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                    <text>Michigan Community Service Commission
Michigan's AmeriCorps
Year 1 Budgeted vs. Actual Figures

Program

Service Hours

FfE (1700)

Federal Funds Exp.

Cost perFfE

Ed. Awards

Cost oer Ed Award

CircleNet
Budget
Actual

34,000
28,177

20
16.5

$277,475
$244,546

$13,874
$14,820

20
18

$13,874
$13,585

Oakland
Budget
Actual

36,000
26,517

20
15 .5

$223,706
$185,618

$11,185
$11,975

40
29

$5,593
$6,400

Genesee
Budget
Actual

42,500
38,758

25
23

$267,127
$226,157

$10,685
$9,832

25
19

$10,685
$11,903

Grand Rapids
Budget
Actual

56,100
32,892

33
19.5

$248,252
$231,108

$7,522
$11,852

33
13

$7,522
$17,777

Saginaw
Budget
Actual

46,750
44,093

27.5
26

$265,708
$213,237

$9,662
$8,201

41
37

$6,481
$5 ,763

34,000
18,617

20

$208,283
$188,999

$10,414
$17,182

32
28

$6,509
$6,750

E.M.U.

Budget
Actual

11

1

�Program

Service Hours

FfE (1700)

Federal Funds Exp.

Cost perFfE

Ed. Awards

Cost oer Ed Award

UofM
Budget
Actual

51,000
47.266

30
28

$310,537
$283.165

$10,351
$10.133

20
20

$15,527
$14.158

Sub-Total
Programs
Budget
Actual

300,350
236,320

175.5
132

$1,801,088
$1,572,830

$10,263
$11,915

211
164

$8,536
$9,590

N/A

0

$47,114

N/A

0

N/A

300,350
236,320

175.5
132

$1,848,202
$1,619,944

$10,531
$12,272

211
164

$8,759
$9,877

R.S.A.I.
Planning Grant
COMMISSION
TOTALS
Budget
Actual

Figures do not include MSU. It is a combined two year grant. MSU' s numbers will be com"f?ined and included with Year 2 numbers.

2

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                <text>Michigan Community Service Commission 1997-04-10 commission meeting Michigan's AmeriCorps year 1 budgeted vs. actual figures. Records are compiled in the Our State of Generosity collection by the Johnson Center, along with the files of the Michigan Nonprofit Association (MNA), the Michigan Community Service Commission (MCSC) and the Dorothy A. Johnson Center for Philanthropy. Originals are at the Michigan Community Service Commission.</text>
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                    <text>Michigan's Ameri Corps
Grant Review Process
December 9 through December 13, 1996:
The Michigan Community Service Commission held outreach sessions regionally throughout the
state. The outreach sessions provided interested individuals/organizations with technical assistance
information on how to become a sponsor for a Michigan's Americorps program or Education
Award Only program. Interested individuals/organizations received a draft version of the
Michigan's AmeriCorps and Education Award Only Concept Paper application materials, an Intent
to Apply form, the timeline for the grant application process, an overview of national service
programs, lessons in effective practice for Michigan's AmeriCorps programs, an address list of
national service and related programs in Michigan, a list of the individuals/organizations that
registered to attend the outreach sessions, and a copy of Principles for High Quality National
Service Programs.
December 20, 1996:
The Concept Paper application materials for Michigan's AmeriCorps and Education Award Only
programs were made available to all interested organizations. The Concept Paper guidelines were
mailed to individuals/organizations that registered to attend the December outreach sessions and to
others who requested the information .
.January 21. 1997:
MCSC received 76 Intent To Apply forms .
.January 22:
Applicants were notified via fax that MCSC had received their Intent To Apply form. Letters were
also mailed to the applicants .
.January 31:
The peer reviewers received the materials needed to prepare them for the peer review. This packet
of information included: the Michigan's AmeriCorps and Education Award Only Concept Paper
application materials, the timeline for the grant application process, an overview of national service
programs, lessons in effective practice for Michigan's AmeriCorps programs, and a copy of
Principles for High Quality National Service Programs.
February 4:
MCSC received 30 Concept Papers-- 27 Michigan's AmeriCorps and 3 Education Award Only.
February 5:
Applicants were notified by MCSC that their Concept Paper was received.
February 7:
A conference call was held with the panel of peer reviewers to discuss the review process and their
roles and responsibilities as peer reviewers.
February 17:
The Concept Papers were reviewed by a panel of external peer reviewers. The job of the peer
reviewers was to recommend, based on the criteria detailed in the Concept Paper guidelines, which
of the Concept Papers submitted should or should not be forwarded to the next step in the review
process -- the MCSC staff review.

�February 19:
The MCSC Staff Review of the Concept Papers took place. The papers were reviewed for
requirements, priorities, and preferences. MCSC staff also took into consideration: 1) Geographic
Diversity and Concentration- to ensure that the programs recommended are geographically diverse
and include projects in urban and rural areas. 2) Diversity- MCSC seeks to fund a broad range of
programs with various approaches to addressing community need.
February 21:
Based on the results of the peer and staff reviews, 23 individuals/organizations were notified that
their proposal was selected to proceed to the next step in the application process-- the submission
of the Comprehensive Proposal. Applicants selected received a copy of the feedback generated
from both the peer and staff review and were required to attend a technical assistance meeting. The
feedback provided each applicant with a list of strengths and weaknesses as well as items for
continuous improvement. The feedback was faxed and mailed to applicants.
February 26:
MCSC held a technical assistance meeting for applicants submitting a Comprehensive Proposal.
MCSC staff provided the applicants with an overview of the Michigan's AmeriCorps
Comprehensive Proposal and technical assistance on how to prepare a strong budget. Paula
Bilinsky from Project STAR, a national technical assistance provider, attended the meeting and
discussed writing quality objectives for AmeriCorps programs. At this meeting, applicants had an
opportunity to sign-up for a conference call with MCSC staff to review the Concept Paper
feedback.
March 21:
MCSC received 20 Comprehensive Proposals.
March 24:
MCSC notified applicants that their Comprehensive Proposal had been received.
March 26:
MCSC staff reviewed the Comprehensive Proposals. Each proposal was reviewed to determine
overall quality. Proposals were rated according to the criteria for the Comprehensive Proposal and
technical compliance. Based upon the strengths of the proposals and whether the proposals fully
addressed the issues as outlined to them in the Concept Paper feedback, MCSC staff made
recommendations as to which proposals would be included in the national competitive package and
formula package.
Staff review of the Comprehensive Proposals determined that 18 proposals were strong enough to
advance to the next stage of the review process-- MCSC Commissioner review.

March 31:
Applicants whose proposals may be included in the competitive package received the staff review
feedback in order to make revisions before final submission to CNS (pending MCSC
Commissioner approval).
April 1:
Renewal competitive proposals were submitted to MCSC.
April 7:
Revisions of the Comprehensive Proposal due to MCSC.

�April 10:
Michigan Community Service Commission meeting to review staff recommendations for
Michigan's AmeriCorps competitive package and possible formula package.

April 11:
Applicants will be notified as to whether the proposal submitted by their organization will be
included in MCSC's federal funding request (competitive).
April 15:
Michigan's AmeriCorps competitive package due to CNS.
Michigan's AmeriCorps formula renewal applications due to MCSC.

April - May 1997:
Possible new formula funded programs will receive feedback generated from staff review.
Revisions for Comprehensive Proposal due to MCSC.
June 6:
Michigan Community Service Commission meeting to review staff recommendations for new and
renewal formula programs.

June 20:
CNS will notify commissions of funding approval for competitive programs .

.July 1:
Michigan's AmeriCorps formula package due to CNS.
AU2USt 1997:

CNS will notify commission of funding approval for formula programs.

October 1997:
Earliest expected date for new Michigan's AmeriCorps and Education Award Only programs to
start.

�</text>
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                <text>Michigan Community Service Commission 1997-04-10 commission meeting Michigan's AmeriCorps grant review process</text>
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                <text>&lt;a href="https://gvsu.lyrasistechnology.org/repositories/2/resources/515"&gt;Our State of Generosity collection, JCPA-04&lt;/a&gt;</text>
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                    <text>II

GRANTE E/ PROGRAM NAME

Con t rac t Start

I

I

FT Mem bers

I

PT Members

I

95-96 Funding

I

I
95 -96 FTE

FTE Difference

1. 1996

$ 156.604

$13.050

12

0

$169, 145

$ 14,095

• 1,045

Oaklan d Unlverslly
AmertCorps Oakland

Sepl. 1. 1996

$241.704

$ 12,085

0

40

$241,350

$12 .068

+ 17

Ecumenclal Project S .AV.E. Caring
Togeth er Elderserve

Nov.

1. 1996

$251.591

$ 11.436

22

0

$24 1. 000

$ 12 .050

. 614

Big B rothers Big Sis ters
Circle Net

Ocl. I. 1996

$ 151.800

$ 13.800

I I

0

$25 1, 947

$15 ,934

• 2, 134

30
11 995-96)

0
(1 995-96)

$295,260

~9.842

$26 1.66 1

$ 13,083

, Marquette County Health Depl.
' AmeriCorps MILES

,

I

YEAR T HREE F UNDING
MICHIGAN'S AMERICORPS
I
96-97 Funding
9 6 -97 FTE

F anu l~ Independence Agen cy Citizen 's
Heal t Servi ce Corps

Nov.

Apr. 10, 1995
Gov. program

• 243

FLA (expansion gran l)

Dec. 29, 1996

$287 ,966

$9.599

25

10

UnJted Way Community S ervi ces Detroit's
Acad emic S uccess

Nov. I. 1996

$265.308

$13 .265

20

0

$48.57 1

$9.7 14

5

0

Eastern Mic hlgan Univers ity
Teams for School Success

Sep . I. 1996

$25 1. 759

$ 10.805

0

66
l27-2yr: 39- l yr)

$222.005

$ 11. 385

. 580

Fitzgerald Pu blic School
Fi tzge rald's Ameri Corps

Jan.

I. 1997

$ 135.6 12

$13,56 1

10

0

na

na

na

Unl ted Way of Genesee County
Genesee County AmeriCo rps

Sep. 22, 1996

$330.703

$ 11. 023

23

14

$320.099

$ 11.432

. 409

Grand Rap ids Service Corps

Sep. I. 1996

$280, 129

$8 ,489

33

0

$222.039

$8 .540

-5 1

Unlvers it y of Michigan
Mic h . Neigh borh ood Ameri Corps

J an.

I. 1997

$343.299

$10 ,728

22

20

$349,2 16

$ i 0 ,91 3

. 185

American Yo uth Founda ti on
Ru ral S tra tegic Acti on inJUalive

Sep.

16. 1996

$ 2 45, 475

$13 ,638

18

0

$305.863

$ 14.565

. 92 7

Boy's &amp; Girl's Club of Saginaw
Saginaw Am eriCorps Program

S ep . I. 1996

$289.382

$ 1 1,348

15

21

$283,679

$ i0,316

+ 1032

Volun teer Centers of Michigan
VCM AmeriCorps

J an.

$182,633

$6,088

15

30

na

na

na

261

201

$ 3 , 163,264

DASP (expansion gran l)

1. 1997
TOTAL

$ 3,462,536

• 528

Year Three FTE Cost

$11,027

Year Two FTE Cost

$ 12 ,488

Year One FTE Cost

$ 11,244

Year Three Formula FTE Cost

$10,916

Year Two Formula FTE Cost

$ 12,586

Year One Formula FTE Co• t

$11,284

Year Three Comp. FTE Cost

$11 ,529

Year Two Competitive FTE Cost

$11,998

Year One Competitive FTE Cost

$ 1 1,40 1

�YEAR FOUR FUNDING -MICHIGAN'S AMERICORPS (revised 4-9-97)
Legal Applicant/ Program Name

Funding Request

FfEcost

Ff

Pf

B-H-K Child Development Board:
Copper Country AmeriCorps

$ 226,661

$11,333

18

4

Grand Rapids Service Corps

$ 232,095

$9,284

25

0

Norther Mich. Community Mental Health:
Dreamcatchers Yolunteer Program

$ 71,194

$11,866

2

8

SOS Crisis Center:
Washtenaw Family Support Network

$ 52,990

$10,598

2

6

Van Buren Public Health De~artment:
Health Forward Mentoring roject

$ 113,094

$11,309

10

0

Youth Volunteer Corps of Muskegon County:
Volunteer Muskegon!

$ 95,835

$11,979

8

0

TOTAL (Formula)

$791,869

$10,701

65

18

American Red Cross:
AmeriCorps Youth Excellence in Service

$ 58,469

$11,694

5

0

Eastern Michicflan University:
CLASS: Coor inating Literacy for America's
Students' Success

$ 274,502

$10,558

3

46

**Family Inde~endence Ae_ency:
Citizens Hea th Service orps

$ 287,189

$9,573

30

0

Michigan D(frartment of Agriculture:
Michigan's round water Stewardship Program

$ 225,415

$11,271

20

0

Michigan Communities in Schools

$ 95,820

$11,978

6

4

New Detroit, Inc.:
Nonviolence KOPS

$ 259,226

$12,961

20

0

Oakland University:
AmeriCorps Oakland

$ 222,879

$11,578

.75
(3 2yr
PT= .75
FTE)

37

Olivet College:
Teachers Encouraging Educational Connections
in Calhoun County

$ 273,290

$13,665

10

20

Saginaw Public Schools:
Saginaw AmeriCorps

$ 271,691

$13,585

20

0

United Way of Genesee &amp; La~eer County:
Genesee County AmeriCorps rogram

$ 305,792

$9,266

20

26

**United Way Community Services:
Detroit's Academic Success Program

$ 318,521

$12,741

25

0

University of Michigan:
Michigan Neighborhood AmeriCorps Program

$ 402,798

$8,951

20

50

$ 179,266

$10,244

15

5

Young Detroit Builders:
Detrmt YouthBuild AmeriCorps

$ 232,578

$13,290

0

35

TOTAL (Competitive)

$3,407,436

$11,126

194.75

223

Average Program Cost $11,062 (formula)

Wa~e

County Neighborhood Legal Services

(W NLS):

WCNLS AmeriCorps Community Service Program

Average Program Cost (competitive) $11,525
•• denotes competitive renewal profeams.
Please note that FIA is submitting t e Subtitle H grant competitively.

Total Average Program Cost $11,386

�YEAR FOUR FUNDING -MICHIGAN'S AMERICORPS
Legal Applicant/ Program Name

Funding Request

FfE cost

Ff

Pf

d-H-K Child Development Board:
Copper Country AmeriCorps

$ 226,661

$ 11,333

18

4

Grand Rapids Service Corps

$ 232,095

$ 9,284

25

0

Norther Mich. Community Mental Health:
Dreamcatchers Volunteer Program

$ 71,194

$ 11,866

2

8

SOS Crisis Center:
Washtenaw Family Support Network

$ 52,990

$ 10,598

2

6

Van Buren Public Health Department:
Health Forward Mentoring Project

$ 113,094

$ 11,309

10

0

TOTAL (Formula)

$ 696,034

$10,546

57

18

American Red Cross:
AmeriCorps Youth Excellence in Service

$ 58,469

$ 11,694

5

0

$274,502

$ 10,558

3

46

$ 287,189

$ 9,573

25

10

$ 225,415

$ 11,271

20

0

$ 95,820

$ 11,978

6

4

New Detroit, Inc. :
Nonviolence KOPS

$ 259,226

$ 12,961

20

0

Oakland University:
AmeriCorps Oakland

$ 222,879

$ 11,578

3

37

$ 273,290

$ 13,665

20

0

Saginaw Public Schools:
Saginaw ArneriCorps

$ 271,691

$ 13,585

20

0

United Way of Genesee &amp; Lapeer County:
Genesee County AmeriCorps Program

$ 305,792

$ 9,266

20

26

United Way Community Services:
Detroit's Academic Success Program

$ 318,521

$ 12,740

25

0

$402,798

$ 8,951

20

50

$ 179,266

$ 11,032

15

5

Young Detroit Builders:
Detroit YouthBuild AmeriCorps

$ 232,578

$ 13,290

0

35

TOTAL (Competitive)

$ 3,407,436

$ 11,582

177

213

Eastern Michigan University:
CLASS: Coordinating Literacy for
America's Students' Success
Family Independence Agency:
Citizen's Health Service Corps
Michigan Department of Agriculture:
Michigan's Groundwater Stewardship
Program
'-- Michigan Communities in Schools

Olivet College:
Teachers Encouraging Educational
Connections in Calhoun County

University of Michigan:
Michigan Neighborhood AmeriCorps
Program
Wayne County Neighborhood Legal
Services (WCNLS) :
WCNLS AmeriCorps Community Service
Program

�</text>
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                  <text>1968-2014</text>
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              <description>An unambiguous reference to the resource within a given context</description>
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              </elementTextContainer>
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            <description>An unambiguous reference to the resource within a given context</description>
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          <element elementId="50">
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Michigan's AmeriCorps
1997-98 Applications Recommended for Funding
Proposal Narne

Legal Applicant

COMPETITIVE APPLICATIONS

I

Genesee County AmeriCorps Prograrr(t.A

o"'-t:}

-

"

-,-p~
V\.lltD

Michigan Neighborhood AmeriCorps Program

{) )6

88.75

82

University of Michigan o._\1 o ddt!~S

84.76

80.8

83.75

89

80.25

63

78.5

66

Young Detroit Builders

77.5

66

MI Communities in Schools

77.25

57

Oakland' U ni versi ty

Teachers Encouraging Educational Connections in Calhoun Colll/: ::Olivet College

-rP
MT

Detroit YouthBuild AmeriCorps
R

Michigan Communities in Schoo(s

-

U)E'o't

Peer Review
Concept Paper

United Way of Genesee/Lapeer Co

CLASS: Coordinating Literacy for America's Students' Success ~ ~astern Michigan University ~~ ~ ~~~AmeriCorps Oakland

Staff Review
Comprehensive
Proposal

Wayne County Neighborhood Le'gal Services AmeriCorps
Community Service Program

r;,'vJ

Wayne County Neighborhood Legal
Services

73

81.1

AmeriCorps Youth E~cellence in Service (YES)

~b

American Red Cross

73

79.5

68.25

63.8

MI Department of Agriculture

67.5

70

School District, City of Saginaw

63.3

53

Nonviolence KOPS

Michigan Groundwat §(.Stewar~ship Program
Saginaw AmeriCorp~

kA /RJ ~ew Detroit, Inc.

vJeo.Wh6 ~~ /

-rP etA-+:)

FORMULA APPL'icATIONS

\.

..1b /M'T
115)&amp; I

DS" /[(N
Copper Country AmeriCorps
~-i~ h..m.
""'
Van Buren Public Health Department Mlku+~J M~•

SOS Crisis Center

79

85.8

BHK Child Development

78

88

Van Buren Public Health

71.5

67

Northern Michigan Community Mental Health/

Northern MI Cornm. Mental Health

65

68.3

54.75

67.4

50

32

Washtenaw Family Support Network

Volunteer Muskegon!
Grand Rapids Service Corps

(

I

YVC Muskegon
Grand Rapids Service Corps

�Michigan's AmeriCorps
1997-98 Programs Not Funded
Peer Review
Concept
Paper

Reason for Not Funding

Proposal N arne

Legal Applicant

Big Brothers/BigSisters:
CircleNet

Big Brothers/Big Sisters

n/a

93

Comprehensive Proposal not
submitted

Wayne State University

Wayne State University

53

67.5

Comprehensive Proposal not
approved

Karbalaa Education and
Cultural Center

Karbalaa Education and Cultural
Center

55.5

67

Comprehensive Proposal not
approved

Expanding Horizons

Youth Volunteer Corps YMCA

n/a

66

Concept Paper not approved

AmeriCorps Program of
Volunteer Impact

Volunteer Impact

n/a

55.4

Concept Paper not approved

School Based AmeriCorps
Project

Wayne County Regional
Educational Service Agency

n/a

55.4

Concept Paper not approved

Focus HOPE, Inc.

Focus HOPE, Inc.

n/a

55

Comprehensive Proposal not
submitted

Habitat for Humanity

Habitat for Humanity

n/a

44

Comprehensive Proposal not
submitted

One Family for Success

IMPEL Individual/Family
Growth, Inc.

n/a

41

Concept Paper not approved

Staff Review
Comprehensive
Proposal

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1997-98 Applications Recommended for Funding
Proposal Name

Legal Applicant

Staff Review
Comprehensive
Proposal

Peer Review
Concept Paper

COMPETITIVE APPLICATIONS
Genesee County AmeriCorps Program

United Way of Genesee/Lapeer Co

88.75

82

Michigan Neighborhood AmeriCorps Program

University of Michigan

84.76

80.8

CLASS: Coordinating Literacy for America's Students' Success

Eastern Michigan University

83.75

89

AmeriCorps Oakland

Oakland' University

80.25

63

Teachers Encouraging Educational Connections in Calhoun Co.

Olivet College

78.5

66

Detroit YouthBuild AmeriCorps

Young Detroit Builders

77.5

66

Michigan Communities in Schools

MI Communities in Schools

77.25

57

Wayne County Neighborhood Legal Services AmeriCorps
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Wayne County Neighborhood Legal
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73

81.1

AmeriCorps Youth Excellence in Service (YES)

American Red Cross

73

79.5

Nonviolence KOPS

New Detroit, Inc.

68.25

63.8

Michigan Groundwater Stewardship Program

MI Department of Agriculture

67.5

70

Saginaw AmeriCorps

School District, City of Saginaw

63.3

53

FORMULA APPLICATIONS
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SOS Crisis Center

79

85.8

Copper Country AmeriCorps

BHK Child Development

78

88

Van Buren Public Health Department

Van Buren Public Health

71.5

67

Northern Michigan Community Mental Health

Northern MI Comm. Mental Health

65

68.3

Volunteer Muskegon!

YVC Muskegon

54.75

67.4

Grand Rapids Service Corps

Grand Rapids Service Corps

50

32

�Michigan's AmeriCorps
1997-98 Programs Not Funded
Proposal N arne

Legal Applicant

Big Brothers/BigSisters:
CircleNet

Big Brothers/Big Sisters

n/a

93

Comprehensive Proposal not
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Wayne State University

Wayne State University

53

67.5

Comprehensive Proposal not
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Karbalaa Education and
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Karbalaa Education and Cultural
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55.5

67

Comprehensive Proposal not
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Expanding Horizons

Youth Volunteer Corps YMCA

n/a

66

Concept Paper not approved

AmeriCorps Program of
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n/a

55.4

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School Based AmeriCorps
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Wayne County Regional
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n/a

55.4

Concept Paper not approved

Focus HOPE, Inc.

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n/a

55

Comprehensive Proposal not
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Habitat for Humanity

n/a

44

Comprehensive Proposal not
submitted

One Family for Success

IMPEL Individual/Family
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n/a

41

Concept Paper not approved

Staff Review
Comprehensive
Proposal

Peer Review
Concept
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Reason for Not Funding

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                    <text>Testimony to the Michigan Community Service Commission

: ·~-'. ·&gt;

March 25, 1997
Mrs. Engler, Ladies and Gentlemen of the Commission. Thank you for inviting me to comment on the
topic before us today.
The views that I will express today are my own and perhaps no one else's; they are not to be construed as
representing the views of the Corporation as a whole or any other persons within the Corporation.
Even with as many views as are represented here today, all of us together represent only a small fraction
of the people who are involved in and interested in community service and volunteerism. I read the
Lansing Journal these days (since the Detroit papers have been first on strike and now in a lock-out
situation) and I noticed on Thursday a small headline that read "A celebration of Community Service."
"How wonderful ," I thought . "Maybe I'll see some names I know. Maybe Janet Clark has a new project
she hasq't told me about yet." As I read the clip it turned out to be a notice about the Delta Sigma Theta
Sororjt}: celebrating 37 years of community service. Delta Sigma Theta is a sorority of African-American
women formed in 1913 at Howard University. The Lansing alumnae chapter was formed in 1960 and has
several community service programs in the local area. A reminder that there are many more of us than we
sometimes remember.
Those of us here today will give you an interesting but small sampling of opinion on the topics proposed;
it is a good start, however.
One of those topics concerns the "strengths and weaknesses of the Michigan Community Service
Commission as presently constituted and as currently involved.
There are of course strengths and weaknesses of any organization .....
The purpose, mission, and goals as outlined in the OPERATING PROCEDURES for the Commission do
not appear to need any revision. They outline a wide range of activities and communications in support of
community service and volunteerism involving residents from all ages and backgrounds serving in all
areas of life in Michigan.
These are indeed the mission and goals I would propose for a Commission if they had not atready been
devised. What I believe can come from this mission is a broad evocation of service in Michigan and one
which
helps to ensure that programs and resources are widely spread and geographically balanced,
facilitates the formation and growth of local collaborative efforts
reinforces priority consideration to Michigan ' s needs and wishes, and
smooths the way, especially within State Government, for getting things done.
But let's be honest. This meeting today is about something else.
Underlying this meeting today is the continuing jostling for power over the community service programs
funded by the federal government. The proposed or threatened "takeover" of all the funding by either the
State Commissions or by the State Offices of the Corporation has generated considerable heat and rather
little understanding and absolutely no benefit to any of our combined constituency.
Nationally, and here in Michigan, some people fear the so-called takeover of all the programs by the State
Commissions (didn't know you were such a threatening bunch, did you?). Nationally and here in
Michigan, Commissions and their staffs are maligned as upstart, inexperienced, and incompetent. Fears
are raised that tried-and-true programs will be indiscriminately destroyed and that rules protecting
vulnerable populations will be abolished.

�Nationally and here in Michigan, some people resent that the devol~tio~ of powers to the States has not
included devolution of all the money and all the community serviCe programs. Nationally and here in
Michigan the federal employees of the Corporation are maligned as rigid, obsolete, and incompetent.
Accusations are made that new service programs will be squeezed with rules and overlaid with hidebound bureaucracy.
Much criticism is raised and many potential disasters are predicted if one side should prevail over the
other.
It seems to me unfair and insulting to suggest that the staff of the Michigan Commission- or any other
Commission - could not learn and would not abide by the laws and rules governing the VISTA and
Senior Corps programs. It is equally unfair and absurd to suggest that the staff of the Michigan
Corporation for National Service office could not learn and would not abide by the laws and rules
governing the AmeriCorps programs and the Learn and Serve programs. Of course, this would not be
'·
.
true.
~
.;

'

..;

This whole issue of who's going to be IN CHARGE, I thought, was set aside last year after a group of
Executive Directors and CNS State Directors came to consensus over how to overcome some of the
difficulties and obstacles. The consensus was to encourage each state to determine its own way of working
together- with Commission, Corporation, and Departments of Education coming to their own
individualized plans of action. The idea of a "unified plan" came out of these discussions. All the parties
took this agreement seriously and were working to address it locally.
The good-faith efforts of all the states who took this agreement seriously were undermined -betrayed I
must say- by some people in Washington for whatever their reasons might have been. The events and
recriminations of the last few months can be explained ad nauseam, but after Washington's so-called
"accidental emission," every constituency of the Corporation began firing weapons. What minimal trust
that had developed among the parties was destroyed.
Now we find ourselves here today in the aftermath of that debacle.

So what is all the fuss about over the structure of how the federal money for community service programs
comes to Michigan:
Who is complaining about the way things are done now?
Who is unhappy and wants so desperately to make things different?
Is it the public at large; is it disappointed applicants; is it successful project operators?
I think it is none of these.
If it is none of these, why would we want to reinvent what already exists. The problem really is that we've
gotten ourselves trapped in a focus on FIXING a few flaws when we should just get busy and work
smarter. The human impulse to tinker and fix things up is well known to all of us. We also know how
most "new and improved" products on the market are only repackaged and more expensive than the
originals.
In most areas of life, after we reach a certain level of functioning, the payback of additional
"improvements" is relatively limited. The cost of such relatively small improvements can be very high
and in the end counterproductive to the larger enterprise. There is the additional risk of negative
unintended consequences which are worse than the thing we started out to fix.

�We- you as Commissioners and the rest of us as staff and other benefiCi'aries of the federally-funded
community service and volunteer programs - must acknowledge the flaws in our systems and work to
minimize their effect, but I must emphasize that none of the flaws are fatal and none are serious enough to
warrant the kind of time and tempest that has consumed so many of us for the last year and a half
We all may have different views of what would be the "IDEAL" arrangement. I know that Frank Dirks
and I have different views on many things, but we had begun to work quite productively together and had
been able to bring some things of value to the state and to individual programs and participants by doing
so.

We've come to understand different points of view; different approaches to problems; and different styles
of work. Interagency collaboration is not easy, as all of you know.
'·

But in the end the cooperation and the learning environment have benefited both our operations and our
imrnedl'hte constituencies.
We have made mistakes- separately and together- and will again, I'm sure- separately and together.
Were there to be someone else in my place and someone other than Frank at the helm of the Commission,
there might be different mistakes, but there definitely \Vould be mistakes and missed opportunities and
misunderstandings. That's life.

We all like our own ideas best usually. If you must know my opinion on the IDEAL way to channel
Corporation for National Service programs into Michigan communities I'll tell you, but I prefer to leave
well enough alone. And to stop talking about changing the way it is now.

If I had the power to go across the street today and start over again, I would create a different structure.
The federal funding through the Corporation for National Service is for NATIONAL SERVICE, not
simply community service. The programs are envisioned as nationwide in scope, nationwide in interest,
and derive their participants from the nation as a whole. Not FEDERAL, necessarily, but definitely
NATIONAL.
There must remain a national focus and identity. Otherwise we devolve into 48,49, or 50 state service
programs.
The "national" in national service is best preserved through a workforce network that is state-based and
nationally-connected, and is positioned to respond to and be held accountable for local and national
initiatives alike. The Corporation State Offices have that workforce. In my opinion, all Corporation for
National Service funding and program decisions should flow through the Corporation State Offices. For
more than 20 years, federal employees in these offices have successfully balanced the rules and priorities
of national program designs with specific local needs and requirements.
What would happen to the Commissions in my personally-designed world across the street?
I would have a Commission for all of the purposes that are currently in your OPERATING
PROCEDURES. Your function as Commissioners would not change. You would be the functional and
influential link between State government and federal programs.
But hey we ' re not going across the street. We're right here. What do we do? What should

you~

�I encourage you to become as involved as you can in meeting and obsen;ing the participants in all kinds of
community service and volunteer programs in your areas. Consider how insights from these efforts might
be publicized and shared with others. Encourage a learning environment within the Commission.
Encourage staff to provide you with opportunities to publicize your support for community service among all ages and in all areas of the state. Continue to provide public recognition for voluntary efforts of
all kinds. Seek ways to ensure that Michigan law and policy places a value on volunteer service, in areas
such as liability insurance and others. Help to bring additional partners into the community service arena.
Play an active and assertive role in establishing state and statewide priorities and focus areas for
community service. Seek out, analyze, and help all of us to learn from successful collaborative ventures.
Keep your mission and goals as they are stated already.
Nowhere do they seem to call for you to OPERATE, DIRECT or ADMINISTER community service
programs; 'they call for facilitating; they call for encouraging; they call for promoting and recognizing. I
urge yop io stay focused on those functions. No one that I know of has proposed that State Commissions
take ov~r the roles of the private Volunteer Centers; why should it seem logical to propose taking over
administration of VISTA or the Senior Volunteer programs? No one would seriously entertain the
Commissions taking control of civic and service clubs and sororities; why would the Commission envision
taking control of VISTA and the Senior Volunteer programs? Obviously the lines of control will be
drawn somewhere; I suggest you leave them where they are .. and work toward a COORDINATED
PLURALITY of organizations in this field .

And lastly, continue to propose Michigan ideas for Michigan people. The federal government should not
be the only or even the largest player in community service in Michigan. Let Michigan devise and find
funding for its own community service innovations on a variety of levels and from various sources as I
know you are already beginning to do.

What can work for us in the way of structure is a collaborative partnership such as the one which has
flourished between the Feds and the State regarding Senior Volunteer programs. This 20-year-old
working relationship provides benefits to communities and seniors alike; safeguards taxpayer interest;
maintains the integrity of programmatic intent; results in a balanced response to local needs within a
framework of STATE and National priorities. This partnership has simplified life for grantees and project
staff, and provided coherent direction and support. It didn 't start out that way, however. No one would
guess from observing our two organizations today that the relationship actually began in hostility,
suspicion, acrimony, and a power struggle for control. The partnership is under considerable strain these
days but the difficulties for us are not "made in Michigan." They come from outside Michigan, and we
are doing everything we can to prevent those influences from destroying what has been built over 20
years. I direct your attention at length to this example as I think it gives us hope that we could get beyond
the current acrimony and suspicion in the community service arena and begin to work toward a new era of
close cooperation.
If we do care about providing good programs to the people of Michigan, and if we care about the longterm survival of the current program designs and funding, then we had better get to work and put an end
to this power struggle. The damage of the last 2 years---- most especially the damage of the last few
months --- cannot be undone, but it can perhaps be overcome.

�MICHIGAN ASSOCIATION OF
RETIRED AND SENIOR VOLUNTEER PROGRAM DIRECfORS
9851 Hamilton, Detroit, Michigan 48202

+ (313)883-7764 +

FAX 883-3957

·- ... .

