John Engler and First Lady and Chair of the Michigan Community Service Commission,
Michelle Engler. The discussions at the meeting were guided by two overarching questions: Should
government, business, nonprofit, and religious institutions work together to improve the quality of life in
Michigan's communities? What are the most effective ways in which the public and nonprofit sectors may
work together to connect people in local community problem solving?
The Council of Michigan Foundations, the Michigan Community Service Commission, and the Michigan
Nonprofit Association serve as the co-sponsors of the New Partnerships for Michigan initiative. The
February 12, meeting served as a kick-off for what the co-sponsors hope will become a series of statewide discussions and activities that promote collaboration among the sectors. A paper entitled, "A Time
for New Partnerships" offered a rationale for the initiative and proposed a framework for action. The
paper called for "a new way of doing business," arguing that, "the time is right for the formation of new
partnerships among the nonprofit, government, religious, business, and private sectors." The meeting
participants agreed that government, business, nonprofit, and religious institutions should work together
to improve the quality oflife in Michigan 's communities. Without reservation, the participants affirmed
the importance of encouraging the sectors to collaborate in support of community problem solving.
Michigan CARES was conceived as a demonstration model to test the effectiveness of collaborative
community planning for national and community service programs. Supported by a grant from the
Commission on National and Community Service, Michigan CARES was initially a project of the
Michigan Community Service Commission. Support from theW. K. Kellogg Foundation enabled MCSC
to enter into partnership with CMF. The CARES program encourages the development of sustainable
community infrastructure for service, service- learning, and volunteerism. MCSC and CMF provide the
communities with structured support and guidance in collaborative community planning and program
development. Each community foundation facilitates the following activities: the development of a
community resource and needs assessment, the initiation of a comprehensive community service plan, the
integration of the best practices of service learning and youth development in all aspects of youth service,
and the launch of a sustainable youth community service program that meets the goals of the community
plan and produces tangible service outcomes.
TAP-Youth Service has enabled MCSC to develop the capacity to provide technical assistance to
community-based agencies from low income communities. More than two hundred agencies have
received training through TAP-YS. The project has produced two comprehensive resource guides for
community agencies. These guides will be provided to all participating New Partnerships agencies.

4

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                    <text>AmeriCorps*VISTA

Dear Friend:

CO R P O RAT I ON
FO R NATI ONA L
f l sE R V I C E

Thank you for requesting information about AmeriCorps*VISTA,
Volunteers in Service to America.
To be eligible for AmeriCorps*VISTA. you must be age 18 or over and a U.S.
citizen or permanent legal resident. Plus. you need to have the appropriate
experience. education or skills.
Every day, ArneriCorps*VISTA Members apply their knowledge and skills in
response to requests from local organizations helping communities across the U.S.,
Puerto Rico and the Virgin Islands. These full-time assignments last one year.
Members work with state or local public agencies, or private non-profit
organizations. These sponsoring groups ask for people with specific skills or
backgrounds. Sponsors and AmeriCorps*VISTA staff establish the assignments and
the qualifications needed. AmeriCorps*VISTA Members usually do not provide
direct services, but rather work as catalysts for "getting things done."
We would like to accept every person's offer to serve; but, this is not possible.
Today there are more well-qualified applicants than there are assignments. Most
AmeriCorps*VISTA projects call for the ability to recruit and lead people, locate
financial and other resources, and build the capacity of local residents to improve
their lives. Many assignments require college study, sometimes a bachelor's degree.
If you do not currently have the experience and/or education to qualify, we
encourage you to develop such skills before you apply- through work or
volunteer experience, or through college study.
If you would like an application, or have additional questions, please call
AmeriCorps*VISTA Recruitment toll-free at 1-800-942-2677, TDD# 1-800-833-3722.

We appreciate your interest in AmeriCorps*VISTA.
Sincerely,
1201 :-Jew York A'enu•
DC 20525
Telephone 202~5000
Was hin~n .

Patricia A. Booker, Administrator
Recruitment and Placement
AV-5 (4/95)

Getting Things Done
Lea rn and &amp;orvice America
National &amp;-nior Service Corps

�AmeriCorps*VISTA

What's Inside:••
•.More aSout;;,Benefif$ &lt; 1
• Program E~pha~is Aleas
• Application'Proces's
• Placement' Officer Listing

AMERICORPS*VISTA BENEFITS
For AmeriCorps*VISTA Members, benefits start now... and last a
lifetime. AmeriCorps*VISTA (Volunteers in Service to America)
offers you the kind of skills and perspectives which employers
are seeking. Here are just a few of the rewards for serving America
as an AmeriCorps*VISTA:

Career
Opportunities

You'll develop flexibility, maturity and resourcefulness as you help
low-income communities successfully tackle their problems. You'll
share your skills and experience as you work in one of four project
areas: education, human needs, public safety or the environment.

Education &amp;
Post-Service Benefits

Members are eligible for~ the new $4,725 education award
(for up to two, one-year terms of service or a total of $9,450) Q[ a
$100 per month stipend paid upon completion of service. Stafford
and Perkins student loans may be deferred during service. And
you'll receive noncompetitive eligibility for federal employment
upon completion of one year in AmeriCorps*VISTA.

Living Allowance

You'll receive a monthly allowance to budget for food, housing
and incidentals. It is equal to the economic level of the low-income
community where you serve. It does not reduce Social Security,
veterans' or public assistance benefits but is subject to taxes.

Medical Insurance

You are provided comprehensive medical insurance and have
the option of purchasing life insurance. Benefits do not apply to
family members or dependents.

Orientation &amp;
Training

First, you'll attend an AmeriCorps*VISTA pre-service training of
up to five days. Then, you can look forward to on-the-job training
by your sponsoring organization, usually a public agency or
nonprofit organization. There's also in-service training like
workshops and conferences to help you hone your skills.

Travel

AmeriCorps*VISTA pays for travel to pre-service training, on to
your project, and back to your home of record after service.

Be Part of
National Service!

Be an AmeriCorps*VISTA. You'll join 4,000 dedicated individuals
presently working on over 900 projects across the United
States ... people committed to helping others improve their lives.
If you have questions about AmeriCorps*VISTA, call toll-free
1-800-942-2677. TOO# 1-800-833-3722.

AmeriCorps*VISTA is a program of the AmeriCorps National Service Network

�CIVIL SERVICE BENEFITS
Service Credit

AmeriCorps*VISTA service may be credited toward federal
employment in the same manner that regular employment in the
Federal Government is credited.
AmeriCorps*VISTA service will apply toward determining
seniority, reduction-in-force and layoff rights, leave entitlement
and other privileges based upon length of service.
AmeriCorps*VISTA service is not credited toward any
probationary or trial period or completion of any service
requirement for a career appointment.

Noncompetitive
Eligibility

A federal agency may hire you, as a former AmeriCorps*VISTA,
by establishing that you meet the minimum qualifications for a
position opening. If you meet the minimum qualifications, you do
not have to compete with the general public before being selected
for the position.
Noncompetitive hiring privileges last for a period of one year
after completion of AmeriCorps*VISTA service. These privileges
may be extended for up to three years at the discretion of the
hiring agency if you enter military service, pursue studies at an
institution of higher education, or engage in activities which, in
the view of the hiring authority, warrant an extension.
It is your responsibility to locate an agency with a vacancy and
to interest that agency in hiring you. Former AmeriCorps*VISTAs
are not guaranteed a federal position.

Questions?

For additional information on noncompetitive eligibility, contact
the Federal Office of Personnel Management.

�AmeriCorps*VISTA

PROGRAM EMPHASIS AREAS
HUMAN NEEDS/
Public Health

AmeriCorps*VISTAs (Volunteers in Service to America) help
develop and expand community-based health care activities in
medically underserved areas. They organize outreach programs
in prenatal care, prevention of infant mortality, HIV/AIDS
education, and maternal and child nutrition. AmeriCorps*VISTAs
also establish low-income community health clinics or recruit
health professionals as part-time volunteers to offer basic health
services to the homeless, Native Americans, migrant and seasonal
farm-workers, and others deprived of adequate medical care.

Community and
Economic Development

AmeriCorps*VISTAs research, organize and develop activities
designed to generate income and enhance the economic potential
of low-income urban or rural areas. AmeriCorps* VISTA Members
work on neighborhood economic revitalization. They develop
financial resources by encouraging credit unions to locate or
expand branches within low-income communities. They help
residents rehabilitate their homes and assist them by putting
together loan packaging. They work with low-income residents
who want to start a business by providing them with
entrepreneurial development and management training.

Employment
Opportunities

AmeriCorps*VISTAs help create opportunities for job training,
placement and development - emphasizing private sector
involvement. They match the unemployed with job training
resources; set up community job banks or job fairs; provide skills
training in job-readiness and job-seeking for low-income youth,
the homeless, the disabled and refugees; and establish mentor
programs for at-risk youth.

Fighting Hunger

AmeriCorps*VISTAs increase the production, solicitation, and
distribution capacity of organizations providing food to the hungry.
They help food banks obtain and deliver food to low-income
neighborhoods ... organize urban gardening projects ... develop
better growing techniques for low-income farmers ... establish and
expand agricultural production and marketing cooperatives.

AmeriCorps*VISTA is a member of the AmeriCorps National Service Network

�Improving Housing

AmeriCorps*VISTAs recruit local volunteers to repair, renovate
and expand existing housing, or to construct new homes at
affordable rates. They seek out low-income families to purchase
the newly-constructed housing. They also try to expand the base
of donors, coordinate fundraising events or develop public
relations materials. For the homeless, AmeriCorps*VISTAs
frequently establish, support and expand short-term shelter as
well as transitional or permanent housing for low-income families,
victims of domestic violence, runaways, senior citizens and the
mentally-ill homeless.

Legal Aid

AmeriCorps*VISTAs help ensure that people needing legal help
can obtain assistance dealing with issues like tenants' rights,
substandard housing, job discrimination and domestic violence.
For some projects, Members need a legal background such as
paralegal studies, while for others they may need a J.D. degree
and be licensed to practice law.

EDUCATION/
Literacy

AmeriCorps*VISTAs establish and expand literacy programs that
serve at-risk youth and the growing population of illiterate adults.
They recruit tutors and design training programs; identify people
needing assistance; expand community-based literacy councils;
or create workplace projects to provide the marginally employed
and unemployed with occupational literacy skills. To help nonEnglish speaking people and their families, AmeriCorps*VISTAs
develop English as a Second Language (ESL) programs and
organize intergenerational literacy efforts.

PUBLIC SAFETY/
Crime Prevention

AmeriCorps*VISTAs work on crime prevention programs- such
as organizing the support of low-income parent groups to address
crime and substance abuse problems; coordinating peer
educational activities; forming prevention and education programs
in public housing projects; or creating support services for children.

ENVIRONMENT/
Environment,
Community Design
and Urban Planning

AmeriCorps*VISTAs help ensure that low-income communities
are equipped with indoor plumbing, have safe drinking water, and
have sewer systems to manage water and disposal problems
effectively. They create awareness programs to educate
communities about improving and controlling the quality of their
environment. AmeriCorps*VISTAs work to dispel the belief that
protection of the environment conflicts with employment and
economic development goals.

And More ...

These are examples of AmeriCorps*VISTA's largest program
emphasis areas. If you have questions, call toll-free 1-800-9422677. TOO# 1-800-833-3722.

Pr1ntad on rwcycled paper.

AV.!J (4115)

�APPLICATION PROCESS
Application

Application is submitted to the AmeriCorps*VISTA placement
officer who oversees the state where you currently reside, even
if you wish to serve in a different part of the country.

Preliminary Review

A preliminary review will determine your basic eligibility and
qualifications for AmeriCorps*VISTA service. To be eligible, you
must be age 18 or over and a U.S. citizen or permanent legal
resident. (There's no upper age limit.) Plus, you need the
appropriate experience, education or skills for an assignment. If
your application does not meet eligibility and qualification
requirements, it will be removed from active consideration.

Interview

If you clear the preliminary review stage, a placement officer will
contact you to arrange a personal or phone interview. The
interview will include a discussion of an AmeriCorps*VISTA
Member's role, and whether this is the right program for you . The
placement officer will answer additional questions you have and
review the terms and conditions of service.

References

At some point in the application process, individuals who can
comment on your suitability for AmeriCorps*VISTA service will
be asked to complete a confidential reference form .

Review

Your application, interview and references will be reviewed . If
your application package does not meet qualifications for
AmeriCorps*VISTA service, it will be removed from active
consideration. If you clear this stage of review, your placement
officer will attempt to locate a suitable assignment, taking into
account your skills and preferences.

Referral/Placement

When a suitable assignment opens, a copy of your application
will be sent to the Sponsoring Agency. The project supervisor
may contact you directly for a phone interview. This will give you
and the Sponsor the chance to learn more about one another.
The project supervisor must recommend you for placement on
the project. If you are not selected, your application may be
referred to other projects. (Your application may remain active
for .!J.Q...1Q 12 months before being removed from consideration.) If
you are selected and accept the assignment, you will be invited
to training and contacted to make your travel arrangements.

t

t

Questions?

Call 1-800-942-2677. TOO# 1-800-833-3722.
(Or, call the placement officer serving your state. See other side .)

�PLACEMENT OFFICERS
If you live in ...

Telephone or write ....

Connecticut, Delaware, Maine, Maryland, Massachusetts,
New Hampshire, Rhode Island and Vermont

(617} 565-7005
10 Causeway Street, Room 4 73
Boston, MA 02222-1039

New Jersey, New York, Pennsylvania, Puerto Rico and the
Virgin Islands

(215) 597-3495
801 Arch Street, Suite 103
Philadelphia, PA 19107-2416

Alabama, District of Columbia, Florida, Georgia, Kentucky,
Mississippi, North Carolina, South Carolina, Tennessee,
Virginia and West Virginia

(404) 331-5760
101 Marietta St., NW, Suite 1003
Atlanta, GA 30323-2301

Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska,
North Dakota, South Dakota, Ohio and Wisconsin

(312) 353-1959
77 West Jackson Blvd, Suite 442
Chicago, IL 60604-3511

New Mexico, Oklahoma and Texas

(214) 767-5447
1100 Commerce, Room 6B11
Dallas, TX 75242-0696

Arkansas, Arizona, Colorado, Kansas, Louisiana and
Missouri

(303) 844-2677
Executive Tower Building
1405 Curtis Street, Suite 2930
Denver, CO 80202-2349

American Samoa, California, Guam, Hawaii, Montana,
Nevada, Utah and Wyoming

(310) 235-7088
Federal Building, Suite 11221
11000 Wilshire Boulevard
Los Angeles, CA 90024-3671

Alaska, Idaho, Oregon and Washington

(206) 553-1558
Jackson Federal Office Building
915 Second Avenue, Suite 3190
Seattle, WA 98174-1103

Prlnttd on ,.cycled ...,....

AV.:J(.WS)

��AMERICORPS?

• Getting things done.

WHAT IS AMERICORPS*VISTA?

rps is a national
1itiative administered
Jrporation for
Service, which also
~rs Learn and Serve
for school- and
~e youth and the
Senior Service Corps.
rps engages
ts of all backgrounds
· things done
ut our nation's urban
communities. The
-ps National Service
includes two
operated service
-AmeriCorps*VISfA
rs In Service To
and AmeriCorps*
ational Civilian
ty Corps) .
:orps follows a long
tradition of
ng and rewarding
rrough programs
ivilian Conservation
: GI Bill, and the
-ps. AmeriCorps
are locally driven
tunity-based, but
nited by a common

AmeriCorps helps communities
meet their education, public
safety, human, and environmental needs with direct and
demonstrable results.

AmeriCorps*VISfA is a
national service program for
individuals age 18 and older.
AmeriCorps*VISfA Members
are service entrepreneurscatalysts for getting things
done. They increase housing
opportunities, develop literacy
programs, establish credit
unions, and improve health
care in underserved communities. Members serve in lowincome areas, helping residents
improve their lives and their
communities.
AmeriCorps*VISfA has a
30-year tradition of getting
things done. Since 1965, more
than 100,000 VISfAs have
joined forces with 12,000
public agencies and nonprofit
groups to help communities
across the country.

• Strengthening communities.

AmeriCorps unites people
from all backgrounds in the
common effort to improve our
communities.

"Service shows that our
country deserves to be called a
civilization, not for its absence
of problems but for its citizens'
willingness to be responsible
for solutions."
-Eli Segal, CEO,
Corporatiotr for Nationa l Service

WHO ARE AMERICORPS*

"I consider my AmeriCorps*

VISTA MEMBERS?

VISTA experience to be one of

AmeriCorps*VISfA Members
are a diverse group of committed citizens who bring a wide
array of skills to service.
Members must be at least 18,
and the median age is about
25. There is no upper age limit.
Different AmeriCorps*
VISfA sponsors request differ-

the most significant and
memorable events in my life.
I never imagined that I would
have such an opportunity to
identify my skills, develop new
ones, and work with a diverse
group of people. And now, since
making a difference in my
community is in my blood,

I know that I will continue to
use the skills and knowledge
I've acquired."
-Dorothy Torrey, AmeriCorps •VJSTA
Member, Prospect Harbor, Mai11e

"[AmeriCorps*VISTAs Tina
Sweeten and Kim Champney]

"Even though I don't plan

have made an amazing impact

to stay in social service, I

on the small communities that

think it's been really helpful to

they served.... They developed

work in a professional

and implemented the [day

environment. It's a really good

camp] program and, in doing so,
• Encouraging responsibility.

"When it is all said and done,

traveled to Kake, Hoonah,

Through service and civic
education, AmeriCorps
enables Members to become
problem solvers and leaders.

it comes down to three simple

Juneau, and Metlakatla, the only

questions: What is right?

Indian Reservation in Alaska.

What is wrong? And what are

The program was a great

we going to do about it?"

success and we plan to continue

-President Clitrton. speaking
at the launch of AmeriCorps,
September 12, 1994

it in the future."

• Expanding opportunity.

AmeriCorps helps those who
help America. Members
acquire job skills, invaluable
experience, and scholarships
or loan repayment for
schooling or job training.

-Lesley Thompson,
AmeriCorps • VISTA project sponsor,
Girl Scords.}uneau, Alaska

springboard, and it's been

ent kinds of Members. Some
projects require people with
college study or a bachelor's
degree. Other projects may
emphasize experience or skills
rather than formal education.
The ability to speak Spanish is
especially helpful in certain
areas. In general, Members
are people who know how to
put their skills and resources
to work within communities.

fascinating to be invollled."
-Giemr Stirrat, AmeriCorps •VJSTA
Member, Austin, Texas

"Before VISTA I wasn't really
into the education field. Now,
I've clarified my interests and
goals. I know I want

to pursue

study and work in alternative
education."
-Scott Rutberg, AmeriCorps•VJSTA
Member, Salt Lake City, Utah

�IN
S*VISTA?
*VISTA provides
!S to work with
s to help solve
•ressing problems.
in AmeriCorps*
nbers utilize the
tave and develop
tat open future
!S. They learn to
ze, and get things
transform
!S-and their own

s who wish to
eir education find
·s and graduate
alue their
s*VISTA
For Members
J begin careers or
new ones,
s*VISTA provides
ofessional training
)n experience.
er Members,
s*VISTA can help
ears following
more productive
neaningful.
-r their personal
.spirations,
s*VISTA Members
'erence-in their
nd in the lives of
serve.

0 MEMBERS DO?

1s*VISTA Members
done in the areas
m, public safety,

initiated the AmeriCorps*VISTA

are complementary-not
conflicting-goals.

Health Corps in response to the

In the mountains of North

The Texas Department of Health

state's suffering perfonnance on

Carolina, AmeriCorps*VISTA

disease prevention-~me of the

Members are helping residents

lowest immunization rates in the

and state officials plan badly

countty. During the summer of

needed sewer systems.

that more than 100,000
children received immunizations.
The state was so impressed with
their work that it expanded the
Corps. Today, with hundreds of

clinics to offer basic health
services to the homeless,
Native Americans, migrant
and seasonal farm workers,
and other underserved
populations.
To meet needs in hunger
and homelessness, Members
increase the production and
distribution capacity of
organizations providing food
to the hungry. They help
establish agricultural
production and marketing
cooperatives. They recruit
local volunteers to repair,
rF&gt;novate. and exoand housinsz

AmeriCorps*VISTA Members,
the Texas Health Corps is the
largest service project in VISTA
histoty.

AmeriCorps*VISTA Members
work on crime prevention
programs such as organizing
parent groups to address
crime and substance abuse;
coordinating peer educational
activities; forming prevention
and education programs
within public housing
projects; and creating support
services for children.

WHERE DO MEMBERS SERVE?
Members usually work with
state or local public agencies
or private nonprofit organizations. They serve in urban
and rural locations in all 50
states, the District of Columbia,
Puerto Rico, and the Virgin
Islands. Some Members serve
in their home communities;
others travel to different parts
of the country. Although
Members may serve in large
groups or individually, most
serve in small groups of four
or five.

At the Chicago Alliance for
Neighborhood Safety in Chicago,
AmeriCorps*VISTAs are working
throughout the city to help
organize residents to work with
the police on solving crime-

AmeriCorps*VISTA Members
establish and expand literacy
programs that serve at-risk
youth and the growing
population of illiterate adults.
They recruit tutors and design
training programs, identify
people who need assistance,
and create workplace projects
to provide occupational
literacy skills. AmeriCorps*
VISTAs also develop English
as a Second Language (ESL)

"The education award enables
AmeriCorps*VISTA Members to

1993, Members helped ensure

Meeting community
members' human needs is
AmeriCorps*VISTA's number
one priority. Because these
needs are so diverse, the range
of activities is very broad.
To meet needs in public
health, AmeriCorps*VISTA
Members organize outreach
programs in prenatal care,
prevention of infant mortality,
HIVI AIDS education, and
maternal and child nutrition.
Members also establish

Members receive health
coverage at no cost and have
access to non-competitive
hiring in the federal civil
service after completing a full
AmeriCorps*VISTA year.

related problems in their
neighborhoods. Members

HOW DO MEMBERS LIVE?
AmeriCorps*VISTA Members
live in the low-income communities in which they serve
and receive a small living
allowance to cover room,
board, and other expenses.

plan for their future, to set
goals. It gives them the idea of
taking their service experience
and building on it by continuing
their education."
-Nicole Ralsto11,
AmeriCorps•VJSTA Member, Habitat
for Humanity, Miami, Florida

HOW DO I APPLY TO BE AN
AMERICORPS*VISTA MEMBER?
AmeriCorps*VISTA Members
are selected through a review
process involving an initial
screening of the application,
an interview, and a review of
references.
Once an applicant qualifies
for AmeriCorps*VISTA
service, a placement officer
attempts to locate a suitable
assignment, taking skills and
preferences into account. This
process may take a few months,
so early application is advised.

conduct community safety

"When you live in the

surveys, organize graffiti clean-

community you serve, in the

To request an application,

ups, and implement neighbor-

same economic bracket .. it

contact: AmeriCorps*VISTA

hood watch programs.

helps you keep perspective on

Recruibnent and Placement Office

what you're doing and who

1201 New Yo~ Avenue, N.W.

you're doing it for."

Washington, D.C. 20525

-Tracey Porter.
AmeriCorps •VJSTA Member

To request information, call:
1-800-94-ACORPS,

WHAT BENEFITS DO
MEMBERS RECEIVE?

(1-800-942-2677,
TOO# 1-800-833-37221
, . . VftiiP am..Pil".nn&gt;e*VI!ITA

�y immunizing
•rganize family
tiatives rather than
)ring families;
'mmunity credit
:1er simply than
lenders.
just some of what
are already doing in
1es all over America.

transitional housing for
families, victims of domestic
violence, runaways, senior
citizens, and the homeless.
And to meet needs in
community development,

Members develop projects to
revitalize neighborhood
economies. They develop
funding sources for new and
expanding businesses by
helping credit unions attract
investors and depositors.
They also provide low-income
people with business
development, management
training, and job placement.

Richmond provides literacy
tutoring, tutor training, and
resources to three counties in
the metropolitan Richmond
area. Since 1989, eight VISTAs
have helped to promote the
Council, ron its office, establish
and develop its libraty and
resource center, and extend its
services. AmeriCorps*VISTAs
continue to serve the Council by
recroiting students, tutotS, and
the volunteetS who make the
project work. 17ranks to
AmeriCorps*VISTA, the Council
has grown from 150 volunteetS
to more than 600.

-

. "I
THE ENVIRONMENT

AmeriCorps*VISTA Members
help ensure that communities
have indoor plumbing, safe
drinking water, and sewer
systems. They educate
citizens about improving the
quality of their environment.
Their projects prove that
environmental protection
and economic development

AmeriCorps education award
of$4,725 upon completion of
at least one year of service(a
total of up to $9,450 for two
one-year terms of service) .
Alternatively, Members may
elect to receive a cash award
of $100 per month, payable at
the end of service.
Stafford and Perkin student
loans may be deferred during
AmeriCorps*VISTA service.
Those who elect to receive
the post-service cash award in
lieu of the education award
may also qualify for partial
cancellation of certain
qualified student loans.

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                    <text>MCSC AMERICORPS RENEWAL PROCESS NARRATIVE

Administrative System
MCSC launched Michigan' s AmeriCorps in 1994 with a three year program development plan that
was intended to produce high quality, sustainable service programs.- The plan set three stages of
development and served as the basis for MCSC's integrated program monitoring and technical
assistance system. Program directors were thoroughly briefed on the Michigan's AmeriCorps
system and its goal at the first MCSC program director orientation meeting in July, 1994, and at
the new program directors ' meeting in August, 1995. The system includes: an MCSC developed
program director' s handbook that includes the particular program standards and expectations of
MCSC, monthly directors' meetings, regular program training and technical assistance workshops,
regular program monitoring site visits, frequent phone consultation, and a quality assurance
assessment process based on annual business plans developed by the programs containing
progress benchmarks and program outcomes against which MCSC measures their performance.

While MCSC has refined the Michigan 's AmeriCorps system since 1994, in consultation with its
programs, CNS, and technical assistance providers, the basic elements of the system have
remained constant. MCSC continues to operate according to the three stages of the plan. In the
first year, programs were primarily assessed on the quality of operating systems and program
implementation. First year renewals had to demonstrate that they were operating in a manner that
would ensure high quality results. In the second year, all programs (including those that were
starting new in the second year) were held to high quality program impact standards. Second year
renewals had to demonstrate that they were operating effectively and that they were making a
significant impact on the community. In the third year, MCSC will assess programs against their
community strengthening objectives as a means to test the likelihood of program sustainability.

1

�Among the refinements made to the MCSC program system was the revision of the program
director's handbook. Retitled the Michigan's AmeriCorps Policy and Procedure Guide, the six
chapter guide with four appendices provides a comprehensive enumeration of the standards and
expectations of Michigan's AmeriCorps and AmeriCorps*USA. (A copy of the guide is on file
with Michigan's CNS program officer.) In October, 1995, MCSC provided new and renewing
program directors with a complete orientation to the new guide and clearly established MCSC's
annual standards of Michigan's AmeriCorps program accountability.

Renewal Process
The August, 1995, meeting marked the first step in the 1996 program renewal process. Programs
were informed that Michigan's AmeriCorps renewals would be based on the quality of their
community impact. Programs, through their quarterly reports, would have to demonstrate the
positive measurable effect of their work in the communities. While, MCSC would mostly rely on
the programs' community service objectives as a standard to measure community impact, programs
were informed that first-hand site visit reports would also be used to assess program impact.
Programs were informed, in no uncertain terms, that even if they were running an effective
operation, they would not be renewed if they could not demonstrate that they were making a
difference in the community. This message was reaffirmed at every subsequent gathering of
Michigan's AmeriCorps program directors.

In order to complement what its programs considered to be demanding expectations, MCSC
instituted a rigorous process of program training, technical assistance, and monitoring. In August,
MCSC contracted with an independent national service consultant to lead a two-day program
director training on the design and implementation of high quality service programs. In
September, MCSC held a meeting for program directors on evaluation. Dr. James Perry, of
Indiana University, who is conducting an evaluation of four Michigan's AmeriCorps programs,

2

�led a presentation on establishing effective performance measures. In October, second-year
program directors met at the CNS meeting in Baltimore. MCSC held program director's meetings
in October and November. (December's was canceled due to weather.) In January, MCSC offered
program directors a two-day fundraising training led by the Indiana School on Philanthropy. That
same month, MCSC contracted with a national service program consultant to lead a two-day "Front
Line Leaders" training for program staff. In February, MCSC brought the United Way of Chicago
to the directors' meeting for a half day training on effective methods for continuous improvement
and program development.

In March, MCSC held a two-day, state-wide training for all AmeriCorps programs operating in
Michigan. More than 350 members, supervisors, staff, and program directors from state and
national direct programs attended. MCSC involved 19 state and national technical assistance
providers including the following CNS technical assistance providers: Project STAR, National
Association for Service and Conservation Corps, United Way of Chicago, National Crime
Prevention Council, Southern Regional Council, University of Notre Dame's Center for Social
Concerns, and National Skills Center for Home Care and Independent Living.

In January and February, MCSC program staff conducted one-day monitoring site visits to all of
the programs. (During the fall, MCSC staff made preliminary site visits to each of the new
programs.) Based on the site visits and a review of the First Quarter Report, MCSC program staff
provided each program with a critical analysis of all aspects of its operation and recommended
steps for improvement. MCSC also placed programs in touch with specific national technical
assistance providers to address special concerns. MCSC called most heavily upon the United Way
of Chicago, Project STAR, and NASCC. The technical assistance providers were able to make
contact with each referred program before they submitted their Second Quarter Reports.

3

�In January, when MCSC informed program directors of the renewal application process, it
introduced a new element to the renewal expectations-- improved cost-effectiveness. While in
1995/96 Michigan's AmeriCorps programs have an aggregate FfE average of less than $12,000,
MCSC is determined to see further reductions in the FfE rate. Programs were informed that they
would only receive flat funding. In addition, any program with an FfE rate over the CNS target of
$13,800 would have to reduce not only the CNS recommended 10%, but to a figure at or less than .
$13,800.

The Michigan's AmeriCorps renewal process required programs to submit a renewal application on
April 12. MCSC' s assessment of program progress to date was based primarily on the Second
Quarter Report. MCSC set the date close to the May 1, CNS deadline in order to allow the
programs the full reporting period in which to demonstrate accomplishment. MCSC staff reviewed
the renewal applications using past reports and site ·visits as a reference. MCSC staff conducted
telephone conferences with each program to clarify issues, refme objectives, and revise budget
categories. Programs were asked to revise elements of their applications accordingly. In cases in
which programs demonstrated progress and improved cost-effectiveness, MCSC offered additional
FfEs at $8,000 per member. This strategy helped to further reduce the FfE rate.

Final Renewal Selection
The members of the commission voted to empower the executive committee to approve renewal
applications. MCSC staff prepared review sheets detailing each program's strengths and
weaknesses and submitted them to the executive committee for approval. On April 26, the
executive committee approved the package .and the staff's May 1, renewal recommendations.

Of eleven Michigan's AmeriCorps programs eligible for renewal, MCSC staff recommended that
seven be renewed. MCSC staff withheld their recommendations on four other programs. These

4

�four programs will be held back until the: staff and Commission have an opportunity to assess
progress in the third quarter reporting period. MCSC will submit a supplemental package to CNS

in August. This supplemental package will request the balance of Michigan's available formula
funding allotment for the remaining renewal programs recommended and as many as three new
programs.

5

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Renewal Funding Chart

jJ~

Formula Allotment
Marquette Health Dept
Oakland University
Caring Together Elderserve
Eastern Michigan University
United Way of Genesee Count
SubTotal
Competitive Allotment
University of Michigan
United Way Community Servic
Subtotal
Total

95/96 $
169,145
241 ,350
241 ,000
222,005
320,099
1 '193,599

349,216
261,661
610,877

Year 3 Formula Allotment
Yr 3 Estimated Renewal$
Minimun New Program Funds

10,913
13,083

1 ,804,476

July Renewal Submission Lelvel Ceilings
CircleNet
254,947
GRSC
252,263
RSAI
305,863
Saginaw
306,650
Subtotal
1,119,723

Year 3 Formula FTE Cost
Year 3 Competitive Cost
Year 3 Avg FTE Cost

FTE Cost
14,095
12,067
12,050
11 ,385
11 ,432

15934
9702
14,565
10,222

96/97 $

FT

PT

193,161
242,024
256,752
252,948
336,099
1 ,280,984

15
0
22
0
23
60

0
40
0
66
14
120

349,216
270,000
619,216

22
20
42

20
0
20

1,900,200

102

140

161,900
269,236
289,800
306,565
1,027,501

12
30
21
17
80

0
0
0
19
19

11 ,841
12,207
11,907

2,728,315
2,308,485
419,830

Page 1

FTE Cost FTE Difference
-1,218
12,877
34
12,101
11,671
-379
-506
10,879
-229
11 ,203
58,731

10,913
13,500
24,413

0
417

13 ,492
8975
13 ,800
11 ,569
47,836

-2,442
-727
-765
1,347

�MICHIGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
GRANT CATEGORY: Michigan's AmeriCorps

DATE: 4/24/96

PROPOSAL: Caring Together Elderserve: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
__ _n_FT

_ _ _ PT

___2 YR. PT

DESCRIPTION
Caring Together Elderserve: Michigan's AmeriCorps will provide 5,000 (member) hours of support services to 1,200 elderly
residents so that they may remain independent in their homes. These support services include transportation, home
maintenance, chore services, social support, and personal advocacy. In addition, the program will recruit 1,000 volunteers to
provide 12,000 hours of volunteer service to the elderly.
STRENGTHS
As a ftrst year program Elderserve has listened to the existing AmeriCorps programs and learned from their mistakes. The
program spent a significant amount of time in the beginning preparing the members for service. They conducted an extensive
two week orientation for the members. This training is reflected in the field . The members seem to be comfortable and clear
on their roles. They appear to possess the skills necessary to perform their tasks. The service being provided appears to be of
high quality.
The program appear to be providing significant direct service to the seniors. Elderserve provided a total of 4,430 hours of
direct service to 441 Detroit area residents in the first two quarters. The 248 new volunteers are providing additional services
to the elderly in 8 of the I 0 sites. In addition, there has been an overall increase in community participation across sites
averaging nearly 70%.
Elderserve has spent a significant amount of time on partner development. There seems to be a sense of cohesiveness and
ownership across the sites. The program has created a strong, vital image of the partner organizations within their
neighborhoods. The AmeriCorps program has built or enhanced partnerships between Caring Together and other
organizations throughout the elderly service network. Furthermore, the program has solicited significant community
involvement through the recruitment of 248 volunteers.
Elderserve has provided extensive member development and support as well as made significant progress towards attaining the
overall program objectives. The program has a basic administrative structure in place. Elderserve has consistently
recognized weaknesses of the program and has taken steps to address those weaknesses. In particular the program has improved
record keeping and formalized site visits. In addition, this program has experienced little attrition to date.
WEAKNESSES
One of Elderserve' s challenges is being able to prove a greater level of independence for the seniors based on the service
provided. How have the seniors' independence changed due to AmeriCorps? In addition, the program's reporting has not been
consistent across all of the 10 sites. Not all of the sites are accurately reporting on the overall progress. This ultimately
makes assessing the individual sites very difficult. Furthermore, the program does not have a formalized site visit format.
Finally the program has experienced some member performance issues. These issues have forced them to reassess their policy
and procedures to better define program expectations.

1996-97 FUNDING REQUEST : $256,752
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall
program quality and accomplishments and recommends funding this program at its requested level. The program's FrE cost
is $11,671 which is below the CNS figure of $13,800.

�MICIDGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
DATE: 4/24/96

GRANT CATEGORY: Michigan's AmeriCorps

PROPOSAL: Marquette County Health Department, AmeriCorps MIT.,ES: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
_ _ _ PT

_ _ _ 2 YR. PT

DESCRIPTION
In Year Two, AmeriCorps MIT.,ES: Michigan's AmeriCorps will provide health care and personal care needs to 200 low
income elderly to allow them to remain in their homes. Furthermore the program will provide chore services, home
maintenance and minor home modifications to 50 homes of low income elderly clients to enhance the homes overall
maintenance, safety, and energy effiency.
STRENGTHS
This program was created out of nothing. At the beginning of the program year a program infrastructure did not exist. The
program had to design a system for referrals and assignment of clients. In addition a reporting mechanism was designed to
track the clients and the types of services being provided. This system was created simultaneously as the client base was
being recruited. This organization did not have a prior relation with the elderly in the Marquette community. Most of the
first quarter was spent doing outreach trying to spread the word about the new services available to the elderly in the
community. The program creates a functional system in the initial period of the program.
The program spent a significant amount of time in the beginning preparing the members for service. They conducted an
extensive two week orientation for the members. This training is reflected in the field . The members seem to be comfortable
and clear on their roles. They seem to possess the skills necessary to perform their tasks. The service being provided appears
to be of high quality.
The program appears to be providing significant direct service to the seniors. As noted above MIT.,ES provided a total of 880
hours of direct service to 73 seniors in the first two quarters.
MIT.,ES has provided extensive member development activities and member support as well as made significant progress
towards attaining the overall program objectives. The program has a basic administrative structure in place. They have
consistently recognized weaknesses of the program and have taken steps to address those weaknesses. In particularly the
program has improved member supervision by the creation of two team leader positions. These position allow the program
director to focus on the overall programmatic issues while allowing the members to be better supported in the field. The
teamleaders supervise corpsmembers, help with project planning, conduct all client assessments, assign clients to members of
their teams, organize member schedules, and gather data for programmatic reporting. In addition, this program is committed to
providing quality services to a population few have been willing to recognize.
WEAKNESSES
One of MIT.,ES' s challenges is being able to prove a greater level of independence for the seniors based on the service
provided. How has the senior's independence changed due to AmeriCorps? In addition, the program has experienced difficulty
in time management, supervision, volunteer recruitment, program evaluation, and attainment of the home modification
objective.

1996-97 FUNDING REQUEST : $193,161
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall
program quality and accomplishments and recommends funding this program at its requested level. The program ' s FTE cost
is $12,877 which is below the CNS figure of $13,800.

�MICHIGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
DATE: 4/24/96

GRANT CATEGORY: Michigan's AmeriCorps

PROPOSAL: Oakland University, AmeriCorps Oakland: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
_ _ FT

_ __;4,_.0'------_PT

___ 2 YR. PT

DESCRIPTION
AmeriCorps Oakland will continue to provide conflict resolution and peer mediation training to local youth to reduce the
number of fights and non-physical confrontations. They will provide alternatives to violence through the delivery of
educational and recreational programs for 1,000 youth in the Pontiac community. Finally, youth will receive education
around potential public safety issues such as domestic and sexual abuse.
STRENGTHS
The program spent a significant amount of time in the beginning preparing the members for service. They conducted an
extensive orientation for the members. This training is reflected in the field. The members appear to be comfortable and clear
on their roles. They appear to possess the skills necessary to perform their tasks. The service being provided appears to be
high quality.
The program appears to be providing significant direct service to the Pontiac area through a variety of partner organizations.
At the end of the second quarter 121 school-aged peer mediators were trained. The peer mediators with the assistance of the
AmeriCorps members mediated 370 conflicts involving 686 students. In addition, conflict resolution information was
presented to an additional1 ,099 students. A variety of educational and recreational programs have provided alternatives to
violence servicing 2,040 youth during the first quarter and 2,398 in the second quarter.
Oakland has spent a significant amount of time on partner development. The creation of the handbook allows the partners to
clearly understand their roles and responsibilities. The site supervisors seem to be clear on the programs overall expectations.
In addition, the creation of the advisory council should improve the overall quality of the program. This council can play a
significant role in the overall sustainability of the program. Furthermore, the program has solicited significant community
involvement through the recruitment of 248 volunteers.
Oakland has provided extensive member development activities and member support as well as made significant progress
towards attaining the overall program objectives. The program has a basic administrative structure in place. Oakland has
consistently recognized weaknesses of the program and has taken steps to address those weaknesses. In particularly the
program has improved the overall administration and supervision of members through the creation of handbooks and systems
that holds all parties accountable.
WEAKNESSES
One of Oakland's challenges is reporting. Reporting on member activities appears to be inconsistent across the sites. The
sites need to report not only on the level of activity but on the overall impact of the activity. Some of the sites are
struggling with overall impact of their service. In addition to the evaluation challenges, the program has been forced to close
on-site during the second quarter due to noncompliance. They have experienced a variety of difficulties at a second site
stemming from lack of strong support, for the activities, and by the site staff.
1996-97 FUNDING REQUEST : $242,024
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall
program quality and accomplishments and recommends funding this program at its requested level. The program's FTE cost
is $12,101 which is below the CNS figure of $13,800.

�MICIDGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
GRANT CATEGORY : Michigan's AmeriCorps

DATE: 4/24/96
PROPOSAL:

Eastern Michigan University, Teams for School Success: Michigan's AmeriCorps

NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:

___ FT

26

PT

--"'3=6_2 YR. PT

DESCRIPTION

In Year Three, Teams for School Success will utilize 62 part-time members to provide a minimum of 75 after-school clubs
for 1,500 elementary and middle school youth to demonstrate academic improvement. In addition, the EMU program will
partner with the SOS Crisis Center to provide specialized drop- in care for up to 100 infants, toddlers, and preschool children
from homeless families to improve the school readiness of the children.
STRENGTHS

EMU has significantly improved the overall quality of their program in Year Two. Many of the Year One challenges have
been resolved prior to the beginning of the second year. The program restructured the training and orientation of members and
site team leaders. The members and sites seem better prepared this year. The members are providing a higher quality of
service this year compared to last year.
The program appears to be providing the necessary supervision and support to the members. The graduate assistants spend a
significant amount of time at the sites improving the overall quality of the clubs.
The program appears to be providing significant educational activities to the youth of the Ypsilanti area. At the end of the
second quarter the program has exceed its direct service objective by providing 225 clubs to 1,955 students. This program has
strengthened the evaluation component significantly in the second year. At the end of the year the program will be able to
report not only the number of clubs and attendance levels, but the impact the clubs are having on academic improvement,
behavior and attitudes.
EMU consistently reco$nize weaknesses of the program and has taken steps to address those weaknesses. The program
constantly strives for perfection. In particular the program has improved the in school tutoring component in order to
maximize impact. They have continued to refine reporting and evaluation in order to accurately assess the overall impact of
the program.
WEAKNESSES

One of EMU's challenges is its relationship with its partner organizations. The partner organizations are not consistently
attending the monthly partner meetings. Many of the partners are not taking on the level of ownership that is necessary in
order for this program to be sustained over time. Furthermore, the program seems to be struggling with involving the
community in the program. A majority of the volunteers are from the University rather than the community. If this
program is going to be sustained over time, then community involvement and ownership must expand. The additional
challenges include the management of multiple sites, defining staff roles and responsibilities, and completion of member
terms of service. MCSC's primary concern for completion involves those members that perform 450 hours of service per
year. EMU lost a significant amount of those members after the first year.
1996-97 FUNDING REQUEST: $252,948
STAFF RECOMMENDATIONS:

After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall
program quality and accomplishments and recommends funding this program at its requested level. The program's FTE cost
is $10,879 which is below the CNS figure of $13,800.

�MICHIGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
LlATE: 4/24/96

GRANT CATEGORY: Michigan ' s AmeriCorps

PROPOSAL: University of Michigan, Michigan Neighborhood AmeriCorps Program: Michigan ' s AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:

22

FT

_ _.2"-"0'-----_PT

_ _ _2 YR. PT

DESCRIPTION

In Year Three, the Michigan Neighborhood AmeriCorps Program (MNAP) will involve 22 full-time community members and 20 parttime student members to address all four priority areas -education, public safety, human , and environmental needs. They will
strengthen social development of 1500 at-risk children through educational and summer enrichment programs. The program will meet
human needs by increasing affordable housing, and health and human services in low income neighborhoods. MNAP will strengthen
neighborhood revitalization by implementing business enterprise, employment, and economic development.
STRENGTHS

MNAP has significantly improved the overall quality of their program in Year Two. Many of the Year One challenges have been
resolved prior to the beginning of the second year. The program restructured the selection and orientation process to reflect class start
dates and a detailed orientation. Furthermore, the host sites appear to have a better understanding of the program provisions and
expectations. The program spent a significant amount of time in the beginning preparing the members for service. They conducted an
extensive one week orientation for the members. This training is reflected in the field. The members appear to be comfortable and
clear on their roles . They appear to possess the skills necessary to perform their tasks. The service being provided appears to be high
quality. Many of the first year members commented on the quality of the orientation and felt it made a significant difference in
preparing the new members.
'11e program appears to be providing significant direct service to the Detroit community . The program has provide after-school
- educational and enrichment activities to 594 youth in Metro Detroit. The program has continued to address human needs by
conducting 250 home visits, assisting 12-15 Arab immigrants daily with translation and social support services, addressing low
income housing issues, and assisting a major immunization initiative. Finally the program has continued to focus on neighborhood
revitalization by increasing community participation in redevelopment activities and increasing awareness of toxic and hazardous
wastes and other environmental issues. Furthermore, the program has solicited significant community involvement through the
recruitment of 1,650 volunteers.
AmeriCorps has made a significant impact on the University of Michigan. It was instrumental in launching the new Center for
Learning through Community Service Center, a place for the planning and coordination of activities to enable students to serve and
learn, and develop durable linkages and collaborative relationships between the University and the community. MNAP has provided
extensive member development activities and member support as well as made significant progress toward attaining the overall
program objectives. The program has a basic administrative structure in place. MNAP has consistently recognized weaknesses of the
program and has taken steps to address those weaknesses. In particularly the program has improved record keeping and formalized site
visits. In addition, this program has experienced little attrition to date.
WEAKNFS8ES

One of MNAP' s challenges is being able to articulate the overall impact of its services on the community and the service recipients.
The program has continually reported on the services being delivered but not the impact of those services. They are currently
reassessing their evaluation plan to include outcome based evaluation. In addition, the program reporting will need to be revised to
reflect the outcome based evaluation. Reporting has not been consistent across all sites. The additional challenges include the
management of multiple sites with multiple priority area focuses, balancing the skill level between student and community
corpsmembers, and ensuring members are not engaging in prohibited activities.
1996-97 FUNDING REQUEST: $349,216
,TAFF RECOMMENDATIONS:

__...-After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall program
quality and accomplishments and recommends funding this program at its requested level. The program ' s FTE cost is $10,913 which
is below the CNS figure of $13,800.

�MICIDGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
DATE: 4/24/96

GRANT CATEGORY: Michigan's AmeriCorps

PROPOSAL: United Way Community Services, Detroit Academic Success Project: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:

20

FT

_ _ _PT

___ 2 YR. PT

DESCRIPTION

In Year Two, the Detroit Academic Success Project will continue to provide in school tutoring to 250 low achieving
elementary school students in four schools in the Empowerment Zone to increase academic achievement and reading
comprehension. The members will also develop four after-school tutoring labs for 200 neighborhood youth. In addition, the
program will develop 10 community-wide service learning projects to promote civic responsibility.
STRENGTHS

The program spent a significant amount of time in the beginning preparing the members for service. They conducted an
extensive three week orientation and training for the members. This training is reflected in the field. The members seem to be
comfortable and clear on their roles. They seem to possess the skills necessary to perform their tasks. The service being
provided appears to be of high quality.
The program appears to be providing quality service at the three elementary schools. The members tutored 210 students at the
combined sites on a regular basis (3 times a week 1 hour per session) and an additional 390 on a drop in basis (at least 2
times a week). The program continues to provide weekly parent enrichment and academic support workshops to 45 parents to
increase their skills and effectiveness as parents.
DASP has provided extensive member development and support as well it has made significant progress towards attaining the
overall program objectives. The program has a basic administrative structure in place. DASP has consistently recognized
weaknesses of the program and has taken steps to address those weaknesses. In particular the program has taken steps to
improve record keeping and overall program evaluation.
WEAKNESSES

One of DASP' s challenges is being able to articulate the overall impact of all of the services on the students. The program
has continually reported on the services being delivered but not the impact of those services. They are currently reassessing
their evaluation plan to include outcome based evaluation. In addition, the program reporting will need to be revised to reflect
the outcome based evaluation. Reporting has not been consistent across all sites. The additional challenges include the
management and supervision of members, program administration (including lack of clarity in fiscal procedures) and reporting
expectations.
1996-97 FUNDING REQUEST : $270,000
STAFF RECOMMENDATIONS:

After conducting a site visit and reviewing the renewal application and quarterly reports the staff is satisfied with the overall
program quality and accomplishments and recommends funding this program at its requested level. The program's FfE cost
is $13 ,500 which is below the CNS figure of $13,800.

�MICHIGAN COMMUNITY S ERVICE COMMISSION

Proposal Review Form
GRANT CATEGORY: Michigan's AmeriCorps

DATE: 4/24/96

PROPOSAL: Big Brother Big Sisters of Metro Detroit, CircleNet: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
__ ___l_L_FT

_ _ _ PT

_

_

2 YR. PT

DESCRIPTION
In Year Three, CircleNet proposes to match 75 youth with developmental disabilities with a volunteer Big Brother/Sister.
The matches and member interaction will increase the youth's level of independence. Behavior showing positive change and
new levels of independence will demonstrate involvement, decision making, initiative, caring, and skill development.
STRENGTHS
CircleNet recognized the primary challenges in Year One and has refined the program for Year Two. The program spent a
significant amount of time in the beginning preparing the members for service. They conducted an extensive two week
orientation for the members. This training is reflected in the field. The members appear to be comfortable and clear on their
role. They seem to possess the skills necessary to perform their tasks. In addition, the new team leader positions have
created more structure, accountability and direction for the program. The members appear clear on the program emphasis and
the priority of generating matches.
The program appears to be taken steps toward meeting the overall program objectives. The program generated 21 new
matches this quarter for a total of 37. There are currently 143 adults in the application stage, giving CircleNet reason to
believe their match goal will be met by June 30. MCSC acknowledges the significant increase in matches in the last quarter
however recognizes in the previous year more matches were anticipated than generated.
CircleNet has provided extensive member development and support as well as made some progress towards attaining the
overall program objectives. The program has a basic administrative structure in place. CircleNet has consistently recognized
weaknesses of the program and have taken steps to address those weaknesses. In particularly the program has improved
utilized Project STAR to assist in the outcome based evaluation.
WEAKNESSES

CircleNet' s most difficult challenge has been matching the developmentally disabled youth with an adult volunteer. Less than
20 matches were generate in the first year. The program has taken steps to ensure more match in this program year. In fact
in the second quarter 21 new matches were made. An additional challenges is being able to prove a greater level of
independence for the youth based on matches and interaction with the AmeriCorps members. How has the youth' s
independence changed due to AmeriCorps? Finally the program has experienced some conflict among the teamleaders that has
impacted the morale of the corps.
1996-97 FUNDING REQUEST : $161,900
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports and consulting with the grantee, the
staff withholds recommendation until the July package submission. MCSC would prefer to see the next quarter's progress in
order to make the final funding recommendation to the commission.

�MICHIGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
GRANT CATEGORY: Michigan ' s AmeriCorps

DATE: 4/24/96

PROPOSAL: Grand Rapids Service Corps: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
--~FT

__O__ PT _ _ _ 2 YR. PT

DESCRIPTION
In Year Three, GRSC will development and implement in-school and after-school tutorial and enrichment activities for more
than 600 youth in the targeted communities. In addition the corpsmembers in conjunction with community members will
implement four signature projects that will focus on beautification of particular neighborhoods. Finally , GRSC will
implement the junior service corps involving 200 youth in community service activity throughout Grand Rapids.
STRENGTHS
The program spent a significant amount of time in the beginning preparing the members for service. They conducted an
extensive one week orientation for the members. The members appear to be comfortable and clear on their role. They seem
to possess the skills necessary to perform their tasks. The program has provided significant teambuilding across the three
teams. The members attended a mid-year retreat where they discussed overall program accomplishments and challenges.
The program appears to be taken steps toward meeting the overall program objectives. The program is currently tutoring 450
children in six elementary schools. The corps is providing after-school educational and enrichment activities to an additional
260 youth throughout the targeted neighborhoods. In additional to their youth focus the corps rehabilitated 6 homes and
prepared 764 meals for seniors. GRSC is addressing a variety of needs in the Grand Rapids community.
GRSC has provided extensive member development and support as well as made some progress towards attaining the overall
program objectives. The program has a basic administrative structure in place. GRSC has consistently recognized
weaknesses of the program and has taken steps to address those weaknesses. The National Association of Service and
Conservation Corps is currently work with them to refine the service delivery and administrative structure.
WEAKNESSES

One of GRSC's challenges is being able to articulate the overall impact of its services on the community and the service
recipients. The program has continually reported on the services being delivered but not the impact of those services. They
are currently reassessing their evaluation plan to include outcome based evaluation. In addition, the program reporting will
need to be revised to reflect the outcome based evaluation. The executive director left the program at the beginning of the
second year. The transition has created administrative and management issues. The additional challenges include partner
organizational development, creating support mechanism for diverse members, ~d fundraising.
1996-97 FUNDING REQUEST : $269,236
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports and consulting with the grantee, the
staff withholds recommendation until the July package submission. MCSC would prefer to see the next quarter's progress in
order to make the final funding recommendation to the commission.

�MICIDGAN COMMUNITY SERVICE COMMISSION

Proposal Review Form
DATE: 4/24/96

GRANT CATEGORY: Michigan's AmeriCorps

PROPOSAL: United Way of Saginaw, Saginaw AmeriCorps: Michigan's AmeriCorps
NUMBER OF 1996-97 AMERICORPS STATE MEMBERs:
__ __.11__FT

---'1"-"9~_PT

_ _ 2 YR. PT

DESCRIPTION
In Year Three, the Saginaw AmeriCorps program is a public safety and youth development program.
STRENGTHS
Saginaw recognized the primary challenges in Year one and has refined the program for Year Two. The program spent a
significant amount of time in the beginning preparing the members for service. They conducted an extensive two week
orientation for the members. This training is reflected in the field. The members appear to be comfortable and clear on their
role. They seem to possess the skills necessary to perform their tasks.
The program appears to be taken steps toward meeting the overall program objectives. The program has provided 408 highrisk youth with various educational and enrichment activities to deter negative behavior. In addition, over 100 individuals
have been served through the involvement of Saginaw AmeriCorps members in the community policing project. The
identification and subsequent surveillance of suspected drug houses and street dealers by local authorities have lead to one
house raid and two individual arrests.
Saginaw has provided extensive member development and support as well as made some progress towards attaining the overall
program objectives. The program has a basic administrative structure in place. Saginaw has consistently recognized
weaknesses of the program and has taken steps to address those weaknesses.
WEAKNESSES
One of Saginaw's challenges is being able to articulate the overall impact of all of the services on the community and service
recipients. The program has continually reported on the services being delivered but not the impact of those services. The
reporting has been inconsistent across the different sites. It is difficult to accurately assess the overall impact of this program
on public safety, in particular youth violence and prevention throughout Saginaw. The additional challenges include the start
up of new AmeriCorps sites in Year Two.
1996-97 FUNDING REQUEST: $306,650
STAFF RECOMMENDATIONS:
After conducting a site visit and reviewing the renewal application and quarterly reports and consulting with the grantee on
unsatisfactorily high proposed third year FTE levels, the staff withholds recommendation until the July package submission.

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                    <text>Michigan Community Service Commission
Agenda
May 10,1996
ACCESS - Dearborn
10:00 a.m. to 1:00 p.m
I.

Welcome and Introductions- Michelle Engler

II.

Review of Minutes of March 15, 1996 - Michelle Engler

ill.

Informational Items
a.
b.

c.
d.
e.
f.
g.

Michigan CARES - Allyson Knox
Michigan's AmeriCorps- Paula Kaiser
TAP-Youth Service- Frank Dirks
MYP AC Update - Angelia Salas
Senior Advisory Council - Lindy Reurink
Governor's Community Service Awards- Lindy Reurink
Administrative and Budget Status - Garry Gross

IV.

Executive Director's Report- Frank Dirks

V.

Long Range Plan Issues
a.
b.

c.
VI.

New Business
a.
b.

c.
d.
e.
VII.

Legislative Outreach- Michelle Engler, Mike Tate, Terry Pruitt
State Outreach and Promotion- Julie Cummings
New Partnerships Action Plan- Mary Pfeiler

Creating Michigan's AmeriCorps Message- Victor Begg
State Commission Network and Ford Grant
Citizen Service and Volunteer Recognition in honor of the Michigan
Legislature
MCSC and Michigan Department of Education Partnership
Learn and Serve Grant approval

Public Comment

Next Commission meeting will be August 23, 1996 hosted by Commissioner Brandell and
Central Michigan University in Mt. Pleasant.

�</text>
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                    <text>MICHIGAN COMMUNITY SERVICE COMMISSION
TALKING POINTS
MCSC
MCSC is dedicated to enabling all citizens, including youth, to engage in public problem
solving through service and volunteerism.
MCSC serves this mission through three main operating areas:

*
*
*

Program Development and Administration;
Outreach and Publications; and,
Overall administration, financial oversight, and networking.

In each of these three areas MCSC serves as a Catalyst, Convener, and Broker.

I PROGRAM

DEVELOPMENT AND ADMINISTRATION

I

Michigan's AmeriCorps
In Year 2 there are 12 Michigan's AmeriCorps programs. During Year 1 there were nine
programs (eight operational and one planning).

These programs are located in Grand Rapids, Marquette, Detroit (3), Pontiac, Southfield,
Lansing, Saginaw, Flint, Ypsilanti, and Shelby.
There are 300+ Michigan's AmeriCorps members for Year 2.
194 of these members are full-time, serving 1700 hours in nine months to ony year. They
receive a living allowance of $7,945 over the course of their service. They will-receive an
education award of $4,725 after they successfully complete their term of service.
172 of these members are part-time, serving 900 hours in one year to two years. They
receive .a living allowance of $4,200 over the course of their service. They will receive an
education award of $2,362 after they successfully complete their term of service.
Many of the concerns raised over the cost of AmeriCorps are based on a report by the GAO
that attempted to estimate the resources necessary to support an FTE AmeriCorps member.
The GAO has said that it was not conducting a cost benefit analysis. It was only estimating
how much goes into AmeriCorps and what that divides out to per FTE. In doing so, the
GAO included CNS and State Commission administration, grant and matching funds for
program operation, member support costs, and the post-service awards. The GAO did not
attempt to calculate the impact of new volunteers generated by AmeriCorps members. By
calculating everything that supports a project, the GAO included things like the cost

�(Corporation funded or match donated) of lumber and paint that goes into an AmeriCorps
home renovation project. If a company donates lumber as a match, the GAO calculates that
as a resource necessary to support an AmeriCorps member.

In Year 2 the cost per Michigan's AmeriCorps members is $11,202. This
amount was arrived at, by the Michigan Community Service Commission, by adding the
Corporation Share Funds Requested of Budget Items A., B., C., D., E., and F. (see
attached Budget Sheet) and dividing it by the number of Michigan's AmeriCorps members
total. This figure includes the members' living allowance ($7,945 full-time and $4,200
part-time).
AmeriCorps programs are required to provide a minimum 15% cash match for the costs of
the Budget Items in .A. (Participant Support Costs). The Michigan's AmeriCorps
programs, on average provided a 24.46% cash match of Budget Items in A
AmeriCorps programs are required to provide a minimum 25% cash or in-kind match for
the costs of Budget Items B.- F. The Michigan's AmeriCorps programs, on average
provided a 50.06% match of Budget Items B. -F.
During Year 1 the eight operational and one planning (total of nine) Michigan's
AmeriCorps programs generated 244,996 hours of AmeriCorps service.
During Year 1 the eight operational and one planning (total of nine) Michigan's
AmeriCorps programs generated 3,390 additional non-stipended volunteers. These
volunteers served a total of 23,777 volunteer hours. This is an average of 377 volunteers
per program and 2,641 volunteer hours per program.
The Year 2 budget for AmeriCorps is $3,048,985.

Learn and Serve CBO
In Year 2 there are currently seven Learn and Serve CBO programs administered by
MCSC.
The Learn and Serve CBO programs are located in Manistee, Muskegon, Detroit, Grand
Rapids, Alpena, Petoskey, Kalamazoo.
During Year 1 the Learn and Serve CBO programs involved 1,254 youth ages 6 - 20 in
non-stipended volunteer service. The Learn and Serve program also generated 29 nonyouth volunteers. All total these volunteers served a total of 21,992 volunteer hours.
The Year 2 budget for Learn and Serve CBO is $175,000.

�Michigan CARES
There are six Michigan CARES communities. They are Flint, Grand Rapids, Muskegon,
Marquette, Detroit, and Alpena.
The program is currently in Phase II and has established a series of Phase II objectives.
The program is funded by the Kellogg Foundation.

OUTREACH AND PUBLICATIONS
MCSC has several publications available to those interested in service and volunteerism. They
include.

*
*
*
*
*
*
*

The 1995 MCSC Annual Report
Profiles in Service
Foundation for Civic Renewal
The MCSC quarterly newsletter
The TAP-Youth Service Resource Guide
Investments in Volunteerism: Resource Guide of Volunteer and
Service Programs Funded in Michigan
Michigan's Service-Learning Principles and Practices

MCSC also has informational packets pre-made that are available to Commissioners to use as
public relations tools.

OVERALL ADMINISTRATION, FINANCIAL OVERSIGHT,
AND NETWORKING
In addition to the afore mentioned roles and responsibilities, MCSC has several overall functions.

Governor's Community Service Awards

*

1995-96 marks the third annual Governor's Community Service Awards program.
It will be held May 16th in conjunction with "A Time for New and Renewed
Partnerships - A Continued Discussion" and Grant Makers Grant Seekers.

*

There are currently 13 categories, an increase of 2 from the 11 of Year 1.

*

During Year 1 and Year 2 there were 200 nominations per year. This year (Year 3)
there were 240 nominations.

�Financial Administration
During 1994-95 MCSC Administrative Expenditures totaled $385,067 or 10% of the total
expenditures.

Councils and Groups
MCSC convenes several councils and groups. We are responsible for facilitating and
providing staff support to each group.

*
*
*
*

Senior Advisory Council
Service-Learning Leadership Council
Staff Advisory Council
MYPAC

Poster Contests
Last year MCSC co-sponsored a poster contest which focused on getting youth interested
in volunteerism and service. We received over 100 poster entries and unveiled the winning
poster at the Second Annual Governor's Community Service Awards. The poster was sent
to all of the junior high and high schools in Michigan in coordination with Make A
Difference Day.
This year MCSC is co-sponsoring an intergenerational poster contest which will highlight
ways that youth and senior citizens can come together in volunteerism and service. We
received 21 entries and hope to unveil the poster at this year's Governor's Community
Service Awards.

Make A Difference Day
MCSC along with the Volunteer Centers of Michigan co-sponsored a Make A Difference
Day information packet. This packet encouraged individuals to volunteer on the day and
was mailed to all of the MCSC grantees, MDE grantees, DSS county offices, V AC' s, and
all of the junior high and high schools in Michigan. In total, there were over 80 projects
that involved over 13,000 people.

Conferences and Training
In October of 1995, MCSC held a service-learning conference in conjunction with Quest
International. This one-day conference brought together teachers, school administrators,
service providers, nonprofit administrators, etc. for an intense day of training on servicelearning.
MCSC is currently planning a series of Regional Trainings. These trainings will occur in
four locations Detroit, Flint, Grand Rapids, and Traverse City. The frrst training took
place in February and centered on service-learning and youth development. The second
training will not take place regionally, instead it will be the TAP-Youth Service Conference
in Lansing.

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                    <text>FEB 1 4 1996

AmeriCorps National Service

February 5, 1996
Mr. Frank Dirks
Executive Director
Michigan Community Service Commission
Olds Plaza Building
111 S. Capitol Ave
Lansing, MI 48909

CORPORATION
FOR

ATJONAL

I'JS E RVJ C E

Dear~~

Thank you for submitting your State Plan Update. Congratulations on your
success during this past year of operation. Your work with and support of service
programs and initiatives in your state have helped to advance your state's vision of
national and community service.
We appreciate the insight you provided regarding the status of service in your
state as well as your vision for the future. This allowed the Corporation to see what
lessons you learned from your year of operation and how State Commissions plan to
continue to improve and promote the ethic of service within their states.
The purpose of this letter is to provide you feedback from the State Plan Update
reviews. Your state plan was reviewed by a team of Corporation staff from Programs,
Training and Technical Assistance, and Grants and Contracts. The information
contained within this letter highlights areas where you excel. It also presents some
continuous improvement suggestions. Feedback is provided regarding your PDAT
request and administrative budget/narrative. You will only be expected to provide
written responses with regard to your PDAT and administrative budget issues.
Overall Comments:

The Michigan Community Service Commission (MCSC) has made significant
progress in achieving year one objectives. MCSC continues to build on Michigan's
existing service infrastructure by developing and supporting quality programs and acting
as a catalyst for collaborative initiatives. This docuement demonstrates the excellent
work of the commission in implementing its vision.
In reviewing your State Plan Update the review panel noted the following
strengths or areas where you excel:

State Plan Update Process:
• MCSC has made good efforts to track progress toward accomplishing each of
the plan's annual objectives.
• Conunission meetings provide a regular and consistent opportunity to solicit
feedback from stakeholders.

1201 New York Avenue, NW
Was hington, DC 20525
Telephone 202-606-5000

Getting Things Done.
AmeriCorps. N"':
Learn and S.
National Senit.

�Mr. Frank Dirks
February 5, 1992
Page2

•

Special efforts were made to develop programs in geographic areas previously
under-served by existing service programs. As a result, new programs have been
funded in those locations.

Vision:
• MCSC embraces a broad, inclusive vision of national service as reflected in their
diverse program portfolio.
Sustainability:
• MCSC has developed a solid and diverse funding base that will help to ensure
sustainabili ty.
• Fundraising efforts have been supported at the local level through training and
technical assistance sessions. Convening a meeting with grant makers is an
excellent example of how MCSC is connecting programs to resources.
• Strong bi-partisan support has been developed as demonstrated by the
overwhelming support of law makers in the state in the state legislature to
provide state funding.
Infrastructure:
• MCSC solicitation of input from a wide variety of stakeholders has been an
effective strategy for increasing statewide collaborations.
• CNS strongly supports MCSC' s efforts to link service programs to school-towork initiatives.
Awareness and Identity:
• The signature project in Detroit was a tremendous undertaking.
• The Michigan's AmeriCorps logo effectively promotes both national and state
identities.
Capacity:
• The caliber and commitment of MCSC's staff is clearly demonstrated by the
. qu&lt;j.lity and content of this report.
Monitorin&amp; and Evaluation:
• MCSC has developed a comprehensive system for monitoring and evaluating
program performance. The monitoring guide is an excellent tool to assess
program quality.
• The use of business plans is innovative and appears to be an effective
mechanism for strategic planning.
The Corporation is committed to continuous improvement and recognizes the
need for feedback and self-improvement. The review panel of your State Plan Update
listed quality issues or concerns listed below. While we suggest that you consider these,
we do not require a written response.
State Plan Update Process:
• No issues.
Vision:
• No issues.

MI

s~

�Mr. Frank Dirks
February 5, 1992
Page3
Sustainability:
• Challenges are not mentioned. The Corporation encourages commissions to be
forthcoming with challenges so that we can provide necessary information and
resources.
• The role of the Catholic Youth Organization is not clear.
Infrastructure:
• The extent to which MCSC has worked, or plans to work, with the CNS state
office is vague.
• · Examples of how MCSC initiatives have resulted in local collaborations would
be useful.
·
·
Awareness and Identity:
• No issues.
Capacity:
• No issues.
Monitoring and Evaluation:
• Little detail was provided regarding MCSC's self assessment. We encourage
MCSC to conduct a self assessment if it has not been done already.
The request for Program Development Assistance and Training (PDAT} and the
budget was also reviewed by cluster panels. In reviewing your request the issues listed
below were raised. Please continue to work with your Training and Technical
Assistance Staff regarding necessary responses.
•

•

•
•

•

Michigan is a state that others can learn much from, and, while the Commission
leadership is already well connected to other Commissions, CNS would be
delighted to serve as a disseminator of information about best practices, good
ideas, and lessons learned in Michigan's training and technical assistance plan.
Please provide more information about Catholic Youth Organization's regional
trainings. Our concern is in part one of compliance with our funding streams:
how much time under PDAT goes to AmeriCorps programs? We would also like
to know how much of the total Michigan AmeriCorps population CYO covers.
In addition, and to enable us to understand the whole picture of support in
Michigan, what AmeriCorps needs are provided by Michigan CARES and TAPYouth Service?
Who are the state peer and technical assistance consultants and how is MCSC
supporting them? What incentives are you using? This is an idea that other
states are likely to be interested in (Massachusetts is considering something that
may be somewhat similar) and also connects to a regionally-based initiative CNS
is considering proposing to the Commissions, so we would like to know more.
We would like to know more about the resource guide for non-profit CBOs that
MCSC will make available statewide. If it is a handbook, and its lessons are
widely applicable, we wonder if the state would be willing to share copies with
the National Resource Center for general dissemination and distribution on
request.

Ml State Plan

�Mr. Frank Dirks
February 5, 1992
Page4
•

•

If the resource guide contains a listing of training and technical assistance

providers, know that you are one of several states developing such lists. Would
you be willing to share this list with other states? CNS often receives requests
for "lists of approved trainers," but we have never wanted to get into the
business of vetting trainers. In part this is because the fit. between trainer and
program differs from situation to situation and a system of references rather than
general one-trainer-fits-all vetting makes better sense. In addition, if anyone is
going to be recommending or "approving" trainers, we feel this should be done by
the people who actually have hired and experienced the work of those trainers.
These thoughts have led us to consider building a national list from lists released
by grantees and programs. We would be interested in your reactions to such an
initiative.
We have several questions about the Train the Trainers initiative. Why was so
much left unexpended in this category in Year One? Also, know that several
other states are interested in this strategy (for example, we have seen it in State
Plans from Ohio and Connecticut in the North Central and Atlantic Clusters;
other states have mentioned it as a possible strategy but wonder how realistic it
is and how substantial are the learnings that can be transmitted through a system
that depends on project directors, not people who train as a regular part of their
work, in what may be a somewhat ad hoc system). It would be helpful to us to
know what Michigan's successes and challenges have been and also, if you are
revising the initiative, how.

Budcet Issues:
• Please explain why a fax machine is being purchased with PDAT funds.
• Sub-contracts, sub-grantees: 1} Why is program staff travel listed here? 2} Who
will be attending training sessions? 3) Who will own laptop computer and
software? 4) What is included in administrative costs? 5) Will MCSC operate
under a fixed-priced or cost-reimbursable agreement?
The final area that was reviewed by the cluster panel was the budget for
administrative funds. Through the review, the following concerns were noted by the
panel. Once appropriations are completed, you will be notified of your funding level and
the process for revisions. Corrections to these budget or budget narrative issues should
be incorporated into your final budget revision.
•

Please provide a more detailed narrative with a breakdown of large figures.

We at the Corporation wish your Commission continued success as you
administer the second year of AmeriCorps programs and as you build the collaborative
efforts of the various streams of service in your state. We look forward to our
continuing partnership in the coming year. If you should have any questions please feP 1
free to telephone your program officer at the Corporation.
Sincerely,

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                    <text>COORDINATING COUNCIL
TIMELINE FOR NEXT STEPS
3/8

Cluster Calls to ED's not attending
(Cluster Reps)
(TA letter, Formula Memo, Matrix Update)

3/15 Notes out to ED's

(Lindy/FranklJoe)

3/14 Coordinating Group Conference Call

(Frank)

3/29 Cluster Conference Call
(Cluster Rep's)
(Reauthorization Memo, Pol/Admin Issues, Follow-up)
Points that should be covered during this conference call:
1.
2.
3.
4.
5.
6.
7.
8.
9.
4/2

Follow-up on T&amp;TA (NOFA)
Affirm Delivery System Memo
Affirm Linda F.'s Reauthorization Memo
Update on Formula Funding
ED Monitoring Paragraphs to Submit to Bev for the CNS
Update
State Commission Updates to the Resource Matrix
Sustainability Ideas - send to Frank Dirks
List Serve Update
Ask for good dates for the next ED meeting

Coordinating Group Conference Call

(Frank)

6/15 Outside date for the next meeting

/'7 or;~

~Fb~

S ,

--

-----

�San Die~:o Meetin~: Notes:
State Commission Success Stories
September 1995 - February 1996
The following key accomplishments were reported by the State Commission
Executive Directors at their meeting on San Diego March 3-5, 1996.
Montana: They held their second statewide conference linking the field of service.
Nebraska: Resource Library on-line; CBO Learn &amp; Serve initiative vehicle for involving small
rural communities.

