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                    <text>MCSC September Meeting and Retreat Logistics
September 24, 1999
10:00 a.m.

Arrive at Shepler's Ferry Service, 556 E. Central Avenue Mackinaw City (231-4365023). (Please note the change in ferry service, it is now Shepler's Ferry
Service.) Drive down to Shepler's Ferry Service and unload your luggage. Shepler's
Ferry Service will give you an overnight parking pass (let them know how many
nights you are staying), luggage tags for your luggage (that you will mark to be
delivered to Mission Point Resort) and your round trip ferry ticket. You can then
park your own vehicle or use the valet parking at an expense to you of $3.00.

10:30 a.m.

The ferry departs for Mackinac Island. (The 10:30 a.m. ferry is the last

departing time that will allow you to arrive at Mission Point in time for
the Commission meeting.)
11:00 a.m.

Upon arrival at Mackinac Island there will be a Mission Point Resort taxi which will give
you a ride to the Resort. All taxi service costs for September 24 and 25, 1999 to and
from meeting places have already been taken care of so you will not be paying for these
services.
You may check at this time to see if your room is available and if not, they will store your
luggage until after the Commission meeting.
Mission Point Resort, One Lakeshore Drive, Mackinac Island (906-847-3312).

Noon

Commission Meeting and lunch will be in Colonial Room at Mission Point Resort.

4:30p.m.

Everyone will be able to check into their rooms after the Commission meeting.

5:30p.m.

Taxis will transport everyone to the Governor's Residence for the reception.

6:00p.m.

Governor's Residence. Reception hosted by Chairperson Engler. Hors d'oeuvres and
refreshments will be served. (Dinner will not be served.)
Taxi service will take everyone back to Mission Point Resort at the end of the evening
activities or you may choose to head downtown for dinner. If you go downtown for
dinner, you will have to arrange for your own transportation back to Mission Point
Resort.

1

�September 25. 1999
7:30a.m.8:30a.m.

Breakfast at Mission Point Resort in the Point Dinner Room
. Extension.
-

Everyone will need to check out of their room during this time.
(Those of you who brought guests with you will have to pay the added expenses
for your room at this time. Remember the MCSC is only paying for single
occupancy of $89. Double occupancy will be $115. That means a cost of $26
plus tax for those who brought a guest. You are also responsible for any
incidentals.)
Make sure you take your luggage to the bellman and have it tagged to return to
Mackinaw City. (Those of you who are staying on the Island will have to have
your luggage transferred to the hotel where you have made a reservation. The
bellman will assist you on transferring your luggage.)
8:30a.m.

Taxi service to the Grand Hotel, Mackinac Island (906-847-3331). The taxi
service will pick everyone up at Mission Point Resort and transport to the·Grand
Hotel. All taxi service costs for September 24 and 25, 1999 to and from meeting
places have already been taken care of so you will not be paying for these
services.

9:00a.m.

Commissioner Retreat at the Grand Hotel in the Heritage Hall Room located in the
lower lobby level of the Grand Hotel.

Noon

Lunch at the Grand Hotel in the Cottage Restaurant Room located on the main
level of the Grand Hotel.

1:00 p.m.

Afternoon session of the retreat will be in the Heritage Hall Room located in the
lower lobby level of the Grand Hotel.

3:00p.m.

End of Commissioner Retreat.

3:30p.m.

Taxi service will transport you to the dock to catch a ride back to Mackinaw City
or to the hotel where you have made reservations. Shepler's Ferry Service leaves
the Island for Mackinaw City every hour on the hour until 6:00 p.m. Please

check your schedule for departure times.

2

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                    <text>STATE OF MICHIGAN

JENNIFER M. GRANHOLM , Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Daniel G. Mulhern

1048 Pierpont, Suite 4
Lansing , Michigan 48913
Telephone : (517) 335-4295
FAX: (517) 373-4977
www.michigan .gov/mcsc

Executive Director
Janet C. Lawson

MEMORANDUM

TO:

MCSC Commissioners

FROM:

Janet Lawson, Executive Director

DATE:

September 29, 2005

RE:

MCSC Board Retreat and Meeting on September 22-23, 2005

Attached you will fmd the supplemental materials that were distributed during our meeting on
September 23, 2005. Bob Kahle joined us and presented on the Volunteer Centers of Michigan
(a copy of his presentation is in the board meeting packets that were sent out prior to the
meeting). MCSC staff also presented on the new Mentor Michigan Standards and AmeriCorps
Standards and Rulemaking.
During the retreat, Russ Mawby gave an excellent presentation on why service and volunteerism
is critical to our state. The Commissioners then participated in discussions at their tables on
how to create an epidemic of service and volunteerism in Michigan and defining who our
partners are and how to work more closely with them. The retreat closed on Thursday evening
with a discussion on steps toward creating the epidemic ofvolunteerism. The Commissioners
agreed to focus on three areas this year:
1. Mentor Michigan: Use mentoring and service to create forward movement toward the
Cherry Commission goals.
2. Cool Companies/Cool Cities: Broaden the definition of cool places to live and work to
include a service component. Rely on CEO-to-CEO outreach to explain the value to
companies ofhaving organized volunteer efforts. Connect the dots between the mentoring
initiative listed above, the Cherry Commission and Cool Cities.
3. Great media: Tell the story of our national leadership and prototype the Michigan
infrastructure. Sharing what's great about Michigan regarding volunteerism.
Commissioners signed up to participate in discussions on one of these three areas and will meet
via conference call prior to the next MCSC Board Meeting (scheduled for Wednesday,
November 9th). You will receive email communication on this from me soon.

�The next MCSC Board Meeting will be held on Wednesday, November 9th' from 9:00a.m. to
2:30p.m. in Detroit. This meeting will be held in conjunction with the AmeriCorps Member
Celebration, which is the kickoff ceremony for AmeriCorps members for their year of service.
We will join them for opening ceremonies at 9:00a.m. and then break off for the MCSC Board
Me~ting.
The Board Meeting will conclude at 2:30p.m. You are then invited to join the
AmeriCorps Member Celebration for closing ceremonies, where Dennis Archer will give the
closing remarks and administer the oath to the AmeriCorps members.
We look forward to seeing you on November 9th.

'·

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                    <text>~ RETREAT

I.

DISCUSSION POINTS

If our state, and our Commission, were
fully engaged in ''building a culture of
service'' what would that look like in
your community? In the state at large?
• What does a healthy, engaged volunteer
focused community look like?
• Is there a template for a healthy volunteer
community?
• Do you have that in your community?
• If your community lacks that what could you/we
do to support or create that healthy community?

�RETREAT D'ISCUSSION POINTS
II. Who are our partners? How do we
(should we) work together with our
partners to meet the larger vision?
• Who are our key partners at the state level?
• Who are our key partners at the local level?
• How are we different?
• How are we the same?
• How do we make it work?

�·RETREAT DISCUSSION POINTS
III. As a state agency, what is the MCSC role
in creating the larger vision
• How much of this are we doing now with our
current programs and partners?
• What should we be doing that we aren't
currently doing?
• Is there anything we should let go of?

�,,..... ~ ;1!01·,. - -~::r.

~

RETREAT DISCUSSION POINTS

-.-..· · ~

~

IV. What specifically can Commissioners do
to help meet the larger vision and our
organizational role?
• As a Commissioner, what can you do in your
local community and at the state level?
• How can MCSC staff support that work?

. . ..

�2004-2005 Michigan Community Service
Commission Goals
Expand PUBLIC RELATIONS to promote mentoring, community
seiVice, seiVice-learning, and the Michigan Community SeiVice
Commission through:
• Consistent and constant reporting of best practices and primary
accomplishments from each program area.
• Use of "branding" techniques to promote individual programs.
• Development of a newsletter to promote the MCSC.
• Update, prioritize and implement the MCSC marking plan with the MCSC
Public Relations Committee. ·

Pursuit of corporate and private FUNDING for programs and
special events through:
• Outreach to current and new financial supporters of the Governor's
Service Awards (GSA).
• A new partnership with the UAW for use of training sites to
supplement the current training budget.
• The development of new funding streams for Citizen Corps, Learn
and Serve, and Mentor Michigan.

Expansion of STRATEGIC PARTNERSHIPS to further develop the
mission of the MCSC through:
• Increased efficiencies across programs by coordination of program
training, funding, and evaluation.
• Development of champions for mentoring, service-learning and homeland
security.
•
Develop new partnership with ConnectMichigan Alliance to create an
AmeriCorps program to place members in local and regional mentorship
programs.

,

.,

.

~

'

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                    <text>.
Retreat Agenda
I.
•

Welcome and introductions- 90 min. - Dan
Introductions by each commissioner and staff
What we do? Where do we live? What was a defining
moment in your life? (Staff will refer to foam core boards to explain
what they do at the MCSC)

•

We have a mission statement. (Refer to mission printed on the back
of each person nameplate in from of them.) We have program goals
that we created last year- and we will continue to work on this year.
Last Commission meeting we reported out on our progress toward
those goals. Now we step up to the bigger goal, the goal of the MCSC
- which is to create an "epidemic of volunteerism" in the state. Picture
a state where every child has a mentor, every senior makes a
commitment to serve somewhere in their community, every
community has a volunteer center or place to go for volunteer referral,
every corpora~ion is civically engaged.

•

From our great work with Mentor Michigan we have created some
lessons learned and best practices for creating such an epidemic. (Go
through six best practices)

Best Practices of Great Programs
Lessons Learned from Mentor Michigan

1. Benchmarks are established so progress can be

2.

3.
4.
5.
6.

measured
• Information is tracked on an ongoing basis
Develop partners and champions
• Providers Council
• Local collaboratives
• Leadership Council
Develop a brand
• DGM as spokesperson
Create quality program standards with input from the
field
Develop diversified funding
• Share resources
Make reasonable promises
• Quality
• Quantity

�II.

Play the front 9 - 20 min. - Janet explains game and competition

III.

Introduction of Russ Mawby- 2 min. - Dan

IV.

Why is service and volunteerism critical to our state?- 20 min.
-Russ Mawby

Energizer- 10 min. - draw question per table for group discussion -

V.

Jeanine will introduce exercise
Small Group
Discussion

VI.

If our state, and our Commission, were fully engaged in
"building a culture of service" what would that look like in
your community? In the state at large? Dan or Janet
•
•
•
•

Large Group
Discussion

What does a healthy, engaged volunteer focused community look like?
Is there a template for a healthy volunteer community?
Do you have that in your community?
If your community lacks that what could you/we do to support or
create that healthy community?

VII.

Energizer- 10 min. - draw question per table for group discussion

VIII.

Who are our partners? How do we (should we) work together
with our partners to meet the larger vision? - 25 min. -Dan or
Janet

•
•
•
•
•

Who
Who
How
How
How

are our key partners at the state level?
are our key partners at the local level?
are we different?
are we the same?
do we make it work?

SAME:

-

Some partners grant $
Technical support for service &amp;
volunteerism
Desire for statewide vision
Boards can advocate &amp; lobby
Relationships w/nonprofits &amp;
schools
Promote S-L statewide
Give &amp; take relationships to get
"the work" done

DIFFERENT:
- State agency
Direct relationship w/CNCS for
distribution of Fed $
- Relationship w/Gov &amp; Spouse
- Gov. appointed "Board"
Responsible for the public investment
in service - and help determine the
priorities &amp; needs
- Staff cannot lobby
Responsible to grantees for T/TA
(required by CNCS)
- Receive state funding directly
- Opportunity for greater impact due to
relationship to Gov.
- Direct route to link state Gov. focuses
to service

�Small Group
Discussion

IX.

Energizer- 10 min. - draw question per table for group discussion

X.

As a state agency, what is the MCSC role in creating the larger
vision? - 25 min. - Dan or Janet
•
•
•

Small Group
Discussion

How much of this are we doing now with our current programs and
partners?
What should we be doing that we aren't currently doing?
Is there anything we should let go of?

XI.

Energizer- 10 min. - draw question per table for group discussion

XII.

What specifically can Commissioners do to help meet the
larger vision and our organizational role? - 25 min.- Dan or
Janet
•
•

At each table brainstorm things Commissioners could be doing in their
local communities and at the state level.
How can MCSC staff support that work?

End the day with a dot vote of the brainstorming ideas generated in question XII.
Following the meeting (that evening) staff will compile the information and combine it
with a menu of options to be presented the next morning. We start the next morning
with a commitment to our dot choices. Those who can't stay for the next day will be
primed to know that their commitment is coming and will expect us to follow up on it
with them.

�</text>
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                    <text>National Conference on Volunteering and Service
Key Messages
Volunteer service is on the rise
• Volunteer rates have increased every year since the 9/11 attacks
• Last year, 64.5 million Americans volunteered, increase of more than 5 million since 2001
• This multi-year climb is unusual, and represents a huge opportunity for our nation
• The National Conference is a catalyst to spark this momentum and inspire more Americans to Serve
Communities, Solve Problems, and Strengthen America
Volunteering and national service produce tremendous benefits for our nation
• Volunteers provide vital services to tens of millions of Americans in health, education, housing,
public safety, the environment, and much more
• Service strengthens democracy and increases social capital, the glue that holds society together
• America's volunteers are powerful economic force- the equivalent of9 million full-time employees
who provided an estimated $272 billion in value last year
• Charities say volunteers provide substantial cost-savings and greatly increase quality of services
• Volunteering benefits those who serve by increasing personal satisfaction and sense of purpose;
boosting career-enhancing skills in problem-solving and leadership; and helping volunteers especially the elderly - remain healthy, active, and engaged.
Effective volunteering requires management and infrastructure
• Volunteering isn't free- it requires investment and infrastructure
....._.
• Having a full-time volunteer manager and adopting best volunteer management practices (such as
screening, supervision, recognition, and training) increases productivity and effectiveness
• While 4 out of 5 charities utilize volunteers, only 1 in 8 has a full-time volunteer manager
• National Conference is a think tank and training ground for best volunteer management practices
• The nonprofit sector has taken the lead in pushing for greater accountability, transparency, and
performance in order to increase public trust and prove value
Momentum for volunteering and national service is growing in all sectors
• Political leaders from President Bush to Congress and Governors are investing in national service
and volunteer infrastructure as a cost-effective way to meet social needs
• Businesses increasingly see the value of supporting volunteering as a way to boost employee morale,
improve community life, develop future workers, and help the bottom line
• Charities and non profits, facing increased demands and tightening budgets, increasingly rely on
volunteers to carry out their missions. They say they are ready to take on an additional 6 million
volunteers immediately-- and more if they expand their volunteer management capacity
National Conference is where it all comes together
• Largest gathering of volunteer and national service leaders in the nation
• Primary purpose is training and networking to strengthen volunteer management so that more
Americans will volunteer more effectively
• Co-convened by The Points of Light Foundation and the Corporation for National and Community
Service

�National Governors Association

Page 1 of2

..:-+-**~*
GOVERNORS
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PRINT

Policy Position
07/20/2005

ECW-09. National and Community Service Policy
9.1 Preamble
Governors recognize the importance of service and community involvement to
the states and the nation. Citizens serve others in innumerable ways locally,
regionally, and worldwide--assisting in homeland security, caring for a neighbor,
restoring critical natural habitats, mentoring youth and emphasizing the
importance of family structures, engaging faith-based and community
organizations, and performing other volunteer activities. Governors believe
federal service programs such as AmeriCorps, Citizen Corps, Learn and Serve
America, the Peace Corps, and Senior Corps provide substantial opportunities
and benefits to our nation, the volunteers, and those served. Governors build,
support, and promote public-private partnerships to promote an ethic of service
that encourages citizens to serve in meaningful ways that reflect the real needs
of communities, states, and the nation.

9.2 Principles
Governors remain steadfast in their desire to continue and strengthen a national
service network that is guided by the following principles.
• Promote a strong partnership among federal, state, and local governments,
as well as the volunteer, philanthropic, education, faith, and business
communities, to emphasize the importance of building connections among
citizens to combat isolationism and promote communitywide involvement.
• Recognize the multitude of related federal and state programs and seek to
streamline and integrate such programs into a comprehensive network
based on effective practices and outcomes.
• Encourage creativity and diversity among service programs so that citizens
of all ages, religions, and backgrounds have the opportunity to participate.
• Ensure that the nation's future is stewarded by individuals who, while in
their youth, have access to fundamental and vital resources, including an
ongoing mentoring relationship with a caring adult, a safe place and
structured activities to live and grow, a healthy start, marketable skills
through effective education, and an opportunity to give back through their
own service to their communities.

9.3 Federal-State Partnership Recommendations
Governors play a key role in promoting service opportunities. Based on the

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�National Governors Association

Page 2 of2

aforementioned principles, Governors offer the following recommendations to the
federal government.
• Continue to foster and support gubernatorial leadership in involving
interested people, as well as local and state organizations (including
nonprofit, faith-based, philanthropic, and community-based organizations),
the private sector, and others, in developing statewide strategies for
community problem-solving through service and volunteerism.
• Provide adequate and stable federal resources to support high-quality
national and community service programs on a fair and competitive basis
with maximum flexibility and a minimum of federal procedures or
regulations.
• Reauthorize the National and Community Service Trust Act with
modifications that address the issues of duplication, insufficient resources,
and maximum flexibility and accountability.
• Ensure that state education agencies receive adequate administrative and
program resources to enable schools to provide the opportunity for every
student to participate in service learning at every grade.
• Allocate federal funds to states for demonstration initiatives that provide
Governors the flexibility and opportunity to showcase innovative models
that work to solve community problems through service and volunteerism.
Time limited (effective Annual Meeting 2005-Annual Meeting 2007).
Adopted Annual Meeting 1995; revised Annual Meeting 1997, Winter Meeting
1999, Annual Meeting 1999, Annual Meeting 2001, Annual Meeting 2003, and
Annual Meeting 2005 (formerly Policy HR-24).

Please note that this printable version may not contain the full text of
any PDF files or other attachments.
Printed from the NGA web site.

http://www.nga.org/portal/site/nga/menuitem.616fDcf559d998d18a27811 050101 OaO/?vgne... 9/15/2005

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                    <text>STATE OF MICHIGAN

JENNIFER M. GRANHOLM, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Daniel G. Mulhern

1048 Pierpont, Suite 4
Lansing , Michigan 48913
Telephone : (517) 335-4295
FAX: (517) 373-4977
www.michigan.gov/mcsc

Executive Director
Janet Lawson

MEMORANDUM

TO:

Members and Friends of the Michigan Community Service Commission

FROM:

Janet Lawson, Executive Director

DATE:

September 16, 2005

RE:

Commissioner Retreat- September 22-23, 2005

The Commissioner Retreat is fast approaching. Our retreat will take place at the beautiful
Garland Resort, located in Lewiston (directions are attached). We're excited to have several
new Commissioners join us for their first meeting. We will also celebrate the accomplishments
of several of our outgoing Commissioners.
Lunch will begin at 11:30 am and the retreat of the Michigan Community Service Commission
(MCSC) will begin at 12:00 pm. During the retreat, we will look at the visio.p of service and
volunteerism overall and what the MCSC can do to meet this vision. We will carry our
discussion through dinner on Thursday evening. Friday, the MCSC Board Meeting will begin at
8:00 a.m. where we will have a presentation from Bob Kahle on the Volunteer Centers of
Michigan and we will receive updates on the MCSC programs. We hope to conclude with
lunch at noon.
I look forward to seeing you at Garland Resort on Thursday, September 22.

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                    <text>CONGRESS OF 11-IE UNITED STATES
September 14, 2005

Support the Expansion of National Service Programs to Meet Critical Needs
Join the National Service Congressional Caucus
Dear Colleague:
On the second annual National Service Hill Day, we invite you to recognize the vital
role of national service in strengthening communities across America by joining the
National Service Congressional CaucJ,JS.
The National Service Congressional Caucus is a bipartisan group of Members of
Congress dedicated to raising awareness of national service and expanding opportunities
for all Americans to serve. As a caucus, our goal is to recognize the extraordinary
service by Americans in countless communities across the country by providing
leadership and support to ensure that our national service programs remain strong and
continue to grow.
Today, representatives of national service programs have come to Washington, D.C. to
share stories of the important role that national service programs play in meeting critical
community needs across America. Seldom has there been a time in our nation's
history when service - military or civilian - has been of more critical importance to our
nation's strength and security. In the past few weeks, national service programs have
responded to the needs of Gulf Coast communities affected by Hurricane Katrina by
sending AmeriCorps NCCC, AmeriCorps VISTA, and other national service members
to the region to provide direct assistance.
We hope that you will consider joining the National Service Congressional Caucus to
support the expansion of opportunities for Americans to serve. If you would like to
participate or have any questions, please contact Sarah Moore in Congressman Shays'
office at x55541 or Catherine Liao in Congressman Price's office at x51784.

Sincerely~.,J~ •

~

David Price
Member of Congress

~a~
Member of Congress

Tom Osborne
Member of Congress

Congressman Christopher Shays, Four th D istrict Connecticut
I 126 Lo ngworth Ho use Office Building, Washington, DC 20515--0701
BRIDGEPORT: 579-5870 • NORWALK: 866-6169 • RIDGEFIELD: 138-5953 • SHELTON: 402-Q126
STAMFORD: 357- 8277 • WASHINGTON; DC: 202/223-5511 • Internet: www.house.govjshays

�THE WHITE HOUSE
WASHINGTON

August 1, 2005

Voices for National Service
Washington, D.C.

; ·:·&lt;
I

" ' &lt;t

! . :.

Dear Friends:
Thank you for your letter about AmeriCorps achievements and funding. I appreciate your
commitment to national and community service.
AmeriCorps is one of our Nation's vital community programs. In neighborhoods across the
country, AmeriCorps members are addressing critical needs, from mentoring at-risk youth and
feeding the homeless to strengthening public safety and promoting environmental stewardship.
AmeriCorps programs also increase civic engagement and help build a culture of service,
citizenship, and responsibility throughout our Nation.
Over the past 4 years, my Administration has taken important steps to enhance AmeriCorps.
Through the USA Freedom Corps, we have worked to recruit more Americans for volunteer
service and bring more visibility to AmeriCorps. Record funding levels have expanded
AmeriCorps to an unprecedented 75,000 members. We have also guided the Corporation
for National and Community Service through reforms that have strengthened the AmeriCorps
program and positioned it for future stability and growth.
Our effort to strengthen national and community service is guided by several principles: to
encourage greater engagement of Americans in volunteering, to be more responsive, more
accountable, and more effective to State and local needs, and to expand opportunities for
the involvement of faith-based and other community organizations.
I will continue to work to ensure that AmeriCorps remains robust and vibrant. Thank you
again for taking the time to write ..

•.