Joy Graves
President
Wayne County
Linda Lark
Vice President
Kent County
Gloria Sanderson
Secretary
Crawford and
Roscommon Counties
Kathy Herrala
Treasurer
Marquette County
CarlaBufe
Charlevoix and
Emmet Counties
Janet Clark
Ingham, Eaton and
Clinton Counties
Sandra Dalrymple
'1ecosta and
,ceola Lake Counties
BethDebano
Macomb County
Wilma Kahn
Kalamazoo County
Jill Kind
Washtenaw County
RSVP Director
Grand Traverse Bay Area
Hersh ell Masten
Oakland County
Pam McCrum
Jackson County
Theresa Nelson
Delta, Menominee
&amp; Schoolcraft Counties
Karen Reid
Genesee and
Shiawassee Counties
Susan Smethurst
Otsego County
Meg Smith
Monroe County

March 17, 1997- Michigan Community Service Commission Public Hearing

Mrs. Engler, Mr. Dirks, members of the Community Service Commission. Thank you
for providing the opportunity to speak with you today. It is very important that we can
meet together to discuss these very important issues.
My name is Joy Graves. I have been the Director of the Retired and Senior Volunteer
Program of Wayne County for nine years. Two of our RSVP volunteers, Warren
Black and Ann Evans, serve on the Senior Advisory Council for the Commission. I am
also President of the Michigan Association of RSVP Directors. It is in that capacity
that I come before you today.
Let me briefly tell you about RSVP. RSVP is the Retired and Senior Volunteer
Program. Please note the words "senior volunteer" in our designation. Each year in
Michigan, nearly 10,000 volunteers, ages 55 and older, spend 18 hundred
thousand. ...nearly two million hours.... meeting a variety of human and community
needs which touch all generations.
We are not a service program. We are a senior volunteer program which enriches the
lives of seniors by enabling them as volunteers to provide service. The legislated
purpose of our program is to "empower older individuals to contribute to their
communities through volunteer service, enhance the lives of the volunteers and those
whom they serve .... " Notice that the person comes first, their service second. When
we received funding for our programs from the Michigan Office of Services to the
Aging, they also emphasized the importance of the benefit !O the seniors by saying
that these programs are "designed to address the needs of the older volunteer, first,
and then to serve the needs .... "

What are the strengths and weaknesses ofthe way national and community service
programs are supported in Michigan? We look to our state office and to OSA for
our support. The Corporation for National Service in Washington has been, and
continues to be, primarily interested in Americorp and Americorp' s survival. We are
deeply concerned that the support that we once received from Washington, before
coming to the Corporation has, indeed, been eroded. The Commission' s focus
primarily involves youth in the field of service both as participants and as recipients.
For 26 years, our state office, however, has been readily available to answer our
questions and to help us find new and creative solutions to our community' s
problems. They support the mission ofbeing senior programs, first, service programs
second. The state office understands that, by supporting and encouraging seniors, the
community will also be served. The state director and staff are the experts that guide
our programs. They also work in partnership with OSA staff; our local sponsors;

�\ ,1ARSVPD Testimony - page 2
community nonprofits ; and other organizations to support senior volunteers v;hile they meet community needs .

n -rhe ideal, what is the besT 1my rhat national and community service and mlunteerism should be supported in
.\fichigan? Our mission is senior volunteerism, so I will address that issue. Ideally, our state office will continue to
be a viable and reliable source of support. The partnerships formed, and the 26 years of experience in administering
our programs should continue. The current system allows for flexibility in identifying the needs of the indiYidual
communities, as well as, addressing the needs designated by the Corporation in Washington.
There have been proposals to eliminate our state offices. We question the wisdom of such a decision. \Vhy change
a system that so ideally meets the needs of our programs, our volunteers and our communities? \Vhat efficiency can
be gained by stripping our programs and the communities they serve of experienced, dedicated support and damaging
effectiYe partnerships that make our programs the low cost, creative solutions to many of our communities '
problems?
If the detern1ined anempts to eliminate our state offices do ultimately succeed, then there is only one clear choice for
the administrative and funding control of our programs. The Michigan Offices of Services to the Aging has provided
firm leadership and support for our programs and oversight for our state funding for 14 years. They are already part
of the partnership, I speak of, and are experienced and creative in recommending appropriate ways for senior
Yolunteers to aid in solving community problems. Because they already provide support and administer funding for
programs for seniors throughout the state, including all of the senior volunteer programs, OSA has the knowledge
needed to carry out our stated purpose.

What should the Commission do to support national and community service and volunteerism in Michigan ? Again,
-will address senior volunteerism because ours is a senior volunteer program. We appreciate the Commission' s
.. ccision to establish a Senior Advisory CounciL This demonstrated an appreciation for the expertise and value of the
seniors in our state. We hope that they will continue to look upon the seniors in Michigan as a source of wisdom ,
experience and an example of productive aging. We would hope that the Commission could be more creative in the
membership of the Council by including a broader cross-section of senior representation such as AARP, religious
leaders, and collaborations with retired professionals, i.e. , retired nurses and teachers. The Advisory Council needs
to become a more functioning body with goals and objectives. The momentUD1 of the Council seems to be waning.
Ti1wt can the Commission do to support national and community service and volunteerism in ~Michigan ? We hope
that the Commission will , basically, leave the senior volunteer programs alone. W_e provide seniors with the
framev,rork to improve their ovm lives while serving others. The Commission should recognize the strength of seni or
Yolunteers without exploiting seniors as cheap labor. To try to dictate what a volunteer will choose to do is an
oxymoron. Senior volunteers, actually volunteers of any age, cannot be forced to provide service for free . Sen·ice
and volunteerism are not synonymous. To be an effective RSVP volunteer, there must be benefit to the senior first.
and service to the community, second. Otherwise, volunteerism becomes exploitative.
The Commission must recognize this subtle, yet vital, difference between service and volunteerism. The
Commission' s programs are predominately service programs for youth. We are volunteer programs for seniors.
There is a vast difference.
Again, thank you very much for providing this opportunity to express our views . We look forward to working
r01laboratively with the Commission on projects in the future thus puning to good use the strengths of each entit)~

�MCSC TESTIMONY . .._. ·:.
MARCH 25, 1997 HEARING
TESTIMONY OF LINDA LARK, RSVP DIRECTOR
(Note: Topics in italics are those Frank Dirks stated I should address in his letter to me of
March 20, 1997.)

1. Name, Position, &amp; Program Description:

I am Linda Lark, Director of the Retired &amp; Senior Volunteer Program of Kent
County. First, I thank the First Lady and Commission for the opportunity to address the actions
of the Community Services Commission and the older American programs.
RSVP was authorized by Congress 25 years ago under the Older Americans Volunteer
Act. Our purpose is to provide challenging and meaningful volunteer opportunities for
residents aged 55 and over. These opportunities give them a chance to serve their
communities, explore new interests, remain active, &amp; avoid isolation so common with older
Americans. With the help of RSVP, non-profit organizations are able to enhance and expand
the services they provide. RSVP volunteers serve without compensation. Those who would find
volunteering a fmancial hardship can request assistance with transportation and meals.
Volunteers also receive training and insurance protection while volunteering.
During 1996, 1,036 RSVP volunteers of Kent County provided 252,000 hours of their
expertise , skill , and time to private and public non-profits or proprietary health care
organizations.
About 50% of Michigan' s RSVP volunteers serve older people in their homes &amp;
communities. They deliver meals and provide essential services such as transportation, shopping
assistance, respite care, friendly visiting, telephone reassurance, home repair, tax preparation,
You Are Not Alone reassurance visits and more. Many congregate nutrition programs, senior
centers and nursing homes would find it difficult to operate without RSVP. Our volunteers are
found in a multitude of programs developed to benefit the environment, local neighborhoods ,
children, low-income, homeless or disabled persons .
We actively support collaborative initiatives such as Strong Families/Safe Children and
Systems Reform by promoting the services of older volunteers as a resource in meeting the
needs of families and developing programs which support childhood immunization initiatives and
relative caregivers.
2. Strengths and weaknesses of the way CNS programs are supported in Michigan:
We are, and have been since our conception, an older American program. We are here
to benefit the senior and as a second benefit, we benefit the community. We are not about
service. We are about seniors.
Since we were put under the Corporation for National Service, we find ourselves being

�the National Senior Service Corps. Our senior programs are .~tilized to validate new volunteer
initiatives and then efforts are put in place to change ·us·: into a service organization; deemphasizing the senior's needs, talents, and contributions.
Studies have proven that older people who volunteer have more positive attitudes, higher
self-esteem, better health and live longer lives. Healthy, active older people cost society less
than frail, sick older persons.
Clearly, it is a weakness of the Corporation and consequently the Commission to change
us into yet another "SERVICE" Corps. We provide service to our communities now.
They recognize that service with their dollars. My project's budget is over $174,000
a year. $56,000 comes from the Corporation. Over $100,000 comes from the community
because they know we get the job done. get it done well and cost-effectively.
Incidentally, my annual salary as Director of the RSVP Project is less than the cost of
one AmeriCorps Volunteer.

The Ideal, What is the best way that National and Community Service and Volunteerism
should be supported in Michigan?
Stop trying to change the Older American Programs. We aren't broke. Please stop
trying to "fix" us. We are not service-first programs. We are senior-first programs. This
single comment addresses all of the questions in your letter regarding today's hearing.
I would like to give you an example of what I am talking about by telling you about one
of the over 1,000 volunteers in my project:
Volunteer's Story here .... Jim Muir's Stozy
Jim's contribution to his community will benefit future generations and communities
beyond this state. Talk about Impact!!
Jim gave me permission to share his story today and stated, "You have to leave the
freedom of choice in RSVP. Without it I won't stay there and neither will other seniors.
Emphasizing service could be the end of the program."
RSVP's focus on the senior helped Jim Muir "handle living" and as a result look what
we have gained! Can this country afford to lose even one caring, talented senior?
What
arrogance to assume a Corporation or Commission knows best what the communities' needs are
or what gifts we will allow the seniors to share!

�11r1a

L~r')

MICHIGAN COMMUNITY SERVICE COMMISSION
PUBLIC HEARING TESTIMONY
MARCH 25, 1997

ARIA LARSEN, DIRECTOR
SENIOR COMPANION PROGRAM
FAMILY SERVICE AGENCY
202 E. BOULEY ARD DRIVE STE. II 0
FLINT, Ml 48503
810-257-3769

I have been asked to represent our Senior Companion Program in Lapeer and Genesee Counties
as well as the eight other Senior Companion Programs in Michigan. I have been the Director of
our Senior Companion Pro!:,rram since it was started 13 years ago. Prior to the creation of our
Senior Companion Pro!:,rram, I was the Director of the Foster Grandparent Program in our area
for two years and then assigned joint directorships ofboth Programs for two years for a total of
15 years as a Director of National Senior Service Corps Programs in Michigan.
The Senior Companion Pro!:,rram recruits, trains, assigns and supervises seniors who wish to be a
volunteer in their community and are 60 years of age and older and meet income guidelines
( 125% of poverty). Staff of the Senior Companion Program support the senior volunteer in their
volunteer efforts and provide advocacy for their volunteers in needs they may have outside of
their volunteering experience. An annual physical is provided for the senior as \veil as a daily
meal allowance and travel reimbursement. An hourly stipend ofS245 for a maximum of 20
hours \\eek of volunteering in the community is also provided for the senior volunteer. These
benefits help support the effort and costs of volunteering for the volunteer and improves their
qua lity of life.
Our Senior Companion volunteers visit and help special needs adults, 21 years of age and older
in Lapeer and Genesee Counties who are living independently or \vith their families or in foster
care homes. group homes. adult day care centers, adult education programs, day treatment
programs and nursing homes. These special needs adults are referred by community agencies
who have written abrreements v,:ith the SCP to be matched with senior volunteers by the Program
staff. The community referral agencies are there for the needs of their adult clients and the
Senior Companion Pro!:,rram is there for their Senior volunteer. By \VOrking together the Pro!:,rram
and the referral agencies work together to meet the needs of the volunteers and the clients. The
special needs these adults may have are : developmental disabilities, mental illness, frail health,
dementia and physical handicaps. The goal of the senior volunteers' efforts with their assigned
clients is to allow the clients to live as independently as possible by providing companionship,
advocacy. respite. and social activities to their assigned clients and their families

�The senior volunteer is served by enabling them to remain independent and active in their
community by being part of the Senior Companion Program. · The relationships they build with
their assi!:,'Tled clients benefits both the Senior volunteers and the referred adults. Two special
!:,'TOups of individuals, the low income senior volunteer and the special needs adult are served for
the cost of one, making the SCP very cost efficient
In Lapeer and Genesee Counties we have 45 volunteers actively serving 248 clients in the
community through 21 community referral sources.
The State of Michigan began funding National Senior Service Corps Pro!:,rrams (NSSC) 20 years
ago . The funds came from the Department of Mental Health (DMH) and the Office on Aging
(OSA) through OSA to local sponsor agencies across the State. When the State began funding
NSSC Programs there was only one Senior Companion Pro!:,rram. Now there are nine Programs
with only two of the SCP funded primarily by the Corporation for National Service (CNS). The
State of Michigan has funding in all the SCP, FGP and RSVP in Michigan except one Senior
Companion Program. There are more state funds in the NSSC Programs in Michigan than
federal funds. Our Program is a state funded program with a small federal PNS grant that
supports three additional Senior Companion volunteers.
O ur Programs are very fortunate in Michigan to have the state funds and the full support of OSA
in administering them . OSA ' s priority is the well being of seniors in Michigan. It understands
the needs of seniors and the problems that confront them . The extra bonus is that OSA
recob'Tlizes the NSSC Prot,rrams as volunteer prot,rrams for seniors and promotes them as a service
to senior volunteers as well as the volunteers ' community. This was the purpose of the NSSC
Probrrams when they began thirty years ago through the federal agency (ACTION) under the
Domestic Volunteer Service Act. Before the Corporation was formed and our name was
changed to the NSSC our Pro!:,rrams were known as the Older American Volunteer Programs
(0 A VP ). The name supported the original purpose of the Probrrams ofthe emphasis being
placed on the senior volunteer over any community service they provided.
The Corporation is changing the purpose of the NSSC Programs to have the emphasis on the
service the senior volunteers provide the community over the service to the senior volunteer to
tit in with the service orientation of the Corporation and its other Programs such as
AMERICORPS and LEARN AND SERVE.
In Michigan the Corporation ·s State office is required to adopt this same emphasis. However,
the state office has monitored and funded the NSSC Pro!:,rrams, tirst as the ACTION state office
and nO\v as the Corporation state office since these Pro!:,rrams began thirty years ago. The
Programs are comfortable with the state oftice as a known entity and the Corporation State
O ffice works .... ell with OSA giving a solid base to all the NSSC Pro!:,rrams in Michigan.
Unfortunately, not all the states which have NSSC Programs across the country have state offices
on aging or even Community Service Commissions like we have in Michigan. What the NSSC
Program s nationall y do have in common is the Corporation State Offices. What has made the

�NSSC Programs successful and so long-standing with bipartis~n .support is the consistent fiscal
and programmatic oversight and structure nationally with the Co-rporation State Offices.
The fiscal and programmatic structure for the NSSC Programs in Michigan currently meets the
needs of the Programs through the oversight of OSA and the Corporation State Office. It is a
system that has worked for over twenty years and has made the Michigan NSSC Programs some
of the best in the country. Our Programs have been able to meet the needs of our senior
volunteers and enable them to be part of the their local community support systems that works
toward meeting the needs identified by their own local community.
The Michigan Community Service Commission can support our NSSC Programs by facilitating
information about the NSSC Programs in Michigan to their AmeriCorps and Learn and Serve
Programs in the state. The Commission also needs to promote older adult service as part of
AmeriCorps. Individuals who attend college later in life would appreciate an opportunity to get
tuition assistance by providing community service. I have not seen or heard of any older adults
being AmeriCorps service providers in Michigan and it is my understanding AmeriCorps was
open to all ages of qualified Americans. Because the Michigan NSSC Programs promote the
senior over service, we feel we are not a good fit with the service oriented and youth oriented
AmeriCorps and Learn and Serve prot,rrams nationally and in Michigan.

�MICIDGAN COMMUNITY SERVICECOMMISSION
PUBLIC INFORMATION GATHERING' MEETING
ON SERVICE AND VOLUNTEERISM IN MICIDGAN
Presented by:
Bradley J. Johnson, Executive Director
Volunteer Center of Mid-Michigan

Thank you for the opportunity to share my organizations views of service and volunteerism in
Michigan. The Volunteer Center ofMid-Michigan, formerly known as the Voluntary Action
Center has a long 45 year history of connecting people and resources in the Capitol Community.
The Volunteer Center is aligned and affiliated with the Capital Area United Way, Volunteer
Centers of Michigan (VCM is the state association representing over 27 volunteer centers),
Michigan Nonprofit Association, and the Points of Light Foundation (supporting over 500
national volunteer centers). It is through these connections that we, as community practitioners
ofvolunteerism, are able to forge ahead in an ever changing nonprofit dynamic.
Much like that of our statewide network of Volunteer Centers, the Volunteer Center of MidMichigan is positioned within the greater Lansing community to respond quickly to community
needs. To accomplish this we are tasked as the community volunteer clearinghouse to over 300
nonprofit organizations. In addition, our mission is to promote and develop volunteerism, match
volunteers with nonprofit organizations, and address select unmet community needs. It is only
by following our vision of "mobilizing people and resources to deliver creative solutions to
community problems" that we are able to accomplish our mission.

The Volunteer Center has had the opportunity to become involved with the Michigan
Community Service Commission on a number of levels: As an VCM AmeriCorps/Michigan
AmeriCorps grant recipient, through community outreach during the numerous volunteer
mobilizations (ie: Day of Caring) where staff joined in the celebration of volunteerism, as a judge
for the Governors Service Award, and though the use of the numerous publications produced
through the Commission.
During the Volunteer Centers 45 year history we have had the opportunity to observe numerous
national and community service initiatives. As an organization typically outside the normal
realm of these programs, the Volunteer Center has had the occasional opportunity to observe, and
in other cases became intimately involved within, the operations of those national and
community service programs. The Volunteer Center's experience with the operations, efficiency
and overall impact in community by these national and community service initiatives or
programs unfortunately range from poor to excellent. I believe that many of the problems that
our organization faced were a direct result of national level involvement in program management
and the inherent flaw in program organization. However, in contrast, our experience with the
Michigan Community Service Commission and the national service programs that they oversee
have been superior to those programs implemented from the national level organization.

�I believe that President Clinton stated it clearly when he said "much of the work of America
cannot be done by government, much other work cannot be ·d(jfi.~ by government alone. The
solution must be the American people through voluntary service to others." We often hear of
collaboration. It is truly an impressive buzz-word. Collaboration. Just the sound of it impresses
me. It must impress a lot of others as well. Because nearly every nonprofit and governmental
organization is claiming to be collaborator. Too often we are positioning our organization to be
the power broker, instead of working together for a common good. A recent example of a statewide collaboration worth mentioning is that of the Presidents' Summit. The Michigan
Community Service Commission, Volunteer Centers of Michigan, Council of Michigan
Foundations and United Way of Michigan came together, took off their institutional hats and said
"lets work together for the children of Michigan." Get this .. .it's working! But, we must
remember that we need to work with the existing state organizations, not reinvent or absorb
them. True collaboration will benefit the citizens of Michigan.
We would encourage the continued exploration and growth of the VCM AmeriCorps/Michigan
AmeriCorps youth volunteerism initiative. This type of collaboration not only strengthens local
nonprofit infrastructure, but it also addresses a serious social problem -- declining youth
volunteerism. The Michigan Community Servic~ Commission and the Volunteer Centers of
Michigan are pioneers in this statewide approach to engage youth in service. This innovative
model of youth service will no doubt lead to its duplication across the country as a national
model. The reason for success? Governmental guidance and organizational management. The
Michigan Community Service Commission will serve the citizens of Michigan best as they
continue to enable all citizens, including youth, to engage in public problem solving through
service and volunteerism. It is through this open exchange of information and dialogue that our
Commission is most successful.
Governor George Romney said "The magnitude of our social problems will require that all
citizens and institutions make a commitment to volunteering as a way of life and as a primary
opportunity to create needed change." The State of Michigan has already distinguished itself as a
leader in volunteerism across the country through the establishment of a Community Service
Commission. Now is the time to reaffirm our commitment to the people of Michigan by
listening to what the people really want and need. Now is the time to reaffirm ow commitment
to community by becoming the catalyst for positive community change, by stimulating
innovative programs that meet real community needs through service. By becoming the
convener of diverse individuals and groups, building community through shared efforts towards
common goals. Now is the time to become that broker of ideas and resources and to encourage
collaboration; not just talk about collaboration, but become the leader and follow your vision to
engage entrepreneurial approaches to service and volunteer program development.
In closing, the Michigan Community Service Commission will best serve the citizens ofthe State
of Michigan by continuing their fine work in support national level opportunities, by acting as a
facilitator and a collaborator, in support of statewide opportunities, and by supporting and
enhancing statewide nonprofit initiatives. It is also critical that the Michigan Community
Service Commission work diligently to recognize, support, and work with existing networks in
Michigan.

�MICIDGAN COMMUNITY SERVICECOMMISSION
PUBLIC INFORMATION GATHERING' MEETING
ON SERVICE AND VOLUNTEERISM IN MICIDGAN
Presented by:
Bradley J. Johnson, Executive Director
Volunteer Center of Mid-Michigan

Thank you for the opportunity to share my organizations views of service and volunteerism in
Michigan. The Volunteer Center ofMid-Michigan, formerly known as the Voluntary Action
Center has a long 45 year history of connecting people and resources in the Capitol Community.
The Volunteer Center is aligned and affiliated with the Capital Area United Way, Volunteer
Centers of Michigan (VCM is the state association representing over 27 volunteer centers),
Michigan Nonprofit Association, and the Points of Light Foundation (supporting over 500
national volunteer centers). It is through these connections that we, as community practitioners
ofvolunteerism, are able to forge ahead in an ever changing nonprofit dynamic.
Much like that of our statewide network of Volunteer Centers, the Volunteer Center of MidMichigan is positioned within the greater Lansing community to respond quickly to community
needs. To accomplish this we are tasked as the community volunteer clearinghouse to over 300
nonprofit organizations. In addition, our mission is to promote and develop volunteerism, match
volunteers with nonprofit organizations, and address select unmet community needs. It is only
by following our vision of "mobilizing people and resources to deliver creative solutions to
community problems" that we are able to accomplish our mission.

The Volunteer Center has had the opportunity to become involved with the Michigan
Community Service Commission on a number of levels: As an VCM AmeriCorps/Michigan
AmeriCorps grant recipient, through community outreach during the numerous volunteer
mobilizations (ie: Day of Caring) where staff joined in the celebration of volunteerism, as a judge
for the Governors Service Award, and though the use of the numerous publications produced
through the Commission.
During the Volunteer Centers 45 year history we have had the opportunity to observe numerous
national and community service initiatives. As an organization typically outside the normal
realm of these programs, the Volunteer Center has had the occasional opportunity to observe, and
in other cases became intimately involved within, the operations of those national and
community service programs. The Volunteer Center's experience with the operations, efficiency
and overall impact in community by these national and community service initiatives or
programs unfortunately range from poor to excellent. I believe that many of the problems that
our organization faced were a direct result of national level involvement in program management
and the inherent flaw in program organization. However, in contrast, our experience with the
Michigan Community Service Commission and the national service programs that they oversee
have been superior to those programs implemented from the national level organization.

�I believe that President Clinton stated it clearly when he said "much of the work of America
cannot be done by government, much other work cannot be ·d(jfi.~ by government alone. The
solution must be the American people through voluntary service to others." We often hear of
collaboration. It is truly an impressive buzz-word. Collaboration. Just the sound of it impresses
me. It must impress a lot of others as well. Because nearly every nonprofit and governmental
organization is claiming to be collaborator. Too often we are positioning our organization to be
the power broker, instead of working together for a common good. A recent example of a statewide collaboration worth mentioning is that of the Presidents' Summit. The Michigan
Community Service Commission, Volunteer Centers of Michigan, Council of Michigan
Foundations and United Way of Michigan came together, took off their institutional hats and said
"lets work together for the children of Michigan." Get this .. .it's working! But, we must
remember that we need to work with the existing state organizations, not reinvent or absorb
them. True collaboration will benefit the citizens of Michigan.
We would encourage the continued exploration and growth of the VCM AmeriCorps/Michigan
AmeriCorps youth volunteerism initiative. This type of collaboration not only strengthens local
nonprofit infrastructure, but it also addresses a serious social problem -- declining youth
volunteerism. The Michigan Community Servic~ Commission and the Volunteer Centers of
Michigan are pioneers in this statewide approach to engage youth in service. This innovative
model of youth service will no doubt lead to its duplication across the country as a national
model. The reason for success? Governmental guidance and organizational management. The
Michigan Community Service Commission will serve the citizens of Michigan best as they
continue to enable all citizens, including youth, to engage in public problem solving through
service and volunteerism. It is through this open exchange of information and dialogue that our
Commission is most successful.
Governor George Romney said "The magnitude of our social problems will require that all
citizens and institutions make a commitment to volunteering as a way of life and as a primary
opportunity to create needed change." The State of Michigan has already distinguished itself as a
leader in volunteerism across the country through the establishment of a Community Service
Commission. Now is the time to reaffirm our commitment to the people of Michigan by
listening to what the people really want and need. Now is the time to reaffirm ow commitment
to community by becoming the catalyst for positive community change, by stimulating
innovative programs that meet real community needs through service. By becoming the
convener of diverse individuals and groups, building community through shared efforts towards
common goals. Now is the time to become that broker of ideas and resources and to encourage
collaboration; not just talk about collaboration, but become the leader and follow your vision to
engage entrepreneurial approaches to service and volunteer program development.
In closing, the Michigan Community Service Commission will best serve the citizens ofthe State
of Michigan by continuing their fine work in support national level opportunities, by acting as a
facilitator and a collaborator, in support of statewide opportunities, and by supporting and
enhancing statewide nonprofit initiatives. It is also critical that the Michigan Community
Service Commission work diligently to recognize, support, and work with existing networks in
Michigan.

�A part ofyour lift ...ali_J'Ottr lit~.

MARCH 25, 1997
PRESENTATION TO MICHIGAN COMMUNITY SERVICE COMMISSION RE THE
COALITION OF YOUTH SERVING AGENCIES AND OTHER CYO/CO&amp;T DEPARTMENT
PROJECTS EFFECTED BY FUNDING THROUGH THE COMMISSION.
BY: SHARON CAMPBELL, PROGRAM MANAGER

GOOD AFTERNOON , LADIES AND GENTLEMEN . I AM SHARON CAMPBELL. I AM
EMPLOYED BY THE CATHOLIC YOUTH ORGANIZATION OF DETROIT , AND I ADD ,
PARENTHETICALLY , WE ARE NOT PART OF THE ARCHDIOCESE OF DETROIT . I AM
HONORED TO HAVE AN OPPORTUNITY TO TELL YOU ABOUT SOMETH ING REALLY

GOOD THAT'S HAPPENING WITH AND FOR YOUNG PEOPLE IN THE DETROIT
METROPOLITAN AREA. I HAVE BEEN PRIVILEGED TO BE A PART OF THIS EFFORT .

T HE CATHOLIC YOUTH ORGANIZATION HAS A LONG STANDING HISTOR Y OF
" GETTING KIDS AND COMMUNITIES INTO SOMETHING GOOD" , AS A MATTER OF
FACT THE IMPACT THIS AGENCY HAS MADE ON THOSE INDIVIDUALS WHO HAVE
PARTICIPATED IN CYO ACTIVITIES IS OFTEN SO STRONG THAT OUR MOTTO IS
" CYO .. . A PART OF YOUR LIFE , ALL OF YOUR LIFE.

•

•

~

I

..

•

... c.

r

-

:

l

.,

••

l •

.

�IN ADDITION TO THE COMMONLY KNOWN CYO P~Q_GRAMS SUCH AS, CAMPS ,
ATHLETICS AND YOUTH
TRAINING

DEPARTMENT

LEADERSHIP , THE COMMUNITY ORGANIZING AND
HAS

BEEN

WORKING

WITH

NEIGHBORHOODS ,

CHURCHES , PUBLIC HOUSING RESIDENTS , SCHOOLS , GOVERNMENT AGENCIES ,
HUMAN AND SOCIAL SERVICE AGENCIES, AND BUSINESSES TO CREATE HEAL THY
ENVIRONMENTS IN WHICH YOUNG PEOPLE IN SIX COUNTIES OF SOUTHEASTERN
MICHIGAN, CAN LIVE, LEARN, AND PROSPER. THE COMMUNITY ORGANIZING AND
TRAINING DEPARTMENT STAFF SERVES TO STRENGTHEN AND REVITALIZE
COMMUNITIES BY GETTING PEOPLE TO IDENTIFY THEIR OWN NEEDS AND
TRAINING THEM TO REACH THEIR COMMON GOALS THROUGH GROUP ACTION
AND SELF-HELP EFFORTS .

THE MICHIGAN COMMUNITY SERVICE COMMISSION HAS SUPPORTED THE
MISSION OF THE CYO COMMUNITY ORGANIZING &amp; TRAINING DEPARTMENT OVER
THE PAST SEVERAL YEARS BY GRANTING FUNDS AND ACCESS TO TECHNICAL
ASSISTANCE.

AS A RESULT , THE COALITION OF YOUTH SERVING AGENCIES OF THE DETROIT
METROPOLITAN AREA EXISTS TO ADDRESS THE CRITICAL NEEDS OF YOUTH
THROUGH

ADVOCACY ,

COLLABORATION ,

AND

COMMUNITY

SERVICE ; TO

MOBILIZE HUMAN AND ALL OTHER AVAILABLE RESOURCES IN SUPPORT OF THIS

2

�MISSION ; AND TO SERVE AS A PRIMARY COMMUNITY RESOURCE FOR YOUTH
·- ·" .
SERVICES AND INFORMATION .

JUST WHAT DOES THIS MEAN??

FOR MANY YEARS , THE COALITION OF YOUTH SERVING AGENCIES WAS A GROUP
OF EXECUTIVES WHO MET AMONG THEMSELVES, WITHOUT A SPECIFIC MISSION ,
TO SHARE RESOURCES AND INFORMATION. BECAUSE THE MCSC AND CYO
JOINED FORCES, THROUGH A MYSAM GRANT, TECHNICAL ASSISTANCE HAS
BEEN

PROVIDED TO

THAT GROUP OF EXECUTIVES TO

RE-ORGANIZE , RE-

STRUCTURE, AND RE-BUILD THE COALITION. GOALS WERE ESTABLISHED WHICH
INCLUDE COLLABORATING WITH ESTABLISHED AND EMERGING ORGANIZATIONS
TO PROVIDE NETWORKING OPPORTUNITIES , EXPLORE COLLABORATIVE PROGRAM
AND FUNDING POSSIBILITIES , AND SHARE RESOURCES. MEMBERSHIP WAS
EX PANDED

TO

INCLUDE

ORGANIZATIONS,

CHURCHES ,

COALITIONS ,

NEIGHBORHOOD GROUPS AND OTHERS WHOSE PURPOSE INCLUDES PROVIDING
SERVICES TO YOUTH .

THE COALITION OF YOUTH SERVING AGENCIES , NOW , AS A RESULT OF THE
MCSC / CYO COLLABORATION, PROVIDES INFORMATION AND RESOURCES TO
APPROXIMATELY 250 YOUTH SERVING ORGANIZATIONS. THESE ORGANIZATIONS
VARY IN SIZE, STRENGTH, BUDGET AND ARENA . THEY INCLUDE NOT ONLY LONG

3

�STANDING, FAMILIAR ORGANIZATIONS SUCH AS THE GIRLS SCOUTS, BOYS
SCOUTS, Y'S, BUT ALSO, SCHOOLS, CHURCHES, COMMUNITY GROUPS , THE CITY
OF

DETROIT,

AGENCIES,

NATIONALLY AFFILIATED

HEALTH

NEIGHBORHOOD

AGENCIES ,

GROUPS,

LEGAL

ORGANIZATIONS , HUMAN
SERVICES

AND -BUSINESSES.

AGENCIES ,

MANY

SERVICE

EMERGING

PARTNERSHIPS

AND

COLLABORATIONS HAVE BEGUN TO GEL AS A RESULT OF THE INFORMATION AND
RESOURCE SHARING AVAILABLE TO CYSA MEMBERS.

LETS TAKE A LOOK AT THE FIRST QUARTER ACTIVITY.

A TWO-DAY CONFERENCE WAS SPONSORED BY THE COALITION, FOR ADULTS
WHO

WORK

CONFERENCE

WITH
WAS

YOUTH .
ATTENDED

THE

"NURTURING

BY ALMOST

FUTURE

200 ADULTS

GENERATIONS"
WHO

RECEIVED

TECHNICAL ASSISTANCE ; PARTICIPATED IN NETWORKING ACTIVITIES ; HEARD
FROM SPEAKERS WHO ARE EXPERTS IN THEIR FIELD , WHO WORK IN THE
TRENCHES TO IDENTIFY AND PROVIDE STATE-OF-THE-ART INFORMATION AND
RESOURCES FOR SERVICE PROVIDERS. FOR ABOUT 50 OF THE PEOPLE WHO
ATTENDED THE CONFERENCE, IT WAS THEIR FIRST TIME PARTICIPATING IN A
CYSA ACTIVITY. TWENTY-EIGHT AGENCIES ENROLLED AS PAID MEMBERS OF THE
COALITION AS A RESULT OF THE CONFERENCE.