Ohio: Connecting many streams of service: created "Educational Tool" for elected officials and
general public; a vehicle to bring network together.

Kentucky: Second statewide conference with new sponsoring partners (Quest, Association of
Experiential Education) bringing in national resources; Americorps members conducted a day of
service in conjunction with the conference; Established Governors Volunteer Service Awards.
New York: Connecting streams of service via regional meetings; Developing program themes at
regional level to focus service initiatives; 800 Americorps members at opening day ceremony.

Arkansas: Joint planning process conducted with all stakeholders to decide what service should
look like in Arkansas.
Michigan: Sponsored a meeting with the Governor, First Lady and nearly 100 key leaders of the
private, public, social/nonprofit and moral/religious sectors on new partnerships to enhance citizen
participation in community solving problems. Joint sponsorship with the Council of Michigan
Foundations and the Michigan Nonprofit Association gave the State Commission a new level of
credibility.

Massachusetts: Obtained $250,000 in state funding to match CNS CBO Learn &amp; Serve funds .
State Senator volunteered to sponsor a $5.5 million legislative package to support all streams of
service.
Washington: State challenge grants; hosting a symposium where grantees are writing
professional papers to share successes in the area of education with cash awards possible; made
connection with the volunteer sector through the Dental Service Smile mobile project which
provides dental care to kids.

Iowa: Progress in connecting traditional volunteer efforts with CNS programs; produces a 10
minute video on volunteerism and PSA's; $150,000 worth of air time has been donated to the
work of the Commission. A clearinghouse of volunteer opportunities that will eventually go on
line.

Rhode Island: All Rhode Island institutions of higher education will match CNS service
education awards; Youth Action Council has created a YES Foundation giving grants to youth
organizations; Youth service summit has been planned.
California: Leveraged $67 million in state funding tied to a subtitle H grant; Launched
C.L.A.S.P., a new local partnership effort providing mentoring and literacy service; Media effort
to instill service ethic; Produced a 20 minute video on Americorps. Have a worldwide web page.

�Alabama: Developed a new monitoring tool and initiated a major effort to ensure program and
fiscal compliance. Uncovering deficiencies that are being addressed.
Oklahoma: Empha~is on training, proposal writing and managing AmeriCorps programs;
Developed an AmenCorps member driven training initiative.
Georgia: Developed a promotional video for members to use; Commission members are
conducting site visits involving local legislators.
West Virginia: Communications linking programs in a rural state through electronic networks;
Going paperless with program information and reports; Developing TA appropriate for a rural
state; Developed an annual report listing programs county by county.
New Jersey: Survived and thrived a change in Governor; Developed a new administrative link to
state Health Department where the Commission is viewed as an asset; Developed PSA and video.
North Carolina: Have included public agencies in statewide T &amp;TA efforts; Established a
clearinghouse with a web page through a university link; First annual youth voice conference was
organized and run by young people; Sponsoring a grassroots level Year of Volunteer in 1997;
Good media coverage linked to CNS Board meeting held in NC.
Texas: Governor Bush has provided strong support, Commission is now designated as the State
Office for Volunteerism; Developed Governors Awards; Sponsored an international youth
conference involving folks from Mexico; Sponsoring a volunteer leadership conference and helped
to develop a degree program for volunteer management at a State University.
Arizona: Conduct quarterly meetings with programs; Commission members are conducting site
visits to programs; Strong Governor support; 300 participants at national launch with the First
Lady acknowledging
publicly the more than 4,000 participants engaged in service.
Indiana: New ED appointed; Celebration of Black History Month included honoring Americorps
members.
Missouri: Organizing a policy summit linking streams of service to produce recommendations for
Commission and Governor as to how service should be developed in the state; Creating a private
foundation for service to support Commission and eventually programs.
Oregon: Going for state funding; Being viewed as a broker; beginning to build a service
infrastructure; received two new grants to establish an Oregon Campus Compact.

�To:

Executive Directors of State Commissions for National Community
Service

From:

Frank Dirks, Chair Coordinating Committee
Joe Madison, Consultant

Re:

Notes from "The First Independent Meeting" of State Commission
Executive Directors
March 3-5, 1996, San Diego, CA

Date:

March 15, 1996

Executive Directors (Ed's) from 21 states and designees from 2 states met at the Holiday Inn
Bayside in San Diego, CA on March 3-5, 1996. This was the first independent meeting of the
emerging national network of State Commissions. Diana Algra, Director of AmeriCorps attended
as a resource on behalf of the Corporation for National Service and at the request of the ED' s
Coordinating Group. The purpose of the meeting was to review progress since the September
meeting in Washington, D.C. and to discuss several pressing issues including reauthorization of
the National and Community Service Trust Act of 1993, renewals, and long and short-term
sustainability of the State Commissions.
Joseph Miller (IN), Lucy Todd (TX) and Jason Gross(IA) were welcomed and congratulated on
their appointment as new ED's.
The agenda (Att. A), handouts, list of attendants (Att. B) are attached to these notes for ED's
unable to attend. These notes summarize the discussions and report the next steps to be taken.

A.Proposal to the Ford Foundation (Att. C)
Frank Dirks reviewed a revised proposal that he submitted to the Ford Foundation in January. He
reported that the Ford Foundation continues to be supportive of the proposal to develop a
Commission peer support network but funding has not yet been approved.

Follow-up: Frank Dirks will continue to dialogue with Michael Lipsky of the Ford Foundation in
March.

B. Success Stories
To begin the meeting ad set the tone of our discussions, each Ed or designee reviewed major
successes that their Commission had experienced since the September meeting. Key themes that
emerged included a high level of outreach, regional training, cross-stream planning and
programming, development and implementation of strategies for state and private sector support,
and successful strategies for developing promotional materials. A number of statewide
conferences that include all of the various streams of service have occurred during the winter and
many more are planned for the spring.

Follow-up: A list of successes by state are reported in Att. D. It was suggested that states not
attending be invited to share their recent successes and that this information be added to the update
of the inventory of state resources.

�C. Partnership Policy Papers
Thes~ are the working group papers that were discussed at this meeting. The concept for the
worl?ng groups and the working group papers originated from the September meeting. The group
contmues to progress on each paper.

1. National Training and Technical Assistance Contracts (Att. E): Kitty Burcsu (OH)
reviewed her working groups paper submitted to Jim Ekstrom recommending a major overhaul of
national T &amp;TA giving states a much greater stake in its design and implementation. She then
reviewed a draft "OPTIONS PAPER-Training and Technical Assistance" prepared by Jim
Ekstrom's office that incorporates several of the ideas incorporated in the working groups paper.
ED's heartily endorsed the ideas presented in the draft. Clarification ofthe two issues: do peer
networks refer to state commissions or national contractors; and the option to budget a portion of
PDAT funds to respond to unidentified needs or to take advantage of an unanticipated training
opportunity.

Follow-up: Kitty Burscu will send a letter thanking Jim Ekstrom for his responsive proposed
redesign and provide the strong endorsement of the Ed network. She will get clarification on the
two issues raised.
'

2. Monitoring (Att. F): Bev Morrow reviewed her white paper and made notes that the ED's
who agreed to serve on the monitoring working group had not provided input and feedback as
requested. The discussion revolved around the issue of accountability. ED's stressed the
importance of monitoring both to ensure quality programs and to measure accountability for State
Commissions. Concern was expressed that changing resources would require that Commissions
think about new ways of monitoring that tap new resources. Ideas, such as developing a program
peer review, using volunteer teams from CBO's, universities, and business, and use of state office
staff were discussed. There was a call for a symposium to explore these issues, the future
direction of monitoring, and the larger issue of accountability (possibly co-sponsored by the CNS,
ED's and the Clearing house) within the next year.

Follow-up: • Bev will add a cover to her paper identifying the questions and suggestions for
innovative ideas for monitoring (3/29). • ED's can submit a brief paragraph to Bev (4/15)
describing innovative directions that they are planning in the corning year to be distributed through
a CNS Update (TBA). • Marliss will contact Jim Ekstrom to discuss role of the Clearinghouse in
monitoring practices (3/20). • CNS is developing a manual for Project Officers to use while doing
site visits. CNS will provide commissions with a copy as soon as it is printed. • Jacquie, Tom,
Linda and Marliss will assist Bev with this working group.

3. Communication: Steve Schad (MO) discussed internet options under consideration by the
CNS.

Follow-up: Steve will recommend to ERT, CNS contractor designing the internet linkages, to set
up a "list serve" for ED's with and without a link to National Directs (3119).

4. National Direct AmeriCorps Contracts (Att. G): Bill Basl (WA) reviewed
recommendations of the working group considering ways to strengthen the relationship between
the National Directs and the State Commissions. Recommendations were made in the areas of
communication, states role in the grant award process, and long-term CNS policies and guidance.

Follow-up: Bill reported that the next step is to get feedback from the National Directs and revise
the paper.

�D. White Papers: Linkine Service to State Policy Issues
1. Economic Development: Paper proposed will consider ways national and community
s.ervice can link to state economic development agendas through such efforts as work place
literacy, day care, and after-school initiatives.
Follow-up: • Nancy Deaver (OK) will draft paper by April 1, 1996. • Betty and Linda will act
as resources to Nancy.
2. Community Development &amp; Revitalization: As with Economic Development, this
paper will consider ways of directly linking national and community service to state initiatives for
community development and revitalization. The connection will give national service more
exposure and credibility and the potential to tap other state funding sources. Linda Forsyth (CA)
provided an example of how theCA Commission has made this connection with initiatives of Gov.
Wilson resulting in the potential of over $60 million in state funds to support national service
programs.
Follow-up: Michelle Lyons-Mayer (AZ) will draft a paper for distribution by May. Linda
volunteered to provide Michelle with input.
3. School-to-work: Steve Schad (MO) and Bill Basi (W A) discussed potential connections.
Follow-up: Steve will draft a paper in May. Bill will provide excerpts from a school to work
grant proposal that was written and funded.
4. Volunteerism and Community Service: (Att. H) This paper describes the need for
and ways to develop more coordinated and synergistic relationships among volunteer and
community service efforts, particularly among CNS funded programs. While Jeanne Bradner (IL)
was not available at this meeting to discuss this paper, it should be noted that the issue of
coordination and linkages with the broader network of volunteer and community service initiatives
was highlighted by many of the ED's present when discussing recent successes in their state.
Follow-up: None at this time.
5. Other Proposed Papers: White papers on national service linkages to welfare reform
(Crowley - KS) and public policy (Mehr - MA) have not yet been developed and have not been
addressed.
Follow-up: Coordinating group will contact authors to establish a new timeline for developing
these papers.
E. Reauthorization of the National and Community Service Trust Act of 1993
1. Review of CNS Strategy for Reauthorization: Diana Algra shared the most recent
thinking of CNS for reauthorization. The preference of the administration would be to get a one
year continuance of the current legislation and seek full reauthorization in FY97. The
administration will not offer a bill this year, however, they are drafting papers that could be used as
resources by legislators sponsoring a bill. This would take the bill out of the election year politics
and provide time for a more thoughtful reconsideration. During the corning year CNS will work to
build support with individual legislators who have concerns by considering ways to address their
concerns administratively rather than legislatively.
However, it is not yet clear what Congress intends to do. Some oversight hearings are planned for
March and April. States should continue their activities to involve, inform and educate their
congressional delegation about national service in their state.

�On~ area .seeJ?~d that clear is that in 1996-97 there will be an effort to cut the cost of the programs
while mamtammg the current level of benefits for participants.

2. Review of ED's Recommendations: (Att. I) The ED's reviewed and discussed Linda
Forsyth's (CA) paper containing recommendations on which there was a greater than 90%
agreement by ED's who responded to two surveys that were circulated early this winter. ED's
acknowledged general agreement on the issues included but had two concerns: first the need for a
cave~t that makes clear that the~e recommendations while broadly supported by the ED's are not
unanimous and do not necessarily reflect the wishes of State Commissioners; and, that the number
of ED's who responded is low thereby weakening the impact of the recommendation.
Follow-up:
• Linda will amend a paper to include a paragraph that explains who these recommendations
represent and distribute it to all ED's (3115). • Coordinating Group will obtain greater affirmation
of ED's through cluster conference calls (3/29). • Marliss Miller will ask Terry Russell (3/8) to
review the paper and identify which recommendations would require legislative changes and which
are administrative in nature. • ED's will also be asked to identify other administrative or policy
changes to be considered by all the ED' s in a new survey (3/29). • Linda Forsyth will develop a
new survey of adrninlpolicy issues (April). • Marliss Miller, Linda Forsyth and Kate Mehr will
review the NCST Act for any additional issues that are of concern to State Commissions and that
require legislative change.

3. Delivery System: (Att. J) The group reviewed a draft report and a proposal outline of the
Delivery System Working Group consisting of eight State Commission ED's and eight State
Corporation Office Directors. It was generally agreed that developing a coordinated system of
service programs and making sense of the dual systems was imperative if national service is to
survive. There was a clear appreciation as to the difficultly of merging and streamlining these two
systems, given the history and constituencies involved. The group decided that it should support
the ED's serving on the working groups by developing a statement of principles that all the ED's
could endorse to guide the working group. The statement, which is attached, calls for maximum
flexibility for experimentation at the state level to develop models for coordinated delivery system.
Such efforts should seek to achieve the best of both systems. CNS should provide incentives and
resources to encourage coordinated models and identify and remove any barriers to collaboration.
Follow-up:
•Statement of principles drafted for circulation and affirmation (3/5). • The Coordinating Group
will survey ED's not attending the meeting to gain their endorsement for the statement by 3/8. The
statement will be presented to the Delivery System Working Group when it meets on Monday
3111. • Marliss Miller will request that Terry Russell review the Working Groups draft report and
identify items that require administrative or legislative changes to accomplish them (3/8).

F. Renewal Process (Att. K)
Bill Basi (W A) led a discussion of how state would approach the renewal process and timeline.
Bev Morrow (WY) distributed a copy of her Commissions renewal application as an example. The
discussion focused on two major issues: flexibility for State Commissions in awarding formula
funds; and ensuring a longer timeline in FY97 to conduct a quality grant award process. There
was a concern in the short-run states will be unable to program any formula funds that might not be
obligated should a state not renew a program that is currently funded . In the long-run, a process
for formula funding that is modeled on the CBO Learn and Serve program would provide grater
flexibility to and ownership by the state.

�A ~emoran~um was dr~ted by. Frank Dirks (MI) •. reviewed and endorsed unanimously by the
ED s attendmg the meetmg. This memorandum will enable Diana Algra to convey the ideas of the
ED's to Terry Russell and Mike Kenefeck for consideration at a meeting on 3/13.

Follow-up (Att. L):
• Frank Dirks (MI) will draft a memorandum to Diana Algra to uncouple the formula funding
process from the CNS timeline and provide greater flexibility and control of formula funds to State
C~mmi~sions (3/5). • The Coordinating Group will survey all ED's not attending the meeting to
gam therr endorsement for the memorandum by 3/8. • Recommendations for FY97 timeline will be
included in Dirks memo and shared with Peg Rosenberry at CNS. • Coordinating Group will
follow-up with Diana Algra.

G. National T&amp;TA for State Commission (Att. M)
The group engaged in a lively discussion of the pending Notice of Funds Availability (NOFA) to
provide T&amp;TA to State Commissions. Several concerns were raised about the NOFA. Several
options were entertained ranging from applying for the funds directly as a coalition of ED's to
recalling the NOFA and requesting that the Corporation provide the T &amp;TA directly with oversight
by the ED's network. Bottom line there was a strong consensus that the NOFA in its current form
was out of sync both with the new thinking of CNS re: national T &amp;TA discussed earlier and with
the development of the State Commissions as represented by the network meetings and the matrix
of resources developed by the network of State ED's
David Karoff (Rl) agreed to draft a letter to Jim Ekstrom requesting that the NOFA be recalled and
that the process be designed for ED's to manage their own T &amp;TA implementing the Resource
Inventory Matrix. The letter (attached) was drafted, reviewed, and affirmed.

Follow-up
• Karoff letter sent to Jim Ekstrom (3/8). • Coordinating Group will survey all ED's not attending
the meeting to gain their endorsement for the letter by 3/8. • Coordinating Group will follow-up
via Kitty Burscu (OH).

H. State Commission Resource Inventory
Joe Madison reported that Greg Bahr, an intern with the Indiana State Commission, has
volunteered to reformat the inventory to make it easier to update and maintain. State updates or
changes for the time being, however, should be sent to the Michigan Commission.
ED's also questioned the potential role of the National Clearinghouse for maintaining the resource
inventory. It was recommended that a representative of the Clearinghouse attend future meetings
of the ED's. Commissions want to see the Clearinghouse develop into a resource that they can
easily utilize and provide resources to for dissemination.

Follow-up:
• Commissions send updates to Frank Dirks (MI) at the Michigan Commission (4115). • Joe
Madison send disk matrix to Greg Bahr for reformatting (4/15). • Marliss Miller (OR) will discuss
the role of the Clearinghouse with Jim Ekstrom (3/??).
I. National Recruitment for AmeriCorps
Mary Blake (MT) raised concern about a new national recruitment effort for AmeriCorps that has
not involved that State Commissions in its design or implementation. While there was not
agreement among the ED's about the merits of this effort, there was an agreement that the lack of
consultation was not in the spirit of partnership established at the September meeting with CNS. It
was agreed that a letter be drafted requesting that a working group be established to consider the

�best ways to design and coordinate a national recruitment effort that compliments, supports and
enhances state efforts. Elaine Wiggins (AL), Kelly Houston (ID), Betty Hicks (AR) and Bill Basl
(W A) agreed to serve with Mary on such a working group.

Follow-up:
• Mary Blake (MT) will draft a letter to Bruce Cohen (CNS) to establish a working group on
national recruitment (3115) .

.I. Sustainability of State Commissions (Att. N)
Given time constraints to fully consider the short term and long term issues related to sustaining
State Commissions, the group elected to brainstorm ideas, both concerns and potential strategies,
that could become the basis for a more sustained and focused dialogue at the next meeting.

Follow-up:
• Frank Dirks (MI) will draft a white paper on the issue of a three year funding that considers
options of both the Corporation and foundations (5/30). • Michelle Lyons-Mayer (AZ) will
identify people who are not yet fully supportive of the Commissions for a potential round table
discussion at a future meeting (TBA). • Dave Crowley (KY) -per Dwen- will draft a paper on the
PR/Marketing role ofthe Commissions, (ex. How to use/adapt someone else's PSNvideo). •
Mary Blake (MT) will draft legislation exempting Montana from any administrative match!!
• Coordinating Group will consider how to extend their brainstorm to get information from the
State Commissions not in attendance (3114).

�San

Die~:o Meetin~:

Noted: Sustainability of Commission

Questions: What are we doing, and what could and should we be doing at the State and National
level?
MI - Move towards merger of Commissions with State Offices of Volunteerism.
OH - Need more information on budget to evolve into State Office on Service.
NC - •
Establish a State Office on Volunteerism in conjunction with the Commission to
expand level of services .
•
Need for a nonprofit partner to attract private funding, share space, and have
interlocking Boards of Directors.
OK- Establish a Commission as a 501(c)3(Note a CNS paper is corning on this topic (Slobig).
NC - Partner with key stockholders (AVA, Business, Center for Nonprofit); Convene focus
groups to inform and educate.
MI- Build case for role of Commission as convener linking the service network under the
umbrella of volunteerism. (Potential for a white paper??)
KY - State conference should include time for regional clusters to meet and then time to follow
up with regional round tables. Build support for a voice and focal point linking initiatives
throughout the state.
WV- Pushing for WV Corps; justification most clear for legislation has been the role of the
Commission in motivating local communities and CBO's to reinvent government. AC is a
good example of outcome based service with clear standards. Argument that it cannot
happen for free. Sponsor state level forum with providers and CBO's to consider this
issue.
CA- Work with the Council of Foundations, but don' t count on the foundations to support this
effort forever, foundations want to be on the cutting edge then pass the bill onto the
taxpayers or fee for service. Need to sustain the public/private partnership. Concern about
expanding hard and fast cash match requirements.
KY- Commission members create in-roads to state legislators through site visits tied to state
funding package.
KY- Modeling a new welfare initiative based on AmeriCorps.
RIPrivate nonprofit serving as State Office of Volunteerism .. .looking to merge with the
Commission.
RILooking to market services to smaller corporations, looking to develop employee volunteer
programs.
WA- W A lost State Office of Volunteerism; it lost political support; caution about devolution of
responsibility, Commission must tie into local structure.
CA- Developed 14 regional networks, a local structure to expand and connect with local
networks.
CA- Public/Private Partnership - State Commissions, Irvine Foundation and Youth Service
California.
MT- Reduce or eliminate administrative match.
KY - Going after state funds for administrative match and program support to replace federal
funding after three years.
OH- Established a Sustainability Committee of the Commission.
•
Re: programs - discussion at the community level, how important are the services
and how community can sustain them.
•
Re: Commission - neEDs to be considered indispensable and diversify funding.
NE- Hired a public relations consulting firm to do a feasibility study to develop a statewide gift
giving plan to support Commission.
OH- Convening role aligned with the funding community's donor forums.
MN- Develop fundraising strategies for specific areas such as training, outreach, etc.
AZ- In some states political sustainability requires a very subtle approach to pushing federal
initiatives such as AmeriCorps. Need to promote a broader "family" of services.

�WA-

lAlA-

KYWV-

NCOH-

AZWV
OHWAMI-

Looking to connect service to state initiatives; eg. California Commission paper.
Askin~ Commission to set priorities for sustaining Commission under various funding
scenarios.
Become indispensable- eg. relationship with the funding community based on providing
clear products, information and a clearinghouse.
Marketing; involve Commissioners and volunteers in roles that they can easily do, both
activities and committees.
Consider Commission as a membership organization; collect dues to support service and
ownership of the Commission.
What is CNS strategy for sustaining Commissions? How can they use national
network/providers.
What percent of administrative dollars appropriated to CNS should go to the Commission?
CNS has effectively promoted accomplishments of AmeriCorps; accomplishments of the
Commission need to be similarly addressed and promoted by CNS.
Need to look at sustainability beyond the short term funding concern. Need to build
support for infrastructure to meet basic needs.
Link service to public policy development.
Address issue of sustainable funding with CNS and funders .
•
3 year and out funding on major issue; need a discussion with funders in
considering options.
•
Identify which constituencies strongly support Commissions and which do
not. Prioritize and cultivate those constituencies that are most essential for
sustainability. How do the Commissions create value for these
constituencies? What do they want and need?

�San Die2o ED Meetin~:: Commitments for Follow-up
A.

Minutes out to ED's Success Stories:

Reurink/Madison 3/15

B.

Success Stories:

Reurink/Madison 3/15

C.

Policy Papers:
1. Nat'l T&amp;TA - Acknowledgment letter
Burscu
3/15
Jim Ekstrom
2. Monitoring
-Rework cover letter with suggestions
Morrow
3/29
-ED's submit short descriptions for
Morrow
4/15
CNS Update
-Role of Clearinghouse - Jim Ekstrom
M. Miller
3/8
-Symposium on Accountability Morrow
4/15
looking forward
(Tom, Marliss,Linda,Jacquie)
3. Communication; Work with ERT
Schad
3/19
to set-up ED list serve
4. National Directs: Complete, no
Basi
further action

D.

White Papers
1. Service linkage to Economic
Development Initiatives
2. Service and Community
Development and Revitalization
3. School-to-Work
4. [Welfare Reform]
5. [Service and Public Policy]
6. Volunteerism &amp;Community
Service: Complete

E.

Reauthorization
1. Reauthorization Recommendations
a. Linda Forsyth's paper amended &amp;
distributed to ED 's
b. Paper affirmed by ED's
c. T. Russell annotate paper re:
admin/legislative issues
d. ED's polled re: admin/policy
changes
e. Survey of admin/policy changes
f. Review of NCST Act for
reauthorization
2. Delivery System
a. Principle Statement drafted for
work group meeting
b. T. Russell annotate paper re:
admin/legislative issues

Deaver

4/1

Lyons-Mayor

May

Schad
Crowley
Mehr
Bradner

May

Forsyth

3/15

Coord. Grp.
M. Miller

3/29
3/8

Coord. Grp.

3/29

Forsyth
M. Miller, Mehr
Forsyth

April
3/29

Schad

3/5

M. Miller

3/8

??
??

�•

F.

G.

H.

I.

Renewal
1. National T&amp;TA Commissions
a. Letters to J. Ekstrom
b. Calls to ED's to affirm letter
c. Follow-up
2. Formula Funding
a. Policy to decouple formula
CNS timeline
b. Recommendations re: '97 timeline
Matrix
1. Commissions updates
2. Matrix reformatted
3. Connection to National Clearinghouse
National Recruitment
1. Draft letter to CNS requesting to
establish a work group

Karoff
Coord. Grp.
Coord. Grp.

3/5
3/8
3/14

Dirks

3/5

Dirks

3/5

Madison
Begr
??

4/15
??
??

Blake
3/15
(Wiggins,Houston,Hicks,Basl)

Sustainability
1. White paper on three year funding
2. ID uncommitted constituencies
for round table
3. White paper on Marketing and PR
role of the Commission
4. Extend brainstorm to Commission ED's
not in attendance

Dirks
Lyons-Mayor

??
??

Crowley

??

Coord. Grp.

??

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                    <text>MICHIGAN COMMUNITY

SERVICE COMMISSION

4-24-96 Updated

I
Mrs. Michelle Engler, Chair

Ms. Judith Dunn

Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capitol Avenue
Lansing, Michigan 48913

24404 Catherine Industrial Rd.,Ste. 308
Novi, Michigan 48375
Fax: 810-344-8857
(W) 810-344-6644

Mr. Frank Dirks, Ex. Director

Ms. Dorothy Johnson

Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capitol A venue
Lansing, Michigan 48909
(W)517-335-4295

Council of Michigan Foundation
1 South Harbor A venue, Ste. 3
P.O. Box 599
Grand Haven, Michigan 49417
Fax: 616-842-1760
(W) 616-842-7080

Ms. Karen Aldridge
Ms. Nancy Lenz

C. S. Mott Foundation
1200 Mott Foundation Building
Flint, Michigan 48503
Fax: 810-766-1753
(W) 810-238-5651

Michigan National Bank
200 W. Michigan Avenue
Kalamazoo, Michigan 49007
Fax: 616-349-0550
(W)616-349-0549

Mr. Victor Begg
Sister Mary Martinez

1264 Club Drive
Bloomfield Hills, Michigan 48302
(H)810-338-4180
(W)810-334-9225
Fax: 810-334-9225

Madonna College
36600 Schoolcraft
Livonia, Michigan 48150
Fax: 313-432-5393
(W)313-432-5300

Dr. Mary Ellen Brandell
Mr. James W. Muir

619 E. Chippewa Street
Mt. Pleasant, Michigan 48858-1741
Fax: 517-774-4250
(W) 517-77 4-6448

1607 Philadelphia Avenue, SE
Grand Rapids, MI 49507
(H)616-243-3555
·;

Ms. Julie F. Cummings

Ms. Lisa Hitch Murray

6380 Muirfield Ct.
Bloomfield Hills, Michigan 48301
Fax: 313-871-5634
(W)313-871-8000

Fox Office Center
2211 Woodward
Detroit, Michigan 48201-3400
Fax: 313-983-6494
(W)313-983-6420

1

�Ms. Eunice M. Myles
8552 Roselawn
Detroit, MI 48204
Fax: 810-355-6009
(W)810-355-6027

Mr. Alton Shipstead
Northwest Michigan Council of Governments
2200 Dendrinos Drive
Traverse City, Michigan 49684
Fax: 616-929-5012
(W)616-929-5000

Ms. Kathleen Keen McCarthy
Mr. Scott Smith
12849 Hannan Rd.
Romulus, Michigan 4817 4-1108
(H)313-941-4499

Supervisor of the Charter Township
of Plymouth
42350 Ann Arbor Road
Plymouth, Michigan 48170
Fax: 313-453-5680
(W)313-453-3840

I

I

I,

II
Mr. Michael J. Tate, Asst. Director of
Extension for Governmental Affairs
48 Agriculture Hall
East Lansing, MI 48824
Fax: 517-432-1048
(W) 517-355-2317

Mr. Randy Neelis
Menominee School District
4 701 Fifth St.
Menominee, Michigan 49858
Fax: 906-863-1171
(W) 906-863-9951

D. Sgt. Matthew Wesaw
3939 Mayapple Lane
Lansing, MI 48911
Fax: 517-336-6211
(W)517-336-6639

Ms. Vernie Nethercut
1139 Washington
Alpena, Michigan 49707
Fax: 517-356-6334
(W) 517-356-9021 ext. 271

Mr. Raymond W. West
United Way Community Services of Metro Detroit
Labor Department
1212 Griswold
Detroit, Michigan 48226-1899
Fax: 313-226-9210
(W) 313-226-9215

Dr. Joel Orosz
W. K. Kellogg Foundation
One Michigan Avenue East
Battle Creek, Michigan 49017
Fax: 616-968-0413
(W)616-968-1611

Ms. Geneva Jones Williams
Executive Vice President and COO
United Way Community Services of Metro Detroit
1212 Griswold
Detroit, Michigan 48226-1899
Fax: 313-226-9388
(W) 313-226-9444

Ms. Amber J. Pritchard
1201 Kimbark
Kalamazoo, Michigan 49006
Mr. Terry Pruitt, Jr.
1469 Allendale Drive
Saginaw, Michigan 48630
Fax: 517-496-1657
(W) 517-496-8827

2

i'

I

�Michigan Youth Progressive Action Council
(MYPAC)
1995-1996
Mr. Andrew Downs
351 Bruske
Alma College
Alma, MI 48801
(517) 463-7842
or
135 First Ave.
Alpena, MI 49707
(517) 354-2471
Ms. Sara Scholefield
7350 Manitou
Rogers City, MI 49779
(517) 734-2533
Ms. Kate Eklund
1609 Brooklyn Ave.
Ann Arbor, MI 48104
(313) 995-1663
Mr. Jeffrey Schulz
6066 French Rd.
Unionville, MI 48767-9656
(517) 674-2435
Ms. Kimberly Fronsman
115 Keathley Dr.
Battle Creek, MI 49017
(616) 968-1821
Ms. Dounia Senawi
4868 Quarton Rd.
Bloomfield Hills, MI 48302
(810) 855-2189

Mr. Mario Henry
4591 Roosevelt
Detroit, MI 48208
(313) 894-4490
Mr. Scott Smith
12849 Hannan Rd.
Romulus, MI 4817 4
(313) 941-4499

Mr. Timothy Derwin
131 E. Peck St.
Negaunee, MI 49866
(906) 475-5595
Mr. Dan Stump
1409 Tallman Rd.
Fowler, MI 48835
(517) 593-2584
Ms. My Lien
558 Fremoont NW
Grand Rapids, MI 49504
(616) 735-9030
Ms.Ha Tran
3251 Rice Ct.
Lansing, MI 48911
(517) 394-5264
Ms. Beth Weber
Eastern Michigan Univ.
425 Jones Hall
Ypsilanti, MI 44060
(313) 487-0657

�Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capital A venue
Lansing, Michigan 48913
Phone: (517) 335-4295
Fax:
(517) 373-4977

Frank Dirks, Executive Director ....................................... 335-1013
Lindy Reurink, Assistant Director

................................... 335-7875

Mary Estrada, Executive Secretary .................................... 373-4998
Paula Kaiser, Program Development Director ....................•... 373-1376
Angelia Salas, Program Development Coordinator .................. 335-3407
Garry Gross, Director of Administration ............................. 353-8028
Allyson Knox, Michigan CARES Coordinator ....................... 373-0617
Tracy McCloskey, Publications Coordinator .......................•. 335-7951
335-4295
335-4295
---

-------·------

373-4200

�</text>
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                    <text>MICHIGAN COMMUNITY

SERVICE COMMISSION

Mrs. Michelle Engler, Chair

Mr. Henry C. Gaines

Michigan Community Service
Commission
Olds Plaza Building, 4th Floor
111 S. Capitol Avenue
P.O. Box 30015
Lansing, Michigan 48909

4107 Greenbrook Ln.
Flint, Michigan 48507
Fax: 810-238-3378
(W) 810-238-1616 Ext. 39

Ms. Dorothy Johnson
Council of Michigan Foundation
1 South Harbor A venue, Ste. 3
P.O. Box 599
Grand Haven, Michigan 49417
Fax: 616-842-1760
(W) 616-842-7080

Mr. Frank Dirks, Ex. Director
Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capitol A venue
Lansing, Michigan 48909
(W)517-335-4295

Mr. Terry Langston
Mr. Victor Begg

2872 Marshall SE
Apt. D-12
Grand Rapids, Michigan 49508
Fax:616-842-1760
(W)616-842-7080

1264 Club Drive
Bloomfield Hills, Michigan 48302
(H)810-338-4180
(W)810-334-9225
Fax: 810-334-9225

Sister Mary Martinez
Dr. Mary Ellen Brandell
619 E. Chippewa Street
Mt. Pleasant, Michigan 48858-1741
Fax: 517-774-4250
(W) 517-774-6448

Madonna College
36600 Schoolcraft
Livonia, Michigan 48150
Fax: 313-432-5393
(W)313-432-5300

Ms. Julie F. Cummings

Mr. James W. Muir

6380 Muirfield Ct.
Bloomfield Hills, Michigan 48301
Fax: 313-871-5634
(W)313-871-8000

1607 Philadephia A venue, SE
brand Rapids, MI 49507
(H)616-243-3555

Ms. Lisa Ilitch Murray
Ms. Judith Dunn

Fox Office Center
2211 Woodward
Detroit, Michigan 48201-3400
Fax: 313-983-6494
(W)313-983-6420

24404 Catherine Industrial Rd. ,Ste. 308
Novi, Michigan 48375
Fax: 810-344-8857
(W) 810-344-6644

1

3-8-96 Updated

�Ms. Eunice M. Myles

Michael J. Tate

8552 Roselawn
Detroit, MI 48204
Fax: 810-355-6009
(W)810-355-6027

Asst. Director of Extension
Asst. Director of Extension for Governmental Affairs,
48 Agricutlture Hall
East Lansing, MI 48824
Fax: 517-432-1048
(W) 517-355-2317

Ms. Kathleen Keen McCarthy
Supervisor of the Charter Township
of Plymouth
42350 Ann Arbor Road
Plymouth, Michigan 48170
Fax: 313-453-5680
(W)313-453-3840

3939 Mayapple Lane
Lansing, MI 48911
Fax: 517-336-6211
(W)517-394-4292

Mr. Randy Neelis

Ms. Geneva Jones Williams

Menominee School District
4701 Fifth St.
Menominee, Michigan 49858
Fax: 906-863-1171
(W) 906-863-9951

Executive Vice President and COO
United Way Community Services of Metro Detroit
1212 Griswold
Detroit, Michigan 48226-1899
Fax: 313-226-9388
(W) 313-226-9444

D. Sgt. Matthew Wesaw

Ms. Vernie Nethercut
1139 Washington
Alpena, Michigan 49707
Fax: 517-356-6334
(W) 517-356-9021 ext. 271

Dr. Joel Orosz
W. K. Kellogg Foundation
One Michigan Avenue East
Battle Creek, Michigan 49017
Fax: 616-968-0413
(W)616-968-1611

Mr. Terry Pruitt, Jr.
1469 Allendale Drive
Saginaw, Michigan 48630
Fax: 517-496-4586
(W) 517-496-8302

Mr. Alton Shipstead

.