.,. "'i

�VOICESFORNATIONALSERVICE
Strengthening America through National Service:
Investing in AmeriCorps, learn and Serve America, and the Senior Corps
Thank you for supporting the hundreds of thousands of Americans who bring energy, skills and hope to
communities from coast to coast through national service.
Through AmeriCorps, Learn and Serve America and the Senior Corps, more than 1.6 million citizens of all ages
are rolling up their sleeves to tutor and mentor children. build affordable housing, create playgrounds and parks.
restore the environment. teach in underserved schools, build trails, care for elderly and homebound neighbors
and provide critical services to low-income citizens.
Our goal is to continue to grow the broad bipartisan
support for national service that has emerged over the last decade.
The recent unprecedented disaster in the Gulf Coast requires an unprecedented response to tap the d~sire to
serve by the American people. National service can play a vital role in recovery and rebuilding; ~d. can
provide a vehicle through which communities and individuals can bridge social divides and begin to heal:
There are three current issues on which we want to share our views:

AmeriCorps Disaster Relief Corps Act of 2005
We support the AmeriCorps Disaster Relief Corps Act of 2005, co-sponsored by Senator Barack Obama and
Representatives Harold Ford. Jr., Tom Osborne, David Price, and Christopher Shays which proposes to expand
AmeriCorps by 1O,CXXJ members as a strategic response to the relief and recovery efforts in the Gulf Coast
Region.
The Red Cross has called for 40,CXXJ volunteers to assist with recovery efforts; beyond direct service, AmeriCorps
members can provide the infrastructure; volunteer management and training necessary to effectively deploy
volunteers. AmeriCorps has a strong record of working with community and faith based organizations to
improve public safety, public health, and emergency preparedness and response, and AmeriCorps programs
can increase their level of assistance to the Gulf Coast and New Orleans communities with the addition of more
AmeriCorps members.
FY06 Appropriations

We support funding levels for AmeriCorps and Learn and Serve America as approved by the Senate
Appropriations Committee on July 14, 2005: $429 million for AmeriCorps and $42.6 million for Learn and Serve
America.
We believe that at this time, when more Americans than ever before are stepping forward to serve their
communities and their country, funding for national service should not be reduced . If approved in conference,
this appropriation will essentially provide level funding, helping to sustain the national service infrastructure and
providing opportunities for more than 75,(Xl0 Americans to serve and more than 1 million students to participate
in service-learning activities.
FY07 Appropriations

We support the expansion of AmeriCorps in FY07 to 150,CXXJ, double the current enrollment of 75,000 members.
and a growth in the appropriation for Learn and Serve America to $46 million to support to support scientificallybased research and additional grants for local schools and communities.
Seldom has there been a time in our nation's history when service- military or civilian- has been of more critical
importance to our nation's strength and security. National service programs achieve direct and demonstrable
results, while they strengthen the ties that bind us together as a nation.
Thank you for your leadership and support of national service; we hope that together we can continue to
strengthen and expand opportunities for all Americans to serve.
-r''
www. VoicesforService.org

�A Strong Response to Hurricane Katrina:
Support the AmeriCorps Disaster Relief Corps Act of 2005

working ~tth comrrunity and J~ith . t?ased . organizations tq, iinprove public
prepareq11ess ·dnd ·
·· ·
·:·

o.rr•o.n.r-&gt; 1

·~

'

-:

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,_

'

. -~·:

~~~-~ -~~: ~

'

Examples of Previous National Service Disaster Response Efforts. 2001 - 2004:

•

In July of 2001. FEMA called on 72 AmeriCorps volunteers from the NCCC and the Tribal Civilian
Community Corps to help with cleanup in Houston. TX. in the aftermath of flooding caused by Tropical
Storm Allison.

•

In May of 2003. more than 100 NCCC members and several teams from the St. Louis Safety Corps
offered support to victims of severe storms in the Midwest and Southern states that resulted in flooding
and tornadoes. causing the death of dozens of people and extensive property damage. Members
provided assistance to affected families. conducted damage assessments. and assisted with
reconstruction.

•

In October of 2003. hundreds of AmeriCorps and Senior Corps members responded to the devastating
wildfire that swept across Southern California. Among the services offered. RSVP members worked 12hour shifts assisting the Phelan Sheriff's office with evacuation; NCCC members helped provide
emergency shelter. c lothing. and other mass care services; Foster Grandparents served in shelters.
providing support for families and working with children .

•

In 2004. 27 AmeriCorps members assisted with hurricane recovery efforts in the Tampa and Pensacola
areas. while Volunteer Florida. Florida's State Service Commission. helped coordinate all volunteers and
donations for hurricane relief and recovery - more than 140.000 volunteers who contributed a total of six
million hours of servic e.
www. VoicesForService.org

�Super Bowl XL Street Ambassadors
CERT Volunteer
Sign UP
Downtown Detroit Partnership, a non-profit business organization, is seeking CERT volunteers to serve in a
number of roles for the events leading up to and including Super Bowl XL. Downtown Detroit Partnership is
extending an opportunity for CERT volunteers, from all over Southeast Michigan, to be a part in the festivities
leading up to Super Bowl XL. Note: Volunteers will NOT be working Ford Field or within the 'hard perimeter'
required by the Office of Homeland Security. CERT volunteers will be deployed in the downtown area outside of
the Comerica Park/Ford Field complex. CERT volunteers will be functioning in the following roles :

, .
•

Street Ambassadors (Training will be provided)
• Answer visitor questions and offer assistance
• Give directions to different IDeations of parking, dining, and events
• Give aid to those injured ·
• Will be assigned to specific area
• Will wear the Official SBXL outdoor uniform; SBXL logo parka and head-gear

•

Areas CERT volunteers may be assigned
Financial District
Harmonie Park
Bricktown
• Greektown
Campus Martius Park
• capitol Park
• People Mover Stations
• Entertainment District (Music Hall, Opera House)

•

CERT Volunteers must work at least 12 hours over the four days beginning Thursday, February 2,
2006 to Sunday, February 5, 2006. Assignments will be made by Downtown Detroit Partnership.

•

Shifts are 4 hours in length, begin in the morning and run to Midnight. Each CERT volunteer must
complete at least one weekday (Thursday or Friday) shift over the time period. (The uniform will be
labeled for each volunteer and turned in at shift end.) Upon completion of 12 hours of service,
volunteers will be presented with the official, commemorative Super Bowl XL Parka and headgear,
the same uniform worn during assignment.

•

CERT volunteers must be in good physical heath, must be able to stand/walk for entire shift
outdoors and may be called upon to do physical labor such as shovel snow from sidewalk crosswalk
curb-cuts.

•

CERT volunteers must pass a level one security check: no felony convictions in past seven years,
no convictions of sex crimes, assault or drug related charges.

•

Complimentary parking will be provided to CERT volunteers and will be near assigned location.

· '

Please fill out the attached form and indicate in the comment area that: l 5t. you are a CERT
Volunteer, znd. what CERT Team and community you represent. Return the form to Downtown
Detroit Partnership, as indicated on the bottom of the form.

�.

-

~

.

-

-;

-

DOWNTOWN JJE~T-.ROIT PARTNERSHIP
~

- -

Buhl Building
535 Griswold, Suite 220
Detroit, MI 48226
Phone: (313) 961-1403
Fax: (313) 961-7219

Downtown Street Ambassadors
NAME (PRINT):
TITLE:
COMPANY:
ADDRESS:

CITY:

STATE:

PHONE:

FAX:

ZIP:

EMAIL:
WEBSITE:
COMMENTS

I QUESTIONS:

We would greatly appreciate your assistance.
Please complete the form and include your questions and I or comments.
Please respond to Downtown Detroit Partnership.
Attn: Maryann L. Marantette, via fax at (313) 961-7219
or email at MLMarantette@detroitdowntowninc.org.
Thank you.

September 7, 2005

�</text>
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                    <text>Michigan Community Service Commission
September 23, 2005
Garland Resort, Lewiston
MINUTES
MEMBERS PRESENT:

Daniel G. Mulhern, Chair
Rob Collier
Jimmie Comer
Russ Mawby
Don Newport
Donna Niester
Kari Pardoe
Jerry Seese
Laurie Stupak
Al Swain
Michael Thomas
Shaun Van Hom
Ken Whipple
Larry Williamson
Kathy Young-Welch
Janet Lawson, Ex Officio

MEMBERS ABSENT:

Wendy Acho
Rani Bahadur
Elizabeth Bunn
Pam Faris
Christine K wak
Mayor Brenda Lawrence
Nancy Lenz
Bernard Parker
Vivian Pickard
Meg Smith

OTHERS:

Joan Bowman, Office of the First Gentleman
Kyle Caldwell, ConnectMichigan Alliance
Tara Gilman, Michigan Community Service Commission
Mary Grill, Michigan Community Service Commission
Garry Gross, Michigan Community Service Commission
Janice Harvey, Michigan Community Service Cornn1ission
Bob Kahle, Kahle Research Solutions, Inc.
Michelle Metzmaker, Michigan Community Service Commission
Kevin Reeves, Michigan Community Service Commission
Amber Reiss, Michigan Community Service Commission
Megan Sargent, Michigan Community Service Commission
Jeanine Yard, Michigan Community Service Commission
Andy Younger, Michigan Community Service Commission

1

�I.

Welcome and Introduction - Chairperson Mulhern
The meeting was called to order at 8: 10 a.m. by Chairperson Mulhern and he gave
a brief summary of the Board Retreat which took place the prior day.

II.

Review and Approval of May 20, 2005 Minutes - Chairperson Mulhern
Chairperson Mulhern asked for a motion to approve the minutes from the
May 20, 2005 board meeting. Commissioner Mawby moved to approve
the minutes, Commissioner Newport seconded the motion. The motion passed
unanimously.

III.

Standing Committee Reports
A.

IV.

Review of Executive Committee Meeting
Chairperson Mulhern discussed the minutes of the August 26, 2005
Executive Committee meeting which were distributed to board members.
During the meeting (via conference call) they discussed the agenda for the
September 22-23 Board Retreat and Meeting and staff recommendations
for the Learn &amp; Serve School-Based Funding. A memo from Paula Kaiser
dated August 24, 2005, outlined the proposals. Chairperson Mulhern
shared that there was discussion of the schools that don't apply for the
funding and that the MCSC is going to try to be more pro-active in
targeting charter schools and the city public schools.

Updates on Progress and Challenges
A.

Volunteer Center/VIG Update - Bob Kahle presented on the Volunteer
Centers ofMichigan Impact Evaluation. There are 32 Volunteer Centers
around the state. The purpose was to take a look at them to see the work
that they are doing, their strengths and weaknesses, and how can to
improve the efficiencies oftheir outcomes. Through Phase I of the
project, Mr. Kahle wanted to find out the Volunteer Centers ' success
stories, get feedback on their expansion and how to move the volunteer
movement to cover all the counties in the state, and understand their
affiliation with the Points of Light Foundation. He met with several
organizations including Volunteer Centers both in Michigan and other
states, telephone focus groups, funding sources, and the Points of Light
Foundation.
Key findings of Phase I: There is wide diversity in organization, services
provided and other dimensions. The first commonality of all the centers
is that they connect volunteers with opportunities to serve. The second is
their work as conveners or collaborators. There is very little useful
evaluation data, tools or resources in place. They do not think or operate

2

�in tenns of impact. Process, not outcome, is the primary focus. Services
provided by Volunteer Centers are often intangible, perceived as
immeasurable, difficult to define. There is tension within the Volunteer
Center environment nationally and locally, and between POLF and United
Way. They are at a crucial crossroad because the POLF is requesting the
Volunteer Centers sign on to an Affiliation Agreement. The Volunteer
Centers have three concerns around the agreement: "Super Brand", core
programs, and shared fundraising. Also the trust and confidence in
POLF is quite low among Volunteer Center leaders. Many Michigan
Volunteer Centers would like to expand but they feel they don't have the
resources to even continue providing the same level of service they are
today.
Key Implications: Impact evaluation requires more than research. There
needs to be common tools, training, and common definitions of what's
necessary for the outcome/impact research. Most important, the mindsets
of the Volunteer Center leaders needs to be changed from being focused
on process and self sustainability to being focused on producing
documented outcome for their community.
Recommendations: Rethink the data collection approaches for phase II,
develop component style database, the definitions being defined, and
flexible components to capture the uniqueness.
B.

Executive Director's Report - Janet Lawson gave a brief update on MCSC
issues. Ms. Lawson shared that the National Governor's Association has
developed a National and Community Service Policy which recognizes the
importance of service. She also shared that the CNCS has developed a
new strategic plan (a copy of the draft plan was distributed) and is open
for comments. The MCSC has a new e-mentoring opportunity that Janet
and Amber Reiss have been working on with Oakland Schools and the
Department of Labor and Economic Growth (DLEG).
Kathy Young-Welch discussed the U.S . Census model on a community
awareness effort to get people engaged. The MCSC could duplicate that
model to make every sector of the community aware of volunteerism and
service. There is something everybody could use to support voltmteerism.
There would be strategic asks for each of the sectors. If the conversation
is with corporations, can they make sure there is a volunteer message in
their weekly newsletters or can they create a volunteer program within
their organization that employees can support. Can a church do something
to create more mentors. Bob Kahle could possibly help create some
measurables as the asks are made. The Governor Service Awards could
be tied to recognizing volunteerism in individual municipalities. Kathy
took this model of awareness to the Detroit Promise and it was very
successful.

3

�C.

Staff Retreat- Ms. Lawson shared that, thanks to Commissioner Whipple,
the MCSC staffhad a staff retreat in August at the Consumers Energy
Retreat Center in South Haven. One of the key outcomes of the staff
session of where the Commission needs to go was to develop a plan to
develop and maintain relationships. Tllis would be obtained by educating
stakeholders and legislators, strengthening ties with local partners and
grantees, developing local champions, creating stronger relationships with
alumni and friends, and creating stronger alliances with CMF, CMA,
National Mentoring Partnership, etc. There was also conversation on
how the MCSC staff can do a better job of engaging Commissioners in a
better way than has previously been done.

D.

Mentor Michigan- Ms. Lawson introduced Amber Reiss, the Mentor
Miclligan Program Coordinator. Amber gave a brief summary of her
background. Ms. Lawson explained that the Mentor Michigan Providers
Council has been working on quality program standards. At the four
regional meetings this summer, the standards were discussed and attendees
had the opportunity to provide feedback. Amber explained the eleven
standards:
Standard 1: Definition of Mentoring- definition of mento ring, consistent
contact, 4-10 hours together each month, and group ratio established.
Standard 2: Recruitment Plan - a recruitment plan for mentors and
mentees and a system for follow-up
Standard 3: Eligibility Screening- program screens mentors and metnees
for eligibility.
Standard 4: Orientation and training - program provides mentor, mentee
and parent/guardian orientation and training by trained staff or volunteers.
Standard 5: Matching Strategy - program has a well-documented
matching strategy.
Standard 6: Match Monitoring Process- program maintains and
implements a process that monitors matches.
Standard 7: Mentor Support, Recognition, and Retention- program
supports the mentoring relationships, recognized volunteers, and strategies
for volunteer rentention.
Standard 8: Match Closure - program has a process for match closure.
Standard 9: Program Evaluation - program conducts an evaluation
process. Tllis is one of the most changing measures for mentoring
programs.
Standard 10: Organizational Management- program has established
organizational management practices.
Standard 11: Governance- program has a governance structure.
The standards have been very well received by the mentoring
organizations. The Providers Council will be making these final in
October. There are plans to look at the standards and look at the results

4

�of the census and develop trainings to get organizations in line with these
standards.
Mary Grill gave a brief update on National Mentoring Month (January)
and the activities that MCSC will be doing. The Detroit Pistons will be
participating in National Mentoring Month. There will be a PSA with a
Pistons player, Governor Granholm and Dan Mulhern that will be played
throughout the month during the games and throughout the state. On
MLK day, there will be an on-court presentation recognizing mentors and
a booth set up on mentoring. Commissioners will be asked to consider
doing an op-ed article on mentoring for local papers and to participate in
local activities in their communities. Keep in mind that January 25 is
"Thank Your Mentor Day" and there will be several events going on
around that. Chairperson Mulhern asked the Commissioners to be
proactive about National Mentoring Month, try to connect with
organizations in their local communities to promote mentoring, and to
contact local media (radio, newspapers, etc) to promote mentoring.
Ms. Lawson distributed the Mentor Michigan Budget to Commissioners
and gave an update on contributions from Governor's Service Awards,
John Hancock, Siemens, Detroit Auto Dealers Association, Hudson Weber
and National Mentoring Partnership.
E.

Review ofMCSC Budget and Audit Resolution- Garry Gross gave an
update on MCSC Budget. He also presented the preliminary audit
findings. The MCSC faired very well on the audit as there was only one
reportable condition for inclusion in the audit report.

F.

Cross Stream Training- Megan Sargent presented information on the
Cross Stream Training event that will be taking place on October 20-21.
The MCSC will partner with the CNCS Michigan office for a
collaboration and training event for all national service programs in
Michigan. The goal is to get all service streams to work better together.
Commissioners are welcome to attend.

G.

CMA/Serve Michigan Update- Kyle Caldwell explained the
ConnectMichigan Alliance (CMA) and the partnerships between CMA,
MCSC, Michigan Nonprofit Association, Michigan Campus Compact and
Michigan Volunteers Center.

H.

AmeriCorps a. Standards - Andy Younger shared that the MCSC has been working on
AmeriCorps standards. He explained that the AmeriCorps Program
Coordinators at MCSC have been working with their programs to
make sure they are in compliance with the national and state policies
around AmeriCorps. All of the technical assistance and trainings that

5

�the MCSC holds for the programs focus on these areas so that they
don't fail around these policies and have audit issues. The MCSC is
creating benchmarks for what a high quality program would look like.
Over the past several months, an ArneriCorps committee has worked
with a national technical assistance provider to bring MCSC staff,
former and current ArneriCorps program directors that have a
knowledge and understanding of ArneriCorps and what good, high
quality program would look like to develop a set of standards and
criteria. The MCSC is still in the process of developing and defining
the standards. There are six major areas under which there are
standards. Those include site success, member success,
communication impact, sustainability, community strengthening and
involvement, and evaluations and impact. The final standards will be
rolled out the first of the year.
b. Rulemaking - Andy Younger gave a brief overview of the new
ArneriCorps Rule. A summary of the new rule was included in the
Commissioner board packets. The key points that will affect the
MCSC are around the sustainability and match criteria. Other areas
include the fundraising activities that members engage in and around
the tutoring requirements. One of the biggest areas that could
potentially affect the MCSC is the state commissions flexibility to
operate a national service program.
I.

Service Learning - Jeanine Yard shared information on a survey done by
Public Sector Consultants on Service Leaming in Michigan. A copy of
the Executive Summary was distributed to Commissioners. One of the
key findings was that there are more teachers and students engaged in
service learning than in 2002. Another finding is that service leaming is
happening with individual teachers, and not necessarily district wide. It
was also leamed that high schools are more likely to have service learning
along with urban schools, rather than suburban or rural schools. One of
the conclusions of the survey was that there is plenty of room for
expansiOn.

J.

Govemor' s Service Awards- Mary Grill went over the GSA Financial
Summary and the recommendation for the MCSC portion of the funds .
After splitting the funds with the Michigan Campus Compact, the MCSC
will have $83 ,889.

Chairperson Mulhem thanked the MCSC staff for their commitment to the MCSC
and its mission.

6

�V.

New Business
A.
Report Out from Retreat - Chairperson Mulhern asked the Commissioners
to sign up for one of three goals/committees that were established during
the retreat and asked that each committee meet one time (via conference
call) prior to the next MCSC Board Meeting.

VII.

Adjourn
Commissioner Newport made a motion to adjourn. Commissioner Young-Welch
seconded the motion.
The meeting was adjourned at 12:15 pm.

7

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                    <text>Michigan Community Service Commission
May20, 2005
Camp Ozanam, Port Huron
MINUTES
MEMBERS PRESENT:

Daniel G. Mulhern, Chair
Wendy Acho
Jimmie Comer
Christine Kwak
Russ Mawby
Patricia Ryan O'Day
Kari Pardoe
Bernard Parker
Jessica Pellegino
Al Swain
Shaun Van Hom
Kathy Young-Welch
Janet Lawson, Ex Officio

MEMBERS ABSENT:

Rani Bahadur
Elizabeth Bunn
Rob Collier
Pam Faris
Christine Kwak
Mayor Brenda Lawrence
Nancy Lenz
Don Newport
Vivian Pickard
Jerry Seese
Meg Smith
Michael Thomas
Ken Whipple

OTHERS:

Evan Albert, Corporation for National and Community Service
Joan Bowman, Office of the First Gentleman
Kyle Caldwell, ConnectMichigan Alliance
Emma De' Angelis, L'Anse Creuse Public School
Mary Grill, Michigan Community Service Commission
Garry Gross, Michigan Community Service Commission
Ann Hart, L'Anse Creuse Public School
Janice Harvey, Michigan Community Service Commission
Paula Kaiser, Michigan Community Service Commission
Bob Kahle, Kahle Research Solutions, Inc.
Angelia Salas, Michigan Community Service Commission
Amy Srnitter, Michigan Campus Compact
Jeanine Yard, Michigan Community Service Commission

1

�I.

Welcome and Introduction - Chairperson Mulhern
The meeting was called to order at 9:15a.m. by Chairperson Mulhern and he
welcomed everyone to the meeting. Janet Lawson introduced Evan Albert, the
new State Director for Michigan for the Corporation for National and Community
Service (CNCS).

II.

Review and Approval of February 11, 2005 Minutes- Chairperson Mulhern
A couple areas of the minutes were discussed. The first area was on page four
and Commissioners discussed having Congressman McCotter attend the next
board meeting. He was not available but will be invited to attend a future
meeting. The second area discussed was also from page four and referred
to Chairman Mulhern's recommendation that at the next board meeting there
would be a discussion on the relationship between the State Board of Education
and the MCSC. He announced that there is a new Superintendent and that once
he comes on board, we will have this discussion.
Chairperson Mulhern asked for a motion to approve the minutes from the
February 11, 2005 board meeting. Commissioner Parker moved to approve
the minutes, Commissioner Mawby seconded the motion. The motion passed
unanimously.

III.

Learn &amp; Serve Presentation
Angelia Salas introduced representatives from L'Anse Creuse. Emma
De' Angelis, a Service Learning Coordinator for the district, explained that their
district has a service requirement of 40 hours. The community has embraced the
idea that service is a part of life. The program started in 1992. Ann Hart, also a
Service Learning Coordinator for the district, gave background on how their
service-learning program began. Currently, every curriculum area at their schools
have a service learning project. At least 50% of the high school teachers are using
service learning in their classroom. Over 75% oflast year's graduating class had
service learning experience.

IV.

Mentor Michigan
A. Census II Results - Bob Kahle presented the Mentor Michigan Census Wave
II results. The objectives of the census were to identify and track mentoring
organizations, the programs they operate and the number of kids they match
with mentors. The MCSC also wants to understand the program components,
the needs of the mento ring organizations, and to encourage and support
evaluation. He explained the "funnel" and how to build the mentoring
movement in Michigan. The first step is to generate awareness and do a better
job of recruitment. The next step of the funnel is mentor preparation and

2

�selection which is the background checking and the training issues. The final
step is the actual mentoring. Mentoring generates positive outcomes for the
kids, adults who mentor and the community. Out of 207 identified
mentoring organizations, 136 completed the census. The MCSC intends to
go back into the field in fall of 2005 . Out of 105 organizations that
participated in Wave I of the census, 96 of them answered the survey the
second time.
One thing learned was that to have more mentors, you have to have more
inquiries and have to generate more awareness. How did Mentor Michigan do
in terms of inquiries and applications in 2004? There were almost 10,000
inquiries and almost 6,300 new applications. This is a significant increase in
the number of new applications. In the first two months of 2005 there have
been over 3,900 inquiries and 1,800 applications. From January to August
2004 there was a monthly average of 728 inquiries and almost 500
applications. From August 2004 to the end of the year, the monthly average
also increased. The monthly averages for the first two months of 2005
increased to 1900 inquiries and 926 applications. Clearly there is momentum
in the Mentoring Month activities. Mentor Michigan can now document that
about 27,000 young people have been served in 2004 and almost 16,000
people volunteered to be mentors. From February 2004 to February 2005, 94
organizations reported increases in the number of youths they have matched
with a mentor and 29% reported a decrease. The number of organizations
reporting an increase were 3,282, those reporting a decrease were 1,066 for an
increase of 2,216 more kids being mentored. There was also a growth of
1,438 active mentors from August 2004 to February 2005. This is due partly
to the number of organizations that are now reporting but there is also growth
in those organizations that reported in both periods.
In terms of mentor and mentee demographics, there was a large increase of
18-25 year old mentors. There are more male youth being served and there is
also an increase in the percentage of youth age 6-11 being served and a
decline in the number of 12-14 year olds served. There is also changes in the
race demographics. There are a large portion of Caucasians being served and
a relatively small proportion of African-Americans being served. This does
not mean that fewer African-Americans are being served but that there was
reporting from new organizations that serve primarily Caucasians.

There are two barriers to the growth of mento ring in Michigan. There are too
few male mentors. More men need to be recruited to increase the number of
kids being served. The second is the lack of staff support for recruitment.
Mentoring organizations report that they are at their capacity in terms of the
number of mentors they can serve. For many, they need to talk about
operating budget enhancements or find a way to reduce the overhead of the
mentoring organizations (i.e., screening, training, and match). One key thing
to figure out is the loss of mentors after they have inquired because there is a

3

�big drop off between the number that inquire and the number of applications
and a further drop off of those that are matched. The first reason is they
won't fill out the written application. The second is the time requirement of
being a mentor. There is a smaller decline after they learn about the needs
and characteristics of the youth and also the training requirements. Liability
was not an issue with 50% of the mentoring organizations. Another key point
is the screening process. Several of the organizations don't want to go
through the extra step of the extra costs of screening. As far as the criminal
background check, only about 5% of applicants are not able to be mentors
because of what was found in the background checks. It needs to be
encouraged to all organizations that 100% of the applicants need to screened.
Michigan's mentoring organizations are satisfied with the work of Mentor
Michigan with 40% being very satisfied and 38% being somewhat satisfied.
Only 18% of those surveyed were not aware ofMentor Michigan. They are
satisfied through the marketing and awareness building, the recruitment
support and the partnership and resource development.
Process Recommendations- Using the funnel, there are three key areas:
recruitment, mentor preparation and mentoring. Under recruitment, the three
areas that need focus are to emphasize and support mentor retention, seek
referrals from existing mentors, and become more targeted in recruitment
efforts. Next is mentor preparation and selection. Many of the mentoring
organizations are at or near capacity. It will be necessary to focus on workprocess efficiencies and to provide tools and training for mentoring
organizations to seek operating support funds. Last is mentoring. It is
important that we balance the objectives with not only more numbers of
mentors, but also the quality of mentors.
B. ConnectMichigan Alliance Report- Kyle Caldwell explained a proposal for
an AmeriCorps program that would support Mentor Michigan. The goal is to
gamer 1,000 additional volunteers in mentoring. It would take on two stages.
The first would have a number of members that would work with
communities to promote and strengthen local volunteer organizations around
mentoring. The second would work on a regional basis to provide support in
training, technical assistance and communication resources to support the
local AmeriCorps members.
He also shared some of the results from the
Mentor Michigan VISTA program. There are over 230 partner organizations
involved and 1,818 new mentors recruited. They are looking at growing the
program in the next year to areas not served.
C. Mentor Michigan Momentum- The Commissioners broke into group
discussions to discuss corporate participation strategy and state initiatives
strategy. (See notes for discussions attached.)

4

�V.

Standing Committee Reports
A. Fund Development Committee - Mary Grill gave a brief update on the
fundraising for the Governor's Service Awards/Carter Partnership Award and
shared that so far $239,500 has been raised (which is 140% over last year' s
goal). She thanked several of the Commissioners who have been helping to
solicit donations.
B. Public Relations Committee - Commissioner Young-Welch stated that the
Committee has proposed some subcommittees to get more of the
Commissioners involved in state activities. There would be three different
subcommittees and would solicit Commissioners involvement in their regional
areas. The committees are Community Activity, Media Activities
Committee and Publicity Committee. The Commission staff does not have
the manpower to help promote the activities of the Commission. The thought
is that Commission members need to step up and acknowledge an area where
they can be of assistance.
Commissioner Swain shared that this would be
an opportunity to use those outside the Commission to help build capacity.
The structure can be bigger than the Commission and staff. Kyle stated that
there is nothing in the bylaws that would prevent the Commission from
bringing in others to participate in committees.

VI.

Updates on Progress and Challenges
A.

Executive Director Report
1. Super Bowl XL - Janet explained that the MCSC has made a
presentation to the Super Bowl XL Host Committee to have the
Commission help recruit and train volunteers. There is a proposal to
have a pre-event with mentors and mentees.
2. MCSC Progress towards 2005 Goals- The Comm.issioners received a
handout outlining the progress towards the goals.

B.

AmeriCorps- Paula Kaiser gave background on the Michigan' s
AmeriCorps Formula Renewal and New Application. The MCSC was
awarded about $3 .5 million to fund new and continuing formula programs.
The Corporation notified the Commission that they could fund no more
than 257 full-time members (this was a change from previous years where
the MCSC could fund as many members as they could afford). The
MCSC had enough money to fund everything that came in but not enough
slots (10 slots short). So the stafflooked at programs that didn't fill all
their slots last year (2 programs) and reduced their requested number of
slots by one FTE. In additional, the MCSC reduced the two new
programs ' number of slots.

5

�Staff recommends renewal funding at the recommended amount of: Boys
and Girls Club of Benton Harbor at $146,300; Camp Fire USA West
Michigan Council at $172,981; Catholic Family Services at $216,397;
Charlevoix-Emmet lSD at $212,800; Communities in Schools Detroit at
$321,965; Habitat for Humanity at $392,663; Ionia Intermediate School
District at $153,600; Jumpstart for Young Children at $166,228; Michigan
Primary Care Association at $258,000; The Guidance Center at $250,000;
and Volunteer Muskegon at $188,650. Commissioner Parker made a
motion to approve the renewal funding. Commissioner O'Day
seconded the motion. Due to not enough Commissioners for a
quorum, the vote was sent out to all Commissioners by fax for a
written vote. The motion passed unanimously.
Staff recommends funding at the recommended amount for the following
new applicants: American Red Cross-West Michigan at $245,800; and
ConnectMichigan Alliance at $452,000. Commissioner Parker made a
motion to approve the new funding. Commissioner Mawby seconded
the motion. Due to not enough Commissioners for a quorum, the vote
was sent out to all Commissioners by fax for a written vote. The
motion passed unanimously.

VII.

C.

Citizen Corps Funding Recommendations- Janet Lawson gave
background on the Citizen Corps Funding Recommendations.
Commissioner Parker made a motion to approve the Citizen Corps
funding recommendations. Commissioner O'Day seconded the
motion. Due to not enough Commissioners for a quorum, the vote
was sent out to all Commissioners by fax for a written vote. The
motion passed unanimously.

D.

Upcoming Events- Mary Grill gave an update on the Signature Service
Project and Governor's Service Awards.

E.

Financial Report- Garry Gross gave an overview of the MCSC Financial
Report.

Adjourn
Commissioner Parker made a motion to adjourn, Commissioner Pellegrino
seconded the motion.
The meeting was adjourned at 12:15 pm.

6

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                    <text>Michigan Giving
&amp; Volunteering
Key findings from a 2003
survey of Michigan residents

�Introduction

Individual giving and volunteering are critical to the
success of the nonprofit community as it partners with
government and business to serve the needs of Michigan
residents. Michigan nonprofits include foundations,
educational institutions, theaters, churches, food banks,
hospitals and more. As individuals provide 76.3% of
contributions in the country (Giving USA, 2003), and
organizations rely heavily on volunteers to assist organizations, it is important to understand the current economic and sociological trends of individual giving and
volunteering.
To learn about the habits of these important people, 990
Michigan residents were surveyed in the fall of 2003 on
their giving, volunteering and opinions regarding a few
key public policy issues. Conducted by the Office of Survey
Research in the Institute for Public Policy and Social
Research at Michigan State University, this survey was
sponsored by the ConnectMichigan Alliance, Council of
Michigan Foundations, Michigan Community Service Commission and the Michigan Nonprofit Association.
In addition to highlights from the survey, this publication
provides additional information on Michigan nonprofits,
foundations and national and community service programs.
If you would like more information about the nonprofit
sector, or if you wish to view this document online, please
visit the Michigan Nonprofit Association's Web site at
www.mnaonline.org. Also, contact information for each of
the sponsors is listed inside the back cover.
Kyle Caldwell, Michigan Community Service Commission
Rob Collier, Council of Michigan Foundations
John Lore, ConnectMichigan Alliance
Sam Singh, Michigan Nonprofit Association

�Individual Giving and
Volunteering 2003
Michigan Gives!
In 2003, eight out of ten Michigan residents contributed to charity (79.5%), a consistent level for the state in recent years. The one
exception was the high level of giving (89.1%)
after the terrorist attacks of September 11,
2001.
• The number of women (83.1%) making
contributions continued to exceed the number
of men (75.1%). The gender gap in giving has
grown over the past three years, from a gap of
0.5 points in 2001 to 5.3 points in 2002 and
8.0 points in 2003.

Charitable Contributions 2001-2003

0

20

40

60

80

PERCENT

•

2001

2002

•

2003

In 2003, respondents were asked how much
they had contributed to charity during the
year. Of those surveyed, 770 provided details
on how much they had contributed. Twentysix per cent of those who disclosed amounts of
gifts did not make a financial contribution.
The most common levels of giving were for less
than $250 (18.4%), followed by those giving
$1,000-2,499 (16.2%).
Of the 570 respondents who made a financial contribution, the average contribution
during the year was $1,453.

Total··············
Female
Male

-------------

Compared with past years, the major
change has been the drop in the rate of giving
by younger residents, those 29 years old and
younger. Also evident is a drop in the percentage of giving by those aged over 60 years. In
2003, giving by those aged over 60 years was
at more than 80%, compared to 96.4% in 2001
and 84% in 2002. This recent experience
suggests that the numbers of residents making
charitable contributions has dropped for those
at the start and end of their working lives, and
is strongest for those in the middle of their
careers.

Charitable Contributions 2003

100

$0
$1-$249
$250-$499
$500-$749

Giving varied by age groups, with the
highest rates for those in the 30-39 year
(91.8%), 50-59 year (87.9%), and over 60
years (more than 80%) age groups.

$750-$999
$1000-$2499
$2500- $4999
$5000- $8000
0

20

10

30

PERCENT

Giving &amp; Volunteering

1

�Respondents were asked about expected
changes in charitable contributions for the
coming year. For 2004, two-thirds of respondents expect their giving to remain the same,
with 15.3% planning to give more and 17.1%
expecting to give less.
Giving plans are similar for men and women,
with women slightly more likely to give the
same or more.
In terms of income, the groups expecting
to increase giving range from 8-18% with the
lowest income category showing the highest
level of those planning to give more (33.3%).
• When plans for giving are presented by age,
those under 50 years are more likely to increase giving, although these age categories
also show the highest levels for those planning
to give less. When asked about plans for giving
m the next year, the age categories showing
t he least change are respondents aged 60 and
older.

Michigan Volunteers!
In 2003, almost half of those surveyed
reported volunteering (46.1%). This level
represents a return to historic levels after a
drop in volunteering to one third of those
surveyed in 2002.
• While almost half of those surveyed volunteered in 2003, nearly 60% reported having
volunteered at some time in their life.
• Women volunteer more often than men,
with 52.1% of women volunteering and 39.3%
of men. Over the past three years, the gender
gap in volunteering has changed from women
being one point higher in 2001 , to men being
almost two points higher in 2002 and women
being 12.8· points higher in 2003.

2

Giving &amp; Volunteering

Volunteered in 2003

Total

Female

------

Male

0

10

20

30

40

50

PERCENT

.2001

.

2002

VOLUNTEER

.

2003

CENTERS

OF

MICHIG&lt;;QN
Interested
in Volunteering?
Local Volunteer Centers mobilize people
and resources to deliver creative solutions to community problems by convening partners for problem-solving and
by connecting volunteers to local
agencies and services. If you would like
more information on volunteering in
your community, contact your local
Volunteer Center through the Volunteer
Centers of Michigan Web site at
www.mivolunteers.org or through the
Volunteer Center National Network Web
site www. vo lu nteerco n necti o ns. o rg.
Volunteer Centers of Michigan can be
reached at 517/492-2430.

60

�Volunteering occurs across all age levels. In
2003, volunteering ranged from low levels for
those in their late twenties (25.9%) to almost
two-thirds of those in their thirties.

Volunteering by Organization 2003
TOTAL

Education

Between 2001 and 2003, there were strong
rebounds in volunteering rates for those under
40 years, with a weaker rebound for those in
their forties and a continued decline for those
in their fifties and early sixties.

Religion
Youth --~-__j
Human Services

-----'-~--

Health
Political

Volunteering by Age

Arts/Culture
Environment
0

25-29
~~~~~--30-39
._.
60-64