4

�THE CONFERENCE WAS PLANNED AND IMPLEMENTED AS A COMMUNITY-BASED
SERVICE LEARNING PROJECT. TWENTY-FIVE YOUTH, AGES 14-21, REPRESENTING
A

VARIETY OF YOUTH SERVING AGENCIES IN THE METROPOLITAN AREA

PARTICIPATED BY OFFERING INVOCATIONS, INTRODUCING EACH KEYNOTE AND
WORKSHOP PRESENTERS, FACILITATING WORKSHOP AND OVERALL CONFERENCE
EVALUATION PROCESSES , AND PARTICIPATING IN ASSESSMENT AND REFLECTION
EXERCISES AT THE END OF EACH DAY .

IN ADDITION TO DEVELOPING AN ORGANIZATIONAL STRUCTURE, A COMMITTEE
WAS ESTABLISHED TO DEFINE AND DEVE-LOP A "PILOT" COMPREHENSIVE YOUTH
SERVICES PROJECT .

AT THE GENERAL MEMBERSHIP MEETINGS INFORMATION WAS PROVIDED ABOUT
AN INITIATIVE TO MOBILIZE AND TRAIN YOUTH IN LEADERSHIP SKILLS . THIS WILL
BE DONE THROUGH A COLLABORATIVE RELATIONSHIP WITH THE DETROIT URBAN
LEAGUE .

PRESENTATIONS WERE ALSO MADE BY THE MICHIGAN LEAGUE FOR HUMAN
SERVICES ABOUT THE 1996 KIDS COUNT DATA BOOK AND THE CHILDREN'S
AGENDA AND HOW GROUPS CAN USE THOSE DOCUMENTS AS A TOOL TO
INCREASE THEIR SERVICE CAPACITY.

5

�THERE HAVE BEEN MANY OTHER BENEFITS TO YOUTH SERVING AGENCIES IN THE
DETROIT AREA,

THROUGH THE CYSA , AND I DON'T HAVE ENOUGH TIME TO

DISCUSS THEM ALL. I DO , HOWEVER , WANT TO TELL YOU BRIEFLY ABOUT THE
PLANS DEVELOPING FOR THE SUMMER.

THE COALITION IS GEARING UP FOR A COLLABORATIVE SERVICE-LEARNING
ACTIVITY FOR YOUTH. THROUGH THE YOUTHMAPPING PROJECT, YOUNG PEOPLE
WILL CANVASS NEIGHBORHOODS, BLOCK-BY-BLOCK, GATHERING INFORMATION
ABOUT WHAT IS AVAILABLE IN THEIR COMMUNITY FOR THEM AND THEIR PEERS.
ONE OF THE PREMISES OF THE YOUTHMAPPING APPROACH IS THAT YOUNG
PEOPLE THEMSELVES ARE BEST QUALIFIED TO IDENTIFY RESOURCES THAT ARE
USEFUL TO THEM . RESOURCES, NOT ONLY INCLUDE SERVICES , THEY ALSO
INVOLVE OPPORTUNITIES , PLACES TO GO, AND CARING ADULTS . THIS PROJECT
WILL NOT ONLY PROVIDE LEADERSHIP , LIFE MANAGEMENT AND EMPLOYMENT
SKILLS DEVELOPMENT OPPORTUNITIES, A COLLABORATIVE EFFORT IS UNDERWAY
TO SEEK A GRANT TO STIPEND THE YOUTH.

AS YOU CAN TELL I AM VERY EXCITED BY THIS WORK. I WOULD ALSO LIKE TO
TELL YOU A BIT ABOUT THE WORK OTHER CO&amp; T DEPARTMENT STAFF HAVE BEEN
AND ARE ENGAGED IN .

6

�THROUGH

A

MICHIGAN

CARES

GRANT

THE

SOUTHWEST

DETROIT

COLLABORATIVE WAS DEVELOPED. THIS IS A COMMUNITY-DRIVEN, YOUTH
CENTERED COLLABORATIVE THAT PROVIDES SUPPORT AND ENCOURAGEMENT
TO RESIDENTS OF SOUTHWEST DETROIT TO BUILD A SAFE AND HEAL THY
ENVIRONMENT WHERE COMMUNITY RESPONSIBILITY AND VOLUNTEERISM ARE
PRESENT, WHILE CELEBRATING THE STRENGTHS AND MUL TI-CUL TURISM OF
SOUTHWEST DETROIT.

YOUTH AND ADULTS CAME TOGETHER TO TRAIN THE YOUTH TO PLAN AND
FACILITATE A WEEKEND CONFERENCE. TWO ADOPT-A-STREET PROJECTS WERE ORGANIZED ON A STREET IN THE
COMMUNITY . OVER 35 YOUTH AND 1 5 ADULTS WORKED COOPERATIVELY WITH
LOCAL INDUSTRIES TO CLEAR AWAY 200 TONS OF GARBAGE, 700 TIRES AND 90
GAS TANKS.

TWENTY-FIVE JUNIOR HIGH AND ELEMENTARY SCHOOL YOUTH PARTICIPATE IN
A TUTORING AND MENTORING PROGRAM. YOUTH FROM MIDPLE SCHOOL
VOLUNTEER TO BE A PART OF THE GROUP WHO DESIGN THE "LESSON" FOR THE
KINDERGARTNERS, AND ACTUALLY FACILITATE THE TEACHING OF THE LESSON,
GUIDED BY A TEACHER.

7

�A PROPOSAL TO DEVELOP A COMMUNITY BASED RECREATION LEAGUE WAS
FUNDED.

BUILDING

DEVELOPMENT

OF

UPON THE
THE

MICARES BASE

COMMUNITY

IN THE COMMUNITY,

RECREATION

LEAGUE

HAS

THE
BEEN

FAC ILITATED BY RECRUITING AND TRAINING VOLUNTEERS TO BE MEMBERS OF
THE GOVERNING BODY, COACHES , REFEREES , AND PLAYERS. THE COMMUNITY
RECREATION LEAGUE INCREASES COMMUNITY VOLUNTEERISM : MORE PARENTS ,
MORE LOCAL BUSINESSES , MORE CHURCHES , MORE AGENCIES , MORE SCHOOLS
ARE INVOLVED .

THE LEAGUE WILL IMPROVE AND PUT TO USE UNDERUTILIZED AND POORLY
MAINTAINED FACILITIES IN THE COMMUNITY. WHEN A COMMUNITY'S PHYSICAL
CONDITION IS IMPROVED THERE IS AN INCREASE OF PRIDE AND SENSE OF
OWNERSHIP , WHICH RESULTS IN A REDUCTION OF CRIME .

EACH

OF

THE

FINANCIALLY

PROGRAMS

AND / OR

WITH

I HAVE

MENTIONED

TECHNICAL

HAVE

ASSISTANCE

BEEN
BY

THE

SUPPORTED
MICHIGAN

COMMUNITY SERVICE COMMISSION . THAT SUPPORT HAS NOT BEEN WITHOUT
ITS PROBLEMS .

MOST OF WHICH ARE THOSE GROWING PAINS OF ANY NEW

IN ITIATIVE , SUCH AS , ON-GOING EVALUATION AND PROGRAM CHANGES DURING
IMPLEMENTATION AS NEW IDEAS ARE FORMULATED. THE COMMUNICATION OF
PROGRAM MODIFICATIONS AND REPORTING PROCEDURES HAS BEEN THE CAUSE
OF SOME CONSTERNATION.

8

�DESPITE THE LOGISTICAL CHALLENGES , THE BENEFITS FAR OUTW EIGH THE
PROBLEMS .

ONE OF THE GREATEST BENEFITS TO THE RESIDENTS OF THE SOUTHWEST
DETROIT COMMUNITY HAS BEEN THE UNIQUE OPPORTUNITY TO HAVE A
PLANNING GRANT WHERE THEY IDENTIFY THEIR OWN ISSUES AND SOLUTIONS
TO THOSE ISSUES. THIS HAS BEEN A REMARKABLE EXPERIENCE. IT EXEMPLIFIES
THE ESSENCE OF COMMUNITY EMPOWERMENT AND SELF-HELP.
THE MYSAM GRANT PROVIDES THE MECHANISM FOR THE EXPANSION OF AN
EXISTING ORGANIZATION, THEREBY INCREASING THE VOLUNTEERISM OF MEMBER
AGENCIES. THE VISTA PROGRAM HAS PROVIDED ADDITIONAL RESOURCE TO CYO
AND ITS CLIENT GROUPS .

THE REGIONAL AND STATEWIDE ACTIVITIES , WORKSHOPS , CONFERENCES ,
N ETW ORKING ACTIVITIES COORDINATED AND FACILITATED BY THE MCSC HAS
SERVED TO INCREASE THE CAPACITY OF OUR CLIENT GROUPS , BY FOSTERING
COLLABORATION, SHARING RESOURCES , AND PROMOTING REPLICATION AND
CROSS - FERTILIZATION OF PROGRAMS , NOT DUPLICATION.

9

�WHAT CAN THE MCSC DO TO SUPPORT THE WORK THAT IS CURRENTLY
UNDERWAY?

PRESENT GRANTEES OF THE MCSC CAN CONTINUE TO GROW IN SIZE AND
CAPACITY IF MCSC CONTINUES TO OFFER REGIONAL AND STATEWIDE TRAINING
AND NETWORKING OPPORTUNITIES , WHILE MAKING TECHNICAL ASSISTANCE
AVAILABLE TO EMERGING GROUPS, IN ORDER TO QUALIFY THEM FOR FUTURE
GRANT OPPORTUNITIES . CREATING OPPORTUNITIES FOR THESE EMERGING
GROUPS TO NETWORK WITH CURRENT GRANTEES WILL ALSO FOSTER CROSSFERTILIZATION AND REPLICATION INSTEAD OF DUPLICATION.
FOR EXAMPLE: A THREE TIERED STRUCTURE CAN BE DEVELOPED , AKIN TO THE
LOCAL- , COUNTY- , STATE- GOVERNMENT STRUCTURE, WHERE NETWORKING CAN
OCCUR IN A LOCAL GEOGRAPHIC AREAS , REGIONALLY, AND STATEWIDE.

T HE MCSC IS IN A POSITION TO ENSURE THAT PRESENT AND FUTURE GRANTEES
HAVE CUTTING-EDGE INFORMATION AND RESOURCES TO SUPPORT THEIR
EFFECTIVENESS. A CONSORTIUM OF ENTITIES THAT PROVIDE NON-PROFIT
ORGANIZATIONS

WITH

FUNDS

AND / OR

TECHNICAL

ASSISTANCE

EFFECTIVELY BE ESTABLISHED AND FACILITATED BY THE MCSC .

10

CAN

�IN CONCLUSION, OUR RELATIONSHIP WITH THE MCSC , THROUGH THE MYSAM
GRANT, Ml CARES FUNDING, AND WITH THE VISTA VOLUNTEERS PROGRAM HAS
INCREASED OUR CAPACITY TO SERVE THE EMPOWERMENT OF YOUTH AND
ADULTS, ENABLED US TO FOSTER INCREASING CAPACITY OF YOUTH SERVING
ORGANIZATIONS,

AND

OVERALL,

TO

BECOME

MORE

EFFECTIVE

SERVICE

PROVIDERS . WE LOOK FORWARD TO CONTINUED OPPORTUNITES TO MAINTAIN
A PRODUCTIVE RELATIONSHIP WITH THE MICHIGAN COMMUNITY SERVICE
COMMISSION.

THANK YOU FOR THIS OPPORTUNITY.

11

�MCSC PUBLIC HEARING
Good afternoon ladies and gentlemen. I'm Bob Parks. I am the
Program Director ofthe Family Independence Agency's Americorps
program: the Citizens' Health Service Corps.
I come here with less experience with Americorps and the Commission
than any other presenter speaking here today. I've been with the program
since January 2nd ofthis year.
This is a very sophisticated audience and I don't come with any
great insights that are going to be new to you .
But I bring what I hope is a balanced perspective to the issues.
Where my perspective maybe different is that for 7 years I was responsible
for the contract management and oversight of36 non-profit agencies providing
Runaway and Homeless Youth services in Mic~igan . The total annual dollar
amount ofthose contracts was about$ 6 million dollars.
Many of my responsibilities were similar to those of the Commission. I
bring an understanding and appreciation of the needs of the Commission
in relationship to the programs being funded .
A couple of examples:
There are differences in the way data collection is perceived. Programs want
to use data to make their programs look good and to be refunded. Data collection is
seen as hard work and a burden. Unmet program goals are perceived as threatening
the continuation of the program. While everyone recognizes that data is useful and can
be used for continuous improvement; most of the time it is seen as an obligation
required by the funding source.
The Commission wants data to determine whether their money is being spent
well and wisely. The Commission needs to ensure that programs are achieving their
mission and to know whether programs are meeting their obligations that are included
in the grant.
The Commission and the Grantees have different customers, stakeholders and
interest groups. As a result, there may be competing priorities and objectives.
Often, there is a lack of appreciation of each other' s priorities and objectives
Prior to becoming the Americorps Program Director, the office where I
worked for two and a half years was involved, as an Internal Consultant
to FIA, in areas of Total Quality Management, Teamwork and Customer
Service.
My comments will lean on my background as an Internal Consultant.

�In the time that I have I would like to focus on what can be..done to create a
sense ofPartnership and Collaboration between the Com.riiission and
the programs under the aegis of the Commission.
Discussing in a public forum what can be improved isn't easy. All of us were
taught by our parents not to raise concerns that may appear critical of others.
Nobody wants to criticize anyone in front of their bosses. And raising concerns
that may appear to be critical of a funding source is seldom a good idea.
But I have an advantage. Last week, I discussed these themes with
Frank Dirks and, afterwards, he still invited me to speak at this public
hearing.
The major perception that I have is that the Commission sees its role
primarily in terms of management and oversight and not from a
customer-service focus . In my judgment, this mindset affects the way
the Commission communicates and relates with programs. It hinders an
openness which is so necessary for Partnership _and Collaboration.
The examples that I will use do not occur all the time. In some cases, the
examples, by themselves, mean very little. But collectively, these examples
foster an attitude that is, in my view, counter-productive.
Information is not always shared in a timely way . I received a call on
March 7, 1997 inviting Americorps Members and staff to be a part of
Emergency Based Response Team. An organizational meeting was scheduled
for March 20, 1997. But the information regarding the meeting was not faxed
to me until March 13 , 1997.
Telephone calls are not always returned in a timely manner. It is at
the point where I don ' t expect to have my calls returned promptly.
There are times when the Commission does not create an atmosphere
of partnership. As an example: It was announced at the last Commission
meeting that there may be $ 1 million dollars available in the FY -98
Appropriation Bill to help local communities to raise endowment funds .
It was suggested that FIA Volunteer Coordinators may have a role in this
effort. But this issue was never discussed with FIA prior to the announcement
at the Commission meeting.
Meetings are called without clear or complete agendas . Often, there
is a notation in the notice that the meeting is "mandatory".
The Commission has a paternalistic attitude toward programs. In the
registration materials to Americorps programs for the SuperConference there
was a notation that said, "Two persons to a room Same sex roommates onlv!"
I found this to be condescending. If the target audience for the registration
materials had been the this Board of Commissioners, would that language
have been the same?

�Requests for information often come with very abbrevi~~e_d deadlines.
As an example, the request to submit names for the Americorps*Vista
"National Service Hero" award allowed very little time to pull the information
together; particularly when our site supervisors have many other Volunteer
Service responsibilities. This may not be a good example because the
short timeframes probably came from the Corporation for National Service
and not the Commission.
There is a sense that the Commission does not want programs to call
the Corporation for National Service in Washington. In truth, I'm not
sure why I have this perception. The Corporation for National Service has
a poor track record for returning calls promptly. Frequently what I end up
doing is call both the Commission and CNS when I am requesting
information.
To add balance, let me give a couple of examples of outstanding customer
service.
Just prior to the SuperConference one of the workshop presenters
wanted to have an Americorps Member make a presentation at her
workshop. The site supervisor called me to ask if the registration for the
Americorps Member could be paid by the Commission. I called Lindy Reurink.
Within 5 minutes she called me back to tell me everything was all set.
One week after I became the Americorps Program Director I found out
I was responsible to write the Year Two Renewal Application; which
was due in Washington, DC on February 11th. I submitted my draft to
Frank Dirks. On three occasions, he thoroughly reviewed the drafts, met
with me to discuss the drafts, and made specific and important recommendations
to improve the application. The result was that a quality Renewal Application
was submitted . We were one of only eleven programs, out of the 28
original grants, that was approved for renewal.
In closing, it is sometimes true that perception becomes reality. If my
perceptions are shared by others they can have a stifling impact on
communication and collaboration.

�1787 Manchester Dr.
Ypsilanti, MI 48198
313-487-0717
smsdas@ aol.com

March 23, 1997

One Project: One Reason Not to Merge
I take this opportunity to share my concerns in writing about the
transference of CNS programs to the state commissions. I served as the
state director for CNS and its predecessor agency ACTION for 23 years in
Michigan. In addition, I served as a VISTA volunteer for two years from
1967 to 1969. I have a long history of involvement with poverty programs
as well as senior programs. During the period of 1984 to 1986. I was
detailed to the Michigan Department of Social Services to serve as a special
assistant to the director. My experiences are many and varied relative to
project development and social programming.
It is based on that background that leads me to vigorously object to the
merger of CNS and the state commission in Michigan. I have included the
position paper of the National Senior Service Corps Directors Associations
stating their objections to senior programs being transferred to
commissions. This paper gives my objections to the transference of the
VISTA sponsor approval process to the state commission. The state
commissions· emphasis is on service and volunteerism. VISTA ·s mission is
on poverty related issues. There is a major difference between the two.

VISTA was created in 1964 as part of the War on Poverty effort. The
emphasis for VISTA has been and still is the eradication and/or
amelioration of poverty. Recruiting volunteers for community agencies is
not necessarily a poverty related activity and is a function that is most often
done by a volunteer action type agency , whose mission is the promotion of
volunteerism. In my 23 years in Michigan, I did not, nor would I have.
approved a project like the one that was approved for 18 VISTA volunteers
in Michigan this past year by the Michigan CNS office in conjunction with
the state commission. The sponsor of that project is the Michigan Nonprofit
Association.
The project was submitted to the Michigan CNS office by Frank Dirks,
Executive Director of the Michigan Community Service Commission, on

�behalf of the New Partnerships for Michigan initiative and its collaborating
partners , the Council of Michigan Foundations and the Michigan Nonprofit
Association. All fine organizations, but none that have a history in
Michigan of working on poverty related issues. "The principle purpose

of this project is to support the continuation of the New
Partnerships for Michigan initiative to facilitate communication,
citizen action, community problem solving through service and
volunteerism." That is a direct quote from the application. Absent is any
mention of poverty, disadvantaged , handicapped or any other word that
might describe some of our more vulnerable individuals.
The goals of this project are an example of what will happen to VISTA if
the state commission has a role in determining emphasis areas and project
sponsors. Some of the goals of this project are:
1. Link organizations
2. Promote new collaborative partnerships
3. Recruit volunteers
4. Gather community agency information
5. Support collaborati ve service projects
6. Promote '·one stop shopping" models
There are seven other goals that are all volunteer coordinator functions
that are to be assumed by the VISTAs. No where in the goals is poverty ,
low income, children or the elderl y mentioned. This project is totall y out
of compliance with the intent of VISTA. It is a project that more likely
should be a function of the state commission and not CNS. Having a state
entity whose purpose is the promotion of volunteerism as the developer of
VISTA projects will be disastrous for low income communities in ·this
state.
There are six sub-grantees in this project that have significantl y different
miSSIOnS.

The Jackson County Community Transformation Projects mission
is to create a community where citizens individually and collectivel y
increase their desire and ability to meet their own needs, the needs of the
community , and the needs of the larger en vironment.
The Catholic Youth Organization strives to respond to the current and
changing needs of the youth community of Metropolitan Detroit. They seek
to enable volunteers to meet expressed needs through recreational.
spiritual , and leadership programs. I never considered CYO a possible
entity for VISTA resources in Detroit. Their mission was too religious for
VISTA.

�The mission of the Kirkland Community College Volunteer Center
is to serve as a clearinghouse and to operate as part of a local , state, and
national network which encourages and enables persons from all walks of
life and age groups to perform constructive community service. I am glad
that they are not promoting destructive community service. Kirkland was a
horrible RSVP sponsor. We removed the program from them:
The purpose of the Muskegon County Community Foundation is to
assist worthwhile projects for the betterment of Muskegon County, with
some emphasis on the arts , education , youth , human services, and
community development. At least they are addressing some of the areas
that VISTAs should be working in.
TO BE DETERMINED is a project that will operate in Marquette.
Never did I approve a ghost sponsor.
Saginaw Bay Watershed Council serves as an advocate for local
communities on water quality issues and initiates proactive educational and
hands-on activities within a 22 county area of the watershed.
It is interesting that. even though they have significantly different missions.
the goals and objectives are the same for all the projects. Those of us in the
trade call that procedure Xerox programming: write one goal , copy it for
all components. New specific objectives were to be determined by each by
September 15 , 1996. I can find no record that they have done so. In
addition to CNS approving this ghost project, they gave Michigan
Nonprofit Association $26,000 to supervise it. I guess that if you have the
right friends in the right places one can do most anything without an yone
challenging those outlandish actions. I know that there are a lot of VISTA
sponsors that would love a little money for supervision or that the VISTAs
would love a little help with transportation ; I bet they didn ' t get any.
I have been unable to find any resources that the state or Michigan
Nonprofit contributed to this project. One would think that a project of this
size would require some contribution from the sponsor or the state. I heard
that the supervision grant was amended to include $17,000 for in-service
training. What a sham. A reverse Robin Hood seems to be the operative
methodology that created this project: take resources from those small
agencies working with the poor and give them to state coordinating bodies
who are promoting a thing called service.
The collusion between the state CNS office and the state commission is not
good for the poor and disadvantaged in Michigan. A preoccupation with
process over results is a major flaw in the merger plan presented by Frank
Dirks. One of the challenges that I had when I worked in Lansing for
MOSS was convincing them that not all knowledge resided there. I had to

�fight many battles to get funding for community based organizations. It
appears that with the proposed merger plan that small agencies need not
apply for resources. In another, separate piece, I will comment on the
awarding of VISTAs to the state welfare agency. Suffice it to say that CNS
giving VISTAs to FIA is like me giving money to Bill Gates. It just doesn't
make sense no matter how worthy the project. If FIA wants VISTAs, then
let them buy them. Over 30 per cent of the state allocation for VISTA is
now committed to two projects.
The state commission is better suited for a role as a promoter of
volunteerism and not as a grantor. I am still amazed that it takes a staff of
ten to monitor fewer than twenty projects. The staffing and the budget for
the commission are obscene. It is one of the reasons that the cost for an
AmeriCorps member exceeds $20,000 per year. The state commission
needs to be rerationalized. It will not always have a first lady as the chair
and there will be a change in governors if not in 1998. then in 2002
because of term limits. With a new gov_e rnor there will be new staff for the
commission. It is important that there be a permanent entity in Michigan
that will monitor and support programs for those who have been left out
and left behind. The commission is not set up to fulfill that function. It is
important to remember that a former state volunteer commission (VIM)
was closed because of state budget problems. A viable state CNS office is
the answer and one that is not a puppet of the state.
Finally. I would like to ask commission members what value do they think
is added to the delivery of service by the existence of a state commission. I
believe that there are cheaper and more efficient ways to administer
AmeriCorps and Learn and Serve. This proposed merger plan is riot one of
them. I hope that in the near future that we are able to sit down and
develop a more suitable plan.
Respectfull y submitted:

Stanley M. Stewart

�D ~bra t-tD I('fVJf:- b3rn so Yl
Michigan Community Service Commission
Public Information Gathering Meet~g: 3/25/97
-Michigan Communities In Schools, Inc. (MCIS) is our state's affiliate of Communities In Schools, Inc. As
you may know, Communities In Schools, Inc., fonnerly Cities In Schools (CIS), is the nation's largest stayin-school network with programs operating in over 200 urban and rural communities in 28 states. Formerly
incorporated in 1977, CIS pioneered the concept of coordinating and delivering existing, already funded
health and human services, and other resources, at public school sites. Today, CIS, at the national level,
exists to help local communities establish and maintain a fonnal process for pooling their resources and
delivering these resources to children and families in need at the central location of the school. For the
tremendous number of students and families who are living life on the edge, having better access to services
which are delivered in a caring, accountable, and coordinated fashion, is often the first step towards ending
their cycle of failure.
Over the years, this approach has proven to be cost-effective and successful in helping to "tum around" the
lives of young people who were considered on the brink of dropping out of school or having the risk factors
that would eventually lead to dropping out In community after community, evaluations and outside studies
are consistently showing that this approach not only produces cost savings in the criminal justice system,
school district, and social welfare system, but also leads to higher attendance, improved academic
performance, and reduced behavioral problems and criminal activity.
At the core ofthis innovative movement are the four CIS basics, recently adopted as values for the upcoming
Presidents' Summit:

•

•
•

•

All children need and deserve:
a personal, one-on-one relationship with a caring adult;
a safe place to learn and grow;
a marketable skill to use upon graduation; and
a chance to give back to peers and community.

The Michigan Communities In Schools (MCIS) office, located in Grand Rapids, was established in early
1994 and works with as a public/private partnership to champion the connection of needed community
resources, parent and schools to help young people succes~fully learn, stay in school and prepare for Iife.
The primary function of MCIS is to develop and support local CIS initiatives across the state, as
accomplished through the following activities:
* assisting new communities adopt the CIS process,
* arranging and/or delivering training and technical assistance for new and existing CIS
communities,
* linking local CIS communities with state, regional and national resources, and
* advocating for children and their families through statewide partnerships.
In Michigan, we are presently working with 20 communities at varying levels of interested, implementing
and operational status. Operational CIS pro~:,rrarns currently serve youth and families in Tecumseh, Detroit,
Branch, Ottawa, Calhoun and Lenawee Counties representing daily service coordination in 48 schools, and
growing rapidly.
My experience with community service programs includes working with a variety of Learn &amp; Serve
initiatives, school based Service-Learning efforts, Youth Engaged in Service and Youth Initiative pro~:,rrams
over the past ten years. While vice president for Heart of West Michigan United Way, I supervised the

�Volunteer Center, Project Blueprint, and other youth and adult volunteer efforts, in addition to my other
responsibilities. I have also administered a VISTA grant for the l~ttwo and a half years through MCIS, and
have recently applied for an AmeriCorps grant that could benefit our programs statewide.
I have been honored to participate in the varied initiatives granted, and still maintain that the opportunity to
'give back' is as beneficial to the provider as to the recipient. As MCIS is both a provider and recipient itself
when it comes to community service programs, I am glad to be able to respond to the Commission's
questions.
1) The value of service programs for our community based organizations, and the individuals they serve,
is irrefutable, and likewise their strengths are many. They supply direct and quality staffing resources for
many worthy programs, while providing real-life experience and skill-building for the individuals that
volunteer. They also provide meaningful positive interaction, engender strong citizenship, and assist in often
dramatic and measurable outcomes.
Strengths (ofMichigan's system of support):
-the open, competitive nature of application process;
-support and encouragement for high standards of accountability &amp; impact;
-inclusive recruiting and placement efforts:
Weaknesses
-lack of coordination of efforts ~ -need for clear and consistent (yet comprehensive) communications;
-complexity of application process and stafftime required.
2) Depending on the variety of offerings planned for the future, and their complimentary or supporting
natures, one central coordinating agency (or one central, with sub-sites) may be more useful and efficient.
Reporting, monitoring, training, and communications could be more effectively coordinated and
disseminated; while maximizing staffing and fiscal responsibilities. Similarly, all proposal timelines and
processes could be streamlined and coordinated to provide less burden on the granting agency, as well as
the grantees.
3) The Commission should continue advocating for:
-sufficient resources to provide community service options warranted; to include staffing,
training, and supplemental budgets;
-increased technology to enhance efficiency (wherever appropriate), as well as the training,
equipment, and expertise to facilitate such activities; and
-setting, and demonstrating, a high standard of quality, accountability, and outcomes; while
providing the technical expertise to make it happen!
I thank you again for this opportunity to share my views and experience, and look forward to many years
of continued collaboration for the benefit of organizations, communities, and the individuals involved in
both.

son
State Director/President
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                    <text>STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111 S. Capitol Ave .
Olds Plaza Bldg., 4th Floor
Lansing , Michigan 48913
Telephone (517) 335-4295
FAX (517) 373-4977

Chairperson
Michelle Engler
Executive Director
Frank Dirks

MEMORANDUM

TO:

The Michigan Community Service Commission

FROM:

Frank Dirks, Executive Director
Michigan Community Service C;~n

RE:

Executive Director' s Special Meeting Report

DATE:

April 7, 1997

~

APPROVAL ITEMS
Michigan's AmeriCorps New Program Application Package
The staff is presenting for your approval a package of 18 new AmeriCorps programs, one
competitive renewal program, and one innovative grant reassigned to competitive. Enclosed you
will find: 1) individual program recommendation sheets; 2) a chart presenting the current and
proposed Michigan's AmeriCorps program portfolio; 3) a breakdown of the proposal package by
program applicant, funding request, and FTE rate; and 4) the application process time-line.
As you know, the MCSC proposal package represents a combination of state formula funds and
national competitive program funds. This new program year will be the fourth year that
AmeriCorps has been in operation. All current AmeriCorps programs in their third year of
operation must re-compete as new. Therefore, we have a large package of programs to present.
Michigan is permitted to submit 12 new national competitive applications. Michigan also has $1.6
million in formula funding available as a result of the reapplication of third year programs, program
completion, and unspent carryover funds from the past fiscal year.
The package we are recommending includes one second-year renewing competitive program,
seven new competitive programs, five competitive programs that are current, reapplying state
formula programs, five new formula funded programs and one current, reapplying formula funded
program. The total of formula funds that would be expended is $791 ,866, leaving $994,173. The
remaining formula funds will be directed to support competitive programs that MCSC submits, but
which are not approved by the Corporation for National Service. As you are aware, it is unlikely
that the Corporation will fund all of the programs in the competitive package. Having a flexible
pool of formula funds will enable MCSC to support the strongest remaining competitive
submissions.
A Division of the Michigan Jobs Commission

0'
~

�MCSC
April 7, 1997
Page Two
MCSC will submit the new and renewal competitive package on April 11. The Corporation will
notify MCSC of its funding decision in late June. At that time, MCSC will have to decide which
of the unfunded competitive submissions it will support with formula funding. The staff requests
that the Commission pre-approve the selection of unfunded competitive programs for formula
funding in the order of their proposal score rankings and geographic distribution. MCSC will then
submit a final comprehensive new and renewal formula package to the Corporation on June 30. If
· there are any changes to the new formula programs or·the amounts requested under renewal
formula funding vary, the staff will submit a revised formula package at the June 6 meeting.
One final note. At the Corporation's request, MCSC is resubmitting the recently approved second
year innovative grant for the FIA Citizen's Health Service Corps as a national competitive program
grant. This is an accounting shift for the Corporation. It will not count against the competitive
package.
State Service Commission Meeting Reception
As you know, MCSC will be hosting a meeting of state service commissions from across the
country on May 16-17, in Midland. This meeting is an important part of the Ford Foundation
grant that is supporting state commission development. Commission chairs, members, and
directors from forty-five states and Puerto Rico will be attending. Governor Engler will also attend
part of the meeting. Terry Pruitt has arranged for Dow Corning to sponsor a lunch.
MCSC has been recognized nationally as a leader among the states. This meeting is the most
compelling symbol of your leadership. With that in mind, I would like to propose that the
Commission sponsor a reception at the meeting before dinner on Friday, May 16. This will be an
excellent opportunity for you meet and share your vision with commission members from other
states.

INFORMATION UPDATES
Jim Muir
Get well Jim! You remain in our thoughts and prayers.
Volunteer Investment Grants Appropriations
The House Appropriations Subcommittee will take up the Jobs Commission budget at a hearing on
May 7. As with any new appropriations request, MCSC can expect the scrutiny of law makers
over the Volunteer Investment Grants proposal. Keep in mind that this request includes additional
support for Commission operations. The recent controversy over the Corporation' s policy toward
national service in the states may intensify this scrutiny.
Terry Pruitt and Mike Tate have taken the lead in building support for MCSC' s work, but they
cannot do it alone. Every member of the commission must be prepared to step forward if we are to
succeed in advancing our mission. We have much to be proud of, much more to share with
others, and much, much more to do. With your help we can make a real difference in Michigan.

�MCSC
April 7, 1997
Page Three

Commission Information Gathering Meeting Materials
Because of the controversy over proposals for restructuring the national service system, MCSC
held an information gathering meeting with programs from the service field. The Commission was
represented by Michelle Engler, Dorothy Johnson, Kathleen Keen McCarthy, Matt Wesaw, and
Ray West. I am sure that your colleagues will share their insights .from the meeting. We will
schedule time for a discussion at our June meeting. For your review, we have included the written
materials that were presented to the Commission during the meeting.
Michigan's AmeriCm:ps Retention
We have continued with our efforts to better understand the problems of AmeriCorps member
attrition, its impact on the programs, and what we can do about it. Enclosed you will find our
analysis of the actual cost of the Year 1 program with attrition rates factored in. The actual average
FTE rates are higher than budgeted, but not above the Corporation's Year 1 average. Of some
concern should be the number of education awards issued. We have now taken steps to control
education award issuance.