Northwest Michigan Council of Governments
2200 Dendrinos Drive
Traverse City, Michigan 49684
Fax: 616-929-5012
(W)616-929-5000

2

�</text>
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              <name>Identifier</name>
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              <elementTextContainer>
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          <element elementId="43">
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              </elementText>
            </elementTextContainer>
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            <name>Rights</name>
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            <elementTextContainer>
              <elementText elementTextId="651829">
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          </element>
          <element elementId="48">
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            <description>A related resource from which the described resource is derived</description>
            <elementTextContainer>
              <elementText elementTextId="651830">
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              </elementText>
            </elementTextContainer>
          </element>
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                    <text>STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Michelle Engler

111
Olds Plaza
Lansin g,
Telephone
FAX

Executive Director
Frank Dirks

S. Capitol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MEMORANDUM

FROM: Frank Dirks, Executive DirectoJ.U...,.....,....:
Michigan Community Service Co
RE:

March 15, 1996 Commission Meeting

DATE:

March 8, 1996

Just a reminder to everyone that the March 15, 1996 Commission meeting will be
held in Lansing from 10:00 a.m. to 1::00 p.m. at the Olds Plaza Building, Michigan
Conference Room, 1st floor.
Special notice that a meeting of the Outreach and Promotion Committee will also be
that day at 9:00 a.m. in the Olds Plaza Building, Michigan Conference Room. Those
interested in attending the meeting should plan on arriving at 8:45 a.m. on March
15th.
After the meeting lunch will be served at the Governor's Residence. They will be
serving orange roughy for lunch. If you are planning on attending lunch at the
residence and/or have any specific dietary needs, YOU MUST notify Mary
Estrada no later than 10:00 a.m. on Tuesday, March 12. 1996 or we will not be
able to guarantee your attendance at lunch.
If anyone has any questions or concerns, please call Mary Estrada at (517)335-4295.
See you on the 15th!

A Division of the Michigan Jobs Comm ission

0,--

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                    <text>Michelle Engler's New Partnerships Meeting
Opening Remarks
February 12, 1996

Thank you John. I'm delighted that you can be here with us today.

Welcome and thank you for taking time out of your busy schedules to join us in
this important endeavor.

Our theme is New Partnerships. Perhaps we might also call it Renewed
Partnerships. We hope this day will encourage new, and energize existing
collaborative efforts that draw on the best of government, business,
nonprofit/social, and religious/moral sectors in Michigan.

•

_As you know, and as John mentioned, the inspiration for this meeting came from
the late George Romney. One of my greatest pleasures since coming to Michigan
has been the opportunity to work with Governor Romney and share in his deep
faith in the power of voluntary citizen service.

-

-

-

-

.

-

-.

-

As many of you know, Governor Romney was driven by three principal beliefs.
First, the health of our society is seriously threatened by "its internal human and
social problems." Second, all of us must accept responsibility for this situation

�and work collaboratively to seek solutions. Third, solutions will only come
through support of community-based, citizen-driven problem-solving.

For years, Governor Romney advocated for these beliefs. He appealed to two
successive presidents to launch a national mobilization to "restore the social fabric .
'

.

of our communities." And last year, seeing states assume greater leadership in
social policy making, Governor Romney saw the opportunity for such an
initiative in Michigan, and helped lay the groundwork for this New Partnerships
meeting.

Let me also take a moment to recognize our co-sponsoring organizations: the
Council of Michigan Foundations, the Michigan Nonprofit Association, and the
Michigan Community Service Commission. Without the work and dedication of
these three organizations, we would not be here today. I believe their work in
•

partnership serves as a model of the kind of collaboration we hope to encourage.

To welcome you, and bring greetings from the Council of Michigan Foundations,
I am pleased to introduce Mariam Noland, President of the Community
Foundation for Southeastern Michigan; and the Vice Chair of the Board of
Trustees for the Council of Michigan Foundations.
(Mariam will speak briefly)

�Now I am pleased to introduce Rick Cole, Senior Vice President for Marketing
and Corporate Communications for Blue Cross/Blue Shield of Michigan, and
Chair of the Michigan Nonprofit Association.
(Rick will speak briefly)

As you know, I have had the good fortune to serve as chair of the Michigan
Community Service Commission since its inception in 1991. Bringing people
together in the name of service and volunteerism, in partnership with the
nonprofit sector, is what we try to do at the Commission.

We operate according to a number of important principles that I would like to
share with you.

First, service, volunteerism, and philanthropy take many shapes, but they share
•

what's best about America-- free people bound by a common purpose in support
of a public good.

Second, service, volunteerism, and philanthropy are the building blocks of the
social capital necessary-to sustain a healthy -democracy.

Third, service, volunteerism, and philanthropy are not bipartisan ideas, they are
nonpartisan ideas.

�Fourth, service and volunteerism draw their strength from, and celebrate the
diversity of, our communities.

Fifth, service and volunteerism are investments in people and communities that
do not come free.

Volunteers are a common denominator. They are an essential ingredient in the
fuel that drives the nonprofit social sector. I believe that by supporting citizen
problem-solving through service and volunteerism, we create a 'win-win'
formula that can facilitate agency and program collaboration across the sectors.
This is why the underlying theme of New Partnerships is building capacity for
citizen problem-solving .

•

Each of you is here today to speak for the sector in society in which you work.
If we were gathered here to respond to a natural disaster, or mobilize to fight a

common enemy, our mission would be clear. But today, the enemy we confront
is in ourselves. It is what erodes the roots of our families, schools, and
communities. -The enemy we face is our own narrow interest,- and the apparent
ease with which we forget that we are all joined in community as Americans and
as Michiganians.

�Most of us here can speak from personal experience of a meaningful effort to
collaborate with others in search of shared solutions. As leaders, I know all of us
have worked hard to overcome the things that divide our communities. We all
· represent the things that are good in our society. But ·We must never become
complacent and forget our obligation to lead and guide our communities,_
especially in this time of great change.

Ours is a great challenge; to respond to change while building community and
restoring the public's trust and faith in their institutions. To meet this challenge,
we must first acknowledge that none of us alone have the answers to our
problems. We must grow comfortable learning from, and listening to, each
other. We must be willing to take chances by giving and seeking support from
each other. We must find trust in our hearts so that we might nourish our
_communities in the spirit of communion. We should see that at the center of even
•

the most complex of problems is the

reali~ation

that we are all in this together.

Together, we can renew the spirit of community in Michigan and set a model of
civic renewal for the nation.

We hope that through this meeting for new--partnerships we-will stimulate the
necessary process of renewal that is so sorely needed in our communities. Our
meeting today is a working meeting and we know you have joined us in that
spirit. We want to produce a report that will provide a framework for continued

�collaboration among the sectors. This report will reflect the consensus of the
group and serve as a reference for continued discussion among widening circles
within the sectors. We want it to be a report that will produce definite outcomes.

As we begin our work together, it's important to recognize the importance of all
the collaborative work that is already underway. We know we are not starting
from scratch. This is why our theme should be Renewed as much as New
Partnerships. This is an opportunity to learn the best that we have to offer each
other.

You have received a white paper that we hope provided a conceptual framework
for our discussions as well as a framework of proposed recommendations for the
group to consider in its final recommendations. You will find these documents
and ·an agenda in your packets .
•

You will note on your agendas that we have shortened the day by an hour. You
have been randomly assigned to small work groups. Your group assignment is
noted on your name tag. Each group will be led by an outside facilitator.

I

would like to introduce our facilitators: Michael Tate, Suzanne Heath, Joe
Madison, and Lisa Wyatt-Knowlton.

Now for the ground rules. First, while we have recorders in the meeting rooms,

�no specific comments will be attributed to individuals, unless specifically
requested by the individual. Therefore, we hope people will feel free to speak
with openness and candor.

Second, leave agendas and preconceptions at the door. Our facilitators will
ensure that we keep our discussions focused on the big picture.

Third, don't get bogged down in specific issues. While we cannot effectively
discuss models and approaches to collaboration without referencing issue-specific
initiatives, our task should be about building the broadest most flexible and
responsive infrastructure. Too often, issue specific efforts can become
categorized and limit broader collaboration.

Fourth, all of us must share responsibility for achieving our recommendations .
•

We must not let any one sector bear a greater burden for meeting our goals.

And finally, we must be willing to follow through and continue with this effort to
build new and renewed partnerships.

We sincerely hope that our efforts today will help us change the way we do
business for the better. Change is the source of growth. If we stop growing, we
stop living.

�Good luck to all of you and thank you for joining us in this important and
exciting endeavor .

•

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                    <text>Governor John Engler
New Partnerships Planning Meeting
Monday, February 12, 1996
Thank you. Michelle and I appreciate the opportunity to be here today and to
work with Michigan's civic leaders in building a new partnership -- a partnership of
hope, community and opportunity.
As I thought about today's meeting I was reminded of a town meeting I attended
years ago.
The town council had concluded its regular business for the month and the
chairman asked if there was any new business.
An elderly woman got up and said that something had to be done about the
juvenile delinquents who -- in her opinion - were terrorizing her neighborhood.

A local storekeeper got up and said that something had to be done about
teenagers who loitered in front of his shop.
A student from the local high school got up and said that something had to be
done to give kids a place to go and things to do after school.
One after another, citizens got up and asked that something be done about this
problem or that concern.
After the last person finished, the council chairman scratched his head, looked
around the room, cleared his throat, and said: "We have two choices. We can raise taxes,
create programs and make believe we are solving these problems. Or we can raise our
sights, create opportunities and make our town a community again."

•

"I've lived in this town all my life," he continued. "You know me, and I know you .
And we all know that together, we can do bett~r."
And then the strangest thing happened. One by one, the townspeople got up
and offered to help. The elderly lady offered to give piano lessons after school. The
storekeeper offered to sponsor a baseball team, and so on.
By the end of the meeting, you could see the spirit of community and the pride of
partnership in the smiles on their faces.
My friends , that story can be our inspiration. What they accomplished, we can
accomplish-- in towns and cities all across Michigan. Indeed, that's why we're all here
this morning.
My purpose today is to thank you for your commitment to our cause. In
particular, let me thank Dottie Johnson and Rob Collier from the Council of Michigan
Foundations and Dave Egner from the Michigan Nonprofit Association for helping to
make this meeting possible.

�Let me also thank and pay tribute to a man who has inspired us all. More than
thirty years ago, he began a volunteer movement that lives on to this day - stronger and
more successful than ever.
Speaking to the people of Michigan in January of 1966, he said,
"Michigan's progress depends most of all on the quality of family life and the
voluntary activity of responsible citizens. Our mounting human and social
problerps can never be solved by government alone. The breakdown of the
family is the foremost cause of delinquent and criminal behavior. As the family
deteriorates, so will society. We must stimulate private and individual efforts to
reinforce the fiber of our families."
This is what Governor George Romney said in his 1966 State of the State message.
They were right on the mark then, and even more so today.
Indeed, his words could serve as our mission statement at this crucial time in our
history-- a time of great change and great opportunity.
Of course, I am speaking of the dramatic changes unfolding in our nation's capital.
For the first time in our lifetimes, we are seeing a shift in power and authority from
Washington back to the states.
And as I've said many times before, I don't want that power returned to Michigan
to horde it in Lansing. We want this flexibility so that we can return money and
responsibility where it belongs - at the local level with churches, synagogues and
mosques, civic groups and community organizations.
The bottom line is this - government cannot replace the family, and government
cannot be a parent, but it can be a partner.
Certainly, Michelle and her colleagues on the Michigan Community Service
• Commission are focused directly on that strategy -- being a partner.
There are three fundamental principles that guide us in our efforts to be a full
partner with you and with all who share our mission.
First, these partnerships must begin with the idea of empowering people to solve
problems through service and volunteerism.
To those who think the answer to any problem can be summed up in two words
--more money- we respectfully disagree. To be sure, money is important, but people
are more important.
If you would doubt that fact, consider this fact. Since the 1960's, the federal
government has spent more than $5 trillion dollars in their War on Poverty. And as
Ronald Reagan used to say, poverty won.

�Second, these new partnerships must be forged in a spirit of bipartisanship and
cooperation, shared sacrifice and shared reward.
Because let's face it, sometimes, progress is thwarted because motives are
questioned and secret agendas are alleged.
We must put petty political disagreements behind us-- once and for all. We share
common goals -- strengthening families , improving the quality of life in Michigan -:.. and
achieving those goals should be all that matters.
Third, these partnerships cannot be limited to narrow issues that categorize
problems or people. They must be broad in scope, comprehensive and wide-ranging.
Friends, our communities are made up of three basic sectors-- the private sector,
or the business community; the public sector, or government; and the social sector,
which many of you represent.
To be successful, all of these sectors must support volunteerism. The social
sector cannot go it alone.
Indeed, I am reminded of a story I read recently in a magazine about the secret to
a long, happy marriage. The author quoted a man who was married 53 years. He said:
"Well, my wife and I go to dinner twice a week. A good restaurant, candlelight,
some soft music, a bottle of wine. Afterward a nice long walk home in the
moonlight. She goes on Tuesdays and I go Thursdays!"
Unlike that couple, we must go together.
For example, the private sector should encourage its workers and their families to
volunteer and companies should support those efforts.

•

Government should also encourage volunteerism, but just as important,
government must be free to take advantage of volunteers in providing services to people
in need.
All sectors must also keep up a constant dialogue - to share successful strategis
and to build upon them.
Indeed, what if the Council of Michigan Foundations sponsored a regular meeting
of public, private and philanthropic grantmakers to share ideas on the best ways to
invest in our communities?
What if the Michigan Nonprofit Association took the lead in coordinating a new
corporate volunteer campaign involving both business and government employees?
Just think of all the good that we could accomplish.

�Certainly I am excited, and I know that Michelle is, too. And believe me, to get
her away from our three precious little girls, you better believe today's event is critically
important to her.
So now, it is my pleasure to introduce the Chair of the Michigan Community
Service Commission -- Michelle Engler.
-30-

•

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                    <text>New Partnerships Meeting Format:
Organizational leaders participated in
small groups and responded to
questions and ideas all relating to
collaboration. Some of the questions
that were asked include:

among
and challenges
New Partnerships nnC:I.CTin.
new and helpful strategies in
those challenges.

'inC!·eil r.,.,

Rationale for the "Time for New
Partnerships Meeting":

The Michigan Community Service
Commission in collaboration with the
Michigan Nonprofit Association and the
Council of Michigan Foundation
submitted an essay asserting that "the
time is right for the formation of new
partnerships among the nonprofit, public,
and private sectors. " From this paper the
Partnership Meeting in Lansing became
a starting point for conversations relating
to how to effectively collaborate among
the sectors.

•

1. Should the four sectors work together?
2. What are some of the barriers to
collaboration?
3. What is one thing that each sector does
well that other sectors could learn
from?
4. What are some successful collaboration
models?
5. What can we do to restore citizen's faith?
In the afternoon session, each
participant read a list of
recommendations proposed by the
MCSC, CMF, and MNA and responded
to the recommendations in small
groups. Ideas that surfaced, responses
to recommendations, and stated
concerns from the morning and
afternoon sessions are reflected in this
summary report.

On February 12, 1996 more than ninety
leaders representing the nonprofit,
business, government, and religious
sectors gathered together in Lansing,
Michigan to create new strategies for
effective partnerships.

+

This Summary Report presents
expressed ideas, utilizes participants'
language documented in notes and
tape-recordings, and provides needed
information as sectors embark upon
and strengthen collaborative initiatives.

This SPECIAL DRAFT has been prepared for the Michigan Community Service Commissioners.
Questions Commissioners might consider: Is the content new, helpful, and easily understood?
What changes could help the document become "user-friendly" for various organizations, programs,
and people? If you attended the New Partnerships Meeting , are comments and ideas you heard and
offered captured in the document? All comments are welcome! Please FAX your ideas (517 373 4977)
to the Commission by Friday, March 22. Thank you for your input.

�Producing Pos
Outcomes Thro
+The four sectors agreed that efforts are
needed. Successful collaborative
models need to be studied and
replicated. Before embarking
collaborative efforts~ time
rJQ&lt;~rnrl,.f&lt;''&lt;J for clarifying

::~n•rJrnHr.tiRs and ideas are
co.nsideJr'ecJ,( ,existing "partnerships,"
l et.&gt;aiJitiQFfs, nor "collaborations" need
tion, support, and

Developing New
Collaborative
Skills
• There are a lack of personal, interpersonal, organizational, inter-organizational, and
collaborative skills creating barriers for success. There are personal barriers to
collaborating. Organizational representatives often lack the personal, interpersonal, and
leadership skills required for effective collaborative work. Expanding self-imposed
barriers, rejecting power-oriented approaches, and communicating beyond commonly
used "sound bite" messages enhances the ability of individuals to work together.
Individual organizations are more acclimated to functioning in its own environment.
Organizational isolation is limiting but familiar. Given existing internal organizational
challenges, collaborative work generates perceptions of it being an "extra " "required," and
"burdensome" responsibility. Lastly, working from a common agenda can be a new way
of doing business for many organizations.
As organizations begin to collaborate, inter-organizational barriers arise. In collaborative
work, organizations are challenged to:
• create a shared vision;
• accept multiple organizational cultures;
• work with various work styles and approaches;
• and address turf issues.
Finally, opportunities for consistent communication among collaborators are few, only
making the process more challenging.

�Existing P
Sectors'
limi
The nonprofit, business,
offer to one
and
outcome-oriented
success-measurements.
bottom-line, do not
, and require quick results

vtn,IJJt.t:r: ,.,.,~,,~,,n•r•n

fml&gt;lelneJr,ti~rq

··"·; ntnn•nn~nr

organizations commonly
"voice" in collaborative settings.
nonprofit professionals are perceived as "passionate workers" or "agents for
change." At the same time, nonprofit professionals can be portrayed as ineffective, poor
money managers, and fearful of political arenas.

State government brings resources to the collaborative table including the ability to
have broad impact, access to diverse bodies of information, and power to fund new
programs. Agencies can propose and/or influence state and national legislation.
Limitations include abundant and often tangled "red tape, " pre-committed funds, and a
focus on receiving sole credit for successful programs.
The religious sector has direct access to drawing upon the spiritual, untapped,
resources in people and organizations. This sector can lead in setting ethical standards
and supporting altruistic efforts without being questioned by its bureaucracy. At the
same time, religious institutions often struggle to survive and monetary contributions in
collaborative settings are rare.

Challenges of the
Collaborative Process
In general, "collaborative work" is a process filled with unforeseen
challenges. Information describing "how to" collaborate is not readily
available. The pervasive "quick-fix" mentality is not conducive as
organizations learn to work together. Lack of accountability and credibility
become barriers as well as unclear expectations.
Effective evaluation techniques designed to meet multiple needs add to
the list of barriers. Without these techniques, documenting successes
and marketing outcomes become overwhelming tasks. Without the
institution of appropriate techniques, collaborators view efforts as empty
and send conflicting messages to the media. Without concrete success
stories and marketing "know-how", messages become diluted and
potentially negative.

�onships among and between
among organizational leaders
communication frequency among
commit to collaborative efforts, and
expectations and limitations - trusting
can serve as a catalyst for successful
l~ti•r\nc~hirlc:

ons increase, as
leaders are willing to be
relationships will manifest. This kin
collaborations.

Social sector representatives believe the
following programs represent successful
collaborative initiatives deserving further
study and possible replication.

Model Programs

Focus Hope
Strong Families/Safe Children

Identified model program
themes include:

Ear/yOn

• increasing volunteer
opportunities

Michigan Interagency Family Preservation
Campaign for Volunteerism
Michigan 's AmeriCorps
Summer Youth Planning
Empowerment and Enterprise Zones
MSU Extension programs

..

• enhancing children's lives
• crime prevention
• job preparation and retraining
• creating opportunities for
affordable housing

Department of Transportation 's Adopt- aHighway

• accessible, quality educational
programs

JTPA and PIGS

• identifiable outcome
measurements

Royal Oak Coalition
Waterford Teen Program
Michigan CARES
Detroit Compact
Department of Agriculture's programs
Local Community Foundations

• youth as resources rather than
service-recipients
• teenage pregnancy prevention

�•

Summit participants with

!nr'~~~::.,nt.:.rt

participants responded to

l!:ah''"'"""·tw.

a Campaign.
and playing a role in

rfD 'v alr.n.inn

n&amp;J[IC.;~1m1munication

among the sectors.

Suggestions: One group believes regional forums would prove to be more
effective. Forums need to be held all over the state, not just in Lansing. Ongoing forums are needed with broader participation base. The sectors need to
share lessons-learned and steps-to-take for replicating successful programs.
Support schools and youth agencies in broadening their youth
participation base and efforts in spreading "youth as resources"
perception.
Suggestions: The value of volunteerism and service cannot begin too early.
Educators should be integrated into the service field as much possible. Honor
youth diversity and provide nonprofit training early.
Develop a statewide database compiling user-friendly service and
volunteer information accessible to anyone.
Suggestions: A cross-sector database is greatly needed. This will be a
complex task and remaining aware of its incredible challenges will aid in its
implementation process.
The database needs to be community-driven, designed to meet users' needs,
accessibly, and easily updated. (The Michigan Technology Center is a rich
resource in this field.)
Coordinate state wide service and volunteer recognition programs.
Suggestions: This idea is greatly needed and supported at the local/eve/.
Senior and the volunteer service they provide need more opportunities to share
their abundant resources. Promotion of multiple volunteer recognition events
are needed.
Support a Funders' Forum.
Suggestions: Include the public and private sector.
Promote corporate volunteer activities and programs. A state agency as
a lead coordinator in this effort.
Suggestions: Many communities are moving forward in establishing business community partnerships. Small businesses as well as large businesses need
to be included within the "corporate" context. Existing successful corporate
volunteer programs need to promote further involvement in the business
community.

�,.

and, it is
a common fund.
fund-allocation

irnl"'l~in.cJ... t

Ffunctioning vol
community.

Suggestions: Volunteer centers do not need to be in every
community because they can be uneven in their effectiveness, are
often not needed in smaller communities, and may become difficult
to sustain.
Possibly community volunteer efforts could be housed in existing
organizations. It seems that volunteer agencies should be "good
news" centers which primary disseminates successful volunteer
models.
Develop a super-conference.

Suggestion: Forums and conferences need to be focused on
substantive topics such as sharing program information, lessonslearned, and the "how tos" of collaboration. (The North Carolina
Center for Nonprofit communicates activities creatively and provide
an example of how to share needed information across sectors.)
Involve state agencies in state-wide volunteer promotion
activities such as "Make a Difference Day" and "National
Volunteer Week."

Suggestions: State employees should be encouraged to volunteer
and take active parts in the service field.

�Summit participants generated
of those ideas and questions include:

Some

and responsibilities.
work will become
'""'nrc•o

of credibility. The
the business sector.

rrt:tt~.c:l~c: ~f::!~lJf::!c.:tanv

Local-level input and participation in the social sector are crucial factors for making
the social sector succeed.
The "Framework for New Partnerships" approach
There are too many ideas expressed in the "Framework" document. The ideas need
to be consolidated.
Idea clustering might be a better method of soliciting input as opposed to a
framework.
There are concerns that the framework" ideas may lead to new levels of
bureaucracy.
As new collaborative ideas evolve, funding strategies and funding sources need to
be examined. Existing funds such as Detroit's Empowerment Zone could serve as a
starting point.
Additional organizations who need to be at the summit table:
Media
Educators
Greater number of business representatives
Define foundations ' role in collaborative efforts

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                    <text>NEW PARTNERSHIPS IN MICHIGAN
A Planning Meeting
February 12, 1996
Lansing, Michigan

Guiding Questions
•

•

Should government, business, nonprofit, and spiritual/moral
- institutions work together to improve the quality of life in
Michigan's communities?
·
What are the most effective ways in which the public .and social
sectors may work together to connect people in local community
problem solving?

Agenda
9:00

a.m.

Coffee and Registration

9:30

a.m.

Welcome and Introductions
Governor John Engler and
First Lady Michelle Engler

10:30 a.m.
10:45 a.m.

Break
Small Group Sessions
Group
Group
Group
Group

.

I
II
Ill
IV

Royale A
Reo Room
Royale F
Royale E

Please note that your group assignment is on your nametag.
The groups will consider and develop consensus answers to
the following questions:
•

Should the four sectors work together?

•

Why have they, or have they not worked effectively in
collaboration in the past?

•

What is one thing that each sector does that prevents
effective collaboration with other sectors?

•

What is one thing that each sector does well that the
other sectors could learn from?

•

What are three current initiatives that all the sector
should support across the state?
What are the three most important things that must

occur in the state and in local communities to restore
citizens' faith, commitment, and involvement in
community problem solving?

�Noon

Break for lunch

12:15 p.m.

Lunch Speaker
Dr Leslie Lenkowsky
President, Hudson Institute
Before joining the Hudson Institute in 1990 , Leslie Lenkowsky
was President of the Institute for Educational Affairs in
Washington, D.C., and an adjunct professor of public policy at
Georgetown University. In 1985, Dr. Lenkowsky became a
resident fellow of the American Enterprise Institute for Public
Policy Research, where he was responsible for developing a
major new project on identifying non-governmental ways of
dealing with social policy problems. Dr. Lenkowsky was also a
member of the board of the Corporation for National Service.
Dr. Lenkowsky is a graduate of Franklin and Marshall College
and holds a Ph.D. from Harvard University.

1:45 p.m.

Small Group Sessions
Group
Group
Group
Group

I
II
Ill
IV

Royale A
Reo Room
Royale F
Royale E

The groups will reconvene to develop recommendations
based on the reports from the morning discussions and the
distributed materials. Starting from the prepared list of fifteen
recommendations, the groups will identify and delineate short
and long term objectives. The groups may add, subtract, or
modify the list in any way they wish. Recommendations must
reflect the consensus of the group.

•

3:00 p.m .

Work Group Reports

3:30 p.m.

Closing Thoughts and Next Steps
First Lady Michelle Engler

�New Partnership Leaders Meeting
L

Business
Judy Lord
Detroit Edison
Southfield Center
26801 Northwestern Hwy.
Southfield, Michigan 48034
(81 0)799-4970
(81 0)799~4595 (FAX")

James Barrett, President
Michigan Chamber of Commerce
600 S. Walnut
Lansing , MI 48933
(517)371-2100
(517)371-7224 (FAX)
Lisa llitch Murray
Little Caesar Enterprise
2211 Woodward
Detroit, MI 48201-3400
(313)983-6191
(313)983-6049 (FAX)

Rick Cole, Senior VP for Marketing
and Corporate Communications
Blue Cross/Blue Shield of Michigan
600 Lafayette East, Department 2121
Detroit, MI 48226
(313)225-0540
(313)225-6764 (FAX)

Anne R. Sherwood, Vice President
Issues Management Group
Greater Detroit Chamber of Commerce
600 W. Lafayette Blvd.
P.O. Box 33840
Detroit, MI 48232
(313)596-0320
(313)964-0531 (FAX)

Robert C. Reid
Retiree from Ford Motor Company
5305 Royal Vale Lane
Dearborn, MI 48126
(313)441-2882
Jim Carpenter
U AW -Solidarity House
8000 East Jefferson Avenue
Detroit, MI 48214
(313) 823-6016
(313)824-5750 (FAX)

John Tysse
Dow Chemical Company
2020 Willard H. Dow Center
Midland, MI 48674
(517)636-0816
(517)636-5832 (FAX)
•

Bob Giles, Publisher
Detroit News
615 West Lafayette
Detroit, MI 48231
(313) 222-2300
(3130222-2599 (FAX)

· Cindy Newman
Dow Chemical Company
2020 Willard H. Dow Center
Midland, MI 48674
(517)636-0816
(517)636-5832 (FAX)

Kerry Oslund
WZZM-TV 13
P.O. Box Z
Grand Rapids, MI 49501
(616)785-1313
(616)784-8367 (FAX)

William Brooks
VP of Community and Urban Affairs
General Motors Corporation
3044 W. Grand Blvd.
Detroit, MI 48202
(313)556-3538
(313)974-8340 (FAX)

1

�William Stouffer, Chairman
Calhoun Company Economic Development
Forum
P.O. Box 239
Industrial A venue
Albion, MI 49224
(517)629-9135
(517)629-6888 (FAX)
Marcia Marsh-Gaffney
Dow Corning Corporation
Legal Department CO 1222
Midland, MI 48686
(517496-4287
(517)496-5849 (FAX)
Mr. Pat Rochow
Consumers Power
212 W. Michigan A venue
Jackson, MI 49201
(517)788-0573
(517)788-0674 (FAX)
Carolyn Bloodworth
Consumers Power
212 W. Michigan Avenue
Jackson, MI 49201
(517)788-0573
(517)788-0674 (FAX)

•

Victor Begg
1264 Club Drive
Bloomfield Hills, MI 48302
_(810) 338-4180 home
(810)334-9225 (FAX)

2

�IL

Nonprofit

Helen Philpott,Trustee
Community Foundation of Flint
121 2 Woodlawn Park Dr.
Flint, MI 48503
(81 0)239-87 68
(81 0)234-8499 (FAX)

Mariam Noland, President
Community Foundation of SE MI
333 W. Fort St., Ste. 2010
Detroit, MI 48226
(313)961-6675
(313)961-2886 (FAX)

Judy Rapanos
Community Volunteer
Michigan Council for Arts &amp; Cultural Affairs
1012 W . Sugnet
Midland, MI 48640
(517)631-2544
(517)631-4235 (FAX)

Ha Tran
MYPAC Representative
Michigan Community Service Commission
111 S. Capitol Ave .
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Mel Brannon
Urban League of Flint
5005 Cloverlawn
Flint, MI 48504
(810)789-7611
(810)787-4518 (FAX)

Scott Smith
MYPAC Representative
Michigan Community Service Commission
111 S. Capitol Ave.
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Chris Kwak
W. K. Kellogg Foundation
1 Michigan Avenue E
Battle Creek, MI 49017-4058
(616)969-2308
(616)969-2693 (FAX)

Russell Mawby
Chairman Emeritus
W.K. Kellogg Foundation
Heritage Tower, Suite 1701
25 West Michigan A venue
Battle Creek, MI 49017-3398
(616)963-7153
(616)963-7611 (FAX)

Robert Ivory, President
Unite-d Way of Michigan
P.O. Box 18219
• Larising, MI 48901
(517)371-4360
(517)371-1801 FAX

MarciaRapp
The Grand Rapids Foundation
161 Ottawa Ave. NW #209-C
Grand Rapids, MI 49503
(616)454-1751
(6 16)454-6455 (FAX)

Mounir Sherabeam, President
Judson Center
4410 W. 13 Mile
Royal Oak, MI 48073
(81 0)549-4339
(81 0)549-8955 (FAX)

Kathryn Rossow, Executive Director
SW Michigan Volunteer Center
12 13 Oak Street
Niles, MI 49120
(616)683-5464
(616)683-1220 (FAX)

Rob Collier
Council of Michigan Foundations
OneS . Harbor Ave., Ste. 3
Grand Haven, MI 49417
(616)842-7080
(616)842-1760 (FAX)
3

�Kevin Walker
Charles Stewart Matt Foundation
Matt Foundation Building
Flint, MI 48502
(81 0)238-5651
(810)238-8152 (FAX)

Susan Shannon
Michigan Council of YWCA' s
353 E. Michigan A venue
Kalamazoo, MI 49007
(616)345-5595
(616)345-8230 (FAX)

Sam Singh, Director
Volunteer Centers of Michigan
31 Kellogg Center
East Lansing, MI 48824-1022
(517)353-5038
(517)355-3302 (FAX)

Maurice P. Wesson, Senior Manager
Center for Volunteerism,
United Way Community Services
12 12 Griswold
Detroit, MI 48226
(313)226-9495
(313)226-9490 (FAX)

David LaLumia, Executive Director
Michigan Association of Community Mental
Health Boards
319 W. Lenawee
Lansing, MI 48933
(517)374-6848
(517)374-1053 (FAX)

Barry Checkoway
Professor, School of Social Work,
University of Michigan
1065 Frieze Building
Ann Arbor, MI 48109-1285
(313)763-5960
(313)763-7320 (FAX)

Professor Lawrence Root
University of Michigan, School of Social Work
1065 Frieze Building
Ann Arbor, MI 48109-1285
(313)764-5340
(313)936-1961 (FAX)

Justin King, Executive Director
Michigan Association of School Boards
421 W. Kalamazoo Street
Lansing, MI 48933
(517)371 -5700
(517)371-5338 (FAX)

Sharon Miller, Deputy Executive Director
Michigan Women' s Commission
611 W. Ottawa
Lansing, MI 48913
(5.17)373-2884
·

•

-

Jean Enright
Grand Valley State University
Allendale, MI 49401
(616)895-2182
(616)895-3503 (FAX)

( 517 ) 335 ~ 1649 .(FAX)

Lt. Col. WilliamA. Roberts
Divisional Commander, Salvation Aimy
1345 Monroe North West
Grand Rapids, MI 49505
(616)459-0042 .
(616)459-3433 (FAX)

John E. Marshall, President
Kresge· Foundation
321 2 W. Big Beaver Road
P.O. Box 3151
Troy, MI 48007
(81 0)643-9630
(81 0)643-0588 (FAX)

Leonard Smith, President
Skillman Foundation
600 Renaissance Center
Suite 1700
Detroit, MI 48243
(313)961-8850
(313)963-8937 (FAX)

Ann Marston, President and CEO
Michigan League for Human Services
300 N. Washington Square, Suite #40 1
Lansing, MI 48933
(517)487-5436
(517)371-4546 (FAX)

4

�Lisa McGettigan, Director
Michigan Campus Compact
31 Kelogg Center
East Lansing, MI 48824
(517)353-9393
(517)355-3302 (FAX)

Ray Byers
Ford Motor Company Fund
The American Road, Rom 914
Dearborn, MI 48121
(313)845-8712
(313)594-7001 (FAX)

James M. Richmond, President
Frey Foundation
_
48 Fountain NW
Grand Rapids, MI 49503
(616)451-0303
(616)451-8481 (FAX)

David Gardiner
Kalamazoo Foundation
332 Comerica Building
Kalamazoo, MI 49007
(616)381-4416
(616)381-3146 (FAX)

Michael Tate
Assistant Director of Extension for
Government Relations
Michigan State University Extension
48 Agricultural Hall
East Lansing, MI 48824
(517)355-2317
(517)432-1048 (FAX)

Maureen H. Smyth, Vice President Programs
Charles Stewart Mott Foundation
Mott Foundation Building
Flint, MI 48502
(81 0)238-5651
(810)238-8152 (FAX)
Terry Pruitt
1469 Allendale Drive
Saginaw, MI 48630
(517)496-4000
(517)496-4586 (FAX)

Cynthia Mark, Program Leader
4-H Youth Programs
Cooperative Extension Service, MSU
6H Berkey Hall
East Lansing, MI 48824-1111
(517)355-0 180
(517)355-6748 (FAX)

•

Elwin Johnson, Chair
Commission on Aging
P.O. Box 74
Spring Arbor, MI 49283
(517)788-4230
(517)788-4237 (FAX)

Mark I. Wilson, Associate Professor
James Madison College,
Michigan State University
. 369 S. Case H~l
East Lansing, MI 48824
(517)353-2967
(517)432-1804 (FAX)

Alison Young, Reporter
Detroit Free Press
306 S. Washington, Ste. 401
Royal Oak, MI 48067
(810)691 -2416
(810)691-2420 (FAX)

Oluwatoyin Adegbite
Grand Rapids Service Corps
161 Ottawa NW, Ste. 107E
Grand Rapids, Michigan 49503
(616)451-9445
(616)771-0329 (FAX)

Darryl White
2888 E. Miller
Midland, MI 48640
(517)686-924 7
(517)686-8736 (FAX)

Jenny Babcock
2700 Fisher Building
Detroit, Michigan 48202
(313)871-8000
(313)871-5634 (FAX)
5

�Dave Egner, CEO and President
Michigan Nonprofit Association
31 Kellogg Center
East Lansing, MI 48824-1022
(517)353-5038
(517)355-3302 (FAX)

Vernie Nethercut, Director
Alpena Volunteer Center
Alpena Community College
666 Johnson Street
Alpena, MI 49707-1410
(517)356-9021 Ext. 335
(517)356-6334 (FAX)

•

Maryann Pierce
Cooley Law Clinic
217 S. Grand Avenue
Lansing, MI 48933
(517)485-4077
(517)485-0022 (FAX)

Thomas Jeavons
Department of Public Administration
Grand Valley State University
25 Commerce Street, SW
Grand Rapids, MI 49503
(616)771-6575
(616)771-6572 (FAX)

Charlene Johnson
Michigan Neighborhood Partnership
3031 West Grand River Boulevard
Detroit, MI 48202
(313)872-3327
(313)872-7802 (FAX)

Nancy Kostka, CEO
Association for Child Development
P.O. Box 1491
East Lansing, MI 48823
(517)332-7200
(517)332-5543 (FAX)

William C. Richardson, CEO
W. K. Kellogg Foundation
1 Michigan A venue East
Battle Creek, MI 49017-4058
(616)968-1611
(616)968-0413 (FAX)

Tim Wilbert, MBA
Michigan Public Health Institute
2465 Woodlake Circle, Ste. 140
Okemos, MI 48864
(517)349-7110
(517)349-7999 (FAX)

Jim McHale
W . K. Kellogg Foundation
1 Michigan A venue East
Battle Creek, MI 49017-4058
(616)968-1611
(616)968-0413 (FAX)

Kimberly Johnson
Detroit Opera House Project
4225 Ivernois
Orchard Lake, MI 48323
(313)963-7474
(810)932-0539 (FAX)

Geneva Jones Williams, Executive Vice
President and COO
United Way Community Services
1212 Griswold
Detroit, MI 48226-1899
(313)226-9444
(313 )226-9388 (FAX)
Mary Stanley Lawson
United Way Community Services
1212 Griswold
Detroit, MI 48226-1899
(313 )226-9444
(313)226-9388 (FAX)

6

�III.