c:::=:=====-·

0

10

20

30

40

50

30

40

50

Those who did not volunteer during the
past year were asked their reasons. The major
factors cited were being too busy (59.4%),
health/illness (12.1%), being too old (6.6%),
and defunct organization (5.6%).

50-59···········65+

20

Among volunteers who had cut back their
hours, the most frequently cited reasons were
being too busy (39.1%), followed by health/
illness (17.4%), being too old (13.2%), and
defunct organization (10.1%).

_____

40-49

10

PERCENT

18-24··········-

60

70

PERCENT
.2001

2002

•

2003

In 2003, 46% of those surveyed volunteered. Of all those surveyed, education (26%)
drew the most volunteers followed by religion
(23.5%), youth development (17.7%), human
services (15%), health (10.3%), political
organizations (7.4%), arts/culture (7.1%), and
environmental organizations 5. 2%).

Giving &amp; Volunteenng

3

�MICHIGAN'S PROMISE
THEA.LLL\:'\CJ : FoR Y&lt;:)lr n 1

National Comparison
Giving and Volunteering in Michigan and
the United States

Launched in 1997, Michigan's Promise
seeks to create safer streets, healthier
youth and stronger communities by
providing leadership and resources to
ensure that all Michigan youth have access
to the Five Promises outlined below:

Data on giving and volunteering across the
United States are not always comparable or
available. To provide some context for
Michigan's experience in terms of the nation,
the following comparisons can be made.
In 2003, a statewide survey of Michigan
residents found almost 80% of households
making a charitable contribution. This cornpares to a rate of 89% nationally, calculated by
Independent Sector from 2001 survey data (the
latest data available). It is important to note
that Michigan had a similar rate to the national
level in the aftermath of the terrorist attacks
of 9/11.
The 2003 Michigan survey found an average
household contributed $1,453 compared to a
national level of $1,620 using 2001 data from
Independent Sector.
Volunteering appears stronger in Michigan
than the nation, with 2003 data showing
46.1% of those surveyed having volunteered.
This compares to a national rate of 28.8% from
a survey by the Bureau of Labor Statistics in
fall 2003.

Giving

Michigan 2003
U.S.2001··············
Volunteering

Michigan 2003
U.S. 2 0 0 1 · · · ·
20

40

PERCENT

4

Giving &amp; Volunteering

60

80

Caring adults
Safe Places
Healthy start
Marketable skills
Opportunities to serve

Specifically, Michigan's Promise works with
the 28 Communities of Promise, located
across the state, to ensure that Michigan's
children experience the five promises. To
meet these promises, projects in communities include: mentoring, afterschool
programs, cultural outings, sports activities and more. The ConnectMichigan
Alliance convenes and coordinates
Michigan's Promise activities. For more
information on how to get involved with
Michigan's Promise, visit
www.michiganspromise.org or call 517I
492-2443.

Nonprofit Sector and Public
Policy

Giving and Volunteering in Michigan and U.S.

0

•
•
•

100

The decisions of policyrnakers impact the
nonprofit sector in many ways. Most obviously,
policyrnakers determine levels of funding and
oversight for Michigan organizations. However,
state government also sets policies that impact
the number of individuals that volunteer. For
the purpose of this survey, participants were
asked questions regarding their views on
volunteerisrn as a graduation requirement and
the practice of rnentoring.

�Graduation Requirements
With growing participation in volunteering by
young people and the inclusion of service
learning in the school system, the survey asked
if volunteering should be a graduation requirement for Michigan high schools. More than
half of those surveyed (52.3%) agreed that
volunteering should be required.
Women (62.2%) were more supportive than
men (41.1%) of a volunteer requirement for
graduation.
More than half of white (52.9%) and
Hispanic (52.2%) respondents supported a
graduation requirement, with slightly less than
half of African American (45.6%) respondents
in agreement.
About half of aU people, regardless of
political background, agreed that volunteering
should be a graduation requirement.

Support for Volunteering as Graduation
Requirement 2003

Mento ring
Mentoring is an important responsibility in
Michigan with many residents likely to become
a mentor in the future.
When asked about having ever served as
mentor, 43.2% of those surveyed replied
positively.
Women (45.6%) were more likely than men
(40.5%) to have been a mentor in the past.
Most likely to have been a mentor were
African Americans (66.7%), followed by Hispanic (50%) respondents and white (39.8%)
residents.
The survey then asked about willingness to
serve as a mentor in the future if a statewide
mentoring program were developed. The
general response was positive, with 61.3% very
likely or somewhat likely to be a mentor
(16.5% very likely and 44.8% somewhat likely).

Ever Served as a Mentor 2003

TOTAL
TOTAL

Female
Male

Female
Male

c:::=-•······

Hispanic

Independent
Republican

0

::::::::::~·

10

20

30

40

50

60

70

PERCENT

Democrat

0

10

20

30

40

50

60

70

PERCENT

Giving &amp; Volunteering

5

�Michigan Nonprofits at a
Glance
With over 41,000 nonprofits, including 21,000
501(c)(3) tax-exempt organizations or charities, the nonprofit sector is important both as
a social and economic force in the state. As
partners to government and business,
nonprofits serve as critical community stewards
of education, human services, health care, arts
and humanities, the environment, religion and
more. Without these necessary organizations,
the quality of life in Michigan communities
would be seriously damaged. Luckily, Michigan
families, policymakers and businesses have a
long tradition of supporting nonprofits. In
addition to the large number of Michiganians
that volunteer to assist organizations fulfill
their missions, the sector employs more than
300,000 individuals that contribute to the
state's economy.
However, a major challenge for the sector today
is declining resources. Although the percentage
of those giving has remained stable and the
percentage of Michigan residents volunteering
has increased, funding from government,
foundations and businesses has decreased. This
decline of available resources for Michigan
communities results from a weakened economy
producing a state budget crisis and decreased
stock portfolios for both businesses and
foundations. As the economy worsens, however,
Michigan nonprofits are being asked to do
more with less. Hence, as government explores
a program to mandate volunteerism in high
schools, government must work with the
nonprofit sector to ensure that nonprofits have
the capacity and resources to provide meaningful volunteer experiences. Thus, as students
become young adults, they will continue
serving their communities in the future.

6

G:ving &amp; Volunteering

Foundation Giving at a Glance
Michigan is ranked 11th in the nation in the
number of grantmaking foundations. The
nearly 2,000 private, family, corporate, and
community foundations annually grant over $1
billion to nonprofit organizations in Michigan,
nationally and internationally. In addition, our
state is yth in the nation for foundation giving.
Michigan is also yth as a percent of gross state
product and gth in foundation giving per capita.
Michigan's tradition of organized giving continues with the state certifying articles of incorporation for more than 100 new foundations
during the past year. In addition, the 65
community foundations and their 30 affiliates
serving all 83 counties continue to grow
through the creation of new donor advised
funds and contributions to field of interest
funds and unrestricted gifts. To learn more
about community foundations or how to create
a grantmaking foundation, visit www.cmif.org.
While foundation giving is small when compared to the scale of individual giving,
grantmaking foundations are one of the state's
jewels, providing leadership in the areas of
early childhood development, AIDS, tobacco
use reduction and education, and land use - to
name a few of the key issues addressed. Because data for 2003 are still being collected,
the following chart reflects 71% of the total
giving reported by all Michigan foundations in
2002. As has been true historically, giving to
education, human services and public affairs/
society benefit remain the top three major
subject areas receiving foundation dollars.
The Foundation Center in New York, the
nation's source for data on foundation giving,
estimates that giving in 2003 has been two to
three percent below the 2002 levels due to the
impact of the stock market on foundation
assets. However, a modest growth in foundation giving is projected in 2004.

�Grant Distribution by Major Custom Subject Categories for Michigan Foundations, circa 2002*
Subject

Amount

%

No.