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                    <text>MEETING OF THE STATE COMMISSIONS ON NATIONAL AND COMMUNITY SERVICE
Midland, Michigan
May 15-17, 1997
Sponsored by the Ford Foundation through a grant to the State Commission Coordinating Group.
Hosted by the Michigan Community Service Commission, the State Commission Coordinating Group,
and Aguirre International
DRAFT AGENDA

Thursday. May 15
6:00 Reception and Informal Networking

Friday. May 16
7:00 BREAKFAST
8:00 Welcome
First Lady Michelle Engler
Chair, Michigan Community Service Commission
Meeting Overview
Frank Dirks, Executive Director
Michigan Community Service Commission
8:45 Post President's Summit: Follow-up Strategies
This plenary will present the ideas and comments of commissioners from three states who attended the
President's Summit for America's Future.
9:30 Plenary Session: The Challenge to Commissions
A panel of commission chairs and executive directors will discuss the role of community service
commissions in igniting citizen service, commission identity beyond CNS programming, and possibilities
for reaching commissions' fullest potential.
10:30 Break
10:45 Stability, Autonomy, Innovation, and Sustainability Caucuses
Commission executive directors and chairs will separate and break into small groups to discuss a range of
issues, such as visibility in states, institutionalization, bipartisan support, match, administrative structure,
constituencies, and competition.

DRAFT AGENDA 4/9/97

Page 1 of 4

�12:15 LUNCH
Governor John Engler, State of Michigan
Following his luncheon address, the Governor will respond questions from state commission chairs on
concerns such as strategies for obtaining governor support for commission and service related activities.

2:00 How Do We Get to the Future Together? Building Consensus on the Future Direction of
a State Commission Network/Association
This session will introduce the question regarding the merits and feasibility of establishing a formal
national association or network of state service commission. Options for creating an association and
information about other associations will be presented.

2:30 What Do We Want and What Will It Take?
Participants will break into small groups to discuss specific recommendations for developing an ongoing
network or association.

4:00 Report from Small Groups and Next Steps
This process will synthesize the recommendations of the small groups, designate a representative small
group to develop a proposal for the large group, and make recommendations regarding next steps
(development of by-laws, structure and functions of commission, calendar, and fundraising, etc.).

6:30 Reception
7:30 DINNER
Future of Service and .Volunteerism
The dinner address will feature a panel of representatives from national and regional foundations and
Grantmakers Forums from the Council on Foundations who will share insights on investing in national
and community service.

Evening
Evening activities may include network and policy development work groups as needed.

DRAFT AGENDA 4/9/97

Page 2 of 4

�Saturday, May 18
7:00

BREAKFAST
Breakfast will provide an opportunity for issue caucuses and work groups as requested.

8:15 Implementing "Option 3"
Presentation and discussion with Deb Jospin of CNS regarding plans for testing six to seven options or
models for coordinating the delivery system at the state level. This will be followed by small group
discussions.
Deb Jospin, Corporation for National Service
9:45 Break
10:00 Plenary Panel: Gaining State Support and Funding for Service
Kate Mehr, along with a panel from three selected states, will present a policy paper which addresses
community development and obtaining state support for service initiatives.
Kate Mehr, Executive Director, Massachusetts National and Community Service Commission
11: 15 Strengthening State Commission Capacity
Concurrent sessions are offered, geared to the different needs of executive directors and commissioners.

1.

Application of Monitoring Guide. An update on the monitoring guide, featuring discussion
of strengths and weakn~sses of different monitoring techniques and strategies will be presented
(small group session for EDs).
Bea Boccalandro, Aguirre International

2.

ED Refbook. This session provides a presentation of progress to date on the ED Reference .
Book (small group session for EDs).
Bill Cole, Project TASC, Aguirre International

3.

Commissioner Handbook. This session provides a presentation of progress to date on the
Commissioner Handbook (small group session for Commissioners and EDs).
Janis Glenn, Project TASC, Aguirre International

4.

Redesigning Your Commission. Alternative structures that promote autonomy and
accountability will be considered. What do commissions look like now and are these structures
designed to meet the demands of the future?
Frank Slobig, Project TASC, Aguirre International

5.

Gaining State Support and Funding for Service. Executive directors from two states with
different types of state support will present their strategies.

12:30 LUNCH
Research: What is it trying to tell us and how are local voices being heard?
Gary Walker, President, Public/Private Ventures

DRAFf AGENDA 4/9/97

Page 3 of 4

�1:30 Concurrent sessions continued:
1.

Taming the Task - Analysis of Management Roles, Part II. This session offers task
management strategies from scheduling to doing and revising requirements (small group session
for Commissioners and EDs).
JoAn Intilli and Ed Kissam, Project TASC, Aguirre International

2.

Leadership Training for Commissioners. What and who are we in charge of? How are we
to lead the charge? Strategic grantmaking to leverage the field: What can we learn from major
philanthropies? Who sustains the effort?
Marvin Kaiser, Ida Jeter and Sue Hyatt, Project TASC, Aguirre International

3.

Contributing to a National Framework for Research. This forum informs executive
directors and commissioners about ways to contribute to the national research framework
Gary Walker and Kathryn Furano, Public/Private Ventures

4.

Gaining State Support and Funding for Service. Executive directors from two states
with different types of state support will present their strategies.

5.

Redesigning Your Commission. Alternative structures that promote autonomy and
accountability will be considered. What do commissions look like now and are these structures
designed to meet the demands of the future?
Frank Slobig, Project TASC, Aguirre International

3:00 Break
3:15 Presentation, discussion, and vote on network/association direction proposed by work
group
The outcome will set the direction for State Commission Coordinating Group and Chair Work Group for
future meetings or result in the end of these groups in order to form a new associative group which
represents commissions.
4:30 Informal discussion regarding directions of CNS and State Commissions on National
and Community Service
Deb Jospin, Corporation for National Service
6:30 Closing Dinner

DRAFT AGENDA 4/9/97

Page 4 of 4

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                    <text>Michigan's AmeriCorps Year One '94-'95
Attrition of Program Members
April 7, 1997
Report prepared by Tracy McCloskey, MCSC

The February, 1997 the GAO issued its Report to the Congress on the Role of State Commissions
in Implementing the AmeriCorps Program. That report broke down the attrition of AmeriCorps
members into two categories: compelling personal circumstances, which includes illness or critical
family matters, for which members who have served at least 15% of their service will receive a
prorated educational award; and for cause, which includes being convicted of a felony, chronic
truancy, and consistent failure to follow directions, for which members did not receive any
educational award. It also included in the "for cause" category, however, members who left a
project early to take advantage of significant opportunities for personal development or growth,
such as educational or professional advancement.
The report stated that of the projects they reviewed, "outputs and characteristics varied
extensively." The report calculated attrition rates on two bases: (1) the number of participants who
ended service early for cause, and (2) the combined total of participants who ended service for
cause and for compelling personal circumstances. It found that the attrition for participants who
ended service early for cause ranged from 3 to 58 percent. The median attrition rate was 22
percent. The overall attrition rate -participants who ended service early for either cause or
compelling personal circumstances -ranged from 9 to 95 percent, and the median was 39 percent.
The report stated that the "results cannot be generalized beyond the commissions and programs
studied." Michigan was not one of the seven commissions studied for the report. However, many
Michigan's AmeriCorps programs fall at or very near to the median attrition rates for the seven
commissions studied in the report.
In order to address the issues raised in the GAO' s report, this report and accompanying graph
illustrate the attrition of members for Year One '94-'95 of the Michigan's AmeriCorps program.
Seven of nine Year One programs are highlighted. One program, Environmental Problem Solving:
Michigan's AmeriCorps, a two-year AmeriCorps had insufficient Year One reporting data. That
program will be analyzed in the Year Two attrition report. Another program, Rural Strategic Action
Initiative (RSAI) had a planning grant for Year One, so they did not enroll any members.
Programs operating in Year One enrolled members on a rolling basis, so some members did not
begin and/or complete the year with their "class." Also, if a member left for cause within the fust
weeks of the program, and that same position was filled by another person, it was counted as one
member enrolled, and not two. While the person who left would be included for purposes of
attrition, the spot that they occupied would still be available for a member to fill and still be eligible
to receive an education award. For that reason, the attrition rates are not as accurate for Year One as
they will be for Year Two, when the programs were advised not to allow rolling admissions.
This report takes into consideration the individual decisions made by the AmeriCorps program
directors in granting their members prorated education awards. As such, there may be
inconsistencies with one program director granting a prorated, or partial award for a member who
left a program for a job, while another director considered leaving for a job a "for cause" reason
and did not allow a prorated education award.

�AmeriCorps Oakland: Michigan's AmeriCorps
Members are students at Oakland University who work with Pontiac-area youth in schools and
nonprofits to decrease the level of violence through mediation and alternative activities.
Part-time members

40, all enrolled on 1111/94

First Quarter Report

October 1, 1994 -- December 31, 1994
attrition of 1 member due to "a difficult family circumstance,"
but she was replaced

Second Quarter-Report

January 1, 1994-- March 31, 1995
attrition of 4 members, two were "at-risk youth who
experienced difficulties and dropped from the University"

Third Quarter Report

April 1, 1995 --June 30, 1995
attrition of 3 members, all for "compelling reasons - they left
school"

Fourth Quarter Report

July 1, 1995 -- September 30, 1995
attrition of 2 members due to "extenuating circumstances, both
took prorated stipends."
21 members completed their 900 hours and earned their
educational stipend. 5 members continued to volunteer and
complete their term of service in the fall.
Of 31 members, 29 served the entire 4th quarter.

Number of members for whom we have forms and are eligible to receive (or have received) the full
education award:
26 part-time members
Total number of education awards issued= 29 (26 full awards, 3 partial awards)
Attrition of 14 members.
11 for cause, not eligible for partial award
3 received partial education awards

Overall attrition rate = 35%
Attrition rate of those for cause

= 27%

Overall, Oakland AmeriCorps fell below the median overall attrition rate of 39%
for the seven commissions studied in the GAO's report. It was slightly above the
22% rate of "for cause" attrition.
Attrition of Oakland AmeriCorps individual members (data from the files and the members' forms):
Q. Baffield

Exit date: 3/31195
left school; not eligible for education award, 63 hrs.

J. Baumgarten

Exit date: 1131196
got a job; eligible for partial education award, 734 hrs.

C. Blair

Exit date: 8/18/95
moved away; eligible for partial education award, 788 hrs.

�K. Deroche

Exit date: 1/20/95
left at parent's request, not enough time for school/grades;
not eligible for education award, 0 hrs.

J. Franchi

Exit date: 1/20/95
low school grades; not eligible for education award, 0 hrs.

M. Gueits

Exit date: 1111/94
no exit form, no explanation given; no education award, 233 hrs.

M. Hairston

Exit date: 2/24/95
. removed by program manager, no participation; not eligible for
education award, 0 hrs.

D. Hickson

Exit date: 3/20/95
left for health reasons; not eligible for education award, 113 hrs.

C. Newton

Exit date: 3/28/94
dissatisfied with assigned tasks and ArneriCorps experience; no
education award, 0 hrs.

K. Payne

Exit date: 9/6/95
left for health reasons; eligible for partial education award, 650 hrs.

S. Putrus

Exit date: 2/8/95
student refused to complete paper work; not eligible for education
award, 5 hrs.

J. Robinson

Exit date: 5/12/95
got a job; not eligible for education award, 158 hrs.

L. Rowland

Exit date: 9/22/95
no exit form, student would not sign it; not eligible for education
award, 348 hrs.

M. Smith

Exit date: 3113/95
left for personal reasons, dissatisfied w/program; not eligible for
education award, 11 hrs.

CircleNet: Michigan's AmeriCorps
Members aid Big Brothers/Big Sisters in the placement of volunteers with developmentally
disabled children in Southfield/Oakland County. The nature of this program, which deals with
developmentally disabled youth, posed an initial unique challenge in hiring, training, and retaining
corpsmembers.
Full-time members

20 members granted to the program, start date December 10, 1995

First Quarter Report

October 1, 1994 -- December 31, 1994
Recruitment and member selection -- 20 members selected

Second Quarter Report

January 1, 1995 -- March 31, 1995
attrition of 4 members who "dropped out." One was replaced, so at
the end of the quarter 17 members remained.

�Third Quarter Report

April1, 1995 --June 30, 1995
attrition of 1 member, who resigned from the program; 16 members
served the entire 3rd quarter and 16 members were enrolled on the
last day of the 3rd quarter.

Fourth Quarter Report

July 1, 1995 --September 30, 1995
brought on one member in July and one already completed the 1700
service hours, so 16 members were active this quarter.

Number of members for whom we have forms and are eligible to receive (or have already received)
the full education award:
15 full-time members
Total number of education awards issued= 17 (15 full awards, 2 partial awards)
Attrition of 8 members.
6 for cause, not eligible for education award
2 received partial education awards

Overall attrition rate = 40%
Attrition rate of those for cause

= 30%

Overall, CircleNet fell just above the median overall attrition rate of 39%. It was
also above the median attrition rate of 22% of "for cause" attrition.
Attrition of members:
D. Elliott

Exit date: 1/28/95
no exit form; not eligible for education award, 150 hrs.

J. Ingrao

Exit date: 1120/95
no exit form; not eligible for educational award, 60 hrs.

S. Johnson

Exit date: 7/5/95
member refused to sign exit form, no explanation given, no hours.

M. Kleino

Exit date: 2/10/95
no exit form; not eligible for education award, 150 hrs.

S. Kromberg

Exit date: 3/9/95
no exit form; not eligible for education award, 269 hrs.

T. Nelson

Exit date: 12/14/95
no exit form; eligible for partial education award, 61 hrs.

R. Riley

Exit date: 4/17/95
no exit form, left program with no notice; not eligible for education
award, 555 hrs.

T. Kish

Enrollment date: 7/24/95
Exit date: 3/15/96
no explanation; eligible for partial education award, 1432 hrs.

�Genesee County AmeriCorps: Michigan's AmeriCorps
Members work through community organizations to recruit volunteers to act as Girl Scout troop
leaders; develop service-learning workshops and activities for youth, rehabilitate homes; educate
citizens about Medicaid and new health care options; offer safe haven for at-risk youth and
neighborhoods set up block clubs. 25 full-time members allocated, 23 started service on 10112/94.
As noted below, this program enrolled members on a rolling admission basis. 5 members were
enrolled after the start of the program. And 5 members continued their service into the next
program year. Therefore, the numbers used to calculate the attrition rates are not consistent with a
program that did not enroll members on a rolling admission basis.
First Quarter

October 1, 1994 -- December 31, 1994
attrition of 2 members who were not fulfllling their participant
requirements; they were replaced

Second Quarter

January 1, 1995 --March 31, 1995
attrition of 2 members, one resigned in January, one was released in
February
20 members started the quarter, 18 finished

Third Quarter

April 1, 1995 -- June 30, 1995
attrition of 2 members during the third quarter
3 members enrolled to replace terminated members
21 active members as of June 30.

Fourth Quarter

July 1, 1995 --September 30, 1995
of 21 members, 7 completed their service by September 30, 4 will
complete by October 11, resulting in 11 receiving a full education
award, and 4 receiving a partial award due to compelling
circumstances, 1 not receiving an education award, and 5 continuing
their term of service in the next program year.

Number of members for whom we have forms and are eligible to receive (or have already received)
13 full-time members
the full education award:
Total number of education awards issued= 19 (13 full awards and 6 partial awards)
Attrition of 20 members
14 for cause, not eligible for partial award
6 received partial awards

Overall attrition rate = 86%
Attrition rate of those for cause

= 60%

These overall attrition rates are high due to the rolling admissions of this
program. Because 19 education awards were issued, out of 23 spots allocated to
the program, the true rate is only 14%, which is below the median.
Attrition of individual members: start date 10112/94 unless otherwise noted
M . Hairston

Start date: 217/95 Exit date: 2/6/96
didn't get the required hours in, not eligible for ed award, 1690 hrs.

�A. White

Start date: 8/16/95 Exit date: 1/2/96
dismissed for cause, no explanation; not eligible for ed award, 1292 hrs.

S. Dunigan

Start date: 1127/95 Exit date: 5/13/95
left to take another job, not eligible for education award, 405 hrs.

L. Cancel

No start date Exit date: 1126/96
NO FILE-- not eligible for education award, 215 hrs.

G. Aldridge

Exit date: 5/24/95
resigned because of her daughter's ill health, eligible for partial ed award,
1091 hrs.

H. Alford

Exit date: 3/3/95
dismissed for cause, not eligible for education award, 366 hrs.

J. Bielert

Exit date: 10/11/95
compelling personal reasons, eligible for partial ed award, 1575 hrs.

T. Brown

Exit date: 12/23/94
quit, dissatisfied w/program-staff, not eligible for education award, 251 hrs.

R. Douglas

Exit date: 2/14/95
early term. for cause, dissatisfied w/program staff, enrolled in a job training
program; not eligible for education award, 430 hrs.

S. Garza

Exit date: 1112/94
left to take a job; not eligible for education award, 49 hrs.

L. Grier

Exit date: 911195
dissatisfied w/program staff; not eligible for education award, 1070 hrs.

M. Howell

Exit date: 11/8/94
dissatisfied w/program staff; not eligible for education award, 46 hrs.

S. Johnson

Start date: 10/3/94 Exit date: 9/23/94
compel. pers. reasons, no explanation; eligible for partial ed award, 1583
hrs.

S. Packnett

Exit date: 10114/94
left for personal reasons; not eligible for education award, 13 hrs.

A. Snell

Start date: 11115/94
left for a job, very dissatisfied w/program, compelling personal reasons;
eligible for partial education award, 1196 hrs.

C. Taylor

Exit date: 1113/95
got a job, not eligible for education award, 340 hrs.

T. Wagenheim

Exit date: 10/11/95
compel. pers. circumstances, no explanation; eligible for partial ed award,
1668 hrs.

�D. Williams

Exit date: 2/4/95
got a job; not eligible for education award, 611 hrs.

M. Winters

Exit date: 10/12/95
no explanation; eligible for partial education award, 1563 hrs.

G. Woodberry

Exit date: 1127/95
was asked to leave the program; not eligible for education award, 628 hrs.

Grand Rapids Service Corps: Michigan's AmeriCorps
Members served full-time starting 10/3/94 unless otherwise noted. 33 members for full enrollment.
Members volunteer as mentors, tutors and teaching assistants in various elementary schools across
Grand Rapids. They are also involved with neighborhood revitalization projects through
neighborhood associations and Habitat for Humanity. The program had a rolling admissions
policy, so attrition rates are higher than a program that did not offer rolling admissions. Five
corpsmembers were added in the third quarter.
First Quarter

October 1, 1994 -- December 31, 1994
27 full-time members enrolled on 10/3/94
attrition of 9 members

Second Quarter

January 1, 1995 --March 31, 1995

Report focused on the problem of attrition in the corps
ranks. There are currently 23 full-time members enrolled, after
having started the program with 32 (first quarter report states 27,
question where the five people came from). 3 members were asked
to leave for disciplinary reasons; 4left on their own when they were
one step away from a formal disciplinary action; 2 left on their own
for personal reasons. The major reason for attrition,

according to the report, was poor attendance and
repeated failure to call in to report lateness or absence.
There are 3 members "hanging on by a thread."

·

Third Quarter

April 1, 1995 --June 30, 1995
five members were added to the corps (member list only has 4)
report lists this as a "second class" of one team facilitator and 4
corps members who will receive a prorated educational award based
on number of hours served through August 11, 1995, the program
end date. All five will continue in to Year 2 in September as full time
corpsmembers.
24 members were enrolled at the end of the quarter.

Fourth Quarter

July 1, 1995 --September 30, 1995
no changes in membership -- winding up of the program year, etc.
Began recruiting for Year 2 of the program.

�Number of members for whom we have forms and are eligible to receive (or have already received)
the full education award:
11 for sure, possibly 13 full-time members (incomplete records)
Attrition of 20 members
20 for cause
Total number of education awards issued: 13

Overall attrition rate = 74%
Attrition of those for cause

= 74%

The Grand Rapids Service Corps dealt with a high rate of attrition early on in
their program year. They also offered rolling admissions, and enrolled a second
"class" of members in the third quarter. Their attrition rates are higher than the
median average of 39%. However, they issued 13 education awards based on 33
enrolled members, which is only a 39% attrition rate. That rate is at the median
average.
Individual member attrition: (start date is 10/3/94 unless otherwise noted)
M. Bell

Exit date: 6/18/95
moved away, not eligible for education award, 1180 hrs.

M. Brown

Start date: 9/27/94 Exit date: 11/10/95
no exit form, not eligible for education award, 138 hrs.

W. Bryant

Exit date: 1/5/95
early termination for cause; not eligible for education award, 371 hrs.

A. Elamin

Exit date: 11110/95
asked to leave by program manager, not eligible for education award, 1119
hrs.

S. Gillespie

Exit date: 6/26/95
early termination for cause, asked to leave by program manager, not eligible
for education award, 156 hrs.

L. Kolthoff

Exit date: 8/11/95
early termination for cause, no explanation; not eligible for education award,
1396 hrs.

M.Mendez

Exit date: 4/2/95
early termination for cause, got a job; not eligible for education award, 880
hrs.

D. Morales

Exit date: 8/11195
early termination for cause; not eligible for education award, 1346 hrs.

A. Pagan

Exit date: 11110/95
got a job; not eligible for education award, 156 hrs.

J. Pena

Exit date: 12115/94
early termination for cause, asked to leave; not eligible for education award,
278 hrs.

�S. Rider

Exit date: 2/24/95
early termination for cause, asked to leave; not eligible for education award,
356 hrs.

L. Rincones

Exit date: 1/12/95
early termination for cause, asked to leave; not eligible for education award,
364 hrs.

J. Sommerville

Exit date: 6/20/95
asked to leave; not eligible for education award, 1136 hrs.

T. Tapely

Exit date: 911/95
early termination for cause, asked to leave; not eligible for education award,
965 hrs.

E. Thomas

Start date: 11/10/94 Exit date: 11/4/95
left for health reasons; not eligible for education award, 94 hrs.

I. Villa

Exit date: 8111/95
early termination for cause; not eligible for education award, 1652 hrs.

A. Wyant

Start date: lin/94 Exit date: 6/20/96
early termination for cause, moved away; not eligible for education award,
98 hrs.

H. Williams

Exit date: 2/28/94
asked to leave; not eligible for education award, 411 hrs.

A. Hinton

Start date: 6/1195 Exit date: 8/10/95
no forms, not eligible for education award, 1321 hrs.

C. Carpenter

Start date: 611/95 Exit date: 8111195
termination for cause, no explanation; not eligible for educational award,
·
286 hrs.

Michigan Neighborhood: Michigan's AmeriCorps
Launched January 20, 1995, and based out of the University of Michigan, this program will
addresses the specific educational, economic, environmental, public safety, and human needs in
the Detroit area. Program allocated 20 full-time and 20 part-time members. Enrolled only 22
members at the start, and added 7 more in the third quarter and 5 in the fourth quarter. Rolling
admissions for this program, and a late start date, make for inconsistent reporting and incomplete
files, as many members fulfilled their term of service over the summer or in Year 2.

-

First Quarter

October 1, 1994 -- December 31, 1994
program in its infancy; established process for recruiting members

Second Quarter

January 1, 1995 --March 31, 1995
program launched January 20 with 10 full-time and 12 part-time members.

�Third Quarter

April 1, 1995 --June 30, 1995
attrition of 2 full-time members
added 7 part-time and 6 full-time members

Fourth Quarter

July 1, 1995 --September 30, 1995
attrition of 3 members
added 5 members (no additional information was provided)

Number of members for whom we have forms and are eligible to receive (or have already received)
the full education award:
11
Attrition of 4 members
3 for cause, not eligible for education award
1 eligible for partial award

Overall attrition rate = 18%
Attrition rate of those for cause

= 13%

Overall, the attrition for this program is much lower than the median average of
39%. It is also lower than the "for cause" attrition rate of 22%. The part-time
corpsmembers are graduate students at the University of Michigan, which may
account for the high rate of retention, and- low attrition.
Individual members:

The member files are missing numerous forms. There is a possibility that
the members have continued on to a second year of service, and that is why
the files are incomplete.

E. Avery

Start date: 6/6/95 Exit date: 6/11/96
for cause, no explanation; not eligible for ed award, 311 hfs.

C. Grose

Start date: 1/18/95 Exit date: 6/96
compel. pers. reasons, no explanation, eligible for ed award, 729 hrs.

M. Morse

Start date: 5/8/95 Exit date: 8/19/95
no explanation, (summer only possibly) not eligible for education award,
518 hrs.

M. Stein

Start date: 5/8/95 Exit date: 8/5/95
no explanation, not eligible for education award, 502 hrs.

Saginaw AmeriCorps: Michigan's AmeriCorps
United Way of Saginaw County was awarded 41 members, 14 full-time and 27 part-time. They
work with the Saginaw Police, the school district, the YMCA, and other community groups on
community policing, urban issues, youth violence, and neighborhood safety, among other issues.
First Quarter

October 1, 1994 --December 31, 1994
Hired 41 members by November 14.
Replaced 4 out of 41 members within the 6 week grace period.
14 full-time members
26 part-time members at the end of the quarter

�Second Quarter

January 1, 1995 --March 31, 1995
3 new members added

Third Quarter

April 1, 1995 --June 30, 1995
attrition of 7 members, 1 full-time and 6 part-time
added 2 part-time members, for a total of 23 part-time and 13 full-time

Fourth Quarter

July 1, 1995 -- September 30, 1995
attrition of 2 full-time members who were terminated

Number of members for whom we have forms and are eligible to receive (or have already received)
the full education award:
27
Total number of education awards given

=37

Attrition of 20 members
10 for cause
10 received partial education awards

Overall attrition rate = 50%
Attrition rate "for cause" = 25%
Overall, the Saginaw AmeriCorps program had a higher rate of total attrition than
the median average of 39%. The rate of ''for cause" attrition was just above the
median of 22%. This program had a rolling admission policy and added 3 new
members in the second quarter and 2 in the third quarter.
Member attrition:

Members enrolled in October/November unless otherwise noted. The launch
was on November 14.

K. Bond

Exit date: 4/16/95
for cause, no exit form; not eligible for education award, 227 hrs.

R. Brown

Start date: 12/23/94 Exit date: 5/20/95
for cause, no exit form; not eligible for education award, 445 hrs.

D. Burch

Exit date: 11/4/94
for cause, no exit form; not eligible for education award, 75 hrs.

J. Ervin

Exit date: 8/25/95
compel. pers. reasons, no exit form; eligible for partial ed award, 664 hrs.

R. Johnson

Exit date: 11116/94
compel. pers. reasons, no exit form; eligible for partial ed award, 24 hrs.

0. Lopez

Exit date: 8/16/95 Full-time
for cause, no exit form; not eligible for education award; 1259 hrs.

E. McKenzie

Exit date: 6/9/95
for cause, no exit form; not eligible for ed award, 1014 hrs.

J. Nettles

Exit date: 5/15/95
for cause, no exit form; eligible for partial ed award; 428 hrs.

�A. Omar

Exit date: 8/18/95
for.cause, no exit form; not eligible for an education award; 1257 hrs.

W. Parks

Exit date: 6/19/95
compel. pers. reasons, sick mother, moved away; eligible for partial ed
award~ 561 hrs.

B. Patrick

Exit date: 1114/94
for cause, no exit form; not eligible for education award; 120 hrs.

L. Pierson

Exit date: 7/28/95
for cause, no exit form, not eligible for ed award, 558 hrs.
Exit date: 1/14/97
exit form says he completed 1700 hours

T. Robinson

Exit date: 4/27/95
for cause, got a job; not eligible for award, 416 hrs.

T. Smith

Exit date: 8/25/95
compel. pers. reasons, no exit form; eligible for partial ed award, 727 hrs.

D. Soza

Exit date: 7/28/95
compel. pers. reasons, no exit form; eligible for partial ed award, 631 hrs.

F. Thomas

Exit date: 8/25/95
for cause, no exit form; eligible for partial ed award; 630 hrs.

T. Warren-Bennett

Exit date: 12/20/94
for cause, no exit form; not eligible for award, 40 hrs.

J. Weinrauch

Exit date: 4/1/95
compel. pers. reason, no exit form; eligible for partial ed award, 387 hrs.

M. Welch

Exit date: 8/25/95
compel. pers. reason, got a job; eligible for partial ed award-, 271 hrs.

J. Thompson

Start date: 5/29/95 Exit date: 8/25/95
conflicting reports:
one report says compel. pers. reasons, one report says for cause, there is no
explanation on either form, report says he is eligible for a partial ed award,
239 hrs.

Eastern Michigan University, Teams for School Success: Michigan's AmeriCorps
Members work with students to provide meaningful activities through numerous after-school clubs
and tutorial programs around Ypsilanti. Allocated 8 full-time and 24 part-time members. Rolling
admissions and the nature of the program account for an inaccurate attrition rate.
First Quarter

October 1, 1994 -- December 31, 1994
24 part-time and 2 full-time members joined on 10/17.
attrition of 3 part-time members, replaced them after 10/17.
added 5 full-time members
at end of quarter, 8 full-time (where did the extra 1 come from?) and 24
part-time members enrolled

�January 1, 1995 --March 30, 1995
recruited 1 part-time member and 1 full-time member
attrition of 1 full-time member
attrition of 2 part-time member, will NOT replace one member
at end of quarter, 8 full-time and 23 full-time

Second Quarter

Third Quarter

April1, 1995 --June 30, 1995
attrition of 4 full-time and 11 part-time members
2 graduated from school and left, most left "permanently" because of school
commitments, which means they weren't going to remain members for the
- nextschoolyear
4 full-time and 5 part-time members remained to work over the summer

Fourth Quarter

July 1, 1995 -- September 30, 1995
July and August, 4 full-time and 5 part-time members served
"those who resigned without completing their term of service
did so for a variety of reasons. Most left permanently because
their academic programs require clinics or student teaching
during our second year and time commitments precluded
continuing in the program. Two graduated. One did not return
to the university."
Year 2 began in September, with 2 full-time and 10 part-time members

Number of members for whom we have forms and are eligible to receive (or have already received)
the full education award:
5
Total number of education awards= 28 (out of 32 allocated spots)
Attrition of 30 members
7 for cause
23 received partial education awards
Overall attrition rate = undeterminable
Attrition rate "for cause" = 26%
See below for an explanation of the attrition rates of this program. Overall, the
"for cause" attrition rate is just above the median.
Individual members:

Start date was 10117/95 unless otherwise noted. Because of the nature
of the program, and the program year conflicting with the
school year, many of the partial awards are considered as full
completion of the term of service, even if the member did not
complete the full number of hours, and so should not really be
considered "attrition" in a negative manner. Also, many exit
forms are missing or not filled out completely.

K. Amos

Start date: 12/14/95 Exit date: 6/16/96
for cause, no explanation; not eligible for education award, 126 hrs.

J. Banks

Exit date: 7/20/95 Full-time
compel. pers. reasons, no explanation; eligible for partial ed award, 346
hrs.

�J. Bannick

Exit date: 9/20/95
compel. pers. reasons, no explanation; eligible for partial ed
award, 309 hrs.

J. Bird

Exit Date: 12/31/95
for cause, no explanation; not eligible for education award; 681 hrs.

M. Chmura

Exit date: 6/16/96
compel. pers. reason, no explanation; eligible for partial ed award; 329 hrs.

T. Daniel

Exit date: 6/30/95
compel. pers. reason, student teaching; eligible for partial ed award; 476
hrs.

P. deHart

Exit date: 511/95
no explanation; not eligible for education award, 144 hrs.

K. Eagle

Exit date: 8/31/95
compel. pers. reasons, "not the right fit;" eligible for partial ed award; 293
hrs.

N. Faust

Exit date: 4/28/95 Full-time
no explanation; eligible for partial ed award; 1197 hrs.

J. Gilbert

Exit date: 12/31195
compel. pers. reasons, no explanation; eligible for partial ed award; 598
hrs.

S. Jackson

Exit date: 5/4/95
for cause, no explanation, 147 hrs.
Exit date: 8/31/95
left for personal reasons, eligible for partial education award; 218 hrs.

A. Johnson

Exit date: 6/16/96
no exit forms, eligible for partial education award; 349 hrs.

D. Johnson

Exit date: 6/16/96
no explanation; eligible for partial ed award; 349 hrs.

J. Little

Start date: 12/1/94 Exit date: 4/28/95
compel. pers. reasons, got a job; eligible for partial ed award, 243 hrs.

M. Little

Exit date: 4/28/95
compel. pers. reasons, got a job; eligible for partial ed award, 563 hrs.

J. Lott

Start date: 2/13/95 Exit date: 2/14/96 Full-time
compel. pers. reasons, no explanation; eligible for partial ed award, 1214
hrs.

K. Logan

Exit date: 8/31195
compel. pers. reasons, no explanation; eligible for partial ed award, 1230
hrs.

�C. Martin

Exit date: 8/31/95
no explanation, eligible for partial ed award, 1676 hrs.

G. McKinney

Start date: 3/13/95 Exit date: 8/31/95
Exit form 8/31/95 says compelling personal reasons, partial ed award, 722
hrs. Report says NOT eligible for education award 562 hrs.
Suspended 12/22/95
Terminated 1119/96, no exit form.

J. Mierzwa

Exit date: no exit form
no explanation, eligible for partial ed award, no hours

D. Moore

Exit date: 11115/94
for cause, no explanation, not eligible for ed award, 20 hrs.

S.Motley

Exit date: 6/15/95
compel. pers. reasons, student teaching; eligible for partial ed award, 440
hrs.