Government

Frank Dirks, Executive Director
Michigan Community Service Commission
111 S. Capitol A venue
Olds Plaza Building, 4th Floor
Lansing, MI 48913
(517)335-4295
(517)373-4977 (FAX)

Jocelyn Vanda
Michigan Department of Social Services
Grand Tower
235 S. Grand Avenue
Lansing, MI 48909
(517)373-2000
(517)373-8471 (FAX)

John Logie, Mayor
City of Grand Rapids
300 Monroe A venue NW
Grand Rapids , MI 49503
(616)456-3000
(616)456-3111 (FAX)

Arthur Ellis
Superintendent of Public Instructions
Michigan Department of Education
P:O. Box 30008
Lansing, MI 48909
(517)373-3354
(517)335-4565 (FAX)

Kathleen Keen McCarthey
Supervisor of the Charter
Township of Plymouth
42350 Ann Arbor Rd.
Plymouth, MI 48170
(313)453-3840
(313)453-5680 (FAX)

Rusty Hills, Director
Communications Division
Executive Office of Public Affairs
Olds Plaza Building
111 S. Capitol A venue
Lansing, MI 48933
(517)335-NEWS
(517)335-6910 (FAX)

James K. Haveman, Jr. , Director
Michigan Department of Mental Health
Lewis Cass Building
Lansing, MI 48913
(517)335-0267
(517)373-4288 (FAX)

•

Stephanie Comai-Paige, Deputy Director
State Government Affairs Division
Executive Office
Olds Plaza Building
111 S. Capitol Avenue
Lansing, MI 48933
(517)335-7801
(517)335-1423 (FAX)

John Iverson
Michigan Jobs Commission
Victor Office Center, 4th Floor
201 N. Washington Square
Lansing, MI 48913
(517)335-5883
(517)335-0 198 (FAX)

Robert Craig
Michigan Department of Agriculture
Ottawa Building, 4th Floor
P.O. Box 30017
Lansing, MI 48909
(517)373-1052
(517)335-1423 (FAX)

Carol Parr, Acting Director
Michigan Office on Aging
611 W . Ottawa Street, 3rd Floor
Lansing, MI 48909
(517)373-7876
(517)373-4092 (FAX)

Doreen Takalo
West Branch Township Clerk
P.O. Box 79
Scandia, MI 49885
(906)942-7656
(906)942-7300

7

�IV.

Relieious

Father William Cunningham
Executive Director
Focus: HOPE
1355 Oakman Blvd.
Detroit, MI 48238
(313)883 -7440
(313)494-4340 (FAX)

Cindy Hughey, Director
Michigan Jewish Conference
One Michigan A venue, Suite 280
Lansing, MI 48933
(517)485-9199
(517)485-5043 (FAX)

Reverend Eddie Edwards, Executive Director
Joy of Jesus
12255 Camden
Detroit, MI 48213
(313)839-4747
(313)839-1523 (FAX)

Reverend Steven Johns-Boehme, Executive
Director
Michigan Ecumenical Forum
809 Center Street
Lansing, MI 48906
(517)485-4395

Sister Monica Kostielney
President and CEO
Michigan Catholic Conference
505 North Capitol Ave.
Lansing, MI 48933
(517)372-9310
(517)372-3940 (FAX)

Reverend Harry Cook
St. Andrews
P.O. Box 338
340 North Main
Clawson, MI 48017
(810)588-3230 (CHURCH)
(81 0)589-0239 (HOME)
(810)589-1357 (FAX)

Bishop Harrington
The Archbishop of Detroit
1234 Washington Blvd.
Detroit, MI 48226
(313)237-5859
(313)237-5866 (FAX)

•

Sally Whalen
Public Policy Associate
505 North Capitol Avenue
Lansing, MI 48933
(517)372-9310
(517)372-3940 (FAX)

Dan Piepszowski
Archdiocese of Detroit
305 Michigan Avenue
Detroit, MI 48226
(313)237-5904
(313)237-4643 (FAX)
Randy Hekman, Executive Director
Michigan Family Forum
611 S. Walnut
Lansing, MI 48933
(517)374-1171
(517)374-6112 (FAX)

8

�</text>
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                    <text>MEMORANDUM
TO:

Governor Engler

FROM: Del Chenault
RE:

Michigan Community Service Commission

DATE: March 6, 1996
OBJECTIVES:

To develop volunteer initiatives and to generally promote
volunteerism among all ages. The Commission also
establishes policies and procedures for the use of available
federal funds.

MEMBERSHIP:

Mandated by the National Service Trust Act of 1993 which
states that not more than 50% plus 1 of the membership
shall be from the same political party. Also, it requires
representatives of labor, local government, a national
service organization, American Indian, older Americans,
disadvantaged persons, business, younger persons, and the
Superintendent of the Department of Education or a
designee.

TERM:

3 years

COMPENSATION: Members receive reimbursement for actual expenses.
There are currently 9 vacancies on the Commission due to term expirations and
resignations. Of the nine, 4 are recommended by the Commission for
reappointment. They are Victor Begg, Julie Cummings, Eunice Myles, and
Randall Neelis. In conjunction with Frank Dirks, I have interviewed
candidates for the other five positions.
The regularly scheduled meeting for February 23 was canceled and rescheduled
for March 15. The MCSC would like to have the new commissioners in place for
that meeting.

Members Whose Term Expired/Resi.roed

nomination date

expires

Victor Begg
4119/93
10/2/95
Indian/M/R
Blmfd. Hls.
represents a community-based agency in the state
* recommended for reappointment by Michelle Engler and Frank Dirks

�Julie Cummings
4/20/93
10/2/95
W/F/1
Blmfd. Hls.
represents business
* recommended for reappointment by Michelle Engler and Frank Dirks
3/23/94
Carol Dombrowski (resigned)
W/F/1
Kalamazoo
represents org. promoting involvement with people aged 55+

10/2/96

David Fukuzawa
(resigned)
7117/95
Asian/M/1
Detroit
represents non-profit foundations; The Skillman Foundation

10/2/97

R .