Arts, Culture &amp; Humanities

$81,317,010

9.2

528

Education

202,413,043

23.0

1,129

76,411,681

8.7

320

76,518,293

8.7

521

194,739,959

22.1

1,130

13,414,666

1.5

120

211,891,323

24.1

1,323

19,298,011

2.2

195

4,955,413

0.6

6

$880,959,399

100.0

5,272

Environment/Animals
Health
Human Services
International/Foreign Affairs
Public Affairs/Society Benefit
Religion
Other
Total

Source: The Foundation Center, 2004.
* The Foundation Center's grants sample database (circa 2002) includes grants of $10,000 or more awarded to organizations by
a sample of 1,005 larger foundations. For community foundations, only discretionary and donor-advised grants are included.
Grants to individuals are not included in the file. Grants included for the 41 Michigan foundations in the sample accounted for
approximately 71 percent of total giving reported by all Michigan foundations in 2002.

For more information and news about
Michigan's philanthropic community, visit the
Council of Michigan Foundations' Web site at
www.cmif.org.

assist the homeless, recruit and manage volunteers and more. These programs serve 86
percent of the counties in Michigan and reach
96 percent of Michigan's population.

Sources: The Foundation Center, AAFRC Trust
for Philanthropy/Giving USA 2003.

Michigan's AmeriCorps

National and Community
Service at a Glance

The 13 Michigan AmeriCorps programs leverage
volunteers as a "domestic" Peace Corps to work
on a wide range of issues. Community organizations host teams of caring individual members
to implement programs that strengthen local
communities.

Michigan Community Service Commission
More than 60,000 people of all ages and
backgrounds help strengthen communities
through national and community service
projects funded by the Michigan Community
Service Commission. Serving with nonprofit
organizations, faith-based groups, schools, and
other agencies, these individuals tutor and
mentor children, coordinate after-school
programs, build homes, teach conflict resolution, support victims of domestic violence,

During a typical year:·
• Michigan's AmeriCorps members improve
the lives of more than 110,000 people.
• Approximately 700 members serve in local
communities through Michigan's
AmeriCorps programs.
• Each AmeriCorps member funded by the
MCSC recruits an average of 26 volunteers,
or more than 18,000 volunteers per year.

Giving &amp; Volurteering

7

�Learn and Serve
Service-learning is a way of teaching that
connects valuable learning with meaningful
service to the community. Service-learning
takes places in and outside of the classroom.
Learn and Serve - Michigan is a grant program
that supports service-learning in schools and
nonprofit organizations. Through servicelearning, young people take what they learn
and put it into action in the community.
The MCSC currently provides $881,496 to
34 school-based programs and $100,000 to
7 community-based programs. Last year
these programs involved more than 36,000
youth in service-learning activities.

Michigan Citizen Corps
The Michigan Citizen Corps creates opportunities for individuals to volunteer to help their
communities prepare for and respond to manmade and natural disasters. It brings together
local leaders, individual volunteers, and the
network of first responder organizations such
as police departments, fire departments, and
emergency medical personnel.
The Michigan Citizen Corps currently
supports 36 local Citizen Corps Councils.
Community Emergency Response Team (CERT)
training provides individuals with the basic
skills required to handle their own needs and
their communities' needs in the aftermath of
a disaster. Two levels of training take place.
To date, CERT Train-the-Trainer has prepared
70 individuals to provide basic CERT training
in local communities. An additional 150
individuals have received basic CERT training.

Michigan Volunteer Investment Grants
Michigan Volunteer Investment Grants (VIG) fund
volunteer resource centers throughout our state.
VIG enables volunteer resource centers to build
• The numbers used are the average of the 00-01 through 02-03
program year. In the 03-04 year, the numbers will decrease by
approximately 60 percent due to funding cuts at the federal level.

8

Giving &amp; Volunteering

endowment funds that support local volunteer
activities. The MCSC currently provides $280,100 to
10 volunteer resource centers. Grants, which require
a $1 to $1 match, range from $20,000 to $50,000
annually. Since its inception in 1998, VIG has leveraged more than $6 million in local communities to
support volunteer efforts.

Mentor Michigan
Mentor Michigan is working to ensure that all of our
youth have stable, ongoing relationships with caring
individuals. Mentor Michigan is striving to recruit
10,000 new mentors in Michigan by December 2007.
Together with mentoring programs throughout the
state, Mentor Michigan recruits mentors, develops
partners and champions, advocates for mentoring
issues and standards, provides resources and training,
and recognizes the accomplishments of mentors and
the organizations that support them.

Corporation for National and Community Service
The Corporation for National and Community Service
has a network of state offices that provide accountability, oversight, and technical assistance for the
National Senior Service Corps and the
AmeriCorps*VISTA programs. The Michigan State
Office, based in Detroit, supports Michigan communities through two programs:
National Senior Service Corps
More than 15,000 seniors contribute their time and
talents to the three Senior Corps programs - Foster
Grandparents, Senior Companions, and RSVP. These
three programs touch the lives of thousands of
individuals and 3,000 local organizations.
AmeriCorps *VISTA
Nearly 200 AmeriCorps*VISTA volunteers are serving
across the State of Michigan at 29 agencies and
organizations devoted to developing and implementing sustainable programs to eradicate poverty in our
nation. VISTA projects are providing positive solutions in wide ranging areas including literacy, economic development, housing, environmental programs and mentoring. VISTA is celebrating its 40th
year of working to eliminate domestic poverty.

�('onnccL lirhign
,rl{Cc"a t-tt c

CMF

Council of
Michigan
Foundations

Serving grantmaker5. Advancing giving.

M

Co-!

GAN

COMMUNITY

SERVICE

ConnectMichigan Alliance - The mission of the
ConnectMichigan Alliance is to promote and
strengthen a life-long ethic of service and civic
engagement through the support of community
building initiatives. The organization is home to
Volunteer Centers of Michigan and Michigan
Campus Compact. 517/492-2440 Fax: 517/4922444 www.connectmichiganalliance.org

Council of Michigan Foundations - An association of foundations and corporations which
make grants for charitable purposes, the mission of CMF is to enhance, to improve, and to
increase philanthropy in Michigan. 616/8427080 Fax: 616/842-1760 www.cmif.org

Michigan Community Service Commission - The
Michigan Community Service Commission (MCSC)
is a state agency that promotes and supports
volunteerism and community service in Michigan. 517/335-4295 Fax: 517/373-4977
www. michigan.gov jmcsc

COMM S&lt;; ON

(M*N*A)
Michigan Nonprofit Association

Michigan Nonprofit Association - The Michigan
Nonprofit Association (MNA) promotes the
awareness and effectiveness of the nonprofit
sector and advances the cause of volunteerism
and philanthropy in the state of Michigan. 517 I
492-2400 Fax: 517/492-2410
www. mnaonli ne.org

G1vir q &amp; V l Jrt •&gt;irq

9

�Research for Michigan Giving and Volunteering
was conducted by:
Mark Wilson, Ph.D.
Nonprofit Michigan Project
Institute for Public Policy and Social Research
Michigan State University
Layout &amp; Design
Jeff Fillion
Editing
Erin Skene, Michigan Nonprofit Association
Bev Federau

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                    <text>M[fJTOR

September 2005 Update

1}f Michigan
Funding
Mentor Michigan has received a significant amount of private support during the past several
months. We have received a two-year commitment from John Hancock for $150,000, a $10 ,000
contribution from Siemens, and $50,000 from the Detroit Auto Dealers Association .
Quality Program Standards
The Mentor Michigan and its Providers Council believe it is vital for Michigan's mentoring
programs to operate with the highest possible quality. The following are components that we
believe should be in place in order for a child to receive beneficial and productive results from a
mentoring relationship. These standards include, but are not limited to, the definition of
mentoring, recruitment and retention of mentors and mentees, and screening, training, and
evaluation of mentors and program staff. Additionally, the standards address issues around
resource and organizational development so mentoring programs are sustained over time.
Currently, the standards are in draft form but will be finalized at the Provider's Council Retreat in
October.
Standard 1: DEFINITION OF MENTORING
Mentoring is an ongoing , structured relationship with a trusted individual aimed at
•
developing the character and competence of the mentee.
•
Consistent contact between mentee and mentor for a minimum of one calendar year (or
academic year) .
• 4-10 hours together each month .
•
Group mentoring -ratio of no more than 4:1 .
Standard 2: RECRUITMENT PLAN
• The program has a comprehensive recruitment plan for mentors and mentees and a
system for follow-up and enrollment.
Standard 3: ELIGIBILITY SCREENING
• The program screens mentors and mentees for eligibility.
Standard 4: ORIENTATION AND TRAINING
• The program provides each mentor, mentee, and parenUguardian of mentee orientation
and training .
• Trained staff or volunteers conduct these sessions, which are held
prior to the match .
Standard 5: MATCHING STRATEGY
• The program has a well-documented matching strategy.
STANDARD 6: MATCH MONITORING PROCESS
The program maintains and implements a process that monitors matches.
•
Standard 7: MENTOR SUPPORT, RECOGNITION, AND RETENTION
• The program supports the mentoring relationships, recognizes volunteers, and has
strategies for volunteer retention .
Standard 8: MATCH CLOSURE

�•

The program has a process for match closure.

Standard 9: PROGRAM EVALUATION
The program conducts and evaluation process, which includes both process and
•
outcome evaluation
Standard 10: ORGANIZATIONAL MANAGEMENT
• The program has established organizational management practices
Standard 11 : GOVERNANCE
• The program has a governance structure that includes a volunteer (non-compensated)
board of directors or advisory council with established governance practices
Mentor Michigan Regional Meetings
In July and August four regional meeting for Mentor Michigan were held across the state for
mentoring professionals and volunteers. First Gentleman Mulhern lead discussions about
program standards designed by and specifically for Michigan-based mentoring programs .
Attendees also had an opportunity to learn how to use the information from Wave II of the Mentor
Michigan Census to gain support for their organization. Workshops were also held on supporting
and retaining mentors , using current mentors to recruit new mentors , fundrais ing , and protecting
the safety and security of the kids we serve . Overall 240 participants were involved in these
regional meetings including : 85 in Detroit, 31 in Saginaw, 37 in Marquette and 87 in Muskegon.
Upcoming Provider's Council Retreat
The Providers Council advises Mentor Michigan about mentoring activities and needs around the
state. The council serves as an advisory body to the Michigan Community Service Commission
(MCSC). The council consists of 20 individuals that represent diverse mentoring programs ,
organ izations , and collaborations from around the state . The following are currently represented
on the council: community-based programs, school-based programs, workplace mentoring
programs, local mentoring collaboratives, Volunteer Centers, and National Service programs . At
the Provider's Council Retreat on October 17 and 18 the agenda includes : finalizing the
standards , planning for training based on the census and setting committee goals.
Mentor Michigan AmeriCorps
The ConnectMichigan All iance is hosting the Mentor Michigan AmeriCorps program , which will
place 34 full-time AmeriCorps members in mentoring programs throughout the state. From
November 2005- November 2006 Mentor Michigan AmeriCorps Members will increase the
development of the state's youth mentoring infrastructure by supporting mentoring initiatives at
the local and regional levels . The primary role of the MMA Members will be to improve the quality
of existing youth mentoring programs by enhancing, developing and implementing systems to
effectively recruit, screen , train and support mentors and their mentees. In addition, members
should focus on helping sites meet the Mentor Michigan Quality Program Standards. MMA
Members will recruit 50 new mentors per Member during the program 's inaugural year resulting in
1500 new mentors statewide by November 2006. Proposals are currently being reviewed .

�ll~~~~~

Msntot Michigan Budgst

~~ j)

0'Amount I

Business/ Organization

John Hancock

Time
Frame

$150,000 2 Year
- -

- - -· -

1

Purpose

Mentor Michigan Coordinator
Marketing Support
Printed Materials

$10,000 1 Time Gift To Host Regional Meetings and Trainings
Detroit Regional Meeting (July 26, 2005)
Saginaw Regional Meeting (July 27, 2005}
Marquette Regional Meeting (August 18, 2005)
Muskegon(August26,2005)
Post Its Sticky Messages - r!~mdout ~t RegiQQ_al fv1eetings

Siemens

IDetroit Auto Dealers Association
National Mentoring Partnership Advocacy Grant

I

$50,000 11 Time Gift !Targeted Mentor Recruitment (African American Males)
$60,000 12 Year
$300,000 3 Year

Hudson Weber

Mentor Michigan Coordinator
Searchable Database
Southeast Michigan Focus and Capacity Building
A portion of the Mentor Michigan Census

In Kind
DP &amp; Co.
Grace and Wild Studios Inc.
John Hancock
AmeriQuest/ Dykma Gossett
Detroit Shock

...~

PR for National Mentorin_g Month - January 2005
Assistance with PSAs for National Mentoring Month January 2005
500 tickets for distrubution to mentoring matches for the All
$8,000 1 Time Gift
Star Fan Fest in August 2005
Donated 2,129 Detoit Tigers Tickets for distribution to
$42,580 1 Time Gift mentoring matches for games on August 2, 3, 4, 21 , 23, 24,
25 and September 5, 2005.
227 tickets for distribution to mentoring matches for game on
$3,632 1 Time Gift
August25,2005

I

.•

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                    <text>MCSC Awards:
•

Ken Whipple - Consumer Energy Conference Center - staff retreat
Constellation Energy Classic
Being a "star" Commissioner for providing a beautiful staff
retreat location and "out of this world" service

•

Kari Pardoe - Pistons Palace Mentor Michigan Month
Sports Today Classic
For receiving the MCSC "VIP" award for supporting Mentor
Michigan and the Commission

•

Vivian Pickard
Michelin Championship
For working tirelessly in fundraising for the MCSC and for
being there when the rubber meets the road

•

Rob Collier
The Masters
Because you are the "Master" in fundraising and support for
the Commission

•

Elizabeth Bunn
MasterCard Classic
- Support for the Commission from finding locations for
trainings to fundraising for GSA ... PRICELESS

•

Jerry Seese -Attended symposium
The ACE Group Classic
- Our Ace in the Hole for Service-Learning

•

Kathy Young Welch- Marketing meetings
Boeing Classic
For flying us to new heights in marketing for MCSC

•

Don Newport- Serve calls
FedEx Classic
For delivering the voice of the MCSC on ServeMichigan calls

•

Meg Smith - Service Learning Conference presented awards
U.S. Senior Open
For being a champion for Seniors and the Commission

�•

Jimmie Comer- GSA
3M Championship
For representing the 3M's well- Mentoring, raising MONEY,
and MOTIVATION

•

Wendy Acho - GSA
Target World Challenge
For being right on target with support and advice for the
MCSC

•

Russ Mawby - several planning meetings
Liberty Mutual Legends of Golf
For being the service legend of our time

•

Pat Ryan O'Day- Spreading MM and volunteer news through the
UP, excellent media coverage, contacting elected officials regarding
commission funding
84 Lumber Classic
For building support for service and volunteerism in the
Upper Peninsula

•

Bernard Parker- sponsored the Men in Mentoring meeting on
Mackinac with Dan
Players Championship
For recruiting more "players" for the Mentor Michigan team

•

AI Swain - ? It feels like there's something but I can't remember
what
Bob Hope Classic
For infusing humor and grounding into the MCSC meetings

•

Jessica Pellegrino - GSA
Mercedes Championships
For having the drive in supporting for GSA

�</text>
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                    <text>MICHIGAN
~

.-:!.

~ .....,.

:.. •

"'~T~

~

MCSC Program Goals

~~

COMMUNilY

2004-2005

SERVICE
COMMISSION

AmeriCoros Team Goals
1. Work with new Michigan's AmeriCorps programs to ensure that they have
the competencies and resources necessary to run a quality program.
[MCSC priority #1- Public Relations]
[MCSC priority #3- Strategic Partnerships]

o

Devote individual attention to each program to assess its
• Needs and Strengths
•
and Technical Assistance