W. Patterson

Exit date: 8/31/95
compel. pers. reasons, enrolled in school; eligible for partial award, 202
hrs.
-

K. Rice

Exit date: 6/28/95 Full-time
compel. pers. reasons, got a job; eligible for partial ed award, 747 hrs.

D. Roberts

Exit date: 5/30/95
compel. pers. reasons, looking for full-time job wlbenefits, car problems;
eligible for partial ed award, 343 hrs.

D. Rougeau

Exit date: 2/11195
compel. pers. reasons, got a job, dissatisfied w/program staff, left for other
personal reasons; eligible for partial ed award, 107 hrs.

S. Sanbum

Exit date: 8/31/95 Full-time
compel. pers. reasons, school; eligible for partial ed award, 906 hrs.

K. Skinner

Exit date: 6116/96 (1 year, 7 mo.)
for cause, no explanation; not eligible for award, 91 hrs.

R. Souza

Exit date: 8/31195
compel. pers. reasons, school; eligible for partial ed award, 302 hrs.

D. Walton

Start date: 1211/94 Exit date: 2/13/95 Full-time
for cause, no explanation; not eligible for ed award; 56 hrs.

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                    <text>AN OVERVIEW OF
NATIONAL SERVICE PROGRAMS
(12/4/96)

MICHIGAN'S AMERICORPS

VISTA

Education Award Only

Administered by MCSC

Administered by CNS/MI

Administered by MCSC

Provides direct community
service with demonstrable and
measurable impact. Can
include, but must not be limited
to support for and/or
coordination of direct
community service projects.

Mobilizes human and other
community resources to
increase the capacity of low
income communities to solve
their own problems. Does not
provide direct service or
administrative support.

Provides direct community
service with demonstrable and
measurable impact. Can
include, but must not be limited
to support for and/or
coordination of direct
community service projects.

Priority placed in four issue
areas: education, public
safety, environment and
human needs.

Capacity building emphasis:
employment training, literacy,
public safety, health, housing,
and revitalization programs.

Priority placed in four issue
areas : education, public safety,
environment and human
needs.

Selected competitively. Grants
provide 85% of member
support and 67% of
operational costs.

Selected competitively.
Administered through memo of
understanding. No funds
change hands.

Selected competitively.
Programs fund member support
&amp; operational costs . Programs
may receive up to S1,000 per
FTE member tor operations.

AmeriCorps member support
requires a cash match and
operational support requires
cash or in-kind match .

No cash match, however
sponsors must provide
operational support to
accomplish tasks.

Except for education awards
and S1,000/FTE operational
allowance, programs provide
full support.

FT and PT members serve 1, 700
or 900 hours per year.

Full-time only . Forty hours per
week preferred.

FT and PT members serve 1, 700
or 900 hours per year.

Open to U.S. citizens 17 years
or older with or working for a
H.S. d iploma .

Open to U.S. Citizens 18 years
or older.

Open to U.S. citizens 17 years
or older with or working for a
H.S. diploma .

Member support may include
child and health care.
Members receive a post
service education award of
$4,725 for full-time or $2,362 for
part-time service .

Member support may include
child/health care. Members
may receive a FT education
award or waive it for a S100
monthly stipend over and
above the living allowance.

Member support determined
by program . Members receive
a post service education
award of $2,362 for 900 hours
of part-time service.

Programs select members and
coordinate their recruitment
with MCSC and CNS.

Programs select members and
coordinate their recruitment
with CNS.

Programs select members and
coordinate their recruitment
with MCSC and CNS.

Program disburses member
living allowance and benefits.

CNS disburses member living
allowance and benefits.

Living allowance and benefits
determined by program.

Members may have up to 20%
of their service time dedicated
to training and development.

CNS provides a three-day
orientation for members,
sponsors provide other training .

Program determines training
and member development up
to 20% of service time .

Minimum program size of 10 FTE
members.

Minimum program size of four
members.

Minimum program size of 10 PT
members .

Quarterly reports to MCSC .

Quarterly reports to CNS/MI.

Quarterly reports to MCSC.

�</text>
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                <text>&lt;a href="https://gvsu.lyrasistechnology.org/repositories/2/resources/515"&gt;Our State of Generosity collection, JCPA-04&lt;/a&gt;</text>
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                <elementTextContainer>
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                    <text>AMERICORPS
FY97 AVAiLABLE FORMULA FUNDS
Revised 3/24/97

+ Estimated FY96 Formula Unspent

Michigan's FY97 Formula Amount

$2,564,671
$ 32 1.368

Total Formula Available for FY97

$2,886,039

Less:
Marquette County Health Dept.
Project S.A.V.E.
Family Independence Agency
Fitzgerald Public Schools
American Youth Foundation
Volunteer Centers of Michigan

$156,000
$252,000
$288 ,000
$136,000
$246,000 "
$183 ,000

Total Subtractions

C$1.261.000)

TOTALFORMULAAV~ABLEFORNEWPROGRAMS

$1,625,039

(if Marquette County does not reapply)

$1,781,039

�</text>
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                <elementTextContainer>
                  <elementText elementTextId="653617">
                    <text>STATE OF MICHIGAN

JOHN ENGLER , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Te lephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Capttol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MEMORANDUM
TO:

Michigan Community Service Comrni

FROM:

Frank Dirks, Executive Direc
Michigan Community Service Co

RE:

Special Public Hearings meeting

DATE:

February 28, 1997

In response to the request made by Commissioners at the last meeting, we have scheduled a special
hearing for gathering public views on supporting service in Michigan. The hearing is scheduled
for 1:00 p.m. to 5:00p.m. on March 25, 1997 in the Olds Plaza Building, 2nd Floor, Cabinet
Room.

Please let me know if you will be able to attend, as this meeting is optional. Also, please
remember your attendance at the April 10, 1997 is critical as it will determine our state's funding
application to the Corporation for National Service.
Thank you and call me if you have any questions or concerns at (517)335-4295 .

A Division of the Michigan Jobs Commission

.._,.,

0'

�"
STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Cap itol Ave .
Bldg. , 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MEMORANDUM
TO:

Michigan Community Service Commi

FROM:

Frank Dirks, Executive Direc
Michigan Community Service Co

RE:

Special Public Hearings meeting

DATE:

February 28, 1997

In response to the request made by Commissioners at the last meeting, we have scheduled a special
hearing for gathering public views on supporting service in Michigan. The hearing is scheduled
for 1:00 p.m. to 5:00p.m. on March 25, 1997 in the Olds Plaza Building, 2nd Floor, Cabinet
Room.
Please let me know if you will be able to attend, as this meeting is optional. Also, please
remember your attendance at the April10, 1997 is critical as it will determine our state's funding
application to the Corporation for National Service.
Thank you and call me if you have any questions or concerns at (517)335-4295.

~'i

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CVV\tA

(Ylet ; \ ~

-to

J . Hu i v

A . fr i t-eit~

s . &amp;wtl'H\
2--- ;;((; _cr7
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A Division of the Michigan Jobs Commi ssion

0,--

~P(7
3/'J

�STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Capitol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MEMORANDUM

FROM:

Frank Dirks, Executive Director
Michigan Community Service Commi

RE:

Special Public Hearings meeting

DATE:

March 13 , 1997

We have scheduled a special hearing for gathering public views on supporting service in Michigan.
The hearing is scheduled for 1:00 p.m. to 5:00p.m. on March 25, 1997. The location has been
moved from the Olds Plaza Building to the Kellogg Center, Room 105 A&amp;B Michigan

State University, Harrison Road, East Lansing.
Also, please remember your attendance at the April 10. 1997 Commission meetin~: is
critical as it will determine our state's funding application to the Corporation for National Service.
The meeting will start at 11 :00 a.m. in the Cabinet Room, 2nd Floor of the Olds Plaza Building.
Lunch will be served after the meeting in the Michigan Room, Olds Plaza Building. Please

RSVP to Mary Estrada if you are planning to join us for lunch.
Thank you for your attention and don' t hesitate to call me if you have any questions or concerns at
(517)335-4295.

A Division of the Michigan Jobs Commission

0'
~

�·'

(810)334-9225

OTHERS
Ms. Carol Wolenberg (DOE)

517-241-0062
Mr. Doug Stites (MJC)

517-373-6227
Mr. Joseph Graves (DSS)/Barbara Bradford

517-373-2860
5541

Ms. Bonnie Graham(OA)
517-373-9360
Ms. Roberta Stanley(DOE)
571-373-3287

(616)243-3555

(MNF)

517-353-5038
Ms. Lisa Ditch Murray

(313)983-6191

Mr. Ross Dodge(DNR)

5-1619
Sam Singh(VAC)

(517)353-5038
Lisa McGettigan(MCC)

(517)353-9393
Mary Pheiler-Detroit

Corporation (313)-226-7848
Staff (F. Dirks, M. Estrada, L.Reurink, G. Gross,
P. Kaiser, D. Wells, A. Salas, J. Epps, T.
McCloskey)

Mr. Alton Shipstead

(616)929-5000
1

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                    <text>STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Cap itol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MICHIGAN COMMUNITY SERVICE COMMISSION
PUBLIC INFORMATION GATHERING MEETING
ON SERVICE AND VOLUNTEERISM IN MICHIGAN
March 25, 1997
1:00 p.m. - 4:30 p.m.
Kellogg Center, East Lansing, Michigan

Order of Presenters
Mary Pfeiler

Michigan State Office Director , Corporation for National Service, Detroit

Karen Washington

VISTA Program Director, Emmanual Community House, Inc. , Detroit

Linda Lark

RSVP Program Director, Senior Neighbors, Inc., Kent County

Brad Johnson

Director, Voluntary Action Center of Greater Lansing

Aria Larsen

Senior Companion Program Director, Lapeer/Genesse Counties

Doreen Thomas

Learn &amp; Serve Program Director, Kalamazoo Public Education Foundation

Leisa Richardson

AmeriCorps Program Director, Urban League of Flint

Peggy Burns

Foster Grandparent Program Director, Gerontology Network, Kent County

Debra Holmes-Garrison

VISTA Program Director, Michigan Cities In Schools, Grand Rapids

Joy Graves

RSVP Program Director, CSS of Wayne County

Sharon Campbell

Learn and Serve Program Director, Catholic Youth Organization, Detroit

Bob Parks

AmeriCorps Program Director, Family Independence Agency, Lansing

Sue Johnson

Michigan CARES Program Director, Volunteer Muskegon

Each presenter will be allotted fifteen minutes for their presentation, and questions and answers with the
Commission. If time permits, there will be opportunity for further public comment until adjournment at
4:30p.m.

A Division of the Michigan Jobs Commissi on

0,--

�STATE OF MICHIGAN

.

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Cap itol Ave .
Bldg. , 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

MICHIGAN COMMUNITY SERVICE COMMISSION
PUBLIC INFORMATION GATHERING MEETING
ON SERVICE AND VOLUNTEERISM IN MICHIGAN
March 25, 1997
1:00 p.m. - 4:30 p.m.
Kellogg Center, East Lansing, Michigan

Order of Presenters
Michigan State Office Director, Corporation for National Service, Detroit
VISTA Program Director, Emmanual Community House, Inc. , Detroit
RSVP Program Director, Senior Neighbors, Inc., Kent County

indahatk

~

.....ft,SI.c:1 •

Director, Voluntary Action Center of Greater Lansing

,.Brad IohnsGfl

.....Afia Larsen

HAfV~.V ~D

~

Senior Companion Program Director, Lapeer/Genesse Counties
Learn &amp; Serve Program Director, Kalamazoo Public Education Foundation

Lcisa R:ieha:rdson

AmeriCorps Program Director, Urban League of Flint

-Peggy Burns

Foster Grandparent Program Director, Gerontology Network, Kent County

- 1Tel5ra

VISTA Program Director, Michigan Cities In Schools, Grand Rapids

o mes-Garnson ..

~~

RSVP Program Director,-€SS 6f-Wayne.Qotmty-f1 f\~:S

8ha:ron Eampbe'l

Learn and Serve Program Director, Catholic Youth Organization, Detroit

\)/) j) {j,_,&lt;J..Je'fl. ':f-

-B05 Parks

AmeriCorps Program Director, Family Independence Agency, Lansing

!""Sue Johnson

Michigan CARES Program Director, Volunteer Muskegon

Each presenter will be allotted fifteen minutes for their presentation, and questions and answers with the
Commission. If time permits, there will be opportunity for further public comment until adjournment at
4:30p.m.

A Division of the Michigan Jobs Commission

0,--

·

�-·

Testimony to the Michigan Community Service Commission
March 25 , 1997
Mrs. Engler, Ladies and Gentlemen of the Commission. Thank you for inviting me to comment on the
topic before us today.
The views that I will express today are my own and perhaps no one else ' s; they are not to be construed as
representing the views of the Corporation as a whole or any other persons within the Corporation.
Even with as many views as are represented here today, all of us together represent only a small fraction
of the people who are involved in and interested in community service and volunteerism. I read the
Lansing Journal these days (since the Detroit papers have been first on strike and now in a lock-out
situation) and I noticed on Thursday a small headline that read "A celebration of Community Service."
"How wonderful ," I thought . "Maybe I'll see some names I know. Maybe Janet Clark has a new project
she hasq' t told me about yet. " As I read the clip it turned out to be a notice about the Delta Sigma Theta
Soro~_i~ celebrating 37 years of community service. Delta Sigma Theta is a sorority of African-American
women formed in 1913 at Howard University. The Lansing alumnae chapter was formed in 1960 and has
several community service programs in the local area. A reminder that there are many more of us than we
sometimes remember.
Those of us here today will give you an interesting but small sampling of opinion on the topics proposed;
it is a good start, however.
One of those topics concerns the "strengths and weaknesses of the Michigan Community Service
Commission as presently constituted and as currently involved.
There are of course strengths and weaknesses of any organization ... ..
The purpose, mission, and goals as outlined in the OPERATING PROCEDURES for the Commission do
not appear to need any revision . They outline a wide range of activities and communications in support of
community service and volunteerism involving residents from all ages and backgrounds serving in all
areas of life in Michigan.
These are indeed the mission and goals I would propose for a Commission if they had not already been
devised. What I believe can come from this mission is a broad evocation of service in Michigan and one
which
helps to ensure that programs and resources are widely spread and geographically balanced,
facilitates the formation and growth of local collaborative efforts
reinforces priority consideration to Michigan ' s needs and wishes, and
smooths the way, especially within State Government, for getting things done.
But let 's be honest. This meeting today is about something else.
Underlying this meeting today is the continuing jostling for power over the community service programs
funded by the federal government. The proposed or threatened "takeover" of all the funding by either the
State Commissions or by the State Offices of the Corporation has generated considerable heat and rather
little understanding and absolutely no benefit to any of our combined constituency.
Nationally, and here in Michigan, some people fear the so-called takeover of all the programs by the State
Commissions (didn't know you were such a threatening bunch, did you?). Nationally and here in
Michigan, Commissions and their staffs are maligned as upstart, inexperienced, and incompetent. Fears
are raised that tried-and-true programs will be indiscriminately destroyed and that rules protecting
vulnerable populations will be abolished.

�Nationally and here in Michigan, some people resent that the devolution of powers to the States has not
included devolution of all the money and all the community service programs. Nationally and here in
Michigan the federal employees of the Corporation are maligned as rigid, obsolete, and incompetent.
Accusations are made that new service programs will be squeezed with rules and overlaid with hidebound bureaucracy.
Much criticism is raised and many potential disasters are predicted if one side should prevail over the
other.
It seems to me unfair and insulting to suggest that the staff of the Michigan Commission - or any other
Commission - could not learn and would not abide by the laws and rules governing the VISTA and
Senior Corps programs. It is equally unfair and absurd to suggest that the staff of the Michigan
Corporation for National Service office could not learn and would not abide by the laws and rules
governing the AmeriCorps programs and the Learn and Serve programs. Of course, this would not be
'·
true. ~ ·
1,
~

.J

This whole issue of who 's going to be IN CHARGE, I thought, was set aside last year after a group of
Executive Directors and CNS State Directors came to consensus over how to overcome some of the
difficulties and obstacles. The consensus was to encourage each state to determine its own way of working
together- with Commission, Corporation, and Departments of Education coming to their own
individualized plans of action . The idea of a "unified plan" came out of these discussions. All the parties
took this agreement seriously and were working to address it locally.
The good-faith efforts of all the states who took this agreement seriously were undermined- betrayed I
must say- by some people in Washington for whatever their reasons might have been. The events and
recriminations of the last few months can be explained ad nauseam, but after Washington 's so-called
"accidental emission," every constituency of the Corporation began firing weapons. What minimal trust
that had developed among the parties was destroyed.
Now we find ourselves here today in the aftermath of that debacle.

So what is all the fuss about over the structure of how the federal money for community service programs
comes to Michigan:
Who is complaining about the way things are done now?
Who is unhappy and wants so desperately to make things different?
Is it the public at large; is it disappointed applicants; is it successful project operators?
I think it is none of these .
If it is none of these, why would we want to reinvent what already exists. The problem really is that we 've
gotten ourselves trapped in a focus on FIXING a few flaws when we should just get busy and work
smarter. The human impulse to tinker and fix things up is well known to all of us. We also know how
most " new and improved" products on the market are only repackaged and more expensive than the
originals.
In most areas of life, after we reach a certain level of functioning, the payback of additional
" improvements" is relatively limited. The cost of such relatively small improvements can be very high
and in the end counterproductive to the larger enterprise. There is the additional risk of negative
unintended consequences which are worse than the thing we started out to fix .

�We- you as Commissioners and the rest of us as staff and other beneficiaries of the federally -funded
community service and volunteer programs- must acknowledge the flaws in our systems and work to
minimize their effect, but I must emphasize that none of the flaws are fatal and none are serious enough to
warrant the kind of time and tempest that has consumed so many of us for the last year and a half.
We all may have different views of what would be the " IDEAL" arrangement. I know that Frank Dirks
and I have different views on many things, but we had begun to work quite productively together and had
been able to bring some things of value to the state and to individual programs and participants by doing
so.

We've come to understand different points of view; different approaches to problems; and different styles
of work. Interagency collaboration is not easy, as all of you know.
'·

But in the end the cooperation and the learning environment have benefited both our operations and our
immediate constituencies.
We have made mistakes- separately and together- and will again, I'm sure- separately and together.
Were there to be someone else in my place and someone other than Frank at the helm of the Commission,
there might be different mistakes, but there definitely would be mistakes and missed opportunities and
misunderstandings. That's life.

We all like our own ideas best usually. If you must know my opinion on the IDEAL way to channel
Corporation for National Service programs into Michigan communities I'll tell you, but I prefer to leave
well enough alone. And to stop talking about changing the way it is now.

If I had the power to go across the street today and start over again, I would create a different structure.
The federal funding through the Corporation for National Service is for NATIONAL SERVICE, not
simply community service. The programs are envisioned as nationwide in scope, nationwide in interest,
and derive their participants from the nation as a whole. Not FEDERAL, necessarily, but definitely
NATIONAL.
There must remain a national focus and identity. Otherwise we devolve into 48,49, or 50 state service
programs.
The "national" in national service is best preserved through a workforce network that is state-based and
nationally-connected, and is positioned to respond to and be held accountable for local and national
initiatives alike. The Corporation State Offices have that workforce. In my opinion, all Corporation for
National Service funding and program decisions should flow through the Corporation State Offices. For
more than 20 years, federal employees in these offices have successfully balanced the rules and priorities
of national program designs with specific local needs and requirements.
What would happen to the Commissions in my personally-designed world across the street?
I would have a Commission for all of the purposes that are currently in your OPERATING
PROCEDURES. Your function as Commissioners would not change. You would be the functional and
influential link between State government and federal programs.
But hey we ' re not going across the street. We ' re right here. What do we do? What should

you~

�I encourage you to become as involved as you can in meeting and observing the participants in all kinds of
community service and volunteer programs in your areas. Consider how insights from these efforts might
be publicized and shared with others. Encourage a learning environment within the Commission.
Encourage staff to provide you with opportunities to publicize your support for community serviceamong all ages and in all areas of the state. Continue to provide public recognition for voluntary efforts of
all kinds . Seek ways to ensure that Michigan law and policy places a value on volunteer service, in areas
such as liability insurance and others. Help to bring additional partners into the community service arena.
Play an active and assertive role in establishing state and statewide priorities and focus areas for
community service. Seek out, analyze, and help all of us to learn from successful collaborative ventures.
Keep your mission and goals as they are stated already.
Nowhere do they seem to call for you to OPERATE, DIRECT or ADMINISTER community service
programs; ·they call for facilitating; they call for encouraging; they call for promoting and recognizing. I
urge yoy io stay focused on those functions . No one that I know of has proposed that State Commissions
take ov~r the roles of the private Volunteer Centers; why should it seem logical to propose taking over
administration of VISTA or the Senior Volunteer programs? No one would seriously entertain the
Commissions taking control of civic and service clubs and sororities; why would the Commission envision
taking control of VISTA and the Senior Volunteer programs? Obviously the lines of control will be
drawn somewhere; I suggest you leave them where they are .. and work toward a COORDINATED
PLURALITY of organizations in this field .

And lastly, continue to propose Michigan ideas for Michigan people. The federal government should not
be the only or even the largest player in community service in Michigan. Let Michigan devise and find
funding for its own community service innovations on a variety of levels and from various sources as I
know you are already beginning to do.

What can work for us in the way of structure is a collaborative partnership such as the one which has
flourished between the Feds and the State regarding Senior Volunteer programs. This 20-year-old
working relationship provides benefits to communities and seniors alike; safeguards taxpayer interest;
maintains the integrity of programmatic intent; results in a balanced response to local needs within a
framework of STATE and National priorities. This partnership has simplified life for grantees and project
staff, and provided coherent direction and support. It didn ' t start out that way, however. No one would
guess from observing our two organizations today that the relationship actually began in hostility,
suspicion, acrimony, and a power struggle for control. The partnership is under considerable strain these
days but the difficulties for us are not "made in Michigan." They come from outside Michigan, and we
are doing everything we can to prevent those influences from destroying what has been built over 20
years . I direct your attention at length to this example as I think it gives us hope that we could get beyond
the current acrimony and suspicion in the community service arena and begin to work toward a new era of
close cooperation.
If we do care about providing good programs to the people of Michigan, and if we care about the longterm survival of the current program designs and funding, then we had better get to work and put an end
to this power struggle. The damage of the last 2 years---- most especially the damage of the last few
months ---cannot be undone, but it can perhaps be overcome.
I think it is what the people of Michigan would ask us to do. In fact, I think they expect us to do this
without their having to ask and remind us to do this. We all need to take hold of our part of the solution
and stop being part of the

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MCSC TESTIMONY
MARCH 25 , 1997 HEARING
TESTIMONY OF LINDA LARK, RSVP DIRECTOR
(Note: Topics in italics are those Frank Dirks stated I should address in his letter to me of
March 20, 1997.)
I. Name, Position, &amp; Program Description:
I am Linda Lark, Director of the Retired &amp; Senior Volunteer Program of Kent
County. First, I thank the First Lady and Commission for the opportunity to address the actions
of the Community Services Commission and the older American programs.
RSVP was authorized by Congress 25 years ago under the Older Americans Volunteer
Act. Our purpose is to provide challenging and meaningful volunteer opportunities for
residents aged 55 and over . These opportunities give them a chance to serve their
communities, explore new interests, remain active, &amp; avoid isolation so common with older
Americans. With the help of RSVP , non-profit organizations are able to enhance and expand
the services they provide. RSVP volunteers serve without compensation. Those who would find
volunteering a financial hardship can request assistance with transportation and meals.
Volunteers also receive training and insurance protection while volunteering.
During 1996, 1,036 RSVP volunteers of Kent County provided 252,000 hours of their
expertise, skill, and time to private and public non-profits or proprietary health care
organizations.
About 50% of Michigan's RSVP volunteers serve older people in their homes &amp;
communities. They deliver meals and provide essential services such as transportation, shopping
assistance , respite care, friendly visiting, telephone reassurance , home repair, tax preparation,
You Are Not Alone reassurance visits and more. Many congregate nutrition programs , senior
centers and nursing homes would find it difficult to operate without RSVP. Our volunteers are
found in a multitude of programs developed to benefit the environment, local neighborhoods ,
children, low-income, homeless or disabled persons .
We actively support collaborative initiatives such as Strong Families/Safe Children and
Systems Reform by promoting the services of older volunteers as a resource in meeting the
needs of families and developing programs which support childhood immunization initiatives and
relative caregivers.
2. Strengths and weaknesses of the way CNS programs are supported in Michigan:

We are , and have been since our conception , an older American program. We are here
to benefit the senior and as a second benefit, we benefit the community . We are not about
service. We are about seniors.
Since we were put under the Corporation for National Service, we find ourselves being

�the National Senior Service Corps. Our senior programs are utilized to validate new volunteer
initiatives and then efforts are put in place to change us into a service organization; deemphasizing the senior's needs , talents , and contributions.
Studies have proven that older people who volunteer have more positive attitudes, higher
self-esteem, better health and live longer lives . Healthy, active older people cost society less
than frail, sick older persons.
Clearly, it is a weakness of the Corporation and consequently the Commission to change
us into yet another "SERVICE" Corps. We provide service to our communities now.
They recognize that service with their dollars . My project's budget is over $174,000
a year. $56 ,000 comes from the Corporation. Over $100,000 comes from the community
because they know we get the job done. get it done well and cost-effectively.
Incidentally , my annual salary as Director of the RSVP Project is less than the cost of
one AmeriCorps Volunteer.

The Ideal, What is the best way that National and Community Service and Volunteerism
should be supported in Michigan?
Stop trying to change the Older American Programs. We aren't broke. Please stop
trying to "fix" us. We are not service-first programs . We are senior-first programs . This
single comment addresses all of the questions in your letter regarding today ' s hearing.
I would like to give you an example of what I am talking about by telling you about one
of the over 1,000 volunteers in my project:
Volunteer's Story here .... Jim Muir's Story .
Jim's contribution to his community will benefit future generations and communities
beyond this state. Talk about Impact! !
Jim gave me permission to share his story today and stated, "You have to leave the
freedom of choice in RSVP. Without it I won't stay there and neither will other seniors.
Emphasizing service could be the end of the program."
RSVP's focus on the senior helped Jim Muir "handle living" and as a result look what
we have gained! Can this country afford to lose even one caring, talented senior?
What
arrogance to assume a Corporation or Commission knows best what the communities' needs are
or what gifts we will allow the seniors to share!

�MICHIGAN COMMUNITY SERVICE COMMISSION
PUBLIC INFORMATION GATHERING MEETING
ON SERVICE AND VOLUNTEERISM IN MICIDGAN
Presented by:
Bradley J. Johnson, Executive Director
Volunteer Center of Mid-Michigan

Thank you for the opportunity to share my organizations views of service and volunteerism in
Michigan. The Volunteer Center ofMid-Michigan, formerly known as the Voluntary Action
Center has a long 45 year history of connecting people and resources in the Capitol Community.
The Volunteer Center is aligned and affiliated with the Capital Area United Way, Volunteer
Centers of Michigan (VCM is the state association representing over 27 volunteer centers),
Michigan Nonprofit Association, and the Points of Light Foundation (supporting over 500
national volunteer centers). It is through these connections that we, as community practitioners
ofvolunteerism, are able to forge ahead in an ever changing nonprofit dynamic.
Much like that of our statewide network of Volunteer Centers, the Volunteer Center of MidMichigan is positioned within the greater Lansing community to respond quickly to community
needs. To accomplish this we are tasked as the community volunteer clearinghouse to over 300
nonprofit organizations. In addition, our mission is to promote and develop volunteerism, match
volunteers with nonprofit organizations, and address select unmet community needs. It is only
by following our vision of "mobilizing people and resources to deliver creative solutions to
community problems" that we are able to accomplish our mission.

The Volunteer Center has had the opportunity to become involved with the Michigan
Community Service Commission on a number of levels: As an VCM AmeriCorps/Michigan
AmeriCorps grant recipient, through community outreach during the numerous volunteer
mobilizations (ie: Day of Caring) where staff joined in the celebration of volunteerism, as a judge
for the Governors Service Award, and though the use of the numerous publications produced
through the Commission.
During the Volunteer Centers 45 year history we have had the opportunity to observe numerous
national and community service initiatives. As an organization typically outside the normal
realm of these programs, the Volunteer Center has had the occasional opportunity to observe, and
in other cases became intimately involved within, the operations of those national and
community service programs. The Volunteer Center's experience with the operations, efficiency
and overall impact in community by these national and community service initiatives or
programs unfortunately range from poor to excellent. I believe that many of the problems that
our organization faced were a direct result of national level involvement in program management
and the inherent flaw in program organization. However, in contrast, our experience with the
Michigan Community Service Commission and the national service programs that they oversee
have been superior to those programs implemented from the national level organization.

�I believe that President Clinton stated it clearly when he said "much of the work of America
cannot be done by government, much other work cannot be done by government alone. The
solution must be the American people through voluntary service to others." We often hear of
collaboration. It is truly an impressive buzz-word. Collaboration. Just the sound of it impresses
me. It must impress a lot of others as well. Because nearly every nonprofit and governmental
organization is claiming to be collaborator. Too often we are positioning our organization to be
the power broker, instead of working together for a common good. A recent example of a statewide collaboration worth mentioning is that of the Presidents' Summit. The Michigan
Community Service Commission, Volunteer Centers of Michigan, Council of Michigan
Foundations and United Way of Michigan came together, took off their institutional hats and said
"lets work together for the children of Michigan." Get this .. .it's working! But, we must
remember that we need to work with the existing state organizations, not reinvent or absorb
them. True collaboration will benefit the citizens of Michigan.
We would encourage the continued exploration and growth of the VCM AmeriCorps/Michigan
AmeriCorps youth volunteerism initiative. This type of collaboration not only strengthens local
nonprofit infrastructure, but it also addresses a serious social problem -- declining youth
volunteerism. The Michigan Community Service Commission and the Volunteer Centers of
Michigan are pioneers in this statewide approach to engage youth in service. This innovative
model of youth service will no doubt lead to its duplication across the country as a national
model. The reason for success? Governmental guidance and organizational management. The
Michigan Community Service Commission will serve the citizens of Michigan best as they
continue to enable all citizens, including youth, to engage in public problem solving through
service and volunteerism. It is through this open exchange of information and dialogue that our
Commission is most successful.
Governor George Romney said "The magnitude of our social problems will require that all
citizens and institutions make a commitment to volunteering as a way of life and as a primary
opportunity to create needed change." The State of Michigan has already distinguished itself as a
leader in volunteerism across the country through the establishment of a Community Service
Commission. Now is the time to reaffirm our commitment to the people of Michigan by
listening to what the people really want and need. Now is the time to reaffirm our commitment
to community by becoming the catalyst for positive community change, by stimulating
innovative programs that meet real community needs through service. By becoming the
convener of diverse individuals and groups, building community through shared efforts towards
common goals. Now is the time to become that broker of ideas and resources and to encourage
collaboration; not just talk about collaboration, but become the leader and follow your vision to
engage entrepreneurial approaches to service and volunteer program development.
In closing, the Michigan Community Service Commission will best serve the citizens ofthe State
of Michigan by continuing their fine work in support national level opportunities, by acting as a
facilitator and a collaborator, in support of statewide opportunities, and by supporting and
enhancing statewide nonprofit initiatives. It is also critical that the Michigan Community
Service Commission work diligently to recognize, support, and work with existing networks in
Michigan.

�Ar-ia L~'l

••

MICHIGAN COMMUNITY SERVICE COMMISSION
PUBLIC HEARING TESTIMONY
MARCH 25 , I 997

ARIA LARSEN, DIRECTOR
SENIOR COMPANION PROGRAM
FAMILY SERVICE AGENCY
202 E. BOULEVARD DRIVE STE. I 10
FLINT, MI48503
810-257-3769

I have been asked to represent our Senior Companion Program in Lapeer and Genesee Counties
as well as the eight other Senior Companion Programs in Michigan. I have been the Director of
our Senior Companion Program since it was started 13 years ago. Prior to the creation of our
Senior Companion Program, I was the Director of the Foster Grandparent Program in our area
for two years and then assigned joint directorships of both Programs for two years for a total of
15 years as a Director of National Senior Service Corps Programs in Michigan .
The Senior Companion Program recruits, trains, assigns and supervises seniors who wish to be a
volunteer in their community and are 60 years of age and older and meet income guidelines
( 125% of poverty). Staff of the Senior Companion Program support the senior volunteer in their
volunteer efforts and provide advocacy for their volunteers in needs they may have outside of
their volunteering experience. An annual physical is provided for the senior as well as a daily
meal allowance and travel reimbursement. An hourl y stipend of $2.45 for a maximum of 20
hours \veek or volunteering in the community is also provided for the senior volunteer. These
benefits help support the effort and costs of volunteering for the volunteer and improves their
quality of life.
Our Senior Companion volunteers visit and help special needs adults, 2 I years of age and older
in Lapeer and Genesee Counties who are living independently or with their families or in foster
care homes. group homes, adult day care centers, adult education programs, day treatment
programs and nursing homes. These special needs adults are referred by community agencies
who have written agreements with the SCP to be matched with senior volunteers by the Program
staff. The community referral agencies are there for the needs of their adult clients and the
Senior Companion Program is there for their Senior volunteer. By working together the Program
and the referral agencies work together to meet the needs of the volunteers and the clients. The
special needs these adults may have are: developmental disabilities, mental illness, frail health,
dementia and physical handicaps. The goal of the senior volunteers ' efforts with their assigned
clients is to allow the clients to live as independentl y as possible by providing companionship,
advocacy, respite, and social activities to their assi!:,Tfled clients and their familie s.