__,

Henry Gaines
~
W/M/D
e.S I CJn ~
Flint
J
represents local labor organizations

10/2/91

10/2/95

10/2/95
10/2/91
Terry Langston
Af. Am./M/1
E. Lansing
represents people aged 16-25 who are participants or supervisors of a campusbased or national service program for youth
Eunice Myles
7/17/95
10/2/95
Af. Am./F/R
Detroit
represents business/youth organizations
* recommended for reappointment by Michelle Engler and Frank Dirks
Randall N eelis
11/18/91
10/2/95
W/M/R
Menominee
represents educators, including reps. from institutions of higher ed. or local
agencies
* recommended for reappointment by Michelle Engler and Frank Dirks
Sarah Riley

~~~easant

4/19/93

10/2/95

ReSJ9na:;(

represents people aged 16-25 who are participants or supervisors of a campusbased or national service program for youth

�REMAINING MEMBERS

nomination date

expires

Mary Ellen Brandell
10/2/91
10/2/97
W/F/R
Mt. Pleasant
represents educators, including reps. from institutions of higher ed. or local
agencies
8/26/92
10/2/96
Beverly Drake Des' /qr; __ .-1
WIFIR
t t ~ ./
C-&lt;;.f
Grand Rapids
represents experts in the delivery of human, educational, environmental, or
public safety services to communities and persons
Michelle Engler
Lansing
Chairperson

10/2/91

10/2/97

Lisa Ilitch-Murray
W/F/I
Blmfd. Hls.
represents business owners

10/2/91

10/2/97

Dorothy Johnson
10/30/91
W/F/R
Grand Haven
represents person involved with foundations in the state

10/2/97

10/2/96
10/28/93
Sister Mary Martinez
F/D
Livonia
represents individuals with expertise in the educational, training, and
development needs of disadvantaged youth
Kathleen McCarthy
W/F/R
Plymouth
represents local government

5/26/94

10/2/97

James Muir
W/M/I
Grand Rapids
represents physically challenged population

3/23/94

10/2/97

LaVerne Nethercutt
10/2/91
10/2/96
W/F/R
Alpena
represents programs that are administered or receive assistance under the
Domestic Volunteer Service Act, such VISTA, Senior Companions, or RSVP

�Joel Orosz
10/2/91
Hisp./M/D
Kalamazoo
represents individuals involved with foundations in the state

10/2/97

Luterry Pruitt
W/M/D
Saginaw
represents business

10/2/91

10/2/96

Judy Reidlinger-Dunn
W/F/R
Blmfd. Hls.
represents business

10/2/91

10/2/96

Alton Shipstead
5/26/94
W/M/1
Traverse City
represents individuals involved in a national service program

10/2/97

Michael Tate
1/20/93
10/2/96
W/M/1
E. Lansing
represents individuals with expertise in the educational, training, and
development needs of disadvantaged youth
Matthew Wesaw
Am. lndian/M/R
Lansing
represents Indian Tribes

7117/95

Geneva Williams
10/2/91
Af. Am./F/D
Detroit
represents a community-based agency or organization in the state

10/2/97

10/2/96

CANDIDATES
** Representing org. promoting involvement with people aged 55+

Carol Dombrowski (resigned)
W/F/1
Kalamazoo
Director, Kalamazoo RSVP
She is no longer with the Retired Seniors Volunteer Program and chose
to resign as that representative to the Commission.

�Meg Smith
W/F/I
Lambertville
She is currently the Executive Director for the RSVP program (Retired and Senior
Volunteer Program) in Monroe County through the Bedford Public Schools. She
coordinates over 1000 seniors who provided over 1 million dollars worth of services
for the county in 1994. She is currently a member of the Michigan Offices of
Services to the Aging Strategic Planning Committee and is serving on the Bedford
Business Association. She still serves as president of the Michigan Association
for RSVP Program Directors. Other civic activities include serving as Treasurer
of the Child Advocacy Network, board member of the Monroe County American
Heart Assoc., and the Monroe County Chamber of Commerce. She was
recommended by Diane Braunstein on behalf of the Office of Services to
the Aging before she left and also Sister Mary Martinez from Madonna
University who is also a commission member.

Kalamazoo
For the past 17 years, she has been employed by Michigan National Bank.
Currently, she is an Assistant Vice President/Community Reinvestment Officer.
Her responsibilities include developing and implementing community
reinvestment action plans and self assessments within a multi-county area. This
work includes researching community needs and keeping in close contact with
community leaders and organizations. She volunteers in a multitude of
community-based organizations including Senior Services, Junior League, HOPE
House of Kalamazoo (a program for pregnant and parenting teens), and Healthy
Futures (an organization involved with child immunization). She is a board
member and immediate past President for Senior Services and chairs the
fundraising steering committee. Her awards include the Kalamazoo Gazette's
Accolade award for outstanding community volunteerism and the Mich. Nat'l.
Corp.'s Outstanding Volunteer Award. Also, through her involvement,
Kalamazoo Junior League was the recipient of the Governor's Community
Involvement Award for their HealthConnect Project in 1995. She received a B.B.A.
from Western Michigan in 1978. Her supporters include Sheriff Thomas
Edmonds, who knows her from their mutual with Senior Services, Bob
Houtman, GOP Kalamazoo County Commissioner, Rep. Dale Shugars
and Rep. Perricone. I talked to Tom Newman who says that she is not
politically involved but knows of her work in the community. He says
that he respects Sheriff Edmonds opinion of her. I recommend her for
the appointment.
* * representing people aged 16-25 who are participants or supervisors of a
campus-based or national service program for youth

Terry Langston
Af. Am./M/I
E. Lansing

�He was a graduate student at Michigan State University at the time of his
appointment. He is no longer a student and is over 25 at this time. He is not
recommended for reappointment.

Sarah Riley
W/F/D
Mt. Pleasant
She was a high school student from Mt. Pleasant High School when she was first
appointed. She has since gone on to college and is not able to make time for the
Commission. She does not want to be reappointed.

Kalamazoo
She is currently a Junior at Western Michigan University with a 3.77 GPA and is
employed as a student in the office of the Vice-President for Research. She assists
in finding funding opportunities for service-learning grants and is working with
faculty to implement service learning as a core requirement for all honors college
students. Her main volunteer vehicle is the WMU Into the Streets program which
coordinates student volunteer initiatives to assist low income individuals with food
drives and community involvement. Also, she is a volunteer for Special Olympics,
student volunteer with seniors at Ridgeview Manor and is a participant in church
volunteer activities. As a WMU student, she is a member of the Lee Honors
College, a board member of Student Volunteer Services and the National
Collegiate Honors Council. During winter semester 1995, she was selected for and
attended a national honors college program working with low income individuals
in Appalachia. She co-published and edited a book detailing the experience
entitled "Peak Experiences". Her supporters include Dr. Reish, Dean of the
Honors College at WMU, Dr. Evans, Assoc. to the V.P. of Research at
WMU and Keith Pretty. Recently, she was named a finalist for the
Truman Foundation Scholarship award which pays for Senior year and
grad. studies. She has a wide array of experience and is knowledgeable
in grant writing and funding sources. I recommend her for this
appointment.

Karen Merrill
W/F/1
E. Lansing
She is a student at Michigan State and is a Junior in the James Madison College
studying Social Relations. She is currently an Admin. Assistant at the Institute
for Children, Youth and Families in E. Lansing. Her civic involvement includes
being a Co-Director for the Into the Streets program at MSU, involved with the
National Campus Outreach Opportunity League, a volunteer for the MSU Safe
Place Domestic Violence Shelter, and a staff volunteer with Youth to Youth, a
program which centers around preventing substance abuse among young people.
She is a member of the MSU Synchronized Swimming club and serves as that
groups fundraising chair. Karen also serves on the Student Senate for the James
Madison College. She comes highly recommended by the Service-

�Learning Center and Vice President of Governmental Mfairs office at
Michigan State.

Romulus
He is currently a senior at Romulus High School and is the co-chair of the
Michigan Youth Progressive Action Council (MYPAC). Prior to serving as cochair of MYPAC, he was a member of the youth advisory board. His other
involvements with the MCSC include participating in the Quest Conference in
Ann Arbor, co-authoring articles in the MCSC newsletter, and speaking to youth
groups on behalf of the Commission. He is the President of the Student
Government and also serves as senior class President. Other volunteer-oriented
activities include membership in Project Serve, a group that plans and
implements Community Service projects and is funded by Learn and Serve
America, member of a Cross-Peer Tutoring group in the high school, and is a
leader of the City-School Image Improvement Team in Romulus, a group which
helps to improve the image of the community and the school. Frank Dirks
suggested that a MYPAC representative occupy one of the youth
positions on the MCSC. Sara Riley was the last MYPAC rep. Scott was
recommended by Frank and the MCSC. Scott will be attending an instate university next year and will be able to commit to a 3 year term.

** representing local

labor organizations

Henry Gaines
W/M/D
Flint
He serves as the Employee Assistance Representative and Coordinator for UAW
Local 599. He has not been regularly attending meetings and is not
recommended for reappointed by Michelle Engler and Frank Dirks.

Lake Orion
Currently, he is employed as the Labor Coordinator for United Way Community
Services in Detroit. This position is appointed in conjunction with the UAW,
Detroit AFL-CIO, and the Teamsters unions. He has been a member of the
Pipefitters Local 636 for 39 years and has previously served as that groups business
agent. His civic involvement includes Project Ramp in which he organized
material and volunteers to build ramps for handicapped individuals in
conjunction with assistance from DSS . Also, he is involved with Boysville of
Michigan, Camp Oakland for Boys, United Cerebral Palsy, and Michigan
Paralyzed Veterans of America. He was referred to us by Tom Story from
Metro Detroit Plumbing and Mech. Contractors. Tom has given us good
labor names in the past. In talking to Ray, I have found him to be very
knowledgeable in regards to philanthropic initiatives and is very

�involved with those type of activities. I think he would be a good labor
rep. on the board and would not be a 'union-type' hinderance.

** representing non-profit foundations
David Fukuzawa
Asian/M/1
Detroit

(resigned)

He is a program officer with the Skillman Foundation. Formerly, he served as the
Director for Human Need with New Detroit. He resigned due to time
constraints.

Karen Aldrid e
Af. Am./F/1
Flint
Since 1994, she has been employed by the Mott Foundation in Flint as a program
officer. She is the coordinator for the team which reviews all grant proposals and
monitors programs that are funded by the foundation which amounts to $10-12
million annually in the Flint area, $50-60 million statewide. Prior to 1994, she was
Director of the Office of Health and Human Services with DMB for 2 years and was
also a budget director for the city of Flint from 1988-1992. Her civic activities
include being a member of the Board of Directors, Big Brothers/Big Sisters of
Greater Lansing; member, steering committee, Flint Youth Service Corp.;
member, Assoc. of Black Foundation Execs. She has received awards for
outstanding service to the State of Michigan, City of Flint and for service in the
mission field. She lists Rep. Bankes and Mark Murray as supporters.
Karen is very knowledgeable in the area of Foundation grants and
would be a good MCSC member. Mark was her boss while he was Dep.
Director. He says that she is a JME supporter and would recommend her
for this appointment.

** representing a community-based agency in the state

* self employed real estate developer; furniture retailer
* titular head of the Muslim-American Alliance
*served on Governor's Blue Ribbon Commission on Gaming
* B.S. Chemistry; M.B.A.
* recommended for reappointment by Michelle Engler and Frank Dirks

�* representing business interests

Blmfd. Hls.
represents business
* consultant who specializes in development and fundraising
* co-founder, with Denise Ilitch-Lites, of Lovelight Foundation; involved with
helping impoverished families with children
* serves as Governor on the Cranbrook Schools board
* formerly campaign chair for United Way in Florida 1988-1989
*recommended for reappointment by Michelle Engler and Frank Dirks

* State Farm Insurance, Senior Claims Rep.
* active in the Urban Leadership Forum
* ran as GOP candidate for State Senate, Dist. #4
* B.S., Fisk University
* member, Frederick Douglas Society, Ronald McDonald House, Friends of
African and African-Am. Art Council, Founder's Society DIA
* recommended for reappointment by Michelle Engler and Frank Dirks

** representing educators. including reps. from institutions of higher ed. or local

Menominee
* Superintendent of Menominee Public Schools
* formerly served as Superintendent at Rudyard schools
* selected as Man of the Year by the Menominee Chamber of Commerce 1991
* State Class D football coach ofYear 1980
* member, Menominee Area Chamber of Commerce, Am. Assoc. of School
Administrators
* PhD., Western Michigan, 1993
* recommended for reappointment by Michelle Engler and Frank Dirks

�ACTION ITEMS
1.

Representing org. promoting involvement with people over age 55
(for remainder of Term Expiring 10/2/96)
(Choose 1)
_ _ _ Appoint Meg Smith
_ _ _ Appoint Nancy Lenz

2.

Representing age 16-25 involved in a campus-based youth program
(Choose 2)
_ _ _ Appoint Amber Pritchard
_ _ _ Appoint Karen Merrill
_ _ _ Appoint Scott Smith

3.

Representing local labor organizations
_ _ _ Appoint Ray West

4.

Representing Non-profit foundations
(for remainder of Term Expiring 10/2/97)
_ _ _ Appoint Karen Aldridge

5.

Representing a community-based org.
_ _ _ Re-appoint Victor Begg

6.

Representing business interests
(choose 2)
_ _ _ Re-appoint Julie Cummings
_ _ _ Re-appoint Eunice Myles

7.

Representing educators/superintendents
_ _ _ Re-appoint Randy N eelis

�</text>
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1995-1996
Mr. Andrew Downs
351 Bruske
Alma College
Alma, MI 48801
(517) 463-7842
or
135 First Ave.
·Alpena, MI 49707
(517) 354-2471
Ms. Sara Scholefield
7350 Manitou
Rogers City, MI 49779
(517) 734-2533
Ms. Kate Eklund
1609 Brooklyn Ave.
Ann Arbor, MI 48104
(313) 995-1663
Mr. Jeffrey Schulz
6066 French Rd.
Unionville, MI 48767-9656
(517) 674-2435
Ms. Kimberly Fronsman
115 Keathley Dr.
Battle Creek, MI 49017
(616) 968-1821
Ms. Dounia Senawi
4868 Quarton Rd.
Bloomfield Hills, MI 48302
(810) 855-2189

Mr. Mario Henry
4591 Roosevelt
Detroit, MI 48208
(313) 894-4490
Mr. Scott Smith
12849 Hannan Rd.
Romulus, MI 4817 4
(313) 941-4499
Mr. Timothy Derwin
131 E. Peck St.
Negaunee, MI 49866
(906) 475-5595
Mr. Dan Stump
1409 Tallman Rd.
Fowler, MI 48835
(517) 593-2584
Ms. My Lien
558 Fremoont NW
Grand Rapids, MI 49504
(616) 735-9030
Ms.Ha Tran
3 251 Rice Ct.
Lansing, MI 48911
(517) 394-5264
Ms. Beth Weber
Eastern Michigan Univ.
425 Jones Hall
Ypsilanti, MI 44060
(313) 487-0657

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                    <text>REGISTRATION

Name___________________
Title _____________
Organization.__________
Add~~·-----------

City, State _ _ _ _ _ _ _ __
Zip____________
Business
Phonel_j _________
Faxl_j_ _ _ _ _ _ _ ___
Special dietary
needs :-:--c----:----=-------:--:-:--Speclal physical accomodations:

. ·r
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Conference Location
The Conference will be held at the Hold lay Inn West,
7501 W. Saginaw, Lansing, Michigan. The Holiday Inn
West Is localed off 1-96, exit 93B, near the 1-96 and 496
Interc hange.

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~,.~;. TAP-YoUth Service Is an ·inltio~ve- of .tne ,,; . ;;,,·~ ,...
~.; MichlgarY C$0rQn]UhltY.Servlce ,Corr:\ml~.s
hi: and ..the~ Gomr'hdnity Fquric:JatlQI!·fqr . ·:· ,;!i ·..
h:;South,east~(n' Michigan;";tunded by th~·\~'.!Kn\
t'···. Charles Stewart Mott Foundation. · · "'

• There Is no fee for the conference, which will be
held at the Holiday Inn West, Lansing, Michigan.
• Overnight accomodallons will be provided at the
Holiday Inn West. Registration for the conference
Includes meals as listed In the agenda and
accomodallons. There will be a $100.00 penalty fee
If you cancel your hotel reglslrallon after 5:00 p.m.
March 17, 1996.

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The goal ·of TAP-Youth Service Is to provide ·,
grassroots, low-Income community . . . . ·
organizations with the. Information, . :'... :'. ,;:: ·f. . network, acce~1: and expertlsei t() more
~:~ &lt;' efte.ct!y,,~ly· d~?.V~Iop, _~ operate ·an~j_:
!X.::.cor:nmunlfy ser\t_lce an~;fyputh ;f.. .

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• You will share a room with another c onference
participant. If you have a roomate preference,
please Indicate that person's name here:

Please return this form to the Michigan
Community Service Commission by
o Friday. March 11. 1996 o
In one of the following ways:

;MIC-H IGAN.· · ··"·.:·,·~.:;··:=wzc
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CHARLES STEWAHT

MOTT FOUNDATION

1. Fax your registration form to MCSC:
(517) 373-4977

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.,, Conference Purpose .
build a foundation for · ,··., ..,
developing CfYOUth pr,ogrc:lil1;_. '·"'H'•'•''-X
recruit y9utn; _:-. . :: \ -:.· · · ·· · · ·
establis!'l a ·youth-&lt;:friven plan .
of action· . "'·. ,.. ·· , _ · ·· ' ·,.... :·'' · .' ·
sustain a~tlv~.: participdtion .•.,.;, ...
· and membershlp·addresslng ' ~
.- soclal,academic :ahd :spiritual:- ·
··.-needs. · · · · ··· ·· .:, '··'· · '·
'.

2. Mail your completed form to MCSC:
Michigan Community Service Commission
Olds Plaza Building, 41h Floor
111 Soulh Capitol Avenue
Lansing, Michigan 48913

'·

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If you have any questions, contact Allyson
Knox at MCSC at (517) 335-4295.
A Division of the Michigan Jobs Commission

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�March 20

March 21

Noon - l :00
Lunch
Lunch Program
l :00 -- l :30
"TAP-Youth Service: Supporting Us As We Become Stronger
Youth Leaders"
Lunch Program Goals: Present the TAP-Youth Service Program model.
TAP-Youth Service Manuals. and discuss th e positive Impact It has
hod a t the Phoenix Multi-Cultural Academy In Detroit.
Lunch Program Speaker:
Charlotte Currier. Lead Teacher
Generator School for Service Learnin g Project
Phoenix Multi-Cultural Academy

8:00-9:00

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· Spiritual Youth Development
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·S/stsr Mary Clare, ~M
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Alexander Monlaner. YouffrM/nfsler, St. Anne's .rout/1 Group
S,l. Aime's Church, Dlilro/1
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School-based Service Learning Curriculum ·
Charloffe Curlier, Lead Teachsr . ,,
Pho11n!x Mu/H·Cul/uralAcademy, 'De troll
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5:00-6:00
6:00-7:00
7:00-9:00

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Evening Program Goal: This evening program will provide youth
leaders the opportunity to better understand the Youth Leaders
regional and sta te network. Participants will toke port In activities
which will make the state of Michigan 's network a more vivid,
working structure; one to be utilized readily.
Evening Program Facilitator: Fronk Campagna joins us from Boston
where he Is a Senior Consultant for 1-1-1 (Inspiration, Ideas, Innovation)
Support. For the past decode. Fronk has worked extensively with
some of the most Innovative social change organizations In America.
especially In the areas of youth and notional service.

AGENDA

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Noon -- 1.00
12:45 -- l :30

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Lunc h Program
"How Michigan Welfare Reform Impacts Michigan Youth "

I Lunch Program Goal:

To raise awareness about how state legislation can effect you th-driven Initiatives.
Lunch Program Speaker:
Stephanie Comai-Palge. Deputy Director of State Government Affairs
Office of the Governor. State of Mlc!tlgan

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1.45 •• 2.30
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~~rf~~. of·s~~C~S~~I ql~hlg~: ~outh pr?~~ms. /

PfOVIde a
Session 1
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Sesslpn2 .

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f~r each session ple'!s~ ~er~9/~~~'·p.rog~arri· fro~ the,~~llowlng: ·.

Break
Dinner
Evening Program

"Discovering Our Michigan Youth Development Network"

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Evaluation •• How to Document Program Success ·. ;--;.•
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Bruce Haas, Ph.D., Consultant
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·Developing Cultural Identity · . . ·.i . ·
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· Jacinta Le9, 'Program Coordlti'alor
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Altlcan·Amerlcan Youlh.LtJ.ar;ter Project ·
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Cat/10/lc:Youlh 'OrganlraHon, Detroit
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Latino Family Ssrv/ces,.Dslro/1 .
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Psnny Baller, ExgcuHvs Director, (Invited)
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Michigan Mstro . Gifl.~cout Counc:f, Detroit
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For each session please select one program !rom the. following • . ,

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: MaryAnn Plerc9, Dl~clor ·.. ·
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·•' / · . M/c/1/rran NonproOI!Assoq/C,Hon (MNA) ,.';/&lt;-, ..,.• ·.
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L ·Underslandlng the legal Respo.nslblll~es. o.fa:. Nonpron.t Organization . &lt; i.e' J.··.~ ·.::. ., ..

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Workshop #1
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.- Workshop Goal: To provide jhe,.~hgi,y to's" ot c.rEiotlng and sustal~.lng '
. a youth program.
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3:3o •• 4:45

Contin ental Breakfast

UrbanleagueYouth ·P.rograms . ,.:. ·, .•. .
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Mel Brannon, E,Xe.cuHve. D..'/".'9CI¢ir
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3:30-4:00
Wrap Up
Suzanne Heath. Director. Community Organization and Training Department
Catholic Youth OrQanlzatl on

There Is a space
limitation,
register as soon as
possible I

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                    <text>Michigan Community Service Commission
March 15, 1996
Olds Plaza Building- Lansing
10:00 a.m. - 1:00 p.m.

MINUTES
MEMBERS PRESENT:

Michelle Engler, Chair
VictorBegg
Mary Ellen Brandell
Julie Cummings
Judith Dunn
Dorothy Johnson
Terry Langston
Kathleen McCarthy
Jim Muir
Vernie Nethercut
Joel Orosz
Terry Pruitt
Frank Dirks, Ex Officio

MEMBERS ABSENT:

Sister Mary Martinez
Lisa Ditch Murray
Eunice Myles
Randy Neelis
Alton Shipstead
Michael Tate
Geneva Williams
Matthew Wesaw

OTHERS :

Jennifer Babcock; Attending with Julie Cummings
Barbara Bradford, Michigan Family Independence Agency
Ross Dodge, Michigan Department of Natural Resources
Dave Egner, Michigan Nonprofit Association
Jennifer Epps, Michigan Community Service Commission
Mary Estrada, Michigan Community Service Commission
Bonnie Graham, Office on Services to the Aging
Garry Gross, Michigan Community Service Commission
Paula Kaiser, Michigan Community Service Commission
Allyson Knox, Michigan Community Service Commission
Tracy McCloskey, Michigan Community Service Commission
Lisa McGettigan, Michigan Campus Compact
Mary Pfeiler, Corporation for National Service- Detroit
Lindy Reurink, Michigan Community Service Commission
Sam Singh, Volunteer Centers of Michigan
Angelia Salas, Michigan Community Service Commission
Octavia Vaughn Wilson, on behalfofGeneva Williams-UWCS
Carol Wolenberg, Michigan Department of Education

�I.

Welcome and Introduction - Chairperson Michelle Engler
The meeting was called to order at 10:30 a.m. by Chaixye~son Engler. A brief ~~troduction
of everyone attending and a special thank you to Comnusswner Johnson for chamng the last
meeting.

II.

Review of Minutes from December 1, 1995 Commission Meeting - Chairperson Engler
A motion was made by Commissioner Johnson to approve the December 1, 1995 minutes.
Commissioner Begg seconded the motion and the minutes were approved.

Ill.

Informational Items:
a.

Michigan CARES- Allyson Knox
Ms. Knox explained to all attendees what the CARES program is presently doing and
what they are planning to do in the future. Ms. Knox distributed two information
sheets. The first being the agenda for the Michigan CARES Planning Retreat on
March 19 &amp; 20, 1996 and the second was a description sheet on the different
CARES sites.

b.

Michigan's AmeriCorps- Paula Kaiser
Ms. Kaiser explained that she had completed all site visits and presently all are
accomplishing their goals. Ms. Kaiser informed the Commission that this year the
programs have systems in place and are focusing on the overall impact of the
program. The member training, supervision and service has significantly improved
in the second year.
Ms. Kaiser informed the Commission that there will be an AmeriCorps Retreat on
March 29 &amp; 30, 1996 in Flint. The main mission of the retreat will be education and
training.
Ms. Kaiser informed commissioners that AmeriCorps renewal applications are due to
the Michigan Community Service Commission on April 12, 1996. Chairperson
Engler asked Ms. Kaiser to give the name, a description of and the number of
members for each AmeriCorps program.
Commissioner Orosz asked about the budget rumors that are floating around. Mr.
Dirks and Mary Pfeiler of the Michigan office of the Corporation for National Service
explained where the Corporation stands on certain issues and what is presently being
done to correct the situation. Commissioner Nethercut explained that she thought it
might be helpful if all commissioners had a "fact" sheet on AmeriCorps so that when
they are asked questions they can answer questions correctly.
Chairperson Engler talked about the status in Washington with the Corporation for
National Service and the funding level for next year. Mr. Dirks talked about Senator
Grassley' s news conference and explained the paper's view and its ten points to
improve AmeriCorps and cut costs. He also talked about the Corporation' s views
and explained how everyone involved is coming together to compromise and make
AmeriCorps a great program.

2

�Commissioner Johnson mentioned that Ross Dodge from Michigan Depanment of
Natural Resources has been given an endowment of $20 million to support the
Civilian Conservation Corps. The Conservation Corps employs 18-25 year olds for
one year to do environmental projects. Mr. Dodge gave a detailed description of the
Conservation Corps.
c.

Learn and Serve Michigan - Angelia Salas
Ms. Salas gave an overview of the Learn and Serve programs in Michigan. Ms.
Salas explained that she has been doing site visits to make sure that programs are
meeting their goals and objectives. Ms. Salas told the Commission where each
program is located and what activities are happening in each program.

d.

MYPAC Update - Angelia Salas
Ms. Salas gave an update on MYP AC activities. She informed the Commission that
MYPAC is going to be presenting a workshop at the National Service Learning
Conference in Detroit on April 19, 1996. Ms. Salas informed the Commission that
this year MYPAC established subcommittees. The Public Relations Committee is
working to promote youth volunteerism and National Volunteer week by doing
interview for radio and TV and is working on developing a public service
announcement. The Conference and Ambassador committees are working to prepare
workshop materials to present at the National Service Learning Conference and
others. The Commission Outreach committee will work to increase youth voice at
commission events. Ms. Salas noted that is it often difficult for MYPACers to attend
functions because of school schedules but they will work to pull commissioners into
their activities as well.
Ms. Salas expressed MYP AC' s desire to continue the Panners in Service program.
Commissioners will be kept informed of MYP AC activities. The next MYPAC
meeting is Aprill3 &amp; 14, 1996.

e.

Staff Advisory Council - Lindy Reurink
Ms. Reurink gave an overview of the Staff Advisory Council. Ms. Reurink also
informed the Commission that the Council would be having a retreat on April 1,
1996 to refocus on what and where the Council is headed and the plan of action for
the future. There was some discussion on membership and Ms. Reurink listed the
members.

f.

Governor's Community Service Awards - Lindy Reurink
Ms. Reurink talked about the upcoming Governor's Community Service Awards
Program on May 16, 1996. Ms. Reurink explained that the Commission received
approximately two hundred nominations and that the Review Group had a very hard
time but had chosen the five finalist in each group. On May 16, 1996 the fmalist will
be honored at a reception and a dinner with the announcement of the winner in each
group that evening.
Ms. Reurink also asked the Commissioners to make sure to put that date on their
calendar because they will also be invited to the Governor' s Community Service
Awards Program on May 16, 1996 at the Lansing Center.

3

�,.
g.

Resource guides - Frank Dirks
Mr. Dirks talked about the different publications that the Commission is presently
working on, especially the new publication called the "Investments in Service". Mr.
Dirks explained that there were copies available for everyone and that we would be
distributing copies to several locations across the state.

h.

TAP-Youth Service - Frank Dirks
Mr. Dirks explained that the Commission has published a Resource Guide for
TAP-Youth Service to be distributed at the TAP-Youth Service Training Conference.
Mr. Dirks explained that this was made available through a grant from the Mott
Foundation.

1.

Administrative and Budget Status- Garry Gross
Mr. Gross discussed the budget report that the Commissioners received in their
meeting packet. Mr. Gross gave detailed information about each program' s budget
and expenditures according to available information from the department's budget
office.
Mr. Gross also explained that he will be doing site visits with the AmeriCorps and
Learn and Serve programs in the near future.

IV.

Executive Director's Report- Frank Dirks
Mr. Dirks talked about his report. Mr. Dirks pointed out three main issues which include the
Legislative Outreach Group and what they have been working on. The members of this
group are Chairperson Engler, Commissioner Orosz, Commissioner Tate and Commissioner
Pruitt. The second issue was all the hard work that has been done at the National level on
outreach. The third issue is the development of an Association of State Executive
Commission Directors. Mr. Dirks explained that he has been working very hard to get the
Ford Foundation to support this association.
Mr. Dirks mentioned all the upcoming activities of the Commission in the next few months.
Commissioner Pruitt asked if any Commissioners would be invited to these activities. Ms.
Kaiser explained that all Commissioners are welcome to the AmeriCorps retreat and Mr.
Dirks invited all to any and all events.

V.

Long Range Plan Issues
a.

Legislative Outreach- Michelle Engler, Joel Orosz, Mike Tate, Terry Pruitt
Commissioner Orosz gave a brief overview of the legislative outreach.
Commissioner Orosz informed Commissioners that they would be asked to contact
their own state representative and state senator regarding the Commission.
Commissioner Orosz also talked about the Legislative Community Service Awards
which will allow legislators to nominate people in their community for these awards.
The Commission will start this off by having a legislative breakfast to explain and
inform legislators about these ideas.

4

�A motion was made to set up a Task Force to handle all the details and to write a
proposal to submit to Kellogg Foundation for the Legislative program.
Commissioner Muir proposed to move the motion and Commissioner Johnson
seconded the motion. The motion was unanimous.
Commissioner Orosz made a motion to thank Chairperson Engler for all the hard
work she has done for the Commission and Commissioner Begg seconded the
motion.
b.

State Outreach and Promotion - Julie Cummings
Commissioner Cummings gave an overview of the state outreach plan and ideas that
she has collected. Commissioner Cummings passed out a one to three year plan on
outreach. Commissioner Cummings read through the plan and different ideas were
discussed. An outreach committee needs to be set up and volunteers will be needed
to serve on this committee. Commissioner Begg asked if we were still using our
poster that stated "Be a Volunteer" and it was discussed that this would be a more
detailed effort of outreach. The following people volunteered to be on the committee:
Commissioner Johnson, Commissioner Dunn, Commissioner Brandell,
Commissioner Begg, Commissioner Cummings, Sam Singh, Dave Egner and
Commissioner Pruitt, who said he would check to see if Dow Corning would help in
looking over a proposed plan.
Chairperson Engler explained that the Commission has been working on an
lntergenerational Poster contest. Ms. Reurink explained that four winning pictures
would be designed in a collage and the poster will be ready for distribution in May.

c.

New Partnership Meeting Update - Michelle Engler
Chairperson Engler explained that the meeting was held on February 12, 1996 and
community leaders from all the sectors, including public, private, social and religious
were in attendance. Chairperson Engler explained that the groups broke up into
different sessions and there was much discussion and networking. The follow-up
meeting will be held May 16 prior to the Governor's Community Service Awards.
Commissioner Johnson expressed concern about the term "social sector" and who it
includes. After some discussion it was decided that the term needs to be clarified.

VI.

New Business
a.

State Commission Network

Mr. Dirks told the Commission that he had already covered the state commission
network in his executive director's report. Mr. Dirks thanked Mary Pfeiler for all the
work she has done for the Commission in networking with other state Commissions
and other state offices on national service.
b.

New Grant Tirnelines

Mr. Dirks informed the Commission that the AmeriCorps renewal application has to
be submitted to the Corporation by May 1, 1996 and asked the Commission to
empower the Executive Committee to review and approve the AmeriCorps packet.

5

�"
Commissioner McCarthy proposed a motion to give the Executive Committee. the
power to approve the AmeriCorps grant application and Commissioner Cummmgs
seconded the motion. The motion was passed unanimously.
c.

Legislative Service Awards
See Section V(a).

d.

Learn &amp; Serve K-12- Carol Wolenberg
Chairperson Engler introduced Carol Wolenberg from the Michigan Department of
Education. Ms. Wolenberg talked about the Learn &amp; Serve K-12 programs under the
Department of Education and their plans to send out Request for Proposals for the
continuation of these programs.

e.

Governor's Innovative Grant Award

Mr. Dirks explained that Michigan is one of eight states that received funding under
the Governor's Innovative AmeriCorps grant. Mr. Dirks explained that the
Commission worked with the Michigan Family Independence Agency on a very
quick turnaround.
Ms. Barbara Bradford explained to the Commission how they will do the recruitment
process. Ms. Bradford also talked about five different health care issues that need to
be discussed. Ms. Bradford thanked Ms. Reurink and Mr. Dirks for all their hard
work and cooperation.
VID.

Public Comment
Commissioner Pruitt asked to be included on the May agenda so he can lead a discussion on
the upcoming Commissioner terms that will expire in October. Chairperson Engler also
asked that we bring our Bylaws to the meeting so we can go over what areas of expertise our
Commissioners specialize in and where and what areas need to be covered.
Commissioner Brandell stated that she will host a meeting in May along with the United Way
director. They will invite representatives from four-year institutions that are hosting United
Way drives in the community. Local directors and students will come together to talk about
the uniqueness of those particular fundraising activities. Commissioner Brandell explained
that she would keep the Commission updated on this activity.
Commissioner Langston informed the Commission that congratulations should go out to
Commissioner Tate as he completed his dissertation today.
Chairperson Engler mentioned that the next Commission meeting will be May 10, 1996, in
Dearborn. It will be hosted by ACCESS and Commissioner Begg.
Commissioner Cummings made a motion to adjourn the meeting, and Commissioner
Langston seconded the motion. The meeting was adjourned at 12:50 p.m.

6

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                    <text>WHO CAN JOIN AMERICORPS?
AmeriCorps members must be 17 years old or older, a U.S. citizen or legal resident, and have
completed their high school diploma or be willing to work on completing it during their Michigan's
AmeriCorps term of service.
WHAT ARE THE BENEFITS OF JOINING AMERICORPS?
AmeriCorps members have the opportunity to give back to their communities and nation. They
may serve either full-time (1700 hours over 1 year) or part-time (900 hours over 1-3 years). Each
individual A.meriCorps program decides whether their members will be full or part-time. Full-time
A.meriCorps members receive a minimum living allowance of $7,945 for 1700 hours of service
and an educational award of $4,725 . Full-time members are eligible to receive health care
insurance and may be eligible to receive child care benefits, if they meet certain income eligibility
criteria. Part-time A.meriCorps members receive a minimum living allowance of $4,206 for 900
hours of service and an education award of $2,362. Part-time members are not eligible for health
care insurance or child care benefits. The living allowance is distributed tq the member throughout
the year. The education award is provided only after the member has successfully completed
his/her term of service.

How CAN I APPLY?
Twelve AmeriCorps programs are currently operating in Michigan. If you wish to apply for a
position as an AmeriCorps member, fill out the enclosed referral form and send it back to the
Michigan Community Service Commission. Your form will then be forwarded to the program(s)
·
operating in your preferred geographic region.
1994/95 MICHIGAN'S AMERICORPS PROGRAMS
•

AMERICORPS MILES: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to promote independent
living of elderly and low-income citizens in Marquette county. The program focuses on
meeting the needs of 300 residents by providing health care, personal care, chore and
housing rehabilitation services. The members carry out this mission by assisting Health
Department and Community Mental Health staff in conducting health assessments on
clients. Corpsmembers will review the assessments and make appropriate referrals. In
addition, corpsmembers will identify additional volunteers in the community who will
provide direct services to the elderly.

•

AMERICORPS OAKLAND: MICHIGAN'S AMERICORPS
This program involves part-time AmeriCorps members in an effort to reduce violence for
1,000 Pontiac youth by providiBg alternatives and academic support. _The members carry
out this mission by focusing on two component areas. The education component works to
reduce truancy in the Pontiac junior high schools, and deliver conflict resolution/peer
mediation, tutoring, and educational enrichment programs. The recreation component will
be delivered through Pontiac nonprofit community-based organizations using resources
such as neighborhood parks and recreation centers, Boys and Girls Club, YMCA,
Salvation Army, local schools, etc.

�•

CARING TOGETHER ELDERSERVE: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to institutionalize
community-based volunteer care to the elderly within 10 distinct communities across Metro
Detroit so that their elderly residents can remain living independently in dignity in the
community and home of their choice. The members carry out this mission by acting as
volunteer program coordinators working directly with elders, volunteers and community
boards to provide informal services such as transportation, home maintenance, friendly
visitation and personal advocacy.

•

CIRCLENET: MICIDGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to challenge and
empower youth with developmental disabilities to move to new levels of community
involvement. The members carry out this mission by focusing on developing a Circle of
Friends and a Big Brother/Sister (who leads the Circle of Friends) for each of the youth.
This Circle of Friends makes a one year commitment to work with the youth to develop an
Action Plan that challenges the youth and the surrounding community to decrease the
youths' social isolation while increasing his/her community involvement and independence
skills.

•

DETROIT'S ACADEMIC SUCCESS PROJECT: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to improve the academic
success and attainment of youth in Detroit' s federally-funded Empowerment Zone. The
project will create a corps of service-learning coordinators, who will target all classes of
one grade level in each of three schools. In teams of six, the AmeriCorps members will
provide tutoring, parental enrichment activities, and the development of a service-learning
curriculum in cooperation with teachers. Two AmeriCorps members will focus on youth
and parents with special needs, such as those who face cognitive, linguistic, or physical
obstacles.

•

EASTERN MICHIGAN UNIVERSITY, TEAMS FOR SCHOOL SUCCESS:
MICHIGAN'S AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to promote
school success for 1500 elementary and junior high youth in the Ypsilanti area. The
members carry out this mission by creating and implementing 75 plus after-school clubs
(language, drama, journalism, recreation, math, science, etc.) and tutorial groups.

•

ENVIRONMENTAL PROBLEM SOLVING iN LANSING: MICHIGAN'S
AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to address
urban environmental problems by connecting community residents' initiative and students'
applied science skills to make Lansing' s neighborhoods a better place to live for over 5,000
individuals. The members carry out this mission by partnering with local community
members to "get things done" across Lansing. The work at these sites includes: creating
community gardens, performing alley restoration, revitalizing dead end streets and river
banks, and developing a High School Environmental Club.

•

GENESEE COUNTY AMERICORPS PROGRAM: MICHIGAN'S
AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to meet
unmet community needs in the areas of education, environment, human needs, and public
safety through a coordinated community collaborative. The members carry out this mission
by working through community organizations to recruit volunteers to act as Girl Scout
troop leaders, rehabilitate homes in the Genesee County area, create and carry out
environmental and solid waste reduction presentations, expand two late-night/earlymorning activity programs for youth, and teach computer literacy skills to youth.

�•

GRAND RAPIDS SERVICE CORPS: MICHIGAN'S AMERICORPS
This program involves full-time AmeriCorps members in an effort to enable a group of
young adults to enhance their self-worth, develop leadership skills, and practice good
citizenship by actively meeting communitY needs in the areas of education, environment,
human needs, and public safety. The members carry out this mission by developing and
implementing after-school activities for youth, involving local residents in neighborhood
environment service projects, and improving students math/reading skills through tutoring
efforts.

•

MICHIGAN NEIGHBORHOOD AMERICORPS PROGRAM: MICHIGAN'S
AMERICORPS
This program inv-olves full-time and part-time AmeriCorps members to; strengthen
communities, and develop member citizenship and skills in addressing specific education,
human and environmental needs in the Detroit area. The members carry out this mission by
involving youth in after-school tutoring, summer enrichment, and leadership programs,
building community capacity for neighborhood revitalization, economic development, and
environmental projects, and assisting four community based organizations and community
residents to increase affordable housing and (the accessibility of) public health.

•

RURAL STRATEGIC ACTION INITIATIVE: MICHIGAN'S AMERICORPS
This program will involve full-time AmeriCorps members in three rural communities to
promote community and team-oriented problem solving in the areas of human need and
education. The members carry out this mission by refurbishing substandard homes,
building one new home per county, creating two programs per county that will involve
2,700 youth and 900 families in after-school and enrichment programs, and recruiting 500
volunteers per county who will, in total, devote 30,000 hours of volunteer service to the
AmeriCorps program.

•

SAGINAW 'AMERICORPS: MICHIGAN'S AMERICORPS
This program involves full-time and part-time AmeriCorps members in an effort to increase
-the level of public safety in the City of Saginaw through collaborative efforts of public and
private organizations, residents, and youth. The members carry out this mission by
educating elementary school children about crime and safety, bridging the gap between law
enforcement and young people, maintaining neighborhood watch programs, involving
Saginaw youth in after-school enrichment, recreation, and education programs, and
providing tutoring support to over 2,000 youth.

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                  <text>Collection contains the records of four Michigan nonprofit organizations: Council of Michigan Foundations, Michigan Nonprofit Association, Michigan Community Service Commission, and the Johnson Center for Philanthropy at GVSU. The documents are compiled by the Johnson Center for Philanthropy, and records document the history of the organizations from the 1960s to the 2010s.</text>
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                    <text>Alpena

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Community
Foundation
• Solicited ideas from
over thirty
organizations
• Implemented service
programs in Phase I
• Published
Volunteerism Plan •

Desired
OtJtcome·
Establish The
Flint Nonprofi t
Resource Center

~!li. ~~i~so;;;;J.
oriented
organizations)

• Volunteer Center
facilitates CARES
Ste~g Committee

Crute and au.uin a

• Steering Committee
composed of seven
nonprofit agencies

Center whert many of
the: putidpatins
!)rganiutions w ould
sh ~ cominon 1pACe

•Community
Fo=dation serves as
the fiduciary agent

Original focus•
Communi ty Raourcc

New fnn,s •

Promote voluntn rifl'll,
M:rvi~a n d a aviu-

lumi ng throuah
muketi n&amp; rrtorU ud
ch.111nnrl fu.nd.s to
oni..li.Asscrvice- proj""''-•--~-..11

�Michigan CARES definition:
oatt'omes
• Role of Coaununity
Foundations
a Overall CARES model
• l.n dividual commuuity
models

• Ra.tion..Je for Servi.ceLeilming Focus
• Collaboration: Lessons
learned

Connecting local service programs
and agencies through collaboration

CARES: Desired Outcomes
•
•
•

• Michigan CARES is a community
planning model.
• This model enables communities to
engage in meaningful collaborations.
• The collaborations' primary purpose is
to unite service organizations.
• The collaborations plan and
implement service learning programs.

CARES organizational chart

Ia synchronize efforts among and between service, volunteer,
and service-learning organizations
Ia increase enthusiasm for oollaborative projects

to increase knowledge base relating to service, volWlteerism,
service-learning. and "how to" effectively collaborate
• to meet locally-designed desired outcomes
• to create a cadre of Michigan service leade.rs, willing to assist
other communities in collaborative and service endeavors
• sustained collaborative endeavors

Phase II Direction:
• program and model
implementation
• work to merge local
focus with state-level
Phase TI foundation
• create appropriate
measurement tools to
document progress
• work for sustainability

Working in Collaborations:
Lessons Learned
• you can never
communicate enough
with each participating
organization
• the facilitator must
possess a high level of
community organizing
and interpersonal
relationship building
skills
a celebrate successes

• first determine
desired outcomes
then create
strategies
• chase after
enthusiasm
• access existing and

untapped resources

�</text>
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                    <text>Michigan CARES
Planning Retreat
MARCH 19-20, 1996

HOLIDAY INN WEST, LANSING

Welcome to the 1996 Michigan
CARES Planning Retreat. With the
help of noted experts in the
nonprofit and business sectors, we
will focus on the role of CARES in
the community, the importance of
service-learning, how to evaluate
your program, and clarifying your
CARES objectives.
The goal of this retreat is to assist
you and your partners in
implementing Phase II objectives,
developing innovative projects,
and tools to sustain these projects.
Your experience and discussion will
prove invaluable to the learning
experience. Feedback on the
retreat is essential, so let MCSC
know what you think!

A Division of the Michigan Jobs Commission

�CARES

AGENDA

March 19
9:00-10:00

Registration - REGENCY A

10:00 - 10:30

Planning Retreat Commences: Welcome and Introductions

10:30- 12:00

Workshop #1- REGENCY A
Louise Giugliano
Ms. Giugliano is an independent school and professional development
consultant who works nationally with schools, state departments of
education, professional associations and community groups interested in
improving teaching and learning.

Objectives:
• identify how service-learning already exists in CARES projects
•

•

discuss why CARES needs to move into service-learning
programs while acknowledging the importance of the
"traditional volunteer"
evaluate existing definitions of service-learning

•

generate concrete examples of how a community-based
organization can create and sustain a service-learning project

•

develop an action plan for a service-learning project or
conference

12:00- 1:00

Lunch - AMERICAN Room

1:00-2:30

Workshop #1 Continues in REGENCY A

2:45-4:00

Workshop #2
Joyce Griffith, Statewide Community-Business Director

Electronic Data Systems
Objectives:
• distinguish communication techniques which can enhance or
impede a collaborative process
• discuss business ' role in a Michigan CARES project
• share generated partnership ideas
• discuss business constraints
• identify the Lansing Regional Chamber of Commerce's
Partnership Handbook as a model resource
Workshop #3 -

REGENCY A

Karen Tice and John Seeley, Formative Evaluation Researc h

Associates (FERA)
Objectives:
• present stakeholder-based evaluation
• discuss FERA's history in relation to Michigan CARES, community
foundations, and volunteer centers
• outline CARES Phase II direction and purpose
6:00- 7:00

Dinner- AMERICAN Room

�March 20
8:00-9:00
9:00-12:00

Continental Breakfast- Outside the MICHIGAN Room

Workshop #4 - MICHIGAN Room
Michelle Napier Dunnings, Project Innovations
Objectives:
• identify needed dynamics for an engaging presentation
Breakout Rooms
• clarify your CARES "story"
Alpena- Waverly
• develop a CARES timeline
Flint- RegencY C
Marquette - Regency D
• develop a metaphor for your CARES project
Muskegon -Ambassador
• work on a Phase II objective by selecting an audience (business,
Grand Rapids - Mackinac
nonprofit, dissemination opportunity, educators, volunteers, etc.)
Detroit- Regency A
and creating an engaging presentation
• present your developed program to the larger group
• the larger group will identify trends and lessons learned after
groups have presented

�</text>
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~

Michigan CARES:
A First Year Evaluation

funded by the Corporation for National and Community Service
for the Michigan Community Service Commission

December, 1995

••

sp
E - . ~--,
c :. '.:-.--:::_--~I
Associates ®

Social Program Evaluators and Consultants , Inc.
One Kennedy Square· Swte 1230 • 719 Gn5wold • Oetro1t. M l 48226 • (313 ) 964 -0500 • Fa x f313 i 964 -0576
23 15 McClendon • Houston . TX 77030 • f71 3) 664 -7929 • (Phone and Fa x)

�Table of Contents

Chapter One: Introduction and Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter Two: A Synthesis of the Six CARES Communities ...................................... 5

Chapter Three: Soutjlwest Detroit CARES: A Case Study ...................................... 20 .

Chapter Four: Grand Rapids CARES: A ·Case Study ...............•............................ 33

Chapter Five: Muskegon CARES: A Case Study ................................................. 44

Chapter Six: Alpena CARES: Summary of Post Program Interviews ......................... 59

Chapter Seven: Flint CARES: Summary of Post Program Interviews ........................ 64

Chapter Eight: Marquette CARES: Summary of Post Program Interviews .................. 68

••

SPEC ADociate1 for MCSC
Michigan CARES: A Finl Year EvaliUlrion

�•

.......

·.·

·.

•.·.

Chapter One ·
Introduction and Metho~ology .

·.·.·.·.·.·······:•;;;:~;·;~]At~~~~~j~~~~:~=g,·" .·
.. ·• . ..... \. ·: . :·: :~.·ijij§iiioJ tfil! r~J!(Jrt. . .; . .

••

SPEC Associates for MCSC
Michigan CARES: A Firsl Y~ar Evaluarion

. . . . . . : .:·:.: :. : :

�Introduction
Michigan Communities Accessing Resources to Engage in Service (CARES) is a national
demonstration project intended to illustrate the effectiveness of a collaborative, community-based
planning project for national and community service. Funded through a National Demonstration grant
awarded by the Corporation for National and Community Service (CNCS) and a grant from theW.
K. Kellogg Foundation, this project is being implemented in six Michigan communities: Alpena,
Detroit, Flint, Grand Rapids, Marquette, and Muskegon.
The Council of Michigan Foundations (CMF) and the Michigan Community Service Commissiqn
(MCSC) have collaborated on the development and implementation of this planning grant. Two third
party evaluation firms have been hired to document the process. CMF contracted with FormativeEvaluation Research Associates (FERA) to evaluate the collaborative relationship between CMF and - ··
MCSC and the effects of the project on participating community foundations . MCSC contracted with
SPEC Associates to evaluate the community collaboration process.

The Community Collaboration Process Evaluation
The evaluation goal of the community collaboration process was to advance knowledge in the field of
community service/service learning. Evaluation by SPEC Associates involved three components:

••

1.

Case Studies. Three site visits (preliminary, pre and post) to three CARES