0

0

•

o

Public Relations skills and materials

Provide two-day site visits to ensure mastery of basic program
m
skills
~~~~~~~~w~~~~~

,

'

"' &lt;:.

'

�2. Demonstrate how AmeriCorps impacts civic knowledge and level of civic
engagement among members in Michigan.
[MCSC priority #1- Public Relations]
o

Work with programs to ensure that they turn in enrollment and exit
for
member in their

o

Compile information gathered from surveys and compare results from
enrollment
with those of exit

o

Continue to provide resources and training opportunities to develop
members' civic responsibility and knowledge.
• Workwith Program Directors to facilitate regional citizenship
a.LULlUf"" for members

3. Increase collaboration among all National Service programs in Michigan,
including Learn and Serve-Michigan, AmeriCorps*VIST A,
AmeriCorps*National Direct, and Senior Corps.
[MCSC priority #3- Strategic Partnerships]
o

Create training opportunities that are available to all National Service
pro

2

�o

Provide programs with a directory of all National Service programs and
sites in Michigan
• Include a li

0

4. Continue to link AmeriCorps programs to mentoring opportunities in
Michigan and their communities.
o

Use Michigan's AmeriCorps Member Council to encourage members to
become mentors

o

Keep programs informed of Mentor Michigan training and service
opportunities as

•
o

Encourage collaboration among AmeriCorps programs and mentoring
organizations

•

5. Celebrate and broaden the exposure of the efforts of Michigan's AmeriCorps
programs
{MCSC Ongoing Priority- Diversity]
{MCSC priority #1 -Public Relations]
o
o
o

Compile statistics/accomplishments for the tenth anniversary of
AmeriCorps
Compile accomplishments of past Signature Projects
Collect
stories from
and members

o
o

Celebrate tenth anniversary at 2005 Signature Project and other events
Collect more member service related
site visits

o

Have Member Council representatives write a press release on Michigan's
&gt; 1oth
statewide and local av~'VU&lt;I.I1.10U.1UvHL0

•

•

Provide training to member council on writing press releases
3

·.• .:;

�0

Michigan' s AmeriCorps Member Newsletter to promote AmeriCorps and
MCSC activities .

•
o

The PDAT/lnclusion coordinator will attend events, sit on committees,
and participate in the planning of statewide activities to reach out to the
.
.

6. Continue to support the more advanced Michigan's AmeriCorps programs
through trainings and technical assistance
[MCSC priority #1-Pub/ic Relations]

4

�o Include Directors in professional development opportunities through the
MCSC and other

•

o Ensure that programs have skills and materials necessary to effectively
· relations

7. Develop program standards
[MCSC priority #1- Public Relations)
0

o Determine incentives for programs to meet the benchmarks established
the standards

5

�Governor's Service Awards Goals
1. Increase the number of nominations to 225.
[MCSC Ongoing Priority- Diversity]
[MCSC priority #1- Public Relations]
[MCSC
#3 Parfn.,r.·uun'
o Increase the number of categories to seven include a second mentoring
for a
.,

o Analyze current nomination recruitment efforts and modify them to be
more diverse and broad-based.

o

Develop partnerships with nonprofit organizations, media, businesses and
others to
GSA nominations.

0

2. Increase the number of dinner participants to 850. (775 participants in 2004)
[MCSC Ongoing Priority -Diversity]
[MCSC priority #1- Public Relations]
{MCSC
#3 - .\'trt.riPPir rtlrTnPr"''"n.'·

o

Revise the ceremony and announcement process to ensure all nominees
feel celebrated and a winner.

3. Defray costs of GSA with private sector support
[MCSC priority #2- Funding]
o 2005 Fundraisin Goal is $150,000
~40:10

4. Secure media partners-television, radio, print
[MCSC priority #1- Public Relations]
[MCSC priority #3- Strategic Partnerships]
o Develop comprehensive media plan.
o Secure one major media outlet as a partner
6

... &lt;

.

'

�0

7

�Mentor Michigan Goals
1. Increase the number of mentoring matches by 3,000.
[MCSC priority #1- Public Relations]
·
#3 · Partnersh

o Partner with the local mentoring collaboratives to increase matches
o Encourage
heads/cabinet to be mentors

!II1f!1
2. Increase the number of programs registered with MM to 200. (Currently
there are 163 programs registered)
[MCSC priority #1-Public Relations]
[MCSC
#3Partnersh

o Promote program registration at the 2004 Mentoring Regional Meetings
~om

e -~~

o Revise Mentor Michigan Information sheets to include program registration
information.
~~'!:."~"'~~~

~om · re ·

o Promote program registration through the local mentoring collaboratives
3. Establish Michigan's Mentoring Advocacy Network and develop a mentoring
public policy agenda.
[MCSC priority #3- Strategic Partnerships]
o Recruit 150 members

~

4. Increase the capacity of mentoring organizations to recruit, screen, train,
manage, and retain mentors.
[MCSC priority #1- Public Relations]
[MCSC priority #3- Strategic Partnerships]
o Conduct 2 series of regional trainings that focus on the National Elements
ofEffective Practice

·s

•

. &lt;

I

.

·,

�5. Establish the Mentor Michigan Leadership Council
[MCSC priority #]-Public Relations]
[MCSC priority #3 -Strategic Partnerships)
o Council to be named in J
2005

o

Establish goal of securing funding, serving as champions, public awareness

6. Develop a comprehensive year round public awareness and mentor
recruitment campaign.
[MCSC priority #]-Public Relations]
o Develop the public awareness campaign
o Promote the brand
o Secure promotional items for recruitment
o Secure resources for the campaign
7. Continue to collect statewide mentoring data through the Mentor Michigan
Census (MMC)
[MCSC priority #1- Public Relations]
o Increase the number of programs that are completing the Mentor Michigan
Census to at least 150.

8. Develop a fund development plan
[MCSC priority #2- Funding]
o Raise $500,000 to support Mentor Michigan
•
Hudson Webber
_'iusetE$SO~ . 00
•
WK Kellogg
CS Mort
•
9

�•

Other

9. Develop Mentor Michigan sustainability plan
[MCSC priority #1 -Public Relations]
[MCSC priority #2- Funding]
[MCSC priority #3 - Strategic Partnerships]

10

�Michigan Citizen Corps Goals
1. Increase the reach of the Michigan Citizen Corps.
[MCSC Ongoing Priority- Diversity)
[MCSC priority #1- Public Relations)
[MCSC priority #3- Strategic Partnerships)
o Increase the number oflocal Citizen Corps Councils to 55 (currently 44)
o Have 5,000 citizens receive CERT training
o Expand CERT to five additional colleges or universities
o Promote the teen CERT training through Washtenaw County's
Citizen Corps Council
o Complete CERT training for staff at Comerica Park, Ford Field,
Joe Louis Arena, and Fox Theatre including a community-building ,
focus.

o Have one of Michigan's eight biohazard regions register as a
Medical Reserve Corps site.
o Complete the translation of the CERT Student Trainer Manual into
Arabic.

o Provide support to Volunteers in Police Service, Neighborhood
Watch Program, and Fire Corps.
2. Expand the outreach efforts of the Michigan Citizen Corps.
[MCSC priority #1- Public Relations)
[MCSC priority #3- Strategic Partnerships)
o Establish a listserv for Citizen Corps Council contacts to exchange
best practices.

o

Hold a state conference for all Citizen Corps Councils and affiliate
programs.

o

Continue coordinating with county and local community associations
to inform communities of funding and benefits of Citizen Corps.

Ulf bmg
o

Continue to coordinate closely with Michigan State Police Division of
Emergency Management and State Homeland Security Advisory
Council to promote all citizen preparedness for the State of Michigan.

:On omg
o

Seek $50,000 in funding to establish a database of Citizen Corps and
affiliate program volunteers.

11

�o

Coordinate with Citizen Corps National to formulate a plan to all
states can take advantage of the recent national hurricane callout of
Citizen
volunteers.

3. Develop and enhance support, training, and systems for Michigan Citizen
Corps grantees.
[MCSC priority #3- Strategic Partnerships]
o Complete site visits to all Citizen Corps grantees
for
effective site visits.
o

Develop and implement systems for monitoring and supporting
Michigan Citizen Corps grantees that meet state and federal
requirements.

12

�Learn and Serve Michigan Goals
1. Broaden the leadership and dialogue on service-learning and civic
engagement
[MCSC priority #1- Public Relations]
[MCSC priority #3 -Strategic Partnerships]
o Support the Michigan Coalition for Civic Education by hosting a press
conference to announce the Coalition.

~~WJI

o Invest in school administrators by providing financial support for
conference attendance as well as training and resources to create
champions for service-l ... cuu..uJ,5

o Collaborate with the Michigan Department ofTreasury around the new
Merit
Service

2. Develop innovative partnerships to broaden and deepen the use of servicelearning
[MCSC Ongoing Priority- Diversity]
[MCSC priority #3- Strategic Partnerships]
o Strengthen alliances with the 5 ISD/ hi

13

i ·: ·

�o

teaching tool, and the ~9Jiection: of data based on 011-gofq~
assessments.
Develop strategic alliances with Comprehensive School Health
Coordinators through the Michigan Department of Education
t~e

o

Strengthen alliance with MDE Character Education Consultant to enhance
connections between servi
and character education

o

Build new and strengthen existing partnerships with RSVP programs and
other senior citizen networks in order to place senior volunteers in schools
through the SaY es
·
Youth
in S ·
initiative.

o

Partner with the Department of Treasury to provide outreach around the
Merit C
Service

.

.

.

ol Health Coordinators, Jackson County teaclitets·a·n.d
14

�f

3. Secure and disseminate research on the efficacy of service-learning
[MCSC priority #1- Public Relations]
o Contract with Public Sector Consultants to conduct a scan of the
prevalence of service-learning and community service in the state of
Michi

o

Continue to work with RMC Research to study the impact of serviceon student achievement
and on ·..··"''-''J'"..,J'I-'

4. Provide professional development and support to the service-learning field
[MCSC priority #1- Public Relations]
[MCSC priority #3 -Strategic Partnerships]
o Convene (quarterly) an ad-hoc group of service-learning practitioners
to inform the creation of needed resources for professional

0

o

Co-sponsor a statewide institute on service-learning for 350

15

., &lt;
•

�o

Maintain Iistservs for practitioners, intermediate school districts, and
administrators.

o

Continue to publish the service-learning toolkit and distribute to 300
subscribers.

o

Create a Teacher Fellows Program for 10 teachers to provide intensive
professional development and create a cadre of expert service-learning
practitioners.
~ .,. ·

~l.lllm~

.. }

o

Partner with the Michigan Campus Compact to provide mentors for 5 '
pre-service teachers.

o

Work with Treasury and/or MDE staff to provide targeted PD through
Service Hours
and with the Merit
rPrl1111rP11nPTlt

5. Support and enhance service-learning recognition opportunities
{MCSC priority #1- Public Relations]
{MCSC priority #3- Strategic Partnerships]
o Continue to provide annual service-learning awards to the practitioner
of the
and the school
·ect of the

0

o

Promote and publicize service-learning and Learn and ServeMichigan through three presentations at educational conferences, five
displays at educational conferences and through partnerships with state
and local educational initiatives.

16

�6. Provide targeted support to grantees to move them along a sustainability
continuum from planning to institutionalization
o Provide pre and post assessment of programmatic strengths and areas
for improvement utilizing the newly developed quality and
·
index.

o Hold a symposium' on the sustainability of service-learning for 12
teams of K -12 stakeholders from
districts

7. Seek non Corporation for National and Community Service Commission
funding sources
[MCSC priority #2- Funding]
o Seek private funding to support research, resource development and
professional development.

o Work with MCSC Fund Development Committee to develop and
implement fundraising strategy.

17

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                    <text>Learning that Lasts: How Service-Learning Can Impact Student Achievement and
Build a Culture of Learning
August 17, 2005

Lansing, Michigan

8:30

Registration and Continental Breakfast

9:00

Welcome and Overview of the Meeting

9:15

Back to Basics - Why Service-Learning?
Current Educational Issues
What the research says
Status of service in Michigan

10:00

Workgroup I - Sharing existing practices

10:30

Sharing existing practices report back

11:00

Workgroup II - Building level strategies

11 :30

Building level strategies report back

12:15

Lunch

1:00

Next Steps for the network

2:30

Adjourn

�MICH I GAN

COMMUNITY

SERVICE

Service-Learning Teacher Fellows
Program Overview

COMM I SSION

The mission of the Service-Learning Teacher Fellows program is to promote excellence
in service-learning programs and provide peer leadership to the field in Michigan and
throughout the nation.
The Service-Learning Teacher Fellows will be a corps of experienced teachers who run
exemplary service-learning projects and who are willing and able to share their expertise
and enthusiasm with their peers. The Fellows are respected members of their school
district's service-learning team. They will mentor and train teachers and administrators
in effective service-learning practices, write curricula, publish articles, and promote the
use of service-learning as an effective teaching tool. In the inaugural year, the Michigan
Community Service Commission (MCSC) will select ten Fellows to participate.
The Fellows will receive a cash award, ongoing leadership training, and invitations to
participate in a variety of Fellows activities. In exchange, the Fellows will make a twoyear commitment to contribute to the promotion and development of service-learning at
the local, state, and national levels. Each Fellow will also complete the required
activities outlined below.
Potential Fellows will apply through a competitive process managed by the MCSC.
Applicants not selected will not receive financial awards, however, they will be invited to
attend some of the Fellows activities.
Program Outcomes
Outcome 1: Each Fellow will participate in activities hosted by the MCSC designed to
promote professional development as a service-learning expert.

•
•
•

Attend annual gathering ofFellows (required).
Participate in one state or national service-learning training opportunity
(required).
Engage in quarterly meeting or conference call to strengthen practice, reflect on
experiences, and share learning with other Fellows and peers.

Outcome 2: Each Fellow will serve as a resource to their local service-learning team.

•
•

Use service-learning as a teaching strategy and consistently utilize the Eleven
Essential Elements of Effective Service-Learning (required).
Work in partnership with local school district's service-learning coordinator
(required).

Page 1 of 4 - June 9, 2004

�•
•
•
•
•

Train teachers in service-learning in their school, county, and other counties
(required).
Write a minimum of one service-learning lesson plan or project for their district
(required).
Serve on the local service-learning advisory board (recommended).
Host visitors from in and out of state who want to observe exemplary servicelearning programs (recommended).
Collaborate with local higher education institutions to integrate service-learning
into pre-service and in-service teacher education programs (recommended).

Outcome 3: Each Fellow will generate two positive media events or articles that are
published in local, state or national outlets each year.

•

•

Generate two positive media events or articles (required). For example, have
media and local elected officials attend service-learning events, publish articles,
etc).
Write/collaborate on service-learning articles to enhance the field
(recommended).

Outcome 4: Each Fellow will mentor two teachers or one teacher team each year and
create resources to support other teachers.

•
•

Act as a consultant and provide technical assistance to at least two other teachers
or one teacher team as they develop service-learning programs (required).
Replicate exemplary service-learning programs by working with other teachers to
help them establish programs (recommended).

Applications

The criteria for selecting individuals to be Fellows is as follows:
0

has received some training in service-learning,

0

has leadership experience,

0

is a classroom teacher in a Michigan public school,

0

has implemented a service-learning project that conforms to the Eleven Essential
Elements ofEffective Service-Learning (see attached),

0

is interested in growing professionally,

0

is nominated by their local school district and has a commitment from them to
support their participation with 4 days of release time,
can commit to participating in the orientation and training.

Page 2 of 4 - Jun e 9, 2004

�Learn and Serve - Michigan
Service-Learning Teacher Fellows Application

Name:
School Name:
School Address:
City:

State:

School Phone:

School Fax:

Zip :
E-Mail:

(area code)

School District:
Subjects Taught:

Grade Level(s):

Home Address :
City:
Home Phone:

State:

Zip:

Home Fax:

E-Mail:

(area code)

Please answer all of the questions on this application. Limit your responses to 5 singlesided pages, double-spaced in 12-point font with 1 inch margins. Applications must be
typed. One complete paper copy with supporting letters and answers to questions 1-4
must be submitted.
In addition to this application, please submit three letters of recommendation one from
each of the following:
• a student (who was in your class within the last two years)
• a colleague who has seen you teach
• a principal, or superintendent
The letters of recommendation should address your teaching style, service-learning
qualifications, and leadership abilities. List your references below.

Page 3 of 4 - June 9, 2004

�Fellows Application
Page 2.

1.

Student:
Grade:

2.

Class enrolled with you:

Colleague:
School:

3.

Principal/Superintendent:
Title:

Teacher Fellows Application Questions
Please answer the following questions completely using no more than 5 single-sided
pages, double-spaced in 12-point font with 1 inch margins.
1. Describe your most memorable experience engaging your students in servicelearning. Answer the following questions related to the Eleven Essential
Elements of Effective Service-Learning in relationship to your project.

a What need did your students meet in the community?
a What curricular objectives did the students meet through service-leanling?
a How did your students reflect throughout the service-learning experience?
a How was youth voice incorporated into your project?
a What community partnerships did you and your students establish?
a How did you plan for the service-learning project?
a How did you prepare students for their service-learning experience?
2. Write a brief statement regarding your leadership experience (training colleagues,
writing articles, etc.) and your professional aspirations.

3. Describe what you see as the academic and personal benefits derived by students
when they engage in service-learning.

4. What is your personal motivation for being a Service-Learning Fellow?

Page 4 of 4 - June 9, 2004

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                    <text>MICHIGAN

Michigan Community Service Commission
2005 Retreat
September 22-23, 2005
Garland Resort
Lewiston, Michigan

COMMUNITY

SERVICE

COMMIS S I O N

INTERNAL Agenda
September 22 - Day One
11:30 a.m.

Lunch prior to meeting

Kestrel Room

12:00 p.m. to 5:00p.m.

2005 MCSC Commissioner Retreat

Kestrel Room

Dan -

Will give welcome and briefMCSC funding update.
Introduce new Commissioners - Bios are under TAB 1.
Will lead introductions. SEE SEPARATE RETREAT AGENDA.

5:00 p.m.- 6:00 p.m.

Free Time to Check into Your Room

6:00p.m. -7:00p.m.

Reception

Peregrine Room

7:00 p.m.- 9:00 p.m.

Dinner and Follow-up Discussion

Peregrine Room

September 23 -Day Two
7:00 a.m.- 8:00 a.m.

Breakfast

Peregrine Room

8:00 a.m.- 12:00 p.m.

MCSC Quarterly Meeting

Kestrel Room

I.

Welcome and Introductions- Chairperson Mulhern

(TAB 1)

Bob Kahle is the only new attendee today. Two board members won't be present today as
they had to depart this morning.

II.

Review &amp; Approval of May 20, 2005 Minutes- Chairperson Mulhern

III.

Standing Committee Reports
A.

Executive Committee - Chairperson Mulhern
1.

Review Executive Committee Meeting of August 26, 2005

(TAB 2)

(TAB 3)

�IV.

Updates on Progress and Challenges
A.
B.
C.
D.

E.
F.
G.
H.

I.

J.
V.

Volunteer CenterNIG Update - Bob Kahle
(TAB
Executive Directors Report - Janet Lawson
(TAB
Report from Staff Retreat - Janet Lawson
Mentor Michigan- Paula Kaiser/Amber Reiss
(TAB
1.
New Mentor Michigan Coordinator (Amber Reiss)
2.
Mentoring Standards (POWER POINT PRESENTATION BY AMBER)
3.
National Mentoring Month - January
4.
Funding Update
(TAB
Review ofMCSC Budget and Audit Resolution - Garry Gross
CMA/Serve Michigan Update - Kyle Caldwell
Cross Stream Training- October 20-21, 2005 - Megan Sargent
AmeriCorps - Paula Kaiser
(TAB
1.
Standards
2.
Rulemaking
Service Learning
1.
Public Sector Exec. Summary of Service Learning - Jeanine Yard (TAB
2006 Governor' s Service Awards - Mary Grill

4)
5)
6)

7)

8)

9)

New Business- Chairperson Mulhern
A.
B

Report Out
Adoption of Recommendations (approval item if anything comes out of retreat)
1.
Commissioner Invites
1. Cross Stream Training - Oct. 20-21 in Lansing
ii. AmeriCorps Member Celebration- November 9 in Detroit (HAND OUT
WITH AGENDA FOR CELEBRATION AND BOARD MEETING)

VI.

Public Comment- Chairperson Mulhern

VII.

Adjourn - Chairperson Mulhern

12:00 pm

Buffet Lunch will be served

REMINDER:

The next meeting will be on Wednesday, November 9,from
9:00-2:30 pm, at Cadillac Place in Detroit. This meeting will be
held in conjunction with the AmeriCorps Member Celebration.

2

Kestrel Room

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                    <text>Page 1 of 1

Support Hurricane Katrina Relief Efforts

www.michigan.gov

Release Date: September 02, 2005

(To Print: use your browser's print function)

Last Update: September 15, 2005

Support Hurricane Katrina Relief Efforts

Michigan Citizens: How you can help Katrina victims -The State of Michigan official
site with information on how you can help the hurricane victims.

Michigan Communities Taking in Katrina Evacuees Need Your Help -Learn how
you can help local communities that are taking in Katrina evacuees. Information is listed
alphabetically by county.

Volunteer Centers- Volunteer Centers all over the state are playing a critical role in Katrina relief
efforts . If you are interested in seeing what your local community is undertaking to help the Hurricane
victims, contact your local Volunteer Center. Find the Volunteer Center in your area by clicking
here or on the link above or by calling 1-800-VOLUNTEER.

Tips for reaching and teaching children in the wake of Katrina -The National
Service-Learning Clearinghouse has a variety of resources and tools to help students and teachers
develop a service-learning or community service project to assist with the Hurricane Katrina relief
effort. Here you will find lesson plans on fund raising, hurricanes, floods, and the culture of the areas
affected ; organizations to join; and stories of what students are doing to help . An opportunity to submit
ideas and stories regarding the relief effort is also included.
The United Way's tips for making donations following a disaster -United Ways
often receive many calls from people wondering what they can do to help during times of crisis and
disaster. Here are some simple tips on what is helpful and what isn't.
Don't be taken in by disaster scams- Michigan's Attorney General provides a Consumer
Alert.

Copyright © 2005 State of Michigan

http://w3 .michigan. gov/printerFriendly/0,168 7, 7-13 7-6 i 5 8-125 518--,00 .html

9/15/2005

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                    <text>MICHIGAN COMMUNITY SERVICE COMMISSION
Funding Data - 1992-2006
Aggregate and Per Year
MCSC Programs Aggregate Data 1992-2006

State
Funds

Michigan's AmeriCorps
Learn and Serve - Michigan - Community Based
Learn and Serve - Michigan - School Based
Volunteer Investment Grants
Michigan's AmeriCorps Promise Fellows
Governor's Service Awards
Mich igan Citizen Corps
Make A Difference Day
Mich igan CARES*
Youth Poster Contest
Other Grants

0
0
0
5,282,071
0
0
0
0
0
0
0
Totals
5,282,071
*$455,000 1n pnvate funds were granted through th1s program
MCSC Programs 05-06

Mich igan's AmeriCorps
Learn and Serve - Michigan - School Based
Volunteer Investment Grants
Mich igan Citizen Corps
Governor's Service Awards
Total

MCSC Programs 04-05

(

-.
Mi-chigan's AmeriCorps
Le.arn and Serve - Michigan - School Based
Volunteer Investment Grants
Michigan Citizen Corps
Governor's Service Awards
Total

State
Funds

0
0
n/a
0
0
0
State
Funds

0
0
278,100
0
0
278,100

"*Program still 1n progress as of 7/05
MCSC Programs 03-04

Michigan's AmeriCorps
Learn and Serve- Michigan- School Based
Volunteer Investment Grants
Michigan Citizen Corps
Governor's Service Awards
Total

State
Funds

0
0
780,095
0
0
780,095

Number of
Programs
224
78
158
107
41
n/a
42
2,651
25
n/a
n/a
3,326

Participants &amp;
Volunteers
146,262
13,979
197,083
n/a
7,577
2,479
n/a
398 ,642
n/a
1,746
n/a
767,768

Match
Funds
4,648,485
647,608
n/a
0
0
5,296,093

Number of
Programs
21
26
n/a
0
n/a
47

Participants &amp;
Volunteers
tbd
tbd
n/a
n/a
n/a
0

Federal
Match
Funds
Funds
5,167,409
4,497 ,010
1,054,954
953,067
0
278,100
782 ,397
0
0
0
6,902,873
5,830,064
..
$2.2 m11/1on m awards

Number of
Programs
19
33
10
23
n/a
85

Participants &amp;·
Volunteers
tbd *
35,883
n/a
n/a
260
36,143

Number of
Programs
13
34
17
19
n/a
83

Participants &amp;
Volunteers
12,139
52 ,258
n/a
n/a
150
64,547 ,

Federal
Match
Funds
Funds
51 ,803 ,335 42 ,389,516
1,243,927
1,210,363
4,370 ,269
4,718,794
6,257,470
0
799,514
471 ,928
0
0
1,562 ,520
0
0
0
124,369
180,000
0
0
2,698,625
1,166,733
62,624,626
56,372,737

Federal
Funds
5,683,493
781,073
0
377,549
0
6,842,115

Federal
Funds
2,296,447
889,411
0
402,574
0
3,588,432

Match
Funds
2,071 ,935
995,475
780,095
0
0
3,847,505

...

-'

All data is compiled from grant reports submitted to the Michigan Community Service Commission or from
statistics compiled by the Michigan Community Service Commission . Revised 7/05

�STATE OF MICHIGAN

JENNIFER M. GRANHOLM, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
Chairperson
Daniel G. Mulhern

1048 Pierpont, Suite 4
Lansing, Michigan 48913
Telephone : (517) 335-4295
Fax: (517) 373-4977
www.michigan.gov/mcsc

Executive Director
Janet Lawson

MEMORANDUM

TO:

Allen Williams, Director Internal Audit Division
Michigan Department of Labor &amp; Economic Growth

FROM:

Paula Kaiser Van Dam, Deputy Director
Michigan Community Service Commission
Garry Gross, Director of Administration
Michigan Community Service Commission

RE:

OAG Memo No. 13 - MCSC Preliminary Audit Findings

DATE:

April 28, 2005

After reviewing the Memo from the Office of Auditor General, the Michigan Community
Service Commission (MCSC) offers the following responses to the preliminary findings. The
review found one finding that they considered to be a reportable condition for inclusion in the
audit report. The finding was that DLEG's (MCSC) controls over the AmeriCorps program did
not ensure compliance with the federal laws and regulations regarding matching, level of effort,