�The senior volunteer is served by enabling them to remain independent and active in their
community by being part of the Senior Companion Program. The relationships they build with
their assit,rned clients benefits both the Senior volunteers and the referred adults. Two special
groups of indi vid uals, the low income senior volunteer and the special needs adult, are served for
the cost of one, making the SCP very cost efficient
In Lapeer and Genesee Counties we have 45 volunteers actively serving 248 clients in the
community through 21 community referral sources.
The State of Michigan began funding National Senior Service Corps Programs (NSSC) 20 years
ago. The funds came from the Department of Mental Health (DMH ) and the Office on Aging
(OSA) through OSA to local sponsor agencies across the State. When the State began funding
NSSC Programs there was only one Senior Companion Program . Now there are nine Programs
with only two of the SCP funded primarily by the Corporation for National Service (CN S). The
State of Michigan has funding in all the SCP, FGP and RSVP in Michigan except one Senior
Companion Program. There are more state funds in the NSSC Programs in Michigan than
federal funds . Our Program is a state funded program with a small federal PNS grant that
supports three additional Senior Companion volunteers.
Our Programs are very fortunate in Michigan to have the state funds and the full support of OSA
in administering them . OSA ' s priority is the well being of seniors in Michigan. It understands
the needs of seniors and the problems that confront them . The extra bonus is that OSA
recognizes the NSSC Prot:,rrams as volunteer programs for seniors and promotes them as a service
to senior volunteers as well as the volunteers' community. This was the purpose of the NSSC
Programs when they began thirty years ago through the federal agency (ACTION) under the
Domestic Volunteer Service Act. Before the Corporation was formed and our name was
changed to the NSSC our Programs were known as the Older American Volunteer Programs
( OA VP). The name supported the original purpose of the Programs of the emphasis being
placed on the senior volunteer over any community service they provided.
The Corporation is changing the purpose of the NSSC Prot,'Tams to have the emphasis on the
service the senior volunteers provide the community over the service to the senior volunteer to
fit in with the service orientation of the Corporation and its other Programs such as
AMERICORPS and LEARN AND SERVE.
In Michigan the Corporation ·s State office is required to adopt this same emphasis. However,
the state office has monitored and funded the NSSC Prot,'Tams, tirst as the ACTION state office
and now as the Corporation state office since these Prot,'Tams began thirty years ago . The
Prot:,rrams are comfortable with the state oftice as a known entity and the Corporation State
Office works v,:ell with OSA giving a solid base to all the NSSC Programs in Michigan.
Unfortunately, not all the states which have NSSC Programs across the country have state oftices
on aging or even Community Service Commissions like we have in Michigan . What the NSSC
Prot,'Tams nationall y do have in common is the Corporation State Offices. What has made the

�NSSC Programs successful and so long-standing with bipartisan support is the consistent fiscal
and programmatic oversight and structure nationally with the Corporation State Offices.
The fiscal and programmatic structure for the NSSC Programs in Michigan currently meets the
needs of the Programs through the oversight of OSA and the Corporation State Office. It is a
system that has worked for over twenty years and has made the Michigan NSSC Programs some
of the best in the country. Our Programs have been able to meet the needs of our senior
volunteers and enable them to be part of the their local community support systems that works
toward meeting the needs identified by their own local community.
The Michigan Community Service Commission can support our NSSC Programs by facilitating
information about the NSSC Programs in Michigan to their AmeriCorps and Learn and Serve
Programs in the state. The Commission also needs to promote older adult service as part of
AmeriCorps. Individuals who attend college later in life would appreciate an opportunity to get
tuition assistance by providing community service. I have not seen or heard of any older adults
being AmeriCorps service providers in Michigan and it is my understanding AmeriCorps was
open to all ages of qualitied Americans. Because the Michigan NSSC Programs promote the
senior over service, we feel we are not a good fit with the service oriented and youth oriented
AmeriCorps and Learn and Serve programs nationally and in Michigan.

�.

.

•
MICHIGAN ASSOCIATION OF
RETIRED AND SENIOR VOLUNTEER PROGRAM DIRECfORS
9851 Hamilton, Detroit, Michigan 48202

Joy Graves
President
Wayne County
Linda Lark
Vice President
Kent County
Gloria Sanderson
Secretary
Crawford and
Roscommon Counties
Kathy Herrala
Treasurer
Marquette County
CarlaBufe
Charlevoix and
Emmet Counties
Janet Clark
Ingham, Eaton and
Clinton Counties
Sandra Dalrymple
Mecosta and
Osceola Lake Counties
BethDebano
Macomb County
Wilma Kahn
Kalamazoo County
Jill Kind
Washtenaw County
RSVP Director
Grand Traverse Bay Area
Hersh ell Masten
Oakland County
Pam McCrum
Jackson County
Theresa Nelson
Delta, Menominee
&amp; Schoolcraft Counties
Karen Reid
Genesee and
Shiawassee Counties
Susan Smethurst
Otsego County
Meg Smith
Monroe County

+ (313)883-7764 +

FAX 883-3957

March 17, 1997- Micrugan Community Service Commission Public Hearing

Mrs . Engler, Mr. Dirks, members of the Community Service Commission. Thank you
for providing the opportunity to speak with you today. It is very important that we can
meet together to discuss these very important issues.
My name is Joy Graves. I have been the Director of the Retired and Senior Volunteer
Program of Wayne County for nine years. Two of our RSVP volunteers, Warren
Black and Ann Evans, serve on the Senior Advisory Council for the Commission. I am
also President of the Michigan Association of RSVP Directors. It is in that capacity
that I come before you today.
Let me briefly tell you about RSVP. RSVP is the Retired and Senior Volunteer
Program. Please note the words "senior volunteer" in our designation. Each year in
Michigan, nearly 10,000 volunteers, ages 55 and older, spend I 8 hundred
thousand.... nearly two million hours.. .. meeting a variety of human and community
needs which touch all generations.
We are not a service program. We are a senior volunteer program which enriches the
lives of seniors by enabling them as volunteers to provide service. The legislated
purpose of our program is to "empower older individuals to contribute to their
communities through volunteer service, enhance the lives of the volunteers and those
whom they serve .... " Notice that the person comes first, their service second. When
we received funding for our programs from the Michigan Office of Services to the
Aging, they also emphasized the importance of the benefit to the seniors by saying
that these programs are "designed to address the needs of the older volunteer, first,
and then to serve the needs .... "

What are the strengths and weaknesses of the way national and community service
programs are supported in Michigan? We look to our state office and to OSA for
our support. The Corporation for National Service in Washington has been, and
continues to be, primarily interested in Americorp and Americorp' s survival . We are
deeply concerned that the support that we once received from Washington, before
coming to the Corporation has, indeed, been eroded. The Commission' s focus
primarily involves youth in the field of service both as participants and as recipients .
For 26 years, our state office, however, has been readily available to answer our
questions and to help us find new and creative solutions to our community's
problems. They support the mission ofbeing senior programs, first, service programs
second. The state office understands that, by supporting and encouraging seniors, the
community will also be served. The state director and staff are the experts that guide
our programs. They also work in partnership with OSA staff; our local sponsors;

�MARSVPD Testimony - page 2
conununity nonprofits ; and other organizations to support senior volunteers while they meet community needs.

In the ideal, what is the best way that national and community service and volunteerism should be supported in
.\fichigan? Our mission is senior volunteerism, so I will address that issue. Ideally, our state office \vill continue to
be a viable and reliable source of support. The partnerships formed , and the 26 years of experience in admini stering
our programs should continue. The current system allows for flexibility in identifying the needs of the individual
conununities, as well as, addressing the needs designated by the Corporation in Washington.
There have been proposals to eliminate our state offices. We question the wisdom of such a decision. \Vhy change
a system that so ideally meets the needs of our programs, our volunteers and our conununities? What efficiency can
be gained by stripping our programs and the communities they serve of experienced, dedicated support and damaging
effective partnerships that make our programs the low cost, creative solutions to many of our communities '
problems?
If the determined attempts to eliminate our state offices do ultimately succeed, then there is only one clear choice for
the administrative and funding control of our programs. The Michigan Offices of Services to the Aging has provided
firm leadership and support for our programs and oversight for our state funding for 14 years. They are already part
of the partnership, I speak of, and are experienced and creative in recommending appropriate ways for seruor
volunteers to aid in solving commuruty problems. Because they already provide support and administer fund ing for
programs for seniors throughout the state, including all of the senior volunteer programs, OSA has the knowledge
needed to carry out our stated purpose.

T¥hat should the Commission do to support national and community service andvolunteerism in Michigan ? Again,
I will address senior volunteerism because ours is a senior volunteer program. We appreciate the Commission's
decision to establish a Senior Advisory Council. This demonstrated an appreciation for the expertise and value of the
seniors in our state. We hope that they will continue to look upon the seruors in Michigan as a source of wi sdom,
experience and an example of productive aging. We would hope that the Commission could be more creative in the
membership of the Council by including a broader cross-section of senior representation such as AARP, religious
leaders, and collaborations with retired professionals, i.e. , retired nurses and teachers. The Advisory Council needs
to become a more functioning body with goals and objectives. The momentum of the Council seems to be waning.
T¥hat can the Commission do to support national and community service and volunteerism in Michigan ? We hope
that the Commission will , basically, leave the senior volunteer programs alone. W_e provide seruors with the
framework to improve their own lives while serving others. The Commission should recogruze the strength of seruor
volunteers without exploiting seniors as cheap labor. To try to dictate what a volunteer will choose to do is an
oxymoron. Senior volunteers, actually volunteers of any age, cannot be forced to provide service for free. Service
and volunteerism are not synonymous. To be an effective RSVP volunteer, there must be benefit to the seru or first,
and service to the community, second. Otherwise, volunteerism becomes exploitative.
The Conunission must recognize this subtle, yet vital, difference between service and volunteerism. The
Commission's programs are predominately service programs for youth. We are volunteer programs for seniors.
There is a vast difference.
Again, thank you very much for providing this opporturlity to express our views. We look forward to working
collaboratively with the Commission on projects in the future thus putting to good use the strengths of each entity.

�..

A.,l}art ofyqur lifo.. , a l your lift.

MARCH 25, 1997
PRESENTATION TO MICHIGAN COMMUNITY SERVICE COMMISSION RE THE
COALITION OF YOUTH SERVING AGENCIES AND OTHER CYO /CO&amp; T DEPARTMENT
PROJECTS EFFECTED BY FUNDING THROUGH THE COMMISSION.
BY: SHARON CAMPBELL, PROGRAM MANAGER

GOOD AFTERNOON , LADIES AND GENTLEMEN . I AM SHARON CAMPBELL. I AM
EMPLOYED BY THE CATHOLIC YOUTH ORGANIZATION OF DETROIT, AND I ADD,
PARENTHETICALLY, WE ARE NOT PART OF THE ARCHDIOCESE OF DETROIT. I AM
HONORED TO HAVE AN OPPORTUNITY TO TELL YOU ABOUT SOMETHING REALLY
GOOD THAT'S HAPPENING WITH AND FOR YOUNG PEOPLE IN THE DETROIT

METROPOLITAN AREA. I HAVE BEEN PRIVILEGED TO BE A PART OF THIS EFFORT.

THE CATHOLIC YOUTH ORGANIZATION HAS A LONG STANDING HISTORY OF
"GETTING KIDS AND COMMUNITIES INTO SOMETHING GOOD" , AS A MATTER OF
FACT THE IMPACT THIS AGENCY HAS MADE ON THOSE INDIVIDUALS WHO HAVE
PARTICIPATED IN CYO ACTIVITIES IS OFTEN SO STRONG THAT OUR MOTTO IS
"CYO ... A PART OF YOUR LIFE, ALL OF YOUR LIFE.

CATHOLIC YOUTH ORGANIZATION •

11

305 MICHIGAN AVENUE • DETROIT , MICHIGAN 48226 • 3 I 3-963-7 I 72

Getting kids &amp; communities into something good since 1933

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�IN ADDITION TO THE COMMONLY KNOWN CYO PROGRAMS SUCH AS, CAMPS,
ATHLETICS AND YOUTH LEADERSHIP , THE COMMUNITY ORGANIZING AND
TRAINING

DEPARTMENT

HAS

BEEN

WORKING

WITH

NEIGHBORHOODS ,

CHURCHES , PUBLIC HOUSING RESIDENTS , SCHOOLS, GOVERNMENT AGENCIES ,
HUMAN AND SOCIAL SERVICE AGENCIES , AND BUSINESSES TO CREATE HEAL THY
ENVIRONMENTS IN WHICH YOUNG PEOPLE IN SIX COUNTIES OF SOUTHEASTERN
MICHIGAN , CAN LIVE, LEARN, AND PROSPER. THE COMMUNITY ORGANIZING AND
TRAINING DEPARTMENT STAFF SERVES TO STRENGTHEN AND REVITALIZE
COMMUNITIES BY GETTING PEOPLE TO IDENTIFY THEIR OWN NEEDS AND
TRAINING THEM TO REACH THEIR COMMON GOALS THROUGH GROUP ACTION
AND SELF-HELP EFFORTS.

THE MICHIGAN COMMUNITY SERVICE COMMISSION HAS SUPPORTED THE
MISSION OF THE CYO COMMUNITY ORGANIZING &amp; TRAINING DEPARTMENT OVER
THE PAST SEVERAL YEARS BY GRANTING FUNDS AND ACCESS TO TECHNICAL
ASSISTANCE .

AS A RESULT, THE COALITION OF YOUTH SERVING AGENCIES OF THE DETROIT
METROPOLITAN AREA EXISTS TO ADDRESS THE CRITICAL NEEDS OF YOUTH
THROUGH

ADVOCACY,

COLLABORATION,

AND

COMMUNITY

SERVICE;

TO

MOBILIZE HUMAN AND ALL OTHER AVAILABLE RESOURCES IN SUPPORT OF THIS

2

�MISS ION ; AND TO SERVE AS A PRIMAR Y COMMUNITY RESOURCE FOR YOUTH
SERV ICES AND INFORMATION.

JUST WHAT DOES THIS MEAN??

FOR MANY YEARS , THE COALITION OF YOUTH SERVING AGENCIES WAS A GROUP
OF EXECUTIVES WHO MET AMONG THEMSELVES , WITHOUT A SPECIFIC MISSION ,
TO SHARE RESOURCES AND INFORMATION. BECAUSE THE MCSC AND CYO
JOINED FORCES, THROUGH A MYSAM GRANT, TECHNICAL ASSISTANCE HAS
BEEN

PROVIDED TO THAT GROUP OF EXECUTIVES TO

RE-ORGANIZE,

RE -

STRUCTURE , AND RE-BUILD THE COALITION. GOALS WERE ESTABLISHED WHICH
INCLUDE COLLABORATING WITH ESTABLISHED AND EMERGING ORGANIZATIONS
TO PROVIDE NETWORKING OPPORTUNITIES , EXPLORE COLLABORATIVE PROGRAM
AND FUNDING POSSIBILITIES, AND SHARE RESOURCES . MEMBERSHIP WAS
EXPANDED

TO

INCLUDE

ORGANIZATIONS ,

CHURCHES ,

COALITIONS ,

NEIGHBORHOOD GROUPS AND OTHERS WHOSE PURPOSE INCLUDES PROVIDING
SERVICES TO YOUTH.

THE COALITION OF YOUTH SERVING AGENCIES, NOW , AS A RESULT OF THE
MCSC / CYO COLLABORATION, PROVIDES INFORMATION AND RESOURCES TO
APPROXIMATELY 250 YOUTH SERVING ORGANIZATIONS. THESE ORGANIZATIONS
VARY IN SIZE, STRENGTH, BUDGET AND ARENA . THEY INCLUDE NOT ONLY LONG

3

�•.

STANDING, FAMILIAR ORGANIZATIONS SUCH AS THE GIRLS SCOUTS, BOYS
SCOUTS , Y ' S, BUT ALSO , SCHOOLS , CHURCHES , COMMUNITY GROUPS, THE CITY
OF

DETROIT , NAT IONALLY AFFILIATED

AGENCIES ,

HEALTH

NEIGHBORHOOD

AGENCIES,

GROUPS,

LEGAL

ORGANIZATIONS , HUMAN
SERVICES

AND -BUSINESSES.

AGENCIES ,

MANY

SERVICE

EMERGING

PARTNERSHIPS

AND

COLLABORATIONS HAVE BEGUN TO GEL AS A RESUL T'OF THE INFORMATION AND
RESOURCE SHARING AVAILABLE TO CYSA MEMBERS.

LETS TAKE A LOOK AT THE FIRST QUARTER ACTIVITY.

A TWO -DAY CONFERENCE WAS SPONSORED BY THE COALITION, FOR ADULTS
WHO

WORK

CONFERENCE

WITH
WAS

YOUTH.

THE

ATTENDED

BY

"NURTURING
ALMOST

FUTURE

GENERATIONS"

200 ADULTS WHO

RECEIVED

TECHNICAL ASSISTANCE ; PARTICIPATED IN NETWORKING ACTIVITIES; HEARD
FROM SPEAKERS WHO ARE EXPERTS IN THEIR FIELD, WHO WORK IN THE
TRENCHES TO IDENTIFY AND PROVIDE STATE-OF- THE -ART INFORMATION AND
RESOURCES FOR SERVICE PROVIDERS. FOR ABOUT 50 OF THE PEOPLE WHO
ATTENDED THE CONFERENCE , IT WAS THEIR FIRST TIME PARTICIPATING IN A
CYSA ACTIVITY. TWENTY-EIGHT AGENCIES ENROLLED AS PAID MEMBERS OF THE
COALITION AS A RESULT OF THE CONFERENCE.

4

�THE CONFERENCE WAS PLANNED AND IMPLEMENTED AS A COMMUNITY-BASED
SERVICE LEARNING PROJECT. TWENTY-FIVE YOUTH, AGES 14-21, REPRESENTING
A

VARIETY OF YOUTH

SERVING AGENCIES IN THE METROPOLITAN

AREA

PARTICIPATED BY OFFERING INVOCATIONS, INTRODUCING EACH KEYNOTE AND
WORKSHOP PRESENTERS, FACILITATING WORKSHOP AND OVERALL CONFERENCE
EVALUATION-PROCESSES, AND PARTICIPATING IN ASSESSMENT AND REFLECTION
EXERCISES AT THE END OF EACH DAY.

IN ADDITION TO DEVELOPING AN ORGANIZATIONAL STRUCTURE, A COMMITTEE
WAS ESTABLISHED TO DEFINE AND DEVELOP A "PILOT" COMPREHENSIVE YOUTH
SERVICES PROJECT.

AT THE GENERAL MEMBERSHIP MEETINGS INFORMATION WAS PROVIDED ABOUT
AN INITIATIVE TO MOBILIZE AND TRAIN YOUTH IN LEADERSHIP SKILLS. THIS WILL
BE DONE THROUGH A COLLABORATIVE RELATIONSHIP WITH THE DETROIT URBAN
LEAGUE.

PRESENTATIONS WERE ALSO MADE BY THE MICHIGAN LEAGUE FOR HUMAN
SERVICES ABOUT THE 1996 KIDS COUNT DATA BOOK AND THE CHILDREN'S
AGENDA AND HOW GROUPS CAN USE THOSE DOCUMENTS AS A TOOL TO
INCREASE THEIR SERVICE CAPACITY.

5

�THERE HAVE BEEN MANY OTHER BENEFITS TO YO UTH SERVING AGENCIES IN THE
DETROIT AREA ,

THROUGH THE CYSA , AND I DON ' T HAVE ENOUGH TIME TO

DISCUSS THEM ALL . I DO , HOWEVER , W ANT TO TELL YOU BRIEFLY ABOUT THE
PLANS DEVELOPING FOR THE SUMME R.

THE COALITION IS GEARING UP FOR · A COLLABORATIVE SERVICE-LEARNING
ACTIVITY FOR YOUTH. THROUGH THE YOUTHMAPPING PROJECT, YOUNG PEOPLE
WILL CANVASS NEIGHBORHOODS, BLOCK -BY -BLOCK, GATHERING INFORMATION
ABOUT WHAT IS AVAILABLE IN THEIR COMMUNITY FOR THEM AND THEIR PEERS.
ONE OF THE PREMISES OF THE YOUTHMAPPING APPROACH IS THAT YOUNG
PEOPLE THEMSELVES ARE BEST QUALIF IED TO IDENTIFY RESOURCES THAT ARE
USEFUL TO THEM . RESOURCES, NOT ONLY INCLUDE SERVICES , THEY ALSO
INVOLVE OPPORTUNITIES , PLACES TO GO , AND CARING ADULTS . THIS PROJECT
WILL NOT ONLY PROVIDE LEADERSHIP , LIFE MANAGEMENT AND EMPLOYMENT
SKILLS DEVELOPMENT OPPORTUNITIES, A COLLABORATIVE EFFORT IS UNDERWAY
TO SEEK A GRANT TO STIPEND THE YOUTH.

AS YOU CAN TELL I AM VERY EXCITED BY THIS WORK. I WOULD ALSO LIKE TO
TELL YOU A BIT ABOUT THE WORK OTHER CO&amp; T DEPARTMENT STAFF HAVE BEEN
AND ARE ENGAGED IN.

6

�'·

THROUGH

A

MICHIGAN

CARES

GRANT

THE

SOUTHWEST

DETROIT

COLLABORATIVE WAS DEVELOPED. THIS IS A COMMUNITY-DRIVEN, YOUTH
CENTERED COLLABORATIVE THAT PROVIDES SUPPORT AND ENCOURAGEMENT
TO RESIDENTS OF SOUTHWEST DETROIT TO BUILD A SAFE AND HEAL THY
ENVIRONMENT WHERE COMMUNITY RESPONSIBILITY AND VOLUNTEERISM ARE
PRESENT, WHILE CELEBRATING THE STRENGTHS AND MUL TI-CUL TURISM OF
SOUTHWEST DETROIT.

YOUTH AND ADULTS CAME TOGETHER TO TRAIN THE YOUTH TO PLAN AND
FACILITATE A WEEKEND CONFERENCE .
TWO ADOPT-A-STREET PROJECTS WERE ORGANIZED ON A STREET IN THE
COMMUNITY. OVER 35 YOUTH AND 15 ADULTS WORKED COOPERATIVELY WITH
LOCAL INDUSTRIES TO CLEAR AWAY 200 TONS OF GARBAGE, 700 TIRES AND 90
GAS TANKS.

TWENTY-FIVE JUNIOR HIGH AND ELEMENTARY SCHOOL YOUTH PARTICIPATE IN
A TUTORING AND MENTORING PROGRAM. YOUTH FROM MIDDLE SCHOOL
VOLUNTEER TO BE A PART OF THE GROUP WHO DESIGN THE "LESSON" FOR THE
KINDERGARTNERS, AND ACTUALLY FACILITATE THE TEACHING OF THE LESSON,
GUIDED BY A TEACHER.

7

�A PROPOSAL TO DEVELOP A COMMUNITY BASED RECREATION LEAGUE WAS
FUNDED . BUILDING

UPON THE

DEVELOPMENT

THE

OF

MICARES BASE

COMMUNITY

IN THE COMMUNITY , THE

RECREATION

LEAGUE

HAS

BEEN

FACILITATED BY RECRUITING AND TRA INING VOLUNTEERS TO BE MEMBERS OF
THE GOVERNING BODY , COACHES , REFEREES, AND PLAYERS . THE COMMUNITY
RECREATION [EAGUE INCREASES COMMUNITY VOLUNTEERISM: MORE PARENTS ,
MORE LOCAL BUSINESSES, MORE CHURCHES, MORE AGENCIES, MORE SCHOOLS
ARE INVOLVED.

THE LEAGUE WILL IMPROVE AND PUT TO USE UNDERUTILIZED AND POORLY
MAINTAINED FACILITIES IN THE COMMUNITY. WHEN A COMMUNITY'S PHYSICAL
CONDITION IS IMPROVED THERE IS AN INCREASE OF PRIDE AND SENSE OF
OWNERSHIP , WHICH RESULTS IN A REDUCTION OF CRIME.

EACH

OF

THE

FINANCIALLY

PROGRAMS

AND / OR

WITH

I HAVE

MENTIONED

TECHNICAL

HAVE

ASSISTANCE

BEEN
BY

THE

SUPPORTED
MICHIGAN

COMMUNITY SERVICE COMMISSION. THAT SUPPORT HAS NOT BEEN WITHOUT
ITS PROBLEMS.

MOST OF WHICH ARE THOSE GROWING PAINS OF ANY NEW

INITIATIVE, SUCH AS, ON -GOING EVALUATION AND PROGRAM CHANGES DURING
IMPLEMENTATION AS NEW IDEAS ARE FORMULATED. THE COMMUNICATION OF
PROGRAM MODIFICATIONS AND REPORTING PROCEDURES HAS BEEN THE CAUSE
OF SOME CONSTERNATION.

8

�DESPITE THE LOGISTICAL CHALLENGES , THE BENEFITS FAR OUTWEIGH THE
PROBLEMS.

ONE OF THE GREATEST BENEFITS TO THE RESIDENTS OF THE SOUTHWEST
DETROIT COMMUNITY HAS BEEN THE UNIQUE OPPORTUNITY TO HAVE A
PLANNING GRANT WHERE THEY IDENTIFY THEIR OWN ISSUES AND SOLUTIONS
TO THOSE ISSUES. THIS HAS BEEN A REMARKABLE EXPERIENCE. IT EXEMPLIFIES
THE ESSENCE OF COMMUNITY EMPOWERMENT AND SELF-HELP.
THE MYSAM GRANT PROVIDES THE MECHANISM FOR THE EXPANSION OF AN
EXISTING ORGANIZATION, THEREBY INCREASING THE VOLUNTEERISM OF MEMBER
AGENCIES. THE VISTA PROGRAM HAS PROVIDED ADDITIONAL RESOURCE TO CYO
AND ITS CLIENT GROUPS.

THE REGIONAL AND STATEWIDE ACTIVITIES , WORKSHOPS, CONFERENCES,
NETWORKING ACTIVITIES COORDINATED AND FACILITATED BY THE MCSC HAS
SERVED TO INCREASE THE CAPACITY OF OUR CLIENT GROUPS , BY FOSTERING
COLLABORATION, SHARING RESOURCES, AND PROMOTING REPLICATION AND
CROSS-FERTILIZATION OF PROGRAMS, NOT DUPLICATION.

9

�'

WHAT CAN THE MCSC DO TO SUPPORT THE WORK THAT IS CURRENTLY
UNDERWAY?

PRESENT GRANTEES OF THE MCSC CAN CONTINUE TO GRO W IN SIZE AND
CAPACITY IF MCSC CONTINUES TO OFFER REGIONAL AND STATEWIDE TRAINING
AND NETWORKING ·oPPORTUNITIES , WHILE MAKING TECHNICAL ASSISTANCE
AVAILABLE TO EMERGING GROUPS, IN ORDER TO QUALIFY THEM FOR FUTURE
GRANT OPPORTUNITIES.

CREATING OPPORTUNITIES FOR THESE EMERGING

GROUPS TO NETWORK WITH CURRENT GRANTEES WILL ALSO FOSTER CROSSFERTILIZATION AND REPLICATION INSTEAD OF DUPLICATION.
FOR EXAMPLE: A THREE TIERED STRUCTURE CAN BE DEVELOPED, AKIN TO THE
LOCAL- , COUNTY-, STATE- GOVERNMENT STRUCTURE, WHERE NETWORKING CAN
OCCUR IN A LOCAL GEOGRAPHIC AREAS , REGIONALLY , AND STATEWIDE.

THE MCSC IS IN A POSITION TO ENSURE THAT PRESENT AND FUTURE GRANTEES
HAVE CUTTING-EDGE INFORMATION AND RESOURCES TO SUPPORT THEIR
EFFECTIVENESS . A CONSORTIUM OF ENTITIES THAT PROVIDE NON-PROFIT
ORGANIZATIONS

WITH

FUNDS

AND / OR

TECHNICAL

ASSISTANCE

EFFECTIVELY BE ESTABLISHED AND FACILITATED BY THE MCSC .

10

CAN

�..

I

•

-

IN CONCLUSION , OUR RELATIONSHIP WITH THE MCSC, THROUGH THE MYSAM
GRANT, Ml CARES FUNDING, AND WITH TH E VISTA VOLUNTEERS PROGRAM HAS
INCREASED OUR CAPACITY TO SERVE THE EMPOWERMENT OF YOUTH AND
ADULTS, ENABLED US TO FOSTER INCREASING CAPACITY OF YOUTH SERVING
ORGANIZATIONS ,

AND

OVERALL , TO

BECOME

MORE

EFFECTIVE

SERVICE

PROVIDERS . WE LOOK FORWARD TO CONTINUED OPPORTUNITES TO MAINTAIN
A PRODUCTIVE RELATIONSHIP WITH THE MICHIGAN COMMUNITY SERVICE
COMMISSION.

THANK YOU FOR THIS OPPORTUNITY.

11'

�MCSC PUBLIC HEARING
Good afternoon ladies and gentlemen. I'm Bob Parks. I am the
Program Director of the Family Independence Agency' s Americorps
program: the Citizens' Health Service Corps.
I come here with less experience with Americorps and the Commission
than any other presenter speaking here today. I've been with the program
since January 2nd ofthis year.
This is a very sophisticated audience and I don't come with any
great insights that are going to be new to you .
But I bring what I hope is a balanced perspective to the issues.
Where my perspective maybe different is that for 7 years I was responsible
for the contract management and oversight of36 non-profit agencies providing
Runaway and Homeless Youth services in Michigan. The total annual dollar
amount of those contracts was about $ 6 million dollars.
Many of my responsibilities were similar to those of the Commission. I
bring an understanding and appreciation of the needs of the Commission
in relationship to the programs being funded .
A couple of examples:
There are differences in the way data collection is perceived. Programs want
to use data to make their programs look good and to be refunded. Data collection is
seen as hard work and a burden. Unmet program goals are perceived as threatening
the continuation of the program. While everyone recognizes that data is useful and can
be used for continuous improvement; most of the time it is seen as an obligation
required by the funding source.
The Commission wants data to determine whether their money is being spent
well and wisely. The Commission needs to ensure that programs are achieving their
mission and to know whether programs are meeting their obligations that are included
in the grant.
The Commission and the Grantees have different customers, stakeholders and
interest groups. As a result, there may be competing priorities and objectives.
Often, there is a lack of appreciation of each other' s priorities and objectives
Prior to becoming the Americorps Program Director, the office where I
worked for two and a half years was involved, as an Internal Consultant
to FIA, in areas of Total Quality Management, Teamwork and Customer
Service.
My comments will lean on my background as an Internal Consultant.

�I

1'

In the time that I have I would like to focus on what can be done to create a
sense ofPartnership and Collaboration between the Commission and
the programs under the aegis of the Commission.
Discussing in a public forum what can be improved isn't easy. All of us were
taught by our parents not to raise concerns that may appear critical of others.
Nobody wants to criticize anyone in front of their bosses. And raising concerns
that may appear to be critical of a funding source is seldom a good idea.
But I have.an advantage. Last week, I discussed these themes with
Frank Dirks and, afterwards, he still invited me to speak at this public
hearing .

The major perception that I have is that the Commission sees its role
primarily in terms of management and oversight and not from a
customer-service focus. In my judgment, this mindset affects the way
the Commission communicates and relates with programs. It hinders an
openness which is so necessary for Partnership and Collaboration.
The examples that I will use do not occur all the time. In some cases, the
examples, by themselves, mean very little. But collectively, these examples
foster an attitude that is, in my view, counter-productive.

Information is not always shared in a timely way. I received a call on
March 7, 1997 inviting Arnericorps Members and staff to be a part of
Emergency Based Response Team. An organizational meeting was scheduled
for March 20, 1997. But the information regarding the meeting was not faxed
to me until March 13 , 1997.
Telephone calls are not always returned in a timely manner. It is at
the point where I don't expect to have my calls returned promptly.
There are times when the Commission does not create an atmosphere
of partnership. As an example: It was announced at the last Commission
meeting that there may be $ 1 million dollars available in the FY-98
Appropriation Bill to help local communities to raise endowment funds .
It was suggested that FIA Volunteer Coordinators may have a role in this
effort. But this issue was never discussed with FIA prior to the announcement
at the Commission meeting.
Meetings are called without clear or complete agendas . Often, there
is a notation in the notice that the meeting is "mandatory".
The Commission has a paternalistic attitude toward programs. In the
registration materials to Arnericorps programs for the SuperConference there
was a notation that said, "Two persons to a room Same sex roommates only!"
I found this to be condescending. If the target audience for the registration
materials had been the this Board of Commissioners, would that language
have been the same?

�... •

'..

r-

Requests for information often come with very abbreviated deadlines.
As an example, the request to submit names for the Americorps*Vista
"National Service Hero" award allowed very little time to pull the information
together; particularly when our site supervisors have many other Volunteer
Service responsibilities. This may not be a good example because the
short timeframes probably came from the Corporation for National Service
and not the Commission.
There is a sense that the Commission does not want programs to call
the Corporation for National Service in Washington. In truth, I'm not
sure why I have this perception. The Corporation for National Service has
a poor track record for returning calls promptly. Frequently what I end up
doing is call both the Commission and CNS when I am requesting
information.
To add balance, let me give a couple of examples of outstanding customer
service.