communities (Detroit, Grand Rapids, Muskegon) were conducted using face-to-face
interviews and focus groups with stakeholders, including CARES Coordinators , local
Community Foundation representatives, and local CARES Steering Committees. 1

2.

Post-program On-Site Interviews. At the end of the grant year, face-to-face and focus
group interviews were conducted with stakeholders in three CARES communities
(Alpen~ , Flint, Marquette).

3.

Synthesis of Results . In an attempt to identify patterns and trends in the community
collaborative process , a synthesis of the data from the case studies and post-program
interviews was conducted .

The interviews focused on answering the follow ing questions:

1

o

What is the history of collaboration/cooperation in your community? What other
environmental factors impinge on the local CARES initiative?

o

Is this group seen as a legitimate body? Are political leaders , opinion-makers ,
represented on the committee?

o

How well does this group represent youth groups as stakeholders in the community?

Although pre/post-site visits were planned , due to extraneous factors, pre-site visits occurred midway in
the grant year. Thus interviewees answered questions at the pre-site visit retrospectively , which, to
some extent, poses limitations on the study. Also , unlike Detroit or Grand Rapids , Muskegon had no
preliminary site visit.

SPEC Associa!es for MCSC
Michigan CARES: A First Y~ar Evaluation

2

�o

What is the relationship between community partners? Are members flexible? Able
to compromise? Is there mutual respect, understanding, trust? Is there a feeling of
ownership of the process and outcome? Is there open, frequent communication? How
does it compare to other collaboratives you have been involved with?

o

How were community needs assessed? How does the Collaborative intertwine its
vision with the principles of service-learning? What are the Collaborative's values?

o

How are decisions made? Who bas power in the group? Has power, representation
or relationships shifted over time?

o

What implementation barriers/strengths occurred during the initiative's development?

·· o

What lessons have been learned so far?

o

What outcomes do you expect to see? That is, how will the CARES' initiative impact
the community? Long term? Short term?

o

Are service-learning practices integrated into the service and educational systems
involved in the CARES' initiative?

o

What was the nature of technical support as provided by MCSC?

o

Are there any unanticipated consequences of the initiative?

o

What is your plan/vision for long term sustainment of the initiative?

o

Is there anything else you would like to say?

Organization of this Report

••

The results from this evaluation are presented in the remainder of this report. The report is organized
in chapters .. Chapter 2 is a synthesis of data collected viz a viz the case studies and the post-program
on...;site interviews . The attempt was to identify patterns and trends in the community collaborative
process . The methodology consisted of content analysis and case-oriented comparative methods .2
Chapter 2 examines trends and patterns th-at emerged from the case studies and on-site post-program
interviews of the six CARES initiatives . It also reviews the Michigan CARES grant criteria, and
significant factors related to integrating service learning practices into other systems .
Chapters 3, 4 , and 5 contain the case studies of Detroit, Grand Rapids, and Muskegon. Recall that
these sites were visited three times (preliminary, pre, post). One-to-one interviews and focus groups
were held with Community Foundation representatives , local CARES Coordinators , and CARES
Steering Committee members. The interview data were content analyzed.

2

Ragin, C.C. (1989) . The Comparative Me thod Moving Beyond Qualitative and Quantitative Strategies.
Los Angeles, California: University of California Press. See chapter on Mill's method of agreement
and indirect method of difference .

SPEC Aaaociatcs for MCSC
Michig011 CARES: A First Year Evaluation

3

�Chapters 6, 7, and 8 summarize the one day post-program site visits conducted with members of the
Collaboratives in Alpena, Flint, and Marquette. Post program interviews and focus group questions
were identical to those used in the case studies.
Interpretations and recommendations are made throughout this report. Any conclusions or
recommendations made in this report are those of SPEC Associates and are not meant to represent the
opinions of any other individual or organization affiliated with this evaluation .

••

SPEC A310Ciatea for MCSC
Michigan CARES: A Firsl Year Evaluation

4

�Chapter Two
· A Synthesis of the Six CARES_Communities
This chapter contains a synthesis of the results gathered
from the case studies and post-program on-site interviews
_, · with the·six ·CARES communities. Contelil aiuilysts .and
case comparative methodology was used. ·The chapter
begins with the background of the six CARES ·
. •Communities. Next, results from the interview queStions
are presented; the .Michigan CARES grant criteriti are
discussed; and factors related to the integration of service
learning are identified. Finally, conclusions and
recommendations are offered.

••

SPEC Associates for MCSC
Michigan CARES: A Firsr Y~ar Evaluarion

�Background of the Michigan CARES Communities
Michigan CARES grants were given to six communities in Michigan: Alpena, Detroit, Flint, Grand
Rapids, Marquette, and Muskegon. Three were rural communities, and three were urban
communities. Populations ranged from 30,000 to 200,000. Overwhelmingly, the six communities had
been hit hard with economic troubles over the past twenty years. Some were further along than
others with regard to economic re-development.
To get a sense of similarities and differences across CARES Communities that would impact the
implementation of the CARES grant, interviewees were asked about the history of collaboration in
their community' and me factors they felt would impinge on the initiative.
With the exception of one CARES community, historically little collaboration had taken place
between social structures in the six communities. Even in the community where some collaboration
had taken place, it was confined to the social services; government and other structures such as
business and the unions, had not been involved. Characteristically, social structures, organizations,
and agencies "did their own thing." If some joint endeavors took place, it was:
o

more cooperation than collaboration in the true sense of the word; 3

o

around an issue, such as violence, rather than a broader vision, such as quality of
life;

o

with the front line staff or lower level management rather than with the "movers and
shakers;" and/or

o

within a social structure, such as among all the schools, rather than across social
structures (e.g., schools, neighborhoods, religious organizations).

CARES Communities reported that collaboration was not a concern in the past for reasons such as:
turf issues; organizations focusing solely on survival ; fear that there would not be enough "clients" to
go around; and lack of a common language. A more common reason cited by all organizations -- and
perhaps the precursor to the reasons mentioned above-- was funding. A few years ago funding was
based largely on a "competitive" process, where similar agencies had to compete against each other.

••
Ironically, according to the CARES Communities, funding was also the catalyst that put collaboration
. on the community agenda. Around the late eighties and early nineties, funders began to require
"collaboration" as a pre-requisite to funding, concerned that they were funding duplicative efforts.
Across all CARES Communities, interviewees reported that collaboration in the non-profit community
was funder-driven . Simultaneously to this change in funding , there was a change in the community
zeitgeist. Acknowledging the hard economic times , people began to see the benefits of sharing
resources and ideas.

Collaboration .. . "is a mutually beneficial and well-defined relationship entered into by two or more
organizations to achieve common goals .. . The relationship includes a commitment to: a definition of
mutual relationships and goals; a jointly developed structure and shared responsibility; mutual authority
and accountability for success; and sharing of resources and rewards. • Mattessich, P. W. &amp; Monsey,
B. R. (1992) . Collaborarion: Whar Makes ir Work. A Review of Research Lirerarure on Facrors
Influencing Successful Collaboration . St. Paul , Minnesota: Amherst H. Wilder Foundation.
SPEC Associates for MCSC
Michigan CARES: A First Y~ar Evaluation

6

�Many external factors that impinged upon the six CARES initiatives were indigenous to their own
communities. One CARES Collaborative cited "a strict conservative atmosphere" as an external
factor that impinged upon their efforts, setting the stage for posturing between social structures.
Another CARES Collaborative reported that poor transportation made it difficult for stakeholders to
meet and organize. Not surprisingly, rural CARES communities cited geography as an infringement.
Isolation spawned bureaucratic challenges such as dealing with several dispersed independent districts.
Also, large geographic areas posed transportation challenges to these rural communities.

Results from the Interviews
What is tlu vision of the CARES Collaborative? Can you articulDte tlu Colloborative 's vDiues?
How does tlu Collaborative intertwine its vision with the principles of service-learning? Are
practices integrated into the service and educational systems involved in the CARES' irntWtiv~?
CARES Communities envisioned strengthening existing and/or creating new local efforts in
volunteerism, ultimately to enhance the community's quality of life. The most common way
communities implemented this vision was to create (or strengthen) an "entity" that would support or
promote volunteerism. In two CARES Communities, the entities were a physical structure: a
volunteer center and a community resource center. In three CARES Communities, the entities were
more interpersonal networking: an ongoing community-wide sounding board , a youth development
network, and an ongoing formal CARES committee. One CARES initiative implemented its vision
by creating a volunteer planning document from a broad-based needs assessment.
Ideally, these entities were envisioned to provide services to the community such as information,
training or matching volunteers with projects; and/or they were envisioned to be a catalyst for
community problem solving, networking, etc. They were also to promote volunteerism in their
communities , create opportunities, and in some cases implement projects.
A major assumption for most of the CARES Communities was that the "entity" would embrace and
provide support for community service/service learning -- where both the community and the
volunteer would benefit from the service. In fact , four of the six communities implemented service
learning projects over the grant year. These included college students visiting nursing homes; teen
activities ; beautification projects; neighborhood clean-ups; water testing, and so on.

••

During the grant year, only two communities went beyond the vision and the project, and actually
integrated service learning practices into other systems . Both managed to institute new practices and
new relationships within and across institutions . For example, one Collaborative piloted a job
shadowing program for ninth graders involving both the teachers and students within the schools , and
mentors from local businesses. This model is being adopted by the school , as a new community
"school to work " initiative. This Collaborative was also lobbying for changes in city ordinances so
that youth were permitted to skateboard in the city. Similarly. one Collaborative organized a foliage
beautification project in the community. This project has since been routin ized in the schools , in
concert with support from a local non-profit. They are also in the process of instituting ongoing peer
mentoring and tutoring in the schools which would involve another community non-profit.
In addition to creating new relationships and practices, both of these Collaboratives reported utilizing
the principles of service-learning within their own planning and implementation efforts . This included
reflection time at the end of Collaborative meetings or at the end of a service learning project; reevaluation of an adult/youth committee structure to ensure representation of the youth voice: and
celebration of volunteer efforts such as breaking bread together and writing press releases .
SPEC Associat.:s for MCSC
Michigan CARES: A Finl r.,ar E valuation

7

�How were community needs assessed?
Overwhelmingly, community needs were assessed by relying on input from the Steering Committee
members, recent related documents, and/or input from the community at large. Most CARES
communities narrowed the scope of the needs assessment to the concept ofvolunteerism . They asked
about needs in the volunteer community: What kind of volunteers does your organization need? What
volunteer support services would benefit your organization? Does your organization train volunteers?
How? What interventions would best strengthen the volunteer initiatives in the community? From this
information, most began to create a structure or entity to meet these volunteer needs.
Two communities took a different tactic. They asked the community to identify and prioritize local
problems. From these prioritized problems, they created a volunteer entity and/or service learning
project(s) to address these identified community problems, which resulted in strengthening
volunteerism in the community ~tself. Interestingly, these two CARES communities were the sanie
two that managed to integrate service learning practiceS into other systems.

Is the Steering Committee seen as a legitinwle body? Are political leaders, and/or opinion-makers,
represenJed? How weU does iJ represenJ youth groups, stakeholders in the community?
With the exception of one CARES initiative that did not have a committee, CARES Communities
brought together a Steering Committee of stakeholders from the volunteer community. According to
interviewees, each community represented a legitimate body: collaboratives were a mixture of leaders,
middle management and line staff from non-profits, youth organizations, and schools. However,
political leaders, opinion-makers, other "movers and shakers" were not necessarily part of the group .
As a representative body, Steering Committees weighed heavily on the side of tradition. The schools,
social service non-profits, volunteer non-profits, youth groups, etc. were well represented. Most
Collaboratives were less representative of the non-traditional : community-based and/or neighborhood
organizations , religious groups , minority groups , the business community, and/or the volunteers,
adults and youth, themselves. This is not to say the Collaboratives did not try to solicit these groups,
or that they did not get some input from these groups . Many lacked strong linkages or a heritage to
these non-traditional groups , which made it difficult to gain their involvement .

••

.What is the relationship between community partners? Are members flexible? Able to. compromise?
1s there mutual respect, understanding, trust? Is there a feeling of ownership of the process and
outcome? Is there open, frequenJ communication? How does iJ compare to other collaboratives
you have been involved with?
Partnerships formed within five of the Collaboratives involved the local Community Foundation, the
CARES Coordinator and a Steering Committee (recall that one Collaborative did not form a Steering
Committee) . Partnerships varied from four to over thirty people . Regardless of numbers , only two of
the five CARES Communities reported no real problems with partnerships over time. This was not to
say that these two collaboratives did not experience some tension (as was the norm for CARES
Communities), but, it did not dominate the process. nor did it last long. According to these
interviewees , mutual respect, understanding , trust, and ownership were high from beginning to end.
The other partnerships - while feeling there was respect --experienced major tensions , lack of
understanding , varying perceptions of group processes, lack of trust, and varying levels of ownership.
These perceptions changed little over time . Dynamics were usually divided along the lines of roles,

SPEC Associates for MCSC
Michigan CARES: A Firsi Year Evaluation

8

�.,

e.g., between the local foundation and CARES coordinator, or between the Steering Committee and
the local foundation, or among all three.
All of the Collaboratives reported similar communication structures. There was formal
communication: meetings, minutes of those meetings, information packages, etc. However,
collaboratives seemed to differ on quality and quantity of communication over time. For the two
collaboratives where tension was at a minimum or absent, there was ongoing, formal communication
among all parties involved. Meetings, for example, were a priority. They were scheduled
frequently, (i.e., once a week), and/or members understood that meetings would be on demand.• One
Collaborative, in particular, reported that they were constantly re-visiting their mission so that
communication problems were kept at a minimum. Members of these two Collaboratives were well
· informed, and unconcerned about communication protocol.
For the other CARES Collaboratives, where real tensions existed between partners - while reportedly
having similar communication strUctures - there was less communication between groups, and
invariably there were communication problems of some kind between partners. One bone of
contention was communication protocol. Who was to communicate to whom? There were problems
with clarity, mixed messages, and differing perceptions. In one Collaborative, the CARES
Coordinator was perceived as a "great" facilitator by the Steering Committee members, but a "poor"
one by the local foundation. Some felt uninformed. Some members of one Collaborative had never
seen or endorsed the initiative's strategic plan. Meetings were less frequent in comparison to the two
aforementioned Collaboratives; in fact, in one collaborative. a formal meeting had not been called
since February 1995. These communication processes and perceptions did not shift much over time.

How are decisions made? Who has power in the group? Has power, representation or
relationships shifted over time?
Characteristically, most CARES Collaboratives reported that they made decisions through a
democratic process . Processes ranged from -- formal, ongoing re-visiting of the mission until
consensus was reached - to a majority vote - to informal discussions whereupon partners just
naturally fell into agreement.
In one Collaborative, however , according to the Steering Committee, this democratic process did not
. _apply. -Steering Committee members felt they were utilized in an advisory capacity. Actu.al decision•• making was limited to the local foundation and the CARES Coordinator. Inasmuch as this particular
scenario seems a deviant case compared to the democratic processes reported by the others, a constant
theme rang throughout most of the CARES Collaboratives: most perceived that the local foundation
held the purse strings not only to the CARES initiative, but other initiatives as well. To members, this
meant clout and final decision-making power. Ironically , while typically it appeared that the local
foundation's clout brought people to the table, it also appeared to inhibit the openness of the process .
This "authority" played out in three ways . In some situations the local foundation took a hands off
approach ; Collaborative members barely had contact with them, and did not feel inhibited to make
their own decisions . In most situations though , the local foundation took a hands on approach and/or
was more visible. Typically, members did not feel that the local foundation wielded their power, but
members were sensitive to it, conveying that they did not want to "burn their bridges" with the local

As one collaborative member reiterated, "We had a rule. If you could not go yourself. send someone
else . ·
SPEC Associates for MCSC
Michigan CARES: A Firs/ Year Evaluation

9

�foundation. In the situation were the CARES Steering Committee was used only in an advisory
capacity, however, members felt intimidated by the local foundation's clout, were anxious not to cross
them, and hence kept much of their thoughts to themselves. These perceptions remained over time.
What implementation barriers/strengths were identified during the developmenJ of CARES?

Collaborative members were asked about barriers and strengths that influenced the implementation of
CARES. As expected, some barriers and strengths were indigenous to the Collaborative itself. For
example, one Collaborative mentioned a rift between two major stakeholders as a barrier; and two
Collaboratives spoke about liability issues that bogged down their process . Rural co~unities
perceived their small community as a strength to implementation because everyone knew everyone
else. Common strengths and barriers across CARES Collaboratives included:

Strengths:
o

The design of the grant allowed for flexibility and financial support. MCSC gave
communities a "blank sheet," and a sense of safe environment in which to plan and
act without fear of reprisal. A planning grant where communities were able to hire a
CARES Coordinator took the burden off of staff who might otherwise have to take on
CARES work along with their other duties.

o

The design of the grant also legitimized the opportunity to bring people together
across lines that usually do not - or might never - cross. It created a legitimate
opportunity to learn about each other and build relationships for collaboration.

o

Collaborative members learned a great deal about each other, other stakeholders
in the community, and other organizational cultures.

Barriers:

••

o

There was ambiguity surrounding the mission of the Michigan CARES initiative
and what grantees were supposed to be doing. Overwhelming, Collaboratives felt
that it was unclear as to what MCSC wanted or expected of them.

0

· There was a lack of linkages and/or common understandings among partners,
including MCSC. MCSC , though well intended, did not seem to understand the
nature of community organizing or the role and culture of community foundations.
This impeded general communication and sensitivity to community issues such as a
small organization's limited ability to participate without being compensated . In
addition. many "traditional" stakeholders lacked linkages to minority or church
groups , or non-traditional groups such as community-based neighborhood associations.
This impacted member outreach . Also , Collaboratives reported spending time on
issues of "political correctness, " (e .g ., being sensitive to racial/ethnic terms) .

o

Collaboratives perceived the CARES ' time line as too short. Starting
collaborations from the "ground up " is very time and energy consuming .

o

Collaboration was a more difficult process for smaller organizations, who could
not often afford to lend their staff without some compensation.

SPEC Associates for MCSC
Michigan CARES: A Firsl Y&lt;'ar E valuation

10

�o

During implementation, core members or groups changed composition.
Collaboratives reported that this slowed down the process. As a result, Collaboratives
spent a lot of time re~rienting and re-focusing members.

o

Lack of a common definition or vision of "service learning" and "volunteerism"
bogged down the process. Members, stakeholders, and the community at large,
often had different pictures of what service learning was. Some stakeholders or
potential stakeholders saw the concept as narrow, (e.g., tied to the schools). Others
saw it as a broad concept, (e.g., helping clean up a neighborhood). One Collaborative
struggled with whether adjudicated youth, who were required to do community
service, fell into the definition of "service learning" or "volunteer." Some envisioned
volunteetism as requiring a lot of administrative money. Some had a stereotype of the
volunteer: "someone who goes into the Red Cross and stuffs envelopes." Typically, .
this lack of a common vision or language impacted support and buy-in, impairing
outreach to minority groups ~ community-based organizations, and potential funders.

o

Communication was a barrier. Unclear lines of communication, e.g., not knowing
the proper communication protocol (between MCSC, CARES Coordinator and the
local foundations) was cited as a problem in the majority of CARES communities.

o

Turf issues were a barrier. Almost all of the Collaboratives had to work through (or
were still working through) turf issues.

What lessons have been learned so far?
Collaborative interviewees were asked to share with other potential CARES communities, lessons
from their own experience. Common lessons included:
o

Building a sense of purpose that is owned takes time. It requires a substantial
investment in relationsh ip building .

0

Do your homework up front. Get clarity about the grant's purpose the funders.
Most Collaboratives felt they wasted time trying to figure out and clarify expectations
from MCSC . This only served to frustrate players and bog down the process . As a
solution, one CARES Coordinator interviewed MCSC to clarify the CARES' mission.
Also , Collaboratives mentioned the need to try to anticipate unexpected outcomes or
problems with the projects . For example, one Collaborative set up a mural painting
project for a day only to find out later that an extra day was needed for primer.

o

A full-time person is needed for CARES. This person not only needs time to do
outreach , organize and implement, but also to provide continuity and build a history.

o

People need to go into CARES with an open mind . Representatives need to be
open to sharing information , state their agendas up front , and be able to listen to
others ' needs and problems without judgement.

o

Do not try to do too many service learning projects at the same time. In most
instances , Collaboratives either felt inhibited by the projects themselves -- believing
them to be secondary to their CARES initiative -- or they became overwhelmed trying
to implement too many projects at once.

-

SPEC Associates for MCSC
Mich igan CARES: A First Y~ar Evaluarion

11

�,
Whot outcomes do you aped to see, that is lww will the CARES' initUJtive impad the communityt
Long tenn? Slwl1 tenn?
CARES Collaboratives anticipated many outcomes over the grant year. Many were specific, applying
only to their own service learning projects or collaborative vision. One Collaborative wanted to see a
community-wide volunteer center up and running; another Collaborative wanted to see cleaner
neighborhoods and less gang violence. Common anticipated outcomes across most CARES
Collaboratives included:
o
o
o
o
O·

o
o
o
o

Widespread awareness of volunteerism/service learning.
Less tension and more cohesion among community players.
New partnerships, new doors opened, new paths created.
Increased collaboration.
Teams of volunteers to work on a project.
Increased participation of youth and adults in volunteer/service learning efforts.
Increase in learning and understanding of others.
Collaboration between non-profits and schools.
Enhanced quality of life in the community.

Not surprisingly, Collaboratives had difficulty accomplishing all envisioned outcomes within the grant
year. Generally, relationship outcomes such as less tension between partners, new contacts with the
community, and learning about other stakeholders were achieved by all Collaboratives. Half of the
Collaboratives accomplished their major goal: creating an entity to support volunteerism; facilitating
the adoption of service learning projects into other organizations; or creating a planning document.
Half of the Collaboratives accomplished some intermediary steps towards their major goal, such as
procuring a joint funding venture for a volunteer center; organizing a kickoff conference for a youth
development network; or beginning renovations of a physical space for a community resource center.

Are there any unanticipated consequences of the initilJtive?
Collaborative members were asked about unanticipated consequences of the initiative, that is,
outcomes that were a surprise to them. Two common unanticipated outcomes were gleaned:

••

o

Collaboration takes much more than a year .

0

There were many people from outside of the initiative who wanted to connect with the
Collaborative. For example, Collaboratives received unexpected help with their
service learning projects from others in the community, and/or they were asked to
participate in other community projects or with others on a grant.

What was the nature of technical support as provided by MCSC?
When asked about the provision of technical suppon by MCSC , three common themes emerged :
o

MCSC staff were accessible and very willing to help . MCSC staff readily visited the
communities. and were helpful in providing key resources for projects .

o

Although well intentioned , MCSC staff were naive about community and foundation
roles and processes .

SPEC Associates for MCSC
Michigan CARES: A Firs/ Y~!ar E valuation

12

�o

When communicating with the Collaboratives, MCSC staff were ambiguous about the
purpose of the CARES grant and what they expected of the Collaboratives.

What is your plan/vision for long tenn sustainment of tlu initiative?
Based on Collaborative interviews, three patterns of sustainment emerged. Collaboratives envisioned
relying on:
o

Member organizations to provide resources and in-kind support;

o

Payment for services provided to the community, e.g., rent money, buying
package; and/or

0

The institutionalization of the "concept" within other organizations, e.g. , service
learning project becomes part of the school's usual activities.

a training

Summary of CARES Communities
Table 1 summarizes the state of the CARES Communities at the end of the grant year viz a viz their
structures and outcomes. An "X" denotes the presence of the characteristic, a blank denotes absence.

TABLE 1: Structures and Outcomes Across CARES Communities
Characteristics

1

2

3

4

Steering Committee

X

X

X

X

Service Learning Projects

X

X

Formal Communication Links

X

X

Hands-on Role by Foundation

-

5

X

X

X

X

X

X

X

X

X

X

X

X

X

Achieved Relational Outcomes

X

X

Achieved Non-relational Outcomes

X

X

6

X

X

X

As Table 1 shows, common characteristics of the collaboratives were formal communication links and
achievement of relational outcomes . Collaboratives differed in whether they had a Steering
Committee, the extent to which they implemented service learning projects , and the extent to which
the foundations played a hands-on role in the process .

SPEC Associates for MCSC
Michigan CARES: A Firsr Year Evaluarion

13

�Michigan CARES Grant Criteria
A checklist of criteria for Michigan CARES grant applicants included the following:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)

replicable model,
measurability,
reliance of volunteers of all ages,
collaboration,
community-based planning,
service-learning,
sustainability, and
youth involvement.

Examination of the CARES grant criteria indicates that Collaboratives were successful , for the most
part, incorporating the CARES criteria into their initiatives. Endeavors were replicable -replicable
in the sense that a process could be reproduced, an organizational structure could be replicated,
and/or projects could be mimicked in other communities . Similarly, each CARES community had
measurable outcomes , (e.g., relational outcomes, service-learning projects, new structures in place,
etc.). Most focused on service of both youth and adult volunteers.
All CARES Communities had some form of collaboration with member(s) in the community. In
some instances collaboration was limited to two players, in other instances it involved a broad-base of
traditional volunteer stakeholders (e.g ., the school systems and non-profits). Still in other instances ,
collaboration involved traditional and non-traditional sectors such as the business community.
Community-based planning occurred in all CARES Communities. For example, all CARES
Communities sought some kind of input from the community, in the form of focus groups , sitting on
committees, open community forums and so on. Actual community-based decision-making in the
planning process occurred in four CARES Communities.
With the exception of one community , service-learning was integrated in one way or another into
the initiative. Albeit, there were qualitative differences. Most CARES Communities built, or were
building, an entity to help nunure service-learning in their community (e.g ., creation of a volunteer
center to ·match students and projects, or the creation of a youth development network to· strengthen
•• ·youth resources, training and networking). Most did projects that were of a service-learning nature,
such as college students working with the aged in .nursing homes ; or beautification projects
implemented by youth. While initiatives clearly valued service-learning, nonetheless , most service
learning projects were single events and/or the Collaborative was in the beginning stages of creating a
supportive structure that would bring service-learning to the forefront. Only two CARES
Communities managed to make actual changes in institutional practices and relationships that reflected
service learning. One community created a job shadowing project for ninth graders to be adopted by
the schools in their "school to work " initiative . Another CARES Community created a beautification
service-learning project that was adopted by a local school in concert with a non-profit organization.
Sustainability was formally attained by only three Collaboratives. They had in place written
agreements of commitment by organizations to sustain the initiative. One Collaborative procured a
joint funding venture with another stakeholder so that a volunteer center could be funded for three
years . Another Collaborative had agreements from two organizations to provide administrative
support to the CARES Steering and Advisory Committee. The third Collaborative had a service
learning project integrated into the school system. CARES Communities which had no formal
SPEC Asso.:iates for MCSC
Michigan CARES: A Firsl Yt&gt;ar Evaluation

14

�commitments in place envisioned member organizations donating staff and resources; and/or
sustainability through services rendered to the community, such as volunteer training.
Youth involvement seemed to be the least well met criteria. In general, most of the CARES
initiatives had indirect involvement from youth viz a viz youth groups. However, only half of the
Collaboratives had youth attend meetings, and only two had youth involved in the actual planning.
Table 2 summarizes the implementation of the Michigan CARES grant criteria according to each
CARES site. An "X" in the box denotes presence of the criteria, a blank denotes absence.

TABLE 2: Michigan CARES Criteria According to CARES Communities
CARES Communities

s

6

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Service-learning

X

X

X

X

X

Community-based
Planning

X

X

X

X

X

3

Criteria

1

2

Youth

X

X

Replicable

X

X

X

Sustainability

X

X

X

Collaboration

X

X

Measurability

X

All Ages

4
X

X

Factors Related to the Integration of Service Learning
••

- Recall that the vision of the CARES Collaboratives was to strengthen volunteerism/service learning in
these communities in order to improve the quality of life. Of import to MCSC was the extent to
which Collaboratives integrated service learning pr.actices into other systems such as the service and
school systems. As mentioned earlier, only two Collaboratives achieved this goal during the grant
year . An important question is why these two Collaboratives and not the others? What factors were
key in facilitating this integration?
Utilizing a case comparative method , Collaboratives were divided into two groups : those that were
successful at integrating service learning practices and those that were not. Next, a list of factors was
gleaned from the interview data presented above. Finally , Collaboratives were assessed individually
according to the presence or absence of these factors. The assumption was that only those factors that
were present in the "successful" Collaboratives and absent in the "unsuccessful" Collaboratives were
key to the outcome of integrating service learning practices into other systems. Thus , if one factor
was present in the two "successful" Collaboratives , and present in only one "unsuccessful"
Collaborative. this factor was ruled out as a predictor of success.

SPEC Associates for MCSC
Michigan CARES: A Firs/ Yt&gt;ar Evaluation

15

�Table 3 below, displays the loading of the factors. It appears that five factors are key in successful
integration of service learning into other systems. These are: (1) relationships in the community
already built prior to the CARES process; (2) a prior history with MCSC; (3) good communication
between all players involved in the Collaborative; (4) mutual understanding, respect and trust among
partners; and (5) a needs assessment that focused on community problems rather than the needs of the
volunteer community.

TABLE 3: Relationship of Factors to Integration of Service Learning Practices
CARES Communities

s

s

u

u

u

u

No history of collaboration.

X

x .

X

X

X

X

Bridges already built prior to CARES .

X

X

Prior relationship with MCSC.

X

X

Shared decision-making.

X

X

X

n.a.

X

Good communication.

X

X

Community-based input into planning.

X

X

Community-based planning.

X

X

Service Learning incorporated into vision .

X

X

Needs Assessment based on Community Problems.

X

X

Mutual respect, trust, and understanding.

X

X

FACTORS:

S
U
n.a.

-

n.a.
X

X

X

X

X

X

n.a .

X

X

X

X

n.a.

= Successful at integrating service learning practices into other ·systems .
= Not successful at integrating service learning practices into other systems .
= Not applicable .

.Summary and Recommendations
Over the grant year the six Michigan CARES communities made significant inroads in enhancing
volunteerism in their communities for the purpose of strengthening their community. Relationship
outcomes such as less tension between partners , new contacts with the community, and learning about
other stakeholders were achieved by all Collaboratives. Half of the Collaboratives accomplished their
major goal. such as creating an entity to support volunteerism; integrating service learning projects
into other organizations; or creating a planning document . Half of the Collaboratives accomplished
some intermediary steps towards accomplishing their major goal , such as procuring joint funding for a
volunteer center; organizing a kickoff conference for a youth development network; and beginning
renovations for a physical space for a community resource center.
In general, Collaboratives were successful in meeting most or the CARES criteria established by
MCSC for grant applicants. Collaboratives were replicable, measurable, and focused on all ages
for the most part. All sought planning input from the community. Collaboration occurred in all
.commul}ities , albeit with variation: some with only two partners , others with over thirty. Youth
involvement occurred in half of the Collaboratives, but only two of these involved the youth in actual
SPEC Associales for MCSC
Michigan CARES: A First Y~ar Evaluation

16

�..

•

decision-making. All Collaboratives had plans for sustainability through member organizations
donating staff and resources, services rendered to the community, and/or institutionalizing the
"concept" within other organizations. Half of the Collaboratives managed to secure sustainment.
With the exception of one community, service-learning was integrated in one way or another into
the initiative. Albeit, there were qualitative differences . Most CARES Communities built an entity
to help nurture service-learning in their community, such as the creation of a volunteer center to
match students and projects, or the creation of a youth development network to strengthen youth
resources, training and networking. Most did projects that were of a service-learning nature (e.g.,
college students working with the aged in nursing homes; beautification projects implemented by
youth) . While initiatives clearly valued service-learning, nonetheless, most service learning projects
were single events and/or the Collaborative was in the beginning stages of creating a supportive
structure that would bring service-learning to the forefront. Only two CARES Communities managed
to make actual changes in institutional practices and relationships that reflected service learning. · One :
community created a job shadowing program for ninth graders involving business mentors. It is
being adopted by the school in a "school to work" initiative. Another CARES Community created a
beautification service-learning project that was adopted by a local school in concert with a non-profit.
Based on comparative case methodology, factors that appear to be related to the integration of
service learning practices are: (1) relationships in the community already built prior to the CARES
process (including a prior history with MCSC); (2) good communication between all players involved
in the Collaborative; (3) mutual understanding, respect and trust among partners; and (4) needs
assessments focused on community problems rather than needs of volunteers .
Collaboratives were well represented in the traditional sense of the volunteer community. Steering
Committees were made up of social service and volunteer non-profits , youth organizations, and the
schools. They often lacked representation from the more non-traditional groups such as
community-based and/or neighborhood organizations, religious and minority groups, the business
community , the youth and volunteers themselves , and "movers and shakers" in the community. Lack
of strong linkages to these non-traditional groups appeared to be a theme across all sites.

--

With one exception, Collaborative decision-making was shared. No one dominated the process -although Collaboratives were aware that the Community Foundation held the purse strings to the
CARES initiatives and others they might be involved in. Some expressed not wanting to "burn their
·bridges" with the local foundation. This perceived clout reportedly inhibited the openness of the
process in one Collaborative. Members were unwilling to disclose their feelings for fear of reprisal.
Examination of group processes such as trust, understanding, and open communication
suggested that difficulty in this area was more the norm than the exception. Only two CARES
Collaboratives reported no real problems communicating with partners; trust and ownership was high
among members . Other Collaboratives reported ongoing turf issues , tensions between partners , Jack
of trust and understanding, and /or poor communication. Group processes changed little over time.
Common barriers of the six Collaboratives included : (1) ambiguity of the mission of Michigan
CARES ; (2) lack of linkages and/or common understandings among partners; (3) the time the process
consumed; (4) the changing composition of core groups ; (5) lack of a common definition or vision of
service learning; (6) communication and (7) turf issues .
Strengths included : (1 ) the grant design which allowed for flexibility ; (2) the legitimate opportunity
to tiring people across lines that may not otherwise be crossed; and (3) the learning about each other.
SPEC Associates for MCSC
Michigan CARES: A First Year Evaluation

17

�I

4

Collaboratives felt that although MCSC staff were well intentioned, available, and resourceful, they
were not clear communicating their expectations to the CARES grantees, nor were they well versed in
community and foundation roles and cultures.
Collaboratives were asked about lessons they could share with other potential CARES grantees.
Common lessons included: (1) building a sense of purpose takes time; (2) it is important to do your
homework up front by clarifying expectations of funders and anticipating unexpected problems with
service learning projects; (3) not to do too many projects at once; (4) a full time person is needed for
CARES; and (5) people need to go into the process with an open mind.
In summary, all six Collaboratives made significant inroads in enhancing volunteerism/service
learning for the purpose of strengthening their community. All Collaboratives achieved relational
outcomes. Half of the Collaboratives achieved their (non-relational) anticipated outcomes within the
year . Most Collaboratives managed to infuse service learning into their missions and/or complete
service learning projects. Only two, however, managed to integrate serv.ice learning practices into
other systems, and within their own processes. This significant outcome appeared to be related to (1 )
pre-existing relationships ; (2) good communication; (3) mutual understanding, respect and trust among
partners; and (4) needs assessments focused on community issues rather than volunteer issues.
Interestingly, such factors as prior relationships , good communication, mutual respect, understanding,
and trust have also been identified as key factors in the research literature on collaboration.5

-

Since relationships (past and current) appear to be central for CARES and other collaboratives
to be successful, relationship outcomes should not be minimized. In fact, perhaps outcomes from
the different Collaboratives should be viewed within the context of the stage of their relationships.
For example, Dr. Scott Peck (1987) , in his book A Different Drum, Community Making and Peace,
suggests that there are four stages that groups go through to become a community: Stage I where
people are polite, but not necessarily honest; Stage II where people are honest, but try to influence
others to their point of view; Stage Ill where people go inward and question their values , their need
to control , etc. ; and Stage IV where people just listen and share without judgement or agendas.
Using this context, one might say that two of the Collaboratives were at Stages III or IV ; the others at
Stages I and II prior to CARES . Different outcomes might be postulated according to the stage of the
community. For example, if the CARES Community has no prior relationships, then this might be an
intermediate outcome that needs to be achieved before service learning can be integrated into other
systems. Hence, legitimate success for this Collaborative, in Stage I or II might be simply
relationship building. As one interviewee stated intuitively: "Is there enough legacy out there for
other communities to build a CARES initiative? "
Based on the evaluation findings , the following recommendations are offered:
o

Utilize community issues as a means to strengthen volunteerism/community
service. While most CARES communities started life with a focus on volunteer
issues , intending to create mechanisms to address these issues , the most successful
CARES communities began with identified community problems and then created (or
strengthened) volunteer mechanisms to address these community issues .

5

Mattessich, P. W. &amp; Monsey, B. R. ( 1992). Collaboration: Mar Makes it Work. A Review
of Rl?Search Lirerarure on Factors Influencing Successful Collaboration . St. Paul , Minnesota:
Amherst H. Wilder Foundation .

SPEC Associates for MCSC
Michigan CARES: A First Y&lt;'ar Evaluation

18

�....,

.

-

o

Funders should value relationship outcomes. Data suggests that relational outcomes
are key to the success of CARES and other collaboratives. However, building bridges
takes time. CARES relationships did not shift over a period of three to four months.
In the most successful Collaboratives, relationships had been long established between
the local Community Foundation, the CARES Coordinator, and MCSC .

o

CARES success might best be interpreted within the context or an incremental (or
a spiraling up) process. Research suggests that certain relational legacies, external
factors such as political favorableness, good communication, etc. need to be in place
before other outcomes can occur. Thus, success for one CARES initiative might be
defined differently from success for another, depending .upon the ini~ial situation.

o

Players who have clout, in particular the local Community Foundation, ·need to ·_ ·
be sensitive to their influence on the _collaborative process. Although most
decision-making was shared, §Eill CARES members were aware of who held the
power in the group, and somtA.vere wary of it. In some situations, this had no impact,
in other situations members were mindful not to bum bridges with the powers that be,
and still in another community, members were not willing to disclose their concerns
for fear of reprisal . Interestingly, problems of power differential in groups have been
documented in the literature. Research suggests that training partners to heighten their
awareness of this issue and to heighten the "assertiveness" of less powerful partners
can be a viable solution to the perceived lack of equality.6

o

To do technical assistance, MCSC staff need to orient themselves to the cultures
and processes associated with the partnerships. Members rarely used MCSC for
technical assistance because members felt MCSC lacked understanding of the local
Community Foundation culture and community organizing.

o

Most Collaboratives could benefit rrom training or technical assistance in
managing conflict. Relationship is a key factor in the collaborative process; most
collaboratives had difficulty with tensions between stakeholders. Conflict management
skill building could help the Collaboratives to develop more quickly or more solidly .

0

Collaboratives need to rocus on building linkages to non-traditional entities .
Typically, Collaboratives lacked representation from religious groups, communitybased and neighborhood organizations, minority groups , the business community,
unions, etc. To be truly community-owned , these groups should be represented .

Collaboratives are not easy . Regardless of how much or how little history communities have building
relationships , there are always snags , misunderstandings , new situations to contend with , and
ambiguity . A few of the members who had experience in building collaboration seem to accept, more
so than others , that building sustainable relationships involves hard work and some level of discomfort
and ambiguity . The CARES Collaboratives are to be commended for embarking on such a difficult
and worthwhile task. After only one year , it may be too soon to estimate the impact of their efforts.
Given the time it takes to build true collaboration, the outcomes of Michigan CARES may not be
apparent for years to come.

6

Beck, A . (1985). Dissertlltion Abstracts. East Lansing, MI: Michigan State University.

SPEC Associates for MCSC
Michigan CARES: A Firs/ Year Evaluation

19

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                    <text>MICHIGAN CARES
A FINAL EVALUATION REPORT
November 1994 to December 1995

•

Submitted by:
Karin E . Tice, Ph.D.
Senior Associate

FERA

Formative Evaluation Research Associates
6111 Jackson Road, Suite 124-5
Ann Arbor, Ml 48103
31 3/994-9060
FAX: 313/994-9088

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TABLE OF CONTENTS
PAGE
INTRODUCTION .... .... ... ... .... .. ........ ... .................... ..... .. ....... .... .............. .. .. .. ... ..... ....... .. 1
PROJECT BACKGROUND ..... .. .... ........... .. .............. .. ......... .·.. .... ... ...... .......... ....... ...... ... . 2
EVALUATION PURPOSES, QUESTIONS AND ACTIVITIES .... .. ..... .. ........ ... ..... _....... 3
Purposes .. .... .... ..... ... ... ... ... ... ....... .... .... ........ .. ... ... .. .. .. ..... .. ... ..:... ... ..... ...... ,.... ....... ... .. ... . 3
Questions .. .... ..... .. ... ... .. .. .... .. ... ..... .. .. .. .. ..... ... ... ..... .. .. ... ........................ ....... ... .... ..... ... .. 4
Activities ... ... .. ....... .. .. ...... ..... .......... .... ..... ... ."... ... .... .... ..... .. .. ... .... ...... ............. ... ... ... .. .... 4
PROJECT STRENGTHS .. .... .. ... ... .. ........... .. .. ... ..... .. ..... ... .. ..... ... .. ...... ... .... ............ .... ..... . 5
PROJECT DIFFICULTIES AND CHALLENGES .. ... ... .... .... ........ ... ......... .... .... ........ .... .. 6
IMP ACTS ON COMMUNITY FOUNDATIONS .... ....... .. ............... ... ... .... ..... .. ..... .... ..... 7
COMMUNITY FOUNDATIONS AS FACILITATORS AND CONVENORS .... ........ ... 8
Implementing CARES ... ... .... .. ............ ........... ... ... ...... .... ... ..... ... ... .... ....... ... ... ..... ... .... ... 8
Facilitator/Convenor Role ... ...... .. .......... ...... .... ... .. .. .... ... .............. ..... .... .......... ...... .. .... .. 9
Lessons Learned ....... ........ .. ................ ... .... ........... .. ............... ... .. ... .. .. ....... ..... ............ 10
Technical Assistance Needs .. .. ........ .... .. .. ... ..... ... .... .. ... .... .. ............... .. ...... ... .... .... ... .... 11
ISSUES ....... .... :... ... ... ..... ... ...... ... ..... ........ .... ... ..... .......... ... .... .. ... ..... ...... .. ..... ....... .... .... ... 13
REC01\1MENDATIONS ... ..... ... .......... ...... ... ... ........ .. ... ....... ......... .... ... ..... .... ..... .. ..... .... 15
COLLABORATION BETWEEN MCSC AND CMF .... ... ..... ...... ...... .... ...... ...... ... ... .. .... 16

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SUMMAR¥ .... ......... ......... ... ........... ..... ... .. ... .. ..... ............. ... .. ....... ..... ... .. ... .. .. ... .. ... ........ 17

Project Strengths and Difficulties .. .... .... ....... ...... .. .... .. .. ... ... ..... .... .......... .... .... ..... ........ 17
Community Foundations as Facilitators and Convenors ........ ... ... ...... ............ ......... .... . 18
MCSC and CMF Collaborate .... ......... ........ .......... ... ........ .... ....... .................. .... .. ...... .. 20
Project Impacts ............. ...... ........... .. ..... .... ......... ...... ...... .... ... ..... ...... .... ... ... ... ...... ... ... . 20

APPENDIX A:

Program Strengths Difficulties and Challenges

APPENDIXB :

Issues Inventory

APPENDIXC:

Recommendations

�Fonnarive Evaluation Research Associates

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INTRODUCTION
Michigan CARES (Communities Accessing Resources to Engage in
Service) serves as a national demonstration project to test the effectiveness of a
collaborative, community-based planning process for national and community
service. The project is a partnership between the Michigan Community Service
Commission (MCSC) and the Council of Michigan Foundations (C:MF). Funded
by federal dollars secured through a National Demonstration grant awarded by the
Corporation for National and Community Service (CNCS) and a $495,000 grant
from the W.K. Kellogg Foundation this project is being implemented in six
Michigan communities (Alpena, Detroit, Flint, Grand Rapids, Marquette, and
Muskegon). The community foundation in each of these communities received
CARES monies and hired a community coordinator to work with them on this
project.

If successful, the project could serve as a model that could be replicated