and earmarking and subrecipient monitoring.
We do agree with the fact that a small number of our programs did not meet the match required
of them in the grant document but we disagree with the finding listed above. All of our
programs do in fact meet and exceed the minimum federal matching requirement. The finding
that the auditor noted in the report was on MCSC's required match. This match is determined by
the number of years that an AmeriCorps program has been in existence. In some cases,
programs are required by MCSC to provide 95% match in part of the grant. This is well above
the required federal match of33%.
As part of our overall grant administration, MCSC monitors the match level through the year and
works closely with the programs to ensure that the required federal match is met. However, in
some cases the program cannot meet the higher state required match for any number of reasons
and will ask for a lower match amount. MCSC as the grant administrator can and does make
match adjustments for programs when they have a valid reason for not meeting the state match

�Mr. Allen Williams
Page Two
April29,2005

requirement. In no cases, is a program allowed to match below the required federal amount.
MCSC has been issuing AmeriCorps grants for over 10 years and has followed this process.
It has been our policy to address the final match issues as part of the close out as many programs

wait until the end of the grant year to count all the match (in-kind and administrative). As a
result of this proposed finding, MCSC has made some adjustments to its current procedures,
which will address the match concerns earlier in the grant year to help avoid any future match
issues. MCSC will also work with our federal granting agency to clarify the match issue
variance process. Both the Deputy Director and the Director of Finance and Administration will
now be required to approve any match variances between the state and federal requirements and
also the final close out packet.
After reviewing our responses, you can see that while MCSC does need to tighten some controls
to ensure that our AmeriCorps Programs meet our graduated state match amounts, the program
did meet all federal match requirements and is not a reportable condition. If you have any
questions on this response or need any further information, please contact either Paula Kaiser
Van Dam at (517) 373-1376 or Garry Gross at (517) 373-8028.

�Finding Number:
Finding Title:

640511
AmeriCorps, CFDA 94.006

Management Views:

We partially agree with the finding and have
complied with the recommendation. We contend
that the program met the minimum federal match
percentages.

Corrective Action:

For part a., we have adjusted our procedures to
address match concerns earlier in the grant year to
help avoid any future match issues. We will
continue to work with our federal granting agency to
clarify the match issue variance process. Both the
Michigan Community Service Commission (MCSC)
Deputy Director and the Director of Finance and
Administration are now required to approve any
match variances between the state and federal
requirements and the final close out packet. For
part b. , MCSC has hired a second AmeriCorps
Program Officer which has enabled it to monitor all
programs and verify member eligibility prior to
enrollment. Also, the program officers now verify
the certification sheets in their review of the
programs.

Completion Dates:

Part a. March 31 , 2005; part b. December 31, 2003

Responsible Individual:

Garry Gross, Director of Administration,
Michigan Community Service Commission

�Purpose: To document the grant award sample items where the matching percentage as detailed in the grant
award did not agree with the approved grant budget.
Source: Grant award documents; WBRS
NOTE: This spreadsheet was e-mailed to Paula Kaiser Van Dam; Garrv Gross; and Kevin Reeves

Grantee
Underground RR
BHK
SLIM
SLIM
Ionia Co lSD
Charlotte/Emmet lSD
Regents of U of M
Young Detroit Builders
Young Detroit Builders
Branch lSD
Branch lSD
Good Samaritan

Grant#
125/02
142/03
152/03
152/03
107/02
144/03
163/03
162/03
162/03
173/04
173/04
197/05

Award
Type
Competitive
Formula
Formula
Competitive
Competitive
Formula
Formula
Formula
Formula
Formula

CNCS approved
Actual
Grantee Match% Grantee Match%
44 .68%
50%
75.89
73.42
23.94%
20 .52%
55.13
48.70%
55.78%
49.49%
67.38%
66.33%
70.59%
75%
15.61 %
20%
76.14
50.22%
87.66%
81 .36%
29.31 %
24 .05%
30%
23%

Match
Category
Operational
Operational
Member Support
Operational
Operational
Operational
Operational
Member Support
Operational
Operational
Member Support
Operational

PER
Reviewed
Jun-03
Dec-04
Nov-03
Nov-03
Mar-03
Jun-04
Dec-04
Sep-04
Sep-04
Jan-05
Jan-05
Mar-05

Reference
X.6.SI. 60-63
X.6.SI.64-68
X.6.SI.69-72
X.6.SI.69-72
X.6.SI.73-79
X.6.SI.80-84
X.6.SI.85-90
X.6.SI.91-95
X.6.SI.91 -95
X.6.SI.96-101
X.6.SI.96-1 01
X.6.SI.1 05a

Questioned
Cost
2,968.47
$
6,239.47
$
4,928.48
$
4,351 .83
$
3,198.67
$
1,836.68
$
$ 14,594.39
2,800.40
$
$ 28,704.19
2,797.80
$
5,456.34
$

$

$

77,876.72

X.6.SI.63
X.6.SI.67
X.6.SI.72
X.6.SI.72
X.6.SI.78
X.6.SI.83
X.6.SI.88
X.6.SI.95
X.6.SI.95
X.6.SI.99
X.6.SI.99

X.6.SI.63a-b
X.6.SI.68a-b
X.6.SI.72a-b
X.6.SI.72a-b
X.6.SI.79a-b
X. 6.SI.84a-b
X.6.SI.89
X.6.SI.95a-c
X.6.SI.95a-c
X.6.SI.1 01 a-b
X.6.SI.1 01 a-b

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Income:
Total Sponsorships
In-kind Sponsorship (Marygrove College)
Tickets Purchased
Total Income

$262,000

-2,~00 ,

4,100
263 ,t500

Expenses:
$44,428
Hyatt Regency Expenses (receptions, dinner, audio visual, etc.)
Contracted Services (photographer, florist, public relations, online services, signer)
15,578
10,433
Printing/Design
5,000
Video Production
2,370
Awards and Engraving
10,000
Cash Award to Carter Winner
2,350
Office Supplies and Postage
2,021
Staff Mileage
641
Misc. (certificate folders, emcee transportation, PR Newswire)
3,000
Outstanding Expenses
$95,821
Total Expense (estimated)
Net:
Tentative Amount to be Transferred to the ConnectMichigan Alliance
Tentative Amount to be Utilized by the MCSC

$167,779
$83,889.50
83,889.50

�~ovemor's
A~eAwards

~

CARTER '':.
PARTNERSHIP\_1)

AWARD=~~~F

Recommendation for the MCSC Portion

Mentor Michigan Fund
• Kahle Research Solutions - $45,000
• Mentor Michigan brochure and other publications - $8,500

$48,889

Professional Development Fund
• Commissioner and staff retreats - $10,000
• Business travel - DM, JB, JL- $10,000
• Association memberships- $5,000

$25,000

Governor' s Service Awards Fund

$10,000

Total

$83,889

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                    <text>MICHIGAN COMMUNITY SERVICE COMMISSION
Comparative Financial Statement!FY 05 2nd Quarter
As of August 31, 2005
Percent of Fiscal Year Elapsed: 88%
STATE FUNDS
Budget
Actual

FEDERAL FUNDS
Budget
Actual

PRIVATE FUNDS
Budget
Actual

TOTALS
Budget
Actual

REVENUES
Current Year
Prior Year Carryover

967,800
0

927,800
0

5,921 ,400
30,455

5,921,400
30,455

145,000
119,136

145,000
119,136

7,034,200
149,591

6,994,200
149,591

Total Revenues

967 ,800

927,800

5,951,855

5,951,855

264,136

264,136

7,183,791

7,143,791

Program
Operational

0
0

0
0

5,421,809
0

5,421,809
0

100,000
0

72,850
0

5,521 ,809
0

5,494,659
0

Total Sub Grants

0

0

5,421,809

5,421,809

100,000

72,850

5,521,809

5,494,659

0
0
0
0

680,000
153,755
101,017
5,000

535,396
186,931
113,294
2,260

SUB-GRANTS

OPER. EXPENDITURES

'

0

SALARY &amp; WAGES
Salaries/Wages
Retirement
Insurance
Early Out/Term. Leave

470,176
107,755
60,929
5,000

372,214
104,680
51,618
2,260

209,824
46,000
40,088
0

163,182
82,251
61 ,676
0

Total Salaries/Fringes

64_3,860

530,772

295,912

307,109

0

0

939,772

837,881

Telecommunications
Utilities
Other Services/Fees
Mail and Postage
Cont., Seminars
Office Supplies/Printing
Data Processing Supplie
Rentals for Space
Equip. Lease
Misc. Other
Travel
Equipment
MDLEG Fees

11,250
7,200
18,000
5,000
6,990
17,500
0
96,000
3,600
0
13,900
4,500
140,000

6,683
5,852
8,744
4,809
910
16,598
0
93,579
2,967
0
2,980
0
100,996

9,124
0
21 ,800
9,500
30,500
15,600
0
0
3,600
0
16,540
0
127,500

7,354
0
51' 116
3,420
4,841
12,423
0
0
2,967
0
15,457
0
3,761

3,000
0
45,000
10,000
25,000
6,136
0
6,000
1,500
62,500
5,000
0
0

0
0
2,376
0
7,046
1,239
0
0
0
0
0
0
0

23,374
7,200
84,800
24,500
62,490
39,236
0
102,000
8,700
62,500
35,440
4,500
267,500

14,037
5,852
62,236
8,229
12,797
30,260
0
93,579
5,934
0
18,437
0
104,757

Total CSS&amp;M

323,940

244,118

234,164

101,339

164,136

10,661

722,240

356,118

GRAND TOTAL

967,800

774,890

5,951,885

5,830,257

264,136

83,511

7,183,821

6,688,658

CSS&amp;M (Note #1)

Remaining allocation-Budget

152,910

121,598

Note #1

CSS&amp;M is Contractual Services, Supplies, &amp; Materials

Note #2

State Funds - Actual reflect a budget decrease in the amount of $40,000.

Note #3

180,625

455,133

Federal grant numbers will not include Learn &amp; Serve School Based , CHESP and Citizen Corps grants and administration.
These funds are recovered from other agencies and create a "zero" effect on the spreadsheet.

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                    <text>JENNIFER M. GRANHOLM, Governor

MICHIGAN COMMUNITY SERVICE COMMISSION
1048 Pierpont, Suite 4
Lansing, Michigan 4891 3
Telephone : 517.335.4295
FAX: 517.373.4977
www.michigan .gov/mcsc

Chairperson
Daniel G. Mulhern
Executive Di rector
Janet Lawson

MEMORANDUM

TO:

Members of the Michigan Community Service Commission Executive
Committee

FROM:

Janet Lawson, Executive Director

DATE:

September 7, 2005

RE:

Summary of August 26,2005 Meeting

The following is a summary of the meeting of the Michigan Community Service Commission
Executive Committee held via conference call on Friday, August 26, 2005 .
The meeting was called to order at 10:00 a.m. Members present: Daniel Mulhern, Chair;
Russ Mawby and Meg Smith. Staff present: Janet Lawson, Janice Harvey, and Joan
Bowman.
Retreat and Board Meeting Agenda
Janet Lawson went through the agenda for the September 22-23 Board Meeting and Retreat.
There will be several new Commissioners at the meeting. In the past, we have held New
Commissioner Orientation prior to the meeting starting. One-on-one meetings will be
scheduled with each of the new Commissioners after the board meeting to go through
orientation materials. Staff will report out on goals from the last year and Commissioner
goals will be discussed. Russ Mawby suggested that the goals should focus around the board
mission which is related to volunteerism. He gave three suggestions:
1. Join forces with United Way. How can we collaborate with United Way on

volunteerism and mentoring.
2. Look at where we are with volunteer centers. We also have community foundations in
every area of the state. By working with United Way and the community foundations
there is a potential to have volunteer centers in every community. Working with
CMA and VCM, there should be a goal to have volunteer centers statewide. Campus
Compact can get students engaged in community service. Albion College, for

�example, is initiating a mentoring program for their students. Every college should be
members of Campus Compact.
3. Work with Learning to Give which is putting experience ofvolunteering in K-12
education.
Russ has agreed to speak at the Retreat on these issues.
Staff Recommendations for Learn &amp; Serve School-Based Funding
Angelia Salas gave background on the applications that were received and explained the three
categories of funding (implementation, institutionalization, and ISD/Higher Education
partnerships). The MCSC received 25 renewal applications. The staff reviewed the 25
applications and are recommending al125 for funding.

Members reviewed the staff recommendations outlined in a memo from Paula Kaiser dated
August 24, 2005 . Chairman Mulhern asked for a motion to support the staff
recommendations for the Learn and Serve-Michigan School-Based grants. Commissioner
Mawby moved to support the motion and Commissioner Smith seconded the motion. The
motion passed unanimously.
Update on MCSC Initiatives
Janet Lawson gave an update on the MCSC funding. The legislature has not met yet on the
budget. Several Commissioners will be leaving the MCSC this year due to term limits. The
Executive Committee is losing two members (Vivian Pickard and Meg Smith) so new
members will need to be appointed. There were four regional Mentor Michigan Training
Sessions around the state held over the last two month where standards for mentoring
programs were discussed. Ms. Lawson shared that John Hancock will be giving Mentor
Michigan $100,000 each year for the next 2 years and the Detroit Pistons will be participating
during Mento ring Month in January. Ken Bensen and Janet Lawson have also met and will
be working on a mentoring program for Habitat volunteers. There is also discussion with
Oakland University and the Michigan' s Women Commission for an e-mentoring program.
Janet went over the GSA Financial Summary and the Executive Committee supported the
recommendations for the proceeds.

The meeting was adj oumed at 11: 10 am.

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                    <text>M I CHIGAN

COMMUNITY

SERVICE
COMMISSION

Michigan Community Service Commission
2005 Retreat
September 22-23, 2005
Garland Resort
Lewiston, Michigan

DRAFT - Agenda
September 22 - Day One
10:00 am- Orientation for new Commissioners???????
11 :30 a.m. -Lunch prior to meeting- Location ???
12:00-1:15 p.m.- MCSC Quarterly Meeting
I.

Welcome and Introductions- Chairperson Mulhern
(introduce new Commissioners)

II.

Review &amp; Approval of May 20, 2005 Minutes - Chairperson Mulhern

III.

Standing Committee Reports

IV.

A.

Executive Committee- Chairperson Mulhern

B.

1.
Review Executive Committee Meetings of August 26, 2005
2.
Review Retreat Agenda
Fund Development/PR Committee Reports ????

Updates on Progress and Challenges -Janet Lawson
A.
B.
C.

D.
E.
F.
G.
H.

I.

Report from StaffRetreat
Volunteer CenterNIG Update - Bob Kahle
Review ofMCSC Budget and Audit Resolution- Garry Gross
CMNServe Michigan Update - Kyle Caldwell ???
Rulemaking - Janet Lawson
Summary ofCNCS New Strategic Plan - Janet Lawson
Cross Stream Training - October 20-21, 2005
Mentor Michigan
1.
New Mentor Michigan Coordinator- Amber Reiss
2.
Mentoring Standards
3.
National Mentoring Month- January
AmeriCorps
1.
Standards
2.
!CHAT- Art Kirk

�J.

K.
L.

Service Learning
1.
Public Sector Executive Summary of Service Learning
Governor's Service Awards - Mary Grill
Key Information Binder Updates - Mary Grill

Recess of MCSC Quarterly Meeting for MCSC 2005 Commissioner Retreat
1:30 p.m. to 5:00 p.m.- 2005 MCSC Commissioner Retreat
5:00p.m.- 6:00p.m.- Free Time to Check into Your Room
6:00p.m. -7:00p.m.- Reception
7:00p.m.- 9:00p.m.- Dinner (celebrate outgoings, new opportunities (Kari) and thank Ken
Whipple)

September 23 -Day Two
7:00a.m. to 8:00a.m.- Breakfast at Dining Room
8:00 a.m. to 2:00 p.m.- MCSC Commissioner Retreat Reconvenes
12:00 p.m.- Buffet Lunch will be served
2:00-3:00 p.m.- MCSC Quarterly Meeting Reconvenes
V.

New Business - Chairperson Mulhern
A.
B
B.

Report Out
Adoption ofRecommendations (approval item)
Commissioner Invites
1.
Cross Stream Training- Oct. 20-21 in Lansing
2.
AmeriCorps Member Celebration - November 9 in Detroit

VI.

Public Comment- Chairperson Mulhern

VII.

Adjourn - Chairperson Mulhern

REMINDER:

The next meeting will be on Wednesday, November 9, from
9:00-2:30 pm, in Detroit. This meeting will be held in
conjunction with the AmeriCorps Member Celebration.

2

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                    <text>Michigan Community Service Commission
Expiration Dates

~

Members that expire on 10-02-05
Rani Bahadur
(term limited)
Nancy Lenz
Dr. Russell Mawby
(term limited)
Dr. Donald Newport
Patricia Ryan O'Day
(term limited)
Jessica Pellegrino
Vivian Rogers Pickard
(term limited)
Meg Smith
(term limited)

Members that expire on 10-02-06
Rob Collier
Jimmie Comer
Pamela Faris
Christine Kwak
Daniel Mulhern
Bernard Parker
Al Swain
Michael Thomas
Thomas Watkins, Jr.
Kathy Young-Welch
Members that expire on 10-02-07
Wendy Acho
Elizabeth Bunn
Brenda Lawrence
Kari Pardoe
Dr. Jerry Seese
Shaun VanHorn
Ken Whipple

Updated April 22, 2005

(term limited)

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                    <text>CORPORATION FOR NATIONAL AND COMMUNITY SERVICE

Summary of New AmeriCorps Rule
The new AmeriCorps rule has four main goals:
•
•
•
•

Make the AmeriCorps program stronger;
Better leverage Federal dollars;
Increase AmeriCorps' stability and predictability; and
Position AmeriCorps for continued growth.

The following summarizes the most significant issues in the new rule:

Sustainability and Federal Share
The new rule has the following six main elements related to sustainability:
1. Incorporates the broad spectrum of sustainability criteria throughout the
Corporation's grant selection criteria.
2. Increases the weight of cost-effectiveness in the selection criteria, and makes
an applicant's budgeted Corporation cost per member service year (MSY) a
more meaningful factor in the selection process. In evaluating cost
effectiveness, the Corporation will take into account the goals, performance
outcomes, and the individual circumstances of programs and the communities
in which they operate, thereby considering both costs and benefits.
3. Increases the grantee share of program costs based on a predictable and
incremental schedule to a SO percent overall level by the lOth year in which
an organization receives an AmeriCorps operational grant for the same
program. Programs that cannot meet these requirements and that are
located in rural or severely economically distressed areas may apply for
permission to meet an alternative match requirement which would increase
the grantee share of program costs to a 35 percent overall level by the 10th
year.
4. Requires state commissions to develop and implement a sustainability
approach as part of their oversight function.
5. Targets a percentage of non-continuation AmeriCorps state and national grant
funds each year for new applicants.
6. Provides technical support to assist programs in meeting the increasing match
requirements.

Grant Selection Criteria
The new rule adjusts the Corporation's grant selection criteria to meet three
objectives:
1. To better align the selection criteria with elements that predict program
success;

OGC/063005

�2. To incorporate into the selection criteria greater emphasis on sustainability;
and
3. To provide transparency, predictability, and consistency for organizations
applying for AmeriCorps funds.
The new rule clearly describes the Corporation's grant review process, and sets out
the following basic criteria that the Corporation would apply in reviewing an
application for AmeriCorps funding:
•

•
•

Program Design, which would count for 50 percent of the score (down from
60 percent currently), including:
o The rationale for and approach of the proposed program;
o The member-related outputs and outcomes; and
o The community-related outputs and outcomes.
Organizational Capability, which would remain at its current 25 percent
weight, and
Cost-Effectiveness and Budget Adequacy, which would count for 25 percent
(up from 15 percent currently).

The new rule requires state commissions to rank the state competitive proposals
they submit to the Corporation .
Cost per Member Service Year (MSY) (formerly Cost per FTE)
Cost per MSY for Individual Programs

•

•

The new rule quantifies an individual program's Corporation cost per MSY as
the budgeted grant costs divided by the number of member MSYs awarded in
the grant (excluding child care and the AmeriCorps Education Award)
The Corporation will consider granting program requests to increase their
Corporation cost per MSY up to any percentage increase in their previous
year's minimum AmeriCorps member living allowance.

Average Cost per MSY for State Commissions

•

•

Average cost per MSY for state commissions will be the budgeted grant costs
for all the AmeriCorps programs in the commission's portfolio divided by the
total number of MSYs in the commission's portfolio of AmeriCorps programs,
including Education Award programs (excluding child care, the AmeriCorps
Education Award, and the commission administrative grants).
The Corporation will review the maximum average cost per MSY annually with
the increase in the member living allowance and other changes to program
costs in mind.

Corporation cost per member service year (MSY) is also included as one indicator
of cost-effectiveness in the selection criteria.
Member Service Activities

OGC/063005

�The new rule largely codifies and clarifies the Corporation's current guidelines and
grant provisions on member service activities and capacity-bu ilding . Specifically, the
new rule clarifies that AmeriCorps members may:
•
•

Perform direct service activities, and
Engage in other activities that build the organizational and financial capacity
of nonprofit organizations and communities, including volunteer recruitment
and certain fundraising activities.

In add ition:
•
•

Generally, grantees must include volunteer recruitment in their program
design unless unfeasible
AmeriCorps members may engage in fundraising directly in support of service
activities for up to 10% of their term of service

Tutoring Requirements
The new rule:
•

•

•

•

•

•

Confirms that the qualification requirements for tutors and other
paraprofessionals under the No Child Left Behind Act apply only to tutors who
are considered employees of the Local Education Agency or school under
state law, but do not apply to AmeriCorps members serving as tutors under
the sponsorship of an organization other than the school district.
Narrowly defines "tutor" for purposes of the regulations to include only
individuals whose primary goal is to increase academic achievement in
reading or other core subjects through planned, consistent, one-to-one or
small-group reading , or other small-group sessions, that build on students'
academic strengths and target students' academic needs.
Requires a member serving as a tutor (other than one considered under NCLB
to be employed by the LEA or school) either:
o To have a high school diploma (or its equivalent), or
o To pass a proficiency test that the grantee has determ ined effective in
ensuring that the member has the necessary skills to serve as a tutor.
Requires a member serving as a tutor (other than one employed by the LEA
or school) to successfully complete any pre- and in-service specialized
training required by the program.
Requires tutoring programs to show competency to provide tutoring service
through their recruitment, specialized training, performance measures, and
supervision .
Does not impose new requirements on members engaged in supplemental
academic support activities whose primary goal is something other than
increasing academic achievement. For example, providing a safe place for
children after school is not tutoring, even if some of the program activities
focus on homework help .

State Commission Flexibility to Operate National Service Programs
The Corporation 's current regu lations prohibit state comm issions from directly
operating any national service program receiving Corporation assistance . The new

OGC/063005

�rule relaxes this current restriction by prohibiting state commissions from directly
operating only AmeriCorps subtitle C grant programs and Senior Corps programs.

Performance Measures and Evaluation
The new rule:
•
•
•
•

Codifies current Corporation requirements for performance measures;
Requires at least one set of aligned measures (one output, one intermediate
outcome, and end outcome) on the program's primary area of activity;
Requires independent evaluations to large state competitive and direct
grantees; and
Requires internal evaluations from smaller and EAP grantees.

OGC/063005

�</text>
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                    <text>Corporation for National and Community Service
Draft Strategic Plan for 2005-2010

NATIONAL&amp;

COMMUNITY
SERVICEtt1i

Help us chart our course.
Visit www.nationalservice.gov
to provide input.by August 31, 2005.

�The Corporation/or National and Community Service provides opportunities for Americans
ofall ages and backgrounds to serve their communities and country primarily through its
Senior Corps, AmeriCorps, and Learn and Serve America programs. Participants in the
Corporation 's programs contribute more than 200 million service hours to communities each
year. These programs, each with their own purpose and structure, are united for a common
purpose- engaging citizens dedicated to making their communities better.

Senior Corps is a network of programs- RSVP (Retired and Senior
Volunteer Program), Foster Grandparent Program (FGP), and Senior
Companion Program (SCP)- that uses the experience, skills, and talents of
more than 5000,000 volunteers age 55 and older to meet community needs.
More than half a million Senior Corps volunteers serve in more than 70,000
local nonprofits, public agencies, and faith- based organizations through the
three Senior Corps programs.

AmeriCorps is a network of national service programs-AmeriCorps*State
and National, AmeriCorps*NCCC, and AmeriCorps*VISTA-that meet
critical needs in areas such as education, public safety, health, and the
environment through partnerships with public agencies, nonprofits, faithbased and other local organizations. More than 70,000 AmeriCorps
members and 600,000 volunteers that they recruit tutor and mentor youth,
build affordable housing, teach computer skills, clean parks and streams,
operate after-school programs, and help communities respond to disasters.

Learn and Serve America is a grant program that supports servicelearning activities in schools and community organizations by helping
approximately one million students from kindergarten through college meet
community needs while improving their academic skills and learning the
importance and impact of good citizenship. Learn and Serve America
grants are used to create new programs or replicate existing programs, as
well as to provide training and development to
staff, faculty, and volunteers.

NATIONAL&amp;

COMMUNITY
SERVICEtttt

1201 NEW YORK AVENUE, NW, WASHINGTON , DC 20525
(202) 606-5000 (202-606-3472 TTY) WWW.NATIONALSERVICE.GOV

JULY 2005
UPON REQUEST THIS MATERIAL WILL BE MADE AVAILABLE IN ALT ERNATIV E FORMS FOR PEOPLE WITH DI SABILITI ES

�OVERVIEW
" Will yo u be a spectator, or a cit izen? To make a difference in thi s world , yo u mu st be invo lved. By
serv ing a hi g he r ca lling here or abroad, you'll make your li ves richer and build
a mo re ho peful future for our world. "
President George W. Bush
Remarks by the Presi dent at Calvin Coll ege Commencement, May 2 1, 2005

Through the programs of the Corporation for National and Community Service,
Americans are investing their time, energy, and talent in improving the lives of others and
strengthening their communities. In the process, they are building a more engaged
society and becoming leaders in civic life .
By uniting together and forging new social ties, Americans demonstrate the strength of
our character and renew our sense of purpose- to guarantee freedom by helping one
another. When we participate in service and volunteering, we express our patriotism and
citizenship while addressing critical local needs. As President Bush said in May 2005 to
the graduating class at Calvin College, "When you come together to serve a cause greater
than yourself, you will energize your communities and help build a more just and
compassionate America."
Participants in our programs tutor students, mentor children of prisoners, help elderly
seniors remain independent, restore trails, riverbanks, and beaches, provide emergency