Just prior to the SuperConference one of the workshop presenters
wanted to have an Americorps Member make a presentation at her
workshop. The site supervisor called me to ask if the registration for the
Americorps Member could be paid by the Commission. I called Lindy Reurink.
Within 5 minutes she called me back to tell me everything was all set.
One week after I became the Arnericorps Program Director I found out
I was responsible to write the Year Two Renewal Application; which
was due in Washington, DC on February 11th. I submitted my draft to
Frank Dirks. On three occasions, he thoroughly reviewed the drafts, met
with me to discuss the drafts, and made specific and important recommendations
to improve the application. The result was that a quality Renewal Application
was submitted. We were one of only eleven programs, out of the 28
original grants, that was approved for renewal.
In closing, it is sometimes true that perception becomes reality. If my
perceptions are shared by others they can have a stifling impact on
communication and collaboration.

�</text>
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              <name>Description</name>
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                  <text>Collection contains the records of four Michigan nonprofit organizations: Council of Michigan Foundations, Michigan Nonprofit Association, Michigan Community Service Commission, and the Johnson Center for Philanthropy at GVSU. The documents are compiled by the Johnson Center for Philanthropy, and records document the history of the organizations from the 1960s to the 2010s.</text>
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                    <text>STATE OF MICHIGAN

JOHN ENGLER, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
111
Olds Plaza
Lansing ,
Telephone
FAX

Chairperson
Michelle Engler
Executive Director
Frank Dirks

S. Capitol Ave .
Bldg ., 4th Floor
Michigan 48913
(517) 335-4295
(517) 373-4977

March 24, 1997

Mr. Bradley J. Johnson, Executive Director
Voluntary Action Center of Greater Lansing
6035 Executive Drive, Suite 105
Lansing, Michigan 48911

Dear Mr. Johnson:
Thank you for agreeing to share yorn views with the Michigan Community Service Commission at
a public information gathering meeting on March 25, 1997. The hearing is scheduled for 1:00
p.m. to 4:30p.m. at the Kellogg Center, Room 105 A&amp;B Michigan State University, Harrison
Road, East Lansing. The meeting is intended to provide the Commission with views from the field
in order to help it determine the best way to support and develop national and community service
and volunteer programs in Michigan.
Your program work and leadership will bring an important perspective to the Commission. We
ask that you prepare a five to seven minute oral presentation. You may also wish to submit it in
writing as well. After your presentation there will be up to eight minutes of questions and answers
with members of the Commission. The total time allotted to your session will be fifteen minutes.
After providing a brief introduction to your program and how it works in your community, we ask
that you frame your presentation around the following questions: 1) What are the strengths and
weaknesses of the way national and community service programs are supported in Michigan? 2)
In the ideal, what is the best way that national and community service and volunteerism should be
supported in Michigan? 3) What should the Commission do to support national and community
service and volunteerism in Michigan?
Enclosed, you will find information on the meeting location and directions . We are delighted that
you will be able to join us to share your views. Thank you for your time and interest.

Frank Dirks, Executive Direct
Michigan Community Service Commission

A Division of the Mi chi gan Jobs Comm ission

--

ol

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                    <text>BACKGROUND
The National and Community Service Trust Act of 1993 (NCSTA) merged the National and Community
Service Commission (NCSC) and the ACTION Agency. NCSC was created through the National and
Community Service Act of 1990 with the support of a bipartisan coalition in Congress and President
Bush. The Act supported the creation of the Points of Light Foundation and provided funding for K -16
youth service (Learn and Serve) programs, and service corps programs. The 1990 Act created most of the
programs that the MCSC administered until1993. The ACTION Agency, created through the Domestic
Volunteer Service Act of 1973 administers the VISTA, VISTA Literacy, RSVP, Foster Grandparent and
Senior Companion programs. The administrative agency that NCSTA created in the merger is called the
Corporation for National Service (CNS). A government corporation, CNS has a board and CEO
appointed by the president with advice &amp; consent of the senate. CNS is authorized to raise private funds
to support its activities.
NCSTA eliminated the youth corps programs that had been administered by NCSC in order to create a
new national service program, which has since been named AmeriCorps by CNS. NCST A also created
the National Service Trust, which holds the annually appropriated post-service education awards for
national service participants, and a CNS administered service corps named the National Civilian
Conservation Corps (NCCC) . CNS supports 85 % of the $7,945 of the national service participant's full time living allowance, 85 % of health care, 100% of child care if needed, and a $4,725 post-service
education benefit drawn as needed through the National Service Trust. CNS also supports 75 % percent of
the cost of operating a national service program. One third of the AmeriCorps program funding is
administered by CNS and available to other federal agencies and national non profits. Two thirds of the
national service program, AmeriCorps, is administered through state service commissions and supports
community-driven service initiatives. Fifty percent of the national service administration budget goes to
state commissions by a formula allocation.
The original intent of the NCSTA as submitted by the president was to completely merge the administrative
structure of the ACTION agency into the new CNS as well as create a system of limited term employees.
However, the ACTION agency employees represented by AFSCME prevailed upon Congress to maintain
their existing structure in the merger. As a result, the old ACTION Agency programs are administered in
each state by federal CNS offices while state commissions administer most of the AmeriCorps, Learn and
Serve programs (state depts. of education administer 75 % of K-12 L&amp;S funds), and competitive
innovative service programs.

�NCST A received modest bipartisan support in Congress. Few argued with the overall concept. As Sens.
Kassebaum, Hatch, and Thurmond wrote in their minority views in the Labor and Human Resources
committee report, "The argument is not about the value of national service, but rather about how to deal
constructively with this issue." Opponents raised a number of concerns including the standard issue of the
apparent oxymoron of paid volunteerism, the inefficient administrative structure, the relative value of a
service education award as opposed to a Pell grant, and the projected growth and expense of the program.
Sen. Kassebaum offered the most thoughtful substitute that was guided by the following principals: 1)
consolidate national service and volunteer programs into a single federal entity to avoid duplication, 2)
maximize state flexibility in determining service needs and priorities, 3) maintain a modest rate of growth,
and 4) test various post-service benefit options. While her substitute was rejected in the Senate, it does
offer an example of how National Service has thoughtful supporters across the political spectrum.
While much criticism has been leveled at AmeriCorps, its administrative structure is decentralized and
relies on, and supports state service commissions to make most program funding decisions. On the other,
if on going congressional criticism of AmeriCorps are any indication, the centrally organized and federally
administered former ACTION Agency programs may be the only programs to survive reauthorization. By
dismissing the AmeriCorps model, Congress may unwittingly eliminate the only state administered service
funding stream.
Much of the concerns raised over the cost of AmeriCorps are based on a report by the GAO that attempted
to estimate the resources necessary to support an FTE AmeriCorps participant. The GAO has said that it
was not conducting a cost benefit analysis. It was only estimating how much goes into AmeriCorps and
what that divides out to per FTE. In so doing, GAO included CNS and state commission administration,
grant and matching resources for program operation, participant support, and the post-service awards.
GAO did not attempt to calculate the impact of new volunteers generated by AmeriCorps participants. By
calculating everything that supports a project, GAO included things like the cost (funded or match donated)
of lumber and paint that goes into an AmeriCorps home renovation project. If a company donates lumber
as a match, GAO calculates that as a resource necessary to support an AmeriCorps member. What is really
a cost of a project is rolled into the FTE cost figure. Thus critics express concern over the high FTE cost
of AmeriCorps. For your information see the attached sheet on actual cost of first year Michigan's
AmeriCorps programs.

�Percentage of National Service Administrative Costs

Michigan Community Service Commission
For FY96 MCSC was eligible to receive a formula administrative grant of $450,000. MCSC uses this
grant to administer AmeriCorps, Learn and Serve, and produce publications on service and volunteerism,
coordinate Make a Difference Day, National Volunteer Week, as well as the other activities in which
MCSC regularly engages. However, if you were to only apply the administrative grant to AmeriCorps
FTEs the costs follow.
Average cost per AmeriCorps participant
- with state adrnin. Funds

$12,886

- without state adrnin. Funds

$10,812

Overall budget percentages of Michigan's AmeriCorps administrative funds and program funds
-Program

87 .14%

-Administrative

12.86%

Corporation for National Service
Overall percentages of administrative funds and program funds in the CNS budget generally referred to as
AmeriCorps.
- adrnin compared to total budget

5.85%

- adrnin without National Service Trust (NST)*

7.77 %

- adrnin without NST, Inspector General, and Audits

7.94%

Overall percentages of administrative funds and program funds in the CNS budget that contains all the
former ACTION Agency programs.
- adrnin compared to total budget

14.5%

* This is the fund that provides the post service education awards for AmeriCorps members.

�In the spring of 1995, MCSC's chair submitted testimony to a U.S. House sub-committee on the national

service program. At that time, AmeriCorps was a high profile target for the congresionalleadership.
Nevertheless, her testimony asserted her support for national service. She made a compelling case for the
value of national and community service as well as the need for a public, federal investment in service and
volunteerism. In addition, she made some suggestions for improving national service delivery including
streamlining the "dual delivery system" in order to achieve improved cost effectiveness.
The "dual delivery system" refers to the way CNS administers its portfolio of national and community
service programs. While it speaks primarily to the function of the state commission and the CNS state
office, in principle, it also refers to the way CNS directly administers other programs in the states. While
state commissions are expected to provide coordination and oversight of national and community service in
states, they are given little direct responsibility for most programs.
Currently, state commissions administer grants to state formula AmeriCorps programs, state AmeriCorps
programs selected through a national competitive process, and community-base Learn and Serve programs
awarded to states on a competitive basis. CNS awards grants to national direct AmeriCorps programs
through national nonprofit agencies like YMCA, but expects state commissions to provide technical
support to these programs in their states. CNS awards school-based Learn and Serve grants by formula to
state education agencies. CNS awards and administers grants to higher education institutions in states
through a national competitive process.
Despite these directly CNS administered programs in the states, the dual delivery system refers mostly to
the programs operated by state CNS offices. CNS provides administrative support for both commissions
and CNS state offices. CNS state offices administer the allocation of VISTAs and the funding and
administration of Retired Senior Volunteer Programs (RSVP), Foster Grandparent Programs (FGP) , and
Senior Companion Programs (SCP). The criticism of the dual delivery system is that by maintaining what
are in effect two offices in the states--commissions and CNS-- the system is not as efficient as it would be
if there were only one.
At about the same time that MCSC's Chair submitted her testimony, MCSC's director was leading an
effort among other state commissions to approach the Ford Foundation for support of a national grant to
help state service commissions develop their capacity in states. Commissions are uneven across the
country; not every state enjoys the level of support from the administration that Michigan does. The Ford
grant was intended to help commissions help themselves and more importantly to develop an identity and
purpose for commissions that extended beyond the administration of a federal program. The goal was to
develop states' capacities to support service and volunteerism.

�In the late 1970s the old ACTION Agency had supported an effort to create state offices of volunteerism.

Beyond initial seed funding, ACTION did not do much to support an expanded role for these state offices.
Without a clear function for program administration and limited policy understanding of service as a means
for meeting community needs, the state offices of volunteerism withered on the vine as governors looked
for areas for cost saving. The rationale being the nonprofit sector alone should support volunteerism.
The Ford grant was also intended to avoid this from happening by taking advantage of the current level of
federal support to develop a lasting institution of modest scale in the states that would function as a catalyst
for volunteer community problem solving. Nevertheless, the timing of the MCSC Chair calling for the
elimination of the dual delivery system and the MCSC director organizing an effort among state
commissions to develop their capacities alarmed the network of CNS state office directors who saw this as
a threat to their jobs or at least the way they have done business.
CNS state office directors are civil service employees of CNS. Many have been in their state offices for
most, if not all of their career. Because they have been in the "field" all this time, they view CNS with
suspicion; run by political appointees intend on disrupting the good they are trying to achieve in their
states. Many of these directors have operated as free agents-- forging political and program alliances in
their states. The former, long-time director of the Michigan CNS office, Stan Stewart, worked with the
Michigan Legislature to get state matching funds for senior programs--RSVP, SCP, and FGP.
Over time each state director developed their own unique program policies that reflected his or her own
program philosophies. While the federal expectation was that VISTA programs would have to be renewed
periodically, there was no time certain in Michigan, the CNS office staff actually trained programs on how
to operate around to spirit of the rules to ensure perpetual operation. In order to limit interference from the
Washington office in the 1980s, the state offices worked with their grantees to secure in federal regulation
a rule that stated that any VISTA program that was not to be renewed would be eligible for an appeal
hearing. As of this date, some Michigan VISTA sites have operated for more than ten years.
The senior service programs (FGP, RSVP, SCP) that state offices administer share with VISTA a similar
sense of permanence. The last FGP grant that was awarded in the United States was more than fifteen
years ago according to the National FGP Association. Senior program advocates argue that this kind of
stability and permanence is critical for the success of effective senior service programs. They say that the
reason that few new grants are issued or reconsidered is because no one else in the community would want
to run them. Of course, if organizations don't know its an option because there has been no change over
the years it is difficult to tell what the real interest would be.

�FGP and SCP also consider themselves to be income supplement programs since they provide living
stipends for their volunteers. When CNS wanted to change the way it evaluates programs looking more at
community impact rather than participant numbers, the programs responded that impact assessment would
undermine the programs' work with seniors. Programs also bristled at the CNS proposal the senior
programs reapply every six years. Yet now the role of the states has become the biggest potential change
to the status quo for these programs and they have gone on record as not finding impact assessment and
six-year replications as arduous.
Over the years the state office network and the programs they operate have developed a closely coordinated
advocacy alliance. If the state office staff are questioned, the programs defend them. If the programs are
questioned, the state office staff defend them. This alliance is assured by the fact that these networks have
been largely unchanged over the years. The programs are content to protect what they have, lay low, and
let the criticism of AmeriCorps pass them by. If the continued existence of CNS is questioned, the senior
programs, with their substantial voice from seniors, are ready to argue for transfer to the federal office on
aging. These program like to think of themselves as more aging than service programs when they see the
status quo challenged.
The uproar within the field from senior programs, VISTA programs, and the CNS state office network
caused CNS to convene a group of state commission directors and CNS office directors to develop options
for how they could work together more efficiently. Even though the NCSTA called for the merger of the
old ACTION network, CNS chose to focus most of its energy on getting AmeriCorps up and running and
them defending it from criticism. CNS let its state office network alone. At the same time these CNS state
directors sat as ex officio members of commissions and often worked in opposition to the state
commission director. The CNS state office directors acted as if the commissions were theirs to control
because their growth and development represented a threat to the status quo.
The CNS convened group of commission and state office directors developed a compromise proposal for
working together that called for a "unified state plan." CNS would judge a state on the quality and
comprehensive nature of the comprehensive plan. Concurrent with this, the MCSC presented testimony to
a U.S. Senate committee on national service reauthorization. Again, she questioned the dual delivery
system, but because of the efforts of this working group the reaction from the program network was
muted.
In the spirit of the comprehensive plan, Mary Pfeiler, the CNS state office director and I began working

together on ways to improve the coordination of our two offices we began to contemplate how we might
better allocate national service resources. The current system does not prevent potentially redundant

�awards of VISTA and AmeriCorps programs to the same community, even the same organization, to do
the same of kind work. There is no incentive in the current national service program delivery system for
organizations in a community to collaborate in proposing more efficient use of multiple program resources.
There is no mechanism that ensures the efficient deployment of limited resources. Most distressing, the
current system appears designed to enable the indefinite support of VISTA sites regardless of their
performance or the focus of their activities.
Even before the unveiling of the Corporation's Unified State Plan Application, Mary and I were working
to develop systems that would better support and complement community innovation through service,
while reducing the potential of supporting duplicate community programs. We had already established a
solid track record of partnership through trainings, communication, and outreach. The Michigan
Corporation Office is a principal partner in the New Partnerships for Michigan initiative. The Commission
and the Michigan Office have collaborated in conducting a series of regional trainings. The Commission
and the Michigan Office are the principal co-sponsors of the upcoming statewide service and volunteer
conference. We have prepared and disseminated a detailed directory of all national service programs in
Michigan, cross-referenced by community. We have also begun to hold periodic joint staff and
operational planning meetings. Finally, the Commission will begin dedicating a page in its quarterly
newsletter to the projects of the Michigan Corporation Office.
Despite our productive partnership, we recognized that until we established a means for effectively
coordinating our program delivery systems, unified planning would be superficial at best. In the late
summer, we began to develop our plan. Michigan's VISTA budget was to be reduced for the next year.
Rather than impose easy, across-the-board reductions, Mary saw this as an opportunity to open the VISTA
allocation process to new and renewal applications. We both saw the VISTA application process as
something that we could link to the state's new AmeriCorps application process. The process, as we
envisioned it, would create a level playing field on which renewing and new communities from across the
state could compete for national service resources. For the first time, communities would be given an
opportunity through this process to develop a national service program application that would build on the
best elements of VISTA, AmeriCorps, and Education Only Award programs.
The Commission and the Michigan Corporation Office would create a comprehensive packet of
applications from which communities would select separate program applications or a combination of
applications. The two offices would conduct joint outreach and technical assistance meetings across the
state to introduce communities and agencies to the opportunities found in national service. The offices also
would conduct an initial, joint screening of applications to ensure that communities had not submitted
duplicate proposals or that communities submitting complementary, multiple program proposals were duly

�noted. We believed that such a coordinated process represented both the most efficient use of national
service resources and the ideal envisioned for the Unified State Plan.
In September and October, Mary and I notified our contacts in the Corporation's Washington office to

determine: 1) if there were any fundamental policy or administrative problems with the process; 2) if we
could proceed immediately with implementation; and 3) if we could put into action what we considered to
be the central element of our Unified Plan prior to the formal submission of the plan. We encountered
only encouragement from all of the Corporation staff members we consulted. In fact, we were told
through our respective channels in the Corporation that what we were proposing indeed typified what had
been envisioned for the Unified Plan. We were very excited about the prospect, and we were quite open

in sharing the idea at the Corporation's Unified State Plan orientation meeting in November. The
Commission also highlighted the process in its administrative grant application.
In November and December, our staffs met to develop the comprehensive application packet, prepare the

agenda for the application outreach and technical assistance meetings, and plan the review process
timeline. In December, more than 150 people attended the four regional meetings that our staffs conducted
across the state. After the regional meetings, at least one current VISTA site director, realizing that his
organization would have to reapply competitively for the first time in its operation, consulted Stan Stewart,
the former Michigan CNS office director on the VISTA rules. Mr. Stewart indicated that the regulations
provided VISTA sites with an opportunity for an appeal hearing should they not be refunded. Further,
Mr. Stewart suggested that a congressional constituent letter could serve as an alternative route for

appealing. When Mary learned of this, she once again discussed our process with her Corporation
contacts in Washington. The initial response remained positive. However, after further internal
consideration, the Washington office told Mary that the VISTA portion of the comprehensive application
was inconsistent with, or in violation of VISTA regulations.
With this decision from the Corporation, we have moved immediately to notify anyone who has inquired
about national service through the outreach process. We are faxing notices of the cancellation of the
VISTA portion of the application package. Since one goal of the outreach meetings was to begin to break
down national service program barriers that are perceived to exist by many local organizations, Mary and I
share concern that the cancellation notice may dissuade potential AmeriCorps applicants. As it has turned
out, we will be left with a fewer number of VISTAs at our current VISTA sites while potentially fewer
organizations may choose to apply for AmeriCorps. Of course, this also returns us to the more
administratively palatable across-the-board VISTA reductions.

�POSSIBLE QUESTIONS

What value has the Commission added to the delivery of services in Michigan?
What program and technical assistance needs do programs have?
What is an appropriate time limit for programs to operate without reapplication?
What is the difference between a poverty program and a service program?
By what standard should a senior service program be assessed in its performance?
How should AmeriCorps and VISTA programs be coordinated in support of the field?
Has the CNS Michigan office ever held a meeting of this kind to gather views from the field?
Is a competitive process good for selecting and supporting programs, if not what?
What should MCSC do to support the field?

�MICHIGAN COMMUNITY SERVICE COMMISSION
111 S. Capitol A venue, George Romney Building, 4th Floor
Lansing, Michigan 48913
(517) 335-4295
(517) 373-4977 FAX
FAX COVER SHEET

To:

Ray West
United Way Community Services

From:

Frank Dirks, Executive Director
Michigan Community Service Commission

Date:

March 24, 1997

Number of pages including the cover:
Message:

10

�MI COMMUNITY. SERV COM Fax:517-373-4977
**Transmit

Conf .Report

Mar 24 '97
MI

COM~1Ut~ITY

SERV COM --- &gt; W
est

No .

0026

Mode

NORMAL

Time

4'23"

Pages

10 Page (s)

Result

0 K

**
17:42

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                    <text>Michigan Community Service Commission
Public Information Gathering Meeting: 3/25/97
Michigan Communities In Schools, Inc. (MCIS) is our state's affiliate of Communities In Schools, Inc. As
you may know, Communities In Schools, Inc., fonnerly Cities In Schools (CIS), is the nation's largest stayin-school network with programs operating in over 200 urban and rural communities in 28 states. Fonnerly
incorporated in 1977, CIS pioneered the concept of coordinating and delivering existing, already funded
health and human services, and other resources, at public school sites. Today, CIS, at the national level,
exists to help local communities establish and maintain a fonnal process for pooling their resources and
delivering these resources to children and families in need at the central location of the school. For the
tremendous number of students and families who are living life on the edge, having better access to services
which are delivered in a caring, accountable, and coordinated fashion, is often the first step towards ending
their cycle of failure.
Over the years, this approach has proven to be cost-effective and successful in helping to "turn around" the
Iives of young people who were considered on the brink of dropping out of school or having the risk factors
that would eventually lead to dropping out. In community after community, evaluations and outside studies
are consistently showing that this approach not only produces cost savings in the criminal justice system,
school district, and social welfare system, but also leads to higher attendance, improved academic
perfonnance, and reduced behavioral problems and criminal activity.
At the core of this innovative movement are the four CIS basics, recently adopted as values for the upcoming
Presidents' Summit:
...
...
...

•

All children need and dese.rve:
a personal, one-on-one relationship with a caring adult;
a safe place to learn and grow;
a marketable skiU to use upon graduation; and
a chance to give back to peers and community.

The Michigan Communities In Schools (MCIS) office, located in Grand Rapids, was established in early
1994 and works with as a public/private partnership to champion the connect ion of needed community
resources, parent and schools to help young people successfully learn, stay in school and prepare for Iife.
The primary function of MCIS is to develop and support local CIS initiatives across the state, as
accomplished through the following activities:
* assisting new communities adopt the CIS process,
* arranging and/or delivering training and technical assistance for new and existing CIS
communities,
* linking local CIS communities with state, regional and national resources, and
* advocating for children and their families through statewide partnerships.
In Michigan, we are presently working with 20 communities at varying levels of interested, implementing
and operational status. Operational ClS programs currently serve youth and families in Tecumseh, Detroit,
Branch, Ottawa, Calhoun and Lenawee Counties representing daily service coordination in 48 schools, and
growing rapidly.
My experience with community service programs includes working with a variety of Learn &amp; Serve
initiatives, school based Service-Learnjng efforts, Youth Engaged in Service and Youth Irutiative programs
over the past ten years. While vice president for Heart of West Michigan United Way, I supervised the

�Volunteer Center, Project Blueprint, and other youth and adult volunteer efforts, in addition to my other
responsibilities. I have also administered a VISTA grant for the last two and a half years through MCTS, and
have recently applied for an AmeriCorps grant that could benefit our programs statewide.
I have been honored to participate in the varied initiatives granted, and still maintain that the opportunity to
'give back' is as beneficial to the provider as to the recipient. As MCIS is both a provider and recipient itself
when it comes to community service programs, I am glad to be able to respond to the Commission's
questions.
I) The value of service programs for our community based organizations, and the individuals they serve,
is irrefutable, and likewise their strengths are many. They supply direct and quality staffing resources for
many worthy programs, while providing real-life experience and skill-building for the individuals that
volunteer. They also provide meaningful positive interaction, engender strong citizenship, and assist in often
dramatic and measurable outcomes.
Strengths (of Michigan's system of support) :
-the open, competitive nature of application process ~
-support and encouragement for high standards of accountability &amp; impact ~
-inclusive recruiting and placement efforts :
Weaknesses
-lack of coordination of efforts;
-need for clear and consistent (yet comprehensive) communications ~
-complexity of application process and staff time required.
2) Depending on the variety of offerings planned for the future, and their complimentary or supporting
natures, one central coordinating agency (or one central, with sub-sites) may be more useful and efficient.
Reporting, monitoring, training, and communications could be more effectively coordinated and
disseminated; while maximizing staffing and fi scal responsibilities. Similarly, all proposal timelines and
processes could be streamlined and coordinated to provide less burden on the granting agency, as well as
the grantees.
3) The Commission should continue advocating for:
-sufficient resources to provide community service options warranted; to include staffing,
training, and supplemental budgets;
-increased technology to enhance efficiency (wherever appropriate), as well as the trai ning,
equipment, and expertise to facilitate such activities; and
-setting, and demonstrating, a high standard of quality, accountability, and outcomes; while
providing the technical expertise to make it happen !
I thank you again for this opportunity to share my views and experience, and look forward to many years
of continued collaboration for the benefit of organizations, communities, and the individuals involved in
both.

son
State Director/President
attachment

�Michigan Communities In Schools:
How We Work
Michigan Communities In Schools (MCIS) works with local
initiatives to REPOSITION EXISTING health and human services
into the schools to address the needs of youth in a comprehensive,
wholistic, and accountable manner. CIS does not compete with
existing programs, but rather provides a process for more integrated
and effective service delivery based on local needs and resources.
.

" ,'

.

. · · ·· ·· ···:· ·

. :·

······· ..

According to the 1996 Making Kids Count community advocacy
book, " communities must begin to design comprehensive programs
that address the interrelated social, emotional, fmancial, educational
and health-related needs of children." Similarly, one of the action
steps recommended by the Michigan Business Leaders for Educational
Excellence is to "assign a higher priority in health and human service
agencies to work with poverty impacted schools to provide systematic
programs of health care, counseling, nutrition education, drug abuse
treatment, safety, and parent-community involvement."
I

All of us in the business
world like a program that
gets results. CIS gets
results. Kids who were
once dropouts or at great
risk, are now graduating
from high school and
coUege. They are
productive members of
society... I am solidly
behind CIS."
Lee Iacocca
Former Chairman
The Chrysler Cor·poration
___ _ . . -. ........,._.

-

·~

~...

-~

THAT'S WHAT Communities In Schools IS ALL ABOUT!!!
Outcomes

Repositioned Services

t

t
-

Business ----_.

__,...,. Improved graduation rates

Health SeJVices

-

Higher academic achievement

- - - - Enhanced social skills

Recreation Activities _ _ _....,.

-

Greater parental involvement

=:::::.

-----.. Increased school attendance

Employment SeJVices Juvenile

Justice~

Mentors/Tutors

~

CIS makes a Difference!

.............._

Decreased disciplina•y actions

- Improved attitude toward school

~ Better developed labor force

"This is a model program that the nation could learn much from."
Elizabeth Dole
President of the American Red Cross National Headquarters

For More Information, Call (616) 771-3939
MCIS 12/96

�...

Michigan Communities In Schools:
Our Accomplishments
Michigan Communities In Schools (MCIS) is a unique process with a proven
track record. Since its beginning in 1994, MCIS has ...
• increased the number ofCIIilllrll served annually through local CIS programs to over 5,000;

• e!Ept4nded its

network in Michigan to include 20 communities representing 6 operational, 6
implementing, and 8 interested locales throughout the state;

• been a conduit for state, regional, and national resources to existing and developing local initiatives;
• conducted a

statewide conference with participants representing 22 Michigan communities;

• provided training and technical assistance to over 200 individuals inclusive of over 70 site visits;
• established a gtro~ ttltd ditllltBII board of directors with leaders from both public and private
sectors; and
• through local programs, assisted in the coordination of an estimated 172 repositioned human
services into Michigan schools.

According to Wedgewood Associates' 1995-96 independent evaluation of
Michigan Communities In Schools,
Growth in the numbers ofyouth served in Michigan has been close to spectacular.
The need for CIS in Michigan is clear and irrefutable.
There is a mismatch between the size of the challenge as represented by the need, and
the size of MCIS to meet that need.
"CIS makes sense to me because it views
the education of all our young people as
a responsibility all ofus must share ifwe
are to be successful. The program uses
what each of us can contribute."
Andrew Young
Former Mayor of Atlanta
"I personally visited a CIS site and was
extremely impressed with what I saw. I
was impressed not only with the progress
the students are making, but also with the
method by which they are being reached.
Because somebody shows that they care
about these kids, they are responding
and making progress in their lives."
President Bill Clinton

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                    <text>Kellogg Hotel &amp;
at ·Michigan

•

Con~erence

Center

State~ Unjversity

March 10, 1997

MAR 1 3

\991

Ms. Mary Estrada
MI ~ommunity Service Commission
111 S. Capitdl, Olds Plaza 4th floor
Lansing, MI 48909
D~

Ms. Estrada:

t

'

-

Thank you for choosing the Kellogg Center! We ate looking forward to the opportunity to
work with you and your organization .'
Enclosed is -the .contraCt confrrming the details of your event. If everything meets with your
approval, please sign and return both pages of the booking contract to me by March 15,
1~97 . Feel free to contact me with any questions you might have or if there is any
additional information you require.
Again, thank you for choosing the Kellogg Center and I look forward to working with you
on this event.
Sincerely,

/Jul f.~"hA/
7

Paul Trudell
- """...,.
Conference Services Manager
lg
Enclosures

.

'

Supporting Continuing Education
Michigan State University • East Lansing, Michigan 48824· 1022 1
ph: 517-432-4000 • fax: 517·353-1872 • http://www.hfs.msu.edu/kellogg/

�</text>
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                    <text>.

..

A celebration of communitY ··~e~i6~ &gt;.-

.

'

)·:

Lansing alumnae of Delta Sigma Theta Sorority will celebrate 37
years of community service Saturday at the Holiday Inn-South, 6820 S.
Cedar St.
, '·
The guest speaker will be Marcia Fudge, an Ohio attorney and national president of the 84-year-old organization. · . .
.
·
She will be welcomed by Hortense Canady, .a f9rt;ner. natioo.al
president and one of the charter members of the .Lansing Alu~na~ .·
Chapter.
.
·
·
··
·
· A public reception ($15) will be held from 2 .
p.m. to 4 p.m.
The sorority·was formed in 1913 by 22 AfricanAmerican women at Howard University in Washing-.
ton, D. C. Their mission: To devote their lives to
higher education and cultural and moral ideas f9r
the betterment of themselves and society. ; ·
The local chapter organized in 1960 and mem- .
· hers have worked diligently on numerous projects to .
·
.·
benefit the community since then.
.
Among them, Summitt II,. a mentoririg program
Fu.dge
.
for local high schools; Delta Day at the Capitol; a st~teWide ~vent. to give
members a chance to discuss social and political issu·es wit~ legislators; School America, a six-week program that focuses 9n reading tech·
··
niques for parents to use to teach their children to read.
I

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                    <text>217/97

VOLUNTEER INVESTMENT GRANTS

Introduction
The Volunteer Investments Grants program will provide grants to community-based, volunteer, nonprofit
agency partnerships for the purpose of: 1) supporting local endowments that will help to permanently
sustain community volunteerism; 2) increasing the number of volunteers serving their communities;
3) meeting important community needs through service and volunteerism; and 4) sustaining the activities
of community nonprofit agencies that support volunteerism.
Communities need nonprofit agency infrastructure that supports community volunteerism. The pillar for
this infrastructure in most communities is the nonprofit volunteer agency. Michigan's nonprofit volunteer
centers currently serve 48 counties in the state by recruiting and placing volunteers and serving as
volunteer information clearinghouses. Yet volunteer agencies annually struggle to raise sufficient funds to
operate. Volunteer Investment Grants will increase the number and self-sufficiency of local volunteer
agencies/centers while building their capacity to involve volunteers in community problem-solving.
Eli~ibility

Volunteer Investments Grants are available to community partnerships of nonprofit organizations from any
Michigan community that designate a volunteer agency and include a community foundation or, in
communities without community foundations , an alternative local endowment authority which conforms to
federal, state, and local tax regulations, such as a local bank. The designated volunteer agency must not
duplicate the services provided by an existing organization, but may serve to combine the services
provided by existing organizations. These partnerships will be eligible to apply for grants that will range
in amount from $25 ,000 to $75 ,000.
The following local organizations may be designated as the community volunteer agency:
• Volunteer Agencies
• United Ways
• Nonprofit organizations that provide community-wide volunteer services including, but not limited to
volunteer recruitment and placement, clearinghouse information, volunteer training and technical
assistance, special volunteer project development, and volunteer public awareness.
• Intermediate school districts
• Community colleges
• County extension offices

Partnerships
Effective community partnerships are essential for supporting and sustaining community volunteerism.
The Volunteer Investment Grant program is intended to facilitate and enhance community partnerships that
support volunteerism. Volunteer Investment Grant partnerships must include a community foundation, or
an alternative endowment authority and designate a volunteer agency/center. While every community is
unique, effective partnerships may include United Ways, community and neighborhood nonprofit
organizations, public schools, community colleges, institutions of higher education, hospitals, senior
centers, senior volunteer agencies, county extension offices, local government offices, and other entities
that regularly involve and deploy volunteers.