around the state and throughout the nation. Two evaluation firms have been
contracted to provide evaluation services.

CMF contracted with FERA

(Formative Evaluation Research Associates) to evaluate the collaborative
relationship between CMF and MCSC and the effects of the project on
•

participating community foundations. MCSC contracted with SPEC Associates to
evaluate the community collaboration process.
This report first describes the Michigan CARES project and FERA's
evaluation purposes, questions and activities. Next, project strengths, obstacles
and issues are presented. Finally, recommendations for project improvement are
offered and the collaborative relationship between MCSC and CMF is reviewed.
This document combines evaluation information from an interim evaluation report,
providing formative feedback to the project, with findings related to the impact of
the project. Five sections were written mid-project and provided feedback to
project staff participants and funders when they were developing a proposal to

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fund a second phase of the project. These sections are based on formative data
collection activities (see Activities in Evaluation Purposes, Questions and
Activities section).

They are:

Project Strengths, Project Difficulties and

Challenges, Issues, Recommendations and Collaboration between MCSC and
CMF.

The sections on Impacts on Community Foundations and Community

Foundations as Facilitators and Convenors are based on follow-up interviews.

PROJECT BACKGROUND
In 1988 and subsequently in 1991 the Council of Michigan Foundations
received two challenge grants ($2 million and $35 million respectively) from the
W.K. Kellogg Foundation to implement the Community Foundation Youth
Project.

The specific purposes of these challenge grants were to develop

community foundations and to promote the involvement of youth in philanthropy
and volunteerism. Part of the original vision for this project was to strengthen
community foundations to the point that they could serve as vehicles for convening
community leaders to address regional problems at the grassroots level. The hope
was that larger funders could collaborate with this strong network of community
foundations on a wide-range of issues. The Michigan CARES project has been the
first opportunity to implement such a collaboration. Indeed, the Michigan CARES
•

project is a "first" in a number of ways. It was the first time that:
1. An organization like the Council of Michigan Foundations (CMF) has

collaborated with governmental organizations, the Michigan
Community Service Commission (MCSC), the Corporation for
National and Community Service (CNCS), and a private foundation,
the W.K. Kellogg Foundation, to fund and implement a project;
2. MCSC has funded and implemented a primarily process-based as
opposed to a primarily outcomes-centered project. This has required
people at all levels of the project to make a paradigm shift;
3. A project has allowed participating communities to bring key players in
the service-learning field together to create an overall strategic plan for
institutionalizing service-learning in their communities.

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Michigan CARES is designed to:
1.

Spark the spread of innovative and self-sustaining programs;

2.

Build strong community partnerships to support proven programs;

3.

Foster the development of comprehensive community plans for service
and volunteerism that meet community needs; and

4.

Integrate the best practices of service and service learning into
community-based programs.

The CARES project had two-phases. In Phase I (November, 1994 to

December, 1994), community foundations hired a community coordinator. Key
players in each community were invited to the table. This phase was extended to
February, 1995.

Community needs related to service and volunteerism were

assessed. Then, collaborators developed: 1) a long-range plan for institutionalizing
service and volunteerism in their community and 2) a proposal for a specific shortterm project. Phase ll (March, 1995 to August, 1995) involves implementing
the short-term project. State-wide CARES meetings are being held throughout the
duration of the project. These meetings facilitate networking and problem solving
among the project facilitators in each of the six communities. Two state-wide
conferences were held (one in 1994, the other in the fall of 1995) where all
community collaborators as well as project staff are invited to attend. Community
•

Foundation staff, community coordinators, and key stakeholders who would be
part of the collaboration process were invited to ·attend the first conference.

EVALUATION PURPOSES, QUESTIONS AND ACTIVITIES
Purposes

The purposes of FERA's portion of the evaluation were to : 1) capture
lessons learned related to the process of collaboration; 2) .assess the impact of the
project on community foundations; 3)

understand how the involvement of

community foundations affected the project; and 4) provide feedback to CMF and
to MCSC for purposes of improving future collaborative programs.

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Questions
The questions to be answered by this evaluation were:
1. How did the Michigan CARES project affect the participating
community foundations?
2.

How did involving community foundations affect the Michigan
_CARES project?

3.

What have community foundations learned from the Michigan CARES .
project about being collaboration facilitators within their communities?

4.

Is acting as facilitator of a collaborative process in a community a
useful role for community foundations? Why or why not?

5.

If collaboration facilitator is a useful role for community foundations,
what types of support (e.g., technical assistance) do they need to
become increasingly effective in this role?

6.

How did the collaborative process between CMF and MCSC work and
how could this relationship be improved for future projects?

'

.

Activities
FERA's evaluation activities for the project included:

+ Collecting formative information about the CARES project This has
been done through in-person and telephone interviews in February and
March, 1995 with CARES and community foundation staff. Telephone
interviews were conducted with two community foundation Executive
Directors, five community foundation Program Officers, two CMF staff
members and three MCSC staff members. Information was also
collected at two of the Michigan CARES state-wide meetings (January
10 and 11 , 1995 and March 29, 1995). At the second meeting FERA
Project strengths,
conducted a data interpretation workshop.
weaknesses, issues and recommendations were identified prior to the
workshop (see Appendices A, Band C). Workshop attendees (CARES
staff, community foundation representatives, CARES community
coordinators, and a representative from the W.K. Kellogg Foundation)
were asked to prioritize these findings based on their own experiences.
Then, participants had an opportunity to find out how their experiences
compared with other communities' experiences and to discuss these
observations. An interim report presented the findings from this first
evaluation phase.

•

+ Collecting impact information about the CARES project FERA
conducted a second set of interviews during the summer of 1995 with

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CARES and community foundation staff
Site visits to three
community foundations provided additional infonnation about the
impact of the CARES project on community foundations . This report
combines data from this second set of interviews with the infonnation
presented in the interim report.

PROJECT STRENGTHS
From an evaluator's perspective, based on participation m CARES
meetings and a review of background materials, project strengths include:
1. Engaging participating community foundations and their communities
around the issue of service learning.
2. Identifying needs, existing resources, and gaps m the infrastructure
supporting service learning in each community.
3. Providing community foundations with an opportunity to convene,
facilitate and learn from a collaborative process. In most cases this
strengthened the community foundation's image and role in the
community.
4. Providing an opportunity to have a long tenn impact on communities
by facilitating collaboration and by encouraging communities to plan
for, coordinate, and institutionalize service learning opportunities in
their communities.
5. Creating solid collaborative relationships between CMF and MCSC.

•

6. Being willing to work with a process, to evaluate the process and to
learn from past mistakes.
Interviewees also identified a wide range of project strengths. When the
data interpretation workshop attendees were asked to prioritize them, five key
strengths clearly emerged. (Other project strengths can be found in Appendix A.)

+ MCARES provides community foundations with an opportunity to
facilitate a collaborative process and be community convenors to
develop local solutions to problems.

+ Money was available to hire a consultant.
+ Project participants were willing to talk honestly with MCSC and CMF
staff about and to deal with problems related to this project.

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+

CARES provides an opportunity to have a long term impact on
communities by facilitating collaboration and by . encouraging
communities to plan for, coordinate, and institutionalize service
learning opportunities in their communities.

+ CMF and MCSC were willing to learn from their mistakes.

PROJECT DIFFICULTIES AND CHALLENGES
The Michigan CARES project has had a bumpy start.

Everyone

interviewed expressed strong feelings of fiustration and identified a wide range of
project difficulties and challenges they had had implementing this project. Most of
the project's obstacles were related to the logistics for implementing the project.
They included: the process for selecting participating community foundations;
project time-line; staffing issues; communication logistics among CMF, MCSC and
the communities; unclear expectations; learning to trust the process; poor working
relationships at the community level (in two communities); and establishing trust
with a governmental agency.

These obstacles have been identified, ways to

overcome them have been created, and, in many cases, implemented. When asked
to prioritize these obstacles at the March 29th meeting four key highly significant
obstacles clearly emerged. (Other project difficulties can be found after the section
on project strengths in Appendix A.) These were:

•

+ Unclear project goals and expectations.

+ The relationship between the long-term strategic plan and the shortterm project was unclear.

+ Communication (not everyone got the same information).
+ The project timeline is too short.
Interestingly, many of the most highly significant problems and almost all
of the difficulties rated as moderately significant were viewed by most individuals
as having been solved. The key exceptions were:
1) Project goals and expectations remain unclear; and

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2)

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The project timeline is still too short.

When follow-up interviews were conducted with community foundation
representatives in the summer of 1995, everyone thought that most of the early
problems had been solved. Overall, frustration levels had dropped. Interviewees
commented: "things have gotten better, "we have stopped spinning our wheels," ·
"the Commission has backed off but is still willing to be supportive--good." No
· new obstacles were identified.

IMPACTS ON COMMUNITY FOUNDATIONS
Each of the community foundations participating in the CARES project
was affected by the project somewhat differently. However, six impacts were
experienced in common, although to differing degrees, by all of the participating
community foundations.

Community foundation interviewees said that the

CARES project:

+ Strengthened our relationships with community-based organizations.

+ Encouraged us to develop relationships with a new set of organizations
and movers and shakers within our community.

•

+

Enhanced our role as community leaders .

+

Increased level of work for foundation staff

+ Increased levels of frustration and stress for staff especially early in the
project.

+ Increased our visibility. Gave us the chance to explain who we are and
why we exist.
Other impacts were community foundation specific.

Community

foundation interviewees said that the CARES project:

+ Provided an opportunity to work with a consultant. This was a new
model for us. We will use this model again.

+ Provided a vehicle for working out a relationship with our new United
Way Director.
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Helped us learn about taking a leadership role in our community.

•

Forced other board issues to surface and be worked through (e.g.,
accountability).

+

Challenged our fiscal accounting procedures.

•

Helped us get a "pulse on our community."

+

Provided a vehicle for getting our community foundation involved in
coordinating volunteer services.

•

Strengthened and broadened our community foundation's image.
Helped community-based organizations better understand the range of
roles that community foundations can play.

•

Increased the extent to which we collaborated with other organizations.

•

Engaged our community foundation with a topic that had not been on
our priority list.

•

Made more individuals aware of the community foundation's role
working with youth and service learning.

•

Helped facilitate a new program that we did not have to implement
ourselves.

•

Required more time on the board's agenda than anticipated.

•

Increased our administrative burden.

•

Required us to dev~lop new administrative procedures for working
with an outside consultant.

•

Made our relationship with United Way more difficult.

COMMUNITY FOUNDATIONS AS FACILITATORS AND
CONVENORS
Implementing CARES
Community foundations were chosen as the community level vehicle for
implementing the CARES project.

How did this choice affect the Michigan

CARES project? Community foundations were involved in the implementation of
the CARES project in different ways in each of the communities. The common

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thread that all of the community foundations provided was that of being a
politically neutral organization in their community. Overall, interviewees thought
that community foundations were a good choice for implementing the CARES
project.

One interviewee commented "community foundations are established,

well connected and are well respected convenors in many communities." Another
individual noted, "community foundations have a broader perspective and interact
more broadly in a community than any other group." Yet another interviewee said
"we weren1t those things in our community (in a leadership role, well respected,
established, connected) ... we are more so now."
Facilitator/Convenor Role
CARES was designed with the hope that community foundations would be
strengthened and that the field would learn about using community foundations as
a vehicle for implementing region-wide projects at the local level. Is acting as
facilitator of a collaborative process in a community a valuable role for community
foundations? Why or why not? The Michigan CARES project was designed to
place community foundations in a leadership role serving as facilitators and
convenors of a collaborative process. Community foundations 1 experiences serving

•

in this type of role ranged from years of convening experience to no experience .
All interviewees (n=9) (coinmunity foundation representatives and CARES project
staff) agreed that in general facilitating a collaborative process in the community is
either a "highly valuable (n=7)" or a "quite valuable (n=2)" role for community
foundations to play. As discussed in the previous section, community foundations
are viewed as neutral. They are in a unique position to convene diverse groups of
players for the purpose of collaborating to solve a social problem or issue. One
interviewee commented "community foundations are the only white space left in a
community. When community foundations serve as facilitators, people can check
agendas at the door and work together." Serving in the facilitator role:

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�fEJtA Formative Evaluation Research Associates
•

Helps to educate the public about the community foundation. People
are often surprised and pleased when they learn about what foundations
have already done and are doing in the community.

+ Demonstrates that foundations are not just about giving away money
but are about serving the community. It helps build an image of care
and concern about community problems.

+ Provides community foundations opportunities to use their money more
effectively. Duplicative efforts can be eliminated, resources can be
combined.
•

Is the role that gives community foundations the most influence on
facilitating positive social change in their community. Helping a
community solve problems takes more than money.

+ Helps community foundations develop important relationships with
non-profits to jointly work on solving community issues.

+ Makes people pay attention. Community foundations have money and
usually have access to other key players in a community.

+

Allows community foundations with few unrestricted dollars to be
more creative in their grantmaking and fundraising strategies.

+ Can get donors to think more broadly.
+ Creates broad linkages-between large and small organizations, urban
and rural areas .

•
Lessons Learned
What did participating community foundation staff learn about being
community collaboration facilitators from their involvement with the CARES
project? Four community foundation interviewees did not learn much new from
participating in the CARES project. Working as collaboration facilitators in their
communities was not a new experience for them. One person commented: "We
do a lot of this (collaborative efforts) ... to us this is business as usual." Another
individual explained, "It didn't add to our knowledge about being collaboration
facilitators. We have six years experience with community collaboration. It is the

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12th collaborative project we have done in the past two years... A third person
commented. 11 True collaboration is not easy ...it is a pain in the ! ! ! We already
knew this ...
The two community foundation interviewees who had learned from their
involvement in the project commented:

+ Collaboration takes a lot of time. It requires commitment from . the
entire community foundation board and staff

+ Good process is so important.

+ It is not easy ...you have to let go and take a leap of faith.
+ When you want to control the process you need to step back.
Technical Assistance Needs
Interviewees were asked: If collaboration facilitator is a useful role for
community foundations, what types of support (e.g. technical assistance) do they
need to become increasingly effective in this role? With the exception of one
foundation that has its own in-house technical expertise and was creating a manual
to share with others, all expressed a need for additional technical assistance with
the following:

*
•

Acquiring new skills

+ Learning group consensus building skills
+ Guidelines for deciding who should be at table

+ Learning good group facilitation skills

*

Learning about public policy

+ Gaining broader experience on policy Issues at the state/federal
levels

+ Learning how to be proactive at the state and national levels on
policy issues that we are addressing locally

+ Gaining greater sophistication about how policy is made

*

Defining collaboration

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+ How is collaboration defined? What is the nature of collaboration?
+ What does collaboration mean in different situations?

+ Learning how to convey these definitions and understandings to
players at the table locally

+ Opportunities to share stories and training materials

*

Selecting a facilitator

+ Guidelines for selecting a faCilitator

+

*

Access to pool of facilitators (smaller communities may not have
anyone to act as facilitator locally)

Working with volunteers

+ How to work with volunteers

+ Definitions of volunteerism and service learning

*

Working with donors
•

*

Different approaches to working with donors

Financial support

+ Additional technical assistance money to support local training
semmars

•

+ Include TAP as part of CARES - can support local organizational
development as part of the collaborative process.

*

More direction from CARES

+ Additional direction, more specifics
+ Help recognizing the range of potential/vision for the CARES
project

+ Help thinking about the community foundation's role in the project
+ Knowledge about service learning (role for someone from the
commission?)

*
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Other

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+ Ready access to quality information about other collaborative
models that have worked (names to call)
•

Resources especially for small communities (e.g., consultants,
national thinking)

+ Hold a conference at the beginning of the project to talk about/learn
about the process

.ISSUES
The next two sections focus on issues and recommendations for Michigan
CARES if it is expanded or replicated. These sections answer the question-Where do we go from here?

There was strong consensus among March 29th meeting participants that
the three most important issues related to the project's future are:
1.

Should the Michigan CARES project be expanded in the six pilot sites?
Community foundations have had different experiences with the Michigan
CARES project. Community foundations also differ with regard to
whether or not they want to continue the project in their own community
or to assist with the expansion of the project into neighboring communities.
Discussion of this issue at the March 29 meeting revealed that some of the
community foundations are both eager to continue with the project and to
assist with its replication and expansion. At the other extreme, one
community foundation is seriou~ly considering whether to continue at all.
Everyone agreed that the six pilot sites should be given the option of
deciding how they want to be involved, if at all, in any future CARES
project.

•

2.

What should be the level of community foundation involvement in the
CARES? -or- Is acting as facilitator of a collaborative process in a
community a useful role for community foundations?
Everyone interviewed thought that this was an essential role for community
foundations . Community foundations are viewed as neutral. Indeed, they
are sometimes the only neutral organization in a community that can serve
in a convenor role. Community foundations' credibility and knowledge of
the players in a community also support their acting as facilitators .
However, several people raised the issue ofwhether there is a point when a
community foundation is too small, too new or not credible enough to

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serve as a community convenor. Each of the community foundations
brought different levels of past experience serving as facilitators of
collaborative processes in their communities. Interviewees stressed the
importance of on-going community foundation involvement in the CARES
project. How much to be involved and at what level was an on-going issue
with which all CARES community foundation staff had struggled. Further
discussion of this issue would be useful to community foundation staff

3.

Should the Michigan CARES project be replicated in other Michigan
communities?
Given all of the challenges and frustrations that the initial phase of this
project has encountered, does it make sense to replicate the CARES
project? Discussion of this issue at the CARES meeting revealed that
current participants think that CARES should be replicated and anticipate
that it's implementation should be much smoother in the future. Indeed,
participants felt that many of the problems causing frustration had already
been solved and could easily be avoided in the future. Some frustrations
and challenges, however, were viewed as a normal part of any true
collaborative process. These challenges cannot, and perhaps, should not be
eliminated. For example, when a diverse group of individuals sit at the
same table it is probable that there will be disagreements.
Most of the operational problems the Michigan CARES project
experienced were logistical and operational as opposed to conceptual.
Given their response to this issue, the next question is--What supports will
be needed to continue this project? and What could be done differently that
would strengthen the project if it is replicated elsewhere? The next section
of this report presents recommendations that address these questions .

•

The next set of issues were also viewed as important, however, there was
somewhat less consensus as to how important they were (see Appendix B).

+ How can individuals who are used to working with programs learn
to work with process, e.g. , facilitating collaboration, community
planning?
Community foundation program officers are used to working with
programs. The CARES project was different than what they were used
to because it involved so much process. Many interviewees said that it
was hard to trust the process and they were uncomfortable. They
needed to learn how to better work with these feelings and to know
when to step back and "trust the process" and when to step in and
provide leadership.

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MCARES Final Evaluation Report- November 1994 to December 1995

�Formative Evaluation Research Associates

~

+ How can the CARES community selection process be strengthened?
Because community foundations participating in the CARES project
had been selected by C.MF and a personal invitation to participate had
been extended, several of the community foundations felt pressured to
become involved. Discussion of this issue at the CARES meeting
revealed that participants disagreed about whether an open application
process would be helpful. Several individuals said that their community
foundations would definitely not have applied if there had been an
application process. They explained that they would not have had
enough confidence in their community leadership abilities to submit an
application. They were very pleased to have had the opportunity to
participate in the CARES project.

+ Who has control over the strategic planning process and over
implementing the project?
Community foundation staff noted that they were responsible for the
project and yet they had to respect what the collaborative effort
produced. Concerns about how the community foundation would be
viewed if the plan that process produced was not high quality were
expressed.

+ At what point(s) should MCSC and CMF turn the project over to
local communities?
This is an issue for both MCSC and C.MF as well as the local
commurut1es. For the present, almost everyone thought that the
financial, technical assistance, and administrative support provided by
MCSC and C.MF was very useful. Eventually, local communities will
have to continue with the CARES project without support from MCSC
and CMF.

•

RECOMMENDATIONS
Participants at the March 29th CARES meeting were asked to rate
previously-identified recommendations as either "critical," "important," "nice, but
not necessary," or "not important."I

Most of the suggested recommendations

were thought to be important by most of the respondents.

The full list of

1 There

was not sufficient time for participants to complete their recommendations' ratings form
during the workshop. They were asked to take the form horne, complete it, and return it to
FERA. A total of nine out of 15 individuals returned their recommendation forms to FERA.

MCARES Final Evaluation Report

Novemberl994 to December1995

Page 15

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Formative Evaluation Research Associates

recommendations can be found in Appendix C.

If the MCARES project ts

expanded or replicated, almost everyone (n=8) viewed the following two
recommendations as "critical:"

+ Involve community foundations in the decision about whether or not to
begin, continue or expand a project like MI CARES
•

Clearly communicate the goals and vision for the project to everyone
involved

Other recommendations that were also viewed as critical by most people
were:

+ Ensure that community foundations who might participate feel
ownership ofthe project.

+ Clarify community foundation staff and project consultant' s roles early
in the project.

+ Hire a state-level staff person who has previous experience with
community organizing or with community foundations and community
convening. If this person has expertise in only one area, create
opportunities for him or her to learn about the other area.

+ Discuss and agree upon who has authority to make decisions about
Be clear about how
various aspects of the CARES project.
community-level project staff will be involved in decision making .
Involve key people in the decision-making process.

•

+ When selecting a community coordinator, select an organization/
individual that is well respected in your community

COLLABORATION BETWEEN MCSC AND CMF
The CARES project provided a unique opportunity for a governmental
organization (MCSC) and a non-profit association (CMF) to collaborate. The
collaborative role between MCSC and CMF was viewed as a project strength by
each of these organizations as well as by the community foundations participating
in the CARES project.

Both CMF and MCSC staff thought that they had

developed an excellent collaborative working relationship based on mutual trust,

Page 16

MCARES Final Evaluation Report- November 1994 to December 1995

�Formative Evaluation Research Associates

respect

and willingness to work things out.

~

With all of the frustration and

operational difficulties encountered during the implementation phase of this
project, this relationship was tested frequently. It has not only withstood difficult
moments, a solid base has been built for engaging in future collaborative efforts.
Neither MCSC nor CMF staff could identify any ways that the relationship could
be improved.

SUMMARY
This report has identified project strengths, difficulties and challenges. It
has described the impacts of the project on community foundations and has
discussed the role of community foundations as collaboration facilitators.
Community foundations' technical assistance needs related to their facilitation and
convening roles were identified.

This report has also presented issues for

consideration and presented recommendations for project improvement. Finally,
the collaborative relationship between CMF and MCSC was reviewed.

This

summary first presents projects strengths and difficulties. The remainder of the
summary is organized by the six key evaluation questions.

The issues and

recommendations which were developed mid-project are not reviewed in this
summary.
Project Strengths and Difficulties.

•

Strengths Project strengths included the way CARES was designed to
support a collaborative process, facilitated by community foundations, to help
communities develop and begin to implement plans for institutionalizing servicelearning in their communities. Project staffs willingness to work with a primarily
process-based project, as opposed to a primarily outcomes-centered project and
their openness to feedback were also viewed as key strengths. Because of the
staffs willingness, most of the problems that created frustration during this
project's initial phase have been solved.

Difficulties. Most of the project's obstacles were related to the logistics
for implementing the project.
participating

community

They included:

foundations;

MCARES Final Evaluation Report

project

the process for selecting
time-line;

November 1994 to December 1995

staffing

tssues;

Page 17

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Formative Evaluation Research Associates

communication logistics among CMF, MCSC and the communities; unclear
expectations; learning to trust the process; poor working relationships at the
community level (in two communities); and establishing trust with a governmental
agency. These obstacles have been identified, ways to overcome them have been
created and in many cases implemented.

Community Foundations as Facilitators and Convenors

How did involving community foundations affect the Michigan CARES
project?

Community foundations were involved in the implementation of the

CARES project in different ways in each of the communities. The common thread
that all of the community foundations provided was that of being a politically
neutral organization in their community.

Overall, interviewees thought that

community foundations were a good choice for implementing the CARES project.

Is acting as facilitator of a collaborative process in a community a
useful role for community foundations?

Why or why not? All interviewees

(community foundation representatives and CARES project staff) agreed that in
general facilitating a collaborative process in the community is either

"highly

valuable (n=7)" or a "quite valuable (n=2)" role for community foundations to

•

play .

Page 18

•

Helps to educate the public about the community foundation. People
are often surprised and pleased when they learn about what foundations
have already done and are doing in the community.

•

Demonstrates that foundations are not just about giving away money
but are about serving the community. It helps build an image of care
and concern about community problems.

•

Provides community foundation 1s opportunities to use their money
more effectively. Duplicative efforts can be eliminated, resources can
be combined.

MCARES Final Evaluation Report- November 1994 to December 1995

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Formative Evaluation Research Associates

+ Is the role that gives community foundations the most influence on
facilitating positive social change in their community.
community solve problems takes more than money.

Helping a

+ Helps community foundations develop important relationships with
non-profits to jointly work on solving community issues.

+ Makes people pay attention. Community foundations have money and
usually have access to other key players in a community.

+ Allows community foundations with few unrestricted dollars to be
more creative in their grantmaking and fundraising strategies.

+ Can get donors to think more broadly.
+ Creates broad linkages--between large and small organizations, urban
and rural areas.

What have community foundations learned from the Michigan CARES
project about being collaboration facilitators within their communities? The
four community foundations with experience serving as collaboration facilitators in
their communities did not learn much, if anything new. The other two community
foundations learned about their role in the collaborative process and about the
amount oftime required for working collaboratively.

What types of support (e.g., technical assistance) do they need to become
•

increasingly effective in this role?

CARES participants requested technical

assistance in the following areas:

+ Acquiring skills (consensus building, group facilitation)

+ Learning about public policy issues and how to be proactive at the state
and national levels.

+ Defining collaboration
+ Selecting a facilitator (guidelines, a resource pool of consultants)
+ Learning how to work with volunteers and how to access donors
+ Financial support for local level technical assistance seminars

MCARES Final Evaluation Report

November 1994 to December 1995

Page 19

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Formative Evaluation Research Associates

They would also like information about other collaborative models that
have worked.

MCSC and CMF Collaborate.

How did the collaborative process between CMF and MCSC work and
how could this relationship be improved for future projects?

The CARES ·

project provided a unique opportunity for a governmental organization (MCSC)
and a non-profit association (CMF) to collaborate. The collaborative role between
MCSC and CMF was viewed as a project strength by each of these organizations
as well as by the community foundations participating in CARES.

This

relationship has withstood difficult moments in the early stages of the project and
has a solid base for engaging in future collaborative efforts.

Project Impacts.

How did the Michigan CARES project affect the participating
community foundations? Six key impacts were identified that were experienced
by all six participating community foundations. Community foundations said that
participating in CARES :

•

+ Strengthened our rela!ionships with community-based organizations.
+ Encouraged us to develop relationships with a new set of organizations
and movers and shakers within our community.

+ Enhanced our role as community leaders.
+ Increased level of work for foundation staff

+ Increased levels of frustration and stress for staff especially early in the
project.

+ Increased our visibility. Gave us the chance to explain who we are and
why we are.

Page 20

MCARES Final Evaluation Report- November 1994 to December 1995

�Formative Evaluation Research Associates

~

Additional community foundation-specific impacts were identified in the
report.
This project provides a model for future collaborative relationships among
large funders, governmental organizations (at the state and national levels),
community foundations and citizens. This model, could serve as a vehicle for
addressing regional problems at the grassroots level. However the outcomes of
this model are still not clear. In its first year, the project has concentrated on
working out implementation issues and on planning. As a result, its impact on the
role of the community foundations and on the citizens of the six communities is
just beginning to become apparent .

•

MCARES Final Evaluation Report

November 1994 to December 1995

Page 21

�.

Appendix A

PROGRAM STRENGTHS DIFFICULTIES AND CHALLENGES

-

�STRENGTHS, DIFFICULTIES/CHALLENGES INVENTORY
Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary (N=15)
STRENGTHS
1.

In your opinion, how significant are/were each of the following Michigan
CARES project strengths?
Highly
Significant

Moderately
Significant

Not Too
Significant

a)

The concept. Providing community
foundations with an opportunity to facilitate a
collaborative process and be community
convenors to develop local solutions to
problems.

15

0

0

b)

Bringing together organizations that do not
usually work together (CMF and MCSC).

10

5

0

c)

CMF and MCSC's shared vision and past
history working together.

4

7

2

d)

Bringing together organizations that do not
usually work together (within communities).

11

4

0

e)

CMF and MCSC's willingness to assist with
conflict resolution and anything else that
·
communities needed

5

8

2

f)

Money for the short-term project was available
up-front.

10

3

2

g)

Money was available to hire a consultant.

12

3

0

h)

Community foundation's credibility in the
community.

10

5

0

i)

Community Coordinator's credibility in the
community.

11

4

0

j)

MCSC's willingness to do all of the federal
grant reporting that community foundations are
not used to doing.

8

5

2

k)

Participating community foundations were
linked with state and federal resources.

5

8

I

•

Appendix A

Page 1

�(Continued) In your opmwn, how significant are/were each of the
following Michigan CARES project strengths?

1.

Highly
Significant

Moderately
Significant

Not Too
Significant

have a long term impact on communities

12

3

0

develop new relationships with non-profits

9

6

0

explain what a community foundation is
and cando

6

8

1'

increase the community foundation's
visibility

9

6

0

m) CMF's role as community foundation convenor.

6

9

0

n)

CMF's support of the project.

6

9

0

o)

MCSC's support of the project (willingness to
fund a process project).

8

7

0

p)

CMF and MCSC's willingness to learn from
their mistakes.

13

2

0

q)

Communities understood that the timeline was
short and yet were willing to work within it.

9

5

1

r)

The state-wide conferences.

5

8

2

s)

Community foundations being perceived as
neutral in their communities.

9

5

1

t)

Project participants willingness to talk honestly
about and to deal with problems related to this
project.

14

1

0

u)

Other (please describe):
Flexibility of project (n=2)
Bringing coordinators together (n=3)
Replicability
Community strengthening
Basic process
Document for community strengthening and development
WKKF support and flexibility
Window of opportunity to "ride" federal interest
Possibility of AmeriCorps $
Willingness to let each community develop own process
Communities enthusiasm
Community buy-in
CMF and MCSC allowing us to take stock
OK to have communities all being different
Grassroots potential (community driven)

I)

•

Page 2

CARES provides an opportunity to:

Appendix A

�DIFFICULTIES/CHALLENGES (N=14)
2.

In your experience, how significant were each of the following CARES
difficulties or challenges? For each, please also check whether it is still a
problem or challenge or has been solved.
Highly
Significant

Moderately
Significant

Not Too
Significant

Solved/
Still a
· ProbNot a
Current
Iem
Issue

a)

Previous expectations about this
project existed at the community
level before community foundations
became involved.

0

0

13

7

2

b)

Project goals and expectations
unclear.

8

6

1

8

5

c)

Flexibility on the part ofMCSC was
viewed as ambiguity and was
confusing.

4

5

6

8

1

d)

Communication.

5

5

5

6

3

e)

Mixed messages about project
requirements and expectations.

7

5

3

7

3

f)

Communication of the difference and
the relationship between the longterm strategic plan and the shortterm project.

5

7

3

9

0

g)

Not everyone got the same
information.

5

2

8

7

2

h)

Trouble defining what infrastructure
means .

1

4

10

9

0

i)

Project timeline was too short.

6

4

5

5

5

j)

Having two new staff people
involved neither of whom had strong
backgrounds in community
organizing or community
foundations.

7

7

7

2

k)

Project required more community
foundation staff time than
anticipated.

1

5

9

7

4

l)

Project was viewed initially as
duplicating efforts at the local level.

1

2

12

9

2

m) Unclear expectations.

4

7

4

4

5

n)

4

8

3

5

3

•

The rules and requirements kept
changing.

Appendix A

Page 3

�(Continued) In your experience, how significant were each of the
following CARES difficulties or challenges? For each, please also check
whether it is still a problem or challenge or has been solved.

2.

•

Highly
Significant

Moderately
Significant

Not Too
Significant

Solved/
Not a
Current
Issue

Still a
ProbI em
0

o)

CMF's and MCSC's roles were
unclear.

1

4

10

8

p)

Community foundation staff and
community coordinators roles were
unclear.

3

2

10

8

q)

Level of community foundation
involvement.

5

1

9

5

r)

Letting go of the process and
allowing the consultant and
community representatives develop
and own the strategic plan.

4

2

9

6

s)

Not all the key players were at the
table.

1

5

7

4

3

t)

Conflict among the players who were
at the table.

1

4

9

7

2

u)

Community foundation was not yet
perceived as a leader in the
community.

1

4

9

8

2

v)

Concern that the community driven
·planning process would not yield a
high quality strategic plan.

1

5

9

7

2

4

4

7

2

4

w) Mixed messages.

3

x)

Local politics.

3

6

6

3

5

y)

Making community believe that
anything will happen as a result of
this project.
Other (please describe):

1

5

7

4

3

z)

Not enough$ (n=4)
Time to implement
2nd year $ for follow-up
Horne meetings to develop [MEFG??]

3.

Are you: (Please check one.)
A community coordinator
A community foundation staff member
A state-level staff member (CMF or MCSC)

Page 4

Appendix A

�'

L

f

Appendix B

ISSUES INVENTORY

-

�.
'

.

ISSUES INVENTORY

Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary and Verbatim Responses
(N=15)
1. Given your experience with the Michigan CARES project, how important do
you view each of the following issues?

a)

How communities are
selected to be part of the
CARES project
b) The level of community
foundation involvement in
CARES
c) Who has control over the
strategic planning~ocess
d) Who has control over
implementing the project
e) Is there a point when a
community foundation is
too small, too new, or not
credible enough to serve
as a convenor?
f) Should the Michigan
CARES project be
replicated in other
Michigan communities

•

g)

Should the Michigan
CARES project be
expanded in the six pilot
sites
h) How individuals who are
used to working with
programs learn to work
with process?
i) At what point(s) should
MCSC and CMF tum the
project over to local
communities.

AppendixB

Very
Important

Important

Somewhat
Important

Not Too
Important

Not At All
Important

7

5

2

1

0

12

2

0

1

0

7

2

2

3

0

4

5

3

3

0

4

4

6

0

0

11

2

0

1

0

12

1

0

1

0

7

5

3

0

0

4

7

4

0

0

Page 1

�•

,

.
!.(Continued) Given your experience with the Michigan CARES project, how
important do you view each of the following issues?
Very

Important
j)

Important

Somewhat
Important

Not Too
Important

Not At All
Important

Other (please describe):
•
•
•
•

Refer to Lamont's notes on "lessons learned" and gems from community
coordination discussion Tuesday, March 28, 1995.
Sustained support with money, people and resources.
Role of community consultant and level of relationship w/CFs.
Public relations/media relations with state and local levels. (N=4)

1a.F or any issue that you rated as "Very Important," do you have any comments
that would help us understand why this/these issue(s) is/are important to
you?
!.Selection of communities: Think it would have been beneficial to pilot a MiCARES project in
a true rural area-which was not done. I feel these areas are often left out of innovative
solutions/process and have significant unaddressed needs.
Planning Process: Believe it is essential that local communities have ownership over process
which will determine their future.
Duplication of MiCARES; Feel its extremely important that models appropriate to other cities
have the visibility and opportunity to be duplicated. This has been a goal of most
community based efforts for as long as I have been in the field-but have never had the
right mechanisms to implement.
2.a).

•

Broad selection-large communities and smaller commuruues is important to gain a
meaningful understanding of what can be accomplished.

f). Yes, it is an important method to have a community go through.

g). Yes it should be developed to a grated degree now that it has been launched.
3.Letter a) The community should have some sense as to their own readiness/need to be involved
in something like this.
4.Neutral community foundation involvement and credibility ? "something would happen"
important.
Important not to drop it now in pilot communities, or credibility of participating in such projects
at local level damaged.
5.g).

Page 2

Expanding would give communities more time to build solid programs-it builds
credibility.

Appendix B

�I

I

6.The process of strategic planning-lead by an effective facilitator-is critical to the long-term
success of communities and for community-based organizations. A significant benefit of
MI CARES is the establishment of a work-able/sustainable planning process with the
community foundation positioned in a leadership role in that process.
Not all community foundations are ready to assume that role. Some are very ready. For others
this offers the opportunity to assume a more significant role in the development of the
community.
7.See notes above. These are important issues-not to be solved but to be recognized, nurtured and
investigated. Planning for replication needs to take into account all "process" issues and
strengths so the communication can clearly reflect flexibility not ambiguity, ceaseless
change, mixed messages, or unclear expectation.

•

Appendix B

Page3

�..

''

.

Appendix C

RECOMMENDATIONS

•

�~

.'

TENTATIVE RECOMMENDATIONS ASSESSMENT
Michigan CARES Meeting March 29th, 1995
FERA (Formative Evaluation Research Associates)
Data Summary (N=9)
This document lists tentative recommendations. These recommendations are based on the
telephone interviews conducted with community foundation staff in March, 1995 and on
the issues community coordinators raised at the January 1995 CARES meeting.
1.Please rate each of the following tentative recommendations:
Critical

Important

Nice,
But Not
Necessarv

Not
Important

1)

Involve community foundations in the
decision about whether or not to begin,
continue or expand a project like MI
CARES.

8

0

1

0

2)

Ensure that community foundations who
might participate feel ownership of the
project.

7

2

0

0

3)

Create an RFP process so that community
foundations feel they can choose to
participate or not in the project.

1

3

2

3

4)

Clearly communicate the goals and vision
for the proposed project.

8

1

0

0

5)

Communicate with other W.K. Kellogg
Foundation or other collaborative efforts in
communities before initiating a
collaborative project. Involve them in the
initial decision to take on the project.

4

4

0

1

6)

Clarify collaborating organizations' (CMF
and MCSC) roles and responsibilities
before starting a collaborative project.

5

2

1

0

7)

Clarify community foundation staff and
project consultant's roles.

6

3

0

0

8)

Offer a CARES project for small and newer
community foundations that is smaller in
scope.

5

3

9)

Carefully review how this project fits with
your community foundation's mission and
priorities before committing to the CARES
project.

5

0

•

Appendix C

4

0

Page 1

�..

'

!.(Continued) Please rate each of the following tentative recommendations:

•

Critical

lmportant

Nice,
But Not
Necessa

10) Carefully review your community
foundation's strengths, weaknesses and
other priorities in relation to this project
before committing to the CARES project.

4

4

1

0.

11) Include in the planning process those who
will benefit from the development and
implementation of the project (e.g. , the
youth) .

5

-3

1

0

12) Hire a staff person who has previous
experience with community organizing or
with community foundations and
community convening. Create
opportunities for this person to be
enculturated and to learn about the area
they do not have previous experience with.

6

3

0

0

13) Clearly communicate the goals and vision
for the project to everyone involved.

8

1

0

0

14) Provide an opportunity for clarification of
project goals and vision and for community
foundation staff and community
coordinators to practice communicating
their understanding of the project with each
other before returning to their communities
to share that information with others.

5

3

0

1

15) Expand the timeline for the project. Do not
rush a collaborative process .

3

4

2

0

16) Allow communities to propose their own
timelines for the completion of this project.

1

3

4

1

17) Clarify the roles of community foundation
staff and those of the community
coordinator early on.

6

2

1

0

18) Discuss and agree upon who has control
over the process, plan and project. If these
need to change during the project involve
key people in the decision making process.
Communicate clearly the reasons behind
any changes

7

2

0

0

Page 2

Not
Important

Appendix C

�.. .
\

1. (Continued) Please rate each of the following tentative recommendations:

Critical

lmportant

Nice,
But Not
Necessarv

19) Respect the process and plans that
communities develop as long as it falls
within the general project guidelines.
Otherwise tell communities specifically
what you want them to do.

3

6

0

0

20) Ask communities to conduct a study of their
community's volunteer system and to
identify the gaps and the needs. Then,
based on that information have them
address these needs with a collaborative
project.

2

5

2

0

Different community planning models'

1

7

0

0

The role of a facilitator

5

4

0

0

Process steps for facilitating community
collaboration

4

5

0

0

Conducting needs assessments

3

4

2

0

What has worked well or not in other
communities

3

3

3

0

How to work with community politics

4

4

1

0

22) Make a grant similar to the TAP grant, a
grant which provides opportunities for
technical assistance to community-based
organizations an integral part of the
CARES project.

2

3

2

2

23) Provide opportunities for exchange of ideas.
Continue to hold state-wide conferences.

6

2

1

0

24) Continue to allow community coordinators
to attend state-wide meetings and to involve
community foundation staff members only
at critical points

4

3

2

0

25) Clearly understand the role of a facilitator

4

5

0

0

Not
Important

21) Hold a technical assistance workshop where
community foundation staff and/or
community coordinators can learn about:

•

Appendix C

Page.3

�!.(Continued) Please rate each of the following tentative recommendations:

Critical

Imp ortant

Nice,
But Not
Necessary

1

7

1

0

2

3

3

0

6

3

0

0

2

3

3

4

3

2

0

27) Collaborating participants must leave their
personal and organizational agendas at the
door

3

3

1

2

28) Collaborating participants must bring their
personal and organizational agendas to the
table and clarify them early on

5

4

0

0

29) Commit to staying with the project until the
· collaborators have the capacity to move
forward without you.

4

5

0

0

30) MCSC/CMF staff must spend more time in
local communities

1

4

2

1

31) Spend time early on making developing a
common language

4

4

0

1

32) The agenda must come from the local level

5

4

0

0

33) Don' t be afraid to get messy. Collaboration
can be uncomfortable ... when issues arise
talk about them and deal with them.

4

5

0

0

34) Facilitator should be perceived as neutral,
willing to focus on community needs (vs.
personal agenda)

8

1

0

0

35) Time

5

4

0

0

Not
Important

26) When selecting a community coordinator:
build on past relationships
select an organization/individual that
knows about your community foundation
select an organization/individual that is
well respected in your community
select an organization/individual that can
benefit from being situated in a leadership
position
select an organization/individual that
brings new players to the table

•

Page 4

AppendixC

�!.(Continued) Please rate each of the following tentative recommendations:

Critical

lrnportant

Nice,
But Not
Necessa

36) Keep a diverse group of players involved in
this project(e.g., funders, state gov. and
non-profits, community groups)

3

5

1

0

37) Community foundations should not hand
over the leadership of this project

2

1

3

3

Not
Important

38) Other (please describe) :
Critical- Don't forget to celebrate-acknowledge humps and bumps ... but do celebrate with each
other!
Critical- Work on openness and trust
Critical- Continue to lay out few rules or boundaries
Important - Be patient with the process

2.Are you: (Please check one.)
I

A community coordinator

~

A community foundation staff member

J.

A state-level staff member (CMF or MCSC)

•

Appendix C

Page5

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