assistance to Americans following disasters, and recruit, train, and manage millions of
community volunteers who accomplish even more.
These acts have a "can-do" quality that is inherently American . These programs
stimulate and nurture the spirit of optimism, volunteerism, and civic engagement that
sustains our democracy.

A Heritage o[Service
When President John F. Kennedy created the Peace Corps in 1961 , he expressed the hope
that one day a program with a similar purpose would be created to meet domestic needs.
In 1964, Volunteers in Service to America (VISTA) began the progress toward that goal.
The creation of volunteer programs for seniors- RSVP , Senior Companions, and Foster
Grandparents- followed. In 1990, President George H. Bush took another strong step
forward when he established the White House Commission on National and Community
Service, which established the program that is now Learn and Serve America. Then, in
1993 , President William J . Clinton, created AmeriCorps and b.rought all it and other
programs together under a new Corporation for National and Community Service.
·Presi dent George W . Bush has substantially contributed to this legacy by calling for a
" nation of citizens, not spectators" in his 2001 Inaugural address, by launching a faithbased and community initiative to expand support for grassroots organizations meeting
local needs, by iss uing a national call to serv ice for every American in th e wake of the
September II attacks, by creating the USA Freedom Corps to stimulate serv ice in
America , and by winning for the Corporation the largest funding inc rease in its history,
expand ing AmeriCorps by 50 percent to 75 ,000 members.
Strategic Plan lmpro l•ing Lil'es. Strengrhening Communities. and Fos rerin ~ Civic Engagemenr

3

�Answering the President's Call
President Bush issued A Call to Service in his January 2002 State of the Union Address,
in which he challenged every American to dedicate at least 4,000 hours (the equivalent of
two years) of his or her life to the service of others. That yea r, over 59 million peopl e
served their communities through volunteer activities with nonprofit organizations. 1
Since then, the desire to serve and the value of service is continuing to gain momentum in
our country.
In 2004, 64.5 million, or 29 percent of Americans ages 16 and older, contributed a
median of 52 hours a year in volunteer service to their community? According to the
Current Population Survey (CPS), the volunteer rate among older people ages 55 to 64
rose from 27.5 percent in 2002 to 30.1 percent in 2004. Additionally, from 2002 through
2004, the percentage of retired Baby Boomers 3 who volunteer increased steadily, from
about 25 percent in 2002 to about 30 percent in 2004.
While many Americans are volunteering and giving back to their communities, more
Americans would be motivated to volunteer if they were presented with rewarding
opportunities that fit within their daily schedule. We plan to capitalize on this
opportunity by providing meaningful ways for all Americans to serve.

1

U.S. Bureau of Labor Statistics, 2004 Current Population Survey's (CPS) Supplement on Volunteering .
U.S. Bureau of Labo r Statistics, 2004 C urrent Population Survey 's (CPS) Supplement on Volunteering.
3
Baby Boomers refers to those 75 million persons in America born between 1946 and 1964 w ho wi ll begin
reaching the age of retirement wi thin the next few yea rs.
2

Strategic Plan improving Li1·es, Strengthening Communities, and Fostering Civic Engagement

4

�THE CORPORATION'S APPROACH
"One person can make a difference and every person should try."
John F. Kennedy

Our Strategic Goals
National and community service programs work closely with traditional volunteer
organizations to broaden , deepen , and strengthen the ability of America's volunteers to
contribute to our communities and our nation. The Corporation from its inception has
worked to ensure that we are doing the following three things to support service and
volunteering in America:

•

Meeting Critical Needs in Local Communities through Service
Across America, millions of lives are improved, problems resolved, injuries
healed, and injustices overcome as a result of interventions by caring,
compassionate, and skilled volunteers and service participants in Corporationsupported programs. These outcomes are reached in partnership with an
expanding public-private network of nonprofit organizations, public agencies, and
educational institutions.

•

Strengthening Communities to Engage Citizens
Strong communities have a robust capacity to engage citizens effectively.
Corporation programs help nonprofit organizations, public institutions,
educational institutions, and volunteer connector organizations build that capacity
for communities. A focus on community capacity and sustainability ensures that
every Corporation program leaves a community better equipped to engage local
citizens to address pressing local challenges.

•

Engaging Americans in a Lifetime of Volunteering and Service
Through our programs and partnerships, the Corporation offers every American
(as a member, program participant or community volunteer) meaningful
opportunities to serve and improve their lives. As we engage more people in
service, and reinvigorate America's ethic of responsibility, patriotism, and citizen
engagement, we also enhance civic skills and socially responsible attitudes,
thereby strengthening our democracy. In return , those who serve will gain or
enhance valuable skills useful in their educational and career pursuits, and offer
them rewarding opportunities to better connect with their community.

Guiding Principles
As we pursue our goals, we are guided by ten key principles :
· I . Put the needs of local communities first.

2.

Help both rural and economically distressed communities obtain access to our
resources .

3. Support diverse organizations, including faith-based and other community
organi zations, minority colleges, and disability organizations.
4. Apply the best practices of service-learning to all of our programs, putting volunteer

Strategic Plan lmprol'ing LiFes. Strengthening Co mmunities. and Fos lering Ci1·ic E11gagement

5

�and service activities into the appropriate context.
5. Use our programs to build stronger, more efficient, and sustainable community
networks capable of mobilizing volunteers to address key challenges such as disaster
preparedness and response.
6. Help service participants and volunteers build public service careers, including
teaching, nonprofit management, healthcare, the military, and other critical
professions.
7. Strengthen the public-private partnerships that support all of our programs.
8. Measure and continually improve our programs ' outcomes for service beneficiaries,
service participants, and community organizations.
9. Build collaborations wherever possible across our programs, as well as between our
programs and other Federal programs pursuing similar goals.
10. Exhibit excellence in management and customer service.

Our Focus Areas (or 2005-2010
We have identified four cross-program priorities; Each focus area provides an
opportunity for all of our programs to work together toward common objectives.
These priorities are influenced by the Corporation's strategic goals, supported by
our guiding principles, and implemented using each of our programs' unique
methods for engaging volunteers and participants of all ages and backgrounds to
meet critical needs . In addition, these areas of focus are sufficiently broad to
encompass State Commissions, State Education Agencies, national nonprofits,
local communities and other partners working Within their own priorities. We
believe that these focus areas are appropriate for the Corporation, because they
are in line with national current social trends and because we are equipped to
provide opportunities in which service can meet these needs and produce a
significant positive impact on the nation.

•

Building the Supply Line for America's Armies of Compassion

to

Since the President's call service in 2002, we have seen five million more
Americans serve their communities and country. We are dedicated to continuing
that trend so that more citizens in need and service organizations will benefit. In
2004, there were 64.5 million Americans serving; our goal for the nation is to
increase that number to 75 million by 2010 by making available more service
opportunities.

•

Ensuring a Brighter Future for all of America's Youth
Youth need support from caring adults in their families, schools, and
communities. In particular, youth who grow up in severely distressed
communities characterized by high poverty rates, high crime rates, early
experimentation with illicit drugs, and promiscuity are more likely to be at risk of
school failure, unemployment, criminal behavior, and persistent poverty. Not
only can youth benefit from services such as mentoring, but they also have much
to offer their communities as volunteers and service participants. The
Corporation will continue to support children in need, by providing more
opportunities for yo uth to serve and to receive services.

Strategic Plan Improving Lives, Strengthening Communities, and Fostering Civic Engagement

6

�•

Engaging Students in their Communities
Educational institutions (elementary, secondary, as well as higher education) play a key
role in guiding students to become responsible citizens and leaders who use their
academic and other experiences to support the common good. Volunteering and
service are powerful factors that support and enhance the learning experience and need
to be further incorporated into academic curricula.

•

Harnessing Experience to Meet 21st Century Challenges
Baby Boomers are a highly talented, highly motivated group that could drive
solutions to some of our most intractable social problems. Capturing their
experience and energy, and engaging them in helping to solve critical social
issues through service must become a high-priority goal for the nation in the
commg years .

For each of these initiatives and in the section on the Corporation ' s management
infrastructure, we have identified performance targets and management goals, which, in
general , are annual goals that will be achieved in the year 2010. National targets reflect
what we expect to see nationwide, while Corporation targets reflect the contributions that
the Corporation and its national service partners will make to service and volunteering
across the nation .

Strategic Plan improving Lives, Strengthening Co mmunities. and Fos tering Civic Engagement

7

�OUR FOCUS AREAS FOR 2005-2010
"Citizens working together w ith their neighbors offer powerful solutions to some of the toughest problems
facing our cities and rural areas. The Corporation will succeed to the extent that its programs provide
genuine support, innovation and energy to local volunteers making positive change happen in their
communities."

Stephen Goldsmith, Chairman
Corporation for National and Community Service Board of Directors

Building the Supplv Line {or America's A rmies of Compassion
As the echoes of the September 11 explosions were ringing in our ears, President Bush
issued his call to service in early 2002 . Since then the number of people volunteering in
communities (who the President has called "America' s annies of compassion") has
continued to increase from 59 million Americans to 64.5 milliofi. ~
For those of us interested in engaging our citizens and strengthening our democracy, this
three-year growth in the number of Americans volunteering represents a -once-in-ageneration opportunity to sustain a significant upsurge in citizen engagement This
initiative is about increasing the level of individuafengagyrlient in voluntee; ·~ctivities
and building the infrastructure of nonprofits and communities to enable the creation of
positive, meaningful volunteer opporwnities.
·
Together with our partners, including voluiYte¢f. and service-driven organizations across
the country, the Corporation is committed to worldng_ ~9.~ard a national goal of
expanding the number of Americans who vqhmteer by fuqie than 15 percent over five
years, from 64.5 million t6 75 million Ameri~ans. We afso want to encourage volunteers
to contribute more hours to their community. As part of that effort, we are encouraging
more Americans to consider making volunteeri~g part of their weekly activities. This
effort will broaden volunteers' opportunities to further enhance individual skills and
increase lop.g-J~Pn capacity in communities. Furthermore, because volunteers can gain a
wealth of knowledge enhan-c·e·their skills through their service experience, they can be
a trern_t~nqous asset to organizations and communities. For example, Michelle Ward, an
AmeriCorps*NCCC aluriina who studies economics and international business, applied
skills learrte&lt;;Lfrom her servk~ when she began work with the embassy in Togo for the
U.S . State Department. The emergency management work she did while fighting
wildfires with AmeriCorps*NCCC came in handy when a political coup occurred in
Togo. She became responsible for evacuation efforts and setting up shelters.

or

Research conducted by the Corporation and others in recent years shows that increasing
the level of individual engagement in volunteer activities requires significant recruitment;
but it also requires much work in addition to recruitment. Meeting the demand of
individuals wanting to volunteer requires building capacity within nonprofit
organizations and communities to support those volunteers, to match them with
appropriate and meaningful opportunities, to train them to succeed, and to manage and
reward their work.

4

U. S. Bureau of Labor Stati stics, 2004 Current Population Survey's (C PS) S uppl ~ me nt on Vo lunteering.

Strategic Plan Improving Lives, Strengthening Communities, and Fos tering Civic Engagement

8

�The same research that established America's volunteer force as 64.5 million strong also
identified another 29.4 million Americans with a history of volunteering. These former
volunteers indicated they had not volunteered recently due to a variety of obstacles. As
we move forward , our challenge will be to focus simultaneously on reaching out to more
Americans to volunteer and, at the same time, to ensure that vo lunteers ' needs are
fulfilled.

Corporation programs have a strong
history of invigorating and supporting
community volunteers. We promote
service for young people to gain
valuable skills for work and school, for
older Americans to stay active and
healthy, and for people of all ages to
broaden their service experience. Our
Learn and Serve America programs
introduce more than one million
children and youth every year to the
excitement of meeting community
needs, with an eye toward putting them
on the path to a lifetime of service. Our
AmeriCorps members recruit, train , and
supervise more than one million
community volunteers each year. Our
Senior Corps programs set the standard
for experienced volunteers in thousands
of communities across America . And
our research shows that participants in
Corporation programs leave the
programs more likely to remain engaged
in their communities for years to come,
a nd to enter into public service careers .
In addition, when nonprofit
organizations were asked about what
they most need to build a n infrastructure
solid enough to support significant
vo lunteering, a common response was a
dedicated , stipended volunteer (someone
like a n AmeriCorps member, a VISTA
member, or a Senior Corps volunteer) to
ma nage the other volunteers and support

AmeriCorps*VISTA Making a Difference for People with
Disabilities
The Program: For more than 200 people in and around Ann
Arbor, Michigan, help with tasks ranging from home repair to
transportation is merely a phone call away, as long as the phone
call is to the Washtenaw Talent Exchange. Participants in the
Exchange register their requests with one of the four
AmeriCorps*VIST A members running the year-old program of
the Ann Arbor Center for Independent Living. The
AmeriCorps*VIST A members then match the request for any one
of about 300 tasks with the skills offered by participants. As
Exchange participants join the service, they indicate what skills
they can offer fellow participants. The Exchange participant who
performs a task receives one service credit, called a Talent Share,
for every hour spent in completing the assignment. In tum, that
participant can use those shares for other services.
The Results: Established by Edward Wollmann, the
AmeriCorps*VIST A supervisor of the Ann Arbor Center for
Independent Living, the Exchange has facilitated completion of
I ,750 hours of service by individual participants-which means
that participants have earned an additional 1,750 hours in service
credits. Wollmann said the project could not function without the
commitment and passion of the AmeriCorps*VIST A members,
who match requests for service with the reg istered skills of other
Exchange participants, conduct monthly social events that
typically attract 50 to 75 Exc hange participants, input data on
each Exchange participant's skills, and compile a monthly
newsletter on the proj ect.
Why It Works: Most participants in the Exchange, like the
AmeriCorps*VISTA members who run the program, are
di sabled . Joining the Exchan ge gives them a chance to use their
skills- and teach them to oth ers- while receiving help in areas
where they mi ght need some assistance, or like to learn. At the
sa me time, the Exc hange reduces the isol ation th at people with
di sabilities often ex perience.
Source: Nationa l Service Ne1vs 2005

Strategic Plan Improving Lives, Strengthening Co mmunities. ond Fos tering Ciric Engugement

9

�organizational capacity-building. 5
The Corporation is committed to improving the capacity of organizations to effectively
engage volunteers by making volunteer recruitment and management a more central
focus of our national and community service programs. We will engage more national
service participants as vo lunteer coordinators. We will strengthen relationships with
community volunteer connector organizations (such as volunteer centers) because they
are dedicated to meeting the needs of volunteers and nonprofit groups by matching
individuals with the appropriate opportunities to serve. These organizations also train
nonprofit organizations to deepen the engagement of individual participants.
Building on the progress from the President's call to service, ow efforts over the coming
years will focus on six major areas:
• Increasing vo lunteer recruitment, training, and support by AmeriCorps;
• Ensuring that AmeriCorps*State and National ap.q VISTA extensively support the
spectrum of community volunteer connector organizations;
• Utilizing national service programs to cl.Qv~ a higher-leve l of volunteer
infrastructure and expertise in smaller community organizations that fely on
volunteers;
• Better connecting faith-based organizations to coinmunity needs for volunteers;
• Building the capacity of local C()mmunities to respond effectively to disasters; and
• Using our national pl atform to recogniz~ volunteers. ·
By offering volunteers meaningful service opportunities, the Corporation and nonprofits
across America will help strengthen volunteers' desire to continue their civic activities,
thereby remaining connected to their communities. Following President Bush 's lead, we
believe national and community service is an engine for developing active and engaged
citizens, and the continuing strength of our democracy. Together, we can be the supply
line for Amerip(!{ ~ ~rmies of compassion.

National Targets for 2010
• 75 million Americans volunteering
• 14 million volunteers serve at least one hour per week
• At least half of all nonprofit organizations and faith- and community-based
organizations regularly utilize effective volunteer recruitment and management
6
practices
0

Corporation Targets for 2010
• 4 million community volunteers annually recruited and managed within
Corporation-funded programs
• 90 percent of former AmeriCorps members continuing to volunteer in their
5

Based on findin gs from 2003 Volunteer Management Capacity Stud y, w hich was organi zed and funded
by the Corporation for National and Community Service, the USA Freedom Corps, and The UPS
Foundation and conducted by the Urban Institute.
6
This target measures how many organizati ons regularly utilize at least two of three effective vo lunteer
recruitment and man age ment practices, such as screenin g and matchin g, offering training to, and
recognizing vo lunteers.

Strategic Plan Impro ving Lives, Slrenglhening Communifies. and Fosfering Civic Engagemenf

10

�•

communities after their tenn of service
60 percent of former AmeriCorps members entering into public service careers
(nonprofits, military, and federal, state, and local government)

Strategic Plan fmJJrO I'ing Lil'es. S!rengthening Co mmunities. and Fostering Cil·ic Engagement

11 .

�; •

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America is known as the "land of opportunity"- where anything is possible regardless
of birth or stature. This "American dream" is the hallmark of our society and an
insp iration to our citizens and the world. Unf011unately, for some of the most vulnerable
yet promising of our nation 's population- our youth- the prospect of achieving the
American dream is dim; however, if we work together- through faith-based,
community, state, national , and local groups, we can provide our children and youth the
opportunity to succeed.
Many American children and youth need additional support. More than 35 percent of
fourth graders and at least 25 percent of eighth graders cannot read at grade level.
Approximately 15 percent of American children are living below the poverty level and
almost 30 percent of children under age 18 are living in single parent or no parent homes.
In 1960, fewer than 10 million children were not living with their fathers. Today, that
number has increased to 25 million . Youth living in rural and distressed communities
face tremendous challenges, making positive youth development difficult.
Children and youth in at-risk environments are particularly susceptible to negative role
models and behavior, and thus, have special challenges to overcome to reach their full
potential. At-risk factors include some mix of the following:
Neighborhoods with high poverty rates ;
Prevalence of single-parent households;
Below-grade level performance in school;
Time spent in the juvenile system or in foster care;
Mental and/or physical disabilities ; and
Incarcerated parent(s).

1

Over two million children.have a parent who is incarcerated. These children are seven
times more likf!.l:y.:l() becori:t¢ Jr.zvolv~:citn. i}j(#}uvenile and adult criminal justice systems
themselves: ··-,"~·· ~:::~:.~ ..
:~; : ·
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The Corporation, and many communities, schools and nonprofits around the country are
poised to make a significant positive impact. Since the creation of the White House Task
Force on Disadvantaged Youth, the Bush Administration has strongly advocated for
collaboration among federal agencies that affect the lives of disadvantaged youth . We
also will leverage our national service resources to develop meaningful partnerships with
our federal, state, and community youth service partners. We also support First Lady
Laura Bush 's national priority of empowering youth, through which she highlights the
need to reconnect youth with their families, schools and communities. Our goal is to
meet the most pressing needs of youth, whether academic or behavioral , familial or
social, while improving their lives though the opportunity to serve.
As we have done for many years, we will continue to engage yo uth in national service
and vo lunteering (as serv ice participants, volunteers an, serv ice recipients) through
activities such as mentorin g, tutoring, and service-learning. While it is essential that our
nation ensures a ll yo uth receive the serv ices necessary for their hea lthy transition into
Strategic Plan Jm pm1•ing Lives. Strengthening Communities. and Fostering Ci1·ic Engagement

12

�adulthood , it is also important that our nation appreciates the benefits that youth engaged
in service can provide. Over the next five years, the Corporation will engage over 3
million disadvantaged youth from at-risk environments in nationa l community service
The Corporation will seek to meet the needs of our nation 's youth by:
Providing mentors and streamlining mentoring services for the nation's youth
(with special attention towards providing mentors for children of incarcerated
parents);
Engaging at-risk youth in meaningful service experiences; and
Developing community volunteering to strengthen healthy youth connections wit
family, schools, and community (including faith-based institutions).
Young people need relationships with
caring adults and positive service
experiences to assist them in their
successful transition to adulthood.
Connections between youth and their
families, schools, and communities
(including faith-based organizations)
create a strong social construct that
enables youth to make healthy
choices and avoid risky behaviors,
such as drugs, alcohol , tobacco,
promiscuity, and violence (as cited in
the National Longitudinal Study on
Adolescent Health). The Corporation
will help to strengthen these positive
connections for youth by generating
volunteers and building community
capacity. Children of prisoners are
particularly in need of positive role
models. To address this need, we will
facilitate mentoring for l 00,000
children of prisoners, in support of
the President's initiative.

AmeriCorps*NCCC Member Helps Former Truant
Succeed in School
The boy's grandmother thought he had been going to
school every morning when he left her home in Brooklyn's
inner city. But he hadn't. For years, the youth who had
come from another country to live with his grandma had
been finding other ways to fill most of his days. He was
painfully shy and not comfortable speaking English. His
school-skipping pattern continued until he was 13 , and
placed in the sixth grade in a school with crowded classes
of 30-40 children per teacher. He couldn't keep up.
Because of his reticence and language difficulties, some
believed he might be mentally challenged.
This is the youngster who was assigned to Kendra Moore
in her first AmeriCorps venture last winter. She and her
nine AmeriCorps team members were asked to help
lagging students prepare for testing that would determine if
they remained in sixth grade, or moved on to middle
school. "It took a long time for him to trust me," says
Kendra, 21. "He was scared of people. I started by teaching
him the alphabet." She worked one-on-one with him and
found that he was actually a rapid Ieamer. Gradually, he
not only accepted her but tried hard to win her praise. At
the end of six weeks, he had made marked improvement
and Kendra was asked to make a recommendation on his
behalf to the school board. She urged officials to provide
continuing one-on-one instruction for him, "and they
have."
Source: The Gleaner (Henderson, KY), December 2, 2003

Pare nts and families are the first and
most important influence in a child 's
life, providing a system of love and
support. We acknowledge and will
seek to strengthen and reinforce
parental engagement in yo uth
development and improve parent-child relationships .

Engag ing yo uth in meanin gful serv ice has also proven to be a pos iti ve mode l for he lping
youn g people improve their social and academic behavi ors while increas ing th e ir
co nfidence. For example, Alex San Pedro, who at age 18 was a troubl ed teen admittedly
Strategic Plan Improving Lives. Strengthening Communities. and Fostering Ci1·ic Engagement