Requirements
• A partnership agreement that designates a volunteer agency to serve as the applicant, specifies a
community foundation or alternative endowment authority to administer the endowment fund, and
includes a partnership agreement with the local Family Independence Agency volunteer coordinator.

�• The application must include:

*
*
*

*
*
*

*
*
*

A plan for generating the $2-to-$1 minimum local cash match
A survey of community volunteer resources
A description of how a Volunteer Investment Grant will strengthen and promote collaboration
among these resources
A description of the developmental priorities of the volunteer agency
An inventory list of community volunteer assets
A description of community needs that may be met by volunteers
A one-year volunteer action plan that includes at least two community-wide service projects which
meet community needs and demonstrate measurable community results
An agreement from the community foundation or alternative endowment authority that stipulates
that it will cap its annual endowment administrative service fee at no more that 1% of principal.
A detailed, twelve-month operating budget for the volunteer agency covering the amount of the
Volunteer Investment Grant request

Application Process
Grants will be awarded competitively. Applicants may request grants of no more than $75,000 and no
less than $25 ,000. The grant award process will involve three stages including an expert peer review, a
technical compliance review by MCSC staff, and final review and approval by MCSC. Applications will
be rated on the strength of the overall proposal as well as the strength of the individual elements of the
application.
MCSC will promptly notify applicants of its award decision. The cash match will be deposited in a
permanent, dedicated agency endowment fund established in the local community foundation, or local
endowment authority for the express purpose of supporting the operation of the community volunteer
agency in perpetuity. Awarded applicants must generate 100% of the minimum cash match no later than
12 months after the notification of award. From the date of the award notification, an awarded applicant
will have no more than six months to produce 50% of the cash match. At the time of the deposit of the
50% match, the community foundation or local endowment authority will certify the formation of the fund
and its match level. Upon this notification, MCSC will release 50% of the cash grant in accordance with
the approved grant budget. At the time of deposit of 100% of the minimum cash match, the community
foundation or local endowment authority will notify MCSC and certify the match level. At that time
MCSC will release the remaining 50% of the grant award in accordance with the approved budget. Award
applicants must submit progress reports after six and twelve months, and a final report after eighteen
months. A warded applicants will report on program activities, the status of the endowment fund, and
grant expenditures.
Communities will be encouraged to exceed the minimum cash match and continue to build on the
endowment fund. The local endowments will be managed by the community foundation and governed by
the federal and state tax laws and regulations applied to such funds.

Priority for Grant Awards
Priority consideration will be given to applicants that demonstrate:
• The quality of the community volunteer partnership
• The extent of community support for volunteer activities
• The quality of collaboration among volunteer service entities including youth and senior volunteers
• The level of financial match support and the plan for achieving it
• The relative (based on community size) number of volunteers to be involved in projects and the number
of new volunteers to be recruited
• The quality of anticipated outcomes of the volunteer service projects.

�</text>
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                    <text>Draft #3 (1/30/97)

Results of the State Commission Survey Regarding
the Potential of a State Commission Network or Association
Information reported is based on responses from 24 states: AR, CO, CT, DE, FL, GA, HI, ID, IL, MO, NC, NE,
NJ, NV, NY, OK, OR, PA, RI, SC, TN, VA, WV, and WY.
The first two pages summarizes the type and number of responses to the questions on the survey. This is then
followed by the specific responses to questions #4, #5, #6, and #7. Similar responses have been combined for
brevity.

1. Are you familiar with the work of the SCCG?
YES: 83% (20)

Somewhat: 13% (3)

NO: 4% (1)

2. Have you found this work to be helpful for your Commission?
YES: 75% (18)

Somewhat:8% (2)

NO: 8% (2)

No Opinion:8% (2)

3. What 2-3 things have been most helpful?
a.
b.
d.
e.
f.
g.
h.
1.

J.

Networking opportunities to discuss common concerns, share ideas and solve problems (16)
Peer Resource Matrix (7)
Awareness of common issues among EDs and advocacy with CNS in a unified voice (7)
Timely Information sharing and exchanging nuts and bolts about best practices (5)
Monitoring information and guide (5)
Input surveys (i.e. administrative guideline letter) (4)
Redirecting the focus ofT A contract (2)
Work on 2-stage application process (2)
Professional development (l)
Working papers/groups (1)

4. What are the 3-4 most pressing developmental needs of your State Commission that a
peer network might help address?
a.
b.
c.
d.
e.

Sustainable Infrastructure for service and volunteerism (22)
Sustainable Funding (17)
Administrative Capacity (15)
Training Commissioners (11)
Timely Information from CNS (4)
Evaluation (2)
1 of6

�5. How might your colleagues help meet those needs?
a.
b.
c.

Information exchange: opportunities to come together, in person and electronically, to share ideas,
information, expenence and strategies was reflected in nearly 75% of the responses.
Common front to D.C.- reduce unfunded mandates
Working together toward reauthorization

d.

Consider hiring lobbyist for SCCG

e.
f.
g.
h.

Network with State offices of volunteerism
Give$
Relocate some Michigan Foundations
Share expenses
Stop sending survey's
Stop trying to create more work for state Commissions that has no real benefit

1.

J.

6. What 3-5 services might a peer network provide that you think would be helpful in
developing national and community service programs in all states?
a.
b.
c.

Networking (in person and via internet) (16)
Program Development (11)
Commission and Staff Development (10)

d.
e.

Delivery System Development (8)
Monitoring (6)

f.
g.
h.

Funding (5)
Public Relations and Communication (1)
Don't need another bureaucracy (1)

7. What would you most want from a peer support network and what could you offer to
support it?
a. WANT FROM NETWORK... [see responses to question #6]
b. WHAT COULD YOU OFFER....
o Small state strategies and

perspec~ve

(3)

o Willing to send information (1)

o Host meetings (1)

o Organized network with clear focus (1)

o Provide speakers/ consultants (1)
o Provide information on programs that enhance the

o Index and directory of peer resources ( 1)
o Standards of performance for national service
program (1)

act of national service i.e. welfare reform, education
reform (1)
o Share listening campaign Colorado is doing (1)
o How to fight state bureaucracy (1)

o State/chapter assistance review teams (1)
o Doing it on the cheap ( 1)

o Pay membership dues to support network (1)
o Ideas on on-line forum (1)

o Information and Partnership ( 1)
o Participation

o Developing models for RFPs (1)

o Share information; avoid reinventing the wheel (1)

o Collaborating with State CNS office (1)

2 of6

�4. What are the 3-4 most pressing developmental needs of vour State Commission that a
peer network might help address?
Sustainable Infrastructure for service and volunteerism (22)
o Integrating national service with education and
o Moving from rhetoric to promoting broad-based
welfare reform(2)
ethic of volunteerism &amp; service in all communities (1)
o Increasing volunteer support; development of Office
o Unified state plan models - how display information;
of Volunteerism function for the Commission (2)
cross stream models (4)
o Developing a collaborative network with other
o Looking at relationships with national directs (3)
o Models and best practices for developing
service players (1)
o Public relations; PSAs billboards, etc. (1)
infrastructure in the state ( 1)
o Reauthorization ( 1)
o Project development (1)
o Help on work study initiative (4)
o Partnerships (1)

'-d.

b. Sustainable Funding (17)
o Sustainibility, diversified private sector funding (14)
o Sharing insights regarding how different states
handle match requirements for administration (1)
c. Administrative Capacity (15)
o Getting Commission to think about alternative
\dministrative models and organizational structures
~ that work (i.e. 50l.(c)(3)) (4)
o Different monitoring schemes (fiscal especially) (4)
o Developing internet and computer capacity (1)
o Sharing approaches on management issues (1)
o How to cut down on useless, unproductive,
frivolous paperwork ( 1)

o Discussing tradeoffs re: sustainability and the
national movement ( 1)
o Networking- Where are we with funding ? (1 )

o Small staff! shrinking budgets ( 1)
o Forces of emulation; i.e. "How do other states do
things?" (1)
o Running community-based Learn and Serve grant
process (1)
o TA with state regs/DC regs (1)

d. Training Commissioners (11)
o Training commissioners on basics and developing
roles and responsibilities (7)
o Opportunity to interact with commissioners from
other states (1)
o Growing pains on Commission - broader

representation challenges us to grow the agency (1 )
o What the Commissions should be when they grow
up (1)
o Building a strong Commission (1)

e. Timely Information from CNS (4)
o Getting timely informative responses from CNS (1)
o Responses from Washington (1)
0 Philosophies &amp; policies

o Program calendar - staggered responses to reflect
program (1)

f. Evaluation (2)
o Evaluation that is outcome based (2)

3 of6

�5. How might your colleagues help meet those needs?
a. Information exchange: opportunities to come together, in person and electronically, to share ideas,

information, experience and strategies was reflected in nearly 75% of the responses:
o Other Commissions sharing what they are doing ( 1)
o Sharing PR materials ( 1)
o Peer networking; sharing programs and other
o Share successful strategies so we don't have to
reinvent the wheel (4)
resources (2)
o Who has used internet effectively? (1)
o Sharing best practices and models (1)
o Share monitoring systems (2)
o Collaborating on resource sharing grid - directory of
o Share alternative administrative models (1)
who is doing what, expertise, etc. (2)
o Sharing experiences and successes (1)
o Share information (3)
o By sharing ideas and by providing a unified voice to
o Discussion, heads together, comparing alternatives
from states ( 1)
the CNS on issues of mutual concern (1)
o Roundtable discussions around issues when we meet
o Communication/ information exchange (1)
as a group (1)
o Share strategies, tools, practices on monitoring,
fundraising, and evaluation ( 1)
o Network (1)
o Sharing info: 501(c)(3), fundraising; state legis. (1)
b.
c.
d.
e.
f.
g.
h.
1.

J.

Common front to D.C.- reduce unfunded mandates (1)
Working together toward reauthorization (1)
Consider hiring lobbyist for SCCG (1)
Network with State offices of volunteerism (1)
Give$ (1)
Relocate some Michigan Foundations (1)
Share expenses (1)
Stop sending survey's (1)
Stop trying to create more work for state Commissions that has no real benefit (1)

4 of6

.,;

�6. What 3-5 services might a peer network provide that you think would be helpful in
developing national and community service programs in all states?
.. Networking (in person and via internet) (16)
o Information sharing; increase forums for sharing
best practices (5)
o More cohesive network would multiply problem
solving capacity and result in a more unified national
service movement (2)
o Continued opportunity for EDs to interact
o Develop matrix more of people who worked
together on a topic
o Communication and sharing
b. Program Development (11)
o Sharing information re: successful programs
o Sharing copies of successful concept papers and
proposals
o Recruitment and retention of members
o Analysis of problems; e.g. how to stop a bad

o developing network wide relationship of partnership
with CNS
o On-line forum with conversation threads-- maybe a
web page with forum attached
o Get matrix on e-mail system so we can scan it
o Support system for new Commission EDs
o Organized network with clear focus
o Index and directory of peer resources

program?
o Help on work-study initiative (3)
o Advocacy for role of community service in welfare
reform
o Looking at relationships with national directs (3)

Commission and Staff Development (10)
-J Opportunities for commission members to share
information, build capacity
o Have shared educational opportunities, and build a
shared vision
o Help develop roles of Commission members (3)
o Staff development

o Commission development and training (3)
o Peer exchanges and sharing of best practices can be
helpful if done to meet specific assistance requested
by a commission
o Peer exchanges

d. Delivery System Development (8)
o Additional assistance on unified state plan (3)
o Develop coordinated delivery system models (2)

o Looking at relationships with national directs (3)

e. Monitoring (6)
o Develop effective monitoring systems; identify
appropriate roles for Commissions and CNS (2)
o Develop standards of performance for national

service program (2)
o State/chapter assistance review teams
o Cross-network monitoring

f. Funding (5)

o providing a unified voice in reuthorization (and
ther legislative opportunities "Read America") (2)
Fundraising

o

o CNS funding policies ( l)
o Accessing pools of money and other resources not
available on the state level
5 of 6

�g. Public Relations and Communication (1)\
o Short publication/brochure or PR videos to get a unified message out on service
h. We don't need another bureaucracy (1)

7. What would you most want from a peer support network and what could you offer to
support it?
a. WANT FROM NETWORK ... [see responses to question #6]
b. COULD OFFER...
o Small state strategies and perspective (3)
o Host meetings (1)
o Provide speakers/ consultants (1)
o Provide information on programs that enhance the impact of national service i.e. welfare reform, education
reform ( 1)
o Share listening campaign Colorado is doing (1)
o How to fight state bureaucracy (1)
o Willing to pay membership dues to support network (1)
o Ideas on on-line forum (1)
o Work with group on developing models for RFPs (1)
o Willing to send information (1)
o Organized network with clear focus (1)
o Index and directory of peer resources (1)
o Standards of performance for national service program (1)
o State/chapter assistance review teams (1)
o Doing it on the cheap (1)
o Collaborating with State CNS office (1)
o Information and Partnership (1)
o Participation
o Share information to avoid reinventing the wheel (1)

6 of6

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                    <text>P.02

Oac-26-00 06:01A

{12/.5/'Jfi)

State Commission Survey Regarding
the Potential of a State Commission Network or Association

A. BACKGROUND: Briefly review the development and

focu.~ of the State

Cummi~~i011

Coordinating Croup (SCCG), ~oals of Ford grant and li~t of accomplishments
over tht! past 18 months:
Background: ln rchruary. 1995 the Ford roundation funded the National Governor's
Asso\.:iation (NGA) and Public/Private Ventures (PPV) LO hcr§t ameeting in St. Louis 3-' Lh~ final

step in an initiative sponsored by the Ford Foundation to suppon and aC\.~ss the dcv~lopmcnt or
State Commissions. At that meeting a number of Commission dire&lt;.·wrs attending agreed Lhat it
would be useful to seek additional funding Lo create regular opportunities for Ctlmmis.~ion~ to
c..:omc Logclhcr, independent or hut in partnership with the Corporation for 1\:ational Service. for
purposes of organi:.a1Lional and network d~vclopment.
As a result, after c.:onsultalion with other states, the Mi(.;higan Commi~sit.m sclll a l:um.:cpt paper
to the Ford Foundation on h~half of more than twenty sta~:&gt; which had indkatcd support at that
tim::::. The kLter was followed by a meeting in May. 1995 with the dire&lt;.:tors of the Mil.:higan and

Vem1ont Commis.)iuns and the Ford Foundi:!.tion at whil:h time Ford indica.Led intcrc~l in re&lt;.:civing
a proposal.
Ba.scd on the exprcs~d interest of Ford a m~Ling of the EDs wa.s hdd in Washington. D.C . on
Scptcmhcr of 1995 tied to an all EDs meeting hosted by Lhe CNS . An outcome of the meeting
wa..s the establishment of an ongoing coordinating group. the SCCG, c;ompri~ed of volunteers
from ea&lt;.:h commissitm duster willing to commit time and resources to moving this process along.
T he SCCG has been and is open to any Ed inte~stcd.
A proposal was developed, reviewed and approved hy the SCCG and suhmitted to Ford in
September that rcque.~;ted modest suppon to convene State Commissions for a ~erics nl'
independent meetings to address the following goak
o

o
o

cstahlish a self-supporting peer network:
develop polir.;y recommendations that strengthen state-level infrastnJclure; and,
assess merits and f~asibility of establishing a formal national as.-;ociation or
network of stale service commissions.

Sin&lt;.:e that time the SCCG ha..o; met by monthly conference calls and and hao; hostd three meetings
(3/96 San Diego; &amp;96 Wash_ D.C. and 10196 Wa.~h- D.C.) . Notices of meetings , &lt;.:lmfcrence

�.1-

ODc-26-00 06:01A

(.:alls. meeting notes and material~ are ma.1agcd and coordinated by the Michigar: Comm issjl)n
staff and made available to all EDs.
A grant frnm the Pord Foundation was approved in June and has provided partial .support to
convene the SCCG in June and Octoher and will pto\'ide funds lo convene all EDs in the Spring
of 1997. In addition the. SCCG has worked closely with Aguirre and Assoc. in developing the
agenda for the technical assic;tance conference planned for Fcbmary 1997.
Results: With leadership and suppon provide by the Michigan Commil\sil)n, the SCCG has
supported fnur meetings and monlhly conference calls since ~pril. 1995 w address ~onccm., and
supp011 the de,·elopment of Commi.'\sions. Result&lt;&gt; tn date, on hehalf of the State Commis.')ion.s.
include:
o
Developed and disseminated a State Commission peer resource matrix.
o
Produced white paper on technical assistance and worked with the CNS to redirect the
focus and proc.:ess of the State Commission TA contract l() more appropriately and
adequ~.ttcly m-xt the needs of State Commhsions.
o
Estahlished a working group of EDs to ovcrse~ and help direct lh~ implcmcntalion of the
T A (.;Onlract with Aguirre.
o
Worked with CNS to implement a 2-stagc FY96 applic.:ation pnx:ess for fonnula funding
that would better meet the needs of slates.
o
Received $9~.000 grant from the Ford Foundation to convene Sratc Commissions
o
Deveh.1ped consensus on administrative and programmatic issues of concern to
Commissions for con.o;ideration in reauthorization and regulations.
o
Established 11 collective voice to addrc.ss administnllive issues in pannership wilh the C.l\S.
o
Sought and re~.:cived a ravornhk clarirkation from CNS on colocation of Slate
Commission and State Office of the CNS.
Other areas in proc.:ess include white papers Lo as.si.st state in linking nalional service with
o
other state iniliatives, a monitoring guide and a guide for new EDs.
o
Continuing a discussion to clarify roles and rcsponsi bilitics to develop a mo~ &lt;:ohcrcnL
system of monitoring.
In~titutcd a strategic planning discussion regarding the level of administrati vc support !'or
o
State Commissions.
~

~

P.03

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.111un J.u.uu r£U. uOi&gt;

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•

December 30, 1996

••
Mr. Harris Wofford
Chief Executive Officer
Corporation for National Service
1201 New York Avenue, N. W.
Washington, D.C. 20525

UL--'"-·.. _!

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-!

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Dear Mr. Wofford,

I retired from CNS in 1995 after 23 years as the state program director for Michigan. I
wrore to you after you were appointed to be the new head of CNS . I wrote about my
concerns with equal opportunity at CNS. CNS is primarily a white enclave at the senior
level . I know of no black person who has any significant policy role at CNS. This letter is
about a different subject, yet probably related to the former because of the backgrounds of
the policy makers and their lack of real life programming experience.
have attached a letter I wrote to the new state director in Michig@. It fairly well ex~ns
mx views on w at JS happening With VISTA and the Senior Cor:p.s. I find some of the
proposals coming out o Washington to be abominable. T.he inherent elitism of the S~i_or
Corps troposals show how out of t()~ch Tom Endres and his stJf are. The balkaruzation
ofVIS A is just plain dumb. The VISTA model is more appropriate for addressing the
needs of poverty communities. The Americorps model is a result of a public relations
campaign, based not on sound social policy , but on the flawed national service concepts of
the Bush administration and the staff of Senator Kennedy.
I will be submitting a policy paper to Representative Goodiing. I hope he can stop some of
the madness coming out of Washington. I didn't hear from you the last time I wrote to you,
so I have no expectations this time. I am awart:.l4_a_t_the~e i~a __g£_~~-~- ~_l.~s!J:IOle in
Washington wher.e__ktt_e~ t_haum~_I!O~ (lan~ri.I!_g _t~~~.§..g~: ~expect th~~ l~~~~r to_g()_then:.
Nevertheless, maybe Tracy Gray or Gary .Kowalczyk will reaa tbis correspondence before
it is dismissed. CNS is headed in the wrong direction. It needs to stop and reconsider its
mission, or it will not survive.
Sinc.erely,

;:Jta.....fu.-.:r

{Y1

Sta.nley M. Stewart
1787 Manchester
Ypsilanti, MI 48198
313-487-0717
smsdas@ aot .com

~lJ-

�December 30, 1996

Dear Diana,
I hope things are well with you and your family. I have attached correspondence I sent to
Mary Pfeiler and Harris Wofford. I am extremely concerned with the direction CNS is
going. Wofford doesn't know me so he is unaware how tenacious I will be. I hope you
will tell him. Over the holidays I spoke with lots of other folks who are also upset with
CNS. We plan to have input during the re-authorization hearings. It appears that the Senior
Corps associations have been co-opted, and VISTA has little voice.

My best wishes to you for a happy new year.
Sincerely,

Stanley M. Stewart

�01/13 / 97

MON 15 : 05 FAX 565 2788

DEP.EIEC.DIR.

December 24, 1996
Ms. Mary Preiler
State Program Director
CNS
211 W. Fort Street
Room 1408

Detroit, MI 48226
Dear Mary,
I have received several phone calls from VISTA sponsors asking me about the new
competitive VISTA project approval process that you just recently implemented. Since I am
personally unaware of what you are proposing, this letter is based primarily on information
provided to me by VISTA sponsors. However, what you conveyed to me over the phone
yesterday is basically what the sponsors have been saying to me .
It has been almost two years since I retired as the state program director for Michigan. And
during that timeT have made a conscious effort not to be involved with CNS issues in
Michigan. I did not want to second guess yours or others programming decisions.
Unfortunately, what I am hearing from sponsors, both VISTA and the Senior Corps , is of
~reat concern to me. Consequently, I am discarding my self imposed gag order on CNS
ISSUeS .

[twas stated to me that ):9U plfii.!..!9_~~~m~_~l_VI~TA 2!9~-~tJ~newal~cajjpn_s io_to.ope
great con:n~eti~iv~ _P-Qol,_And t at the best concept papers will be gi ven permission to submit
full applications. I believe the state commission uses that same flawed procedure for
choosing grantees. t_hose .£fJ!s...Y!!!9 .h~Y-~ m9.r~J.b.an _fiy~ _minu~~.$_9f.P~9g_~mLI!g
e~~ri~_~ce ~e.c~gE:ize th~_i!].~q~i~_Qf that meth_.9dol~gy. I was a panel member for national
and government grantees m 1994. I am aware of who was chosen and what criteria was
used to select them. It was quite clear that certain agencies who submitted the ';cleanest
paper'' would be the recipients of CNS funds. They were not necessarily the best
applicants, but they had lhe match money , and they were safe.
Several of us objected rather vociferously to the selection criteria, but neither CNS nor the
state commissions would listen. We were accused of being stuck in the past : old thinking.
We needed to become accustomed to doing things the "new way." The result of the new
way was the selection of government agencies, large social services agencies, and
universities as Americorps grantees. CNS and state commissions chose those entities that
historically were not involved with poor people. Of course, Americorps is not a poverty
program, but one would think it would at least pay lip service to the most vulnerable in our
society. Getting things done was a concept created by aPR machine with no heart. It is
little wonder that Americorps lacks a viable constituency. There is little public support for
$20,000 a year members whose main functions are cleaning streams and picking up litter.
In spite of CNS and the state commission there are several successful Americorps projects
in Michigan. Interestingly, they have chosen the VISTA programming model over the new
Americorps model, which places large numbers of members on specific projects. As you
know the VISTA model permits the placement of small numbers of vol untecrs with grass
roots organizations. It is called "meeting the needs of the community." What you are
proposing to do is called " meeting the needs of the bureaucracy." If I didn't know better, I
would think that Bush was still president and Jane Kenny was running CNS.

la!002

�01 / 13/97

MON 15:06 FAX 565 2788

DEP.EXEC.DIR.

ln_addit~Q~ _t~_~lievi~g th~t 'Nh.~t y~~-~re_ p~ps&gt;sjng i_s unsound programming, I also
bf!lie'.:':~t is illeg£1. In the early 1980's VISTA director James Burnley attempted to
summarily deny renewal to several VISTA projects that he didn't like. He was challenged
in court and the court ruled that VISTA had to have denial of refunding procedures.
Presently, those procedures are spelled out in the VISTA regulations. You should read
them, because what you are proposing violates them. The reason for the regulations is to
protect due process. Consequently, in order to deny the renewal of a VISTA project ,
VISTA must follow specific procedures. Your plan does not follow those procedures. I
recognize that without anyone looking VISTA will interpret the regulations to benefit the
new order. But, if it does, it will violate not only the letter of the law but also the spirit.

lt was disheartening to learn that you had given VISTA volunteers to the state welfare
department, a 9 billion dollar operation, and to the Non-Profit Forum, an entity that has
never seen a poor person. I guess you must be trying to curry favor with the state
commission. I am certain (hat both FIA and NPF will probably write better concept papers
than many grassroots organizations. But as you should know, good papers don't
necessarily equal good projects. It is clear to me that the state commission does not care
about poverty issues. They are about getting things done, a misnomer if there ever was
one. Not surprisingly, the director of the state commission, Frank Dirks, is on record as
favoring the closing of CNS state offices. He believes they are redundant Frank is into
service, not poverty programming.
I_ho e ou will reconsider our ill conceived Ian. It is blatantly unfair to penalize agencies
because o your errors m ca cu atmg servtce years. l could be a little sympathetic, but for
the fact that I warned you that you were making a big mistake in training entries, and that
the residuals would be catastrophic. You did not listen and went ahead with that ill
conceived plan. And the result\\ ill be that there will be r:o VISTAs in Michigan in the
month of September. I sincerely hope you listen this time. In my 23 years in Michigan we
never had that problem . I recognize that Washington wants you to be a mindless team
player, but I hope you don't succumb too easily.
I have heard other disturbing things coming out of Washington that appear to be violating
the spirit of VISTA for the convenience of Americorps. ~anv of us are aware that VISTA
i_s an embarrassment to CNS. It is difficult to explain the difference between a VISTA
volunteer and an Americorps member, except that one is much more expensive than the
other and requires a sizable bureaucracy to support it. The state commissions are the
product of bad social policy developed by the Bush administration. They serve no useful
purpose, except they are politically correct.
In addition, I heard that Bob Jackson has an npproved FGP project that recruits overincome volunteers. Whatever happened to the law? I also heard that the Senior Corps
programs are going to have to compete in the future . Is CNS trying to commit political
suicide? There must be too much staff with too little to do in Washington. Further, I was
informed that the Senior Corps is looking for "high quality volunteers." I guess the
volunteers who are serving now are "low quality." Endres and his cohorts are dangerously
ignorant. Maybe congressman Goodling was right in proposing to move the Senior Corps
programs to another agency.lt may be the only way to protect the programs from the new

ways folks.
We have known each other for a long time, and I take no gratification in writing this letter
to you. However, you must know how serious I am to write this letter. It appears to me
that VISTAs' so called friends will do it more harm than its so called enemies could ever
do. I am sending a copy of this letter to Diana London and to Harris Wofford, not to

~OOJ

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resents
As you know, I spent the last several months working for candidates who were all elected
to office. And now I plan to turn my attention to CNS. I plan on contacting projects in the
state to develop a strategy to save VISTA and the Senior Corps from its friends. Old
fashion door to door campaigning still works, even if the new way of doing things pundits
don't believe it.
Sincerely,

Stanley M. Stewart
l?in Manchester
Ypsilanti, MI 48198

313-487-0717
SMSDAS@aol.com

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                    <text>STATE OF MICHIGAN

JOHN ENGLER , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Cha i rperson
Miche lle Engle r
Exec uti ve Directo r
Frank D1rks

MEMORANDUM

111
Olds Plaza
Lans in g.
Telep hone
FAX

TO:

Alan Lopatin, National Senior Program Assoc. Rep. (DC)
John Pribyl, National Senior Companion Assoc. Rep. (MN)
Pat Renner, National Retired Senior Volunteer Program Assoc. Rep. (KY)
Mary Louise Schweikert, National Foster Grandparent Program Assoc. Rep. (PA)
Bill Basi, Washington Commission on National and Community Service
Jeanne Bradner, Illinois Commission on Community Service
Nancy Deaver, Oklahoma Community Service Commission
Barbara Finch, Iowa Commission on Community Service
David Karoff, Rhode Island Commission for National &amp; Community Service
Kate Mehr, Massachusetts National and Community Service Commission
Marlis Miller, Oregon Commission for National and Community Service
Lynn Thornton, Georgia Commission on National and Community Service
Joe Madison, State Commission Coordinatincr
National Consultant

FROM:

Frank Dirks, Executive Director
Michigan Community Service Commis

RE:

Senior Corps Network Conference Call

DATE:

February 10, 1997

S . Cap itol Ave.
Bldg., 4th Floor
M1ch1gan 489 13
(517) 335 -4295
(517) 373-4977

As you know, our group had a conference call scheduled for later today. The purpose of the call
was to continue a recently established dialogue that was intended to help the senior corps programs
and the commissions better coordinate and support their activities in the states, as well as facilitate
coordination of all service programs in the field. Unfortunately, because of the response from
networks to the recently leaked internal CNS memo, the National Senior Service Corps Directors
Associations requested that we cancel the call. We agreed that a resumption of our communication
would await word from the three national associations.
I regret that politics and differing interests regarding field structure appear to have overshadowed
the needs of our programs in the field. I have faith in the efficacy of working together to support
our programs in the field. I am sure that all commissions are eager to see this conversation
resume, and that commissions stand ready to build more effective intergenerational collaboration
for service in our communities.

A Di vision of th e Michigan Jobs Commis si on

0,--

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                    <text>MICHIGAN COMMUNITY

SERVICE COMMISSION

4-24-96 Updated

Mrs. Michelle Engler, Chair
Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capitol A venue
Lansing, Michigan 48913

Ms. Judith Dunn
24404 Catherine Industrial Rd.,Ste. 308
Novi, Michigan 48375
Fax: 810-344-8857
(W) 810-344-6644

Mr. Frank Dirks, Ex. Director
Michigan Community Service Commission
Olds Plaza Building, 4th Floor
111 S. Capitol A venue
Lansing, Michigan 48909
(W)517-335-4295

Ms. Dorothy Johnson
Council of Michigan Foundation
1 South Harbor A venue, Ste. 3
P.O. Box 599
Grand Haven, Michigan 49417
Fax: 616-842-1760
(W) 616-842-7080

Ms. Karen Aldridge
C. S. Mott Foundation
1200 Mott Foundation Building
Flint, Michigan 48503
Fax: 810-766-1753
(W) 810-238-5651

Ms. Nancy Lenz
Michigan National Bank
200 W. Michigan A venue
Kalamazoo, Michigan 49007
Fax: 616-349-0550
(W)616-349-0549

Mr. Victor Begg
1264 Club Drive
Bloomfield Hills, Michigan 48302
(H)81 0-338-4180
(W)810-334-9225
Fax: 810-334-9225

Sister Mary Martinez
Madonna College
36600 Schoolcraft
Livonia, Michigan 48150
Fax: 313-432-5393
(W)313-432-5300

Dr. Mary Ellen Brandell
619 E. Chippewa Street
Mt. Pleasant, Michigan 48858-1741
Fax: 517-774-4250
(W) 517-77 4-6448

Mr. James W. Muir
1607 Philadelphia A venue, SE
Grand Rapids, MI 49507
(H)616-243-3555

rox: (Cot~) L7SCJ -'1'1Db

Ms. Julie F. Cummings
6380 Muirfield Ct.
Bloomfield Hills, Michigan 48301
Fax: 313-874-4001
(W)313-871 -8000

Ms. Lisa Hitch Murray
Fox Office Center
2211 Woodward
Detroit, Michigan 48201-3400
Fax: 313-983-6494
(W)313-983-6420

1

�Ms. Eunice M. Myles
22741 N. Kane
Detroit, MI 48223
Fax: 810-355-6009
(W)810-355-6027

Mr. Alton Shipstead
Northwest Michigan Council of Governments
2200 Dendrinos Drive
Traverse City, Michigan 49684
Fax: 616-929-5012
(W)616-929-5000

Ms. Kathleen Keen McCarthy
Supervisor of the Charter Township
of Plymouth
42350 Ann Arbor Road
Plymouth, Michigan 48170
Fax: 313-453-5680
(W)313-453-3840

Mr. Scott Smith
Albion College
4963 Kellogg Center
Albion, MI 49224-5018
(H)313-941-4499
Mr. Michael J. Tate, Asst. Director of

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Mr. Randy Neelis
Menominee School District
4701 Fifth St.
Menominee, Michigan 49858
Fax: 906-863-1171
(W) 906-863-9951

East Lansing, MI 48824
Fax: 517-353-4981
(W) 517-355-6580 Ext.203

D. Sgt. Matthew Wesaw
3939 Mayapple Lane
Lansing, MI 48911
Fax: 517-484-5825
(W)517 -484-6772

Ms. Vernie N ethercut
1139 Washington
Alpena, Michigan 49707
Fax: 517-356-6334
(W) 517-356-9021 ext. 271

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Mr. Raymond W. West
United Way Community Services of Metro Detroit
Labor Department
1212 Griswold
Detroit, Michigan 48226-1899
Fax: 313-226-9210
(W) 313-226-9215

Dr. Joel Orosz
W. K. Kellogg Foundation
One Michigan Avenue East
Battle Creek, Michigan 49017
Fax: 616-969-2693
(W)616-968-1611
Ms. Amber J. Pritchard

Ms. Geneva Jones Williams

710 Dutton Place
Kalamazoo, Michigan 49007
(W)616-796-3214
(H)616-344-5955

Executive Vice President and COO
United Way Community Services of Metro Detroit
1212 Griswold
Detroit, Michigan 48226-1899
Fax: 313-226-9388
(W) 313-226-9444

Mr. Terry Pruitt, Jr.
1469 Allendale Drive
Saginaw, Michigan 48630
Fax: 517-496-1657
(W) 517-496-8827

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