13

�"on the road to nowhere", is now 26-years-old and studying art at Lane Community
College. He no longer plans to die young. He became a literacy tutor for disadvantaged
youth through AmeriCorps. He says, "I saw in those kids' eyes that they were so happy
to see me .. . That just made me feel like, hey, maybe I do have something to give. Maybe
I should do something more. " (Source: The Register-Guard (Eugene, OR), June 1, 2004)
Without meaningful and coordinated intervention, a large population of American
children (particularly children of incarcerated parents, children in foster care, children
reading below grade level) will face increasingly insurmountable obstacles to becoming
productive adults who are capable of maintaining employment, earning a sustainable
wage, supporting a family, and positively contributing to their communities.

National Targets for 2005-2010 7
• 2 million children and youth in at-risk environments receive rnentoring services
• 200,000 children of prisoners receive mentoring and other support and services
• Over 3 million children and youth in at-risk environments engage in service
Corporation Targets for 2005-2010
• 100,000 children of prisoners receive mentoring and other support and services
• 2.2 million children and youth in at-risk environmepts engage in national service

..;.
·••

7

o:-

.••

The performance targets for the youth secti on are from 2005-20 I 0.

Strategic Plan !mproFing LiFes. Strengthening Co mmunities. and Fostering CiFiC Engagement

14

�Engaging Students in their Communities
The obvious place to start building solid paths to a lifetime of service and civic
pa1iicipation is in our schools, both K-12 and postsecondary.

Driving Greater Service on Campus
Virtually every American college articulates a dual mission , on the one hand suppo1iing
the pursuit of knowledge and skill
What is Service-learning?
development, and on the other hand
building strong character for effective
Service-learning aims to build knowledge, character, and
citizenship. Many post-secondary
civic skills in young people by combining service to the
institutions are making significant
community with academic learning. By directly linking
progress in supporting the civic
service to the academic curriculum, service-learning
engagement of their students; however,
creates a place for setvicy that is integrated into a
school's core ni.i$sion: educ,;ltion.
additional opportunities to energize
Source: Students in Service:(o America: A Guidebook for
meaningful service and volunteering
Engaging
America 's Students in a Lifelong Habit of
on campus exist.
Servipe
·
Research indicates that high school
students volunteer at a higher rate than college students. Although it is true that college
students' participation in service is slightly higher than the adult average, it is also true
that our efforts to engage college students could be far more robust.
Since its inception, the Corporation for National and Community Service has built a
strong network of relationships with higher education.
Engineering Serves the Community
Since 1994, AmeriCorps
members have earned
Purdue's Engineering Projects in Community Service (EPICS)
more than $1 billipn in
, gives aspiring engineers a chance to enhance the quality of
AmeriCqrps Education:
· peopl~~s lives and the life of the community. EPICS is helping
Awards
further their
to draw more undergraduates into engineering careers by
educational oppp.J.1unitiei':., engaging them in a variety of ambitious projects, such as
• ··Roughly one quarter of all :·~: creating electromechanical toys for physically disabled
' children or building computer systems to track services to the
institutions of higher
. h
b
homeless while maintaining privacy. By designing, deploying,
. engmeere
·
d systems th at rnake a d.=
·
e d uca t1011
d bave
L een d
an d supportmg
1uerence m
supporte ~ earn ~n
the real world, EPICS students gain a satisfying sense of
Serve Amenca fundmg.
contributing to the common good. They also emerge from the
• In FY 2004 alone, the
program with communication and teamwork skills, system
Corporation invested
design proficiency, customer orientation, and project
approximately $180
management and leadership experience that make them bot
million in higher
prospects for potential employers.
education .
•

to

Yet, college investment in service and service-learning has not kept pace with demand .
Over the next five years we will support colleges and universities in providing more
service opportunities through the Federal Work Study program. In addition , we will
encourage higher education institutions to offer more service-learning courses as well as
more extra-curricular opportunities to serve.
Strategic Plan Improving Lives, Strengthening Communities, and Fostering Civic Engagement

15

�We will build upon our relationship with institutions of higher education through our
three major programs- Senior Corps, Learn and Serve America, and AmeriCorps- and
over the next five years, we will use these partnerships to encourage greater integration of
service into the academic mission of America's colleges and universities and increase
support offered to those students who serve their communities. The Corporation offers
significant benefits, in the form of AmeriCorps education awards and stipends, to
members who commit to full or part-time service. We will continue to promote these and
other benefits of service in an effort to increase students engaged in service by 40% over
the next five years.
We will work to ensure that at least half of all higher education institutions provide, or
stimulate the creation of, resources to coordinate service, service-learning, and
community partnerships. In order to foster greater service on college campuses over the
next five years, we will:
Strengthen and expand our network of intermediaries (Volunteer Centers, Campus
Compact, State Service Commissions, national foundations and public service
non-profits, faith-based and other community based organizations at the state,
community, and campus level) that support service and service-learning;
Reduce barriers that inhibit students from engaging in service (such as
transportation, information, relationships with community agencies, lack of
institutional support, etc.);
Ensure that students have opportunities to serve as part of their academic studies
through high-quality service-learning;
Increase college students providing services to disadvantaged youth (including
mentoring and tutoring); and
Provide a national platform to promote the value and importance of service on
campus.
By supporting those educational institutions that make service an integral part of their
academic mission and connect education to the needs of the local community, we will
help to promote an ethic of service among America ' s youth.

Bringing Service to the Classroom
The Corporation's programs have been a catalyst for the growth of service-learning in
our nation 's K-12 schools. In 1984, nine percent of schools offered service-learning
opportunities. Today, service-learning reaches approximately 30 percent of all schools
and the Corporation will work to build service-learning into the curriculum of half of all
K-12 schools by 2010.
We have worked to support service for young people both during the school day and in
after school programs. Senior Corps, AmeriCorps, and Learn and Serve America have all
provided support to student service. The U.S . Department of Education has made servicelearning a key feature of many of the programs it supports as well. The Corporation will
build on this existing infrastructure to disseminate effective practices and spread servicelearning to new schools and districts. We will expand support for teacher education and
Strategic Plan Impro ving Lives, Strengthening Communities, and Fostering Civic Engagement

16

�professional development programs that provide training in community partnership
development and service-learning. In addition, we plan to pilot a new "summer of
service" program for young teens that will also support effective training for educators.
In order to incorporate service-learning in more K-12 schools, we will work toward the
following goals over the next five years:

•

Identifying quality program models to highlight effective practices, increase
visibility of service-learning, and evaluate the outcomes of service-learning;
Expanding the number of
How Servic~;_Lea.rning Works
teachers, faculty, and school
--~::::~,('
administrators using serviceThe importance of srnJI~JU~. engaging in volunteering and
learning;
service-learning 9Mfbe iliq§h~ted in the following
Strengthening the value of
analogy: an athletiH;raining"'f(?{~~sport. An athlete who
service-learning to
only learns ,~J)~Yil,t;Ve'-game by'"si§£9 on the bench,
educational institutions; and
listening,t6l:be coach explain thdn¢~h,anics, is unlikely
Working with non-profit
to be .~y~cessful at pl~ying. If a basemtjtP.!$\Yer never
expedencli~.a_IJ. at-b_il;g:h(!won't be prepJ.fre d to react when
groups to help them
a pitch is thl~~.;;!fithe"same way, strioents will develop
recognize students as
civic
skills whef\:JJ!$Y are afforded the opportunity to
valuable resources and
' ;::~·P.{~ctice service and~pc engagement.
enable them to more
.; ,. (..;.... . .
effectively connect K-12
students with appropriate and effective serv~ce opportunities.
~.~ -.:.~...

'·"{:-&gt;.:::-~·

National Targets for 2010 .·.
• 5 million college students· engage in service 8
• Half of all higher education institutions·pr_ovide at least one full-time person
responsible for coordinating and supporting service on campus
• 20 percent of Federal:Work-Study funds devoted to college students who engage
m.serv1ce
• At least 50 per~~ht of America' s K-12 schools incorporate service-learning into
their curricula
· . ·
Corporation Targets for 2010
• 1OO,OOO '~ollege students engage in service supported by Corporation programs
• 80 percent' of Learn and Serve America higher education institutions have servicelearning as Part of their official core curriculum (in at least one discipline or
school major)
• 65 percent of Learn and Serve America schools and school districts have servicelearning as part of their official core curriculum (in at least one subject in at least
one grade)
• Double the number of higher education institutions matching the AmeriCorps
Education Award or providing other incentives for volunteering

8

Thi s data comes from the Current Population Survey, where co llege students were defin ed as perso ns 1624 years of age.

Strategic Plan Improving Lives, Strengthening Communities, and Fostering Civic Engagement

17

�Harnessing Experience to ,1feet 2 t '' Centurl' Clwllenges
Public discussions about America 's rapidly increasing demographic of older Americans
too frequently focus solely on the greater costs to taxpayers of healthcare and retirement,
lower economic productivity, and other concerns. However, there is another part of the
equation that has not been told frequently enough: more Americans reaching the
traditional retirement age means more people with experience, skills, and time to
contribute toward solving some of our communities' and our nation ' s most intractable
problems.
America has an unprecedented opportunity to unleash a tremendous increase in civic
engagement and volunteering in local communities. We believe that the aging of the
Baby Boomer generation can produce a civic revolution that strengthens our communities
and meets important 21st century challenges- if we act now.
As a group, the 77 million Baby Boomers on the whole are better educated, have broad
experiences and will live longer and healthier lives than any generation before them. If
properly engaged, they could turn around some of our country ' s most challenging social
problems and alleviate the volunteer sector's greatest recruiting challenge- finding
volunteers during the workday . Picture communities where volunteers help improve the
quality of life for increasing numbers of older Americans by helping them continue to
live independently in their homes. Imagine how our society would be different if
Boomers were deployed to ensure two million more pre-school children from
impoverished neighborhoods were ready for school. Consider how mobilizing retired
teachers could solve tutor shortages in depressed urban areas. George Ferguson, a retired
Baby Boomer, started mentoring a seven-year-old boy through the Grandfathers Group,
an RSVP project in Alexandria, Virginia. The child worried about how long Ferguson
would be available. Five years later, Ferguson is still mentoring the same child.
We are standing at the dawn of a new era if we can successfully recruit Boomers into
community service; but that cultural shift will require great effort. Making full use of
Boomers ' experience will take strategic and extended commitments from nonprofit
groups, business, and government, with each group offering unique and attractive
opportunities, such as creating flexible work schedules for Boomers who volunteer.
• 'ir

•• ~:.,.- ....

'

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•

'

Estimates indicdt.e. tha~ by 2020 approxi;nptely 55 million America_ns.-· or 16% of th.e
country'sjop,ulation, will be 65 or older. p iS-'a lso projected that by :theye~f 205~. the
number ofAmericans over the age of65 will
87 mil/iqn.
. grow to almost
.
.

j,

The Baby Boomer population contains a wealth of talent, and in many cases, available
time . Many Boomers are still working; others are retired , or semi-retired. They have an
array of in-depth knowledge about and experiences in law, medicine, teaching, managing
a home, small business operations and many other areas. They can be a valuable
resource to strengthen nonprofits and the clients they serve. The Corporation is focused
on creating the right service opportunities that both engage the large number of Boomers
who currently volunteer as well as motivate non-volunteers who are looking for the time
and the opportunity to make a difference in their communities.
Strategic Plan Improving Lives. Strengthening Conunun ities. and Fostering Civic Engagement

18

�In addition to helping solve community needs, service offers important benefits for
Boomer volunteers. Research tells us that Boomers are different from the population of
older Americans who currently volunteer in their communities. First, Boomers tend to
respond more positively to articulations of the benefits to themselves, including personal
fulfillment, excitement, social opportunities, or opportunities to learn something new.
Second, they generally respond more favorably to flexible opportunities, such as those
that allow for full-time, part-time, or episodic service. They also respond to service that
meets their personal interests and to opportunities that demonstrate visible benefits to the
community. Consequently, we must support programs and institutions that effectively
engage these Boomers.

l To meet the challenge of engaging the vast number of~he coming;);vave of baby boomers in service
to their communities, we need to:

o.,v •

'·

~-

+ Encourage a significant cultural shift in the thihJqng oftliep P,!JProfit sector in how

groups use volunteers, and help nonprofits..ct~'a!e ineaningfol":ppportunities for service
·
M·:r.::~:,:,
by the coming wave ofBaby Boomers; .tt;··;

+ Secure commitments from the busir!fifii~.e.tor to expand voluntee;-~~~'grams, offer

flexible work options to Boomer employitii:s;~ andeiintmce notions ofgood corporate
citizenship;
-~:I:ii:i!E-":""·:-- -·~+-

•

Give an appropriate role td,:;g0_yernment, includ~ffJ;barging the Corporation for
National and Community Se'fiiif#~Ctilh bringing Baby Boomers into prominence in
America's civic activities·, and'-;..• .,,,~;;;,;;;:;:;;,,.
.
· ·.;; -"
...
...,..... """"". "'· .
:;:&lt;"*-:Z'":.~-?::1-~

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+ Promote an if!q[~pse in volunte;~Lng£,i~'rvi~F{@f1Civic engagement by baby boomers,
including••••througlfilpublic
educallPn
campaigifio promote volunteering. ·
_..:.
"""'-":"

.

·.;_,·.·--:&lt;N-·~

':;::;:~
:;_
David Eisner
Testlrndri:~tp the PQ_iicy Committee:fqr:the 2005 White House Conference on Aging

Ji,-.

Currently most of the volunteers age 55 and over who participate in Corporation
supported activities serve through Senior Corps programs: RSVP, Senior Companion
Program (SCP) and Foster Grandparent Program (FGP). Boomers (who by the end of
2005 will be ages 41 through 59) also serve in AmeriCorps*VIST A and
AmeriCorps*State and National. Over the next five years, the Corporation will build on
its experience recruiting Boomers in national service programs by: 1) assessing how the
skills of this group can be tapped, 2) strengthening our support for engaging Boomers in
Senior Corps programs, 3) exploring strategies for increasing the participation of
Boomers in AmeriCorps, and 4) encouraging collaboration between Senior Corps and
AmeriCorps in promoting service and volunteerism among Baby Boomers as they reach
the traditional retirement age.
By changing how nonprofits view and use volunteers and pioneering alternative models
of service, we wi II take full advantage of Baby Boomers ' talents, skills and experience
and make tomorrow better for people of all ages.
National Targets for 2010
• More than 28.7 million baby boomers engage in volunteering

Strategic Plan Imp ro ving Lives. Strengthening Communities. and Fostering Civic Engagement

19

�Corporation Targets for 2010
• 500,000 Boomers engage in Corporation programs as participants and recruited
volunteers
• Ensure at least 75 percent of Boomers in Senior Corps and AmeriCorps rate their
overall service/volunteer experience as excellent
• Ensure at least 75% of Baby Boomer volunteers in Senior Corps and AmeriCorps
believe programs have given them a significant chance to bring about change in
their community
• More than 250,000 seniors receive (through service and volunteering) support
from Corporation programs to live independently
• I 00,000 families and caregivers of seniors receive support from Corporation
programs

Strategic Plan Improving Lives. Strengthening Communities, and Fostering Civic Engagement

20

�ACHIEVING MANAGEMENT EXCELLENCE
The Corporation has implemented an aggressive plan to achieve management excellence.
As we continue to improve our management systems, achieve greater accountability and
efficiency, and meet the needs of our customers, we will increase our capacity to affect
positive change in organizations and increase our grantees' and partners' ability to meet
local community needs.

Expand Program and Project Quality
The Corporation has embarked on a multi-faceted approach to improving program and
project quality . As the Corporation continues to move toward an enhanced, perfonnancebased grants management system, we will use a competitive process to select highquality programs. We will support a variety of organizations capable of developing
successful programs and generating increased volunteer capacity. We will conduct and
support outreach to faith-based and community organizations that are not presently
receiving Corporation resources, in order to increase grant competitiveness and build a
pipeline of high quality and diverse applicants in all grant competitions. The Corporation
will also be more responsive to state and local needs.
We will further enhance knowledge management by engaging and sharing meaningful
research and evaluation efforts to identify effective program practices, societal trends,
and areas for program improvement. We will promote knowledge sharing internally and
externally and invest in the skills and capabilities of our service partners. By investing in
a continuous culture of learning, we will strengthen management and program
performance. We will also provide more tools and opportunities for the replication of
successful service models and accelerate innovation in program models during
competitions and pilot ideas that can later be embraced by our core programs.

Cultivate a Culture o[Per(ormance, and Accountability
To strengthen the Corporation's performance and accountability, we will enhance our
administrative and evaluation systems, fully utilize technology, and grow the value of
national service dollars ; We will conduct more targeted and in-depth monitoring and
analysis of our grantee programmatic and fiscal performance. In order to achieve greater
management effectiveness, the we will more fully integrate more rigorous performance
metrics into management analyses and program operations, assessing and, where
necessary, revamping systems for capturing, aggregating, and analyzing data that impact
administrative operations and programs.
We will also better integrate and streamline grant-making functions and Trust operations
to produce strong management results. Through increased investment in technological
data management systems such as e-Grants, and capturing data in one central and userfriendly location (the Data Warehouse), we will develop and sustain more valuable data
that is readily accessible. This will allow employees and partners to perform more
efficiently and effectively. The Corporation also supports various forms of sustainability.
Through strategic grant-making and more targeted capacity-building, we will provide
local organizations with the tools to increase the current $300 million dollars in nonCorporation funds annually leveraged to $2.5 billion dollars over the next five years . We
believe these funds will mean more Americans meeting more needs in more
Strategic Plan Impro ving Lives. Strengthening Communities. and Fostering Civic Engagement

21

�communities.

Deliver Exemplary Customer Service
Over the next five years, we will work towards becoming a federal government leader in
customer service. lt is important to us that we engage in continuous open dialogue with
our grantees and other resource recipients, staff, community constituents, and other
stakeholders, as well as eliminate any undue burden upon these groups that makes
accomplishing their goals a challenge. This process will allow us to better serve
everyone with whom we communicate as they continue meeting the needs of those they
serve. We recognize that the road ahead will be challenging, but we will actively gauge
how well we are doing in providing exemplary customer service 9 . As we continue to
improve our relationships with constituents and partners, we will listen and respond to
our customers ' feedback to ensure that our communication and responses are transparent.

Build a Diverse, Energized, and High-performing Workforce
The Corporation recognizes that our staff is our most valuable asset, and thus, we seek to
employ a diverse, energized, and high-perfonning workforce. In order to achieve that
objective, we will work to strengthen workforce diversity at all levels, reward high
performers, be more responsive to and supportive of employees, provide more
opportunities for professional growth, and more effectively utilize the range of employee
skills. We believe our improved human capital strategies will help us foster greater
employee satisfaction, enhance our performance culture, and ultimately transforn1 the
agency into one of the best places to work in the federal government.
Effective communication is key to successful management; therefore, we will work to
ensure that key organizational decisions receive appropriate attention through dialogue
between managers, staff, and the broader service network. We will incorporate feedback
systems, providing staff with opportunities to be heard and with the assurance that their
ideas will be incorporated into the decision process for developing management and
administrative strategies. Furthermore, we will engage in ongoing communication with
and through our Diversity Advisory Council and our Union to help ensure that those
decisions are fair and appropriate.
The Corporation aspires to become a successful learning organization . To do this, we
will encourage the sharing of both knowledge and skills and produce reliable information
management database systems. These elements are key to positioning the Corporation as
a successful knowledge management organization. We will also provide more
opportunities for staff to enhance their professional and interpersonal skills. We will
provide the requisite training to augment staff knowledge in critical areas, facilitate the
collaboration with issue area experts in conducting evaluations of programs, and foster
" affinity groups" for programs working on the same issues. We strongly believe that
proper investment in our employees leads to higher-yielding performance. To support
this effort, we will reward higher-performing employees, ensuring that compensation is
appropriately tied to performance.

9

Th e average sco re currentl y is 7 1.

Strategic Plan Improving Lives, Strengthening Communities. and Fos tering Civic Engagement

22

�The Corporation's Management Excellence Goals for 2010
• Achieve a customer service score on the American Customer Satisfaction Index
(ACSI) of 75+ for all our programs
• Increase the percent of employees who report overall satisfaction with their job to
at least 75%
• Achieve a percentage of at least 75 percent of grantees who are satisfied with our
technology
• Establish a consistent record of financial statement audits with no material
weaknesses or reportable conditions
• Consistently score Green on all government-wide financial management metrics

Strategic Plan Impro ving Lives, Strengthening Communities, and Fostering Civic Engagement

23

�Corporation for National Service response to Hurricane Katrina
•

•

•

•

•

•

•

•
•

Home Depot will make a direct donation of $600,000 to support long-term
rebuilding efforts in the affected communities. This portion of the funding
will go to "Rebuilding Funds" established by the Corporation for National
Community Service and Hands On Network. These organizations will regrant funds to nonprofit organizations and manage volunteer-driven
rebuilding projects for community facilities, such as schools, senior and
community centers, and parks.
Mercy Medical Airlift receives a $134,000 grant supplement to support
Volunteer pilots to undertake medical and search and rescue missions in
states affected by the hurricane.
American Radio Relay League receives a $100,000 supplemental grant to
support emergency communications operators who are helping out in the
Gulf Coast States affected by the Hurricane.
50 members of the AmeriCorps National Civilian Community Corps (NCCC)
from the Northeast campus in Perry Point, Md., flew into Montgomery,
Ala. Four members are in Montgomery to support a response technology
center; 19 members are supporting shelters in Biloxi, Miss.; 15 members
are supporting shelters in Pascagoula, Miss.; and 12 members are
supporting shelters in Mobile, Ala. An additional 46 members will be
deployed this week bringing the total to 96 NCCC members from the
Northeast region.
22 AmeriCorps NCCC members from the Central Region campus in
Denver, Colo., are currently assisting the American Red Cross at their call
centers in Denver.
At least 39 AmeriCorps members from the National Preparedness and
Response Corps, a program of the American Red Cross, are supporting
efforts either on-site in Mass Care activities or at their "host" chapters,
where they are manning call centers.
AmeriCorps* VISTA Leaders from Red Cross projects in Iowa, Ohio, and
elsewhere have been deployed to the affected region by the American
Red Cross.
A number of AmeriCorps*VISTA members are assisting relief efforts in
Alabama and Louisiana.
Members of an RSVP Homeland Security project in northern Alabama who
have CERT training have been deployed to hard-hit areas of the state.

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